Reviews of Penylan Dental Practice. (Dentist) in Cardiff (South Glamorgan).

Penylan Dental Practice

139 Reviews

130 Comments

Dentist

Dental clinic

86 Pen-Y-Lan Rd, Cardiff CF23 5HX, United Kingdom

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Description Map Open Hours Reviews Contact Photos

Description

Information of Penylan Dental Practice, Dentist in Cardiff (South Glamorgan)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Penylan Dental Practice

Sunday

Closed

Monday

8:30AM–12:30PM, 1:30–5:30PM

Tuesday

8AM–12:30PM, 1:30–5PM

Wednesday

8AM–12:30PM, 1:30–6PM

Thursday

9AM–12:30PM, 1:30–5:30PM

Friday

8AM–12:30PM, 1:30–5PM

Saturday

Closed

Reviews of Penylan Dental Practice

R. H.

A very professional practice where everyone makes you feel welcome and at home. Excellent care and attention to detail; and all with a smile in spite of any problems such as patients like me who want to cough at awkward moments! How often do you look forward to going to your dentist?

S. G.

Been with the practice for many years and always had high quality treatment in a friendly, professional manner from all members of staff. Had a crown done today and it fitted perfectly first time with an exact colour match. Very pleased. No matter what I need done it is always thoroughly explained and never a drama :)

N. E.

In my experience Penylan Dental Practice is fabulous. All the Staff are very friendly and helpful. Any treatment I have received has been explained to me beforehand, in a positive and caring manner. I would recommend this practice to anyone looking for dental treatment.

G. M.

Excellent dental practice, staff have a friendly and confident manner that puts you at ease. During a recent extraction after some tooth pain, Steve was happy to explain the procedure and talk through the options in a way that made me feel confident in both the decision to have the tooth extracted and the physical process of the procedure. It was also confidence inspiring to note the rigorous safety measures being implemented to keep staff and patients safe during the current pandemic situation. Highly recommended.

S. B.

I’ve attended this dentist for the past 20+ years and I always find the staff to be extremely polite and helpful. I particularly like the online booking system, with emails and texts to keep me up to date with my appointments. Stephen, my dentist is fantastic, he explains anything he carries out and it is done with utmost precision and accuracy. He is also very friendly and personable. I also attend the hygienist who is again very friendly and proficient. She explains what she is going, is gentle but efficient in her work. I couldn’t recommend the practice highly enough.

R. W.

Great dental practice. Helpful, caring, friendly staff who work to an extremely high standard. The building itself is exceptionally clean and well presented with outstanding diligence paid to current Covid working methods. Highly recommended.

L. A.

After being terrified about going to the dentist I am so happy I found this surgery. Absolutely brilliant... I was so nervous but the staff have all been fantastic. I never thought I would feel at ease and am so glad Stephen and co. were/are there to help. Who would have thought that not only am I comfortable to attend again I'm even encouraging other people to go with a truly positive attitude. Thank you all so much.

J. H.

Andrew John This is simply put the best dentist that I have ever been to. Naomi, the dentist who examined me, is extremely knowledgeable and patient and explained many things in a lucid yet succinct way. She gave me the most thorough examination that I have ever had and I will keep using this practice from now on. I cannot recommend it highly enough , it is simply amazing

T. J.

Had a really fantastic experience when I needed an emergency extraction, was contacted within 24 hours and had an appointment booked by the next morning for the following afternoon, Stephen walked me through each step of the procedure and ensured was comfortable and I felt minimal discomfort.

S. E.

The receptionists are always incredibly polite and lovely. I'm a nervous patient, and so it takes me a little courage to even get through the door. Naomi is fantastic! She puts my mind at ease, provides not only the best but professional advice but is ready to find a solution to any problem. All dentists here are super friendly, and so ready to help you.

K. H.

This Dentist practice is superb. After a decade of being too afraid to visit the dentist due to a horrid experience as a child, 9 years ago I found Steve’s practice on recommendation of a friend and I have never looked back. Steve and his team are great. I have two young boys that actually enjoy visiting the dentist because Steve makes their appointment fun and he puts a positive spin on their visit. As for me, Steve works with me and my fear of dentistry and all things connected with it, by always reassuring me and never making me feel like I can’t ask any question that concerns me. Dare I say it, but I now actually quite enjoy going to the dentist myself. Highly recommend if you want a practice and a dentist that care.

S. B.

This has been my dental practice for as long as I have had my teeth! Stephen is a very welcoming practitioner, with adults as well as children (and dentist-averse fathers). He gives honest opinions, outlines all options available and I am always happy with the results. The efficient hygienists are always thorough and the waiting times are minimal. The whole picture means that going to the dentist is on the whole, quite pleasant!

J. D.

Following my move to Cardiff, Stephen was recommended to me as my new dentist. Not being a lover of dentists I was nervous and wasn't looking forward to my first visit. However, there was no need for me to have been at all anxious. From the moment I walked into the surgery I was made to feel welcome and at ease by all of the staff. Stephen has always been utterly professional in his approach and in the treatment he has administered. He immediately made me feel at ease and has always given me great advice on dental care. I highly recommend Stephen and his great team.

C. C.

I registered as a new patient with Steve today and could not fault the service I received. Steve is very personable and makes you feel at ease unlike many dentists I've experienced. He's also incredibly knowledgable and I already know I can trust him with my teeth! The rest of the team are also lovely so overall an incredibly positive experience. Highly recommended and many thanks to Steve and team.

M. W.

On the second day of Lockdown 1 I lost part of a filing. I phoned my Dentist at Penylan Dental Practice (Mrs N Jones) who called me back within the hour and, looking at my file whilst talking to me, reassured me that it was only a small part of the filing that had come loose. As this was not urgent I was classed as Yellow. Once Lockdown 1 ended, my Dentist phoned me and arranged to see two days later when the filing was sorted out. The whole experience showed me how caring and supportive the Dental Practice is and how my Dentist actually listened to me and then did what she had said she would. In a difficult situation the care, concern and professionalism of the Penylan Dental Practice shone through. Cannot speak highly enough of the Staff!

C. O.

I had the best dental service experience of my life today. It was a touch of professionalism and, best customer relationship from the reception to the main service, which was a first class compare to few dental practices I have been. Keep up the good work!

C. L.

Best dental practice I've ever been to! After seeing the NHS practice for a trauma to my front tooth, I was then put on a waiting list of 6 months to complete root canal! Was recommended Penylan practice and Naomi by a friend and went straight to the desk. The ladies were very professional and acommodating. They got me an appointment to see Naomi 3 days later and root canal booked in for 3 weeks after. Had my root canal done yesterday and Naomi and her team made me feel so relaxed and in the best pair of hands you can hope for! Thanks for putting up with a nervous patient and for fixing me up!

V. S.

Naomi is a superb dentist with a cheerful and friendly personality. Her treatment is gentle but expert, considerate and careful. She is extremely thorough and lucid in her diagnoses, answering all my questions in an unhurried manner. I would recommend her and all the staff in Penylan Dental Practice to anyone without any hesitation.

A. P.

Stephen and the team at Penylan Dental Practice have been treating my family and I for a number of years and I cannot recommend them highly enough. I am particularly impressed with the excellent care that they have given to my children when they have had dental emergencies.

R. S.

This is a great dental practice, really welcoming and professional. Stephen is so kind and funny with my children and they really enjoy coming. In my experience he is as gentle as possible when treating his patients. I would recommend the practice for sure.

A. H. D.

A very welcoming Practice, all the staff are friendly and caring. Treatment is done with sensitivity followed by advise and explanations making it easy to continue good dental care at home. Steve is also an authority on Welsh sport however I never seem to get the chance to reply due to my mouth being otherwise engaged.!! Seriously though ... HIGHLY RECOMMENDED

N. C.

The best dentist around. Having had toothache Steve came in at 7.30am to help rectify my issue in his already busy week. The receptionist and whole team are wonderful. Without a doubt the best dentist around. ❤

N. J.

Following our move back to Cardiff, Stephen was recommended to us as our new family dentist. He is always fantastic with the children (who now love visiting the dentist!) and very thorough with us all. It is a very friendly practice, which I would highly recommend.

r. c.

had an infection in my gum which my dentist gave me 4 lots of anti biotics over 3 months without treating the cause was due to have a root canal but the dentist decided to cancel my appointment and go on holiday expecting me to wait another month without treatment. but rang up penylan dental practice and was seen 3 days later and had my tooth removed since then had another filling and due to have my teeth cleaned on friday this is all in less than a month. the staff are very professional, kind and caring I would give 10 stars if I could highly recommend them and already have recommend them to friends at work.

L. H.

So glad I transferred to this Dental practice! Always receive excellent service from everyone. I also transferred the children and they love chatting to Steve and groaning at his jokes, they actually forget they're having a check up or treatment as they feel so at ease. Jacqui the hygenist is fantastic and Sheila the receptionist is amazing! Thank you!

G. B.

My family have been treated by Pen-Y -Lan-Dental Practice for many years. Naomi has kept the high standards of her predecessors and her staff are always welcoming and friendly. Although few people could honestly say they look forward to their visit, everyone is caring and make the visit as easy as possible.

N. G.

Wonderful staff and great dentistry! Always wanting to help their patients even through Covid! Well done guys x

A. M.

Naomi is the best dentist we have had! Great with the children who actually look forward to their visit. Always friendly and happy to explain procedures and latest products/ techniques. Couldn't recommend more!

N. R.

As a retired Healthcare Professional myself I believe I know a good Dental Practice when I find one. Penylan Dental Practice is one such place and I have been a patient of theirs for many years. Mrs Naomi Jones and her staff are all first class practitioners in preventative dentistry and full range of treatments. They put their patients first at all times and look after them with great care. I have just undergone root canal treatment and experienced no pain throughout this lengthy procedure. Thank You, most sincerely for your care and attention.

J. B.

Excellent Dental Practice. Steve and his team are professional and always do a great job. I've been with them for years and I would highly recommend Penylan Dental Practice if you are a looking for a high quality dental service.

P. M.

I have attended the Penylan Dental Practice for many years and cannot remember an instance when the staff were not courteous, friendly and efficient. I am always made to feel welcome and the care and attention is outstanding. I would have no hesitation in recommending Stephen and his professional team.

D. W.

Very thorough and informative initial appointment as a new patient. Really clear explanation given by Stephen in response to all my queries, and great cleaning advice given going forward and treatment plan, both usefully emailed to me. Friendly reception staff too. Pleased to recommend !

R. C.

I hadn't been to the dentist for several years, and as such was a little nervous about visiting. I was soon put at ease by Naomi and the relaxed and professional team who provided me with plenty of information and helpful suggestions. Thankfully I won't need to be back for a while, but will be happy to do so when the time comes around!

N. B.

I have never had a bad experience with this service. All staff; receptionists, hygienists, my dentist Naomi and the dental assistants are friendly, helpful, empathetic and non-judgemental. I never fear coming to the dentist because I know I will always have a pleasant experience, even if I am booked in for a horrible procedure. I can't recommend this dental practice enough.

J. C.

The service from the reception to the dentist chair is welcoming, friendly and professional. Whilst being distracted by Stephen’s amusing banter and fascinating facts, I have every confidence that the dental treatment my family and I receive will be of the highest quality and tailored to our individual needs. Highly recommended,

M. M.

Stephen has been trusted with all of our family's dental care over many years. Super professional,super efficient,he nevertheless always takes the time to explain his work and put you at ease. He is supported by a helpful, friendly and accommodating team who together provide a much valued and much appreciated local service.

Friendly, professional, thorough and up to date. I always find the dentist and hygienist very approachable and happy to discuss or explain if I have any questions. The location of the surgery close to Roath park means that it's easy to get to and parking is free. I would highly recommend the practice to anyone.

L. M.

Fantastic experience - Steve was really friendly and gave me some excellent advice regarding preventive treatment after I had a check up. I was pretty anxious about going to the dentist and I was made to feel completely at ease immediately - would highly recommend.

M. M.

Fantastic service from, pleasant, helpful staff. Stephen (the dentist whom I saw) was lovely. He explained everything that he was doing while keeping dentist-related fears at bay. Probably the best experience I've had at the dentist, ever.

c. w.

Very good dental care, friendly staff and good communication. Stephen has a very good "chair-side" manner which helps to distract from the examination /work. Preventive advice has also been good and there is no sense of over-intervention. Very happy to remain a patient.

A. N.

The practice is clean and comfortable. The team is lovely and go above and beyond to make sure the best treatment is carried out. Great communication through out the treatment both regarding procedures and costs. Would definitely recommend.

P. E.

Can only praise the staff and Steve the dentist at Penylan Dental Practice. Never had any problems in booking an appointment, and the advice and expertise is second to none. Would definately recommend the surgery to family and friends.

N. N.

AMAZING EXPERIENCE & SO THOROUGH! From initial contact to leaving, all the staff were SO FRIENDLY - from front desk Sheila & Laura - to dental nurse Becky & the SUPERB hygienist Ceri! I cannot praise this practice enough - thank you PDP!

S. S.

The dental care provided at Penylan Dental Practice by Dr Steve Clarke is top notch. From fillings to check ups, he goes above and beyond to make sure his work ensures patient happiness. The staff are helpful and accommodating, making it easy to find a time that suits each patient as well.

L. H.

A very friendly and professional dental practice. I have had several treatments from Naomi recently. I have been treated gently and everything has been done in a sensitive and professional manner. Very happy to be a patient here.

R. S.

The evening before I was due to jet off on my honeymoon my veneer came out. An emergency call out outside of working hours Stephen was very friendly and more than happy to resolve the issue. He literally put the smile back on my face, and my wife's. Very friendly, high quality and professional service. Highly recommend!

J. L.

I have been a patient at this practice for 49 years, previously with Mr Roberts and since he went to another practice I have been mothered by Steve and his excellent staff. In all that time I have not had any reason to complain, so keep up the good work and I hope the practice around for a good few years yet. Mr Jeffrey Lynn.

R. N.

We had cause to visit the Pen-y-lan Dental Practice today as a dental emergency for my wife on a Saturday whilst we were on holiday from Cambridgeshire. I can honestly say that if we lived somewhere near Cardiff we would be changing dentists. Throughout this emergency appointment we never felt rushed at all and Stephen took the time to explain everything to both my wife and me as to what he was planning to do and why. I cannot speak highly enough of the treatment my wife received, especially as an emergency on a Saturday. Thank you very much Stephen, you were brilliant.

t. r.

I left Cardiff 10 years ago and now living in London, however I come back every 6 months to see Steve and Jackie, my dentist and hygienist. I will not leave them for the gold, they are both friendly and professional, it is always a pleasure to come and visit. Thank you Steve and Jackie for being so brilliant, long gone has my childhood's scares of dentists. I have met Roxy today who is as great as The rest of team, including the front desk team. Thank you all again and will see you in 6 months. (^_^)

E. P.

As a growing family we have been coming here for 9 years. From bumps, to babies, to full sets of teeth. We always come out smiling, with the kids wearing their stickers like badges of honour : ) A great friendly service from Naomi and the team that I'd happily recommend.

S. A.

Dr Steve Clarke's is brilliant, always bring smile on his patient's faces. My daughter is always happy to see her dentist, always look forward to see her dentist. I Would highly recommend this surgery 🖒

S. R.

Naomi and her team provide excellent dental care. She is personable, reliable and I would never use another dentist. Naomi is expertly skilled and knowledgable in her field. Thanks for all your help.

S. F.

Me and my family visit Penylan dental practice and couldn't recommend it enough. Stephen turned a reluctant dentist visitor into someone who regularly attends appointments. My children actually enjoy their visits too!

S. P.

Steve is an incredibly friendly and hilarious dentist! He always makes you feel so at ease and is always having a laugh and a joke which makes you feel much more comfortable. Couldn't recommend the surgery more!

A. B.

This is an excellent, professional and friendly Practice. Stephen takes great care of our teeth and my children always look forward to our visits. Highly recommended.

A. E.

This is a lovely, warm and friendly practice. Our care over the years since we arrived in Cardiff has been thoroughly professional. We have recommended it to many friends and family already.

S. S.

An excellent dental practice in every respect. Highly professional, very friendly and accommodating at short notice. Even our children look forward to their visits.

S. R.

Excellent service. Naomi is a fantastic dental surgeon who takes time and care with her patients. Wouldn’t go anywhere else. Great reception staff as well. Thanks all.

N. J.

Very professional, personable and efficient dental practice. Always welcoming and as gentle as possible. Is particularly adept at handling dental cowards.

N. T.

I have been coming to this practice for many years and the current staff always maintain the high standards set by their predecessors. Always welcoming and provide a range of efficient and expert dental services.

X. X.

Excellent family dentist. Completely transformed my daughter's phobia of dentists and injections/filings. Couldn't be more pleased. Great service too.

R. D.

I have always been well satisfied with the treatment given and the kind and caring attention given by M iss Jones and her predecessor. I have been with the practice for over a decade and have no hesitation in recommending it for excellent dental care.

R. K.

I have been attending Penylan Dental Practice for almost 12 years. The staff are efficient and friendly and Steve is an excellent dentist. I highly recommend the practice.

G. N.

Very professional, well organised, comfortable - all felt very safe! Two fillings with drilling required. Very glad for the help. Thank you.

N. A.

I am a challenging patient with a long medical history. Naomi and all the staff always put me at ease and are accomodating and friendly. Highly recommend!

T. W.

Friendly, professional staff. Comfortable surroundings. Steve Clarke is an excellent dentist who always puts you at ease.

S. H.

Steve always goes the extra mile to make things work for our family, which is brilliant as our daughter is a wheelchair-user. Both of our children look forward to visits to the dentist!

m. b.

Great and friendly service! Mr Clark brilliant dentist, looks after our whole family. Highly recommend this practice to everyone!

E. G.

Exceptional service from Steve and his fantastic team at Penylan Dental Practice every time - helpful, friendly and professional. Can’t recommend highly enough :)

J. M.

For me (aged 60+) it is the best dental surgery I ever had, and I have moved a few times from different counties, its not just the friendly staff, but the work and advice they give.

D. W.

Really good dentist to go to, a lot better than previous dentists I've been to. Very welcoming and pleasant atmosphere and everyone is really friendly!

D. J.

I wouldn't normally recommend a trip to the Dentist, but Penylan Dental Practice offers a great, friendly service that we have used as a family for many years. Highly recommended.

M. T.

Steve is an amazing dentist. Takes care over your teeth and can be trusted not to needlessly add fillings or remove teeth!

A. J.

The staff here are very friendly and the service is worth the cost. Definitely the best dental practice I've been to and I would recommend this place to others.

S. W.

I have been registered in this practice since 1971: I now travel 20 miles for appointments rather than register with another (nearer) practice! I cannot speak highly enough of the professional care I continue to receive at Penylan Dental Practice.

G. P.

Been to this dentist all my life - has never once let me down, not even during my sweet eating phase when I was little :D Have this place, especially Dr Clark, to thank for my pearly whites :P

M. W.

Great dentist - can't fault the filling I got recently. Staff are all friendly and appointments are on time.

L. P.

Excellent dental practice in all aspects. Friendly and efficient in pleasant environment. I recommend this practice in all ways.

S. O.

Excellent practice and lovely Dr. My child hates dentists but here he was more cooperative and enjoyed the time with the Dr. Thanks

D. S.

Very good dental care. Love my dentist, Steve! Very professional team, and location is great for me.

I. M.

Very welcoming and highly experienced staff. Steve explained everything to me, patiently and in great details. Recommend the practice!

D. B.

Excellent all round dental care. I have been a patient for many years and have recommend the surgery to friends and family.

S. G.

Friendly and professional staff who always make you feel at ease and comfortable with the treatment you are going to have. Would definitely recommend the surgery.

T. A.

Fantastic experience, don’t say that often after a trip to dentists. Friendly staff and great service. Thank you.

C. W.

Excellent quality work, and very friendly and professional staff. They always take time to explain what the issues are and what are the options for addressing them.

R. C.

Been coming here for many years and wouldn't want to go anywhere else, even though I've since moved to the other side of town. The staff are always friendly and professional and come through on the occasions I've really needed them.

J. B.

Naomi easy to talk to,and a very efficient clinically sound dentist, hygienist and all the other staff also make it a pleasure to visit

j. c. F.

Great dental surgery - been treating our family for years and always professional and friendly. Keep up the Spanish Steve!!

J. R.

I've been attending for a number of years and received great dental care from the friendly staff.

P. E.

Outstanding dental care within a cheerful, friendly and efficient organisation. Highly recommended.

E. B.

Have been a patient here for many years, would highly recommend to friends and family! Friendly and professional staff who always give great service.

P. D.

I have been a patient here for many years. Stephen and his team are excellent, and the care is outstanding.

S. B.

Efficient, professional and friendly service who always manage to put a smile on my face - even when it needs fixing!! Can't recommend them highly enough.

C. T.

Always thorough and efficient yet friendly and accommodating. Convenient location for car parking or public transport and close to shops, leisure facilities, cafes, library etc..

J. E.

Friendly dentist who puts you at easy, give good advise and they make sure that you're happy with what they have planned before proceeding

E. R.

Very good dental care. Lovely friendly staff. Would definately recommend.

W. W.

The highest quality service from friendly and professional staff. Would recommend the practice to anyone and everyone!

T. D.

Great dental care and very friendly staff. I've been coming here for years.

E. B.

Very high standard of treatment and prevention care and Steve is ace at matching crowns!

j. j.

Very good advice on - cars / rugby & fitness as well as being a great dental practice !!

J. C.

Frendly practice and verry careing.Naomi has always treated me with great care and understanding.

L. C.

Friendly, efficient Dental Practice that I have been a patient at for many years.

G. E.

Steve and his team provide a professional and friendly experience, which makes you feel at ease.

D. K.

Top quality standard of work carried out, with friendly and relaxed service too. Highly recommended

J. L.

Not 100% about going to the dentist but Naomi et al make it a good experience!

K. A.

Finally, a dentist that knows what they're doing. My molar is back in action with a nice gold cap over it. Chomp chomp.

A. C.

Excellent dental care: great advice, demeanour, efficiency and environment.

M. D.

Professional, friendly and always willing to go the extra mile to provide the best possible care!

C. B.

Friendly highly professional practice. Quality service. Would not hesitate to recommend

A. M.

A fabulous practice. My thanks to all the team for a caring and professional service.

A. C.

Excellent dental care: great advice, demeanour, efficiency and environment.

E. B.

Very high standard of treatment and prevention care and Steve is ace at matching crowns!

T. D.

Great dental care and very friendly staff. I've been coming here for years.

L. C.

Friendly, efficient Dental Practice that I have been a patient at for many years.

J. M.

For me (aged 60+) it is the best dental surgery I ever had, and I have moved a few times from different counties, its not just the friendly staff, but the work and advice they give.