Reviews of Lush Cosmetics Glasgow City. (Cosmetics Store) in Glasgow (Glasgow).
Lush Cosmetics Glasgow City
78 Buchanan St, Glasgow G1 3HA, United Kingdom
Description
Information of Lush Cosmetics Glasgow City, Cosmetics store in Glasgow (Glasgow)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Lush Cosmetics Glasgow City
Sunday
10:30 am–6 pm
Monday
9:30 am–6:30 pm
Tuesday
9:30 am–6:30 pm
Wednesday
9:30 am–6:30 pm
Thursday
9:30 am–7 pm
Friday
9:30 am–6:30 pm
Saturday
9:30 am–6:30 pm
Popular times
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Monday
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Tuesday
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Wednesday
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Thursday
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Friday
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Saturday
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Reviews of Lush Cosmetics Glasgow City
L. S.We had the best experience at Lush. The girl who served us (didn’t catch her name but she had orange hair) was amazing! She was so knowledgable about the products and especially kind and helped us to plan a great pamper evening! Thank you for a really enjoyable experience!
к.oh my gosh I went to Glasgow for a couple of days and we went to lush and it was the best! it’s huge and it’s got SO many products!! You have the most friendly and helpful staff ever!!
H. C. M.A very nice smelling shop with lots of different smells to stimulate your nostrils with friendly helpful staff who took the time out to speak to my kids & let them drop wee samples of bath bombs in water to show what happens when they bubble & dissolve
A. K.Wonderful. The products are amazingly good and the staff are so lovely
H. L.Really great staff and the best ptoducts! I really like their bath bombs. Just walking into the store is a great experience. It just smells sooo good!
C. B.Plenty of safety measure in place and enforced plus the same great products and staff. Love their massage bars.
K. O.Good products and environment friendly. Friendly personel. But sometimes push a little to get you to try something out while you just want to look around.
S.Was in earlier tonight and the staff could not be nicer and were really helpful when it came to finding something suitable for my friend's allergies :)
R. H.Excellent customer service. Very attentive knowledgeable staff. Love the fact that they have a wide range of natural products none of which are tested on animals.
A. S.Love this place. Lovely staff and so helpful when guiding around products.
J. R.Good sized accessible store with great selection of products and friendly helpful staff.
L. b.First class service staff are so friendly one member of staff gave my grandson a free bath product so very kind of her
Would definitely shop again
M. M.Great service....I'm a useless customer who doesn't remember names of things I'm looking for yet the staff figured it out Ty. Slow wrapping but worth waiting even if you're not tempted to buy more while standing there watching.
J. R.It's a lovely store, but I couldn't cope with the noise and amount of shoppers. I waited outside for my friend. I will visit at quieter times.
S. B.I popped in to see Christmas boxes, staff were lovely and very helpful.
D. D.This Lush had terrific service and great products. Not sure if they still have them, but US discontinued the temple balm, so Europe is the only place you can get them!
G. R. N.Such a sensory experience! The employees are super sweet and the products are ethical and cruelty free.
J. F.Had a great experience lovely smell in shop so many different items to choose from staff very helpful
J. K. K.I used order and pick up system.
Staffs are nice and kind but stocks are not much existed.
R. M.Friendly staff who were very helpful and knowledgable, but also knew when to leave you to browse. Great selection and location for central shopping in Glasgow.
C. A.often heavingly busy and the usual very pushy staff. If you love Lush, you'll love it as it's a bigger one, but if you don't you'll really not like this one.
l. K.Love Lush, mmmm the smell. Fave product is the Aromaco bar deodorant - seriously the best deodorant ever!!
S. T.Bought Online & am totally delighted with my items for Xmas,packed really well and look gorgeous,good arrival time as well❤️👏👏😊
S. S.that's where I get my wife's bath bombs etc although the smells constantly make me sneeze. Staff were very helpful when asked very specific questions about the products.
N. B.Good but I bought celestial moisturiser and it came out grainy and thicker than it normally is.
D. C.Just wanted to thank Emma in the Glasgow Buchanan St branch today for her help and patience. Hope the manager there realises what an asset she is to the company. Kind Regards Dianne Calgie
A. M.Really lovely helpful staff. Products are amazing as always.
T. G.Shop had lots to choose from which was great, but was ignored by staff who stood chatting to each other instead of offering help to customers.
M. F.Amazing products a bit over priced but thrilling enough for those Iv given products to for me to buy again. Won't do it as often as I'd like though.
J. M.Great selection of very nice smelling soaps and bath bombs and other cosmetics articles. We are regulars.
V. T.Friendly staff, very helpful and knowledgeable. Fantastic shop. Loved it.
V. V.Wonderful staff who helped me find exactly what I wanted, and were so knowledgeable about all their products. Great experience and products.
S. L.Great for gifts and treats for all ages
I. M.I had an amazing experience. The girl from the staff was extremely kind, polite and helpful! I loved it!
M. R.Some stuff is great and some is quite basic. Always smells nice tho
P. M.Sales assistants very knowledgeable and helpful x
P.they were really helpful, i found the perfect shampoo for my hair
M.The staff were lovely and truly helpful.
E. M.very busy due to Christmas but Lush have a great selection of products but sometimes a bit pricy
C. S.Excellent customer service from pleasant and friendly staff, the products are amazing and I love the ethics of this company. Shop here!
D. P.Had a very thorough personal scent tour with one of the staff and left with a scent I love. Lovely friendly staff
A. A.it seemed like a fine place with helpful staff and good products
D. F.Great products and cheerful staff who are willing to chat and help at all times
A. H.Kids loved it. Wallet didn't haha
J. C.Came in today to browse with my 7 month old and recieved the usual amazing and friendly service as always. When my son was getting a bit cranky one member of staff came over and took the time to give him some attention and put a smile on his face :)
Later when I was paying for my things the same woman gave me a free bath bomb for a quiet 'mum time' bath. Such a lovely thing to do and was much appreciated! (especially since the one she gave me - diamond dust - is one if the pricier ones!).
Wish I had gotten her name to give proper credit but hopefully she'll see this and know she made my day!
G. W.Busy but organised, as usual fabulous customer service.
P. C.Love this shop, has to be the best for shampoo, conditioner, Deodorant bars and much more!!!
I. G.Great bath bombs shower gel and staff are very good at helping you pick different things
B. B.Always a good place to replenish my smellies supply. Cheerful staff that are more than happy to help!
S. H.Great selection, but staff almost too friendly since trying to leave after purchasing was actually difficult!
P. M.Everyone loves lush, if you like smelling stuff like bath bombs and soaps then you'll like this shop
J. W.I absolutely love Lush. Always pop in when I'm going past! The staff are always super friendly and helpful
D. R.Great place. Staff are always about.
Only downgraded by one star due to price of some of the items sold.
M. S.Beautiful if expensive, lovely staff always, very patient with customers who don't understand social distancing. (Not me!)
S. P. T.I went on a busy weekend. It seemed almost OVER-staffed but that kept the queues down and keeps ppl moving faster i guess.
M. C.Ross served us and he was an absolute angel! Had a wonderful experience and he was super helpful 💛
O. M. (.Helpful staff, good products, the prices are increasing slightly.. So not too keen on that tbh, but all in all good products.
j. r.Lovely shop always smells nice and staff are always friendly X
P. D.This place is allergy death and I hate going in, but I'll be damned if their ready made gift packages at Christmas aren't amazing as gifts from men who have no idea what to buy women.
A. H.Great service with exceptionally friendly staff willing to spend time with you to get you the product best for you.
C. B.Love this shop, smells amazing, loads of demonstrations and just plain amazing!
T. P.Great service! The shop is like Disney land for people who love pampering!
C. M.Great idea to use products not tested on animals. Nice service.
D. B.Lovely products, lovely staff and so many sparkles everywhere!!
G. P.Great place for bath stuff My kids love the shop and purchase stuff to help mum relax
J. B.Love a lush bath a bit pricey but they are the best
S. G.I love lush. Great products and the staff are always so lovely and helpful. 😘👏
J. W.Nice shop helpful staff, good choice of gifts
p. h.I love lush. Staff are like kittens though Pouncing on you every time you turn around. lol
R.Lovely staff- helped me pick out suitable birthday gift for my sister 👍
J. N.Fabulous, smells insane, staff super helpful and friendly
L. M.Very busy place
L. S.Staff are always super helpful in finding products and always have answers to questions
L. M.Great quality products and your doing a little bit for the environment.
c. m.Staff are always very attentive and a great selection of product are always on offer
L. R.Always great service, a wee bit pricey though
W. W.Food market themed decor with uberfriendly staff. Hand made soaps for every mood
L. B.Love me some lush, great products that smell amazing. The only thing that stops it getting the full 5 star treatments is due to prices.
L. G.Great smells, wonderful products, great staff, very helpful and cheerful.
A. S.Lovely stuff but don't get peace from staff to just browse.
A. G.Friendly staff, good stock however quite hard to navigate in peak hours
D. B.Fabulous store knowledgeable and friendly staff GREAT products
C. R.Lovely staff always feel welcomed
P. P.Covid friendly ,lovely staff and so helpful with any questions .
A. R.Got a dude there help me big time lol and its lush too....lush equald luxury...everyone knows that lol
a. c.Very friendly, helpful staff
C. M.Great products and friendly and knowledgeable staff.....
A. L.Take 5 black pots back and get a free face mask! Staff are always helpful.
S. C.Friendly staff who know their products. My son accidently knocked over a bath bomb and staff memeber was very kind when my son was upset and no fuss made
B. B.Brilliant shop. Great staff and amazing bombs :-)
G. M.Great service and great 'bants' with very helpful staff!! 👍
M. 2.I must have these for my hair regimen
N. P.Always too full, difficult to move inside, but guess it is only showing how popular they are!!!
A.Just love going into try new things
G. T.Staff extra friendly and helpful 🙂
M. D.The products are great staff friendly and helpful
A. S.Staff amazing to us during our charity collection for FYF
L. E.Fabulous staff know their stuff and not over bearing
R. P.Love the smell in here and the staff are ace way the kids
E. K.Ridiculously kind staff and insanely helpful. Can’t attest to the quality of the products yet but I’m sure they’re wonderful (as everything else I’ve gotten from there has been)
P. W.Great shop, great staff, and over all fantastic company.
C. K.Always something intriguing catches your eye and smells amazing.
E. C.You guys are always awesome but you made my day today! Thanks for being so kind
W. D.Lovely big shop staff so friendly
A. C. S.Flushed with lovers of Lush products with a queue waiting for their turn to enter.
M. M.Excellent service staff above and beyond
j. l.You come out smelling lovely and a few pounds down 😉😂😂
D. M.Got a lovely cream for my excema, & it works! 😊👍
J. T.Lovely friendly staff...on the ball through this pandemic...
N. P.Very helpful staff! They made me feel at home.
T. B.Fresh air style shop in Glasgow great window displays fantastic range handmade cosmetics great choice gifts. good staff nice service,
Just a quick update the store is going to be busy leading upto Christmas check out the gift sets and other new range cosmetics they have in store. Good staff nice warm welcome in the shop. The image was taken in Sept.
a. n.Medium lush with good variety. A special thanks to the lovely employee who heard my concerns about curly hair care products and spent time providing me advice and even gave samples. Bless her.
V. L.Cruelty free...mostly vegan....phenomenal!
S. M.Amazingly nice helpful staff nothing to much trouble 👍
K. H.Lush has amazing customer service and great products
J. M. (.My daughter love the snow fairy range
G. R.Lovely products, helpful staff.
A. M.Can't believe you have discontinued Miranda Soap 😥
S. A.Lush Hair care products are the best.
J. H.Boys love here
J. M.friendly staff and a lot of good stuffs
J. A.Best staff, love going in here...
E. W.As soon as you walk into the shop the smells are beautiful and intoxicating. Bath bombs have explosive colours...so many to choose & these always make exceptional gifts. My other fav products are: Deep sleep shower jelly which is deeply relaxing...Also Carrot cake lip scrub( you actually have to resist eating it it's that good) but honestly it's the best lip scrub. Try it for yourself. Staff are friendly here without being overbearing...🌈
C. “.Love love love coming here, worth every penny.
J. C.Lovely staff, always on hand to help
K. K.Who wouldn't rate lush 5 stars
A. W.I think it stinks but my wife loves it
c. c.Love it but a tad expensive for a soap bomb
D. S.Busy but good quality items
k. m.Friendly staff and lovely products
t. 1.Banging smells like a beautiful glasga
S. M.The smell hits you soon as you enter the shop.
Y. F.Amazing store and staff
J. K.the service at this lush is next level, and honestly half the reason i come here. they are always so extremely helpful, knowledgeable about the products, and always going that extra mile to help a costumer out. i would 100% recommend coming in here, you’ll feel taken care of and leave with a big smile and divine products.
A. M.Good advice on products from staff
S. S.Good for last minute gifts.
P. M.Always super busy with great friendly staff
S. S.Shop staff go above and beyond to help
C. D.Love their products
P. M.Lovely smellies for the mrs!
g. l.Very helpful and friendly staff
l.Most amazing place ever 😍
N. V.Very good
M. A. A.Beautiful place and nice staff...
J. R.Amazing experience in store today, with a particular mention to Craig! It was so lovely to meet you and reminisce about our favourite products by lush throughout the years. A very friendly and knowledgeable team, one of the best lush stores I’ve been too!
D. C.Great customer service
m. e.Love the products here
T. M.Queues too long, didn't wait
A. b.love the smells x
C. N.Love bath bombs
J. U.My favourite place!
P. A.Great service
K. M.Amazing handmade products
R. H.Lovely smell.
D. A.very nice shop
L. M.As part of a charity pot purchase I got to make my own bath bomb in store with a Lush Staff Member, Melissa, who was really friendly and professional and made the activity a lot of fun! Great experience!
S. F.Daughter's fav shop
A. T.A bit over priced
D. T.Friendly staff on hand to help
W. W.Amazing^^
D. K. (. B. J.Love the products
J. C.Great choices
A. R.Brilliant! Simply brilliant!
G. G.Good service
L. J.It's fabulous
A. M.Nice
N. E.Not everything had prices on it but still good service and a lot of stock to choose from
C. V.Great shop
M.Amazing....
B. N.Friendly staff.
J. H.Love this place
m.Helpful staff
C. G. M.Best of best.
J. W.Overpriced
T.(Translated) Lush products, I already knew them and I love them. Today, while on vacation, I went into this store, which is big and has a lot of things, and the best part was that a tall guy with braids helped us, who was very friendly and polite and, above all, who spoke Spanish, which has been a great help to us. Thank you very much ☺️
(Original)
Los productos de Lush, ya los conocía y me encantan. Hoy, estando de vacaciones, he entrado en esta tienda, que es grande y tiene un montón de cosas y lo mejor ha sido que nos ha atendido un chico alto con trencitas, muy amable y educado y sobre todo que hablaba español, lo cual ha sido de una gran ayuda para nosotras. Muchas gracias ☺️
M. P.(Translated) The first store of this chain that I visited. Many different body and hair care products😊 I can't say that I really liked them, because although it is stated that they are products from natural materials, I was suspicious of the bright smells and colors. I bought a hair conditioner to try - I liked it. 😊
(Original)
Pirma šio tinklo parduotuvė, kurioje apsilankiau. Daug įvairių kūno ir plaukų priežiūros priemonių😊Negaliu pasakyti, kad labai jau patiko, nes nors teigiama, kad tai produktai iš natūralių medžiagų, bet man kėlė įtarimą ryškūs kvapai ir spalvos. Pabandymui nusipirkau plaukų kondicionierių - patiko. 😊
N. U.(Translated) It's a fun store. From the moment you enter you begin to have experiences with the products. The vendors are adorable, they accompany you and explain to you and if you go with children they let them experiment with the products. It's hard to leave without shopping.
(Original)
Es una tienda divertida. Desde que entras comienzas a tener experiencias con los productos. Los vendedores son adorables, te acompañan y te explican y si vas con niños los dejan experimentar con los productos. Es difícil salir sin comprar.
D. F.Warm and genuine welcome from the staff, beautiful scents and thought through display of the products. Also very good counceling for buying products
E. G. W.(Translated) Wonderful. A great range of beautiful products.
(Original)
Che meraviglia. Una grande gamma di prodotti stupendi.
陳.(Translated) Friendly service. The product is colorful, but it doesn't feel very easy to use
(Original)
服務滿親切的. 產品色彩繽紛, 不過感覺沒有特別好用
D. W.(Translated) The scent is smoky, I don't know if the little red soap can prevent hair loss...
(Original)
香味熏死人，小红皂能不能防脱发我也不是很清楚...
E. M.(Translated) I love your products
(Original)
Me encantan sus productos
s. a.
W.
J. M.
M. S.
L. C.
R. M.
X. M.Friendly staff, lots of room and well laid out store - as always most staff are pretty clued up in their range, even for beardy middle age blokes like me - ive never been made to feel out of place when picking up my usual stuff.
Always on hand to recommend anything new that might suit, genuinely feels like help rather than a sale driven "add on'.
Love that you get discount on items by recycling your old pots, great new system.
Lush products are great and have genuinely made a difference - not just bath bombs and nice smelling soaps!
A. F.
F. B.
J. M.
J. D.
R. L.Poped in to the Glasgow lush yesterday to have a we look for Christmas gifts and was blown away by the amazing service. The store was very busy however well staffed and I was offered help to find what I was looking for very quickly. Staff member Meena was very helpful and even gave me a small shower gel for free to try as it was in a scent I had never tried before. Will definitely return.
S. G.The staff were nice and friendly and the place was nice
L. G.The staff are absolutely wonderful! Don't be afraid to ask for help. Some of the pricing information could be a little clearer!
Y. S.Nothing can be compared to a sweet bath after an exhausted day!
R. B.When my kids were 6 and 3, every visit resulted in me leaving with bath bombs galore and glitter on my face... 20 years later, after a visit to lush with them, I still leave with glitter on my face... And I love it!!! Thank you lush for happy days and KARMA!!!! ❤️❤️❤️
H. M.Visited this store on Wednesday.. what a great experience it was! There was a fairly long queue outside and an extremely friendly and helpful member of staff came to us asking if she could get our shopping!! She also helped me make decisions on my purchases! Absolutely brilliant!! This is exactly the kind of service which makes you want to return to a store!!
C. S.Came a few weeks ago, and there was one young girl that stood outside in the rain talking to me as I was by myself, then as I got into the store she helped me all round the shop to get the best products as someone that I was buying for had sensitive skin. The girl stood telling me all about the products and found what was my best options and even made me laugh countless times. Best customer service I’ve ever experienced considering I’m still a teenager, she was absolutely amazing :) would 100% recommend :) x
J. B.Excellent customer service. They are trying very hard in these very difficult times. The staff were creative in helping me to be able to smell the products I was interested in while I still kept my mask on. I love their products, the scents, the ethical way they are made... All good.
E. K.My mother in laws fav bath bomb has hopefully temporarily been removed for chirstmas.. well i hope its temporarily... however the lovely staff helped us pic another bath bomb similar to that.. well done lush excellent service 👏
M. F.Lush’s most recent freshers event was fantastic. Prize wheels, making bath bombs, free pizza, local business promotion and lovely staff! The shop itself is already fantastic, but these freshers student events are just the cherry on top. thank you, again x
L. M.Great shop, smells incredible!
M. T.Amazing! I have never had a bad experience in any lush store. Staff are always friendly, helpful and knowledgeable about the products. Most importantly they are always passionate about the brand.
Today I got a nice hand scrub/massage. My hands are now lovely and soft and smell amazing.
I could easily have walked out with the whole shop but my bank balance said no. Still spent too much but at least I will smell fabulous!!
R. B.We just attended the Lush freshers lock in and it was amazing!! A real party, so much stuff going on and amazing staff and products. If it happens again next year I'll definitely be going!
S. W.It's ok , quite a reasonable size for a Lush store with a good variety of items. Plenty of floor space so you have room to move around, always end up purchasing something on each visit , staff are friendly and always chatty. They are always glad to help and offer demonstrations, if buying for yourself or as a gift it's worth a visit.
G. B.Good selection. Staff were polite and helpful. Still selling halloween bath bombs at full price though.
v. d.Nice staff..great produce.
S. M.Thank you Daniel for your random
Act of kindness x
E. M.I absolutely love shopping in Lush. It's always nice to visit with my daughter to get some treats. Amazing bath bombs and a delicious Snow Fairy edible lip scrub which is delicious to lick off. So glad that it's the season where Snow Fairy is back. Smells devine. Very friendly chatty staff too. Amazing store.
L. S.Amazing service. Started off as a dreaded shopping trip into town but the staff were amazing and managed to turn the trip into an easy and relaxed shopping trip. Very welcoming and friendly, they helped me pick out presents out for 2 of my pals. Clare and another girl who was at the end of the line holding a pink star product(who's name I am unsure how to spell sorry) were amazing. Knew about the products and said which products went really well with each other.
W. G.Pick up click and collect order from Buchanan Street shop. Very pleasant staff, and very efficient. To top it all off, they had popped a wee surprise bath bar in with the order !
Brought a smile to our faces during such unpleasant times.
Thanks again Buchanan Street Lush.
Stay safe.
A. X.Come to Glasgow city today, and been in the lush for the first time after lock down, feeling so warm and welcoming. The girl Judy helped us with my girls gifts and also gift box ing for friend‘s birthday！ feeling so warm with her help ！ Thank you ！ love Lush ！
N. N.Lovely store with wonderful staff. I was attended by Charlie, she is so adorable, and made great recommendations. She completely got me and now I have the perfect items not only for my skin but also for my style of life. Thank you darling!!
GREAT JOB :D
A. M.Always like going in here as love all the lovely smells. Staff are very friendly but sometimes a little too in your face, friendly. My daughter loves the bath bombs and facial scrubs..well pretty much everything lol. One of the downfalls is it's quite difficult to move around in there in either store we've been in as bit small plus always busy..which is a good thing, I guess on that part. We always stop in if near one.
A. S.Used order and collect service for first time - found out about it via Lush Buchanan St Facebook page - really easy ordering process and received email with link to payment and was able to collect the next morning( had ordered out of hours). Staff were lovely when collecting , and had popped a couple of samples into my bag of goodies. Thankyou 😊💜
S. N.Can't fault the staff atol always very attentive but at same time giving you space, purchased my twilight spray as always, nice to walk into the store and be in heaven with all the glorious smells, but I must say whilst in lockdown my Lush orders came beautifully packed and presented not a single bath bomb broken 😀 I purchased 2 bath bombs today butter ball also not my usual Twilight or snow fairy but as it says name is perfect as they smell LUSH bonus not tested on animals,recycled materials # will always be my fave shop 😍
N. D.We have been a few times and have been met with a lovely worker named Anne who is not only helpful but super lovely and made us feel so welcomed!
P. C.Super duper friendly and helpful staff; and they fawn over my dog when I bring her in! Great store! <3
K. R.Staff were very friendly, especially Natasha, who spent time making soap bubbles and creations with my children. She also searched out the best soap to use on my daughter's very dry skin. Such a lovely experience on a very busy shopping day!
V. W.Amazing got everything i went for and more
R. P.Nice store, good selection and friendly staff. The products are really expensive but a nice little treat. The bath bombs are so lovely.
R. H.It's a bit busy in here. And will probably burn your nose upon entering. But I adore their products. Their bath bombs often leave your skin feeling soft and silky. They're pretty to look at and they smell incredible. I could spend hours in the bath with one of their bath bombs.
J. M.Don't be a fool like me and eat one of the samples of refresher toothpaste. You have been warned!
S. P.Awesome costumer service. I went to buy just a lip scrub and eventually i bought a face mask and a serum hahaha. The girl was so nice and fun. 10 minutes more inside with her and I could have bought all the store :)
J. M.I used to love to pop in and treat myself to the products and get to know the staff because it’s good to meet new people and who doesn’t love lush? Well for quite a while now the products are shooting up in price. £5 for a bath bomb that used to be £2 even if that? Come on lush. Please I want to buy your stuff but I’m not going to pay £5 for a bath bomb. I’m sorry but it needs sorted!
K. M.I had the best experience at this store! I had heard so many amazing things about this store. I was a newbie to the products and was overwhelmed at the selection. It was awesome to be shown round the store by the most friendliest, enthusiastic employee, Ruby. She sucessfully brightend up a rather stressful Monday. I definitely rate the experience 10/10.
K. M.Elise was AMAZING! told us loads about the products we were looking at - asked about our preferences and showed us what we didn’t know we needed!
THANK YOU ELISE!
J. W.Nice medium sized lush.
Easy to find.
Plenty of space inside.
Till service was fast and efficient.
J. F.Great experience as always today! Helped out my a lovley lady called Alex with really pretty pink hair. She was so friendly when helping me out and showing me the products. Lush will always be a place I'll return to!
B. F.I do like Lush. They have a great selection. I do find the staff in this branch a little 'in your face' at times! Their shampoo bars are great value as they last a long time. I'll be back.
M. A.Hi great staff and really good product's will be back again
E. P.Got a full skin consultation done by a lovely guy with a beard (didn't catch his name). I didn't feel rushed even though the place was very busy. He also offered to give me two samples of the products I wasn't too sure about which made the visit even better. One of my favourite lush stores in the UK
R. C.Used the click and collect service. Quick and easy to place order and pay though the supplied link. Order was ready for me in store and I didn't even have to wait in the large queue at the entrance when I was collecting. Would 100% use again.
A. P.lush is most definitely my favorite cosmetics store and wherever it is i go to lush, their employees are so welcoming and helpful! this lush especially stands out considering that it is 3 stories high! the whole experience was amazing! looking forward for coming back
A. M.Gemma really made my Lush visit. She went the extra mile today and I left wanting to come back really soon. It’s a shop renowned for good customer service but she was particularly excellent.
C. H.I work here and though I’d post from an employees point of view.
This is an excellent place to work. Living wage, good hours, friendly colleagues and a good discount on all of Lush’s products.
The ethics of this company go beyond their cruelty free products and intertwine through all of their business practices and I am proud to work here.
100% would recommend.
L. S.Really wish the staff weren't made to bother you so much but it's the only stuff that doesn't irritate my skin. Love the honey scented items the most and I'll always repurchase the comforter bubble bar.
G. S.I was just hanging out waiting to meet my friend and it was the first time I'd ever been to Glasgow and I was thinking of getting my friend a bath bomb for her birthday, and of killing some time in lush
There's an employee at this shop called Jay and she's extraordinarily lovely! she was so much fun to talk to I forgot about what I had been meaning to buy! She showed me a cool combination of skin products (a blue exfoliatey gunge kind of thing, soap, and an almond exfoliating/moisturising bar) and my hands smelled so good and felt so good after! And she understood what it's like to have curly hair even though she straightens hers which is so rare and showed me a couple of things that would be good for it - but in a way that was more like a friend advising you what was good than someone that worked in a shop? so there was one that had salt in it and she was telling me that it's good, but a lot of people don't like it because of the weird texture from the slime of the shampoo combined with the grit of the salt so probably safer to get this other shampoo bar which would work well.
I also was saying how I'd been given a pot of face mask three months ago and how it had gone bad and it turned out that I'd been storing it completely wrong and she told me my best bet on how to recover it was which was useful!
Also when i remembered how I'd come to get something for my friend's birthday and Jay asked what she liked all I could think of was coconut but I was shown straight to these two different things that had coconut in them and looked really cool (and when I actually gave it to my friend she was super happy with how it looked and smelled so it was a good recommendation!)
When I said I was just visiting by myself for the day she gave some great recommendations of places in the city to check out, especially this gallery almost opposite the shop called the lighthouse where you can get an amazing view of the city which I would highly recommend to everyone!
We chatted about being at university and the smell of the shop and sign language and the weird texture of the products and honestly I get so nervous around people I don't know well and had had such a bad journey to get to Glasgow as well as being stressed from the people in the street and loads of other stuff but it literally brightened my day she was so easy to talk to and super helpful when I was actually buying products and I said I was going to leave a joke review but I can't find it in my heart to even pretend the whole thing wasn't amazing and put me in the best mood!
The shop itself was so pretty and well laid out (the only bad thing was that the heating seemed pretty high to me) but it was the awesome staff, especially Jay (the guy that chatted to me about ukuleles was great too though) that made it even better!
Plus I've used the shampoo bar now and my hair feels super soft so that was also a good buy and I'll definitely consider lush for curly hair products again because so many of them are useless but this seems to work!
will probably come again to check out more stuff!
P. P.Great LUSH. Two employees were helpful in aiding me to pick some samples.
P. M.The team at Lush Buchanan St just gave my daughter 1st class service and attention. She was mesmerized by it all and the colleague that dealt with us made us feel like we were the only people in the store. I might add the place barely had room to move. The buzz was electric....thanks so much from a delighted 7yr old x
D. F. f.I was in line outside the store and a woman (covid Karen) dragged me into the a drama about social distances with the family in front of her, after tell her she and them aren't following rules so she should be silent or leave(daddy chill). I could feel her eyes burning into the back of my head, I hide in the store enterence to avoid the drama. Then told the lovely lady worker about it because the drama that could come inside as a heads up and she gave me a free bath bomb because I've got good energy. People make Glasgow. Best store in toon.
L. M.Always have to pop in for a bomb and some shower jelly.
N. G.Staff is amazingly friendly and helpful in Lush. I have never seen such dedication to helping the customer. And it doesn't differ between cities. For instance I visited the stores in Glasgow but also in London. Plus, they give you free samples.
T. l.Absolute love coming here, staff are very kind, especially guy at till with glasses, made me feel very special today
K. M.Shop was quite busy... Everyone had masks on staff were very helpful. Only downside was no cash was being taken bank card only...which upset my child as she was in to spend her pocket money... Told her just to use my card
D. C.Popped in for some Lemon Fluttery for my beautiful Mistresses tootsies.
No worries procuring the item and some Happy happy shower gel also . Lovely staff nice little outlet of the Lush family.
Bless
B. M.Could not hope for a better service! I had no idea about what this shop had to offer and was stuck as I was shopping for someone else. 4 different ladies helped me today and they were all so helpful and amazing to shop with. I will be back :)
C. M.Came in before getting my train home and was helped by the lovely Rebecca (sorry, don't know how your name is spelt) who helped me find everything I wanted even though she's only been working for a couple of weeks. Was very chatty and lovely, an honest and easy to talk to person who was very open and very respectful towards me. Honestly wished I could have spent more time there. She didn't know the bath oil selection well but was still enthusiastic and happy to learn with me and help out. Amazing time there, thanks Rebecca!
L. B. T.Literally has the most amazing customer service here. I've heard Glaswegans are friendly but Jemma and Dom (lady) went above and beyond not knowing it was my first purchase with this brand. Would give 10 stars if I could, thank you ladies
B. B.Was primarily greeted by Marica and spoke with I believe Aiden. Both were incredibly welcoming, friendly and knowledgeable.. even at half 9 on a Saturday morning! Great shop with great products and even better staff!
K. M.A very typical lush, tight set up but an abundance of choice really justifies that. The shop floor is always clean and staff are friendly, helpful, and show great knowledge of lushs products.
k. t.Excellent shopping experience with the staff taking time to keep a 3year old happy with Bath bombs whilst we did some shopping. Great products well worth the money as they last and have very nice long lasting smells.
J.One thing Lushes accross the world have in common: the company clearly trains their staff at all stores to have a culture of proactivity, warmth, and friendliness. You can't walk through the door or look at a product without someone coming up and saying hello and trying to help (yes it can be over the top, but it's probably best to err on the side of too much helpfulness).
While true at other Lushes, none of this was true here, at least on this visit. Employees seemed like those at any other British retail, but they aren't up to snuff with those at other Lushes. Not proactive on this visit. Not as friendly. Management might want to retrain for the sake of brand consistency.
A. B.The best lush shop I've ever been in. It's always busy but the staff are so friendly and helpful and obviously passionate about the products . They are brilliant and patient. My favourite shop in Glasgow .
J. S.I have been to many LUSH stores around the world and I have to say, I was disappointed in this one. It was the first time that I was not greeted when I entered a LUSH store. And as I browsed, no one greeted me or asked if they could help. Proactive, friendly interactions with staff have become synonymous with visits to LUSH for me so I was genuinely confused when I approached a staff member and smiled, and she looked at me expressionless before turning the other way. Staff were mostly talking among themselves throughout my visit. When my partner finally approached another staff member and asked for advice about a product, they were helpful and attentive. When we left, no one seemed to notice - another first since someone has always said goodbye or, "Have a nice day" at other locations. Over all, we both felt underwhelmed by this location.
S. W.Amazing click and collect service 👏 the ladies at the store were all super friendly and efficient! Thank you so much I would recommend this to anyone wanting their lush fix during lockdown 2.0!
R. B.My very first time in Glasgow was highlighted with the need to find this shop (prior to moving).
Since then nothing has really changed a part from the larger store. Staff are still top notch, store is still old and rustic and the products are still brilliant.
A.Staff were very helpful and I am very pleased with my items :)
J. F.Love this store, products make lovely gifts, certainly got some great stocking fillers. Be prepared if you're only window shopping, staff very nice but will approach you, there for the sell.
E. V.Staff are LOVELY and helpful.
l. g.Fabulous customer service. Given a free bath bomb because store didn't do student discount. This made my day. Little touches like that go a long way.
C.The staff were lovely, so welcoming and really friendly. I literally spent hours in there and I feel like I've had a lovely treat. Cannot recommend them highly enough!
R. R.Staff very friendly and helpful. Was greeted at the door and directed to a second member of staff who helped me find the item I was looking for. Quick service and a lovely shopping experience.
M. M.Loads of nice stuff, wife and kids love it. Everyone in the store is always nice and super helpful.
E.Danielle was super helpful. I’m looking forward to lots of sparkly baths in 2022!
O. M.Customer service was fantastic! Went above and beyond to get my order for me. Love friendly staff :)
A.Was here just recently with my sister and boyfriend, staff were the friendliest and most helpful than anywhere we've been before, this one girl who was showing us different products was really nice, great shop and great staff!
C. M.Lush never disappoints, their Glasgow shop is the perfect size for displaying all their products and demos although it gets pretty busy at weekends. Great range of products and helpful staff
J. D.Staff are always friendly and helpful, store is always clean and well presented.
G. E.Always a great experience going to lush the staff are friendly and great at explaining everything, I took my daughter and the staff had her making her own bath bomb and took their time explaining what she needed to do not many places will do that highly recommended.
g. p.Went in to purchase some Karma soap, I love the smell of it 😀 you also smell it as soon as you walk into the bathroom. Didn't need any bath bombs this week.
L. M.Brilliant atmosphere in store today and excellent customer service. One colleague went over and above for my daughter and found her Snow Fairy lip gel….you’ll know who you are and it’s greatly appreciated!
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