Reviews of Dr Thyne & Partners || Stockbridge Health Centre. (Doctor) in Edinburgh (Edinburgh).
Dr Thyne & Partners || Stockbridge Health Centre
1 India Pl, Stockbridge, Edinburgh EH3 6EH, United Kingdom
Description
Information of Dr Thyne & Partners || Stockbridge Health Centre, Doctor in Edinburgh (Edinburgh)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Dr Thyne & Partners || Stockbridge Health Centre
Sunday
Closed
Monday
Closed
Tuesday
8am–6pm
Wednesday
8am–6pm
Thursday
8am–6pm
Friday
8am–6pm
Saturday
Closed
Popular times
Monday
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Tuesday
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Wednesday
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Thursday
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Reviews of Dr Thyne & Partners || Stockbridge Health Centre
L. H.The team have since reached out to ensure I am ok after the experience and to explain what happened. I hope to now put this experience behind me and benefit from the high quality care provided by the GPs.
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My experience with the GPs at this surgery has been brilliant, very thorough and professional. However my experience with the reception team has been awful. I attended the practice and was told to sit down immediately and there were signs saying 'don't approach the desk'. There was a miscommunication, I thought the staff knew I was there for my appointment, having said my name and appointment details over the buzzer before being allowed in to the surgery. Apparently these details weren't passed on and I was never 'checked in' for my appointment. These things happen, particularly currently as processes and procedures have changed to ensure COVID prevention measures are in place. In normal times I would have approached the desk, as I had been waiting 40 mins and was the only patient there, but the signs in the surgery made me believe that I would be breaking their COVID processes by doing so. Instead of showing any sort of positive communication skills, Caroline the receptionist, raised her voice yelling at me to explain the breakdown in process. The abuse by this staff member was an awful experience and I fear going into the practice again to address health concerns, as I do not want to run into her and be treated in a similar way again. Such a shame as the GPs are second to none.
E. N.Using there IT system for appointments and repeat prescriptions is excellent. Friendly reception staff and good doctors. Great location.
T. F.Great staff
K. H.
L. B.
R. M.Contact
Photos
