Reviews of Smart Home Charge. (Electrician) in Peterborough (Cambridgeshire).
Smart Home Charge
First Floor, Business Park, 34 & 36 Thorpe Wood, Peterborough PE3 6SR, United Kingdom
Description
Information of Smart Home Charge, Electrician in Peterborough (Cambridgeshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Smart Home Charge
Sunday
Closed
Monday
9am–5pm
Tuesday
9am–5pm
Wednesday
9am–5pm
Thursday
9am–5pm
Friday
9am–5pm
Saturday
Closed
Reviews of Smart Home Charge
A. (.
Fantastic service from start to finish, highly recommend! Lots of charger options to easily compare on site and excellent comms post booking about different stages of installation. Engineer was trackable on the day, polite, speedy install and considerate cleaning up after himself :-)
M. S.
This is how you run a company. I've had two chargers installed by two companies and Smart home charge and their employees are fantastic (especially when compared to the other company). Great phone and email support and great backup when needed. Everyone was based in the UK and were friendly, professional and knowledgeable. It also helps that the three installers were nice blokes too! Ohme charger, app and warranty is great too (compared with Hypervolt).
M. W.
Very professional service, excellent and user-friendly website.
Particularly impressed with the electrician who installed my charger: the care he took, and his attention to detail were outstanding.
A. H.
Great place to visit, by car or better still as part of a lake boat trip. Its free to enter and plenty of activities for all ages although there is a charge for them. We'll laid out gardens and walk way's. Tea room and food outlets.
S. S.
Our EV charge point was installed during covid-19 lockdown measures. So it was unusual circumstances but we were pleased with communication about the installation and also the install itself. The engineer communicated 1 week before the install and arrived as planned with all equipment required. All work was external to our property so it was possible to maintain a social distance from the engineer. It took a few hours and the engineer confirmed working order with us before he left.
Only follow up required was set up of the App which was a little more tricky but SmartCharge were able to guide me
G. G.
I’m very pleased with my Ohme Home Charger installation. I needed a special solution with an online meter to split business/personal electricity charges for my company car. Smart Home Charge were able to provide the charger I wanted with the metering solution I needed.
The whole process from start to finish was slick and efficient, from order placement, to OLEV grant application, to installation.
The installation was completed in a few hours with minimal fuss, and the engineer left the area clean and tidy.
I thoroughly recommend Smart Home Charge.
J. B.
Wallbox Pulsar Plus purchased and fitted through Smart Home Charge. From their informative videos, through buying, to it being fitted and applying for the OLEV grant, they could not have been more helpful.
The whole process takes a few weeks though, partly due in my case to the unit being out of stock because of high demand. But I was kept informed throughout.
Fitting was excellent, by a pleasant gentleman (Paul), who clearly took pride in his work.
Overall, one of the best companies I have had dealings with in a long time.
Do not hesitate to recommend them
k. e.
Hi my experience did not get off to a grate start but today Craig come and is college and I must say what a credit thay are to the company and restored my faith in smart charge thay were helpful knowledgeable and took the time to explain every thing nothing was to much for them I'm so pleased with the work thay did and I think craige and his other team members need to be recognised for the grate work thay do for the company
F. S.
Best Customer Service, Excellent Guidance, Amazing Quality. Got my EV charger installed by them and literally everything happened so quickly and smoothly. Thank you so much Smart Home Charge. Highly Recommended!
G. P.
Excellent service by the team at Smart Home Charge. Natalie in the OLEV grant team has gone above and beyond to assist us with every detail and query. Nothing was a problem. Install date was moved twice as we weren’t ready in time.
Install itself was quick neat and professional in every way. Sam (electrician) was very good and friendly. Done a great job and made sure I was happy at every step before he proceeded to the next. Couldn’t be happier.
J. B.
Amazing job done by a fantastic company!!!!
From ordering to installation, every part of the job was seamless and they keep you up to date through every stage of every process.
Installation guy was great too and spent a long time at my house doing a thoroughly professional job.
I could run out of superlatives for this team, well done to every one of you!!!!
M. T.
Courteous, helpful and professional. I contacted the support team several times both before and after choosing them to fit my EV charger and the were always quick to respond by email and helpful over the phone. The guy that carried out the installation was very professional and helpful, advising on routing options and keeping me informed of what he was doing. And the result was very neat and unobtrusive. He also gave some useful familiarisation on how to use the charger/app. All in all I'm very happy with the whole process.
T. B.
I was fully supported by the team through a customer led quoting process which really helped speed things up. The team helped with the grant application making the whole process as easy as possible.
Fitting was arranged quickly and the guy was really professional and friendly. The location was discussed and he left the site immaculate.
Would certainly recommend.
A. C.
Great, simple service. Best price I got, all the paperwork done for me and Electrician showed up on time and did a great job. Highly recommended
UPDATE: Had Smart Home Charge back out due to faulty unit (manufacturers issue). Again, brilliant service, on time, professional job and amazing customer service. Thanks to everyone that helped sort our issue
R. D.
Very impressed with this company. They made the whole process of buying and installing a car charge ( Andersen A2 ) extremely easy. I had a few changes of mind along the way regarding my cable run etc but they were very helpful and had outstanding communications. The actual installation was carried out to an equally high standard. All in all a great experience.
m. l.
Following water leakage from water tank in loft I had been without lighting, heating and hot water for 5 weeks. I was getting nowhere with the insurance company and following the initial site visit and report I had no communication from them or the assessors despite sending off numerous emails to both. This company were finally instructed yesterday to attend and they phoned me almost immediately to offer an appointment for am today. Their electrician attended at 8.30am today and rectified everything that could be rectified and I now have use of full facilities with the exception of lights in the bathroom due to the fitting and pull cord switch which were damaged beyond repair. The electrician was very efficient and thorough and also very polite. I am 77 years old and live on my own and this company has restored my faith in British service and workmanship
J. W.
I have to say, this was the better customer experience I’ve ever had- from the initial call through to installation. Brilliant - would not hesitate to recommend. My boss recommended the company to me because he was so impressed and so am I. Guess they’re going to become very popular - engineer was lovely too!
D. K.
Outstanding from start to finish.
They have simplified the whole process as much as possible, maintained a good level of service through out and gave a very competitive price.
Got my charger installed today, their spark James was great. He listened to what I wanted and installed the unit exactly as I requested. His work was neat and tidy. I am very happy with the result.
I’ve recommended these guys to five of my work colleagues who are all getting their EV’s delivered shortly.
Well done SHC!
R. W.
Was really impressed with the booking process and the installation. Your technology was great for communicating the steps along the way. The installer was great and ran the cable exactly as I requested. He was even able to use a spare slot in my consumer unit so no additional clutter in the pantry.
S. E.
Engineer arrived on time and was very professional throughout. He consulted us during the install on the location of each item and was able to conceal the wiring much better than I had thought and requested during the survey. Fantastic job, many thanks
J. W.
They were professional, on-time, neat, friendly and everything went extremely smoothly.
The final result, possibly non-standard because of our requirements is perfect.
All EV Grant applications were smoothly handled, and before they arrived, I was instructed on carrying out a video survey to assist planning, so they knew what needed to be done.
Highly recommended.
D. H.
I've been very impressed with Smart Home Charge from the initial call to the installation. They kept me updated every step of the way and even triple checked the EV grant forms to make sure all was captured correctly. Craig and Charlie who came to install the unit exceeded my expectations. They're expertise, advice, cleanliness and friendly approach were top grade.
M. H.
Great experience from start of process to end. Pretty much fully automated with combination of online and CS interaction....always wary of processes where there is minimal human interaction, but this was 1st class. Would be interesting to see how the CS experience would be if things didn't go smoothly, but thankfully I had no need to test that!
Engineer arrived promptly, very courteous, did a good job of installation and explained the installation, wallbox, and the app well.
Would recommend.
P. H.
The guys turned up on time, we discussed the location of the charger and then within an hour and a half the charger was up and running. The installation was very neat and clean. The guys were very knowledgeable about all the chargers I had looked at but were especially helpful with the setting up of the Ohme app And charger I had chosen. Overall I was very pleased with the installation.
N. H.
Excellent service all the way through from Smart Home Charge, incredibly communicative, kept me up to date all the way via email, texts and calls when needed. Product arrived in good time, installer arrived on the agreed date, on time, early in fact, and did a professional quality, and friendly, job of the installation. Brilliant service.
M. B.
Excellent service from start to finish. I had an unique request that was accommodated in a timely manner from initial contact through to installation.
The installation was performed very professionally on time and was the cable routing performed beyond my expectations, with less on show than I had expected.
Everything was explained prior to starting the job and they cleared up at the end.
N. M.
The process from start to finish was incredibly easy, and the support (when I needed it) was perfect.
The electrician who came to do the work was *fantastic*. He arrived mid-afternoon, and due to the challenging nature of the Wallbox I chose, took longer than he would have liked. He was friendly, helpful, and very apologetic! The work he did was to an incredibly high standard, the wiring is incredibly neat, as was the chasing of the external cabling.
I cannot recommend Smart Home Charge highly enough. From the website experience of choosing a charger, through the providing of information for the OLEV grant, to the excellent work of the electrician, it was a painless, well thought through and well executed process.
N. R.
Credit to the guys at Smart Home Charge. The job was handled very well from initial enquiry to installation. Craig arrived on time and was polite, courteous and worked with me to decide the best position for the charger. He made a very neat job and I am very happy. Highly recommended!
M. H.
Excellent quoting process, very easy to develope package and easy OLEV application process as well. Communication throughout was good just a little disappointed at installation phase, had a few cancellations due to various reasons which left me a little frustrated and having to take extra days off work. Installer was really quick on the day and did a great job.
A. T.
Very good price and fast installation. Had a bit of confusion about earth rod which was on 1st quote but not 2nd one but since had this done afterwards. May not be needed but I wanted to be totally safe. However, good communication throughout and very neat installation. Electricians were very friendly. Had the earthing rod done few months later and quick neat installation. Recommended to my neighbour.
A. R.
Fantastic service from the very first time I enquired about a charger installation.
I really enjoyed the process, and was kept informed every step of the way. Each team member that I was in contact with dealt with me in a friendly and efficient manner. The best customer service that I have dealt with in an age!
Uploading the photos and videos via your portal was so easy and was great during the covid pandemic.
The actual installation by your engineer was a fantastic experience. He installed it with emphasis on the cosmetic appearance. I have no cables/wires in display.
So happy with the product and the process. Keep up the good work.
Dr A Rama
G. D.
Despite the difficult situation currently the installer arrived on time and carried out the installation well and also respected social distancing. The conversations withe the head office team meant we had carried out the preparatory works (digging a trench) correctly and so the installation proceeded smoothly.
A job well done!
I. R.
I have experienced an amazing services by Smart Home Charge the other day, I was dreading to rely on someone for a quick installation as it is a bit lenghty procedure plus a messy one but to my astonishment Smart Home Charge was really organised and highly professional. They kept me updated throughout the whole process vie email and text. And the service guy was punctual and efficent. He completed the job in 2 hours with finesse. Best of all the prices are reasonalbe as they do offer upto 12 months interest free credit. Highly recommended!
S. D. C.
I spent weeks looking for best provider for a EV home charge unit. I’m so pleased I used Smart Home Charge as they were one of the cheapest but the level of service has been incredibly good. From when you complete the information online, the whole process was seamless. When they say to “expect to call”, you receive a call and are guided further. I would give this company 100 out of 100 for a level of service and fulfilment of the EV Charger. Thank you Smart Home Charge.
J. G.
Good service. We chose the Ohme Intelligent charger, which works with the energy provider and the car to only charge when you need or when it is cheapest.
The whole installation process was made simple and stress-free, considering there are several elements required to come together for installation. You just upload some pictures to get the quote and they were really responsive and on the day very informative and professional. Recommended.
D. H.
Very efficient service from start to finish. From ease of application, applying for government grant and keeping me informed at every stage. The electrician Sam, was informative & explained clearly the task in hand at every step of the fitting process. My questions were answered and the fitting was expertly carried out. Thanks Smart Home Charge. Recommended.
R. N.
We had a problem originally that meant they had to come back- not there fault as the unit ordered was partly faulty.
The engineer worked tirelessly and didn't give up though that was clearly the easier option. He got it working, nearly an hour after his shift ended.. you can't beat that kind of service. Very kind, very good of him and he did what countless people couldn't.
Keep hold of him.
S. D.
Top company, they made the process extremely easy thanks to their good website and efficient team. The engineer that did the installation was great, very polite and kept me informed. I would highly recommend them.
D. F.
Very pleased with our EV charging point installation today. From my initial phone call to Smart Home Charge right through to the installation the whole process went as smooth as silk. Would recommend this company without hesitation.
M. S.
The engineer that come home was very professional. He was able to connect the charger to the electricity meter outside without problem and saved us the hassle of drilling through the property wall. Really happy. I would definitely recommend the company to friends and family.
N. G. P.
The installer did a great job, he listened to how I wanted the cables to be hidden in the house, and routed the cables under the floor board, so nothing visible in the house at all!
A great tidy job and very professionally carried out, even helped install the app for the charger on my phone, and how to work it!
N. O. N.
The whole process was simple and hassle free. The quote was provided promptly after I uploaded the photos as requested. The electrician was professional and friendly. He explained what he was doing clearly and showed me how to use the charger while maintaining social distancing. He tidied up after himself and checked that everything was working. The quote was honoured and there were no hidden extea unexpected charges. I was very pleased with my installation.
M. W.
The whole process was slick efficient and well organised. They have done nothing but help me in this process and have been very professional. Installation team were clean, quick and have done professional looking job!! All the lights are green on the charger, just waiting for the car to be delivered now!!!!
K. M.
The process of choosing the charger, preparing the installation and obtaining the OLEV grant was easy to follow and very quick. The installation team were great, very tidy. Excellent process from start to finish and excellent backup if you need to spark to someone. Well done Smart Home Charge.
A.
I can’t say enough good things about the service I received.
The guys could not have been more helpful or professional in getting the wiring in as unobtrusively as possible. They really went beyond all expectations to deliver a brilliant service. They were careful and spent hours getting the fix right. Thank you!
P. D.
The Company provided a quick response to my request for a quote, which was reasonable for the unit I selected. They carried our most of the grant formalities and dispatched the charger unit as soon as this was authorised. The install date was quickly arranged after I confirmed delivery of the charger. All of the above was handled by email or online, saving time. The installer was friendly and professional, spotting a much better route for the cabling than I had anticipated. The job was completed quickly and he tidied up any mess. He assisted in getting the relevant app connected to the Wallbox Pulsar Plus unit but was unable to provide more specific details about its use. There is little info within the Wallbox app regarding usage, which they need to address.
S. H.
Such an easy and slick process from start to finish!
You're guided through the whole process on the portal. Engineers were fabulous when installing, unit delivered incredibly quickly...
Very happy customer!
S. G.
My install involved a difficult cable run and issues with WiFi connectivity, but after talking directly to the technical experts at Smart Home Charge, I got great advice and a tailored install which overcame these issues.
Would not hesitate in recommending Smart Home Charge. We also had an excellent install by Chris. Regards, Steve
K. H.
SHC installed my Ohme charger. Nice neat job, friendly engineer, about 6 weeks from order to install which included OLEV & DNO applications, so pretty good going. Online order, portal etc all works OK and they kept me informed on progress. Happy to recommend them to other EV buyers.
N. B.
I ordered from Smart Home Charge because they were responsive. When i had a question about a technical issue, the MD listened to my phone calls, read my emails and called me to explain. That was impressive.
Ohme charger now fitted and looks great. Just need to get my car from the dealer now!
P. R.
A good hassle free experience. I was kept informed and updated through the whole process. The installation was done in a professional and friendly way and left clean and tidy.
I’m very pleased with the service from start to finish.
R. E.
I had an Ohme EV wall charger fitted. The electrician (Craig) did a superb job of running and hiding the cables. There was no mess and the installation is very neat and tidy. I could not be happier.They arrived on time and I was even able to track their location on google maps on their journey to me.
M. J.
The Electrician did a great job neat and tidy, cleared up afterwards. Left me with a contact no in case I had any issue. All in all a good experience. I received all the installation paper work vie email.
B. S.
Extremely impressed, with the whole process being a very slick operation in only 3 weeks. The web based questionnaire and site survey were very intuitive and made unloading photos & video from the phone for the quote remarkably easy. The Ohme charger turned up the next working day after accepting the quote & paying. The DNO & OLEV applications where all dealt with very efficiently and quickly despite a discrepancy with my MPAN due to a change to a Smart Elec Meter during the process. The install of the charger was a tidy install with NICEIC paperwork received within hours of it being complete. Great job all round!
Only improvement would be to ask for full address early on rather than just the postcode, as I was a bit dubious paying in full against a quote that didn't contain the full install location, and felt the need to check Companies House to verify it wasn't a scam. However, my leap of faith was soon rewarded with an email soon after requesting the postal / install address for the charger.
S. R.
The installation was very professional, quick and problem-free. However it was later noticed that an upstairs lighting circuit was not working. Craig called to discuss the problem and later attended the site to make good. The problem appeared to be one unrelated to the installation but triggered by power shut down. It’s likely we would have lost the circuit whenever we turned off the power. Craig fixed us up and we are now very pleased with the outcome. Thank you!
W. H.
Very helpful staff at this company they go out there way to answer any questions you mite have and talk you through the whole process. Would definitely recommend this company .
S. C.
Absolutely first class service. Can’t fault this company for efficiency. We enquired about a quote to install an Ohme Smart Charger and was given a very reasonable quote the same day. Their system of asking the customer to send a series of photographs and a short video to allow them to assess your property remotely is very efficient. After accepting the quote and paying the balance, we received the charger itself by courier only a couple of days later. They then rang me that day to complete the application for the OLEV grant. We luckily managed to secure a provisional spot to install the charger (dependant in the grant application bring successful) just 4 days later! Monday morning and the installer has been and home and despite some hiccups with our electrics, he’s managed to successfully install the charger. The installer was very helpful and friendly. All in all from first enquiring for a quote, to install being completed was 10 days! Unbelievable.
G. L. R.
Extremely pleasant & friendly engineer working late into the evening to ensure our electrics were safe to use and reliable. Great culture of putting customers safety first following a severe flood. Couldn’t be more pleased with advice given and work undertaken 👍🏻🍻
a.
The whole experience with SmartHomeCharge has been excellent from start to finish. Normally when I order something, things go wrong, and I was beginning to think that it’s just the way things are in this day and age, but I can honestly say that with SmartHomeCharge everything has run so smoothly. I literally can’t fault them! They have really ticked all the boxes and done it with style. I can wholeheartedly give them a recommendation! I got three quotes and SmartHomeCharge were one of the cheapest and were the quickest to get back to me. The whole process of receiving a quote was also the easiest on there site. Like I said before, from start to finish it ran so smoothly and much quicker then I thought, I have the Charger fitted and ready! Roman fitted the charger and did an excellent neat job and was very friendly and left the place clean 👍🏼 I can’t yet comment on the Ohme charger as I don’t receive my car until December, but will leave a review of that at a later date when I’ve had a chance to use it properly. SmartHomeCharge is Highly Recommended by me!
I. B.
Fitter Craig was very efficient and tidy with the physical installation of the charger. Great job and the charger works.
However the app that is supposed to work with the charger does not work. Went through the set up with Craig and app refused to connect via the Internet. At this point if you need a charger with app features do not buy Project EV charger.
W. T. Y.
From start to installation, very detailed information provided, responsive and professional. Kept updated throughout process and staffed by an excellent team. Engineer arranged promptly. Highly recommended.
C. D.
They were asked to visit by my insurance company to check that my light fittings hadn't been affected by a recent leak. Arrived on time, friendly and helpful. Thanks!
L. T.
Didn't catch the name of the installer but he was super friendly and polite. Arrived before 8am and the whole install was no problem whatsoever.
Just need the EV now to plug in!
M. W.
The electrical testing of my house was done with great professionalism following a burst pipe in my bathroom.
They checked not only lighting which I had a problem with but whole of the ground floor.
They phoned to make an appointment and the Electrician came first thing next day. The outside of his van was clean as was his unionform. He had not got full PPE but only gloves which he wore during his visit.
Can't comment on the value of money as he was sent as part of an insurance claim so the insurance company picked up the bill.
J. B.
The whole process of this installation has been utterly painless. The engineer that came to install my charging point was professional, transparent, friendly, and extremely capable. I'd recommend this service to anyone.
T. C.
Smart Home Charge
What a smooth process from start to finish. Expert guidance along the way from choosing a charger to suit, completing the OLEV grant to providing site survey images prior to installation.
It helps being treated as a valued customer by everyone you came in contact with at SHC.
Installation was straightforward to, in under 3 hours. Charger is in, working and accessible via the App. Job done.
Big thanks to all concerned.
L. C.
Patrick was fantastic. Professional but also compassionate in responding to flood situation. He communicated clearly which allowed me to progress things with power grid and energy supplier. I felt that he really cared. It was a pleasure to meet him - he cheered me up. Thank you.
R. T.
Had a Zappi Car Charger installed in July this year by Smart Home Charge (SMC). As I have solar panels and a home storage battery I needed a Harvi, Hub and CT clamps. They completed the installation fine fitting 2 CT clamps but their engineers have very little knowledge of how the Zappi is set up with the Harvi, Hub and CT clamps. I had to call Myenergie who make the Zappi to find out I needed a 3rd CT clamp which needed a second call out to SMC.
They came and fitted the 3rd CT clamp but then discovered one of the other clamps was faulty so ordered another. Waited 2 months or so for them to return to fit a replacement clamp (Covid the problemthere I expect). However the engineer himself said they fit several types of car charge points but they simply are not fully trained in the full inner workings of the Zappi or how it works with the Myenergie App and Hub etc. Bit disappointed when I heard that.
They are certainly not Zappi experts. Having said that their engineer, Craig, was as helpful as he could be and even said I could ring him direct if I had further problems and he would try to help.
The Myenergie App did seem to reset itself after he had left so fingers crossed he has fixed the set up this time. He did also suggest I speak to Myenergie again to refine the set up of my Zappi etc if the problems return.
But wouldn't you think that as they advertise themselves as Smart Home Charge (the clue is in the name "SMART" then shouldn't they ensure that their engineers are fully conversant with the chargers they are fitting?
S. T.
Sam was exceptionally polite, professional and patient with all my questions I had. His work was very neat and tidy. I would definitely recommend them and ask if Sam was available
d. d.
The operatives who fitted my unit were professional, pleasant, tidy & very helpful. 2 lovely blokes doing a good job.
s. t.
Electrician arrived on time as expected. Very professional and also aware of the 2 metre distance in the current climate. Undertook the work as discussed and extremely helpful. Highly recommended.
M. T.
Very simple, largely automated planning and purchasing process. Excellent communication throughout the grant application and prompt installation as per my wishes. Highly recommended.
G. E. (. E.
Great service. The installer was friendly and informative. The install process took a while but it was thorough and very neat (the installer tidied after each step of the install).
B. B.
First class service. Engineer arrived early and completed the job professionally.
First rate experience. He was also careful whilst working to observe the current social distance rules.
r. p.
Very professional....excellent website with all information u need for EV
A. B.
Very helpful throughout the process, organised everything including the grant. Had a few issues on the day of install but all got resolved quickly.
Would recommend
M. S.
Fantastic job done with smile and enthusiasm. Sam was keen to do a good neat job. It was as if it was his property he was putting it on. Can't rate him highly enough.
J. P.
The staff at all levels were positive and helpful, maintaining a quality service during COVID 19. When the charger was fitted, it was done in a friendly and professional manner.
M. E.
Craig attended my property because of an electrical emergency. I was very pleased with the way he reassured me, the way he explained things to me and more importantly how fast he got the job done. Thank you so much
M. F.
This company has been super easy to deal with and helped me through the entire process of arranging my wall charger for a new car. Would definitely recommend to anybody else looking.
S. H.
Very pleased with my recent install experience with Smart Home Charge. Starting with a super simple electronic form on my phone, a cracking price, an amazingly quick delivery of a Zappi 2 and a super neat install.
M. G.
Great service given Covid 19 background.
The YouTube videos were a massive help in explaining how and what it all meant. They answered the phone!! Made it simple from start to finish.
a. m.
Had a great install on Monday. Installer was a great guy. Very neat and tidy and didn't just take the easy option. Very happy!
A. A.
Perfect installation by a very polite team. Clean and tidied up after themselves and came up with a better route around the house than I had initially thought. All in all, very satisfied.
A. C.
Did a superb job moving my car charger from our old house to new. Very neat and tidy. Great service as ever, thoroughly recommended!
M. R.
Patrick who came out to check our electrics after a flood was a fantastic man. Very polite and helpful - an asset to your company!
M. L.
Quick install, Friendly and informative engineers, did NOT receive the text message to track the engineer though, but that's just a minor quibble. Recommended to anyone who wants a charger installed
D. H.
Excellent service. Very pleasant engineer who couldn't be more helpful. Was clear he cared about people as well as being good at his job.
M. G. S.
The election was very professional friendly and worked well in the mess we are in he has made safe the wall lights, which has taken loads of stress from me
R. A.
Emergency app was allocated 3 days too late to test the electrics so it was kind of pointless however the guy who turned up was very polite, very apologetic for the situation.
M. Z.
Amazing guys, thank you! Professional job! On time and a clean installation! Couldn't be happier! Will be definitely recommending you guys to my fellow EV people!
J. B.
After what happened with our house, we are very grateful of the visit today. You was so compassionate and professional considering the covid-19 goings on.
C. M.
Installer was polite and professional, charger was installed really quickly. Excellent service - would definitely recommend!
O.
The purchasing was straightforward and excellent communication throughout, they needed some pictures and a video sending to them to produce a quote so no need to wait for a site visit. The olev grant application was easy with uploading documents, my questions were quickly delt. The engineer who installed it was excellent and quick, the finished look was so much better than expected with concealed earth cable and no messy cable runs, I would highly recommend them.
D. T.
From end to end the service, information and installation was great. Would highly recommend to anyone looking to select and install a home EV charger.
P.
The process was seamly, the installation engineer did a top notch job beyond expectations and everything was setup just how I wanted it. Thanks
D. C.
Installed EV charger. Great service & professional install. Fault developed in charger almost immediately but quickly rectified and now working great.
M. D.
Installation done on time and neatly, all works perfectly. Didn't configure WiFi connection though, but I managed to follow the docs and get it resolved.
H. B.
Professional Ohme wall charger installation. Even cleared up when finished :).Fully recommend. They guide you through the whole process and make it seem so easy 👍🏾⭐️⭐️⭐️⭐️⭐️
W. G.
This is how a company should operate. Clear with what they required from myself, upfront with costs, quick to reply with questions and very friendly during the installation.
A. T.
Installer had his work cut out on what was a complicated job but was cheerful about it and completed a neat installation. Very pleased.
P. S.
The electrician who attended our flooded property was a breath of fresh air! He was professional, knowledgeable and reassuring.
L. L.
The gentleman was prompt, efficient and very professional.
Amazing precautions regarding covid.
Went above & beyond his role.
R. G.
Very efficient service. Lots of communication. The actual fitting of our EV charger by Craig was an extremely Neat and tidy job
D. G.
Excellent service. Polite, informative, tidy workers. Wrong cable supplied-not their fault. Looking forward to seeing them again 😃
J. P.
Amazing service. Easy to communicate with. Very responsive service and professional. I would definitely use again, and recommend them.
K. H.
Brilliant, excellent and professional installation by engineer Steve. super service, no mess no fuss could not be more helpful.
Thank you
J. M.
Very efficient and timely service at a reasonable cost.
Installer very tidy and helpful, went above and beyond.
Would recommend.
S. K.
Fast, professional, friendly service from initial telephone call to the visit of the electrician. I would highly recommend. Thank you
R. A.
Great company. Excellent service.
P. H.
Excellent service, everything promised was delivered on time. Installation was efficient and professional.
S. H.
First of all I had a text to say someone would be calling, then a phone call to arrange a time for the same day to carry out the work. To be honest they were the quickest to come out!
T. H.
James carried out my PAT test on my appliances following a house fire his information and professionalism through out left me satisfied and closure.
p. r.
A absolute must for anyone with a electric or hybrid vehicle very professional installation was done brilliantly would highly recommend
5 stars ⭐️⭐️ ⭐️⭐️⭐️
R. H.
A young electrician from Bristol called Sam.. Very nicely mannered and very knowledgeable , did an excellent job
C. H.
Excellent service. Extremely conscious of the times we are in atm and came wearing PPE too.
Very friendly and professional service
K. K.
Great experience very nice and polite professional electrician. Job well done and thank you!
C. P.
Excellent service from the very start
Very helpful and informative
Charger was delivered within days of ordering and fitted within a couple of weeks
S. I.
Came to do a safety check after my house got flooded. The guys were very professional and reassuring.
J. P.
Really impressed with how quickly they attended. Staff were great and sorted the problem efficiently. Would recommend.
R. m.
Good service efficient on time and very pleasant. Asked if I needed help to put things back I moved. Great service
C. B.
Electrician arrived on time . Polite, very informative on what he was doing and explained all steps of the procedure to me.
P. C.
An efficient installation of my new electric vehicle charger. Friendly and professional engineer and a tidy job well done. Thanks.
J. L.
Arrived within the window, pre call to warn of arrival. Work completed to a high standard
Many thanks
D. D.
Patrick was brilliant, did the job, explained everything before he left, very good service
S. R.
Fitting quick, unfortunately problem with software probably due to wearing a mask and glasses and manipulating a mobile. Was expecting further contact which hasn't happened yet but in fact I did manage to sort it myself later.
M. B.
Very neat installation. Installer gave good advice regarding options for cable routing.
a. e.
Excellent service by telephone.very well organised method of putting it all together. Excellent job of fitting the charger
l. g.
The electrician wh attended was Patrick C. He was polite, professional and very helpful. Thank you!
L. A.
Very nice chap called to see me to check the electrics after a flood. He was professional and prompt.
J. T.
Superb installation of my Home EV charger, very neat and tidy. Would recommend!
N. B.
Excellent service helpful and professional electrician, sound advice what more can you ask for. Thank you Patrick
L. S.
Excellent service by a worker who demonstrated skill, knowledge and pride in his work. A refreshing change.
G. C.
Water leak damage fixed, nice friendly man. Very quickly fixed and sorted.
Thank you
L. C.
This company came out to check my consumer unit after a flood and they couldn’t have helped anymore with advice on moving forward and getting it sorted
C. B.
Brilliant service and spot on installation, no mess, damange and looks great. Thanks.
P. T.
From quoting through to installation they made it as painless as possible, great price too.
C. N.
Really professional and friendly electrician.
I would recommend this company EPR
M. C.
Fantastic service completed in a timely and quality manner. Would highly recommend!
K. M.
Excellent and professional installation by their fitter Steve. Super service
S. D.
Fast fitting with polite, courteous staff. No mess, no fuss. Would definitely recommend
C. G.
Very thorough, helps keep customers safe in their own house.
C. P.
Really efficient and the electrician sent could not have been more pleasant and helpful.
A. H.
Not sure of the value so can't comment , but everything else was amazing, especially the guy who came to do the work.
R. S.
Excellent service and the guy who fitted the charger did an excellent tidy job
R. C.
I requested they attend wearing masks during the covid19 lockdown and they did.
P. S.
Great install. Very neat! Would highly recommend.
S. B.
They were great help me though every step of the way.
T. L.
Lovely man my mother was called me to say how helpful he was. Thank you!!!
D. L.
Good service, easy to use, everything was arranged all on time.
Z. R.
Flawless process, especially given the COVID19 climate. Highly recommended.
S. S.
Sam was polite, efficient, he was on time and both friendly and professional
L. L.
A very polite gentleman explained everything and made sure I understood before he left.
R. d.
Simple and efficient service. Very good experience with this company.
M. C.
Swift and helpful installation at a very competitive price
S. B.
Very friendly and quick responsive service. Would recommend.
A. H.
Excellent, professional service with a delightful father and son team.
C. L.
Kept well informed throughout, got everything done pretty sheepish even given the current calamity.
D. V.
Fantastic service and prompt response, would recommend to other people.
S. M. Q.
Brilliantly done, and now enjoying the convenience.
Neat and tidy work.
Thank you.
M. B.
Efficient, clean and courteous installation by Chris B. Thanks
S. W.
Excellent installation experience and prompt attendance
A. B.
Great information listed on your website, very helpful staff.
J. T.
Very prompt , courteous and efficient.
Thank you
A. C.
Wonderful service! Highly recommended!
C. B.
Friendly, professional service. Thank you
B. K.
Everything went smoothly from initial call to completion.
P. A.
Very good support on acquisition of charger
D. R.
Installation was quick and hassle free.
D. C.
Friendly gentleman got on with the job and gave advice with a smile
A. H.
Great service and happy with the EV charger
S. C.
Great response and kept informed throughout the process
D. S. M.
Professional, prompt and good service.
J. P.
Very professional and efficient service given
A. C.
Checked fuse box and circuit breaker and some sockets
J. J.
Good service.
Considerate and helpful.
J. W.
Great service e many thanks
L. T.
The installation was quick and tidy.
M. S.
Excellent service well done
H. B.
Neat job, everything left tidy.
K. B.
Engineer very polite and professional
J. C.
Good customer service, thanks.
s. s.
Very Professional and polite
B. B.
Great job as always.
R. A.
Recommended, professional services.
P. D.
Quick simple polite and efficient
G. G.
Great service and delivery
A. S.
Efficient, friendly service.
S. C.
Excellent service and efficient
P. C.
A very helpful employee
T. B.
Helpful and efficient.
J. M.
Ok service
A. K.
A. L.
A. S.
M. C.