Reviews of Howdens – Edinburgh. (Furniture Store) in Edinburgh (East Lothian).

Howdens – Edinburgh

52 Reviews

26 Comments

Furniture store

Kitchen furniture store

Units 3-4, 20 W Bowling Green St, Edinburgh EH6 5PE, United Kingdom

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Description Map Open Hours Reviews Contact Photos

Description

Information of Howdens – Edinburgh, Furniture store in Edinburgh (East Lothian)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Howdens – Edinburgh

Sunday

Closed

Monday

8am–5pm

Tuesday

8am–5pm

Wednesday

8am–5pm

Thursday

8am–5pm

Friday

8am–5pm

Saturday

8am–12pm

Reviews of Howdens – Edinburgh

N. D.

The only place to buy solid dependable kitchens Nd-Property.co.uk

N. T.

Excellent was attended to by a female member of staff who was extremely helpful and due to her knowledge of all her products she was able to answer all of our questions.

T. U.

I had my kitchen overhauled by Howdens. Before the job started, they delivered the wrong colours. The items had to be sent back, and this caused a delay. Tough luck if you had arranged leave from work. Be wary of Howdens. Question every detail. For instance, the cupboards are very thin. I used to keep dinner plates in my old cupboard. After replacement by Howdens, it could no longer hold standard dinner plates. I now have to store them in a lower-level cupboard, forcing me to have to stoop down. Also, the cupboards have 'no-slam' hinges. They are supposed to close the door quietly, but several of them don't work. You have to force the door closed yourself. They used my broom when they could have easily have brought their own. I still haven't gotten rid of the dust out of it, and whenever I use it on the floor, it puts down a new deposit of plaster dust. They also Ignored me: I said I would help them to move my fridge when the time came. Instead they did it themselves without telling me, and put dents and scrapes in the enamel, exposing the metal. The response when I pointed it out: "It wasnae me". The decking outside my house had bits of concrete and plaster ground into it by repetitive walking and turning on it, which not only did physical damage, but removed the protective layer, exposing the timber to the elements. The electrician also turned off the skirting board power points without telling me. It also turned out that he did not need to turn these off for the work he needed to do. He just needed to to turn off the kitchen appliance points. Advice to reader: make sure you're not using a computer/network router, or dread-to-think, a life support system. A good point is that some items I never thought of, such as an extractor were suggested by them. The extractor was supplied free of charge. However, I was also promised a splash-back, but this never appeared. Various fixes were promised to be undertaken on later visits. For example, a screw protrudes in to the inside of one of the cupboards, as it was not driven in at the correct angle. These were not fixed, and the visits never happened.

A. K.

While the quality of the supplied materials and white goods seems to be good, I must note the very poor quality of customer service at this branch. The kitchen “designer” was way off in some of the measurements, requiring a large degree of improvisation on the part of the joiner. Plans weren’t supplied in time and simple emails took days to be answered. Other staff were outright rude when dealing with simple requests. Overall, I would not come back here for any future house improvement work.

P. I. L.

Very helpful and always willing to go the extra mile for all our customers. Their Kitchen design service is highly recommended. We have used this branch for many years, and will continue doing so as we expand our company.