Reviews of Caritas Surgery - Coedpoeth. (Doctor) in Wrexham (Clwyd).

Caritas Surgery - Coedpoeth

14 Reviews

6 Comments

Doctor

Medical clinic

Smithy Rd, Coedpoeth, Wrexham LL11 3NS, United Kingdom

Description

Information of Caritas Surgery - Coedpoeth, Doctor in Wrexham (Clwyd)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

Sometimes there are places with not the best rate, this is this case but this doesn’t mean that they are giving a bad service to their customers, sometimes in the internet the people only post reviews when they are not happy with the service, so sure you’ll find a good service here too.

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Open hours of Caritas Surgery - Coedpoeth

Popular times

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Reviews of Caritas Surgery - Coedpoeth

G. R.

I have never been so grateful to the hard work and effort these people here make at the surgery. The pressure they must be under is intense. I like the fact that I can request prescriptions/alterations to my medication via email and you actually get a timely response and informed on when these emails have been passed over to a doctor for review not left hanging around wondering if your email is sat in a long queue. I have never encountered (to date) any problems with any of my prescriptions not being sent over to the pharmacy. I also like that the pharmacy sends you a text message to let you know your medication is available to be collected rather than the "sorry it's not been received yet response" which is reassuring that the surgery and pharmacy have a clear line of communication. I know millions of us have experienced extreme frustration in this with other places. They have always been good to help me with my on going medical problems. They have never refused me an appointment if I have asked for one urgently. They do their best for telephone triage if they can. I fully support the use of the "My Health Online" app to be able to get alot of things done without having to jam up the phones when I need to make a request for an appointment which gives flexibility to chose the times and dates more freely (subject to availability) and having the option to select the GP or Clinician required having this app in my view is great to enable the reception staff to keep phone lines free for others who might struggle with technical applications or for those who may want to discuss their requirements over the phone. Nobody enjoys being on hold. Sometimes the parking can be abit hit and miss but that does not reflect the standards of the practice. Inside the surgery it looks very clean and a safe distanced environment. Unfortunately not a great deal of privacy is available at reception to discuss anything as the waiting room chairs are immediately behind you so nothing can be discreet but I'd probably write it down if it was that personal and hand it over to them or again, send an email. Hand sanitiser in the main entrance has once or twice been empty which maybe just needs a closer eye on but thats my own personal preference. As a whole to date, I fully respect this surgery and its staff for the hard work and effort it provides it's patients and I do feel safe being with them. Please note all of my feedback is about the Caritas surgery at Coedpoeth only. I have never been to the Cefn Mawr branch to provide any feedback. Hope you found my review helpful and informative. :)

R. B. J.

Fantastic service as always, phone call first thing this morning to the surgery, answered after two minutes meaning I was not late for work! Phone call from a lovely advanced nurse practitioner Anna mid morning, prescription sent for me to the pharmacy. Very efficient service and just what we need in the modern world! Many thanks caritas from the helpful receptionist to the lovely nurse much appreciated!

J. B.

Thank you for continuously ensuring all our health needs are supported. Since I joined the surgery, whenever I've needed a Doctor I have been given an appointment quickly. I have just received my Covid vaccine and was so impressed with how efficient you were. Thanks to the whole team at Caritas.

H. E.

Amazing surgery which we are lucky to have! I have to change my surgery due to moving house but I wish I could stay! Dr Trehane has been incredibly helpful and very accommodating to my situation and Nurse Jo is a ray of sunshine who is incredibly good at her job. Despite how busy it can get I have never been seen later than scheduled. I would also like to point out that there are two girls on reception who are on the phone 24/7 and never look stressed and are still super helpful with everyone.

A. F.

After being registered to Strathmore in Wrexham for many years moving to Coedpoeth and the Caritas surgery was a revelation. Happy & helpful receptionists, doctors & nurses appointments available within a few days of requesting one and emergency appointments given within hours of ringing. Wish all GP surgeries could be this good!

t. i. l.

The doctors and nurses at Caritas are brilliant, can't thank them enough for the care that my mum has received since leaving hospital, especially Dr Trehan and Dr Crumpton, also the receptionists are always very friendly and helpful.

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