Reviews of Fantasia. (Florist) in Newcastle upon Tyne (Tyne and Wear).

Fantasia

71 Reviews

66 Comments

Florist

187-205 Shields Rd, Newcastle upon Tyne NE6 1DP, United Kingdom

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Description Map Open Hours Reviews Contact Photos

Description

Information of Fantasia, Florist in Newcastle upon Tyne (Tyne and Wear)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Fantasia

Sunday

Closed

Monday

1:30AM–4:30PM

Tuesday

9AM–5:30PM

Wednesday

9AM–5:30PM

Thursday

9AM–5:30PM

Friday

9AM–5:30PM

Saturday

9AM–12PM

Reviews of Fantasia

j. k.

Fantasia supplied the flowers for my Fathers funeral on 24th July19,whilst also going through a very sad time themselves. My family and I would like to thank everyone for the beautiful flowers, they were perfect exactly what we asked for. I would highly recommend them to everyone and also use no other florist than them from now on.

k. h.

I've ordered flowers from here for many year's. Funerals,memories and birthdays they have always been amazing and the owners are lovely too. I ordered flowers for my mother the other day for her birthday, i went with the large "sweet summer. Their online photo was of a standard size but i did feel there wasn't much difference to the large she received today apart from the packaging, they are beautiful but i think for an extra 10 pound for the large i would've liked a bit more.

C. M.

Thank you so much for the flowers you did do my Mams casket, they were beautiful, even nicer than I expected. Unfortunately I don’t have a photo of them.

A. W.

I ordered a funeral wreath and also a birthday bouquet. I wasn't disappointed as they were both beautiful and great value for money. I have been ordering my flowers on line but will always use Fantasia from now on. Thanks so much

S. R.

Flowers were ordered lunchtime on Monday and I'd requested same day but thought it unlikely. A very nice staff member, I didn't catch his name rang to advise the particular flowers weren't available that day, I could have an alternative or have the requested flowers the following day. I asked for them to be delivered next day. In the past I've had florists just substitute flowers and / or sending them on a different day, without contacting me. Absolutely great customer service, recipients very happy with the flowers. Will definitely recommend them.

V. G.

I live down south and use Fantasia for all my flowers for my family. I nor the recipients of the blooms have ever been disappointed. Great value for the price and superb now you can order online. Cannot recommend them highly enough, fab to deal with to and very caring whist sending difficult flowers. Great team - thank you 😊

H. H.

Absolutely amazing florist. I live down south, but use fantasia for my family that live there. The guys are always so accommodating and give you such quality and a great quantity for the price.. In the 12 years I've used them, I've never been disappointed. I've bought flowers for birthdays, mother's days, general thank you and even all the flowers and wreaths for my nans funeral! Definitely worth a visit! You won't be disappointed.

A. H.

Thank you for my lovely gender reveal flowers, they are perfect! 💗💙

V. H.

Definitely impressed with Fantasia Florist. I rang to order flowers for same day delivery. I spoke with a lovely lady who was knowledgeable and listened to my specific requirements as to colours etc. Ordered at 11:30 and delivered by 3pm, excellent service, thank you!

M. R.

Have used this florist shop for 20+ years, most recently for a bereavement last month, & the flowers & service has always been exceptional - haven't let me down yet. It's lovely being able to order with confidence that the flowers, whatever the occasion, will be the best they can be. Very reliable.

I made an order for flowers to be delivered to the RVI hospital from NZ. The florists very kindly rang up to find out if delivery was possible and it wasn't. They gave me the option of holding the order or a refund. My mother-in-law then went to the Freeman hospital and again the florists rang on my behalf to inquire about deliveries of flowers. Again I was given the option of putting the order on hold or a refund. Fantasia went above and beyond good customer service , kept in constant contact and always kept me up to date. I would highly recommend them to anyone.

J. J.

Called into the Byker store for flowers for my sister in laws funeral ordered a basket of mixed flowers . They were very helpful and had the flowers delivered to the funeral director . The basket of flowers were absolutely beautiful they looked amazing and we're reasonably priced. So thank you so much for all your help .

E. H.

Went into the shop to order a posy for a family funeral. Assistant was very pleasant and helpful. The posy was absolutely beautiful I couldn’t have wished for a better arrangement. First time I had bought flowers from this business but I would use them again hopefully not for a funeral.

K. B.

I chose to order from them due to company being local and independent. I ordered a bouquet that was florist choice in a basket (for my sister's 30th birthday) I provided all details of what I wanted - citrus colours etc. The basket was delivered beautifully, however they included lilies in the arrangement, even though I personally requested on an online ordering form that they do not include this flower. This is due to us having cats (lilies are poisonous to cats). I emailed the florist on two separate emails addresses I have for them - only to let them know the situation so it doesn't happen again for future customers. I have had no response or apology or even acknowledgement of my email being received. I spent over £30 on the flowers. I was left highly disappointed with the customer service of my compliant. I have never left a negative review (or any review) on google, but I have felt I was left with no choice but to get my point across via google review - as my emails were being ignored.

S. M.

Wanted to order some flowers for my mother. Rang up and was greeted by a very helpful employee. Told him what I wanted to spend and he advised what he could offer and didn't try to up sell me!!! They were able to deliver the same day and my mother was over the moon with the flowers. Great friendly service would recommend

J. A.

I wanted to send some flowers to a friend in Newcastle whilst abroad. I called Fantasia and received the most welcome reception from Paul who then took me through a very simple ordering process, offering guidance and advice on the flowers and making me aware of the pricing, which was excellent value. This is a professional and caring business and I can thoroughly recommend them to anyone considering buying flowers for any occasion, you won't be disappointed.

S. M.

I bought a beautiful bouquet in Fantasia. Fast, efficient service with a smile and great value too. I watched the bouquet being made and I could see that the staff took a great deal of pride in their work. Highly recommended.

P. H.

Very disappointed. Ordered extra large bouquet on line for delivery on 30th May for my mum's 95th birthday. Flowers beautiful but arrived a week early. I contacted the shop who admitted their mistake but only offered a smaller replacement on the correct day. How small this will be I wait to see. As my mum is in hospital at the moment and has been very ill I can't even give her them early and we don't think there will be another birthday so we wanted something special this year. I certainly won't be buying from here again and wouldn't recommend to anyone. EDIT Just spoken with the manager who apologised and confirmed that I will receive my original order on correct day. As all previous orders have been satisfactory I will probably order from them again.

S. H.

Absolutely amazing service, beautiful flowers and same day delivery! Can choose to add a personalised note to make it all the more special. Bought as a surprise gift for my mam who adored them, will definitely recommend this company!

This week I used Fantasia for my mother's casket spray. The flowers themselves were quite nice but getting them wasn't. I'm my mums sole carer & executor. I've had anxiety & I left ordering her flowers till the day before the service. I had lots of numbers ready expecting that some florists couldn't help. Fantasia was the first place I rang and he said an open spray wouldn't be a problem because he could mix white & pink lilies & roses. When I got there 20mins later it was nothing like he said over the phone. There were no pink lilies and he tried to sell me completely sealed buds saying "they would open a bit" by the next morning, and it was really my fault. So i chose what was ready instead and I left to visit my mum in the Chapel of rest. Then I get a call saying he had found some open lillies in the back. I told him where I was and thanked him very much for getting back to me. An hour later I heard him delivering the spray laughing loudly to himself about how late I left the order while a funeral director told him to shush. I thought it was bad salesmanship and tactless.

D. H.

A lovely bouquet of bright flowers which delighted my wife on our wedding anniversary. Ordering online was very straightforward and they were delivered as requested. Well done Fantasia.

J. W.

I ordered some roses for my partner for Valentine's day, once she put them on fb I noticed they weren't the ones I ordered and was quite disappointed however they were still lovely, I got on the phone to some lad and he was very sorry for the error and I believe it was a genuine mistake during a busy period. He offered to compensate me with another bunch for my partner and she was very happy. Another beautiful bunch, I'm very pleased with the customer service and would recommend and will use again in the future. I guess I was just unlucky that day. But mistakes happen. Thanks very much for a great customer service. 5 stars cheers

M. K.

A big thank you to David and Paul at Fantasia Florists for the beautiful wedding flowers they produced for our family wedding. The mansion house looked amazing with a range of designs, which suited the venue and the bridal flowers - just what our bride wanted. It’s nice to see young designers stepping out there and making their mark on the industry - A King

L. H.

ordered my wifes flowers a week before funeral could not have getting better service spot on presentation and price THANK YOU LES HODGSON

H. C.

I visited the website as I was told they had closed and decided to check and so pleased to find the yre still around as they do the best bouquets I have ever received or ordered for family and friends.

c. b.

My preferred florist in Newcastle, used them a few times now and there service is great and the flowers are lovely , would recommend them to anyone and will be using them for the foreseeable future.. Thanks Fantasia Keep up the great work :)

N. H.

Thank you for beautiful bouquet of modern flowers for my daughter's 21st Birthday. Last minute order and delivered the same day. Delighted

M. F.

Thank you so much for the two beautiful bouquets you delivered today. Both my friends were thrilled. The colours were so bright and they looked stunning. Thank you once again

D. J.

I ordered on line and can honestly say the flowers were beautiful looked exactly as on line. Even contacted me too double check a couple of things. Thank you so much 😍

P. C.

Best florist in the NE. Always order from here and they never disappoint. Everyone always asks me where I ordered from as they are so impressed, which speaks for itself.

D. D.

Fantastic service every single time. Last three years i have been working abroad yet these guys seem to never let me down. Flawless service excellent flowers Thank you so much helping me out again. Would never use anywhere else HIGHLY recommended

V. K.

Beautiful flowers for a family funeral. Courteous and professional service when I ordered by phone. Thank you so much.

E. M.

Brilliant service, I ordered a same day balloon bouquet for my mam they turned out amazing very high quality and very quick delivery, really made her day thanks alot 😊

L. L.

My friend was absolutely delighted with her beautiful birthday basket of flowers. I am delighted they were delivered as ordered!

T. K.

L. C.

Same day flowers ordered and delivered. Fast service and beautiful bouquet. Website really user friendly

M. W.

As I live in Australia I would have liked a photo of what you sent for me and confirmation it was sent for the time I asked. Other than that ordering was easy your pictures are a good way of choosing.