Reviews of Stoneham Lane Surgery. (Doctor) in Southampton (Hampshire).
Stoneham Lane Surgery
City Gateway, Parkville Rd, Swaythling, Southampton SO16 2JA, United Kingdom
Description
Information of Stoneham Lane Surgery, Doctor in Southampton (Hampshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
Sometimes there are places with not the best rate, this is this case but this doesn’t mean that they are giving a bad service to their customers, sometimes in the internet the people only post reviews when they are not happy with the service, so sure you’ll find a good service here too.
Map
Open hours of Stoneham Lane Surgery
Sunday
Closed
Monday
8am–6:30pm
Tuesday
8am–6:30pm
Wednesday
8am–6:30pm
Thursday
7:30am–6:30pm
Friday
8am–6:30pm
Saturday
Closed
Popular times
Sunday
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Monday
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Tuesday
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Wednesday
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Thursday
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Reviews of Stoneham Lane Surgery
K. T.I have been attending this surgery for several years now. I have only ever experienced an excellent level of care from the staff here including Drs, nurses and reception staff. Patients are treated with dignity and respect. I have witnessed the reception staff helping a lady with learning difficulties with her zip and gloves to make sure she was warm before she headed home on a cold day. I have also heard other patients express gratitude for the care they have been given whilst I was in the waiting room. I have moved many times in my life and this is the best practice I have been signed up with. I feel very fortunate.
E. A.Finding a good GP is extremely important for me as I have an array of disorders and problems, including those with mental health I saw their reviews were quite bad online so I was a little worried but saw many parallels between them and my old one in London who were incredible.
I’ve had 2 appointments including the checkup so far. They were 5 minutes late to see me on the check up and on time for the GP appointment with Dr Robinson (who is incredibly nice and respectful of your problem). Something even my old GP couldn’t do! Normally I don’t mind appointments being late because at least you know they’re looking into the patients matters thoroughly instead of brushing them off to see the next patient. The staff were incredibly friendly and the check in machine was great. I’ve never seen them before but using it was very simple and it even told you your approximate wait time. Where the building is pretty new the place is rather large and extremely clean and well kept, which really adds some reassurance that you will not be mistreated. There’s a pharmacy right next door too which is always handy.
My only minor complaint is that there can be a 2-3 week gap between when you book an appointment and when it actually is, however if it's urgent you re seen much quicker. Most of the complaints I've seen have mentioned rude staff but I haven't noticed this myself (then again I'm from London where most people prevent talking to each other as much as humanly possible)
I think the most important thing was that the staff treat all problems well and include you in conversations about treatment. Whilst doing this they are also very understanding and do listen to what you have to say.
d.I have been with this surgery quite a few years now. I find it on the whole to be excellent. The reception staff are mostly friendly (just 1 exception really) and helpful. My GP is excellent and the nurse practitioners are all great as well. The biggest issues are the parking problems and the long wait to get a normal appointment but in an emergency I have always been able to get an appointment so that is excellent service as well. This is one of the better Doctors surgeries I have been with and I recommend them strongly.
S. S.A very good surgery with caring staff who work very hard under what must be testing circumstances. It is sometimes difficult to get an appointment with the GP of your choice but there is always another GP available to help.
I’ve been quite poorly recently and the various GPs and nurses and reception staff could not have been more helpful.
A1!
D. H.Cannot complain about any of the staff at this practice. Doctors are all well qualified and friendly, maintaining a close contact with patients who have long term problems. Reception staff are friendly and helpful, but of course, they are often under a huge amount of pressure, so make allowances. Why not 5 stars? Well I do object to having to declare whether I am English or Polish when I check in!
L. D.My wife and I (a local GP) registered with this practice after becoming disillusioned with our previous GP surgery. The receptionist was clearly new to her job but was friendly and helpful and thorough. Neither of us has consulted a doctor or practice nurse there yet. The new premises are a welcome change from the converted house style of our previous surgery.
L. C.Excellent surgery. Doctors, nurses and all staff very friendly and know their jobs well. Always sort any problems out.
C. F.Excellent Doctors here, lovely, new and very well kept modern surgery.
Dr Susan Halfpenny is an absolutely wonderful doctor here.
I can definately recommend this surgery.
Parking usually available and there is alternative parking across the road if it is really busy. A large well stocked chemist is joined to this surgery.
M. F.Thank you doctors and nurses and staff for the ongoing support for my 90 yr old mum , extremely helpful and caring cannot ask for more .
D. D.The doctors, nurses and health care workers are friendly, helpful and very proactive. However, some of the Reception staff are unhelpful and rude.
T. M.Pleasant nurses and doctors. Some of the reception staff are very helpful, others not so. Quite often have to wait two weeks for an appointment.
W.As a GP myself I have always been impressed at the way my family have been treated. Luckily never had to go myself but have had to book appts for my wife / child
N. N. N.I haven't used their service but it looks nice from the outside
T. W.Near by. A wait for appointment date but if you can wait then worth it.
S. K.Very nice. The nurses especially so.
R. E.Good and helpful
K. S.Contact
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