Reviews of The Jenner Practice. (Doctor) in London (London).

The Jenner Practice

111 Reviews

13 Comments

Doctor

General practitioner

The Jenner Practice, 201 Stanstead Rd, London SE23 1HU, United Kingdom

Description

Information of The Jenner Practice, Doctor in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

Sometimes there are places with not the best rate, this is this case but this doesn’t mean that they are giving a bad service to their customers, sometimes in the internet the people only post reviews when they are not happy with the service, so sure you’ll find a good service here too.

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Open hours of The Jenner Practice

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Reviews of The Jenner Practice

M. w.

Booked my 2 vaccines here. Both times it was easy and no queues. And efficient. Turned up Easy They have a system Friendly staff. A very patient Canadian woman eased my worries and gave me a painless injection !! I've told my husband to come here Felt I should leave a review as people are so keen to complain.. when its a hard job and a hard work environment You guys are doing great! Thanks

M. K.

Having two young children I’ve always felt supported by the Jenner Practice. Their e-consult and call-back system is really efficient and when the GPs ring back they give plenty of time to talk through niggling concerns, or book same-day appointments for urgent treatment. During the winter I feel I’m interacting with the surgery almost fortnightly for various family issues and have never felt un-cared for. Yes the phone wait can be long when calling in, but the receptionists at the end go above and beyond to answer questions and point you in the right direction. While surgeries are hard-pressed everywhere I feel the Jenner is quite determined to give the best care they can.

H. J. W.

I feel very lucky that my family are registered at this practice. All of the staff - reception team, midwives and GPs have been exceptional in my dealings with them and really do care about their patients’ wellbeing. They have adapted brilliantly to challenging times and deserve high praise.

M. K.

My 4.5 yo daughter was referred to Jenner Health Practice Dental Services as we've been struggling with some of my child's teeth issues that cannot be resolved in our local dental clinic. Dr. Siobhan was lovely and kind (so was the Nurse) , gentle and patient. She gave us refferal to King's Hospital (my daughter will need to undergo a procedure under General Anesthesia).Thank you for such a professional service!

A. Y.

I have always had a great service from the doctors here and more recently through their online/callback service which works very efficiently. On a couple of calls I have had to send them photos and they ring you straight back which is great. I do have my preferences as to which GP I see of course as anyone would and usually that works too. I am very happy with this Practice. Oh and the online repeat prescription service always works first time.

C. J.

I have been registered at the Jenner for many years, and it's one of the best health centres I've ever used. The receptionists are always helpful and most of the GPs are caring, approachable and will take the time to listen to and respond to my health queries. Its not always easy getting an appointment but that isn't the fault of the practice itself, but a consequence of a large local population, cut-backs etc. The staff do the best they can with limited resources. When I had a problem with a particular staff member, that left me feeling very upset, I reported it, and it was dealt with very quickly and to my satisfaction. i think some patients who leave poor reviews just don't appreciate the difficult circumstances that the staff have to work under.

M. J.

I have been registered with this practice since August this year, and I have been so impressed by the service offered. Everyone without exception, the doctors, nurses, reception and pharmacy staff, have been so helpful. I have rarely experienced such cheerful and caring service; which gives the impression, whilst being highly professional, that it is a family of people who care about others. It gives such hope for the health service to see a Health team like this! Thank you!!

r. j.

I have been to Jenner, who are combined with my usual GP at SLGP, to my 2 Covid vaccines. The staff, also combined WITHSLGP, were absolutely fantastic, as we're all the volunteers. I must add that they were being assisted by1/2 a dozen members of the RAF medical corps😍😍😍🎖️🎖️🎖️

A. M.

As an overseas visitor needing a prescription this was a great practice. The reception staff were lovely and very helpful. I just had to go in person and register and then could book my online appointment myself (same day appointments available) for a video appointment with a doctor, then collect my prescription later that day. Couldn’t fault it.

H. G.

I've lived in London for 8 years, moved around a lot and therefore been registered to quite a few doctors surgeries, and this is by far the best surgery I've ever been registered to. The Patient Access online system makes it so easy to get an appointment, and every doctor I have seen so far has been so understanding and helpful. I couldn't recommend Jenner Practice highly enough!

J. L.

Online appointments, good doctors, and they run pretty close to on-time. Saw a lot of bad reviews and I don;t think they deserve it at all. I have had a great experience. Onboarding was smooth and uncomplicated - they did a health check on me and I was in for an appointment on the same day. Then you log in at your convenience to book appointments from then on. All GPs are currently very stretched. The Jenner Health Centre does brilliantly under the circumstances - much better than any other clinic I have been registered with.

A. W.

I've been a patient at the Jenner Practice for over 6 years and I think it's a really good doctor surgery. Despite dealing with a huge number of patients, I've always found them to be thorough and empathetic. Dr Johnston and Dr Van Cooten are my favourites but I've never had a bad experience with any of their doctors. I'm moving soon and am hoping my next health centre is as good!

n. d.

Reception staff always helpful when I make mistakes ordering my medication. I often get confused or forget. Dr Johnston. Has been my dr for 5yrs and he is patient, understanding, caring, thougher and firm. Surgery is always clean. It's great the surgery offers blood tests and iaps on site. Only thing I'd like to be considered is online appointments at 7am for someone with sleeping difficulties and mobility issues is difficult to get up to do this. A slot at 7pm on a Sunday used to be available to book some appointments. It would be good to have this again for some appointments.

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