Reviews of Duston Dental Practice. (Dentist) in Northampton (Northamptonshire).
Duston Dental Practice
74 Main Rd, Northampton NN5 6JN, United Kingdom
Description
Information of Duston Dental Practice, Dentist in Northampton (Northamptonshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Duston Dental Practice
Sunday
Closed
Monday
8:15am–5:30pm
Tuesday
8:15am–7pm
Wednesday
8:15am–5:30pm
Thursday
8:15am–5:30pm
Friday
7:45am–12:30pm
Saturday
Closed
Popular times
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Reviews of Duston Dental Practice
H. B.
Helped me in an emergency when I was in so much pain with an abscess. I think it was Richard I spoke to made sure I was able to collect my prescription as late at night. Both Richard and receptionist were so kind helpful and reassuring I was scared and in pain, amazing service thank you so much
v. s.
Absolutely fantastic experience. Couldn't recommend the entire dental practice and their professionalism enough. I called in the morning explaining I needed urgent appointment and they offered me one within the next hour. The dentist was extremely helpful and explained the entire procedure very well. She was very talented and made sure the procedure was carried out with utmost precision and care. Thank you !!
G. S.
First class! I have always been treated with professional practice that is none other than perfection. Pleasant, well mannered staff who carry out their duties with dedication. Attended this week for check up and was very impressed with the arrangements in place to ensure safe practice during these current times of the pandemic.
With a great practice like this one no one need to be afraid of a dentist anymore. Highly recommended.
T. C.
I would not hesitate to recommend this practice. I have a real fear of the dentist and have had to go twice in the last couple of weeks but could not have had better service. Everyone I came into contact with was very friendly. All the covid rules were clearly explained so I knew exactly what to expect. The dentist I saw was very thorough and explained everything that was happening. Considering my fear she did a fantastic job to put me as much at ease as possible!
S. F.
I’ve been with this practice now for over 40 years, so in that time have seen a few dentists!! Mr Lamb is exceptional, before COVID his care was fabulous, always kind, chatty and considerate. I visited the surgery with my daughter on Monday for the first time since all the new restrictions were put in place, with slight anticipation. Needn’t have worried as felt completely safe and put at ease immediately!!
R. A.
Great experience the other day, when I went for my check up. Things were different this time, due to the covid regulations which meant you couldn't wait inside to be called. Instead you were given a number, to the surgery you had your appointment to see your dentist, which reduces the amount of risk for everyone. Staff always friendly, and making things feel positive, under the new restrictions.
G. E.
Great service provide by the Team in these unprecedented times. Registering by text message and waiting for a call back to confirm that it is safe to come into the building is a good idea to avoid unnecessary gatherings in the dentist reception. Temperature checks and and sanitising hands as you enter the reception is useful to protect the staff. The staff are still very friendly and helpful.
J. B.
Thank you to the the Dental team for your hard work throughout Covid. You have worked hard to maintain patient safety whilst protecting yourselves too. I visited yesterday and was welcomed by the friendly reception team. Systems were in place to allow social distancing and I felt safe. As always Mr Lamb and his dental nurse were reassuring whilst professional throughout my treatment. Being rather nervous it was really appreciated that they were patient and chatty with me to get me through. Keep up the great work guys and keep safe. Jennie Beloe
D. R.
We've been patients at Duston Dental Practice for over 10 years and never had a bad experience. My two sons and I visited yesterday and were seen by Ana Maria Bala. She was excellent: professional and friendly. Highly recommended.
H. P.
We both received check-up opportunities as the dental practice restarted. Both our check-ups & follow-up treatments were first class, as are the covid safety procedures in place at the surgery. We both complement the dentists on their approach to our safety and comfort, reassuring us at all times. Great Job.
R. W.
The appointment was great. Very swift and painless. Dr Richard Staincliffe was amazing and he talked me through everything on the phone.
The only issue was I telephoned into the surgery as I arrived (as requested on the email as part of the covid19 procedure) I ended up waiting outside the surgery, nearly past my appointment for somone to let me in. It was only by chance that Dr Staincliffe was passing and he saw me that I was let in. I think that part needs to be organised a bit better by the admin team.
H. T.
I have been with this practice for over 40 years and have always been happy with my treatment. I recently phoned for an emergency appointment and I was seen the same morning, just a few hours later. Everyone was caring and helpful, as I was in considerable pain. My problem was diagnosed and treated swiftly and efficiently. Covid rules were in place to protect everyone and I felt very safe. You did great DDP!
M. P.
The service I have received was excellent from the making of my appointment to getting my treatment, Andrew Lamb together with his receptionists and assistant could not have been more helpful .
The COVID-19 measures in place are very well thought out and carried out in a truly professional manner.
Thank you all for making me feel so safe during these unprecedented times.
Well done !
J. W.
I have just moved to the area and was very nervous about finding a new dentist. I got an emergency appointment due to being in some pain, during this appointment my dentist worked a treatment plan to fix my my problem and other work that needed doing.
I have to say i was made feel very welcomed, relaxed and taken care off, from reception staff, Nurse and dentist, all helped ease my nerves and relaxed
H. H.
I am a real scardy cat when it comes to the dentist visit but my dentist and dental nurse are great at calming my nerves and they have looked after my teeth for a few years now. The reception ladies are also lovely. I highly recommend.
L. S.
I had a tooth extracted which turned out to be a tricky one unfortunately my own dentist was unable to remove the root, but I was given an appointment the next day with another dentist at the practice. I must say I wasn't looking forward to the root extraction, the dentist and nurse put me at ease straight away with the nurse offering to holding my hand when I had the injection. The dentist did manage to remove the root and i never felt a thing and I was so grateful to them both.
M. L.
My recent visit to the dental surgery was met with covid safe precautions on entry during and through my procedures. The staff were very friendly, professional and patient. My dentist as always was supportive, professional and calming during my procedure as I tend to be a bit nervous.
D. W.
I would like to thank Ana Bala and the nurse for the fantastic service and treatment I received
A. P.
Great dentist and couldn’t recommend enough. Adapted very well to new situation, placed felt safe and clean. Process of booking a visit and attending was simplified and goes very smoothly. Fantastic dentist too.
L. S.
Visiting the dentist is always a stressful time, the Covid-19 pandemic has added to the stress. My appointment was cancelled a year ago and I was not looking forward to my appointment. As my husband is clinically extremely vulnerable, we had been shielding for a year. I had never sent an SMS message before. I followed the surgery's instructions and parked nearby a good 10 minutes ahead of my appointment. I sent an SMS message, as per the instructions. I went for a walk and later realised that I had sent the message to the wrong number. I called the surgery thinking I may have missed my appointment. I need not have worried, the receptionist was very calm and reassured me that I was still expected and should go to the front door. The dentist met me,
he was wearing PPE and after spraying my hands with gel, he conducted the examination and offered extra information.The surgery was well ventilated. All staff were very
professional and calm making the experience as stress free as possible.
y. t.
Made an appointment for a tooth that had broken whilst dentists were shut. I had an assessment and was then advised on the treatment. The dentist di a thorough job by checking all of my teeth and their condition.
The dental surgery had all safety measures in place and I felt very confident having the treatment advised. Well done to all the staff!
L. J.
Covid safe visit this week and felt secure. Very friendly dentist and nurse. Very informative throughout. We started with this practice decades ago when the dentist was a family friend. Since then it has mostly been very good but I thought this last visit was exceptionally good for customer service and professionalism. Now, if only their computers had been working 😂 it would have been perfect but they were very apologetic and booked a follow up in very short time. Reccomend this dental practice.
J. G.
As always, very good service from Mr Lamb and his team at DDP. I had two appointments within a week, and the treatment was as professional as it always is. Every care is taken to ensure Covid compliance and the staff are just lovely. Would highly recommend.
G. H.
Had 2 visits in the past 2 weeks. The first was just a routine check up followed by treatment 2 weeks later. Both visits were very well organised. Texting to let them know you had arrived and receiving the message to make my way to the main entrance was very easy to use. I felt totally safe entering and walking through the building and when receiving treatment both dentist and dental nurse were wearing full PPE. Couldn't fault the helpfulness of the service and advice I received. I was escorted in, out and through the building for my entire visit.
L. H.
I had an appointment recently and the staff are always friendly and helpful. My dentist is friendly and makes you feel at ease in what could be a not very comfortable experience. The only reason I wouldn't give 5 stars is because I often feel very rushed and like they just want you to get in and out as quickly as possible. However overall I have no major issues with this dentist surgery.
D. P. 1.
My wife attended Duston dentist surgery main rd .Twice in a week and Anna and staff were excellent in treatment.
My wife would recommend anyone to have complete confidence in this dentist surgery .
With the COVID-19 all safety precautions were taken she felt safe entirely.Brilliant service.
J. S.
A wonderful service. From my initial request for an appointment the treatment I received was exemplary. I received an email advising of the dat and time of the appointment and a reminder before the day. Because of the pandemic I remained in the car until the time of my appointment and then received a message to come into the surgery. The care I received during the appointment was excellent.
H. C.
I rang for an appointment for a lost filling and was given one immediately for two days ahead.
The receptionist was very helpful and efficient.
Dr. C.Williams repaired my tooth and also did an inspection ( which was booked for next month)
to save me coming back. She also refilled another tooth at the same time.
The staff are very friendly and the appointments
run on time
I could not possibly have had better treatment.
The experience at this practice is faultless.
Thankyou
C. W.
I was in considerable pain caused by my tooth. I was able to book an appointment and was warmly received at the correct time by Rachel and her assistant. They had all the correct PPI on. I was treated very well and the tooth wound is healing nicely. I had good advice from Rachel about other dental treatment that I need. Well done and thank you.
T. R.
I've been at this practice since I was young and now my son goes too because I have always had excellent service - they are very accommodating and the dentists and hygienists are friendly and welcoming. But when I tried to explain that I thought I was entitled to free dentistry at the moment (which I am) the receptionist was so rude and condescending and made me feel so embarrassed that I just paid and left feeling quite upset. When I got home I checked and It turns out I am entitled to free treatment at the moment. I was in a lot of pain and in no mood to explain my circumstances in from of the queue of other patients but left disappointed this time.
J. K.
After texting the clinic notifying them of my arrival, I wsited in my car, when my appointment was due I was telephoned and told go straight to the appropriate area, was seen straight away, in a completely safe environment.
Would have no hesitation of attending again.
S. T.
I have been a patient of Duston Dental Practice since 2009, usually attending their St Crispins branch before moving house, overall they are good, the down side is now it is a 7 hour round trip for me to use them., but one dentist told me I did not need a check up for 9 months last year, think she definately made a mistake on that one. But overall good service.
S. L.
I went to have a filling after losing one that I'very had for several years. The worst thing for me is the injection, but I actually barely felt it. The rest of the treatment was painless and Margaret, who did the treatment is a very nice person.
My husband and I recently visited for our regular check-ups. We went in to see Margaret together, well on time. Everyone who works at the surgery seem very friendly. We're very happy with the service.
S. C.
The staff here are very friendly and helpful. Was seen very quickly yesterday with a problem with a tooth. X-rayed, advise and prescription for antibiotics given, plus another appointment. Thank you!
C. 1. B.
After my recent trip to the dentist I was really impressed with the new dentist that has come to Duston Dental Practice. I found her very efficient and very thorough and also very sympathetic to what can be a very nervous patient. A great appointment and I'm no longer nervous in coming back for another appointment in the near future.
D. O. (.
Great service, lovely people at this professional dental practice. Like most people (men) I am very nervous about getting in that chair even for a check up. I never need to be with Ana who is friendly, highly trained and most important very gentle. Great to be a client. Well done DDP.
J. B.
Only a couple of days before Xmas and during this awful lockdown I began to have a niggling toothache. I had had a check-up during the summer so didn't think it was a bad tooth but due to the timing and difficulty of finding anyone who could help at that time of the year I asked for an emergency appointment. The dentist telephoned me back within the time I was told and after taking through the problem thought that I would be OK during the holiday period gave me 'cleaning' procedures which would help. I followed these and the problem has now cleared up but I was very grateful for the help I received.
K. F.
Duston Dental practice have been absolutely amazing, very friendly staff and Richard the dentist is absolutely amazing. I had crown fitted & veneer to my front teeth. I’m so happy.... I can smile 😃 again. so happy with the results I could not recommend this dentist even anymore you will be happy with the results. One very happy customer 😬
S. C.
A professional and friendly dentist practise in a lovely clean environment. The dentists are great with the kids (and adults) and they have nice large bright rooms that put you at ease. There is also plenty of parking which is always helpful.
I can't recommend them enough.
J. H.
I have always received friendly, professional service and treatment from everyone at this practice. It's always very clean and the procedures in place to control the spread of Covid are excellent. Thank You everyone at DDP for your great service.
B. N.
As usual the treatment I received from both the dentist and hygienist was excellent.
However, when I came to pay I was told I hadn’t paid a deposit for my hygienist appointment( which I definitely had). When it was investigated I was told my deposit had been used to offset a previous bill for other dental treatment. As this went back 8 months I had no way of checking this.
As a way of improving your practice I suggest you keep patient payments separate for individual treatments or at least inform them at the time of payment if you cannot override this on your system.
S. S.
The team at Duston Dental Practice are excellent nothing ever to much trouble.
Mr Lamb the dentist I have been seeing for many years is a true professional - makes you feel at ease and is always very clear if any further treatments are required.
Best dentist I have ever used.
Thanks
M. S.
Dental nurses for Shivam are fabulous and Shivam himself is so patient, kind and professional as well as being friendly. He did a great job! I am a very nervous patient but he put me at so much ease.
R. M.
I recently had three complex fillings done by Duston Dental Practice (our chosen dentists for many years on account of good service).
One of the fillings couldn't cope and had to be replaced with considerable patience. This was done without charge in a very friendly environment. A grateful patient :)
P. W.
I have had toothache on and off since early March had an appointment in April cancelled due to Covid-19, on Monday 17 August my tooth was very sore I rang the surgery and the triarge dentist Rachel rang me back and made an appointment for the next morning.
I turned up at appointment time and found the system in place very good, found the Dentist (Rachel) very informative and helpful and the assistant also very pleasant which made the visit very calming in these unusual times.
P. R.
I visited the dentist as I had a severe pain in my mouth, Swelling was noticed and an x-ray taken which showed an hairline crack running up the tooth. The tooth's extraction was suggested and was done immediately and, apart from the injections, was relatively pain free and quickly.Thank you all, sorry for the couple of swear words !
D. G.
My experience has been first class, the covid precautions were 1st class,
and my treatment couldn't be faulted and my dentist was excellent.
I have just one criticism. I received an email directing me to St. Chrispin's Surgery with all details of where to gain admittance. Some days later I was emailed again with a change of time but this time the address was given as Main Road, Duston. I waited in Main Road only to be telephoned to tell me that I should have been at St. Chrispin's, this made me late arriving for my appointment which was annoying for me but more importantly held up a very busy dentist and no doubt delaying other appointments. I have now received a follow up appointment which also give the address as Main Road, Duston.
I would be grateful if you would clarify this for other patients who could possibly be misled.
D.B.Green
S. S.
Would defiantly recommend this Dentist, I used have a massive fear of the dentist, I didn't go for years but since joining this Dentist I have been for regular check ups and i am so impressed. My dentist is such a lovely guy who doesn't make me feel nervous and listens to how to i feel and gives you the best options. So glad I went this Dentist. Overcome my fears and now not self conscious of my teeth. Thank you.
J. B.
The welcome at reception was friendly and reassuring. The procedure itself took longer than expected due to my tooth! However I was put at ease and was not uncomfortable. The practice itself is bright, hygienic and staff who are amazing.
S. K.
Well organised and I felt safe having my dental check up. I Texted when I arrived and waited for the dental team to text me back before exiting my car. Once I got to the front door the the team lead me in and there I sanitised my hands before being taken to the waiting room.
P. D.
I'm in my 60's and my teeth are deteriating. I have been seeing a young dentist, I think her name is Ana. In the last few weeks I've experienced a full range of treatments, extraction, filling, crowns and dentures. Both Ana and her nurse have made the whole experience as pleasurable as a trip to the dentist could possibly be, while providing an excellent professional service. Thankyou. 😃
R. M.
Under the current restrictions operating very safely. In my case I had bad toothache and have been referred onto the minor oral surgery unit, which unfortunately at the moment is not offering appointments so looks like I may be waiting some time to get my two teeth extracted!!
C. B.
As one of first patients to attend the surgery after lockdown.
At the beginning I had cause to call the surgery and was told unfortunately they could not help at present, but on reopening they immediately contacted me with an appointment I was amazed.
The dentist was absolutely first class and I couldn’t have better service with the principal of the practice sending me his best regards. Thank you.
P. S.
My appointment was managed with efficiency, and there was no delay. I was wholly satisfied with the entire experience, and received as usual excellent treatment.
L. S.
This is by far the best dental practice around, the reception and admin team are so efficient and friendly, nothing ever to much trouble and my dentist Mr Wardle and his team are first class. The practice is that good I do a 60 mile round trip to go there..
R. W.
First I have to say what a splendid job the team are doing in these trying times. They looks after everyone the same way .My experience was great ask i was made to feel at ease while having my treatment. Keep up the good work 👌👌👌
N. P.
I can't fault the service I've recieved from Duston Dental Practice (St.Crispin). On arrival to the front door I was greated by a member of staff who then checked my appointment. I was asked to go around the back where I would be invited directly into the surgery room. Both the dentist and the assistant were very well equipped with PPE and were very professional and explained everything to me what was happening as I recieved my treatment. First class service during these difficult times. Unfortunately dentists don't get enough recognition for putting themselves at risk. Well done Duston Dental Practice and all your staff! And Thank You!
L. A.
I visited the Practice yesterday, 17th February, for a routine check up and, as always, was treated with courtesy and professionalism. Although I now live several miles away from the Practice, I have remained with my Dentist, Richard Staincliffe because of the excellent care I always receive and because I have complete confidence in whatever he advises. I would recommend the Practice and Richard to anyone.
J. P.
I have been a patient with this dental practice, since moving to live in Northampton in the early 80’s. The legacy of Dr Somogyi’s first class patient service and treatment, together with the personal and individualised care approach he gave before he retired, has continued. This has been grown and maintained throughout all the policy changes and developments in dentistry, that has taken place since. Staffing has remained consistent throughout the years, with past and recent new faces, who are familiar at each visit and remember you each time. Friendliness and professionalism go hand in hand across the range of services offered by this practice.
D. L.
Always been happy with the treatment I have had from Duston Dental Practice over many years. Always been seen quickly when an emergency appointment was necessary due to pain. They have always explained what requires to be done and why.
d. m.
Excellent service and my wife and I were seen in good time.
We did have a bit of a problem in the car park. My wife has a blue badge and the two (only!) disabled bays were taken up by vehicles not showing such a badge.
Would it be possible for a sign to be put up making it very palin that these spaces are for genuinely disabled people? We had to use a space right over the other side of the park and were fortunate to have good weather.
D.
Very professional service with clear indicators [PPE] that patients and staff were being kept as safe as possible during this terrible Covid-19 pandemic. Been a client at DDP for a few years now and can highly recommend them.
S. P.
Very very good service. I had a wisdom tooth and filling the other day. I was dreading it, but the experience was not at least traumatic. I was surprised when the dentist said she had finished. I would recommend the practice to anyone.
A. D. (.
Private dental practice with NHS.
No proper parking but, local roads can accommodate if you plan your visit with plenty of time.
Book early as, this dentist is popular.
I've never found any aspect of this practice unpleasant in any way, including the injection!
R. S.
I was contacted for a check-up, delayed owing to Covid. The booking process and reception were well organised and felt very safe. As usual the treatment was excellent.
T. P.
Booking an appointment is almost impossible. Called 3 times, left 2 voicemails and sent an email. Ended up going in to book an appointment. Wanted to book a hygiene appointment in april but first available appointment mid July. I did manage to get a cancellation for June. The dentist and hygienist I cannot fault, both are great. Reception dreadful. I asked for an invoice to claim on my insurance and the receptionist had to print three off before giving me the correct one. One is very unsure (maybe new) the other one is extremely rude and condescending. If I experience the same or similar next time, then will definitely join another dental surgery.
f.
This is my second visit at Duston Dental Practice, I came back to see Dr Staincliffe after having a terrible experience with two dentists elsewhere (who between them had 5 attempts at the same filling that kept falling out or giving me unbearable pain). Just like the last time I saw him, Dr Staincliffe was excellent - he patiently explained to me what he thought the problem was, answered all my questions, suggested a new way of doing the filling (which worked like a charm) and reviewed the rest of my teeth suggesting a way forward. He also took the time to give me recommendations on how I could improve my dental care - prevention is better than cure. Totally worth travelling to Northampton for (from London)! I can't recommend this practice enough.
T. W.
Friendly staff on Reception.
I advised my dentist on my first appointment how nervous I am of dentists and she has been reassuring ever since.
Well looked after making my visits better than before.
P. L.
Everything was organised very well and kind and attentive staff everywhere.
I feel pleased that I have, probably, the best dental practice in the area.
M. M.
Everything from the first notification to my actual appointment was handled really well. I felt very safe and social distancing was adhered to throughout my visit.
g. m.
Was very pleased with the work completed by Richard. I know that the task in hand could of been very painfull, however Richard was very carefull and thourough and the work completed was painless. Very impressed and the whole of the practice staff were all very helpfull.
K. M.
Been going to this dental practice for a few years now. Always very professional, helpful and friendly. Dentist is excellent with our 5 year old son. Can't fault in any way. Would highly recommend.
R. G.
Since I have been with this practice,i have always received 1st class treatment, my last visit was an emergency,for an extraction, the tooth in question having become infected.The extraction was painless and no trouble at all. Thanks to Mr. Lamb and his Staff.
A. W.
My visit to the dentist with my son and daughter was great they made the experience for my 4 year old son a lot easier due to him being nervous. We all walked out smiling and happy to continue to have a checkup there.
b. h.
Great reception staff, good communications about appointments and Fiona my dentist is just superb! Usually (despite the fact I have been a Policeman for 30years) I have had a real fear of dentists yet when I met Fiona upon the surgery being opened I have never looked back and visit on a regular basis. So if you do fear dentists please consider this surgery. The friendly staff make you relaxed and any treatment is considered with care, fully explained and never un-necessary. My daughter now attends this surgery and she has the same fears as me! She is delighted Fiona looks after her too!
Thanks to the reception team my dentist Fiona and her colleague who assists her.
Barry H (St Crispin)
M. W.
Professional service throughout, I have been coming here for years - no issues, friendly and professional staff, always well briefed on procedure and always been happy with the work carried out...also very COVID secure procedures in place at present which again is reassuring (Dentist Andrew Lamb).
S. H.
Super clean felt safe and excellent treatment from Sarah as usual. My teeth look lovely and clean.
Thank you very much
C. M.
Unfortunately had to have large lower molar removed due to biting on olive pit! This was done very professionally even though tooth proved more awkward to remove than anticipated from X-ray. It was two days before a our holiday abroad so was grateful to get it resolved in time to fly at short notice etc. Thank you 😊
R. P.
I have been a patient of DDP for a number of years now and have seen a couple of different dentists. Each one has been very friendly and taken the time to explain what they are doing and why, as well as providing me with all options if treatment has been required. I would be happy to recommend this practice.
K. W.
Best dentist I've ever used and I've been through plenty. I'm an utter coward when it comes to going to the dentists, but the staff are very tolerant and respectful at all times. I've had fillings, extractions, root canals and experimental work done, something I could never have considered at another dentists and without any pain at all.
T. S.
As efficient as the practice has always been, coping simply with all the new necessities, helping out eg with my inability to send a text at arrival and dealing with teeth most competently.
Thanks so much.
R. B.
I could not have been happier with my safe treatment at DDP. The Dentist investigated my pain and ahe provided me with options.Both Denist and Dental Nurse looked after me well.
G. P.
50 years or so at this practice ,a very satisfied customer..excellent service and care. A Covid restricted visit this week with every care taken.
Gill.
Further visit on the 14th April. As before a very satisfied customer, all good.
Gill.
P. R.
Finally saw my lovely dentist for a check up. Every covid protocol followed. I felt totally safe. Thank you. Hopefully see you again in six months.
R. S.
All very straightforward except that entry door and dentists chair are difficult for disabled patients, also all chairs in waiting are too low for some folk with disability issues like mine. These problems could be solved by making it easier for wheelchair user to enter and exit.
S. #.
New dentist is very thorough, very efficient and easy going.
Update 9th April 2021
All good, emergency appointment after tooth extraction by BUPA Dental clinic Easter Sunday morning.
K. D. O.
5 stars! I recently had my first experience at Duston Dental Practice with Dr Staincliffe and it was a very comforting experience. This is unusual for me because I typically have a great deal of anxiety about dental care due to my sensitivity to pain and my poor experiences with other dentists in the past. The friendly staff and welcoming environment put me at ease and Dr Staincliffe was very gentle and professional. I feel like he really listened to me and I am actually looking forward to working with him in the future. I would definitely recommend him and Dustin Dental to my friends and family!
P. T.
Took good care of me, explained what was needed to be done at each stage of the procedure.
Very good CV19 process to which helped make me feel safe.
J. A.
Duston Dental Practice have change completely my attitude to dentists :)
Thanks to Sam & Trish I am not afraid any more to do regular check ups and ANY kind of dentist work with me. Sam is unbelievable good!!! If I could I will never ever change my dentist for anyone else in the whole world. Sam - you are the best :)
Very professional & no pain = the best Dentals Practice that I used so far in my 38 years old life ( due to travel, I have a “privilege “ to visit different dentist around EU and believe me, they are differed people and different standards, even in UK...)
Receptions Crew - cannot ask for better service :) so friendly.
Never have any problems, I am always happy to be back :)
Very strongly recommended.
Big Thank You & Congratulations to all Crew for achievement.
Regards
Jacek A.
g. a.
Always used The Crispians dental practice since it opened, . diverting from the sister practice in main road ,duston,i have always have been treated with superb personal care,from all the staff (friends now..!) Have had over the years had lots of different dental procedures, root canal work ,caps ,fillings removals..hygiene work,and NO time ever suffererd ANY pain whatsoever,myself i always prefer to wait for Ms. Fiona Shackleton who has always cared for me during any treatment.. I nearly!! look forward to going for my check up...! So if you are apprehensive about visiting a dentist,please consider my honest from the heart review Nb.All front of house staff from opening the door to leaving in completion are all very friendly..(NO names,for me faves!!) Gareth Arthur😁
G. B.
I have always found everyone at the practice to be very friendly and professional. Almost a pleasure to visit the dentist! On my latest visit I was even seen before my appointment time.
P. H.
Excellent service from telephoning with the problem through to the staff on reception as I left , Cerys is so caring and understanding and excellent . I was put at ease from the begining , I am very pleased with all aspects of the practice. Thank you.
P. D.
I had a tooth extracted by Margaret I can honestly say she was absolutely fantastic I expected it to be a difficult extraction but Margaret was so professional and calm I didn't feel a thing I've never been able to say that after a visit to a dentist Amazing !!!
C. L.
Very pleased with my visit to your practice. I had barely sat down before I was called in by a dental nurse who was friendly with a warm smile, which made one feel relaxed.
P. H.
Cannot recommend this surgery enough, not my usual branch of this practice however Shivam Amlani’s treatment of me during my numerous visits for my treatment was second to none. He is a credit to the practice.
D. C.
I have used Dustin dental for a number of years and used both Cerys Williams and Andrew Lamb as dentists. Both are very professional and go the extra mile to ensure the best possible dental care. Top marks
K. S.
I can see why you have to wait outside to be seen, but when you ring to let them know you are there, all i got was the answer phone twise. So did not know if they knew I was there. Had to knock on the door in the end to get a response. Dentist was very good when I got to see him.
J. M.
I was in a lot of pain and discomfort and the service I received was excellent I spoke to the Receptionist who was very kind and sympathetic and within an hour my Dentist called me back and a prescription was sent to the Pharmacy and was available to collect an hour later. Thank you I am now fully recovered x
S. B.
Always have a good experience at Duston Dental practice, everyone is so lovely and put me at ease as soon as I walk through the door , from the receptionists to the Dental nurse,then mr Lamb is amazing , I’m a big baby when it comes to Dentists but I must say I have high praise and I’m looked after very well. Thankyou everyone
k. g.
I phoned up for an emergency appointment (toothache). The ladies on reception gave me a 12:00 slot for the next day. The dentist sorted me out with a temporary fix, and a further appointment to resolve the problem. All round excellent service.
S. B.
Been using the practice since 1974 and now currently under the care of Dr Andrew Lamb.
Throughout this period I have received the ultimate in care and treatment .
The advice I have received from Mr Somoghi and Mr Lamb has been superb and I have always felt involved in the outcome and course of treatment.
Its refreshing to find that this is one area of the health service that has maintained the highest standards of care , which I put down to the teamwork and professionalism demonstrated by all the staff.
S. S.
Excellent service as always from the Duston Dental practice even though working under extreme conditions during the reopening restrictions imposed by government . Thank you for seeing me and stay safe
A. P.
I went to the dentist has my filling had came out of my wisdom tooth and it was causing me some pain thinking i would have it filled but the tooth needed coming out Andrew the dentist was very good and reasured me that it would be ok to take it out there and then within 10 mins it was out i was so releaved he made me feel confident with all the procedures a very good dentist !!
M. W.
Very well organised appointment process. Good hygienist. Waited a very long time for my appointment due to Covid but worth the wait!
C. H.
Raging toothache and swollen face at 9am. Rang, received triage call back very promptly. Was in at 11am. Problem tooth removed and left by 11.45am. Superb professional service.
n. l.
I would like to thank you for the the work I had on my teeth. I had to have my two front teeth removed and have had a plate put in, they look the same as my original ones and no-one can tell. I am a very happy customer.
Z. H.
Professional & friendly service as always. Very well managed during these COVID times with good measures in place. Felt very comfortable visiting the practice.
J. R.
I bad tootheache the staff were more than helpful . Ihad a painless extraction by a new dentist who s name I ve forgotton but was very good and effient . THANKYOU
H. P.
They were so helpful and friendly. I’m quite nervous of dentists but they really put me at ease
L. M.
Duston Dental Practice I don't like the Dentist but who does but Fiona looks after me and my grandson and my grandson even lets Fiona look into his mouth which he has never done before as she has the knack to make you feel comfortable and relaxing what more could you ask for and she is very good at her job too all i have is high praise for Fiona and the whole team as they are all pleasant and very polite Well done Team
A. R.
I thought the Hygenist (I think was Sarah) was very professional, polite and charming.
In fact my whole family likes her (even my mother in law and she hates everyone, including me).
L. C.
When I went for a checkup it was straight forward and well organised to keep everyone safe and distancing. Staff were very helpful too.
a. l.
My dental appointment went well and I found the dentist very polite who I liked a lot. I am a nervous patient but have full confidence in her.
J. D.
Very happy with the system in place at the dentist also very pleased with the service Cheers girls your doing a brilliant job
S. K.
I have been a patient for many years with this dental practice. I have no hesitation with any of my dental procedures . I highly recommend the dentists in this practice, the reception staff are very helpful to.
S Kingsbury
M. B.
Very well run practice during this period of time .
All staff members I met were friendly and professional throughout.
G. S.
I went in as an emergency, I’m not the best patient but they made me feel comfortable and were really helpful
S. C.
Rang up at 7:50 for an emergency appointment. Was seen by the dentist by 8:10 (i only live 5 mins away). Exceptional service and friendly staff. Really cannot praise highly enough for their service.
S. F.
Everyone is really friendly and I have had no problem in receiving the treatment necessary. If a problem arises they are very prompt in dealing with it. I am a very happy customer.
b. r.
brilliant Dentist and his assistant .Always friendly informative and talk through procedures in a language you can understand .I would recommend my dentist and his assistant to anyone .My young grandchildren adore them and always come away happy and confident.thank you so much to you for the kindness shown to all of our family.
M. M.
The New practice on the old Mariana site is a joy to behold! The staff are very helpful & friendly.
There is plenty of parking nearby, & the whole place is bright & comfortable.
C. W.
Everyone at this dental practice are always smiling and very pleasent making me feel at ease and will have no problem recommed it
J. C.
Really pleased with my experience. Ms Patel completely put me at ease, and informative throughout the procedure. All other staff friendly and professional too. 😀
M. W.
Very prompt and efficient. Thorough examination. Absolutely gutted that Robert is leaving the practice, without a doubt the best dentist I have ever had.
J. K.
I was very well pleased with the service that I received, as it was the best filling that I had experienced.
On my recent appointment It was explained very clearly what was required to get my teeth back to full health.
C. S.
Despite what the fear of Covid is doing to our mental health I found everyone at the denial practice pleasant and they are working well to maintain everyone’s safety, the system they are using was in no way inconvenient.
N. T.
Always receive excellent care from Mr Patel. Caring, professional, interested and unhurried, I thoroughly recommend Duston Dental Practice, particularly Mr Patel. Thank you. ⭐️⭐️⭐️⭐️⭐️👍
Mr A Thomas
I. J.
Efficient, professional, friendly and helpful.....just exactly what you need whether it’s a routine check up or an emergency. A really great dental practice.
L. D.
I found staff polite, professional and extremely helpful. From Martn Driver
Staff were helpful and the dentist compassionate and extremely helpful.
From Linda Driver
M. T.
Cerys William and her assistant are an exceptionally pleasant, caring and professional team who provide an excellent service. I can't praise them and the practice enough.
s. l.
Currently in lockdown. Well managed appointment process, great staff, thanks for helping m at short notice. I can smile again
S. H.
Easy to park. Easy access. Friendly staff. Seen promptly. Lovely dentist who explained everything to me and was very polite and professional.
L. B.
Appointment was on time. Andrew Lamb is a lovely dentist and puts you at ease straight away. Treatment excellent as always.
m. e.
A first class dental practice have always received good dental care my dentist Mr Lamb treats me so well would like to say a big thank you to you all.
K. D.
Good service and excellent service. The civid 19 safety precaution where excellent and the staff and dentist care about the treatment with all care and dedication to your wellbeing.
M. C.
Covid safe, helpful and reassuring dentist. Her assistant and reception staff also excellent. Thank you, Michelle
m. s.
Have been a patient at this clinic since I was a child and I'm glad still at this practice. I personally have no issues or concerns and luckily I have no problems with my teeth.
N. B.
Fantastic professional service.Under these current times of covid,i found them to be very good.Much care was taken for both staff and patient.Excellent service with caring and courteous staff.
F. M.
Always good friendly service, I have a phobia of dentists and tend to get a little anxious and upset, but after a few visits to see Robert, I actually attended my last visit alone without a chaperone, he has put me totally at ease.
L. D.
Outstanding. I am a very nervous patient and Ana is so patient with me and makes me feel at ease and not stupid. I cannot praise her enough.
A. E.
My visit to the above was a pleasant experience. Both reception staff and dental staff. I feel happy about any future visits.
S. P.
Always a good experience. Very friendly people and the best dentist for miles around.
L. H.
Really nice friendly people. they make going to the dentist a joy. professional and with the latest equipment. The best.
j. s.
wonderful service, caring and professional,and would definitely recommend Richard if you happen to be a little shy or worried about seeing a dentist
S. C.
Very friendly, professional staff at the Main Road practice. I also went to the St Crispin practice to see the hygienist who was great.
H. R.
Lovely, friendly staff. All Covid safety procedures are in place. Throughly recommend.
J. D.
I was here first time as I moved few months ago to Northampton Duston area....Always nervous when come to see dentists 😜But I need say I found after long time the most friendly professional people .Thank you to you both for excellent service .Rober and Emma Wardle .Thanks a lot Jo Dakiewicz
T. P.
Excellent service... From booking through to having what needed doing I felt safe and anything was run through so I knew what to do. Thank you
G. M.
Despite this being an emergency appointment my timing request was accommodated and the service received from my first call to completion of treatment was excellent.
J. B.
Excellent care provided by Ana and her assistant when I had my two teeth removed. Thank you.
J. D.
Absolutely perfect from the second my family arrived until we left 40 mins later.
Fantastic service
R. H.
Listened to me, and gave me options on how they will save my tooth. Wonderful service, THANK YOU VERY MUCH.
C. M.
It’s always a positive experience seeing my dentist. I feel that my smile and that of my family’s is in safe hands
M. K.
Great service, easy to park, nice greeting and a feeling that you are welcomed in both reception and treatment room - 100%
C. R.
Excellent experience with Ms Bala, a dentist who inspired confidence and undertook the extraction which was needed painlessly and superbly.
D. M.
Extremely well organised including the ease of the checking in system.
Fantastic service from Richard & team
G. T.
We are very happy with the Duston Dental Practice. Pleasant and clean environment. Welcoming staff.
S. B.
Really positive experience. We felt safe and the staff were friendly and helpful.
A. M.
The dentist I had she was excellent I felt relaxed and I had very little pain after brilliant service thank you
S. S.
Reminder sent for me to book an appointment, and reminder emails for the day. Not kept waiting on the day. Friendly, helpful staff.
Nothing to fault.
s. m.
Lovely friendly welcome, professional service and felt very safe the whole time.
T. T.
I was seen at the appointed time and received very friendly service. The treatment was explained and carried out with minimal discomfort.
R. S.
I found my new dentist was much more thorough than my previous one and I had more confidence in the outcome of my checkup.
R. V.
Attended for emergency treatment requiring a filling. Entry and surgery arrangements, re Covid, excellent.
D. H.
Very happy with the result and the way l was treated. Extremely satisfied particularly with my age.
J. S.
Very good service. I was very happy with the care and attention I received. Would recommend the practice.
P. N.
A really great dentist, he makes you feel comfortable seen very promptly, always very approachable staff.
A. D.
It's been my dentist for years, very happy with my teeth and how I'm looked after.
L. M.
After being I pain and discomfort since start of covid , I was thankfully seen by mr lamb who did an excellent job with a very difficult tooth. Thank you
D. H.
Having been to see Mr Lamb this week I cannot thank him enough for the kind and caring treatment I received during and after my extraction.
S. D.
Pleased with treatment provided and courtesy of staff, but a wait to get initial appointment.
D. B.
Iv been using this dental practice for 45 years and had excellent care on every visit thank you for your care for all these years
R. E.
Excellent dentist practice . I was seen promptly & efficiently by Dr Patel who was his usual friendly self .
m. g.
The whole team make this work
From. First contact to end of treatment .
Mr r sta... Has the pleasure when i visit.
C. P.
I was seen by dentist Rachael, who I cannot rate highly enough. She was extremely thorough, helpful and considerate.
s.
First class considerate service. A stress free experience in challenging times for them
J. H.
Great dentist , lovely staff , and always put you at ease , what more do you need when visiting the dentist .
S. B.
Highly professional approach to the current situation. I felt very safe throughout my visit.
J. T.
Nice dentist practice in Duston. Friendly and helpful and I like the email reminders to visit for a checkup.
v. s.
Excellent treatment and dentistry from Dr Williams over many years.
Would thoroughly recommend the practice.
F. B.
Very caring practice highly skilled dental technicians with considerable patience for the disabled would recommend to anyone
K. W.
Lovely practice, easy booking system, can even book by email and the staff and dental nurses are great!
J. F.
Everyone well organised. Quick, easy and efficient service. Many thanks.
M. G.
I am so pleased at the friendliness if all at the practice and thank them thank you Mr. Wardle for looking after me so well.
G. J.
Fitted me in as an emergency for a broken tooth and did 2x fillings. Very helpful and professional.
J. G.
Very friendly and helpful when booking appointments, will really miss Nilesh Patel who was a lovely Dentist.
C. H.
Best dental practice I have ever had in 50 plus years
D. C.
Always a pleasant experience. Calm, professional and friendly staff and usually running pretty much on time.
B. E.
As usual, an excellent service, from booking an appointment to care and efficiency of performing examination. Highly recommended.
S. M.
Very well set up for the current covid issues. Felt totally safe
C. R.
Had no problem at all with the dentist. great in and out left with a smile on my face
J. M.
Very positive experience, with an accessible, professional and courteous service.
The standards are consistently high and I could not have asked for more.
f. l.
Easy to get an appointment, friendly and efficient staff. Would recommend this dentist
M. W.
Very well run Dental Practice , all staff friendly and efficient ,very pleased with the service
D. S.
I can't thank Richard and the team enough
I have had a few medical problems and suffered with panic attacks and feeling anxious they always make me feel that I am a individual and understand my needs thankyou all
Diane Stephens
D. W.
Comfortable environment. Professional and efficient. Most importantly, the staff are patient and friendly with children. Thank you.
S. T.
Treatment was excellent. Also felt very Covid-19 secure
F. M.
1st class service. They seen me when I didnt think they would. Very caring practice
C. C.
Friendly welcome by receptionist, appointment for dentist and hygienist on time and no wait in between.
J. C.
Friendly helpful gental although waiting outside to get in on a cold day a nice
p. j.
pleasant and friendly staff as a nervous patient I am happy with the care they give
J. G.
Very well organised & always friendly, highly recommended
C. K.
Saw new dentist for first time.
Very friendly and efficient
Thank you
J. B.
Excellent treatment at all times.
Can not praise Mrs Williams and her nurse enough.
k. w.
our trip to DUSTON DENTAL PRACTISE for our usual treatment went well as it always has .the team are always very professional and kind
thank you ..
G. T.
Richard has renewed my faith in this practice with his friendly, caring,manner. Thank you
S. D.
They send email reminders, efficient appointments, pleasant staff, good dentist
B. M.
Service and treatment first class. Staff were very friendly and helpful.
A. B.
Very professional, never had any problems with Duston Dental Practice
D. C.
Friendly , Modern, Efficient practice. Been a user since 1968.
P. B.
Very good as always. COVID secure, felt very safe.
J. C.
Understanding , informative and always pleased too treat you with professional
Care , dentistry at its best
L. P.
Excellent detail practice, very pleasant and friendly staff.
J. G.
Very pleased with the attention given by Andrew and the staff during my recent inspection visit.
Ruth Gardner
B. H.
Really good felt comfortable all throughout my visit
H. C.
A delightful trip to the dentist! Efficient and friendly staff.
F. D.
Very quick service and good treatment. Recommended.
J. W.
Slight waiting time. Polite staff, and work done (filling and clean) done well.
No qualms at all.
D. M.
Fantastic service and so very helpful. Many thanks and Merry Christmas 🎅
H. P.
Very efficient and welcoming service. Very professional in carrying out remedial work.
K. c.
can not fault them under present conditions very pleased with service.
L. H.
Brilliant dentists, receptionists and great service all round.
H. G.
Been going to this practice for over 45 years and still as friendly and helpful as ever.
A. H.
Very professional, safe and overall a pleasant experience.
M. L.
Excellent arrangements for safe treatment. Courteous and efficient.
p. a.
Excellent visit, appointment on time and usual very professional and friendly service
A. T.
Very good and friendly team and efficient practice strongly recommend for Duston area.
M. O.
1st class service,staff very welcoming and parking facilities are good.
L. R.
I have been coming here for forty plus years ,excellent staff and excellent care.
P. S.
Friendly and sympathetic service.
Would recommend any time.
I. P.
Very friendly caring treatment, all fully explained beforehand. *****
P. S.
Pleasant receptionists and efficient service. Never kept waiting for longer than a few minutes.
L. S.
Great service, nurse was considerate, knowledgable and informative.
R. H.
Thankyou, for looking after my elderly Mother really well.
C. E.
Everyone at the practice are very helpful and polite
m. c.
Appointment on time. Dentist pleasant and no problems.
A. W.
Excellent dental practice, who understand the individual.
C. P.
Very happy with the work Cerys did on a filling for me.
H. B.
Cannot fault service, went the extra mile in these trying times
M. B.
Very well managed and hygienic
J. H.
Very efficient, and everyone was very friendly and helpful
A. S.
Friendly staff, professional care and went in on time! Couldn't ask for anything more!
c. w.
Friendly, efficient, professional and very helpful.
P. M.
Friendly, professional service in a safe environment.
T. E.
Went in before time. Staff are always professional and courteous.
B. B.
Great staff who look after you from the beginning.
J. R.
The service I received was excellent. No complaints.
B. A.
Good service, friendly staff, & expert treatment.
C. C.
Excellent system, no waiting around!
a. b.
Responded well to my need for urgent attention during COVID restrictions
P. S.
Excellent customer service. A very friendly practice.
A. K.
A great team providing great dental care
B. N.
Very safe, very professional, thankyou
A. C.
Excellent service from front desk to treatment from Richard
M. N.
Lovely friendly staff, always a service with a smile!
i. s.
Very good treatment and friendly service
D. C.
Always had a positive experience here despite being petrified of Dentists !
R. E.
Very painful experience. Tooth still sore and sensitive.
P. V.
If you need a dental surgery, it’s a good one!
E. M.
Great practise. Never had an issue. Perfect.
D. V.
Everything was great - the staff were excellent
E. P.
Excellent thoughtful considerate and very pleasant
H. W.
All very friendly. Very good service
j. b.
Excellent service. Everyone very friendly.
M. K.
Excellent service! 100%Recommend!
c. G.
always get 5 start service at Duston Dental Practice
O. O.
The tooth extraction was quite painful and distressing.
N. H.
Great job overall. Great staff.
C. S.
Lovely staff, very helpful and friendly!
M. I.
Very friendly and professional service.👍
M. T.
once again a first class thank you all.
M. F.
Very Pleasant and professional.
P. C.
Very professional, friendly and caring.
S. A.
Very friendly professional team.
A. P.
Friendly and knowledgeable staff
J. K.
My experience was very good 😊
M. &. S. S.
Kind, painless and professional as usual.
!
N. S.
Fast friendly and efficient
M. H.
Prompt friendly service by professionals
I. I.
Excellent staff and service!!!
d. c.
Excellent service that says it all
L. M.
Very friendly and professional staff.
W. P.
Always friendly and helpful.
j. l.
awesome as allways!
S. V.
Excellent service, as always.
M. j.
The service was outstanding.
M. L.
Great service!
B. S.
Everything excellent as always
B. C.
Excellent
G. O.
Excellent service and staff
w. l.
Always a great service
D. H.
Great practice and staff
S. F.
Pleasant place and people
J. H.
Excellent
R. B.
Helpful and friendly team
B. M.
Efficient and polite
K. c.
Excellent dental care
t.
Excellent
G. A.
Excellent Service
D. A.
Great as always
v. a.
T. M.
J. M.