Reviews of Heath Lane Surgery. (Doctor) in Leicester (Leicestershire).
Heath Lane Surgery
Westfield Ave, Earl Shilton, Leicester LE9 7RT, United Kingdom
Description
Information of Heath Lane Surgery, Doctor in Leicester (Leicestershire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
Sometimes there are places with not the best rate, this is this case but this doesn’t mean that they are giving a bad service to their customers, sometimes in the internet the people only post reviews when they are not happy with the service, so sure you’ll find a good service here too.
Map
Open hours of Heath Lane Surgery
Sunday
Closed
Monday
8am–6:30pm
Tuesday
8am–6:30pm
Wednesday
8am–6:30pm
Thursday
8am–6:30pm
Friday
8am–6:30pm
Saturday
Closed
Reviews of Heath Lane Surgery
M. W.My family has used this surgery for 35 years, occasionally and only when we need to. In all of those years the service they have provided us has been first class and exceptional. On one occasion, when my young son was ill, the doctor "Moncrief" went beyond my expectations. We are very lucky to have such a well managed practice.
T. J.Some doctors can be incredibly rude and dismissive also I think one person at the desk. HOWEVER this is not the case for all. Most women at the desk are the most lovely friendly people who do what they can to help. Most of the doctors are amazing. I have had countless problems, visits, phone calls and they have been reassuring, kind and listened every time I have spoken to them. Especially Dr Martin, Dr Preistmen, Dr Lawrence. These are some of the absolute best there. DR clever has also been brilliant with some of my own issues as well as my children's and I can not give her enough credit. My children all felt at ease in her company and let her do all of the checks she ended while answering her questions witch is a change from the fact they normally won't even look at someone they don't know let alone talk smile and let them touch them. It's like most places sometimes you have a bad experience but most of the time not. There's only normally a wait if you ask for a certain doctor otherwise they get you in ASAP even the same day. I've called before in the afternoon and gotten a appointment or a phone conversation. Even been asked to go down after the call so they can check things. They are such love people and I don't understand why they have such a low rating. Seems people are only really saying the negative side. It can take a while to get through sometimes but that's not there fault that's other people also calling and phone lines being busy/full. They can't help that you have to wait a little while they tend to a different patient or help someone
K. J.An outstanding surgery working for the benefit of its local community
W. M.Dr Hudson is such a lovely caring listening doctor. She made me feel really at ease and really knows her stuff. She went beyond to help me and I would like to thank her. My appointment was 8.15 fri 11th September. Also the lovely blonde haired receptionist who got me a blood test the same day, she was very caring. It was a good experience. Thank you do much.
A. L.Since moving here this doctors is amazing, compared to a previous in Leicester, they answer the phone pretty quickly, they get u booked in on the day. I use to have a 8 day minimum waiting list at my old one and that was everytime for 27 years! Staff are all lovely and facilities are up to date and clean.
R. M.My family have used this surgery for 22 years now and we have always had good experiences, the Doctors are great, always looking to help.
Receptionists are always courtious and helpful.
Can't understand all the negative reviews.
I suspect some folk go to the surgery with a belligerent / confrontational attitude, and that doesn't benefit anybody.
K. S.Can honestly say always get through on the phone, might have to hit redial a few times, receptionist are helpful and of i ring for an appointment the day i call i always get one. Personally i dont like telling receptionist what my symptoms are but common practice now
C. S.Our communities G.P. Good range of Doctors, very good place to go if you are unwell, has it's own pharmacy and minor operations unit.
Large car park and easy access. Something for the children to play with. Picturesque position.
D. W.I had my COVID-19 vaccination on Friday 29Jan
Just a thank you You we’re all so efficient Keep up the good work
Many thanksDavid Wareham
C. B.Excellent service and very friendly staff. Having experienced a few GP surgeries around the country I can say this is one of the best.
S. M. S.No way does this surgery deserve 2.7 stars (at the time of writing). They are probably the best GP's around, modern, effective, quick, caring and good at what they do.
R. A.The system allows you to see the appropriate person on the day if you have an urgent medical problem and you only wait if you want to see a specific Dr. Had nothing but good care for myself and my family
D. B.I won't name the doctor, but HIS attitude was rude and short, couldn't wait to get you out the door, did well to keep my cool, will change to a different surgery soon,.
L. B.Cannot fault this surgery, they got results thru for a member of my family, left messages on home and mobile answer machine then as i hadn't got to the surgery to collect the prescription today they hand delivered it to my address with letter from dr and sample bottle, this exceeds my expectations of any surgery, Thank you
J. 8.The gp's are generally very approachable and take concerns seriously which is refreshing compared to other surgeries, shame that it takes 3 weeks + for an appointment most of the time.
K. J.An outstanding surgery working for the benefit of its local community
J. C.Excellent surgery, receptionists great and doctors very supportive and attentive
D. C.I recently had an operation the after care I got from hannah was brilliant.
L. R.I always get in pretty quickly when indeed to .
And always very helpful x
V. O.Clean helpful just hard to get to see a doctor
a. k.I work on the site . A cross the road
J. G.All facilities on ground floor.
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L. H.