Reviews of South Cliff Dental Group, Hamble. (Dentist) in Southampton (Hampshire).

South Cliff Dental Group, Hamble

181 Reviews

109 Comments

Dentist

Dental clinic

Copse Ln, La, Hamble-le-Rice, Southampton SO31 4QH, United Kingdom

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Description

Information of South Cliff Dental Group, Hamble, Dentist in Southampton (Hampshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of South Cliff Dental Group, Hamble

Sunday

Closed

Monday

8am–5:30pm

Tuesday

8am–5:30pm

Wednesday

8am–5:30pm

Thursday

8am–5:30pm

Friday

8am–5:30pm

Saturday

8:30am–5:30pm

Popular times

Sunday

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Monday

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Tuesday

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Wednesday

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Thursday

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Friday

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Reviews of South Cliff Dental Group, Hamble

J. M.

Had a great service experience with my treatment I was recommended Andreas, the dentist by a friend. I am a person who has a real fear of dentist but this man made me feel comfortable at ease and calmed my nerves making me feel relaxed which is very important for me. I have had full dentures done extractions but I must say Andreas and his nurse. I'm sorry I can't remember your name. We're fantastic in the way they treated me. Thank you for allowing me to smile again and be out of pain would highly recommend to anyone thank you guys

k. d.

Very impressed that this practice could fit my wife in for treatment of a v uncomfortable tooth, at very short notice. Immediate care given and another appointment made easily. The following day I attended for a large filling replacement..all carried out in a friendly and professional way... and totally painlessly! Reception staff always friendly and helpful... we'd recommend this practice to anyone.

K. B.

Wow what can I say from the reception team who were very friendly. I went in yesterday with pain like no other. The dentist was very good explained everything so well and made me feel so comfortable. Also the dental nurse was great. I highly recommend this dental surgery

W. W.

Really good service and dental checkup. Excellent dentist who made me feel very welcome. Gave me some good health advice. Good experience all round. Been a bit difficult during Covid but they are heroes for keeping going during such difficult times.

A. J.

Took a while to get an appointment as a new patient (NHS) but service on the day was top notch- all staff were so welcoming and friendly. I have never much enjoyed an dentist experience but felt very comfortable, it was my daughters first ever dentist appointment and i wasn't sure how she would be but she was happy thanks to the dentist who engaged her with a special glove elephant!

I have been a patient here for a few years and have always received excellent treatment and advice from the dentists and all the staff who have seen me. The reception team are always friendly and helpful and it's easy to get through on the phone to arrange appointments. I have always been able to get an emergency appointment when I have needed one and I highly recommend them.

P. C.

I'm leaving my review here because there is a problem with their preferred method. Simply, Google won't allow me to sign in. It's taken me 3 years to find a NHS Dentist so was over the moon when South Coast Dental Group had spaces at their Hamble Surgery. Due to Covid-19 and due to problems beyond their control, it's taken nearly a year to finally have my first appointment. Despite being on the other side of the River Hamble from my home, the surgery is very easy to find and has a good sized carpark with a Disabled Parking bay. Walking through the main entrance, there are the surgeries Covid-19 requirements. On entering the reception area, I was surprised how spacious the waiting area was. The seating was spaced out around the room so no contact made with other patients. The receptionist were seated behind a perspex barrier and both were very friendly and welcoming. With paperwork sorted, I went and waited. That wait was less than 5 minutes and I was taken through to see the Dentist. The Dentist was very friendly and patient especially whilst trying to get xrays done. She has found a number of things that will need treatment and the first of two appointments has been made for May. This to some may seem a long time, but I don't mind this as I have now found a good NHS Dentist. Overall, a nice place with friendly and professional staff.

M. M.

I've had a good bit of trouble with making appointments and general admin here, though I mostly blame the poor funding of NHS dental treatment overall, though the poor phone system contributes too. It seems the admin is improving recently. I've not had a cancelled appointment in a while. I can't fault the wonderful dental staff at all either. The dentist kindly took a risk on an difficult extraction for me as I was in real pain, with no end to the hospital waiting list in sight. I'm really grateful for this. If I can make my next appointment via phone easily, I'll consider popping the fifth star.

The receptionists here have always been friendly and helpful. The practice is short of both dentists and hygienists at the moment but the visiting dentist they brought in who I saw was brilliant, efficient and friendly.

E. S.

I enjoy going to this dentist, the receptionist was helpful and friendly, my dentist and his dental nurse were so welcoming and explained everything to me that was happening and answered my questions very helpfully. Overall it was a great experience and has made me feel better about seeing a dentist

V. M.

Although I have had issues getting a hygienist appointment I had a crown fitted in November and have today been back for another crown and the service from Andreas has been amazing. I am a nervous dental patient but he always makes me feel so relaxed and settled

R. A.

Great service when you can actually get to have an appointment. Had my appointment cancelled about 2 months ago and ever since that day I have been trying to contact them to rearrange an appointment, numerous phone calls, voicemails, emails, no response whatsoever. Every time I ring, it’s always ‘busy’ or no one answers, at one point I would call the number and it would divert to a different branch.

K. S.

I had to request an emergency appointment and the receptionist was so helpful. I saw the dentist the next day who was so kind and friendly and fixed my tooth perfectly.

M. W.

Excellent treatment from Andreas. Root canal work and replacing some old fillings. All well done, and all the team were welcoming.

V. B.

Hard to get through by phone but very helpful when you do. Appointment was on time and very professional. I don’t yet have an allocated dentist as they are short of dentists but the dentist I saw was professional.

N. C.

I find dental care to be good I understand not all NHS patients feel the same, however the building, grass and carpark is not looked after and not a good advert for "South Cliff"

J. F.

Another dreaded visit to the dentist but once again treated with kindness, curtesy and respect by all members of staff. So not so dreaded once again 🙂

Great service dentist was very informative about my treatment and even took the time to talk to me about my daughter who can be very nervous. Had a few cancellations but receptionists have always tried to move appointments round to accommodate.

S. M.

Very happy with our visit here, thank you. The whole family came in and it was a very positive experience with friendly receptionists and a very helpful and patient dentist. We feel lucky to have such a good dental practice nearby. Good work everyone!

S. C.

Following my recent visit for a chipped front tooth I was seen to by Dr Andreas. I really can't speak highly enough of the treatment he gave me. He managed to sort out my teeth (which I thought would be virtually impossible to do) but he worked on them and they look absolutely amazing. I felt a little emotional when he I looked in the mirror. Thank you to Dr Andrea's and his nurse for everything you do.

T. V.

Fantastic dentist, I would highly recommend this practice to anyone. Andreas the dentist is so kind and patient and really put me at ease when having crown work done . Definitely happy , thank you .

C. J.

Great service, I believe we saw a new dentist. Make sure you keep him! I’ve had so many cancellations over the past year, that I hope this is the return of the old Copse lane service pre covid.

C. E.

Seen by the lady dentist working here short term, and her lovely Nurse.. (sorry, I didn't get their names..).. Both were knowledgeable, enthusiastic, and explained in full what was needed and why.. Thank you so much, my toothache has now gone!. X

M. B.

my first experience was not really up to par... But I went again today, saw a different dentist and she was lovely, very caring and removed not only a loose tooth but also the one beside it which was broken and slightly infected... After many childhood traumas and my last visit here my faith has been restored, thank you

A. B.

I have had severe toothache for a few days now. Following understanding that my wisdom tooth was aggravated, I decided to have it removed as I could not stand the pain any further. After consulting with Andreas and me understanding any possible post removal issues, we went ahead. I was in and out in less than 5 minutes. It was removed with precision and expertise. Thanks to both Andreas and Katie for making me comfortable throughout. Andy B

D. R.

Excellent service! My dentist is amazing! Had a root canal today! She did a great job! Highly recommended

S. K.

Shambles in Hamble EDIT: Following the original review the practice did swiftly get in touch, apologize/make their difficulties clear and make an appointment slot available - would this have happened without the bad review though.... Original: "Impossible to get hold of this practice - even though I'm supposed to book a follow-up appointment as advised by the practice! Last year you had to spend ages waiting on the line and call multiple times to get through. Now they have a messaging service they seem to just ignore - useful for them. They clearly haven't resolved their staffing issues and appear to getting worse, not better."

R. S.

Really grateful to Andreas and team at the hamble branch! excellent advice and service consistently. Always recommend them as I have complete faith in their skills.

M. I.

Love this dentist. Polite, kind, understanding and simply the best. Dr Onkah is superb. Can't recommend highly enough.

R. W.

I was given an emergency appointment here at very short notice which was brilliant. The receptionists were lovely, and all the staff in the room were quick and efficient. I was in agony, and now I'm fine!

A. W.

Very good care and communication from staff having visited for emergency appointments, root canal and other work ongoing. Worth travelling from Portsmouth where this was the closest available dentist. Cancelled appointments were annoying but understandable due to Covid. Significant difficulty getting through by phone to rebook appointments is the only thing stopping this being 5 stars.

S. B.

Emergency appointment completed with the minimum of fuss Crown re cemented and follow up appointment made. Special thanks to the receptionists who were most helpful

N. P.

I was quite hesitant at first needing to take a tooth out but Dr.Andrew and his assistant, Katie really put me to ease. Really happy with the operation and result, and the care shown after the operation. Great team, Highly recommend.

r. t.

I have to say that i m really nervous about dentists but doctor Andreas and nurse Katie helped me feel comfortable and they took care of me. I had a tooth extraction and it was a difficult one. Doctor Andreas managed to remove everything with care and he always asked me if i m ok during the procedure. Also reception staff very friendly and efficient. Would recommend.

S. Y.

Pain free trip to the Dentist today. Helpful receptionist. Patient Dentist and nurse. All in all, not a bad morning!

d. c.

On time, quick with no need for numbing gums as very precise fixing my chipped front tooth. Very Happy

D. U.

Been years since I visited a dentist due to how I was treated, I can not complain about the way I was treated at Copse Lane. Certainly changed my view on dentists. I can’t fault the way I was treated on my visit.

Booked an emergency appointment last week due to sensitive and painful teeth. My appointment lasted approximately 90 seconds, and I was prescribed with antibiotics for an infection around my wisdom teeth. A week later and the pain is worse than before. Update: I visited Dr Panos again, he very kindly gave me more explanation on the reasons behind my recurring infection, and gave me another prescription of antibiotics which worked. Also took x-rays and referred me for wisdom teeth removal.

d. b.

Christine really sets me at ease... went for my first denture fitting, soon I'll be able to eat again properly...

K. C.

Got an appointment booked for next month good service managed to get through straight away

H. l.

The dentists and all staff are so super friendly and helpful. I had to have an extraction which was not easy but the Dentist showed compassion and empathy. They did not give up and I have been back for a check and again nothing was too much trouble. I would recommend this Dentist and especially to people like me who are no good with pain because the Dentist did everything with care. Great service.

J. H.

I’ve visited this dentist 5 times in the last couple of months (including seeing the hygienist). Every time their professionalism has been outstanding. All the staff are super friendly, and it actually feels like a really comfortable experience visiting here. Their systems which they have put into place to prevent Covid spreading are really reassuring, and the staff explain them very well. The dentists talk through what they’re doing or about to do and discuss options before doing it, which is nice as other dentists I’ve been too they just start messing about in your mouth and don’t say a word. The nurses also explain what they are going to do before they do it, and why they are. Out of the 6 dental clinics I’ve visited in Southampton, this is my favourite and I’ll continue going here. A bit thank you to all the staff at Copse Lane Dental who put in so much effort to make it such a pleasant experience 💪🏻

M. K.

Best dentist I have ever been to (and I have been to quite a few)! Special thanks to Freya (sorry if I misspelled your name) who always makes sure that I know what she is doing and how. She always reassures me which for me is really important because I have anxiety of going to the dentist, but not with Freya. They also remind you appointments with text messages which is great and their overall approach is just very professional. 10/10 would recommend, especially to people who are scared of dentists like me!

R. D.

Just finished a series of treatments. Dentist was very caring and supportive throughout. Would recomend. Thank you

L. A.

I am a new patient at this practice and can't fault the service I have received. From the administration staff to my treatments I was jolly pleased. I even managed three fillings without an injection because the dentist was so gentle.

T. l.

Had the pleasure of seeing my favourite dentist,Onka and his lovely nurse today. Practice is light and airy. Staff all extremely friendly and efficient. Would recommend.

M. G.

Came in for an emergency appointment with Dr.Panos and his Nurse Holly. Since then I have had a great experience. Being a very nervous patient, I had concerns about going, but have had top quality care throughout. I saw their specialist for a root canal and it has solved all of the pain and discomfort I was having. Thank you to all staff involved, including reception for helping me overcome my dental phobia and receiving 5* care.

L. h.

The dentist eniola was very patient especially as I struggle with anxiety in the dentist. Explained everything to me and was very thorough. Only downside was the waiting time

L. B.

Amazing and friendly staff they always make you feel at ease, would definitely recommend.

m. l.

I know it's been a hard time, but they have always been helpful. Very friendly, and treatment 1st class.

K. M.

I recently attended my first appointment at this practice for treatment. The dentist i saw and her dental nurse were lovely. They put me at ease and were professional and kind the whole time. Highly recommended.

K. M. R.

Really lovely Dentist, she was so patient. I only wish I knew her name to give her proper credit.

A. R.

AFTER HAVING A CROWN EXTRACTION A WEEK ON I WAS IN PAIN AS I COULDNT GET THROUGH ON THE PNONE I WENT DOWN THERE THE RECEPTIONIST SAID CHRISTINE WOULD SEE ME IN 5 MINS ! GREAT I DID HAVE AN INFECTION WHICH WAS VERY ANNOYING BUT SHE WASHED IT OUT AND GAVE ME ANTIBIOTICS AMOXICILLIN 500MG AND METRONIDAZOLE 400MG . SO MUST WAIT 7 DAYS GOOD PROMPT SERVICE .FRIENDLY STAFF

A. C.

A few months ago I had a very unpleasant experie with them. There are photos with the issues I've had, I left a photo. They actually almost solved the issue.. I had to go 4 or 5 times to repeatedly fix the same fillings that keep on falling.. it hasn't beed smooth to say the least but at least they agreed to fix my teeth free of charge after what happened. I couldn't of done it without them agreeing to fix these issues. The wisdom tooth I had problems with, had to be remade three times.. It was a pain. I don't know if I am very ,very unlucky bit honestly I've never had this problems happen to me before. Now I just want to finish with this thing once and for all. This Saturday should be the last time I go to have the last tooth filling remade. I promised the surgery that I will remove the initial review but I can't remove it unfortunately. I am trying to speak with Google because all my reviews left here on Google Maps and I can no longer modify them. Until then I wanted to let everyone know how things went since I left that negative review. I can't really recommend them because I had so many problems.. I hope they will manage to solve the issues so we don't have to come back to repeat the same procedure again and again and again. All the best

P. B.

Absolutely amazing x staff are the best I've come across in many years , I cannot speak highly enough x

P. H.

First visit to this dentist for a check up after moving to Hamble , excellent service all round.

K. T.

Super service. They even fitted my son in at the same time as my daughter, even though he wasn't booked. Thank you.

I. B.

Very good dentist and treatment. However reception staff could do with some improvement on the consumer relation front. Building could also do with a spruce up.

E. R.

Worth the trip, had fillings done and cleaning. Great, thorough service, thank you Andreas and Katie.

Currently undergoing invisalign treatment with Deepika. She has been nothing but helpful, informative and made sure I have felt comfortable from the start. I have had some bad experiences from dentists and dental practices in the past but this is by far the best dentist I've been to. The rest of the team and reception staff are very friendly and always happy to help wherever they can.

T. H.

I would like to thank both the dentist Deepika and the nurse Natalie for both root canal treatments. I am really nervous about dentists and they helped me feel extremely comfortable, I’m now no longer in no pain and I will be booking in for my crowns shortly. Thank you so much for the 5* treatment and getting me out of pain!

t. w.

Brilliant,best I've ever been too. Everyone very friendly and efficient.

A. Y.

Patient staff at reception and in surgery. Felt comfortable with my experience. Thank you.

M. R.

I cracked my tooth and managed to get an appointment quickly - was seen within 48 hours, staff very friendly - would use again.

J. N.

After 2 years of manor dental surgery charging me through the roof to save a tooth I desperately wanted removed the copse lane dentist took one look at the tooth and removed it there and then. Problem solved at last! Everyone was polite and friendly. Glad to have found a good dentist.

a. a.

Spoke to a very polite girl on the phone, she rearranged my appointment and went out of her way to find me a more convenient time. Couldnt of been nicer. Dentist was good too.

m. a.

Indeed very good...Best dentist..I tried to give 5 stars but due to network problem I failed to complete....the best dentist of our town..

S. B.

Very caring and proffessional staff. I saw Louise and her dental nurse. Everything was clèarly explained to me and all my questions answered. They put me at ease, after my treatment they gave me time to compose myself. I am very gratefull, I would recommend them to everyone. Thank you so much😁

J. M.

They are absolutely fantastic Very friendly Nothing is any trouble for them Always puts you first I think they are truly wonderful

G. B.

Been at this practise for many years and can honestly say that i am so comfortable now walking into a dentists for treatment as the staff and dentists are friendly and understanding. I used to fear going to the dentist, but not anymore. A big thank you to all the staff. 10/10

T. C.

I hate the dentist and avoid going at all costs until I had no choice but I was lucky enough to be given Andres. He was kind, considerate, professional, gentle....and a nice guy :)

C. F.

Wonderful treatment from Andreas and Katie - great advice and made sure that I was looked after at every stage. Highly recommend.

G. D.

After having issues with a Abscess and tooth, yesterday I had my roots extracted. Many thanks to my dentist and nurse whilst the extraction took place. I cannot recommend them enough.

Y. H.

Had a broken tooth & got a emergency appointment , all very polite, & very clean premises.

C. S.

I had a wisdom tooth removed today with Louise. I am a very nervous patient. Louise was amazing very patient and understanding. Highly recommend this dentist. Thank you

C. L.

I have a MASSIVE phobia of the dentist, and yesterday the dentist saved my tooth with a root canal, put me at serious ease considering I'm usually put to sleep! Couldn't recommend highly enough 👌