Reviews of Edible Print Supplies Ltd. (Copy Shop) in Preston (Lancashire).
Edible Print Supplies Ltd
Description
Information of Edible Print Supplies Ltd, Copy shop in Preston (Lancashire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Edible Print Supplies Ltd
Sunday
Closed
Monday
Closed
Tuesday
9am–4pm
Wednesday
9am–4pm
Thursday
9am–4pm
Friday
9am–4pm
Saturday
Closed
Reviews of Edible Print Supplies Ltd
l. S.
I have had fantastic service from Edible Print Supplies, they always give really good advice and help if there are any issues. Their delivery time for products is great, and they always send out orders promptly. I have been a customer for over 4 years and wouldn't go anywhere else, as I value excellent customer service and this is what I get from Matt and the team at EPS - thanks for a wonderful service!!!!
C. K.
I had placed an order for a printer bundle which was promptly sent and received. However, upon receiving the bundle I realised there had been an error with the icing sheets. I emailed EPS and my issue was very quickly resolved. I had phone calls/emails from the owners with their apologies and they where very kind enough to post me some new icing sheets with next day delivery which was really appreciated. I just want to praise their customer service and how they dealt with my issue. 10/10 and I cant wait to come back for another order.
S. A.
What fantastic service from Matt and his team. I have been using them for over a year and have always received quick deliveries and good service. I called for a enquiry on Thursday and Matt went out of his way to help me and offered many different solutions to try with my printer. Fabulous friendly fast company.
I. N.
Two years ago , I bought the first printer kit , honestly I couldn't be happier - very easy to install and use , no mess.
The cartridges are easy to refill and easy to change.
Recently I had a problem with the printer and Matt has been very helpful, he sorted the problem straight away .
To be honest, the situation wasn't easy - printer being use in Romania but Matt helped with all the information I needed to know, and he came with the best solution. Very pleased with customer service !!!
P. G.
What a fantasy service. I discovered the website about 1:30 on a Friday and really wanted a start up package for a cake on Saturday. I emailed the customer support and was informed if I ordered before 2pm it would arrive, so I placed the order and within 10 minutes I received a £20 off as I could not see how to put in the discount code and before 10am on the Saturday the printer had arrived and by 11 am I had my first cake topper printed.
Fantastic service and thank you so much
J. H.
I ordered at 2.06pm yesterday (just missing cut off for next day delivery) but my supplies arrived at 10.58am this morning. Incredible service and great communications from Dorector Matt to inform me of despatch too.
I've purchased EPS supplies via Amazon previously but would highly recommend going direct as the service and comms are second to none.
It's great to be able to support another family business rather than the big wigs and this family business certainly gives a great feeling when you deal with them.
Thank you... I'm sure I'll be back repeatedly!
J. W.
My canon printer fell just over the 12 month guarantee and started not recognising the ink cartridges. I tried everything suggested, I contacted Matt numerous times who emailed me back and phoned wirh suggestions. After this didn’t work he arranged for collection of the printer and organised repair at canon all free of charge. I was kindly sent a brand new printer and still had some issues, I contacted Matt again who provided an exceptional service, had patience and we got there in the end 😊 would definitely recommends buying from
This company ****
R. P.
I recently purchased an edible printer both pre and post sale enquiries were dealt with brilliantly.
Great customer service would recommend and will use again and already have ordered more supplies from them
E. H.
5 stars aren't enough for this brilliant company! I have used their products for many years now and I cannot recommend them highly enough! Thank you Sharon, Matt and the team for providing such an incredible service and for always going above and beyond, it is so hugely appreciated!
V. O.
Eps offers some of the best products in the industry and the customer service is fantastic. They go over and above to ensure the customer needs are met. I would highly recommend
B. O.
Fantastic customer service, range of great products for my business. Very reliable and quick delivery.
H. M.
My edible ink order arrived so quickly and also came with some edible printer samples, the only reason I didn’t order any wafer sheets was because I wasn’t sure which would be best so these were so so helpful and very appreciated! Will 100% be ordering from here again, thank you guys! X
D. I.
I bought an edible printer and supplies to it. Received everything on the next day. I had some problems with setting up the printer, but thanks to Matt from EPS I managed to set it up and now everything works perfectly. I highly recommend the products and services from EPS
D. O.
Great service from Matt, Sharon & Co. Even follow-up after sales service is A1. The guys are always eager to help and knowledgable about their products. Reliable equipment also. I’ve purchased my second edible printer from them now and cannot recommend them enough. Well done EPS.
C. C.
Very pleased with the products and the customer service I received.
I have a Can ix6850 and had purchased inks from other suppliers with the most disastrous results. I was about to give up and I came across EPS.
Why didn't I just gave up? Well I called them and they do pick their phones, they are polite and they are there to help you.
They also have common sense as they send my items with DPD as they know that Royal Mail has massive delays. At last my printer works and I now have a supplier that is there to help me with edible printing.
Thank you EPS for being so professional!
M. R.
Always great service from these guys. I messed up and put the wrong colour ink in the cartridge (idiot!). However, I got in touch and had the replacement the next day. I'd highly recommend EPS
J. G.
I am a business owner in South Africa. All i can say is absolutely brilliant service!Placed my order and received my order on my doorstep in less than 5 working days all the way from UK.Keep it up guys!
L. K.
My edible printer died last week and it was nigh on impossible to find a printer in the whole of the North & South of Ireland! Jon at Edible Print Supplies came to my rescue. From our first phone call through all of my mad emails he was extrememly helpful and professional. He found a better courier option which meant despite Brexit shipping issues, a global pandemic & being in N.Ireland within only 48 hours I had a brand new printer, paper and inks on my doorstep and was up and running in minutes. I cannot thank EPS enough for all their help!
M. T.
Great product and great service. I had few issues setting up but Matt walked me through it and now I am printing amazing prints.
Will work with these guys again, hopefully, many times.
E. W.
I cant recommend this company highly enough. we a small cake company located in Durham and I spoke to Matt whilst being half way through an order that was becoming a massive issue.
He stopped me making a costly and potentially order ruining mistake, even though this delayed the purchase of the equipment from his company for a little while.
E. C.
EPS have always been very happy and willing to help. Great product choice and supberb quality. I always recommend this company to fellow bakers and people who use edible prints. Thanks for your help whenever I need it. Highly recommend.
E. B.
Always very helpful and I skyways get items early the next morning, what more could I ask for. Thanks
L. M.
Great company to deal with. Ordered multiple thins from them now, quick delivery and response to any questions.
K. W.
very good service and great price. Will definitely be buying more from them.
D. E.
Always good quality. Delivery service is excellent. Prices are great too
A. C.
Excellent customer service!!!! Well done EPS.
M. T.
Excellent service..every time :)