Reviews of Frome Valley Medical Centre. (Doctor) in Bristol (Gloucestershire).

Frome Valley Medical Centre

40 Reviews

23 Comments

Doctor

Doctor

2 Court Rd, Frampton Cotterell, Bristol BS36 2DE, United Kingdom

Description

Information of Frome Valley Medical Centre, Doctor in Bristol (Gloucestershire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

Sometimes there are places with not the best rate, this is this case but this doesn’t mean that they are giving a bad service to their customers, sometimes in the internet the people only post reviews when they are not happy with the service, so sure you’ll find a good service here too.

Map

Open hours of Frome Valley Medical Centre

Popular times

Sunday

Monday

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Thursday

Reviews of Frome Valley Medical Centre

C. M.

I moved into the area around two years ago now and everyone that I’ve dealt with at the surgery has been absolutely lovely. I’ve always got an appointment when needed. Receptionists have been kind and attentive. All doctors or nurses I’ve spoken to or seen have been great.

C. S.

Recently had to call a couple of times regarding both my sons, the receptionists were really helpful, both the nurse and another day the doctor ensured she called back to check up after prescribing medication. Overall very impressed considering the staff are under lots of pressure!

W. H.

I have recently moved back to Winterbourne from Yate and registered with Frome Valley. The transfer of our records was easy and straight forward. On the occasions I have had to speak to them the staff have been great , very knowledgeable and understanding. It was easy to get a telephone appointment and Dr Warwick called when arranged and on time. She was very helpful ,listened and gave great advise. Overall a great service from start to finish. In these busy times and lack of funding I was really pleased with the service.

S. F.

Couldn't be more helpful. I recently went away for a long weekend and forgot my medication. I phoned and was phoned back by Ondrea Hodges who had a prescription sent up to a pharmacy where I was staying.Ondrea was brilliant, helpful and understanding. I picked my prescription up the same day Many thanks.

J. L.

Excellent service. I've had various issues dealt with efficiently by phone consultation, helpfully avoiding me having to attend in person. Also had phone consultation about my daughter then offered same day face to face appointment later, which was great as meant she didn't miss school. The difficulties getting through to reception are a result of the extremely high demand being put on GP surgeries and the lack of adequate funding and staffing. Blame the government for this, not the GP staff!

K. B.

Staff and doctors have been very helpful. eConsult on the other hand is a terrible system, can't make head nor tail of it

T. M.

I have never had a bad thing to say about the surgery. The receptionists used to be harsh but now they are amazing. Thank you for seeing me during lockdown too.

S. C.

After having lost total confidence with my Dorset surgery I was very wary about this practice after having read the reviews. I have to say that the reception staff were pleasant and helpful. The phone staff were very good. The GP was excellent. Welcoming understanding showed empathy and wasnt phased by my own knowledge of my condition. Discussed everything with me and its the first time for a long time that I left a GPs surgery feeling positive and better than I went in. Only fault is the time it takes to get through. I guess thats too many patients and not enough staff.

A. N.

What an excellent practice A thoroughly forward looking Medical Centre. It is truly impressive how as an organisation you have adjusted and adapted to the changes in; our expectations, the standards we take for granted and the technological advances that you have to cover - such a diverse age profile. The staff on reception, the nurses and the doctors are all thoroughly committed and demonstrate genuine care for people and are true professionals. I work and lead in a customer driven organisation and year on year I continue to be impressed by Frome Valley and want to thank all who have worked so hard to make it much better and easier for us, the patients.

D. C.

This is what exactly the care and service I expect from a GP surgery. Receptionists are helpful and efficient, the nurse was friendly and professional, the GPs actually know what they are taking about and seem to put the effort in to care for their patients. You don't feel rushed or feel like you are wasting their time. Thanks

J. S.

Always been very impressed with Frome Valley - they try to give you appointments as soon as possible and the staff are very friendly and professional. Particularly impressed with how quickly they respond if you have a concern with a little one - I have toddler twins and have always received an appointment or call back the same day

E. W.

Over the last few years I have required care and attention medically and the staff of FVMC have provided this in abundance. Thank you for your diligent service in difficult times,

G. C.

Just registered as a temporary resident. What a pleasing experience from a very helpful lady receptionist, so unlike the stereotype we have come to associate with.

J. T.

Always been treated professionally and courteously by the receptionists, nurses and doctors.

J. H.

Average service and considering alternative GPS.

l. m.

Lovely staff

C. S.

Much improved

O. S.

P. H.

P. H.

B. E.

m. c.

L. W.

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