Reviews of OnlyRoses. (Florist) in London (London).

OnlyRoses

45 Reviews

41 Comments

Florist

1 Hans Rd, London SW3 1QF, United Kingdom

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Description Map Open Hours Reviews Contact Photos

Description

Information of OnlyRoses, Florist in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of OnlyRoses

Sunday

12–6pm

Monday

Closed

Tuesday

11am–7pm

Wednesday

11am–7pm

Thursday

11am–8pm

Friday

11am–8pm

Saturday

11am–8pm

Reviews of OnlyRoses

R. T.

I’ve used this company quite a few times now so they must be doing something right or at least did things right. However, my latest experience had a litany of errors. For Valentines, £95 for 12 long stemmed roses I expect perfection. Sent message to their WhatsApp as I had an apparent loyalty discount and asked why it hadn’t been applied after checked out. Not answered. I went to shop to pick up. They hadn’t attached any of my details so shop staff had to guess it was mine after waiting 15 minutes whilst they figured it out. This also meant my Valentine’s message to my wife was “lost”. Unwrapped as soon as I got home and petals started to fall off. Was asked by them in a later email to leave feedback and their link to their site just opens a generic page. Not exactly a disaster, but I expected much better.

M. M.

I have been ordering from Only Roses for the last ten years - an amazing selection of ultra high quality roses. I have always been impressed and satisfied with the product, delivery, packaging and professionalism. Trish, who is the customer services manager is truly a gem!! And has such a level of excellence, customer care and attention to detail- a real asset to the company. I recommend this company 1000%!

E. M.

Only Roses are always unbeatable in terms of quality and service. Thank you for always making shopping and gifting with you effortless!

J. B.

Great place with lovely choice of gifts to spoil your loved ones.

M. O.

I had to send some flowers very last minute to a friend and Tricia did an outstanding work. As it was just few minutes before closing, she couldn't organise delivery on the same day (she tried) however everything was organised first thing in the morning. Flowers and vase were so gorgeous. 5*+ service.

J. B.

Very professional services, l appreciate everything and especially Tricia whom l spoke to and ordered through her, very patient and a lovely person.

u. a.

Last minute request to have flowers delivered to the restaurant where me and the Mrs were having dinner. Great advice and service from Victoria. Thanks!

M. Y. Y.

Only Roses went above and beyond. I reached out from the US for a memorial service in England AND received a prompt response. Their London team arranged a beautiful vase of white roses for a memorial service. Adian sent over a photo of the arrangement upon delivery and was so kind to send me the service booklet. It's thoughtfulness and attention to detail like OnlyRoses that defines customer service. Thank you OnlyRoses London!

D. O.

Products are beautiful - the presentation vessels sets them apart from the replicas! Very fast delivery and response to queries.

m. e.

great service, beautiful flowers... thank you

C. S.

Absolutely great .......marvellous service and beautiful products.

C. F.

I used OnlyRoses to send my friend living in London flowers. Being in the US, I was very pleased with the ease of ordering and the timeliness of delivery. She sent me a picture and the flowers look great!

M. E.

Beautiful flowers. However, the delivery is something to improve. The driver did not deliver flowers to the door and instead left it with the concierge and no notification SMS or emails were send that the delivery has been completed, like it used to in the past.

U. F.

Always brilliant!! Never fail to deliver. Thanks once again. The staff at the head office helped with every query I had and helped to co-ordinate a late order. I’ll be back very shortly.