Reviews of West4GPs. (Doctor) in London (London).
West4GPs
Chiswick Health Centre, Fishers Lane, Chiswick W4 1RX, United Kingdom
Description
Information of West4GPs, Doctor in London (London)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
Sometimes there are places with not the best rate, this is this case but this doesn’t mean that they are giving a bad service to their customers, sometimes in the internet the people only post reviews when they are not happy with the service, so sure you’ll find a good service here too.
Map
Open hours of West4GPs
Sunday
Closed
Monday
8am–6:30pm
Tuesday
8am–6:30pm
Wednesday
8am–6:30pm
Thursday
8am–6:30pm
Friday
8am–6:30pm
Saturday
Closed
Popular times
Sunday
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Monday
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Tuesday
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Wednesday
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Thursday
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Reviews of West4GPs
M. L.It's one of those things - where I would like to give 5 stars to the doctors and nurses and 1 star to the booking/ telephone system.
Doctors at this particular clinic are fantastic. They are thorough, always mega helpful, correct on diagnosis. In fact, they are the best doctors I have come across in the UK in 20 years I've been here. So 5 stars is very well deserving.
However. The booking system is horrendous. Not only you are unable to get through (easier to walk in and wait in the queue to speak to reception rather than phone in), but you are most likely to be told to call at 8am in the morning (which is totally futile). So to improve the clinic they definitely need another GP (so they can have more time slots available) + another receptionist (current numbers are insufficient).
P. A. B.I've been a patient at W4GPs for nearly 15 years.
Through Swine Flu and hernias through to high blood pressure and the current pandemic, their work ethic and professionalism under what must be the most horrific stress is a testament to how much the whole team care for their patients.
Sometimes the waiting time for an appointment can be longer than ideal, but that is a reflection on the NHS being overwhelmed rather than W4GPs themselves. Having said that, emergency appointments are normally very swift.
The reception staff have always been kind and understanding.
I think as patients, we need to exercise more patience when attending our GPs, of course, this is difficult as we normally only want to attend when we are unwell, which is also my point. Our GPs and their colleagues are exactly who we turn to when we need help. Let's remember that, and be more thankful for the great work they do to help us get back to normal health.
A.When searching for a new, local GP practice a couple of years ago I read some of the reviews, was respectively a little hesitant about West4Gps, but have had nothing but positive experiences since joining. The doctors are lovely, caring and have been very quick for specialist referrals or necessary tests (within a couple of weeks - which is lucky during Covid). As a young female I've never received anything but open arms by the doctors - no judgement or coldness towards helping, which has made the last couple of years a lot easier than it could've been and is greatly appreciated.
You may have to wait a while on the phone, 10-15 minutes - however if you don't have this time, which often I personally don't, I simply use the e-consult form online and receive a call from a doctor within a few days after it had been submitted. This is of course just my personal experience, but one I thought important to share as it was deserving.
The receptionists are wonderful, albeit busy - which is understandable, especially with the current circumstances. In person I've seen them go out of their way when assisting patients; explaining or offering suggestions etc.
L. W.Friendly receptionist team, efficient service, great online account service and lovely phlebotomy lady. Moved down to Chiswick recently from Leicester and needed a blood test. Registered online and booked an appointment within 2 days. So efficient and lovely staff. Thanks so much!
J. S. J.This practice is exceptional. On every occasion I have had exceptional care from every doctor I’ve encountered. They have always been able to provide a same day appointment when needed. Consultations have always been thorough and never felt rushed despite the enormous workload pressure the team are under.
Contact
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