Reviews of Lush Cosmetics Lincoln. (Cosmetics Store) in Lincoln (Lincolnshire).

Lush Cosmetics Lincoln

867 Reviews

243 Comments

Cosmetics store

Cosmetics shop

Beauty supply store

Gift shop

Perfume store

6-7 Cornhill, Lincoln LN5 7HE

Description

Information of Lush Cosmetics Lincoln, Cosmetics store in Lincoln (Lincolnshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Lush Cosmetics Lincoln

Reviews of Lush Cosmetics Lincoln

s. e.

I visited recently with my daughter before she went to university in London to buy some items and had a great experience. We travelled from Boston as it was our closest store. Very good customer service from Maria on the shop floor. She was very knowledgeable and was very helpful. She wasn't 'selling' products to us but she seemed to really care that we had all the information about the products to make our decision. She is a great asset to the company. Very friendly

J. C.

Myself and my best friend attended your lovely bridgerton tea party today and sat with Jo for the most lovely little workshop! The range of products we got to sample and smell were so beautiful and she was so passionate about the ethos of the company. We felt pampered and fantastic after a long work week! Thank you to the lovely Lincoln store staff for providing such whimsy and wonder this afternoon!

E. w.

Kyle and Mel have been awesome today 👏 thank you for your knowledge and help!

S. L.

Dawn was very helpful thank you

I. S.

A beautiful place where children have fun. For adults, music, beer, food .... in a word RELAX

C. B.

Thanks Vickey! Perfect sales women! Lots of information to give and very helpful!

L. S.

Fabulous service from both Jess and Ed!! So knowledgeable and helpful!! Thank you

J. J.

Ed was fantastic - got me everything I needed. Great chap.

B. B.

Amazing staff that are very helpful when undecided on what to pick, They also have a great knowledge on all of their products making it easier to find the products that you want, Love everything I bought smells amazing.

N. S.

Charlotte was absolutely fab Thankyou so much for your help 🥰

M. S.

Freya, well played young lady very helpful and full of beans!!!!!

J. B.

I regularly visit Lush and find they are always so welcoming, chatty and helpful. This past month they have all been extra good to me especially Melanie, and can't forget Dani ofcourse. Their products always meet my expectations and their generosity keeps me coming back.

R. E.

We have been here a few times recently with our 11yr old daughter. She was buying Christmas presents for her friends and the service was fantastic. Today, she went in with a gift voucher. The lady gave her some great shopping advice and was so helpful and kind. It's well worth paying a little bit more. Great customer service. Thank you.

B. A.

Great & impressive place to shop. Wonderful smells. Fascinating, intriguing & novel designs of cosmetic, toiletry & bathroom goodies - some very amusing & cleverly named - & all highly ENVIRONMENTAL. Minimal Packaging. All make highly suitable gifts. Staff very friendly & helpful. I sometimes pop in just to rejuvenate my senses - delicious! ☺ Lush is flush with Mmm!

G. U.

I went here for the first time a couple of days ago, was shown around by one of the staff members who I can't recall the name of, they gave me recommendations for everything I was looking for and even gave me some free samples too. I received a free treatment of some of the products including a face mask which felt lovely and smelled really nice. I'm autistic and the way the products felt on my skin made me very happy and was way better than the products I would get in other stores! Not to mention Lush are one of the best companies for the environment, I think all of the packaging is recyclable, and if you bring back 5 clean pots you can get a free face mask! A lot of their stuff is vegan too!

G.

Very helpful and specific too my needs good advice and cared for my needs. Thanks Vicky xx

L. K.

Great service from Bex today when I needed a Karma fix!

N. W.

Dani (Lincoln) was amazing!! Best customer service we have seen and really knew her stuff about all the products xxx

A. L.

Kyle was absolutely lovely could not recommend more! 🖤🖤🖤🖤

K. B.

Excellent place, you can smell the aromas down the street and they're so inviting. The staff were friendly and the prices were great. The products are handmade with care and great for those with sensitive. Definitely a shop I will be using every visit to Lincoln for my lovely girlfriend.

C. G.

Absolutely love this shop the staff are so friendly and nothing is to much trouble Vicki is Absolutely amazing and a true credit to the business xx

H. O.

Absolutely love the new layout / design of the store. It's visually stunning and vibrant 💖 All of the staff are friendly and amazing

R. C.

I went into lush yesterday, it was amazing, the staff were so helpful and kind, Gracie in particular was amazing she helped me get together the perfect gift for my mum’s birthday and the wrap is just beautiful, thank you so much x

L. M.

Popped in here today to pick up a few Christmas gifts on behalf of someone else. Staff couldn't do enough for me. Asked what was on the list, snapped up a basket and off they went, back in minutes with everything I needed. All I had to do was go to the till and pay. Superb customer service. Thanks Lush! Merry Christmas! :)

B. S.

Been a lushy 10 Years I’ve been to meany lush stores over the years but lush Lincoln will always be my go to store. .staff are amazing lovely and chatty . There is nothing negative at all I can say lush Lincoln are amazing even better am Moving to Lincoln after Christmas

G. C.

I love going to lush in lincoln. The staff are always very knowledgeable about the products as I always have questions. I like that lush always think of the environment with their products and always say when I'm trying a new product if it doesn't agree with my hair type/ skin type just bring it back and they can let me try another. So far I haven't had to take anything back though :) Love it!

S. P. (.

Lovely staff especially Kyle and Mel.

S. J.

Peter L was an angel today! (Don't get me wrong... All the staff are always amazing, but today Peter went far and beyond the call of duty when he gave me a plectrum for my Son's audition!). To give a full review, I have to say that the products are also well worth their price tag. They smell great, do what they are supposed to, and here is a very important plus, they are environmentally sound. You can bring back the pots to be reused, but equally, why have a bottle of shower gel or shampoo, when you can have it as a bar! Thank you once again to Peter. Much love to you all.

E. M.

Wanted to get a couple of Christmas gifts, Hannah was really helpful and friendly, made for a pleasant shopping experience 😊

G. B.

5 stars for the product you recommend my son is great for his scalp as it was very dry and red, now it looks 100% better . thanks............My son came back to get some shaving cream because the scalp cream was so good, But after useing it at night, the following morning his face was a mess on fire , He ended going to the doctors twice with a grand total charge of￡20 out of pocket for antibiotic and cream . thanks for refund on shaving cream.

A.

Couldn’t have asked for a better experience, I’m 12, 13 in 34 days (not that I’m counting) and the staff were so sweet and helpful, clearly working very hard and friendly, immediately made the whole shop feel like home. I went to the Lush in Lincoln, the one next to Mac Donald’s and opposite the card factory, and two people especially were honestly outstanding. Thank you Andrea and Kyle (sorry if I spell either of your names wrong) for putting me in a great mood today especially after I hadn’t had the best morning, you are both amazing people and I’m definitely coming back every week or when I’m in town simply for the sake of it being a happy and welcoming place. Oh and to buy out the store of course...hehe. Anyway thank you for being so welcoming everybody and being genuinely brilliant people, I appreciate the hard work and efforts and the long, brilliant chats. Thanks, Ariana xxxxxx

S. H.

Wonderfully helpful as always.

A. P.

Absolutely love coming to this store vicky is always so helpful and takes pride in her store and staff a good team all round

S. M.

Such lovely staff, every time I go in! Special shout-out to Ed who took the time to explain suitable hair care products for my type of hair! Sent me on my way with an abundance of testers to kickstart my healthy hair journey - will definitely be back to buy full sized products. Thank you 😊

c. m.

Lovely customer service by jess today

J. T.

Lush is fab - the quality of the products, the environmentally friendly packaging, the friendliness and knowledge of the staff - it's all great. The Lincoln store is one of the smaller Lush sites, but all good things come in small packages don't they?!

M.

Staff are extremely friendly and it's like they cannot do enough for you, although the products themselves are more for my partner I love all the smells and colours and some of the shapes they make things in to are interesting.

A. K.

Staff are always friendly and helpful ☺️

M. W.

lovely consultation with jules, bex, mel & danny

G. E.

The staff are always lovely and helpful. Very knowledgeable on all the products and happy to answer any questions as well as give demonstrations on the use and effectiveness. Definitely shop here alot more now

T. P.

90% of Lincoln High street stores need to learn about customer service from this team. I can honestly not speak highly enough of them! Thank you for making our shopping experience feel like a mini holiday/spa day!!

B. H.

Freya the best worker for sure 6/5 ** for the tour and shopping

S.

Went into lush lincoln 4 hrs ago place is lovely staff so freindly so happy to help definitely will b going back highly recommended

S. H.

I was in yesterday the manager was fantastic gave straight away for our course I wasnt allowed to sell the product at our fete .but to give it too care staff and residents .we always use lush products down to my 2 year old grandson in his bath .thank you

l. r.

Came into Lush today and was immediately greeted, was asked what i was looking for and was helped in finding products straight away. I sat down with Ed and he picked out an array of products for me to try based on what i told him, and was so kind and helpful. Would definitely visit again and so pleased with the products i got today. Thank you

R. W.

Love coming in here, always something new to try as well as the only conditioner to tame me daughter's hair. The staff are all so friendly and know their products well

C. M.

Amazing staff and service to a lush virgin. Very happy to explain all of the processes and values that lush stands for. Great experience. Will definitely be coming back.

S. “.

Freya really good customer service, really helped us out

C. W.

Always love going to lush. The people there are so nice and they are honest about what you should buy. They're all so lovely. And the products are amazing and I love what they stand for

G. C.

Love lush, even though a little pricey, the quality is amazing. There products and fragrances lasts a lot longer than you think. Friendly and helpful staff

S. S.

Everyone was lovely but Georgina was amazingly helpful!

K. B.

All the products are amazing especially the face masks🎃 And the staff are always offering help and advising you on what to get and how they work🍂 By far my favourite shop EVER!!!!

K. J.

Always amazing, wonderful staff and fantastic products. The staff are passionate about the ethics behind the shop and it shows when they talk about it with flair.

P. J.

Beautiful experience xxx

C. G. W.

It's a brilliant shop It smells nice I like the staff there It is my favourite shop

T.

Got served today by Vicky and Jess and it was so nice to feel valued as a customer. Went in for a birthday present for my daughters friend and they really did help out specially as we didn’t know what to get. Came out with a couple of things and a happy daughter to give to her friend. Can’t wait to come again Sharon Mayfield

K. S.

If you've seen Breakfast at Tiffany's you'll understand that to me lush is my place. Staff wonderful products fantastic.

c.

nice little shop, however the staff bombard you when you walk in not very good for people with social anxiety. if people want assistance they’ll ask.

s. g.

Excellent staff - i brought a load of "smellys" for my Daughter with a lot of help from the staff! - she loves it all - thank you!!

M. D.

I had a great dani

K. L. L.

Lovely staff, great products, so helpful, and dog friendly in there!

A. H.

I love lush products but you get harassed when ou come through the door. I'd rather leave than browse. Such a shame.

N. G.

All their items are brilliant but if you're looking for a long shelf life for your expensive products, this is not the place for you

A.

Always greeted by lovely staff who are happy to help! And the products are always amazing as expected.

I.

Gorgeous bits and bobs, unfortunately many people sneezing in the shop must be the strongest of perfumes.

L. H.

Always lovely staff, love my trips to lush! Thank you for always helping

T. O.

Popped in today to get a little treat for my other half and was met by Maria who was really helpful when trying to decide in what to get. Ed served me on the till and I came away with a little sample for a beard wash. Customer service here was brilliant, I'd highly recommend popping in and speaking to the team. Thank you Ed and Maria.

C. H.

Amazing staff so friendly and knowledgable superb experience

B. S.

Always very helpful and have a great range of products. Slightly pricey but definitely worth it!

S. J.

Lovely products and hard working staff. Couldn't ask for anything more ❤️

B. B.

Lovely products, staff can be a little too enthusiastic

R. T.

This place is amazing my son gets my presents from there as he knows I love them

T. L.

Love the shop and staff are great with my kids. It is a Little expencive

E. F.

Love Lush. Very friendly staff and great products 😀

T. C.

Really loved their products, really nice and friendly staff

B. B.

Staff are always so happy to help! Products are always amazing!

F. M.

I love Lush products, they always smell so good.

K. K. C.

Maria was absolutely amazing, I came in store with little to no idea of what to purchase for my mum’s birthday present and I left with two ideas for her and also purchased for myself too! She was so lovely and helpful, an absolute star to have on your team. Thank you! xx

A. B.

Fantastic products, stupidly expensive, but worth it for special occasions, like birthdays and Christmas.

s. t.

Great friendly staff. No the products well and match them with the client.

l.

Love this store. Staff are great and very knowledgeable with the products

L. T.

The staff are really helpful every time I go into the Lincoln shop.

S. O.

Always lovely hand made soaps etc. Friendly staff as well.

M. T.

Great shop, great products, great staff. I love this place.

E. R.

Thank you Ed!💕

D. B.

Products are good but the shop is over powering with scent

A. C.

Great range of products, very helpful and knowledgeable staff

L. K.

I love it. Everything they make and stand for reflects my personal values.

D. S.

Excellent staff. Came in to get a gift for my sister and was approached by a women called Maria who was so helpful and energetic. She went above and beyond to ensure the gift was top class for her

M. B.

Amazing range of things. Not tested on animals and all hand made.

E. S.

Love the smell as you walk in, beautiful cosmetics as gifts or for yourself.

D. H.

Great products, friendly and knowledgeable staff

W. H.

Lovely range of products, helpful staff.

S. B.

Love lush the smell and the bath bombs the best

l. W.

Great products but smell of shop gives me a headache

D. S.

Good friendly service, one of the better stores.

s.

We love Lush , use allot of their products

S. p.

Excellent service and excellent gifts for all

M. S.

As always the staff are lovely and helpful.

C. H.

I LOVE our Lincoln store as do my children! The most incredible, uplifting environment that obviously smells amazing!! Every shopping experience has been fab. Today my children did the Halloween bath bomb making with Freya - No amount if words can describe how utterly fantastic she is!! Bubbly, happy, fun, enthusiastic, helpful, welcoming... I could go on & on. She made the experience what it was & we would love to go again for a different themed workshop. My gang are offical little lushies Thank You Lush Lincoln for the best start ro half term & such a fabulous opportunity ❤

C. B.

Wonderful friendly and natural products

D. T.

Great guys, great products. Never feel pressured.

G. W.

Very nice and friendly staff.

A. S.

My daughter had an amazing birthday party here. The two staff were great fun and there were lots of activities. Everyone had a chilled relaxing time. We were allowed to come in early to setup after the shop closed. Thank you. Shop is easily accessible and close to the central car park. Easy for wheel chairs. Edit: Served by Maria on 271224 and she was extremely helpful spending time helping me make my own gift set up. She made some good suggestions and gift wrapped it. Thank you Maria.

C. S.

Awesome staff and great products.

W.

Staff excellent, smells of.. Lush!

C. B.

Very good service even though felt choked by the smell

M. H.

Very nice smells beautiful

J. D.

The kiosk across downhill is love.

A. A.

Lovely attendants

C. M.

Today my partner and I had a wonderful customer service experience with Kyle today. He gave lots of useful advice on products that complimented each other without giving us the feel of pressure to purchase which you tend to get in other stores. It was also really lovely to see how much knowledge he had to share about the Orangutan product and how passionately he explained and felt about the product. Again not in a way that made us feel like we had to (we certainly did get one though!) The overall customer experience was really positive and just reminds us why we love to come to lush because the staff treat you like a friend recommending their favourite products and we also get to have a great laugh! Thank you! :)

N. H.

Grace on the till was incredible with me. Helped convince the boy he didn't need 2 bombs as his lemon one was the best and explained what I would be donating to charities for. Also gave me a little pot of fave mask to help me sleep as I mentioned I wasn't. Excellent service. We will come back.x

R. C.

Lovely products and great service

M. M.

The best customer service everrrrrr

J. P.

Warm and friendly staff.

C. S.

Lovley products all natural ingredients

G. S.

Great selection to pamper oneself

S. w.

Great smellies ! Great staff :)

C. J.

Good place for "smellies".

U. P. A.

Lovely food and staff,

n. n.

Everyone should treat themselves at least once

M. W.

Gorgeous bath bombs

S. S.

Jess and Mel were amazing party host for my 8 year old daughters party! They managed to keep control of 10 excited girls and they all had the best time! Would highly recommend a lush party to any girls or boys who love a pamper!!

P. T.

lush lovely products

D. S.

Picking up some Soap

C. C.

Very helpful staff

s. t.

Always great service

E. F.

Lovely products.

L. B.

Best customer service

L. G.

My favourite place.

S. H.

Love this shop

S. M.

Nice, but expensive.

M. B.

just love this place

G. G.

Went into today, wanting to grab a few soaps after seeing some adverts online. We were greeted by Dani and she was an absolute dream. She loved my partner’s outfit and was really knowledgable about every product. I bought the ones she recommended to me as they were exactly what I was looking for. Thanks Dani!

B. O.

This place is amazing😍

s. r.

excellent service

K. C.

Handmade and fairtrade

J. K.

Great service

L. j. L.

Great products

J. B.

Fantastic shop

J. T.

Fantastic aroma

S. s. U.

Not my cup of tea

D. 4.

Ace

A. C.

Very expensive

D. A.

Just won a treat from LUSH and had an amazing consultation with Freya from the Lincoln store! She spent time talking me through the different options - what an amazing experience, treat and an amazing team at LUSH Lincoln! Thank you guys ❤️

C. S.

Love love love

C. R.

Had a fabulous time at the Halloween Bubble Bar workshop led by Mel. All the staff were so lovely and inviting. Would love to do something like this again! x

d.

So friendly, amazing workshop :)))

V.

monumental slay

A. M.

Served by Mel today, she was absolutely amazing - really helpful and able to advise on everything we needed. Can’t recommend enough!

J. D.

The workshop was amazing Mel was so inclusive with everyone loved every second thankyou ❤️

H. R.

C. S.

L. T.

R. M.

D. D.

Walked into the store and immediately the staff was greeting me and asking how i was, which i loved. I got served by Vicky, she was so caring and helpful, she showed me alot of different options and helped me try a couple of products out based on what scents I liked and how they was to be used. Great experience and a great chunk out of my purse spent, hah! Thanks so much😍

b.

K. T.

L. B.

P. S.

Freya was an amazing party host today, kept our group of children entertained throughout the whole birthday party involving each child and sharing her positive energy! Thank you- highly recommend birthday parties at lush Lincoln

E. A.

I was served on Friday the 9th of September by a wonderful person called Hannah! (She has very cool blue hair). I waited patiently for Hannah to come and give me a hand and when I got stuck on my words (due to ASD overwhelm) she was so kind and patient with me! I instantly loved how calm she made me feel, it felt like I was just talking to a friend. We discussed my skin care and the things that I needed, she gave me some excellent recommendations which I’m already using and loving! I have always loved Lush, it’s one of my favourite stores and I think I might have to move to Lincoln just for this store! Thanks Lush team and especially Hannah for you great service and calming influence! Big Love

L. C.

Great Customer Service, it was a very pleasant experience being served in particular, had a great chat with the staff member serving me, her name was Dani. Her attitude was great and she made me feel like she was genuinly interested in what I had to say 5/5 customer service.

M. R.

Smelt very nice in there from all of the bath bombs. I would say though every time I go in, the staff in there do persuade you alot to buy something, when sometimes it would like to be just left alone to decide on my own, but its okay, they were nice people

c. b.

My 5 yr old grandaughter had a fabulous time. Making potions and learning about some of the products. Ed was brilliant with her. Olivid can not stop talking about it. Thankyou Ed for been such a star. Will certainly be recommending an outing to Lush. (Lincoln)

M. L.

Had an amazing time today at a bubble bar workshop. Jess was a fantastic host. loved every minute and definitely worth it

N. T.

Absolutely out of this world customer service from Dani today. Our daughter went to spend her birthday money and Dani helped her in such a helpful and kind way, the advice was so client centered and a truly wonderful shopping experience. Thank you Lush and in particular, Dani (Dani, you are super talented at customer service).10/10👍

L. B.

I am a regular customer at Lush lincoln, and am always greeted by friendly faces, on today’s visit, Kyle and Mel- always show new products & I’m very happy to see Lord of Misrule back.

C. B.

Fraya hosted an amazing birthday lush party for my 8 year old daughter and her friends. Thank you so much

S. B.

Amazing party. Jess and Julie were the best party hohohosts. Thank you so much

J. L.

Lincoln Lush is fantastic. Popped instore the other day and was served by the wonderful Jess again. Friendly store and looks clean, I’ve visited the store a few times and Jess is always friendly and polite, great company and they sell everything, dream cream is what I always purchase. Go visit the Lincoln team

C.

Really good experience in this store was served by Vicky storey she talked me through some amazing products and what was good for my skin type. Would definitely recommend this store. Thank you 😊

m. b.

Jess and Meg organised my little girls birthday party and all the guests and the birthday girl had so much fun they didn't want to leave! Definitely recommend and will be booking again the future.

K. B.

Absolutely amazing, staff were so polite and encouraged participation all the way through.

F. H.

Mel, Kyle and Dani were amazing and helped me to find exactly what I was looking for and recommended some other great products! They’re so friendly and lovely and I felt very welcome, will definitely be back soon, lovely atmosphere 😊

L. S.

AMAZING customer service from Mel, Danny, Kyle and Hannah! Helped us all amazingly lots of advice and samples to take home! We have had the best experience in your store!

k. b.

Fab team! Jess and Mel! My daughters birthday party was absolutely fab! We loved every minute. Thank you so much!

K. H.

Came in here to choose a birthday present for a friend and the staff couldn’t do enough for us in helping us choose a particular bath bomb box. They explained to us in great detail about the products inside and we felt very happy with choosing our selection. Hands down recommend to everyone.

Z. I.

I went to Lush in Lincoln last weekend and what a fantastic experience it was! This experience was made amazing thanks to Ed - the most attentive knowledgable shop assistant I’ve ever had the pleasure of meeting! An absolute asset to Lush Lincoln! I’ll be back soon for more wonderful goodies!!

T. L.

Bex was amazing! Came in for a late minute birthday gift and left feeling pampers and all my worries washed away- forgot how much I love lush and this store is a top one

T. V.

All the staff are great every time we come in but Jules certainly deserves a shout-out! Always smiling, friendly, and was very helpful when I broke my collar bone and needed some stuff to help with that!

M. C.

Amazing birthday party today with jess and Freya. It was packed full of activities the girls loved it! Highly recommend and great value. Thank you 😊

n.

The staff members are world class, came into the store today and i left feeling like royalty will be back on Saturday :) massive Thankyou to Jess and Freya. I will forever shop at this Lincoln branch now 💗 the best customer service I’ve ever had ! Hope you see this and remember me xoxox

L. G.

We were served by Kyle who was so so lovely and informative of all the products they sell, he helped show us what would be the best for us! So amazing!! :)

C. W.

The staff are welcoming and attentive but it is possible that they are a little too attentive... It’s sometimes nice to browse without being bombarded with questions about what I’m looking for. However, they are excellent at recommending products & they are always so friendly. Most of the time the staff member can take a hint if you just want to browse the wonders of a LUSH store but some sort of follow you around the shop or stare at you from across the room. I guess it’s a bit like having a personal shopper! Maybe this is how it feels to be famous?

S. R.

Had a brilliant day at our children's home. Lots to do and make . Kids loved it. Definitely recommend. Lush representative were amazing Lots of happy kids and staff .

D. H.

very happy to be greeted with lovely smelling gifts from my friend nicole and she has nothing better to say than she had a fantastic encounter with fraya and jess and how memorable their kindness was to her. made both of our days!! thankyou for being so competent and welcoming

R. W.

Very friendly staff. Especially Ed and Jess who helped us with all our shopping needs and more. Thanks so to the other friendly lass who I didnt get the name of. Really lovely experience. Rick and Kim

G. R.

Popped in this evening as it was my little girls birthday and she wanted to spend her birthday money. A lovely lady called Jess came over to her and was absolutely lovely with her. She took her time explaining everything to her and helping her choose. Jess went above and beyond and was so kind she made Katie's day. Thank you Jess from a very happy little girl.

M. P.

Hannah Mel Kyle and Danny were so lovely and helped my whole family and gave us plently of samples to try at home. Such a lovely store and enjoy visiting everytime

V. S.

Bex was absolutely amazing honestly I am always happy to come back, she took into account my psoriasis and found me some super lovely smelling products that helped my redness

S. C.

Came in for a browse yestarday and was going to buying two tins with some of the smaller hand moisturisers. Mentioned Bex that one set was a little something for my mum and told her about my mum's hands. She was so lovely and offered to go through some products with me. I ended up getting my mum the helping hands cream and she was ecstatic. She said "look at this, this is usually dry and callousy but feel it now!" Is was such a difference after one use. She's going to be coming into town for the first time in years just to visit the shop and look for more item. Many thanks xx

A. C.

Jules, nel, bex, dani, and Meg have been such a great help exploring my options, and helped me pick my new signature scent, karma! All so welcoming and such a chill environment 💕

J. G.

What a fantastic shop the staff are so friendly they talk to you as a human being it's wonderful to have a member of staff to talk to you and make you feel welcome and you can ask them anything about the products they sell I think all shop employees should take the route that lush fresh hands take in welcoming customers and talking to them two products are wonderful you won't go wrong here if it's your first time and you want to chill out in the bath this place is definitely for you ladies and gentlemen I will be back thank you ladies for making me feel welcome this afternoon and talking to me as a human being 😎👍🌟🌟🌟🌟🌟

T. M.

Totally amazing Lush Party for my 10 year old daughter! Jess and Julie are amazing and captured the hearts and imaginations of all the girls. They delivered everything promised and much more. The attention to detail and effort in planning was obvious and everyone had an amazing time. So much fun!!! Thanks so much ladies!

K. D.

Amazing party at lush this evening, Freya and Jess made sure lots of fun was had and amazing gift bags thank you 💖 xx

G. F.

We have been to Lush, Lincoln this evening for my daughters 10th Birthday party. I can highly recommend this service, the girls had a fab time making bath bombs and playing games. Our party hosts, Freya and Jess were absolutely amazing and without them the party wouldn’t have been as energetic and fun. They are both so lovely and are brilliant members of the Lush team. Thank you both and in my eyes you both deserve a cheeky bonus!

L. M.

Took my daughter in today after a visit to the dermatologist and the staff were very helpful. She is autistic and wouldn't normally like contact but enjoyed testing out the different products and I was surprised she allowed her hands to be massaged. Thank you for your patience you really cheered her up after a difficult day.

H. B.

I actually needed directions, not a product, but nevertheless the assistant was so helpful and kind I just had to go back in to get something. The same assistant was just as helpful with picking out a product. Wonderful people. Just go in and get a little something... why not.

L. S.

We recently held a charity event at Lush in Lincoln to help raise funds for our wildlife rehabilitation charity. The staff were really enthusiastic, engaging and welcoming and did an absolutely amazing job of getting the customers involved. While we were there we also noticed that the staff were incredibly helpful with customers, chatting to everyone who came in and people who walked by the shop. A really friendly, inviting atmosphere. We thoroughly enjoyed our day there and can't thank the team enough!

H. S.

Great service. Went in with my 10 year old for some bath goodies, spoke to the manager about some skin condition I've been having,she talk me through everything and gave me some samples to try and even recommend something for my little girl. It was lovely not to be pressured into buy things, so hopefully the products will help and I'll be back in.☺️

C. B.

Like always, going to lush has been an incredible experience. Ed helped me look at products for my skin and helped me try them on my skin, an amazing pamper on my free day. Just absolutely incredible, cannot recommend this lush enough!

J. H.

Maia was amazing! After never used the haircare products before she took her time to go through majority of them explaining what they do, how they work etc. She was so lovely and friendly and made my experience worthwile!🥰

E. E.

Popped in hoping to get some face and body spray and was amazed by the friendly and knowledgeable service by Freya! She went above and beyond explaining the products, and recommended her personal favorites and what worked well together. Super casual and funny person, an asset to her team, will definitely return again soon!

G. v.

I decided to leave you a review. First of all I will tell you that you should educate your salespeople about children / adults with Autism, it seems that they do not have the idea why a child or adult wears ears defender. In this review I talk about my little girl, who has Autism and wears these ears defender every day because she is hypersensitive to auditory stimuli .Last week we visited your store in Lincoln again, we were greeted by a nice sales woman who apparently didn't know she wasn't allowed to touch my child, especially to remove her ears defenders, my little girl is wearing a lanyard and with badge written in letters major neurological conditions she suffer(autism, gdd, adhd). Fortunately, my little girl was in a very good mood and happy that she is at your store and did not have a meltdown because a stranger took her ears defenders and touched her . That's why I suggest you explain these things to your employees as well, because it is possible that another child suffering from autism and wearing ears defenders will react completely differently (in the worst way) . In other words, the products are good and the price is sometimes exaggerated. The sellers make an impressive show in the store, which is to be appreciated, but, sometimes ,your sellers are suffocating shoppers, many of them would be able to go out on the high street and bring them to the store, probably "this suffocation" is part of their job . so, this time I will offer you just 4 starts.

A. C.

Vicky served me and helped me get everything I needed. Staff are so friendly and the products are amazing. Thanks so much guys <3

A. P.

Ok, so, went in today, to the Lincoln store, and met Jess that works there, she is absolutely brilliant, had a nice conversation with her! Very exciting and friendly girl! Will definitely be coming back just because she works here, honestly looks like she loves her job and I appreciate that she does and feels comfortable at the work place because it made me feel welcome! Thank You!

S.

Amazing,relaxing pamper consultation with Jules,Dani,bex,nel,Meg. Everything felt super personalised and the conversations were lovely. Very welcoming

C. A.

Bex was really helpful today in helping me find the right product for my skin.

E. Y.

Had a very lovely hand massage and great Halloween bath bombs

L. S.

Hello! Just a quick message to say a big thank you to Ed who works in your Lincoln UK store! He was amazing and really engaged with my 3 year old girl when we visited your store today! He let her melt a bath bomb in a bowl of water, make a bath bomb of her own, sprayed her with some spray mist and some sleepy powder! She absolutely love all of this! Ed also helped us pick out and talk us though various bath bombs and bubble soap bars, he was most helpful! Ed and his experience has honestly made my girls day, and ours! What a great way to enjoy our Bank holiday, so thank you so much! Please make sure this feedback is passed on to Ed and the correct people who need to know he's an asset to the store! Many thanks Lucy x

T. C.

Served by a lovely lady called Bex, full of knowledge and really helpful, couldn’t rate her higher!

T. C.

Danny, Mel, hannah, Kyle great help in all the different things, really impressed, definitely will be back after, i have tried the samples x

L. I.

Was helped by Dani today who was very friendly and gave me some great advice on products for my curly hair

A. C.

Bex was awesome, listened to our skin problems and advised us on the best stuff, very happy!

B. R.

Lovely place and very relaxing wanted to say thanks for the help and advice ed was a huge help with the skin care and a very lovely person to meet

G. P.

Such amazing service!! Maria was so helpful, and gave some really suggestions about which products to use. Would seriously recommend this place. Great atmosphere! Great staff!

D.

Freya helped me and my friends thoroughly throughout our shopping experience helping us with everything we needed and answering our questions which lead to our purchases. Was a delight shopping there staff was friendly and helpful, couldn't thank Freya enough for the help.

l. s.

Freya is absolutely wonderful!!! Really knows her stuff and is so lovely x

E. R.

Went into lush this afternoon, was greeted with a smile from Julie, she was so helpful as my daughter suffers from sensitive skin. She pointed me in the right direction for all the best bits for my daughter to be able to use! Thank you Julie she’ll be very happy at xmas x

N. V.

Jess was fantastic, very warm in welcoming me to the store, very helpful, quick knowing exactly what I was looking for. Thank you!

C. T.

We walked in and we were greeted right away. Ed was absolutely amazing, he gave my sister a proper pamper and was extremely friendly explaining everything to ensure she bought the best products suited to her. He sat and spoke to us showing us the scrubs and skincare range for ages. It was a really lovely experience❤️❤️❤️

C. O.

Me and my girlfriend have started taking regular trips to treat ourselves to some lovely bath bombs! Used to go every now and then, but visits have gotten more regular. This is because, although the products are always consistently great, the staff are definitely the crux of the experience. Always so welcoming, informative and friendly. My girlfriend is pregnant, and the person who was advising us helped to find the perfect product to help with the pain, and it's worked a treat. They're always happy to give out small samples as a tester, which is amazing business practise!

R. D.

Ed was amazing today. Makes me want to visit the store daily. An asset to the Lincoln store 😊

C. N.

Amazing to be able to get back into the shop. Took my eldest daughter and my dog yesterday into Lincoln store. So lovely that you are dog friendly! Great new products too. Cannot wait to bring my disabled daughter in for that sensory experience as she loves Lush. Keep doing what you do. Thank you.

K. W.

Dani was AMAZING & helpful. My daughter will be very happy with her birthday presents 💗

E. C. O.

Dani was really helpful today in store. She helped me choose exactly what I needed xx

H. P.

Vicky was so helpful, gave free samples abs was all round lovely! Thank you :D

T. M. S.

Jess was lovely to me and my mum and my son and made us feel welcome and was so helpfull

J. H.

Went in to have a look and was shown all the new products by Kyle who was super helpful and friendly!!

a. b.

Went into lincoln store today and met Jess who was amazing 👏 So friendly and helpful, full of enthusiasm and knowledgeable about all the products. What an absolute pleasure to have an assistant so lovely. Would give more stars if I could. X

N. R.

Jess was incredibly helpful and gave me some brilliant advice on many products. Thank you!!

N. D.

My daughter had her party here the weekend just gone. Communication was brill for the lead up to the party, they was so welcoming when we got there. The kids were kept entertained the whole 1 and half hours and had the best time. The parents messaged me after to say how much fun their child had, they also went home with so many goodies! I would 100% recommend!

J. P.

Was served by Bex this afternoon and was most impressed with her courteous assistance - very helpful with good advice without being pushy! Thank you 👍

R.

Came in today after some skincare help and was served by Jess who gave me loads of useful advice and recommended some great products. Such a lovely employee, thanks so much 🥰

G. H.

July was amazing at helping me understand how the bubble bars worked and what each bubble bar did.

A. B.

Mel and Kyle are fantastic. Brilliant advice and service. Doing Lincoln Lush proud.

M. F.

Took my little girl to lust today for her first ever time. The staff were amazing and fell over themselves to make it magical for her She came home with a comforter bomb and rainbow playdoh.. she absolutely loved the whole experience and will definitely be a regular visitor

B. S.

Lovely visit to Lush today. I went with my friend looking for a gift for my niece. Vicky helped me find the right gift for her. She was very helpful.

R. F.

Ed was super helpful today in the Lincoln branch always good to see happy helpful people with a good sense of humour

C. K.

Hannah was extremely helpful Along with the rest of the staff

Z. C.

Amazing staff, great recommendations and always smiling. Love the body sprays honey I shrunk the kids is my new fave and definitely going back in for some sympathy for the skin after one of the team let me take a sample home!

M. f.

Thanks very much to Kyle and Jess for lovely help and informative visit. We'll be back for more 🥰

B.

Visited Lush, Lincoln earlier today. Staff really helpful and friendly. Thank you to Jess for going the extra mile. Jess had excellent product knowledge and supported me to make the best decision in choosing a product which suited me. Would highly recommend and will definitely be returning!

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