Reviews of Hearology Victoria. (Doctor) in London (London).
Hearology Victoria
Audley House, 13 Palace St, London SW1E 5HX, United Kingdom
Description
Information of Hearology Victoria, Doctor in London (London)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
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Map
Open hours of Hearology Victoria
Sunday
Closed
Monday
9:30am–5:30pm
Tuesday
9:30am–5:30pm
Wednesday
9:30am–5:30pm
Thursday
9:30am–5:30pm
Friday
9:30am–5:30pm
Saturday
Closed
Popular times
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Reviews of Hearology Victoria
A. S.
I don't think that 5 stars really covers what Hearology have done to my quality of life. I was deaf in one ear for 20 years and never expected to get the hearing back. I regularly had my ear cleaned there and Vincent noticed there was probably something we could do to sort it. After careful collaboration with Kenny, i now have my hearing back and my life has totally changed. Charming, friendly and really know what they're doing. Would recommend a thousand times over.
J. L.
Excellent microsuction. The whole process felt extremely professional and clean. The clinician was great and made me feel at ease.
The only comment I'd have was that the appointment felt a bit rushed, despite me being on time.
I didn't feel like I had time to ask many questions and I was hurried in to the appointment. I suppose it needs to fit into a 15 minute slot but when you're paying that amount (and in my case didn't really even need much wax removal) I'd like to feel like perhaps I had 20 minutes instead, to ask questions and not feel like the clock was ticking.
I'd definitely recommend Hearology though, all in all I had a great experience.
N. P.
Went for an ear clean and the staff were wonderful. They were extremely friendly and professional. The actual procedure was less than 15 minutes and I am thoroughly pleased with the results. Went in struggling to hear out of one ear due to earwax blockage and came out with my hearing back and the discomfort in my ear removed. Would highly recommend for people suffering with blocked ears.
K. W.
Needed an emergency appointment for a friend. The whole process of obtaining an appointment was very much helped by staff who couldn't have been more helpful, considerate and kind. The audiologist went above and beyond to help with the problems on hand. The clinic presents well, clean and has firm measures in place regarding the current hurdles of the pandemic. I am happy to recommend it. Thank you.
N. B.
I'm very happy with the service overall. I went in with a blocked ear after having no success clearing it myself with ear drops from the pharmacy. I was able to get a next day appointment and the whole thing only took about 15 minutes in total. The doctor was kind, explained everything clearly and did a good job cleaning my ear, including the one that wasn't blocked.
J. M.
I was directed to this kind of service by the NHS and a friend had recommended hearology. My problem wasn’t fully resolved in the original appointment, at which point I was told I could return for a follow up without further charge. However, the clinician offered to see me in a free slot 15 minutes later, even while he had other things to do, and was successful. Good service and clear communications.
R. O.
Saw Vincent today to have my ears microsuctioned. It was much more pleasant than the water cleaning I had had in the past. Not uncomfortable at all. I'm so happy with how clear my hearing is now! Vincent was really kind and reassuring which made me feel really relaxed and in good hands.
c. d.
Harry Micro suctioned my ears today.
The whole process was super efficient, completely painless and Harry himself was very knowledgeable and articulate about what he was doing and why. I’ve arranged a hearing test with you for next month following his recommendation.
P.
Edit: maybe 3 stars is too harsh - edited to 4 stars - however my comments stand.
Hearology’s reply to my feedback says I failed to mention about being offered another appointment, and when they did so I refused and said I’d rather go elsewhere, when I did not. Yes they did politely offer me another appointment the following day at another clinic, which I thank them for, but I simply and perfectly politely replied “not to worry”, as I knew I couldn’t get to London Bridge on Saturday. And all I politely mentioned before that, is I knew my appointment would highly likely be quick, and politely questioned about the appointment after me going early.
As for the Ryanair reference - okay maybe a bit harsh, given their reputation for customer service, but the key point I was making is valid - low cost airlines operate a tight turnaround time with little or no leeway for exceptions, and the ‘zero tolerance’ appointment system hearology run is the same to some extent. I of course, completely appreciate lateness is difficult to manage as I acknowledged, but rather than getting into the laws of Physics, it was simply saying there is an extremely tight 15min appointment system with little/no buffer, which some business allow for, and maybe there’s room for improvement - for example if needs to be that tight for their business model (which is fine), then maybe there is a better way of setting appointments 5-10 mins before the treatment time, to allow for overruns, time people to find the building / arrive / register, or anyone running a few minutes late. That way it maybe also wouldn’t feel so rushed, as some other reviews have pointed out. Failing that maybe the confirmation email/text could at least more clearly ask people please arrive 5 minutes before the appointment. As I highlighted, some appointments over run and patients can equally be made to wait (as I have been happy to several times), and so yes it is a little frustrating when that flexibility isn’t reciprocated. But if anything, it was simply feedback, as well as a warning to others not to be late! I’d fully recognise the service overall is good, and 3 stars (now 4) isn’t exactly a bad review. I do question businesses that rush to the defensive and quote things that wasn’t said, rather attempting to take onboard any feedback - but if that’s just because of my Ryanair reference touched a nerve, then I apologise - but they really shouldn’t feel too sad about feedback - there’s always room for improvement, including me getting off the tube at St James’ Park next time. Take care.
** original review**
Was 4.5 stars now 3.5 lol. It’s essentially a great service, in terms of the actual cleaning service they provide, but as others point out it is all very rushed - so make sure you arrive early, be prepared to wait if they are running over, but don’t expect any flex if you are even slightly late. They essentially operate a Ryanair style turnaround with 15 minute appointments and no buffer. That’s all fine with quick simple cases, but some clearly take longer. On more than one previous visit, I’ve waited 10-15mins past my appointment time to be seen, which wasn’t a problem, but when I arrive 5mins late for one appointment (they say 7, I say 5, but I’m not going to split hairs lol), there was zero flex the other way round. They simply saw the booked appointment after me early, and used the additional time I provided from my appointment, and wouldn’t see me. Not even when a subsequent appointment said they were more than happy to wait 10mins, and I knew my case would be probably very quick. Of course it’s my fault for being 5 mins late on that occasion, so not a complaint as such, but it does feel like they could have a better buffer / scheduling system. Competition in this space is increasing with new providers and cheaper prices (not that cheapest is always best), and the overly strict policy and inflexibility, especially given that higher price, may turn some people off returning. As I say though, I would still recommend their actual service, so more feedback than anything.
H. C.
I would highly recommend Hearology - look no further in your search for a reliable and safe ear clinic.
I went to Hearology Victoria for ear microsuctioning, having had a bad experience a week earlier which was painful, failed to remove all of the ear wax and left me feeling deafened and dizzy (do NOT go to Gee's chemist).
I was therefore anxious going in for a second attempt, but my experience at Hearology was first class. The staff there were nice, knowledgeable and very experienced. Vincent explained everything I needed to know at the beginning, and made me feel at ease throughout the procedure.
I can finally hear properly again after months of deafness and tinnitus. The procedure was quick and painless with no side effects. Just amazing hearing! It was totally worth the money and I will certainly be coming back in the future.
G. H.
First time using this service today but Harry was great. Talked me through the process and kept checking on me during the procedure. Provided advice and care tips too. Great service, quick and painless. Will definitely use again in future.
k. s.
Harry was professional, kind, patient and informative. The staff was efficient and very pleasant. Booking and follow-ups are first rate.
A. J.
The service was perfect from the first telephone call. No recorded msg or number selection to go through. On arrival I a memorable as shown into the very comfortable waiting area. After just 5 min I was called through where I was seen in a very professional manner. The care was second to none. Would I recommend this service to others. I guess you already know the answer. Thank you team for a memorable visit.
E. S.
Absolutely brilliant experience here today with Harry. Took about 10 minutes in all. The staff were all super professional and really put me at ease. Feels magical to be hearing again!
J. A.
An excellent, painless service. I was in and out in 15 minutes. Even the payment was comparatively painless!
“Well- satisfied”
T. S.
Excellent! Both my initial appointment with Vincent and follow-up with Caro were perfect. Very friendly and professional.
The vacuuming and recommended medication cleared up my nagging problem in no time.
I would highly recommend Hearology.
d. j.
I had a blockage of ear wax in my left ear which in turn prevented my hearing. It was a fault of my own for using cotton buds! I started searching up companies for ear wax removal on the Sunday when I had the loss of hearing, it wasn’t until Monday afternoon I found Hearology. I called them and asked for a same day which they were unable to do. However they did give me 10am the next morning which is just as good. The price was £89 which at first I thought Is a bit much but you get what you pay for. The service was fantastic, I don’t normally leave reviews but I owe it to them. You can’t put a price on health and hearing. £89 for the service they provided which brilliant. It is clean, professional and a nice quiet zone. As soon as the procedure was finished my hearing came back straight away. I am a relieved man, you never know how good you got it till it’s gone! I will be sure to make this an annual check up of mine, people forget how vital ears are when doing check ups. I must say I was shocked by the amount of earwax that was in my ears but now knowing it is clean a part of me feels blessed. This was my first ever check up and I suggest if you got a blocked ear loss of hearing you get to this place!
j. e.
1st class service. Polite, caring and knowledgeable team. My ears are so clear now. With none of the pain and inconvenience of syringing at the GP clinic.
S. X.
Thank you to Harry for the best microsuction EVER..!!! I haven't cleared my ears since 2018 and the relief I feel now is amazing. The best clinic for private ear health. Thx so much
L. H.
First time getting my ears cleaned and wow! I had a heavy wax build up in my left ear, causing me discomfort & deafness. One pain- free treatment & its fixed it! Would highly recommend, brilliant service.
B. J.
Magical. Astonishingly fast without feeling rushed - the actual procedure took less than 10 mins and was (of course) completely painless. Harry and staff were friendly and informative. The whole experience felt professional, clean, and trustworthy. Best of all, my hearing was immediately restored to its former self. I now regret my initial worry / delay in getting this done. Worth the £89.
r. m.
I am delighted with my experience and it feels so good to be able to hear again . The audiologist was very friendly and professional and quickly resolved my issue. It was great value for money and I will certainly be recommending Hearology to others and using the service again.
D. E.
Excellent service, friendly and welcoming environment. Everything was explained before commencing procedure and best of all my hearing is now clear as a bell. I have a narrow ear channel so will be sure to return when it causes me problems again. Highly recommended.
S. L.
First appointment was great and I had a follow up again a good experience Simon is very skilled and professional . I recommend the service
K. L.
Excellent clinic. I've attended at least 4 times in the last few years & have always been impressed with the professional service. Yesterday I was seen by Caro, a qualified audiologist, who performed an examination of both ears & then used microsuction to remove a build up of wax. The procedure was well explained, quick & painless. The booking was easy to make over the telephone and the price was fair. I'd definitely recommend this clinic.
D. S.
Had practically lost my hearing in one ear due to wax build up. Booked to have it cleaned out, got an appt the same day. Kinga the receptionist and Caro who treated me were both very friendly, efficient and professional. In and out in 10-15 minutes with perfect hearing. Recommended.
L. M.
I can highly recommend the exceptionally good service at Hearolgy Victoria. Having narrower than usual ear canals means I have had a number of earwax removals by Microsuction over the years but this was undoubtedly the best experience of them all. I was able to book a treatment on the same day and both ears were restored to full functionality in less than 15 mins! The levels of care and skill were first rate and made the process as easy and comfortable as humanly possible. Many Thanks, Dr Leon
V. n.
friendly, officiant and very helpful , was offered a free follow up appointment when my treatment was possible due to an infection.
great service would highly recommend much better than my doctors who I've been trying to sort issue with for months
A. M.
I have been using Hearology for a number of years now. I was looked after today by Vincent who is founder of Hearology. I felt very relaxed whilst he was treating me and didn’t feel any discomfort at all. I would highly recommend.
J. R.
Wow what can I say. I message in the morning and got appointment the same morning. I got there abs got seen straight away and Harry who was looking after me mate me comfortable and made the procedure pain free and quick. Would highly recommend this place to anybody
N. S.
Really nice clinician took his time to answer all my questions and explain what he was doing... definitely would go back again as needed
S. G.
I am extremely satisfied with the service that we received. I recommend the clinic to anyone who wishes to get their ears cleaned professionally.
I wish I could do the hearing test in the same place.
G. V.
The clinic is near Victoria station, very easy to get to. The reception staff was efficient and I didn’t have to wait long. The treatment was performed in a very professional and friendly way. Everything was explained and I felt very comfortable.
G. B.
My ear had been blocked for weeks, and I'd tried to solve the issue with oil drops, which seemed to make things worse. My doctor couldn't offer an appointment for some time, but I was able to book Hearology the next day. Harry was calm, professional and explained what he was doing. I was relieved to find there was a lump of wax lodged in my ear - I'd been fearing all kinds of hearing loss. The process was quick and painless and the relief was immense. The other ear turned out to be blocked too - I saw the offending mass of wax! Very happy to recommend
C. G.
Great service at time of treatment and following. Thank you! Would definitely recommend
J. C.
I had both my ears unblocked this morning at Hearology with Dr Vincent Howard. I am happy to say that the service is highly professional and efficient. I will not hesitate in returning and recommending to my network.
m. d.
What a great place to go if you need your ears looked at.
Very friendly and helpful staff and the audiologist was such a nice guy.
Couldn’t recommend this place enough.
N. M.
Amazing service. Had micro suction to both ears and was in and out in under 15 minutes. Very punctual and courteous clinician who explained everything. Highly recommended!
F. s.
Fantastic service, everyone is really friendly, very happy, managed to get an appointment on the day and then managed to change timings as something came up and they were happy to assist.
N. M.
Amazing service. Had micro suction to both ears and was in and out in under 15 minutes. Very punctual and courteous clinician who explained everything. Highly recommended!
V. n.
friendly, officiant and very helpful , was offered a free follow up appointment when my treatment was possible due to an infection.
great service would highly recommend much better than my doctors who I've been trying to sort issue with for months
A. M.
I have been using Hearology for a number of years now. I was looked after today by Vincent who is founder of Hearology. I felt very relaxed whilst he was treating me and didn’t feel any discomfort at all. I would highly recommend.
H. J.
A great experience throughout. Would definitely recommend Hearology Victoria.
E. K.
The whole procedure was extremely efficient and undertaken in an outstanding professional manner. Every step was explained and the entire process was very thoroughly explained.
r. m.
I am delighted with my experience and it feels so good to be able to hear again . The audiologist was very friendly and professional and quickly resolved my issue. It was great value for money and I will certainly be recommending Hearology to others and using the service again.
K. A.
Excellent service. Very friendly and efficient service. Would definitely recommend.
P. R.
Excellent friendly service and quick and easy. Blocked ear open again!
G. B.
My ear had been blocked for weeks, and I'd tried to solve the issue with oil drops, which seemed to make things worse. My doctor couldn't offer an appointment for some time, but I was able to book Hearology the next day. Harry was calm, …
J. C.
Highly recommended. Easy to book, convenient location, friendly greeting on arrival and excellent professionalism from Harry. The process is quick, with no discomfort (just noisy but weirdly satisfying) and successful – a large blockage removed instantly. Covid compliance was excellent and reassuring. This will now be a regular part of my annual check-ups (eyes, teeth etc). Don't hesitate, no need to shop around – book with Hearology!
C. J.
Very professional, knowledgeable and friendly staff. Sorted out my ear blockage in 5 minutes. Such a relief 😅
C. J.
I was treated by Stephen Archer. He is very professional and quickly cleared my ear blockage. An excellent result.
J. H.
An excellent experience: very quick, painless and without the mess of ear irrigation. My audiologist (Vincent) was very helpful too
G. O.
My experience with hearology was very pleased and I will recommend this clinic to everyone who needs quick help with any ears problems.
Quick and effective help, worth money.
A. T.
Both my visits at Hearology Victoria have been great from start to finish thanks to the professional and friendly staff and doctor.
K. D.
A bit of a revelation - a little hoover for your ears. Great service and so much better for clearing wax than a syringe etc.
S. H.
I was very pleased with the treatment I received for the removal of wax from my ears. My hearing is now excellent. I also had a follow up appointment 10 days later to find out if everything was in order and this was free of charge. As before, the examination was excellent.
C. P.
I have been coming to Hearology every year for the past 3 years, they do provide a great check-up of the both ears, and a good clean up of the wax from the ear canal. its quick and efficient. However customer service wise, this year they let me down. I think a nice and kind attitude is always important with any service provided.
C. M.
Both my ears were blocked with wax for about 3 weeks and my local GP surgery could not get me an appointment to have my ears syringed for another month.
I was desperate and could not wait any longer for something to be done so my wife contacted a number of private ear clinics but most she spoke to could not provide me with an early appointment.
She then found a company nline called Hearology who were happy to see me within 48 hours.
When I arrived for the appointment at their clinic in Victoria, the office was clean/ modern and the staff were very friendly and courteous and directed me to their waiting room.
I didnt have long to wait before the audiologist technician came to greet me and show me to his room.
I explained the problem and he then explained to me the process he would be doing using a suction device to clear the trapped wax from my ears.
The suction method was painless with only a tickling sensation inside the ear when it was being done and after around 15 minutes both my ears were totally cleared of any wax.
I've got to say it felt so amazing to be able to hear clearly again!!
It was expensive at £89 but I would highly recommend this procedure and Hearology to anyone with clogged up ears because it is smooth, painless and fast.
Thank you
Charles.
N. F.
After being in pain and frustrated with hearing problems after swimming, the service was slick, smooth and quick from Hearology and Harry. Every step was explained along the way and I was in and out in 15 minutes, and only booked the same morning. Highly recommend.
P. M.
Excellent, caring and effective service. Highly recommend Hearology.
f. r.
I used to go to France to remove the ear wax in my ears and it was very uncomfortable, because of the COVID I could not go back to France to do it so I decided to give Hearology a try and I have been very impressed by their service. It was painless and a way more comfortable, the ENT doctor would show me what came out and explained what he was doing. I will go back again.
The price is a bit punchy if you are used to french health cost but well, we are in London...
C. R.
Very good and efficient service - everything well explained by Harry and I'm happy with the outcome
A. L.
Probably the quickest £80 I've ever spent.Excellent service but was shown a small amount of wax from my right ear (much less than I would have imagined) and the left ear was even quicker to "empty".
Seemed like no more than 6 minutes overall.
I was told they wouldn't charge for a wax free ear, but have no idea if I actually needed this treatment as a certain amount of wax in the ear is essential.
The jury is out , although it was nice to have confirmation that ear drums etc were fine.
E. D.
Very friendly and experienced. Would highly recommend!
J. T.
Brilliant service from Harry. So easy to get a quick appointment. Great customer service and patient care. Very professional set up and clinical diagnosis. Thoroughly recommend.
B. W.
My hearing is a 100% better after the vacum treatment and no mess, much better then being treated by water,
S. L.
Harry and Alice were very professional throughout, with great pre-appointment communication. The microsuction Harry used was very effective, removing a lot of wax and restoring my hearing. Thank you.
N. C.
Fantastic service, quick and convenient. Harry was very professional and reassuring. My hearing is restored! Would highly recommend if earwax buildup is driving you round the bend.
+ very clean and covid compliant environment.
B. A.
Was seen on time, was treated courteously, and the price is competitive. I have the chance of going back for free within 2 weeks if I have a problem. The guy who carried out the procedure was very confident and [professional and provided sound advice..
P. R.
Excellent friendly service and quick and easy. Blocked ear open again!
A. M.
The receptionist was very welcoming, helpful and made me at ease
Dr Harry Davidson was impeccable. Very professional, friendly , made me feel relaxed, which is very important. I will only be happy to give you business, but what is it in for me ( business!! ) next check up free...fair.
S. W.
Would thoroughly recommend. Friendly staff, painless procedure and I can now hear properly!
m. q.
Really wonderful staff. The person handling the treatment was a godsend. Extremely respectful and took the time to explain everything while taking utmost care during the procedure. Will not hesitate to come back.
s. a.
The service was excellent at Hearology and they were very caring and thorough while extracting wax from son's ears. He can hear clearly now. Massive than you.
Y. Y.
Clinician Vincent who treated and cleaned my ear wax so professionally with care.He is a friendly and very nice gentleman.I felt relaxing with no nervous during the treatment.It's so great.Thank you Vincent x
A. B.
Thanks for the best service we have ever received, clean, friendly and with a great amount of care and professionalism.
Thanks Dr Harry Davidson for the extra care and great service
D. F.
Went for a microsuction ear cleaning. The whole procedure took about 15 minutes, and my hearing has been restored. The doctor was very kind and helpful.
K. M.
I need to have my ears cleaned every two months, so I have been to Hearology numerous times. It's easy to book, the process is efficient, the staff are friendly and the service is excellent. I normally see Harry who is knowledgeable and thorough. Due to previous bad experiences with syringing, I find the process quite nerve-wracking, but Harry always puts my mind at rest, explaining what is happening and detailing after care. Highly recommended.
N. E.
Thank You, Thank You, Thank You - to the customer care team and to Harry. I never leave reviews but I feel I absolutely must, to hopefully benefit anyone who finds themselves with blocked ears, due to infection or otherwise and who is not sure, or is concerned, about what steps to take. My GP had told me that I would need to use olive oil for 7 days to loosen a blockage otherwise microsuction would be painful. This was not the case at all. A blocked ear was really getting me down ( as well as the other infected ear) and in the end after doing my own research I made an appointment after using oil for one day. I just wish I had booked as soon as the problem occurred. The procedure was painless, brought instant relief and
I can honestly say is the best £80 I have ever spent. Harry was incredibly knowledgeable, professional and kind, as were those who answered my calls with patience and care in the customer service team.
D. H.
Great service. So much better than the water solution.
T. A.
EXCELLANT SERVICE, EASY TO MAKE AN APPONTMENT, LOVELY PEOPLE, VERY CARING, ALREADY BOOKED FOR A FURTHER CHECKUP IN 6 MONTHS TIME.
A. B.
No pain, very efficient and now hearing is great
a. m. m.
I called the clinic being very distress about vertigo symptoms and Harry reassured me and help me with the Epley manoeuvre, and now I’m feeling better already. Harry checked my ears as well to see if I had any further problems but everything was fine! Very happy with the service and with Harry. I will call them again if I ever have any further issues with vertigo or ears! Covid safety perfectly on place 10/10. Worth every penny!
S. P.
I visited the Victoria branch having been to the London Bridge branch on a number of occasions. Fantastic, professional service as usual. Very Covid compliant. I had wax removal performed by Harry which was painless, quick and very successful. £80 well spent!
S. B.
Amazing. Procedure was quick and painless. Very friendly staff. Only had it done a few hours ago but the improvement in my hearing is going to be life changing. Thank you so much!
P. F.
The service was accurate and swift. I didn't know what to expect, but I know that it was a comfortable and safe experience, not having to worry about it. Harry did a great job by putting my mind at ease. I would definitely recommend this service to anyone who is squeamish.
K. A.
Excellent service. Very friendly and efficient service. Would definitely recommend.
P. L.
Seen immediately, process explained clearly and rapidly carried out. Good advice for care. Really excellent service
R. A.
Harry was outstanding in his job. Provided extremly high quality of knowledge and service. Excellent diagnostician. I have my life back thanks to him.
M. D.
An excellent service and highly recommended. The service is definitely 5 star. After suffering with ear wax for many years and spending a lot of money and time on having them syringed it has been brilliant to find a service that delivers to such a high standard. This was post from last year and it still stands. I have been back to Hearology at Victoria and the service was just as good. Vincent took time to examine my ears and give me a diagnosis within minutes and then to have treatment which unblocked my ears. It's so refreshing to find a service like this, a service you can trust and know the outcomes are so positive. I'll definitely be using Hearology again in the future.
S. F.
I can’t speak highly enough of my experience at Hearology in Victoria today. I was greeted cheerfully and after a short wait my ear problem was sorted expertly by Vincent.
J.
A very quick procedure. Very clean room and the doctor was very caring and spoke about the procedure before, during and after to reassure me that all is well. I had no after effect and the whole thing was painless!
H. J.
A great experience throughout. Would definitely recommend Hearology Victoria.
S. B.
On my second visit, within the fourteen days they guarantee without extra charge, my blocked ear was thoroughly cleared and sufficient details give me to arrange a same day appointment with my NHS GP to have the infection dealt with that was causing the discharge.
T. Q.
Really excellent service. Expert, friendly, and efficient. Much better than syringing.
S. H.
Great Service. Guy who did my ears (Simon) was delightful, quick and efficient. Recommend
C. B.
EDIT: After posting a one star review below, I received a really thoughtful response from management who took my comments very seriously, and so I am changing the review to 3 star to reflect this balance. I am satisfied that they have both understood my experience, explained reasons for what went wrong while accepting responsibility, and listened to my comments to improve further. I can't fault their response to this and appreciate them taking the time to get in touch and use it as a chance for improvement.
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I was really disappointed with this service. I had an appointment at the end of last year, thankful that after lockdown somewhere was finally open for me to get my ears done as I suffer with blocked ears quite regularly. I usually opt for syringing, as I have very small and twisty ear canals and can find microsuction quite painful, but I had no choice here.
The waiting room was Covid-secure and professional (although the receptionist spent the half hour or so I was waiting on a personal call at her desk, so wasn't available for any queries). I didn't mind waiting, except when the audiologist came down he was clearly in a huge rush, running up the stairs ahead of me, and this continued throughout the appointment - very brusque, agitated manner and made me even more nervous about the microsuction. I explained my qualms with microsuction and previous experience of pain and infection following the procedure. However, when it hurt and I was flinching, he claimed it was my fault because of my ear canals and was clearly exasperated. In the end I just grin and beared it and waited for it to be over, but he was very very rough. It was a very unpleasant experience, mostly because of his attitude and the fact he was clearly rushing, rather than the microsuction itself which I always knew would be a bit uncomfortable.
When claiming payment at the end, I was even pressured to leave a review then and there whilst still in the appointment room, in front of the audiologist! Several times. I said I would do it when I got home which seemed a bit baffling to him (I did not want to leave a dishonest review). I wonder if this is why this place has so many five star reviews.
I do not recommend this as a service, especially for the price it charges. Even as a last resort I don't think I would go here again.
G. B.
My Audiology expert Harry was extremely efficient. The procedure took just minutes per ear and was completely painless. Attending the clinic during a pandemic felt extremely safe - I was presented with gloves to wear and Harry was in full PPE (I also noticed that he opened the window immediately following the procedure). I would highly recommend this service.
L. C.
Went there today and fixed the problem straight away. The lady Caro was really helpful and she gave me some suggestions. Definitely will recommend here to anyone who has any issue with ear!
S. M.
The audiologist was very friendly and reassuring and the procedure was quick and painless. Definitely recommend.
G. G.
Earwax cleaning was quick and effective. Doctor Caro Omolaiye was professional and enjoyable to chat with
L. D.
I have been battling ear wax for forty years. This is the first time I have tried this method of micro suction. Worked great. Super happy to have found you guys
P. H.
Went to Hearology to have some wax removed. It is Covid safe, upon entering mask and gloves were available to me. My audiologist was Harry. Very informative for the beginning. He looked at my ears and said they were perfectly healthy and didn’t need any wax removal treatment.
He then advised me it would be a consultation fee only as no work was carried out. It was very convenient and I left satisfied. Thanks Harry & the team.
R. O.
Excellent excellent service: quick, easy, not painful at all, and very reasonable price too. Couldn’t be happier, thank you Harry, I should have done it before. 5 stars well deserved.
S. T.
I can't recommend this place enough. Vincent was extremely caring and professional. I had a bit of a wild problem going on in my ear from a medical mishap and he sorted it out quickly and painlessly (while I was having a borderline panic attack!)
If I could give this place more stars I would, can't thank you enough for your help.
B.
Very quick and efficient service. Got an appointment within 24hrs. It was my first appointment and I was a bit nervous but Harry explained everything and put me at ease. Will definitely return rather than use NHS in the future.
A. D.
Fantastic experience, quick and simple. Very much reccomend
E. E.
Highly recommend, I had been using ear drops for weeks which didn't work at all and then had the microsuction treatment here and my hearing instantly returned. Very quick and professional service.
P. L.
First time going to Hearology being recommended by my son,was not disoponted warm welcome clean and comfortable. Everything explained clearly and procedure was over in no time,very happy with everything.
A. E.
Absolutely brilliant! I used a cotton bud two days ago, blocked my right ear; Hearology in Victoria had a free appointment the day I booked it. Painless, quite pleasant actually, the sensation of the ear wax being sucked out of the ears. The staff, especially Harry, are kind, accommodating and just brilliant. I’ll be coming here bi-annually for a routine clean. Highly recommend!!
A. C.
A very efficient friendly service bookable at short notice. Not cheap but when time is important this worked for me.
K. R.
Very professional and good experience. I was so deaf and had been unaware I had such a build up of earwax but within minutes I had my hearing back! Makes you realise how long this must build up as I don't remember hearing this clearly in a long time...!
A. J.
Very efficient service. Appointment exactly on time, good central location. Also, good number of appointments available, so I wasn’t waiting weeks to get seen. I was in and out in under 20 mins and the micro suction ear cleaning procedure was a complete success. Much better than the water based procedure you get on NHS. Won’t bother with GP anymore, will use Hearology as it is worth the money
P. M.
Quick appointment. Effective and friendly treatment. Good premises.
S. 1.
Same-day appointment was very welcome, given many alternatives had long delays. Smooth induction on-site. Expert treatment from well-trained staff. Prices reasonable. Highly recommended.
t. m.
Excellent service, friendly, comfortable and it worked!
L. W. T.
Good service in general friendly and professional staff. The perso who performed the micro-suction was very professional and pleasant.
All in all a very good and successful appointment.
Thank you.
郭.
excellent, I can't hear clearly. Help me solve it very quickly。
M. A.
First time I've had my ears cleaned using microsuction. So quick and comfortable. Much, much nicer than syringing, and without any of the pre-appointment faff
Booking an appointment was so easy, and the communication from Hearology is great - they even send you a photostory of what the building looks like and how to access it. The building is v.close to Victoria Station, newly renovated, clean and with good social distancing.
Really pleased I chose them. Big recommend.
C. B.
Fantastic service. The gentleman was very kind, caring and considerate. Took time to explain everything and I wouldn't hesitate to go back. Very reasonable price for the quick and efficient service.
P. W.
Very professional. Extremely happy with the experience.
L. C.
Harry Davidson, I am super happy with the doctor treatment (balance consultation) I started having vertigo for few weeks and then I booked an consultation for wax removal and balance consultation, after the treatments I haven't felt any dizziness since March and my life changed completely without any discomfort - 100% recommended - The only issue is that there is not Hearology reception in this location.
S. G.
experts in their field, a fast efficient and informative service, using some the best hight tech equipment i've seen. good value. highly recommend!
A. b.
A very proficient service with proof of offending material which was blocking my hearing. Excellent and highly recommend service.
s. a.
I got excellent care and treatment from Caro and the staff at reception were extremely helpful, highly recommend
C. P.
Incredible experience at the hearology in Victoria. Quick and painless procedure to remove built up earwax that had blocked my hearing! Will definitely be back again soon!
P. L.
Easy to book; very quick and effective treatment.
J. F.
Very efficient appointment booking. And the Micro Suction treatment by Harry Davidson has worked very well. I will go again every time I have ear blockage trouble
N.
I honestly will never go back to having a generalist inject water into my ear canals to get out the wax! This approach is so much kinder to the body and the technicians are thoughtful, professional and efficient - made me happy!
S. L.
One is normally sceptical but pleased to say the the whole experience was quite pleasant and the therapist who attended me named Harry, was very reassuring.
I would be happy to recommend.
Kind regards.
Simon Lee
u. p.
I have been cared by Dr. Harry Davidson.
You can trust Dr Harry who removed my ear wax in my operated ear without any difficulty.
He is very careful and knowledgeable for a very complicated ear which is difficult to find trusted doctor who could be that cautious.
The price is precise, not expensive for this high quality service. NHS Quick booking.
No need to wait for NHS appointment and plus my last appointment with NHS Dr. in St Mary’s ENT department lady injured my ear lining left it bleeding which is scary as it is completely out of my hand.
H. A.
Friendly, efficient service, I’ve been back three times and the standards are always excellent. I was particularly impressed during my most recent visit during Covid 19 where the levels of care and hygiene made me feel totally at ease. I always come away feeling like my hearing is far better and my ears are cleaner and healthier. Thank you to the Hearology team!
K. R.
I was experiencing severe ear pain prior to visiting Harry at Hearology, Victoria. My GP had identified that there was an infection and a build up of wax in my left ear. She suggested Hydrogen Peroxide drops which had no impact on clearing the build up of wax or infection.
I had to attend Hearology on two occasions and Harry (Davidson) completely cleared up all of the wax buildup in my left ear. He also defined a clear path for treatment of the ear and ongoing maintenance of my hearing. Harry is a knowledgeable, dedicated and experienced professional who will go out of his way to ensure any issues with your hearing are dealt with effectively. Fortunately for me, Harry was able to schedule and carry out an appointment at short notice.
I would have no hesitation in recommending Hearology, Victoria and in particular Harry Davidson.
T. A.
The appointment was covid secure and very professional. I was given good advice on my inflamed ear picked up on in the appointment as well as quick effective microsuction. My ears feel much nicer now, thank you Harry!
J. B.
Very pleased with the service. Easy to use booking system on line. Good availability of appointments. Details of appointment with useful location details was emailed and sent by text message. Alex was efficient,helpful and friendly. This is the second time I have used Hearology. I wouldn't hesitate to use them again.
D. S. M.
This is the 2nd time I’ve been treated by Harry for ear micro suctioning. As always the service was excellent. The treatment was painless and I would highly recommend this clinic.
D.
A very special experience at Hearology Victoria where everyone was so professional and experienced.
I would recommend them to anyone!!
Harry and Simon were both amazing, and everyone at the reception especially Laurence,
It’s painless and quick and you are going to feel so good afterwords!
Thank you all so much!
M. R.
The whole process was very efficient and quick. I could book at a time to suit myself, I didn't have to wait and I was in and out within ten minutes with lovely clean ears!
B. G.
Amazing service, both ears cleaned out in less than 5 minutes. I’ve never heard so clearly!!! Will be back for sure. If you have a blocked ear stop messing around with cotton wool making it worse and go to hearology to get it sorted
D. O.
Quick procedure and painless. The staff were all very friendly and it's wonderful to have full hearing again!
A. G.
Fantastic professional service from vincent and the team
C. M.
Easy to make a booking and we’re able to fit me in at short notice. Short walk from Victoria station.. Helpful receptionist. Clean and modern rooms. Harry was very thorough and talked me through the whole process. Harry was professional and very helpful. Cannot recommend highly enough. Excellent and efficient service.
G. H.
I have used twice over the last couple years for wax removal. Excellent service both times, quick, efficient, and highly professional. Highly recommend if you have issues with wax build up.
K. D.
Fantastic fast service from Harry. I went in a bit nervous and with blocked ears and came out being able to hear everything! Speedy, Covid safe and very effective treatment.
E. D.
Quick and easy to get an appointment. Harry removed a large lump of wax from my ear so now my discomfort has gone, worth every penny. Five minute walk from Victoria station.
L.
I was seen quickly, and greeted warmly by Harry the audiologist. Harry checked my ears, and advised that there was only a small amount of wax, so gave me the option of having that cleared, or to leave it, and only pay half price for the consultation, which was great.
The consultation room was clean and bright.
Everything about the experience was pleasant and efficient. I would definitely recommend this to anyone having trouble with their ears.
N. W.
Second time after a 26 month period since my first visit, that extended period of time from my previous intervals within syringing has now doubled after my first suction removal which proves that the suction method is vastly superior to syringing. Efficient, painless and thoroughly effective. Good to see Harry again who was quick and professional. 100% recommended to all those who suffer with earwax like I have done over the years. Worth every penny spent.
D.
V convenient location and efficient booking system. Harry was very thorough and microsuction procedure was painless. Nice to have clean unblocked ears again. Would recommend.
A. R. H.
Very friendly, knowledgeable and fast!
I went in early and was seen early, Dr Harry first asked me what the issue was and explained how this could happen then proceeded to give a step by step of the treatment answering all questions along the way.
10 out of 10 would recommend to anyone.
D. N.
Managed to get a same day appointment and was seen promptly on arrival. Both ears thoroughly cleaned with minimal discomfort, and Harry walking me through everything as he went. The whole process took no longer than about 10 minutes, and I'm glad I went along – I'd forgotten what it was like to hear this well! Harry left me with some materials with advice on hearing health, and and invitation to come back for a free followup if I need anything in the first couple of weeks. Faultless service all around 👍
R.
Very simple procedure clearing my ears quickly. Good job.
C. F.
I was taken on time, lovely receptionist, professional audiologist Caro, very kind, put me at ease. Everything safe and pleasant.
T. S.
The service is efficient, professional and clean. Harry Davidson did an outstanding job removing the wax in my ears. Very highly recommended.
H. R.
Got an appointment the next day and was seen on time. Very friendly and efficient service. Ears feel great. Recommended. And reasonable price
K. K.
Absolutely brilliant service. Had spent 3 weeks with a blocked ear, after one failed attempt at syringing by a nurse and being told olive oil would clear it I finally had enough and look for an alternative. It was easy to make an appointment. Dylan was very great at explaining everything and most importantly I could finally hear again. Procedure much less intrusive than syringing and over fairly quickly. I would not hesitate at recommending and I will certainly return if the same happens again.
v. G.
Lovely surroundings and charming staff made having my ear wax removed as near pleasurable as possible.
Thank you.
T. H.
Very welcoming and professional .
All Covid restrictions maintained in the building and altogether a great first time experience. Very good.
T. T.
Quick and effective!
Easy to make an appointment, friendly staff and got my ears fixed under 20 minutes. Highly recommended!
P. R.
Much more efficient than getting your ears syringed. Appointments booked online which is really easy and convenient. The ‘hoovering’ feels a bit strange, can seem loud and a tiny bit uncomfortable at times, but really works. They show you the lumps that come out of your ears, which is kind of gross but strangely satisfying. Definitely recommend them.
M. H.
The lady who did my ears had to spend a lot of time doing my right blocked ear because I had put in Sodium Bicarbonate drops for a week before I came thinking it would help, but it softened the wax causing it to go all over the place in the ear area and also stick to the ear drum. If I hadn't done that it probably would have come out quickly in one lump. This meant she couldn't spend much time on my left ear which wasn't blocked but, I would have thought that it had a lot of wax in it. As it was, she only did micro suction on it for about a minute or less before saying it was clear. I hope it was! I guess she had probably gone over my allotted time and may have been worried about people waiting outside. I could be wrong of course!
N. N.
All good. Very quick. And absolutely painless. I can hear clearly now the wax has gone
W. I.
Visited Harry Davidson for removal of ear wax. The booking system was efficient and I was offered an appointment very quickly. Very pleasant man and provided an excellent service. The procedure was explained and also further advice given for future reference. The clinic is extremely clean. Very easy to get to. I would recommend without hesitation.
M. W.
I had a badly blocked ear and was able to book a same day booking at Hearology Victoria. The process was quick, painless and the team were fantastic! I can hear again! Highly recommend Hearology Victoria.
S. T.
A very good and quick service. Thoroughly satisfied.
Update (8/6/21): really helpful, the difference is staggering. Harry was very good at providing advice for follow-up appointments.
M. D.
Was able to make an appointment at short notice after the doctor was unable to see me during COVID 19. Nice building and friendly staff. Was seen swiftly and the problem was sorted. Poor Harry, I apologise for forgetting my PIN number but I felt quite dizzy after the treatment!
T. D.
Receptionists lovely polite girls , very welcoming , I felt at ease as soon as I arrived on site, Harry thank you 4 my new 👂's , will definately return again when I need 2 , thank you everybody 💰 well spent 10/10 from me .
K. M.
I had a great experience in Hearology Victoria after being diagnosed with BPPV. Harry is a great specialist, he explained everything to me in detail but in simple way at the same time. Highly recomended for balance restoration.
J. B.
I was very pleased with the service that I received today with Harry. He was able to see me at short notice. He talked through the procedure and showed me an image of my ears to confirm that they were completely clean after the procedure. He also did a test of my middle ear and showed me the results. He provided me with after care advice. The service also includes an additional free follow up.
S.
After 4 days of a blocked ear and increasing pressure building up around my temples and and jaw, i visited Hearology. I was greeted promptly and professionally and with good covid precautions i felt very safe. 15mins later my ear was clear my headache was gone what a relief. Thank you
R. M.
As before very easy and efficient. My questions were answered. Very impressed with the service provided. Thank you Caro
T. Z.
Had some blockage and hearing loss in my left ear and GP was not seeing patients in clinic. Found Hearology in the morning and was in by the afternoon for a quick, easy, painless removal that only took a couple of minutes. Highly recommend for anyone seeking wax removal!
A. s.
Harry Davidson had a pleasant, calming manner and talked me through what he was going to do. Highly recommend!
J. K.
I decided to change from my usual ear clinic to this one, due to the range of services they offer and their excellent reviews.
Firstly, I was most impressed that a query I had emailed on Sunday was answered within a short while of sending it. I had not expected an answer until the start of the working week. Laurence was very thorough in his answers to my query, even explaining that I would be entitled to a free hearing test after my ear cleaning appointment.
Secondly, the treatment I received from Dylan was extremely good. He took time to ask questions and carried out the procedure gently. I did not feel at all rushed. I will definitely be returning. Thank you.
A. S.
Visited this afternoon for a balance treatment, suspected ‘bbpv’. Was seen promptly and clinic was very clean with covid procedures in place. I had the ‘Epley Manoeuvre’ which will hopefully resolve my problems with dizziness. Follow up appointments are included in the prices
Thanks :)
R.
What an exceptionally professional and pleasant experience! Saw Harry this morning, was greeted on time and taken straight in for a brief explanation which was followed immediately by examination of both canals. He thoroughly explained everything that was going on as it happened, with all appropriate options given alongside his thoughtful clinical opinion.
Excellent experience and will most certainly return on the strength of today's visit.
Many thanks.
C. C.
Arrived early and was seen by Harry well ahead of my appointment. Great service, very friendly and relaxed; what’s not to like?
I was here to get ear impressions done for attachments to Bose wireless headphones.
All very professional and would certainly recommend this service. Full marks to Harry!!
t. b.
Just visited the Victoria clinic and had an appointment with Harry, it was quick and painless and has cleared up both my ears efficiently. Easily accessible location and very accommodating as I booked late last night online. Also has a student discount and an offer if any follow up appointments are needed that they are free of charge for 2 weeks following your initial appointment! All in all a great clinic that I will definitely be using again.
A. L.
Excellent service, thank you!
Special thanks to Cydney and Dylan for being welcoming and just wonderful!
Always 5star job!
Very easy appointment and friendly staff. I really enjoy every visit :-) best wishes
O. O.
Thank you Harry for removing the wax from my completely blocked ears. Painless, very efficient, very quick and can now hear again! Would defintely recommend.
C. W.
Harry was excellent. Life changing experience! Hearing so much better than I have for some time. Harry was very proficient, efficient, gentle and courteous. Very nice rooms. Good value. Will return for annual clean. Many thanks.
P. C.
I visited Hearology over a year ago and the service was fantastic, quick and very professional.
In 2019, I felt felt I needed an appointment, i got one within an hour, they remembered all my details, was booked in and treated wonderfully. I was seen by Harry in the Victoria Branch. I strongly recommend them.
P. C.
The best in London but the price is a bit on the high side
R. N.
This was my third visit, and I can highly erecommend the service. The process is very quick, but staff are very helpful and take time to explain what's happening. Also, the admin set up is very good and it's very easy to make an appointment. Special mention to Harry, who's always very professional and helpful.
L. H.
Harry was really informative with explaining the procedure which made me feel very comfortable. I would certainly recommend Hearology and can say their COVID practises are great.
I. J.
Fantastic. The Victoria offices are in a really good location, friendly reception, reasonably priced. Harry treated my ears: he sorted out a bit of a wax block for me & I can get back to swimming now without (hopefully) more infections :)
Many thanks!
S. I.
Very pleased with the service.
I had a badly infected right ear.
After having the microsuction, the ear is feeling much better.
L.
10/10 to Hearology Victoria ( Harry Davidson)very personable, extremely professional & efficient.
Appointments ran on time
I was visiting London for 4 days, went deaf in my right ear & urgently needed to have micro suction done.
I was able to make an appointment instantly - whole procedure took less than 15minutes.
I highly recommend ‘Hearology Victoria’
D. B.
Have always had my ears syringed with the NHS but this is not an option during COVID so I came here. When the NHS starts doing syringing again I’m gonna come back here anyway. Much faster, more efficient, and safer. Definitely worth the expense. Lovely people too
S. F.
As somebody who hates having anything anywhere near my ear, I was nervous about coming here. Harry was very professional, checking in with me to ensure I was comfortable, and as a bonus: it was much quicker than expected. Great service
M. I.
Saw me within an hour of booking and resolved what was a difficult situation for me very professionally. It was money well spent and I highly recommend.
Have visited again a year later during covid no less. Still as great a service as I had the first time and more than adequate precautions were taken to protect against covid 19.
A. N.
Harry was extremely professional. I looked at reviews before coming as my ears are particularly important to me for aviation reasons. Procedure was quick and extremely effective. Harry showed me the amount of wax that came from each other. Not painful. Slight discomfort at best. I don’t think I’ve been able to hear this clearly for at least 6 years.
D. C.
This was the second time i visited Hearology Victoria, like the first time 2years ago i was quite satisfide with the reception and treatment recieved, all was explained fully. No problems.
K. J. E. C.
I was extremely pleased with Harry who was very professional and managed to get my hearing back to normal within 10 mins. I arranged an appointment the same day and I would highly recommend this service. If I ever experience problems again then this is where I will go for a fast appointment and excellent service.
M. M.
They were terrific. Easy to book online, I didn’t wait more than a few minutes even though I was early, and the technician diagnosed my problem right away and was able to solve it quickly without pain. So glad they were recommended to me by a friend.
P. G. J.
Excellent professional service. I saw Harry Davidson. No ear wax so only half price.. very fair. I had full hearing test. I'm very happy about this service. Definitely recommend. Only one room, in a business complex, but very professional and spotlessly clean.
j. a.
Quick and very reliable service! Audiologist Harry was very helpful, reassuring and very efficient with his service! Would recommend to anyone!
A. H.
Very professional and clean with all of the expected Covid social distancing practices in place. Harry clearly explained everything he was doing and the ear cleaning was not painful and made a huge difference. I would definitely recommend Hearology!
L. C.
After suffering from bad hearing for many years it had got particularly worse recently. I thought it was just something you learn to live with. After one 30min appointment (usually quicker mine were just particularly bad) I’m hearing clearer than I can ever remember. If you’re even think your hearing is just not great, give this a go. You’ll be shocked at the results!
H. S.
I saw Harry about BPPV and he was so helpful and it was so reassuring given how much knowledge and experience he has in this field. He really goes above and beyond and I will be returning for follow up visits - it is the first place I’ve come to that’s really shown care and actually helped me. Feeling so much better and more positive now!
A. H.
very easy and convenient to get an appointment, managed to book in on the same day infact. My appointment was with Harry who was very professional and carried out the procedure to clear my ears very well and with no discomfort what so ever. Thank you very much and i will be booking in if my ears need clearing again.
K. M.
Great service throughout, from the initial contact to arrival at reception and the treatment. Very conveniently located near Victoria station and several bus routes !! Was recommended by two friends and will do the same myself.
P. W.
Went to same day appointment with completely blocked ears, & now completely clear using latest kit & professional approach from the admin & the specialist. Will now use this rather than gp nurse ear syringing. Brilliant
G. S.
First time using, the service I cannot recommend highly enough for blocked ears. Pretty much perfect and Harry was very attentive and informative. Brilliant.
F. T.
Caro was charming , efficient and best of all I can now hear!
A. R.
I was served by Harry Davidson and he was very professional and polite. I was in and out in approximately 15mins and it is a wonder how he managed to clear my ear blockage in that time! I walked in with horrific earache barely able to hear and left feeling 100% better. Highly recommend this service.
S. K.
Excellent and efficient service. Booked an appointment at 8:00am this morning. Got an appointment for 9:10am the same morning. The whole procedure was done in 5 min. Harry was really professional and nice! And hearing is back to normal. Fully satisfied with the service!
D. M.
I am a doctor and based on my experiences I can strongly recommend this service. Harry who treated me is a qualified audiologist, very skilled and very kind. Hearology provide a great service. Because Harry did such a good job cleaning my external auditory canals I took his advice and had special earplugs made based on the shape of my ears. These have proved excellent and allowed me to swim without having trouble hearing in the days and weeks following my submersion. I was sceptical about buying these, but would certainly recommend them now and will replace them if they are ever lost.
E. I.
Very straightforward and highly professional service. Thank you!
T. F.
Absolutely wonderful service. I needed a same-day procedure and was booked in without complication. I left a few hours later with hearing 100% restored. I will definitely go back whenever the need arises.
A. S.
I was admitted by Dr. Harry, who did a great job of examining and cleaning the wax from both my ears. The procedure was pain free and fairly quick and the results were immediate. Brilliant service!
J. R.
I was going on holiday and looking forward to some scuba diving when 2 days before I was leaving my ears became blocked & one of them quite painful. I made an appointment with the Victoria branch of Hearology and Harry there was very thorough, spending longer than my appointment time trying to unblock my ears. It turns out I've got very narrow ear canals, so he finally had to admit defeat, but referred me on to their London Bridge branch the following day, where he thought they'd have better success with more advanced equipment. I went along the following day & was seen by a Dr Krishna, who confirmed that my ear canals are extremely narrow, but he was finally able to clear both my ears. Dr Krishna also prescribed anti-biotic ear drops as one of my ears was inflamed. I paid a total of £179.00 for the two appointments & for the prescription. However later that day I queried the cost, as the original price was supposed to be £60.00 (on offer, reduced from £80.00). I was contacted by Laurence, who owns the business, who agreed that the charge was too high. Without further discussion he arranged to refund me £89.00, so I only paid £60.00 for the original appointment & £30.00 for the prescription. Given this, & the excellent service I received, I'd definitely recommend Hearology. I've had no problems with my ears since, & was able to scuba dive on holiday :-)
B. E.
Had the best experience with Harry Davidson. Had problems for years with my ear and was in and out within 5 minutes. I cannot express how happy I am. I highly recommend this to anyone who suffers with blocked ears. Such lovely staff, so friendly and accommodating. Thank you Hearology.
M.
Located not far from Victoria station, easy to find and very helpful receptionist. The treatment room was very clean and professional looking with modern equipment. Had an initial examination followed by microsuction of both ears which was very effective and painless. Dylan was very thorough but gentle when removing the excess wax. Will definitely recommend to anyone as the quality of your hearing is paramount.
M. M.
I have received great service here! Harry did a thorough examination of me which led to my being diagnosed with BPPV. Although this was not the only issue causing my symptoms, Harry then did an Epley Manoeuvre on me which got rid of the symptoms I was experiencing straight away. Highly recommend.
M.
Really easy and quick - everything was communicated well, and with lots of PPE everywhere I never felt unsafe. The procedure was easy and very effective. Would definitely recommend!
J. J.
Excellent, v professional service. I got a next-day appointment for heavy ear wax build up that was causing dizziness. I was in the chair for a matter of minutes - wax quickly removed with no discomfort. A great alternative to long waits for syringes or trying hopi candles at home. Highly recommend.
D. H.
Slight mix up with appointments was quickly resolved. Harry was excellent and explained what was going to happen (ear examination and clean out) and the appointment was done and dusted very quickly. Excellent
W. B.
Extremely satisfied! I phoned up this morning and had an appointment 2 hours later. I had one fully blocked ear but the specialist ended up removing a huge wax plug from both of my ears. The whole procedure took just 30 mins. I wish I had access to this service years ago when I'd often spend weeks trying to clear a blocked ear.
c.
Don't wait for GP, just book it! I booked a 9:50am appointment at 8am on the same day. In and out in 20 mins, completely freed up my ear of wax the size of an earbud! Helpful and friendly service. Came here on basis of these review, so feel like I should leave one. Very impressed.
I. m.
My left ear was badly blocked and I had previously had a perforation in it, so it couldn't be subjected to the usual earwax removal processes. It was very easy to book at Hearology and the audiologist was very professional. Overall the procedure took less than 30 minutes and I have my hearing back! Excellent service and I thoroughly recommend this others.
J. R.
Had blocked ears for over 2 weeks and slight pain and discomfort. Doctor recommended seeing a private practice for ear micro suction. The whole thing took less than 20 mins, and Harry was amazing professional with little discomfort at all. Will defo come again if I ever have to
M. B.
I was very satisfied with the treatment that i got.
V. G.
Quick and easy to book. The appointment was the same. Unfortunately my issues were more intensive then just an external blockage, so there wasn't a lot the doctor could do but I definitely recommend them wax blockage removal.
T. A.
After having a bath I woke up yesterday to find my left ear completely blocked. I am in a new job which involves lots of meetings and conversations, so it was very difficult. Yesterday evening I logged on to Hearology and booked an appointment before work today. I had a prompt and helpful session with Harry, all ear wax cleared, good advice about how to look after my ears and the offer of a free follow-up if needed. Thank you, an excellent service!
r. l.
Attended due to a blocked ear. Had it cleared out fairly quickly by Simon. Follow up appointment by Harry. Great service. Recommended
A. M.
Very efficient service, clean and informative. They offer microsuction which is more effective and safer than ear syringing or ear irrigation for ear wax removal, and it’s worth taking advantage of the free follow up appointments and audiology tests at Euston and London Bridge which they currently have going on. I look forward to receiving my custom earplugs!
M. P.
This is an amazing service and is the best £80 i’ve Ever spent. From the moment I went into the clinic I was put at ease and after filling out a consent form the procedure commenced. The Dr was so friendly and explained the procedure and it was all over in 10 mins. I went in feeling pretty low having been as deaf as a post for 3 weeks but walked out a very happy man not believing how noisy everything was the moment I walked out onto the street. Truly a five star service with a five star result.
A. v. H.
I could not recommend this service more. I found them on the internet today and got an appointment two hours later to have my ears de-waxed. Have always suffered from this condition and was wary of the new hoovering type system of removing wax Had a rather scary experience a few years ago in Harley St. This time the procedure was sensitive and effective. Very reassuring. And within two hours of me finding them onlline! Brilliant.
T. O.
Excellent treatment from Harry at Hearology who was able to see me within 48 hours of me losing hearing in my left ear due to blockage. Was so glad to have my hearing back and couldn't believe how clear it was after their treatment. He also checked my right ear and ended up removing a giant chunk of wax from there too! Recommended to anyone who is having trouble with their ears and needs it fixed, quick!
F. S.
Have both my ears blocked, booked an appointment for the same day. Staff is really professional and doctor Harry was super professional and got me in touch with a colleague right after he discovered I had a worst condition than expected. Would come again for future check routine.
P. T.
I visited the clinic on 30/05/19, being completely unable to hear anything from my left ear. After about 1/4 hr of treatment, I was gifted with perfect hearing again. Very welcoming, friendly and professional service. Thank you.
L. M.
I came to London from the United States for vacation and started to have significant problems hearing out of my right ear. I was worried that this affliction was going to ruin the trip of a life time and I was also worried about seeking medical help in a foreign country. I lucked out when I found Hearology. I got a walk in appointment after 5 minutes of waiting (this would never have happened at home), Alex was extremely nice and fixed my ear problem and spent more time helping than a doctor would have back home, and it was cheaper than at home (even though I had no EU health insurance and a good insurance plan in the states). I was really impressed. You Brits are lucky to have a place like this! Excellent.
V. B.
Easy booking system, appointment was available very quickly, not waiting time on the day of the appointment and very friendly team.
S. A.
Excellent wax removal experience. The equipment was top notch and the specialist knew what he was doing. The student discount is very nice as well. Would definitely recommend this over Boots or Specsavers.
J. P.
Amazing job from Harry, who was thorough in the process and explained everything that he was doing. The clinic was clean and had safety measures from the start, hand sanitizer dispenser and gloves :)
J. W.
I have given three stars as the blockage was removed. However it was a amateur process where no real pre-explanation of the process or potential pain/discomfort was given, due to the fact that he was running late and obviously wanted to go home. So the whole process took approx. 7 mins of a rushed job. As I said the end result was achieved, which is why I have given three stars, however there is certainly room for improvement.
Update - Hearology apologized for the rushed process and reimbursed me for half the cost of the treatment. This was unexpected and much appreciated. I have been impressed with the way my complaint was handled and would consider using them again as a result of this aftercare.
R. H.
Great service and extended the 2 week window for follow up as I was first time customer. Will use going forward
T. N.
Really quick and effective service, only took 5 minutes. Very friendly staff, very happy I’ve done this with Earology!
T. R.
I’ve had horrible experiences in the past with ear cleaning. Hearology are wonderful. Quick and pain free the microsuction is so much better than the flushing with water I’ve had in the past. For anyone who needs their hearing I would highly recommend!
T. N.
I had a follow up appointment today. Harry did a fantastic job, he check my eardrum as well.
Highly recommended.
M. T.
It was very friendly to come here. Harry was service minded and knew what he was doing. Great knowledge. The only thing, it was slightly difficult to find the place, because there was no sign on the door either. Apart from that it was excellent
H. M.
Very prompt service. Appointment was on time. Harry was on time, very friendly and explained each step as he performed the procedure. Overall quick and painless. Great job done!
K. A.
I was traveling abroad from the US and was having problems with my hearing. I was able to walk into Hearology without an appointment and Harry was able to see me right away. I had earwax buildup which he was able to treat with no problem. The receptionist was friendly and Harry was very courteous as well. I would highly recommend him if you encounter hearing problems during your travel to London.
Karen A. Florida, USA
Y. D.
My mum was treated for BPPV, pleased to say she is much better now. Very good service, would recommend them to anyone. Fast response times as well.
J. B.
I saw Alex this lunchtime, an appointment I made only a few hours previously. Alex was clearly an experienced medical professional who clearly explained the short procedure and patiently answered the few questions I had. I am happy with the outcome and would recommend Hearology.
R. S.
After being told it would take 6 weeks for an NHS appointment to remove the ear wax that was making me almost deaf I contacted Hearology in Victoria and was able to make an appointment for the same day. The clinic is just one room but suitably equipped and spotlessly clean. After explaining the procedure the audiologist Harry made short work of removing the wax and within several minutes my hearing was restored. He was very efficient and there was only a small amount of discomfort involved. without a doubt the best £60 that I have ever spent. Thank you Harry !
D. J.
I experienced a large loss of hearing in my right ear due to a build up of wax. Harry at Hearology fixed the problem within seconds and was pain free! Booking was also very easy and I would definitely recommend.
M. A.
Really great service and Harry was very thorough with the initial BPPV diagnosis. He did rule it out but very happy with the attention to detail.
Thank you Harry.
S. L.
Took my father there today as I had already been in February. Very happy with the service and will be recommending to others.
m. h.
Very friendly and effective treatment
C. Y.
Arrived at Hearology Victoria this afternoon after suffering with a blocked ear for about 9 days. Had a friendly yet professional welcome and start hearing again after 15 mins. Many thanks for the good service.
R. S.
I managed to get a next day appointment immediately, booking online which was very simple. Appointment was quick and comfortable. Very happy with the results, it’s something I’d been putting off for years and I wish I’d heard of hearology earlier!
C. B.
Great service, efficient and friendly - had to come back for a second visit due to sensitivity in my ears and they were great about it and no extra charge!
R. P.
Arrived early, seen in minutes, half price as no need to extract any wax. Nice and easy and went through a number of different tests
O. C.
Amazing service and procedure! I haven't been able to hear properly for a while and now I can! Worth the money as well!
G. C.
First time in my life I had this procedure, went to the GP for the ear syringing yesterday and it doesn’t work and actually make it worst. So do some research and found this micro suction and tell myself to get it a try. A little bit uncomfortable during the procedure, I know why when the consultant pull out a big dry wax out from my ear!! What a relief and haven’t hear this clear for years, will definitely use this service again and highly recommend it.
S. K.
Never been more delighted or relieved to be able to hear again!
I had what I thought was an added complication of slight numbness down my jawline and around my ears, which I feared could be a sign of infection having left it 3 weeks before giving in to the fact that my body wasn’t going to magically heal itself.
Mr. Davidson was professional, efficient, personable and terribly kind as he listened to me rattle off all my symptoms, carefully examined my ears and then executed a plan of attack, talking through what he was doing as he did it to allay any fears. Within 10 minutes, my ears were declared clean, healthy and free of any infection. The numbness I’d been experiencing vanished instantly.
I highly recommend Mr. Davidson. Don’t be daft like me and wait around for weeks hoping the problem will mysteriously fix itself — head straight for this clinic!
K. M.
Fantastic service, clean, efficient and very professional and friendly, would definitely recommend and will use again
G. F.
Was done in a good amount of time. Ear definitely felt like it had been cleaned.
Very well informed before earwax removal.
In general great surface and work.
D. G.
Great service, I have been coming here for a check up since last year. Very easy & quick to book appointments!
D. C.
After doing all the wrong things whilst trying to clean my ears I decided to visit Hearology in Victoria to sort out my blocked ears. Alex was friendly and very informative. He began by explaining the process to me and after about 10min in the chair my ear canals were clear and my hearing was back to normal. I now know where to go if my ears ever need cleaning again. Thank you Alex.
W. W.
Harry was brilliant. Easy to book. Seen promptly. Harry got the wax quickly and pain free. Assured me no infection. Great service
H.
After using the Hearology London Bridge clinic a few weeks ago, I have attended the Victoria clinic for treatment of continuing and distressing vertigo. The standard of care from Harry was excellent - he is very knowledgeable in all matters related to BPPV. it was easy to make an appointment at a time that suited me
T. M.
I had very bad dizziness (vertigo) which was sorted with 2 sessions. Professional and lovely team. Harry Davidson is a great doctor who sorted a problem that was causing me massive discomfort. Very happy.
J. L.
Very professional and friendly at both initial appointment & follow up. Very Covid aware, very clean and felt safe at all times. Highly recommend.
R. C.
Excellent service overall and sound is much louder and crisper than previously. Was very pleasant meeting Michael who was patient, friendly, clear in all aspects of the microsuction procedure, thorough, and provided lots of useful advice. Also got a discount as they are currently doing an offer called Happy Thursday, so £60 total instead of £80.
Personally I've been suffering since 2015 with hearing issues in my left ear and mixed results from using ear drops. I used to have pulsating tinnitus which was a major distraction to daily life and sleeping. However after seeing the doctor they could see hard wax which has never gone away and doctors didn't want to attempt syringing at risk of damage, then I heard about Hearology from a friend.
Michael removed all the wax and checked the health of the eardrum which was all fine, and gave useful advice after asking about getting ear plugs for live music, avoiding dry ears, and the issues involved with using oil too much.
All done within 30 minutes, all the facilities were clean and posh, overall very professional. Will be recommending to family and friends too to help with their hearing issues. Very easy 5 stars.
R. J.
Harry was very professional and the ear wax removal was a smooth process. He explained the issue with my ear thoroghly and recommended ways to improve my ear issues. Overall satisfied :)
G. M.
Harry was very friendly and knowledgeable. He solved my problem within minutes and my hearing was back to normal. I can absolutely recommend this place, plus reasonable prices.
R. H.
Excellent service and follow-up, including referral to private GP for prescription. Will definitely return for annual check ups.
P. L.
There is nothing worse than having problems with your hearing. Just one year ago I had that problem and hearology came to my rescue. The support and advice I have been given is second to none and I cannot recommend the professional company any more than 5 stars. Thank you for looking after me.
D. M.
Harry at Hearology really made me feel at ease when I had quite a bad blockage. Would definitely recommend.
U. T.
The Hearology is so convenient as it has many different locations in London meaning I could go to nearest most comfortable access by distance and closest appointment date. The doctor Vince is very professional and clever, from first appointment he sorted out my balance and dizziness problem with ear cristals. From day one I knew Vince can make me healthy again and he did thanks God. He made third appointment for free to treat me fully until the dizziness disappeared completely thanks God and thanks best doctor Vince in the world. I was surprised, not every doctor and not every clinic would do the whole full treatment to feel well fully for one simple charge I never met before at least. Very unbiased kind thoughtful and customer friendly approach. I should mention he treated me himself at his Hearology clinics within couple of weeks with three appointments although other ENT specialist NHS and private ones couldn't do it for more than 1,5 year. That's why we should trust young clever doctors like Vincest Horward and his clinics and luckily for me I did. I wish I knew them 1,5 years ago but I'm still very grateful I'm healthy and feel well again. Thank you very very much Dr. Vince and your amazing colleagues of Hearology!
P. O.
Quick, friendly and professional. Prices have gone up quite a lot but still the best value I can find in London.
Dealt with the covid situation very well
R. v. d. L.
First class facility and service. I was a walk in client after waking up with a loss of hearing I suspected due to ear wax build up. Hearology Victoria saw me immediately and sorted my problem out. Harry fully explained the procedure and did a sterling job restoring my hearing and cleaning my ears. I would absolutely recommend Hearology Victoria.
K. D.
It was ear appointment received excellent service and given advise how to avoid issues in future. Will I go again "Yes" I would recommend ear issues or even ear wax removal do try them.
K.
Super quick, painless and effective!! I was literally deaf in my left ear when I came in and by the time I left I felt like I had spidey senses my hearing was so good!!
T. B.
Harry was very professional and gave good advice with regards to the next steps I can take to help with the diagnosis of any conditions I may have through the NHS.
M. H.
Very easy to book with convenient appointment times available. Very good service and made a difference to my hearing straight way. Harry was very polite and extremely clear in the information provided.
T. H.
Really friendly and comfortable service. Very professional and offers advice on treating ear after treatment. Highly recommend to everyone
D. s.
Great service, very clean , friendly staff and a painless experience with clearing my blocked ears .
Thanks
Dave.
M. S.
Having had a blocked ear for over 2 weeks and with the GP only suggesting over the counter drops which actually made the matter worse I decided to try out Hearology, I managed to get a last minute appointment and within 15 minutes of being there I had full hearing back in both ears. Kristina was great and I am so grateful
N. H.
Had my ears cleaned by Harry. Lovely manner, excellent service. Booked at 4pm and in at 910am the next day. I can hear again!
H. B.
This morning I turned up at the Hearology branch at Victoria unexpectedly but was seen this very same morning.
Harry Davidson (the Hearology operative at Vic.) dealt with me very efficiently.
N. M.
Having been let down by the NHS ENT department and driving my family mad with my worsening hearing I was delighted to find Hearology in Victoria. Harry was able to remove my impacted ear wax painlessly and efficiently and I can now hear again! It was easy to book an online appt at a time to suit and I was seen on time. The equipment looked highly professional and clean, all in all a great improvement on my NHS experience and I would not hesitate to recommend to fellow sufferers.
P. M.
I had a Microsuction appointment with dr Harry. He was very professional and attentive and the procedure quick and painless. I feel much better and will definitely be back if I ever get any problems again!
R. D.
Neha was really helpful and had my ear, which has been blocked for 3 weeks, hearing again within a matter of minutes! So happy with the service!
N. A.
Very quick and efficient - there was plenty of flexibility in terms of scheduling too. Dylan and Harry were fabulous and listened to my queries and accomodations when necessary. Thank you!
L. H.
Excellent service! Feel so great post my appointment.I will definitely make sure to visit annually.
S. B.
Very quick and efficient as both ears were fully blocked. Harry was very reassuring and completed the procedure perfectly.
B. H.
After spending a couple of weeks with my left ear blocked, the situation became intolerable when the right ear took a similar route yesterday. I was able to book an afternoon appointment at a few hours notice.
Julio explained things clearly and then went to work. He said there was a lot of wax in both ears, and it felt like pints were being sucked out!
Half an hour or so later I walked out feeling like a new person! Totally clear hearing out of both ears and a painless procedure.
If you think you are getting significant wax build up don't hesitate to try micro suction.
Highly recommended.
C. P.
Very efficient and quick check up. Harry cleared both ears really well and I am very pleased with the service. Recommend to family and friends who need ear suction.
D. P.
Next day appt given for my daughter for microsuction of both ears. Great service. Friendly practitioner. Many thanks
A. B.
Excellent service; it was the first time I needed a follow up appointment, which was organised immediately (next day).
Second treatment was very good and focused on dealing with correcting things, thanks!
J. G.
It was very easy to book an appointment online. The procedure was quick and effective. It was only slightly uncomfortable but the result of being able to hear again after 4 weeks was wonderful and worth the cost.
M. V.
Great service, they accepted my last second appointment very early in the morning. He is gentle and the process is pain free. Recommended.
A. F.
It was brilliant. I had completely blocked ears and now I can hear perfectly again. It was quick and pain free and really good service.
Thank you so much!!
2. V.
Fantastic services. Quick and efficient. My hearing is back to what it should be. I’m so grateful
C. F.
Really grateful for Dylan for clearing my ears today. Had been prescribed sodium bicarbonate drops by a GP at the start of the week which made my muffled hearing completely disappear. I can hear perfectly now after a visit to Hearology. So glad I booked an appointment this morning!
G. L.
I was checked by Dr Kristina Pinterova - very friendly and helpful. My right ear was blocked for days. I tried whatever I could at home (ear massage/oil drop/syringe) and I still couldn't hear from my right ear, causing some dizziness and slight headache. I was able to book an appointment immediately to be seen. The appointment was on-time and my suffering was immediately relieved when the microsuction began. The process was painless with no discomfort. SUPER EFFECTIVE. Highly recommend Hearology. The price is competitive/on a par to any other microsuction treatmeant at a private ear/ENT clinic in central London, and it really really works. The clinic is clean and tidy, and the doctor is professional and helpful. Hopefully I won't have to return again until a long time but when I ever do, this will be my first choice. Very convenient location near Victoria Station.
E. W.
Dylan Walker was professional and sympathetic to me being a bit on the jumpy and nervous side. Dylan explained everything about the procedure making me feel confident. A quick and worthwhile process to remove excess ear wax and preferred to being on an NHS waiting list of 3 months for micro suction! Can recommend.
J. H.
Delighted with speed and efficiency of the whole wax removal operation, and the warm welcome from the start. Harry was more than helpful. Would highly recommend.
P. D.
Very good service with free check up. Non evasive and quite painless for micro suction. Also gives a chance to look into your ear for psychological reassurance
M. S.
Very friendly and professional. Extremely easy to book with short notice. I had a balance treatment that really helped in a moment of despair. Highly recommended.
M. T.
Harry did a fantastic job at helping me remove a nasty blockage in one ear. He was very helpful! Will book in again!
G. L.
Had a balance appointment with Harry, he was very thorough and I feel I am 1 step closer to being back to my usual self again! Would highly recommend!
S. S.
Saw Harry Davidson with wax related hearing loss in both ears. Very professional. Success at first attempt in one ear, but needed to come back after softening the other. As promised - re-visit was free and complete in 5 minutes.
a. m.
Just visit the ear clinic today. Thank you Harry Davidson for cleaning my ear so much felt better today. I can hear much much better..
C. C.
Rapid and effective treatment. Restored my hearing immediately! Highly recommend
L. P.
Super efficient service from Harry. Painless and got the job done with no dramas. Recommended.
T. T.
Excellent customer service... highly recommend Harry Davison for ear wax removal.
L.
Went in to have my ears cleaned, fantastic service, really felt at ease. Will definitely go again.
P. L.
Amazing! Thank you Harry. If you are reading this and have ears blocked with wax - don’t bother with olive oil or wax dissolving drops they just made me completely deaf and unable to function. 5 mins here and everything is sorted - what a relief ....
M. W.
Excellent service. I came to have my BPPV dealt with and the service I received was top class and was successful in alleviating symptoms. Highly recommended
S. G.
Thank you for a very professional service. The receptionist was charming and Harry was extremely helpful. I would not hesitate to recommend to anyone in need of an ear check up.
s. p.
Amazing service, really impressive. I saw Simon and he was professional and took the time to explain what he was going to do. I felt comfortable throughout. Would recommend to anyone.
R. K.
Quick trustworthy painless service. I have been seen by Harry and Dylan and they took great care of me. Free follow ups!
p.
Harry was very friendly and did a brilliant service, my ears were cleaned in 5 min..... quick and easy and painfree! Highly recommend!
H. W.
I had been in very extreme pain for many days, wasn’t too sure what to expect but they were very polite, and got rid of all my pain as if by magic. I highly recommend this.
R. N.
Professional, efficient and provided very helpful advice. Highly recommended.
H. Z.
Very good service and safe, honest for the examination, thoroughly cleansing.
Thank you.
I. H.
Today I had wax removed from both ears. It was quite a job because the wax was compacted but Harry did it very skilfully and am very pleased to hear again!
P. M.
Very quick and professional service. I was kept informed at every step of the process and the place was very clean
A. P.
Harry provided a quick and efficient service which successfully removed the build-up of ear wax in both my ears. Good price and would highly recommend it.
P. K.
Booked an appointment to sort out a blocked ear after swimming on holiday, the procedure was very quick and painless, will definitely go again.
C. B.
Fantastic service - got an early morning appointment for the next day. Harry was efficient and sympathetic. Thoroughly recommend.
N. C.
Incredible service! Booked and seen next day. Clean, clear and efficient. Couldn’t be better
D. A.
Harry was great, providing a clear and professional service answered to all my questions and concern.
Health and safety procedures were respected,if you have any concern about your ears I really suggest to go to Hearology Victoria
B. A.
I got told by a doctor I have excessive ear wax in my ears, so I decided to buy ear drops. I applied ear drops until 3 days later I woke up with my ears completely blocked. I was hearing from both ears completely muffled. I decided to make an appointment at 7am and got one 3 hours later.
The audiologist Alex Stanciu explained to me the procedure, he was very informative.
The microsuction was a quick procedure and not one bit painful. It felt like a miniature vacacum in my ear. I’m finally hearing everything again so perfectly. One thing I found out is do not attempt to clean your ears yourself. Visit a specialist!!! Highly recommend this place.
M. C.
Excellent treatment at Hearology LONDON BRIDGE. Delighted with both the results and the professional, proficient service experienced at the clinic on two occasions. Thank you Uma, Cherelle and Bernie, your care and attention are much appreciated!
A. T.
Amazing service from Harry, ears feel brand new and the temporary deafness was relieved from wax build up. Thank you a huge amount. Amazing service thoroughly recommend.
S. P.
Was seen by the lovely Dylan at short notice. He took time to explain what he was doing and why. OMG - I can't remember the last time my hearing was this crystal clear. - it's amazing! If you've been thinking about getting your ears suctioned, this is the place to go. Worth every penny!
A. H.
Great service. Very fast and Harry talked me through the process as he went. I won’t leave it so long next time!
C. S.
Really helpful and friendly staff, great service and made me feel comfortable throughout the entire procedure ! I can hear properly again ! Thank you
g. e.
Great service, quick response time and a very pleasant experience with Dr Harry Davidson that quickly fixed the discomfort.
M. S.
Fast, friendly, and efficient service. Went for ear micro suction, as my ears were blocked with wax. Was in and out within 20 minutes. Would recommend.
F. B.
I was recommended Hearology by a friend and I'm so glad I listened. I never realised what my hearing could be like after having my ears cleaned! Thank you Dylan - great service!
P. K.
Quick to get an appointment, easy and convenient to get a check. Will make it an annual appointment going forward for peace of mind.
E. W.
Great experience with Harry today. Quick efficient service and ears are now lovely and clear - and I can hear properly!
I highly recommend it.
A. S.
I was a walk in client, I was seen quickly. Amazing service, fast and painless. Harry was brilliant, can’t recommend highly enough. Easy peasy
G. W.
Managed to get an appointment the same afternoon to get my ears checked and wax removed, excellent service from harry, wouldn’t hesitate to use and recommend them in the future.
N. B.
Very pleased with the service provided by Hearology. Called in the morning to get the same day appointment and got my ear wax removed through microsuction. Thanks to Bernie at Hearology Victoria for getting me out of my misery.
P. S.
I almost cried with joy. I'd been suffering with a blocked ear for a couple of weeks, being bounced from GP to clinic, until someone told me about micro suction and found Hearology. The audiologist was very clear (esp afterwards, ho ho), explaining everything as we went along. But, if you've never had micro suction (but need it), it is like the lifting of an aural veil. It doesn't hurt — it's just noisy — but you leave with the whole world sounding sharper and brighter. Thank you!
D. a. L. H.
I arrived early and they managed to see me early. Booked online with ease. Harry was clear and to the point explained everything so no unexpected or unsettling experiences. Thanks very much
J. E.
Have a recurring problem with blocked ears and this is a great service and so much more effective than syringing/waiting weeks for the doctors to do it.
Thank you again
J. S.
Fantastic service. Fast and efficient and I regret not coming sooner. Great value, thanks to Harry for squeezing an appointment in for me,
H. M.
Excellent service! Nice and quick - ears are feeling a lot better! Would definitely recommend if having any ear issues.
D. B.
This is the first time I have been to Hearology and I am so pleased I came Harry did such a great job and I can hear again.
I will definitely recommend.
B. M.
Amazing experience, very professional. Super quick, easy and painless and completely cleared all problems!
A. D.
I have used this service many times and they are constantly professional, friendly and punctual. Highly recommended
J. B.
Excellent speedy friendly service. Harry explained the procedure, reassured me and made me feel comfortable and relaxed. Treatment worked 100%
H. R.
Harry Davidson was amazing brought back my hearing within minutes when j had been struggling to hear for days. great people, great service, easy walk from Victoria station 5/5
J. S.
Was great to be able to get an appointment so quickly and to sort out my hearing, I can hear everything again now! Harry who carried out the procedure was very helpful!
T. G.
Went to GP told to put olive oil in ear and she would see me on the 15th October. Went totally deaf in my left ear .Found hearology on the web and they were brilliant!! Harry who dealt with me was really charming and professional. Ear sorted out in 5 minitue and I can now hear again, would 100% recommend
M. T.
Fantastic service. Very efficient! My hearing has improved considerably since having them suctioned! 100% recommended :-)
S. W.
Annual wax removal. Service was professional and efficient - 10 minutes and I can hear again! Thank-you.
R. S.
The earwax removal performed by Harry was extremely quick and I received a good level of service. I was also offered a free follow up appointment.
A. I.
A very quick, easy & painless process. I was in & out in 10 minutes. The online booking was simple to do & I was able to get an appointment the same day.
I recommend it!
M. K.
Excellent service - safe, clean and easy with a great result!
d. w.
Wax removal. Difficult to fault, really. Clear website, called with enquiry, answered by real human! Made online booking for next day. Walked in half deaf - efficient reception, seen on time, 5 mins of suction - walked out with both ears checked and full hearing. All very professional. Can’t ask for more.
F.
Harry fixed my problem in no time. Very professional and efficient service and the place is very well located and comfortable. Can’t wait to get back! Thank you
G. D.
I had an appointment with Harry today. He was very professional and I am greatly relieved to be free of ear wax at last. I recommend highly.
J. W.
I visited the Victoria clinic yesterday and had an appointment with Harry regarding blocked ears.
He carried out micro suction cleaning to both ears which was both quick and painless.Many thanks.
John
E. C.
Excellent service. Very gentle and effective. My daughter can hear again. Will definitely be back.
T. M.
I rang at 9 an with a completely blocked ear. I was seen within an hour and by 11 I had my hearing back!
Extremely friendly, helpful and professional!
L. D.
Harry was very professional and pleasant, this is the second time I have went hear and will return in future. Define toy recommend if you have any blockage
R. B.
Very quick and efficient. It is clean and is taking corona guidelines seriously, which is appreciated. Overall great service.
R. T.
I recently went for a consultation at Hearology Victoria. The service was 1st class and worth the price. I would happily recommend them to anyone.
A. N. R.
Had one ear blocked by wax, deep in. It was completely and patiently removed and it is a relief to be able to hear again. Thanks!
P. B.
Super quick to book an appointment, no waiting time and very pleasant team. Very happy and healthy
W. K.
Great service at Hearology Victoria..I was seen by Dylan who was very careful.Would recommend 100%...
F.
Brilliant service.
Very efficient and professional.
I had significant build up and the process was thorough.
Highly recommended!!
S. R.
Harry was very friendly and quick with the procedure, my ears feel so much better immediately, definitely recommend
M. G.
Very pleased with the service from Harry. He was attentive and thorough and put my mind at ease. It’s great to hear clearly again.
J. L.
Amazing service, took less than 10 min. Harry was quite helpful even though I was running with a plane to catch.
R. 1.
Very efficient profeasional service. Thoroughly clean. The clininician is cleraly experienced and professional. Highly recommended.
R. Y.
Really quick, efficient, friendly service. Highly recommend if you’re experiencing problems.
A. O.
Excellent service thanks.
O. I.
I can hear!! 💙
Great service, super professsional.
Easy, quick and straightforward process. I would highly recommend Harry!
You can thank me later!🙋🏽♀️
U. S.
Very professional and quick service. Had a problem with a blocked ear, which was resolved instantly
N.
Harry was amazing and checked both my ears as I had a blocked ear. Cleared it all out and was very informing. Amazing customer service.
A. S.
Very good service. These guys cleaned my blocked ears quickly and now I hear so well!
J. C.
Amazing service and amazing people!
T. L.
Prompt efficient and professional service. Harry was very knowledgeable and I'd recommend them highly to anyone.
A. F.
Absolutely fantastic service, courteous staff and Harry was superb with the procedure
Comfortable and full hearing restored! Thank you
L. L.
Excellent service. Fast and completely pain free. Highly recommend
T. D. L.
Excellent service! Big thank you to Harry! He was super professional and very helpful! Highly recommend
T. M.
It was really easy to get the appointment and Harry was extremely patient! Highly recommended!
A. M. M.
Quick, efficient, friendly service. Walking out with clear ears and a spring in my step. Worth every penny. Thank you
S. P.
Quick, efficient, safe and more reasonable than some other companies.
L. T.
It was a pleasant, friendly and very professional experience. From the reception to the procedure being done, it was all perfect.
K. T.
Great stuff. I can hear again! Very professional service, I wish I’d come sooner
B. B.
Absolutely excellent service provided with follow up. Would visit again. Many thanks.
T. S.
Excellent service, have been going for a year and would highly recommend. Hearology have also adapted to the changes as a result of Covid 19 very well.
c. s.
Great service from Simon and Harry. Always have had issues with blocked ears. This is a pain free service that I highly recommend.
K. C.
Audiologist, Dylan Walker, was very professional in his approach and conduct, taking the care and time to explain in detail the functions & anatomy of the ear, and taking an in-depth look into the health and status of my ears, before and after the treatment. My right-ear in particular, was completely blocked as a result of utilising a cotton bud to clean my ear to ease an itch, but this impacted my ear. After following ear drops treatment for 4-5days I faced little improvement, incurring a badly developed reaction and inflammed ear to the drops.
Dylan took me through the step-by-step process of the microsuction procedure, and was calm and re-assuring.
All was completed efficiently & effectively, pain-free! Very much over-the-moon with the end result, and stoked to be able to have crystal clear hearing again, than dull, muffled noise.
Highly recommend!
J. W.
Excellent service, micro suction was quick and painless. Staff very friendly.