Reviews of AiroLuggage - Luggage Delivery Company. (Courier Service) in London (London).

AiroLuggage - Luggage Delivery Company

14 Reviews

13 Comments

Courier service

Shipping service

160 City Rd, London EC1V 2NX, United Kingdom

Description

Information of AiroLuggage - Luggage Delivery Company, Courier service in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of AiroLuggage - Luggage Delivery Company

Reviews of AiroLuggage - Luggage Delivery Company

C. S.

I`ve booked the transportation of 10 boxes with personal items from Romania to the UK and the AiroLuggage agent was very helpful with all the paperwork that I had to complete. They always answered my questions on emails, chat and phone. They reassured me that my packages will arrive unharmed and they did. The whole booking process was easy. The door to door service was perfect. The packages arrived really fast. I definitely recommend them.

T. P.

Excellent service , our cases are waiting for us at our hotel. Friendly service. Edited my review as used them again. Only this time on the return journey there were issues between themselves and DHL [the company they use]. The cases were held up due to a customs issue. Even though we had given them everything they asked for. I guess they just didn't take responsibility on this return journey. Yes, they will say they had some cross and sarcastic emails from myself.... but I didn't shout down the phone even though I was really fed up. We won't use them again because we simply had no apology for what had happened. One return journey and the outbound journey were excellent to be fair to them. So still some stars.

E. S.

The quality of service and the quickness in receiving the shipped luggage (from 4,500 miles distance) was amazing! Everything arrived safely and I was shocked how quick it arrived. The tracking is excellent and the communication/customer service was brilliant too. I would 100% recommend!

G. T.

I booked in a last minute delivery on a Wednesday from Australia to the United Kingdom under the Classic delivery which takes 2-5 business days. John was very helpful in the booking process as I was getting my luggage sent to me and I didn't have my luggage with me to complete the full process myself. He made sure I had all the necessary documentation to print within an hour of my booking with full instructions so I could get my brother to attach it to my luggage for pick up on next day (Thursday morning). Pick up was on time during the timeframe selected. I was provided with a tracking link so I could keep track of my luggage. Surprisingly the link advised that I would receive my luggage early on Tuesday. On Tuesday however I noticed that there was a delay in transit so I followed up with John and he made sure to check what was going on. He kept me updated on the progress of my luggage. There were a few delays based on a Tuesday delivery and a bit of confusing messages on the tracking details link however it was not at the fault of Airoluggage unfortunately my luggage had missed some connections and got delayed with a public holiday in one of the countries it travelled through. Eventually my luggage arrived in London the following Friday, which was actually not delayed based on the option of delivery I had selected in the first place. Best of all my suitcase was actually well in tact and all my belongings had made it safely. I would highly recommend Airoluggage of anyone looking to send their luggage internationally or even domestically in the UK. The service provided is personal and helpful and the pricing for the service is very competitive. I had a 28kg piece of luggage sent and I did a fair bit of research and couldn't find any other service that provided as a good of a price than Airoluggage. I would definitely use their services again.

T.

I had one bag sent Belgium to the UK: no damage, all fine...good communication, multilingual woman phoned me to check all pick up details were correct and then the driver arrived promptly wearing mask and keeping a distance (as per corona rules)...no problems and will use this service again soon!

J. Y.

Very good service. Door to door service, they collect and deliver anywhere in the world within 24 hours. Super reliable, super efficient and super professional. Would highly recommend.

A. n.

Ciao to everyone, I know I'm in London but, 20 minute a go the driver pickup my tow boxes from my house, the driver give me a good help for pickup the packages and help me with the lables.. until here everything was normal but, what was anormal is:" I book the delivery like 50 minutes a go", when the driver was at home my friend was closed the last one... excellent and fast service, I will let you know when a receive both of them in Italy

R. F.

Great service, no fuss. My skis arrived in France on time and were delivered back as arranged. Can recommend !

M. V.

Very good professional company to use would use them again and will be recommending to friends and family

c. s.

Very happy with AiroLuggage after my second time using the service! :)

M. B.

Very good andneffective service by mr. john

R. D.

A. A.

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