Reviews of United Dental Care. (Dentist) in Glasgow (Glasgow).

United Dental Care

351 Reviews

226 Comments

Dentist

Dental clinic

522 Kilmarnock Rd, Glasgow G43 2BL, United Kingdom

Description

Information of United Dental Care, Dentist in Glasgow (Glasgow)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of United Dental Care

Popular times

Sunday

Monday

Tuesday

Wednesday

Thursday

Reviews of United Dental Care

C. L.

I had my appointment with Stuart. Very caring and professional. I had root canal treatment, then the rebuilding of the tooth . I was anxious/nervous, But who wouldn't be , But relaxed and calmed myself ,!! The more time that the treatment went on . !!!! A great team they have at the practise. All very professional. Caring and very understanding and patient .

S. G.

Always very pleasant experience at this dental surgery. Ross is always very pleasant and thorough would definitely recommend if you are looking for a dentist.

A. D.

Very good dental practice. Staff helpful, reminder texts or phone call received and I've never been kept waiting for my appointment

F. G.

Prompt appointment. Felt very Covid secure. Dental work required was explained clearly and dealt with painlessly. Would highly recommend.

m. j.

Good service and friendly staff. Never had a bad experience. Doing a great job considering the current restrictions due to the pandemic.

P. O.

Excellent staff and very professional service. Recently had root treatment and felt very much at ease and results were superb. Very happy with the treatment I had with Mr Rankin T Obrien

H. M.

Excellent care by experienced and skilful Dentist. Appointment on time. Adminstration very efficient and friendly staff to welcome people at the Reception Desk. Thank you.

K. L.

Good service. Stuart my dentist is always very professional and explains options. Would highly recommend.

R. F.

Helpful, efficient, friendly.

C. D.

New dentist was not only enthusiastic and welcoming, he was a consummate professional and I felt assured, the excellent service I have always received from this practice, will continue.

R. F.

Very impressed! Appointments on time. Friendly and helpful reception. Examination and procedure undertaken with great care and consideration for the patient.

M. “. I.

My first visit as a new patient during the week . The staff are all friendly and efficient . My dentist Andrew was lovely, friendly, but through and professional. So glad I moved.

D. B.

Great service at this practice from the receptionists to the dentist Ross. Definitely recommended!

D. K.

Friendly, caring and professional

M. C.

A Pleasant and reassuring visit. Smiles all around. Girls on desk very friendly and helpful, dentist calm and expert. looking forward to next visit.

A. D.

Great Dentist and Hygienist, all staff are friendly and helpful. All safety precautions are in place, very confident with their procedures.

h. s.

just had my six month smile finished by michael tang on saturday and i am so pleased with the results!! would recommend this practice to my friends and family!

W. C.

Always fantastic service from Dentist Able & the Hygienist. Also the practice is clean, modern etc etc. Well done United Dental Care!

I. F.

I had a check-up recently and apart from a slight I.T. hiccup it went smoothly. From the receptionist to the dental surgeon everything was explained and any queries fully answered.

M. W.

Nice friendly reception staff. Very happy with my dentist made me feel at ease. Thanks

L. D.

Very professional, very organised and they really put you at ease as I have always been nervous of going to the dentist.

M. E.

I am so nervous about going to the Dentist but staff are so lovely I can’t thank them enough for putting me at ease. After I visit I wonder why I was so nervous.

A. M.

I have been a patient of Stuart Rankin for quite sometime now and I can honestly say that he is BY FAR the best Dentist I have ever had He is extremely nice and very pleasant and makes going to the Dentist a pleasure He is extremely professional and has his job down to a fine art My experiences with Stuart Rankin have always been A++++++++++ and would never consider going to any other Dental Surgeon as for me Stuart really is SIMPLY THE BEST 👍👍👍

R. M.

Great dentist, my whole family goes here and we can't recommend them highly enough!

D. K.

Was always petrified of the dentist until I realised I was actually going to a butcher, then was told to go to UDC. Couldn’t be anymore friendly and helpful from all staff, highly recommend!!

P. W.

Excellent service and especally explanation of procedure for implant surgery. Painless injection for extraction. All in all very good.

S. R.

Highly professional root canal work from Ross. United Dental Care are highly recommended for all dental works!

D. C.

Wouldn’t go anywhere else. All the staff are all amazing and are very attentive. Especially with nervous patients

i. n.

Felt safe when I visited and Ross was great at dealing with my concerns and gave good advice.

L. T.

My dental experience was safe and pain-free throughout

J. B.

Everything was just right. I felt completely safe. All procedures were fully explained with a number of options.

C. M.

Very friendly staff. Appointments always on time. Very good at sending reminders of appointments.

L. F.

A friendly feeling as you enter the practice. You feel you are getting first class service. So glad I joined.

M. W.

I was recommended to come here by a neighbour and it has the best experience I have had from a dentist ever! The staff are so friendly and kind and the place has a welcoming atmosphere. I went to the hygienist to get a scale & polish and she was so lovely, bubbly, professional & patient. I am absolutely over the moon with my results! Definitely be back and will also be registering here asap. Thank you!

J. H.

My Dentist at united Dental Care 522 Kilmarnock Rd, Glasgow, I am completed satisfied with treatment and reception people are very helpful.

A. W.

First class service. Felt very safe and work was done to the highest standard.

J. G.

Ross is a great dentist and always on time and remembers a little about your background so nice to chat to!

L. M.

Had to wait 30 mins past appointment time but apart from that service was efficient and treatment went well.

S. M.

just a check up, but comfortable waiting room, and dentist has good manner about him. Hygenist also is good.

A. R.

Staff very friendly and well organised. Nice clean open reception area. Dentist and hygienist excellent

B. T.

In all the years I have had teeth United Dental Care looked after them better than anyone.

L. M.

Clean and modern practice. As a "nervous" patient I find the dental care sympathetic with excellent treatment.

m. m.

Fantastic Dentist, would highly recommend Ross, very reassuring and hasha fantastic manner with my children.

J. S.

Dental Hygienist and Dentist absolutely brilliant. Would highly recommend.

K. M.

Very professional set-up and staff, both in the surgery and in reception. Was impressed throughout the experience.

A. W.

Everything was very sarisfactory; all very organised and on time and staff friendly and polite and good advice by the hygienist.

M. J.

Got a next day appointment to repair a tooth. Greatly appreciated as just before Christmas! Thank you.

M. S.

Very professional team. I would highly recommend this dental practice.

A.

This is an excellent dental practice and Ross is the best dentist I have ever visited.

A. A.

Helped me in my hour of need! Emergency appointment handled very quickly and sympathetically. Thank you x

M. C.

A very helpful and informative practice.

C. T.

Very professional, friendly team. Would recommend.

A. R.

Friendly staff and dont need to wait weeks and weeks for an appointment. Modern, clean practice.

Z. E.

Never taken on time - but which dentist is anyone taken on time! Friendly and clean, exactly what one needs from a dentist.

b. n.

All covid measures carried out professionally and methodically.

I. M. C.

Fast, friendly service could not be happier all the.staff are friendly, efficient and approachable, and most importantly treatments are pain free. So big thank you.

W. G.

First class service,very professional treatment and explained in layman terms the price and the procedure.

A. D.

Lovely Surgery, staff are all friendly and helpful, clean and bright. Regards Angela Docherty

K. S.

Very friendly and polite service. Love the new online booking and text reminders.

S. M.

Ross is always friendly and puts me at ease. Would totally recommend udc.

j. v.

I chipped my front upper tooth leaving a ragged edge asked for an appointment SAP was seen that morning treated right away very pleased with the result and charge thank you United

S. K.

brilliant dentist and friendly staff would not go anywhere else!

d. h.

Outstanding work, nice atmosphere , friendly people.

J. S.

Had my appointment on Friday. Very pleased with care and attention

C. H.

Quick 1st class service, explained what was going to happen and what the outcome was. Would recommend.

e. l.

Fantastic service from the whole team at United Dental Care.

M. S.

Very careful and professional care and advice. Talked through the options on treatment and gave me their recommendations.

J. G.

I find this dentist practice one of the best I have been to in a long time

c. g.

Really friendly hygienist made the visit a laugh, and I came away with some top tips too.

K. M.

Very happy with the care and support, have been seen quickly and admin is efficient.

D. F.

Great service and clearly explained all the options available. All you want in a dentist.

L. M.

Friendly, helpful and professional. Always make a great job.

A. D.

I visited with the hygienist and was really happy with the service and banter.

a. l.

Great practice all staff are great and Stuart is very professional

M. D.

UDC is an excellent practice - very much recommended to anyone in the southside

S. S.

very caring and attentive staff treatment very quick, painless and professional

l. s.

Always a great service from Andrew and all the staff .

D. R.

Great first visit! Lovely staff, low wait time and simply lovely professional team!

F. B.

I really appreciate the excellent care I have received at this practice.

L. P.

Friendly, professional practice.

K. K.

Very professional,felt very safe and clean

D. S.

Very efficient surgery. I was taken in at my exact appointment time.

j. g.

Colin was an absolute gem with my very inquisitive 3.5yr old!

E. H.

Routine check up carried out efficiently and thankfully nothing needing to be done!

L. T.

Staff are lovely and I always get great service.

L. C.

Excellent friendly service and all the latest technologies too! highly recomemended

B. D. V.

Friendly staff and a great service I would recommend them to other people

N. M.

Always friendly. Very organised and professional

C. B.

United is a lovely practice, they were really helpful on the phone and professional throughout.

F. M.

In and out in 10 minutes, no fuss and well looked after!!

J. O.

Always a pleasant experience - friendly, professional staff.

A. A.

Best dentists, You're very kind. <3

L. L.

Been at this practice for around 3 years and can’t rate them high enough.

G. M.

Excellent customer care, very relaxed atmosphere.....

M. M.

Staff were polite & efficient. Very helpful

N. M.

Reception is ok. Dentist was great.

N. R.

Thanks guys for helping me out Brian

C. S.

Great team, lovely surgery 😀 …

P. D.

Lovely atmosphere, very attentive staff.

A. S.

Mr Abel, A Brilliant young dentist ,Always very professional and very pleasant manner. Have always received a high standard of care and treatment from my dentist.Thank you very much.

K. G.

Professional staff and lovely modern practice.

R. N.

Can't fault this practice, efficient and friendly.

C. G.

Lovely, helpful and friendly staff

J. D.

Friendly staff and quick service.

E. T.

Service was again amazing. Thanks.

S. W.

Very friendly, supportive, and efficient.

A. H.

Scaling and polishing now responsibility of hygienist.

S. Q.

Great would recommend

C. L.

pleasant staff good service

D. R.

Quick , Efficient, seldom late.

J. B.

I have been really impressed with the friendly and professional service I have received from Andrew and his team. As a new client in need of quite a lot of dental work , they have always gone out of their way to make me comfortable and discuss every step of the treatment. I would be very happy to recommend United Dental Care.

h. m.

I always get nervous when attending the dentist. However I was quickly put at ease by Allison the hygienist. Very friendly and patient. Also the reception staff were very informative and helped me with my enquiry regarding teeth whitening.

C. H.

Great 👍 …

A. M.

Friendly and efficient service

D. W.

Amazing.

C. T.

professional and clean, Friendly.

T.

Staff are excellent.

M. E.

Friendly place, friendly people.

I. A.

Good qualified staff

M. H.

Great, friendly, competent

J. L.

Excellent

L. R.

would recommend

T. M.

I recently phoned united dental care after suffering painful toothache over a weekend period. The receptionist was exremely helpful and managed to give me an appointment for later that day with Andrew.Andrew was very nice also which put my mind at rest. All the staff are equelley nice to deal with and always very helpful. Excellent dental practice. Definately 5 stars from me.

D. J. L.

Great Dentist

M. M.

Received great care from Linda & was made to feel very welcome at this practise. Would highly recommend

S. M.

A professional dental organisation with amazing staff . Dr Ross explained every step of the process along the way and was very skilled .

T. M.

Perfect.

j. f.

Called on Monday in pain with some teeth wobbly, after being off work for 3 weeks with viral infection! I was seen immediately and got Amoxcacillan, teeth all back to normal! Thanks again Stuart!

A. M.

Was in on Friday for a scale polish had my grandson with me who was feeling unwell as I was on the chair Alison had spoken to him asking if would like some water she gave him a wet tissue to hold at his head he was a wee trooper I can't thank Alison enough for her kindness towards my grandson Thanks again Alison

A. R.

My first experience of United dental practice was exceptional. Dr Andrew Taylor greeted me and it put me at ease and we also had a nice friendly chat. He was very professional and was happy to answer any questions I may have had. Thanks again. 🙂 …

k. c.

As always the best and friendliest service from everyone at the practise

W. B.

D. H.

P. F.

Excellent service from Ross Abel as always ! Super Dentist who is professional in his manner and skilled in his care Reception staff sadly let the practice down on that day Tues 10 th May with their poor attitude Lack of interest and I left feeling as though it was a problem for them to b pleasant Disappointed as has always been a pleasure to visit

M. G.

t. r.

C. B.

a. f.

s.

A. H.

N. N.

Cannot praise Ross Abel enough! I'm a dreadful patient, I'm terrified of most procedures. Ross listened to me, played some relaxing tunes to keep me calm and talked me through every stage of what was going on. I have had a bad experience with root canal at another dentist so know only too well how things can go but this was the complete opposite. My family were amazed when I got home as I was pretty chilled out and relieved to have the problem sorted.

L. M.

Always polite and friendly the team at United Dental are professional and approachable. The Reception staff are helpful and even while working within the restrictions we all find ourselves working with, do their best to aid the Clients. Their Dental Hygeinist is in my opinion second to none.

K. M.

Great work by Dr Ross Abel who basically rebuilt half of my teeth. They have lasted a few years now with minimal maintenance. Always very good customer service and a professional approach. Top marks all round.

M. M.

Teeth can be a nuisance sometimes. When that happens, United Dental Care is the place to go! Great care, personable staff, solutions always available!

J. R.

Friendly helpful team. First trip to hygienist since lockdown and Alison makes it a positive experience and takes time to chat and help me relax. As a nervous dental patient visits can be stressful but the team here are welcoming and put me at my ease.

R. S.

Really good dentist. Still got all of my own teeth 😁 …

A. F.

Very good service, nice manner, well organised, kids felt comfortable. Thank you

J. M.

I remain impressed with everyone at this practice, their no nonsense professional approach every visit almost makes it a pleasure to visit:)

A. S.

Relatively new to this practice. People all friendly but find it very "clinical". Way back you had a good relationship with your dentist but feel nowadays it is definitely a money orientated "business". Again say staff and dentist friendly but never feels very personable.

I. G.

Hi I am a new patient at United dental care. I am really anxious of dentists but when I saw Andrew he made me feel calm when I was there. Very pleasant experience

C. J.

a friendly practice. good advice & dental work

H. W.

Haven't been at this dental practise for very long.My family go there also. My dentist is Ross. Like him, he seems very caring, talking you through things. Surgery is very clean.

j. e.

this has got to be the best dentist ever, from the moment you call them to arrange an appointment it is just so nice the staff are great, and when you arrive for you appointment the way they look after you and explain everything they don't rush you are made to feel at ease . I have had some bad and costly experience with dentist in the local area , these guys deserve 5 stars .

K. F.

I feel trust for every dentist who has treated me at this practice. They have great communication and are caring. I have been unlucky at another practice so I am wary, but these dentists have done a great job every time I'm in and have won my trust. They have also fitted me in a couple of times for emergencies. My children actually like going to the dentist as they are always patient (and the stickers afterwards helps too).

A. S.

The staff were very helpful on arrival I was taken on time for my appointment Andrew the dentist explained all the procedures Excellent service Alan Sproul

T. Y.

Dr. Ross Abel is a fantastic dentist. I had a filling done last year that was most likely going to need a root canal; however, due to his precision in filling and good advice on how to keep my teeth and gums healthy - my tooth has fully healed and there is no longer any infection/problems in that area! Great service, knowledgeable staff, lovely reception and they are being very, very careful with COVID restrictions. I felt safe and the practice was very very clean. Five stars!

M. M.

Excellent dentist. Stuart is fast and efficient and very professional 👏 …

J. I.

A really great dental practice. The staff are pleasant and have a great communication system. This makes them very accommodating and as flexible as they can be. I've never had to wait for long if I have the dentist and hygienist appointment on the same day. They try and make it back to back so you don't have a long wait in-between. Allison the hygienist is very lovely, you can't help but chat to her. She has a very welcoming and open personality. Your teeth will really feel squeaky clean after Allison had done her work. Ross my dentist is friendly, efficient and accommodating. Be it a check up or a treatment you need, you'll feel like your teeth are well looked after and you'll be well informed on his observations, the "room for improvement" ones and the good observations. It really does feel like you've got a dental care specifically tailored to you and to match your schedule and budget as much as possible without compromising the high quality they deliver.

A. R.

As always very friendly and professional staff and as usual taken on time and provided with clear information about work required

D. J. M.

My recent visit to United Dental Care went extremely smoothly and without a hitch. All of the staff were extremely helpful and professional and they put me at ease throughout the entire appointment. I would strongly recommend United Dental Care to anyone looking for a new dentist.

S. F.

Another great experience at this surgery. All the staff are so helpful and care about the health of your teach and gums. Recommend getting treatment here.

G. M.

Normally it's not a pleasure to go to the dentist but Ross and his team make it as enjoyable as it can be . I was abit late for my appointment and had forgotten my face mask but Ross sorted it no problem despite having a gig that evening in St Andrews. Hope you made it to the wedding and your band blew the guests away .

K. B.

All the staff were very friendly and welcoming on my arrival. I was seen at my appointment time without delay. The dentist I saw was Stuart, he was very friendly and explained everything to me thoroughly which I highly appreciated. I would definitely recommend this practice.

A.

I would definitely recommend UDC. I have been coming here for years and it is so much better than my previous dentist. My most recent experience was being fitted in at short notice by Ross, who is not my own dentist, when a piece chipped off a rear tooth. He did a great job of fixing it so that I could enjoy my weekend without worrying that the rest of the tooth might go too. The hygienist, Alison, is just brilliant - follow her advice and you will always have clean good-looking teeth.

F. M.

The dentists were very kind and attentive, and we were all very pleased with their service. Definitely would recommend.

v. c.

Great experience, as always. Thank you for finding the time for me as an emergency appointment. Stuff was very friendly, doctors are knowledgeable and the place was pretty clean! Good work everyone!

A. E.

Brilliant service, made me very comfortable as a new patient.

C. G.

The team at United Dental Care are extremely professional, helpful and caring. They offer a wide range of services and are very friendly. Dr. Abel is always very thorough and explains everything that he is doing, Alison the hygienist is also very thorough - highly recommend booking in with the team!

A. P.

I found the young dentist whose name is Stuart very helpful and professional. After an initial investigation he explained clearly what my options were and what costs were involved. His manner was excellent and he elicits confidence

D. H.

Staff are always extremely nice.

B. B.

I have been a patient of UDC for several years now. I have only ever encountered politeness and helpfulness from the reception staff. Both the Dental assistant and Dentist are always friendly and make you fully informed of what treatment if any is required. Can't recommend UDC highly enough. Thanks Billy

I. H.

As one of the first patients to register with United Dental in 2010 I'm more than happy to extol the virtues of this young, dynamic, progressively modern, well equipped practice. You are always welcomed with a warm smile from the reception staff. The dental practitioners are very knowledgeable and informative and put great emphasis on patient care and explaining treatment plans and options available. Another top priority is hygiene and infection control which is very reassuring to patients.

S. M.

Dr Abel did a great job in fitting a crown. The team at United are superb, professional and efficient in terms of fixing appointments etc. Also impressed with the hygienist. Indeed a very well run Dental clinic. Best compliments to the team.

l. b.

Great to finally see Stuart again. Much needed dental work was started. Couldn’t find anyone better for getting the work done by.

B. A.

I’m very happy with the treatments I receive. I can’t recommend Dr. Ross Abel enough, he is competent honest and very friendly. I’m just sad that I’m moving away and won’t be able to visit United dental care anymore. Thank you all.

A. R.

Had to get an appointment in a hurry for a broken front tooth, arranged a time quickly but it also suited my needs. Excellent explanation, with a quality and friendly service from Ross as always. For someone who is not great at going to the dentist, United make it easy and pain and stress free.

r. m.

Staff are very friendly. Second time I went to see Stuart, he is a great dentist. I felt so relaxed after a few minutes. He explained everything to me about the procedure. Highly recommended!

E. M.

I am always spoken to politely by all staff. Apologies were made about the slight delay in my appointment time but normally I am taken within a few minutes of my allocated time. The waiting room is very clean, tidy and bright. The staff are well dressed and treat everyone respectfully. Instructions are given clearly and nobody is rushed. A pleasant experience which is not always a verb used when visiting a dentist!

P. M.

First class service from a dental practice that goes above and beyond the call of duty! Keep up the great work Andrew👍🏻 …

J. P.

Colin is a patient and thorough dentist. I have a little anxiety about attending but have had several procedures this year without stress. He is also excellent with my little boy. The surgery is smart clean and efficient.

L. k.

I am very happy with United Dental Care in Giffnock. Alison the Hygienist is fantastic and no complaints about my dental treatments check ups etc.. I also like that you get reminders about booked appointments. Friendly staff at the reception too.

C. C.

On 17 November 2022 my wife and I attended at UDC for a prearranged appointment on arrival the reception staff were very pleasant, the reception area was very clean and seating positioned to enable social distancing. Both my wife wife and I were examined by Mr Ross Abel who as always very professional, friendly and extremely personable.The treatment room is maintained with extremely high hygiene standards and Mr Abel’s assistant was pleasant and helpful during our visit.The receptionist then assisted in arranging further appointments. All round an excellent experience for my wife and I at United Dental Care.

M. H.

All staff are very efficient and friendly. Andrew, my dentist, is excellent in all aspects of dental care and procedures. I am especially pleased to say that, in my experience, Appointment times are closely adhered to.

C. H.

Ross performed some heroic dentistry in my complicated mouth and I like the way, he takes the time to really consider the best option with x-rays etc. Alison the hygienist, is also a delight, encouraging you to clean better, without making you feel you haven't tried. The whole place is super clean and the girls on the desk are friendly.

G. M.

Always an excellent experience at UDC. It doesn’t feel like going to the dentist at all. Lovely staff at reception and brilliant dentists/hygienist.

H. M.

Cannot fault any of the staff at United Dental Care. Never had any issues and everyone is always lovely. I have a brother with autism who enjoys causing trouble when at the dentist and the staff are always very helpful and generous towards him. One person who stands out in particular is Alison who is a hygienist. Her patience with my brother is unbelievable and she has such a natural way with him that cannot be taught. Keeping him calm and reading his behaviour better than anyone we know. Not to mention giving him a little gift when he is visiting. I cannot put into words how much easier she makes our lives and we really appreciate her time.

j. m.

What can I say that I don't usually. Easy parking,bright and very fresh,top to bottom. Staff,all very well turned out,clean,friendly,polite and knowledgeable and helpful. Ross my dentist,I wish I got him years ago and I would have better teeth just know. Hygienist every bit as good. I won't b going anywhere else. Jim M.

J. H.

Further to my recent visit to U.D.C. I was delighted with the professionalism to the repairs to my teeth and the staff for their caring attitude. Regards James Hay 24/10/2019 Dentist: Andrew Taylor I was very pleased with the treatment to my teeth and the new receptionist was very pleasant and helpful. regards James Hay 5/02/2020 I was very pleased with the staff receptionist and with the dentist who cleaned my teeth, she was very helpful in giving me good information about, looking after my teeth for the future. Regards James Hay.

P. B.

The staff were very pleasant and welcoming, I was put at ease during my visit and had everything explained to me regarding my treatment.

M. L.

Excellent Dental practice. Very professional, appointments on time and staff friendly and personable.

J. M.

Very welcoming and friendly and spotless,Just what you want from your dentist and hygienist. Let's not forget very professional as well. I've definitely got my dentist/hygienist for the foreseeable future. Well done everyone at United Dental Care.

B.

I have been using this dentist for years and I am really pleased with the service I receive. I find the staff always helpful & pleasant. I can also book a double appointment-1 with the dentist & 1 with the hygienist. Both the dentist & hygienist are very good & I would have no problem recommending this practice.

M. M.

I arrived for a 10:15 appointment at 10:13. On my arrival there were two people manning reception; one was on the phone and the other was attending to a patient. I went and sat across from one of the persons at reception so that when she was finished I could be seen. After the lady left the counter my presence was not acknowledged and the receptionist proceeded to document on the computer. I didn't want for her to lose her chain of thoughts therefore I decided to give her time to finish documenting. Immediately after the thought came to my mind someone came from one of the surgery's offices and walked up to the receptionist. I was like to myself, right, I guess I will have to go to the counter for someone to notice me here. A man came in the building seconds later. He stood waiting as the receptionist on the phone was still on the phone while the other was attending to the lady. The receptionist came off the phone and the patient told her he was in for his appointment and she attended to him. While she was attending to him, the other receptionist became available I went up to her and said I'm here for my appointment. I was duly informed of the time and that I have missed my appointment. I pointed out I was there since 10:13. She asked me to have a seat in one of the cubicles. It was then I overheard an exchange between the receptionists; it was the one who was on the phone who said with an attitude "what is she on about?!" and how she hasn't said anything to me! Exactly you hadn't! And that was uncalled for, when all I said was that I was there for my appointment and the time I came. That's it!! I didn't mentioned that I was in eye view of everyone and that I was being ignored. I can't imagine someone entering into your place of business, a place where services is being offered and you do not see them! That's some safety and security issues right there! How can one not be mindful of their surroundings, people moving in and out....not be alert! I find the exchange about me in my hearing offensive and unprofessional. If I had done something or it was believed I said something, this should have been clarified with me instead of talking about me behind my back which was just no distance from me, in my hearing. I believe anything coming from their mouths should have been an apology. They are rude and disrespectful. The dentist on the other hand was great. He apologised for having me wait. Overall it was a good encounter with the dentist but the two you have representing your organisation, the first point of entry, left a bad impression on me. Wrong first encounter. 👎👎 For customer service. I didn't go there begging and would appreciate being treated like a valued customer.

j. d.

As always Ross Abel assists the family in maintaining good oral health. A calming atmosphere & a compassionate approach

D. D.

I was looking for a new dentist and read the reviews before going and I wasn’t disappointed. Nice clean dental surgery with friendly staff. I’m a nervous patient but was put at ease straight away. Definitely recommend this practice

H. C.

Straight forward process, friendly staff and quality service! Given current guidelines the staff excelled in making visitors feel safe and secure. I would not hesitate in recommending this company to anyone who is looking for treatment.

D. C.

As always, a nice welcome at reception to check in for my dental hygienist appointment. I was called through on time, and we exchanged pleasantries before the treatment. All went extremely well, and I was reminded to rebook in 3/12 time. All in all, a very positive experience! Thank you all at UDC. Yours aye, Douglas Colville.

H. M.

I can't ever, in all honesty, say that I enjoy any visit to the dentist. However, UDC is a beautiful surgery, I get taken on time and Stuart Rankin is an excellent dentist. I have absolutely nothing negative to say about my treatment and I think that says it all!

N. S.

Have just had an emergency appointment following lockdown closure. Phoned in the morning and received an appointment in the afternoon. All precautions were taken and I didn't feel at all concerned about receiving treatment at this time. Staff as always were lovely and very clearly explained what the procedures were at this time.

T. O. -. S.

Very friendly staff and I am pleased with the dental team that treated my teeth. Over all 10 out of 10. I recomend United Dental Care.

N. M.

Received very good care at this dentist - went for a scale and polish with the hygienist, Alison. I can't open my mouth very wide so can't use the machine to scale, so Alison scaled manually and was very thorough - she also has very good chat and is lovely.

J. G.

Brilliant place. The staff make you feel at ease. Very safe environment. Definitely recommend wish I could give more than 5 star. Ross was brilliant.

S. C.

Very professional service from Ross and very friendly staff. Made to feel at ease at all times. Highly recommended.

V. C.

I had a hygenist appointment yesterday with Alison at United Dental Care in Kilmarnock Road at 2.30 pm followed by dentist Ross Abel at 3 pm. I could not fault either of them. They are a great team and I have recommended them to a number of families who now attend this dental practice and we believe it to be the best. Booked in for a 3 month hygenist app for January 2023 and a dentist app and hygenist app for May 2023. Well done Alison and Ross.

J. N.

Friendly. Thorough heck up. Good advice.

F. C.

Although I struggled to get an appointment my treatment as always was excellent Stuart Rankin knows I don't like dentists and as always talked me through what he was doing. He has the patience of a Saint

S. R.

Receptionist was very welcoming. The place was extremely clean. Dentist and assistant were both very professional and polite. My 5 year old was very comfortable. Would highly recommend.

R. J.

Always friendly, professional advice and care from all the staff at United Dental Care.

m. s.

Ross is amazing. I needed a biopsy done. He referred me on a Friday evening to the dental hospital. Had a consultation on the Wednesday and biopsy done on Friday. Would not have had it done any more quickly had I gone privately.

M. C.

United were able to offer me an early same-day appointment and delivered satisfactory remedial action after a dental emergency. Professional and friendly service offered at all times.

J. M.

Got a cancellation slot for Stuart. and my problem tooth was dealt with very efficiently! Thanks again.

R. S.

Surprised to learn my usual dentist had gone south. However his replacement CK was highly personable and turned out to be equally highly professional and very competent. I am sure he will be a considerable asset to UDC.

A. R.

My scheduled appointment took place on time. I was welcomed into the surgery. Check up was pain free and quick. Problem-free. Back in six months! Thank you.

D. B.

I was eating toast one day, when a big chunk of tooth came out. It was from a heavily filled tooth at the back of my mouth. I phoned United Dental Care, who gave me appointment quickly. The tooth now has a temporary filling.I am very happy with this care and service.

n. m.

Was worried because I had to take my toddler for the first time but Dr Andrew was so fantastic with him and with me! So incredibly friendly and just makes the whole experience such a nice one which let’s face it dentist visits are never a fun thing to do! So glad I moved to this dentist practice :)

C. M.

Had to get emergency appointment with Andrew last week he was very helpful would highly recommend this surgery and staff are very nice

K. B.

Stuart always makes visiting the Dentist a really nice experience. He always makes you feel really welcome, as does his Dental Nurse. Stuart is a terrific Dentist.

M. R.

To be honest, I didn't enjoy the reception or waiting experience as much as the previous single practice, but the actual dental treatment was as good as always and I'm very pleased that Mr Slevin has been able to reduce his stress levels by this move.

D. E.

Very professional well managed practice. Only experience of one dentist there but he is very good, cheerful and relaxing. Makes a dentist visit a pleasure.

j. h.

Communication and dental experience second to none. A very satisfied customer.

R. M.

As always the receptionists were friendly and informative and Lynda my dentist was professional.

J. S.

As always I was very satisfied with my recent visit to the hygienist and for a dental check up at United Dental Care. All the professional and reception staff were most pleasant and welcoming.

C. A.

Thanks to the dental team at United Dental Care. Great service. Very caring and professional. I would definitely recommend the practice to friends and family.

C. O.

Professional, courteous and obliging staff. Made to feel at ease throughput visit.

j.

Ross Abel has been my dentist for around three years, at every stage he has been the perfect dentist, always there in an emergency and always with a pleasant manner. Bernard Campbell

H. S.

I have been attending united dental care for at least the last 10 years and the experience was the best, the only observation I can make now is about the time it takes to obtain an appointment because of a great demand, I guess, but they call us patients for a reason, right?... Thanks to all the staff and specially my dentist Abel Ross !

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