Reviews of ScS - Sofa Carpet Specialist. (Furniture Store) in Glasgow (Other counties).

ScS - Sofa Carpet Specialist

193 Reviews

105 Comments

Furniture store

Sofa store

Unit 3, Great Western Retail Park, 28 Allerdyce Rd, Drumchapel, Glasgow G15 6RX, United Kingdom

Description

Information of ScS - Sofa Carpet Specialist, Furniture store in Glasgow (Other counties)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of ScS - Sofa Carpet Specialist

Popular times

Sunday

Monday

Thursday

Friday

Reviews of ScS - Sofa Carpet Specialist

N. S.

Visited your Drumchapel Retail Park store and was helped throughout our whole process by the lovely, efficient, professional and knowledgable Shannon. From the very start I knew I was in safe hands as she was very conscious of my disability and immunosuppressed status not only through the store but also in my needs as I moved in and out of the recliners. She couldn't have been any more considerate or confident in her products. I didn't know there was so much into buying a recliner, but I know that we have made the right choice, but I'd never have gotten there without Shannon. She was a star. No hard sell, just friendly and calm, explaining to me before I knew what to expect or need even! We really knew we could trust her. That made me feel very safe in my relatively new disability as well as in spending money. We will have no hesitation in asking for her when we do decide on more furniture. It was a wee bit off-putting as two men in blue shirts kept walking round the store shooting glances and comments at sales professionals. This might be normal for the sales professionals as Shannon didn't react, but as customers we felt like we were under the microscope, and that they were too. Thanks so much Shannon for an excellent and really nice and pleasant time with you. You're a genuinely lovely person, and an excellent, professional salesperson. Wishing you well in your career, you deserve it.

A. W.

It's funny how women are never satisfied with the Sofa they have. I bought my last sofa or 2 sofas from here and was quite satisfied with them. This is a standard ScS in Retail park at Dumbarton road with a good range of mostly sofas and coffee tables, the marble ones being excellent but not cheap. In this visit to the store I was not bothered by over efficient salesmen, Hallelujah

A. L.

Wandered in on a whim, friendly staff, not pushy at all. Great range of stock. Really comfy sofas... so comfy I almost bought one on impulse! Love the recliner models, tempted, so very tempted. Only fly, and it's minor... nothing has prices, other than the room accessories; designer TV stands, bookcases, coffee tables. And these are, um, shall we say expensive.

A. F.

Friendly and welcoming staff. Weren't pushy and gave good advise. Was asked what budget was, which allowed them to show carpets within that price range rather than showing something outwith and feeling embarrassed when having to say no. Was served by Norrie

J. M.

I booked an appointment here, purchased two 2seater leather sofas, Stephen the salesman was excellent and informative, the only downer was a January delivery date, although this time appears to be normal. Good parking and easy access all with a tremendous selection of stock. Both impresses and well pleased.

A. R.

So Far So Good. We made a purchase yesterday at Great Western Retail park. We were very happy with both the salesman Marcus and the manager Chris. They were friendly and professional at all times. I was really struggling between two sofas and they were great, giving me the information I required without pressurising me in any way. We are happy so far, hopefully delivery will be seamless too (heading to a Scottish Island so a little more unusual).

H. L.

Professional polite and friendly service. We knew exactly what we wanted, the sales assistant respected our choice and offered his help by taking us through the available options without trying to upgrade the sale. We were both pleased and grateful for the help and guidance provided.

T. R.

Very helpful and friendly staff who spent time talking us through our options - both for colour and style of sofa and payments. We decided after we had bought our sofa that we wanted to add on a footstool and, again, the staff were friendly and helpful. Would definitely recommend!

J. D.

Very promt and very good service told me everything about the suite I had chosen. Told me that cushions would be extra which was a bonus. Also said that delivery would be about 5 weeks and the delivery men would do all the fitting for me I.e the silver fittings on the legs. Totally happy with my choice and at a decent price. 10/10.

M. F. B.

The furniture here is lovely and the quality is very good but the service was appalling. My husband and I visited this store to make a definite purchase (after visiting the previous day). Were put off by the lack of courtesy and actually felt as if we were a bit of a nuisance. Very nonchalant staff, all male and full of their own egos and couldn't care less whether or not they made a sale. One of the assistants was so hostile that I came away slightly shocked. (I had a problem remembering the exact measurements of my existing sofa and he was so disparaging, aggressive and dismissive that I wondered whether what was going on). Fortunately my faith in civility was restored when we visited another store and the staff were friendlier and more eager for us to spend a significant amount of cash. Shopping at SCS makes you realise why some shops are all going out of business, staff lose their jobs and people shop online instead.

C. A.

Helpful and friendly staff. They don't over impose but are there if needed. When we purchased we were deal with well and had everything explained to us easily. The store is well set out. But a few of the sofas didn't have prices on them. Everything else was good

K. B.

We had great experience at the store we didnt get pressured into buy anything. The store manager Kevin was the staff member on the day to serve us. He took the time to talk us through our purchase. Kevin was most helpful when i was unsure about the size of the suite for my sitting room he measured all options of the suite that i wanted.Kevin was more than happy to ensure we left the store happy Kevins customer service was excellent.

A. R.

Bought a three seater and two seater sofa here a month ago straight forward process as I new exactly what I wanted when I walked through the door! The star has been deducted as the hard sell was used trying to get me to take extended warranty even after I told them my father was an upholsterer to trade!?Also tried extremely hard to sell me leather polish at 100 squid duh I might be blond but did I not just tell them what my father did for 60 years I know what it costs Trade!!

I. M.

Very helpful staff, competitively priced. We carpeted our home through this outlet, took the finance option as it's really easy to pay off with such low monthly payments. No complaints so far.

L. M.

Kevin was an awesome salesman. Couldn't fault him with myself being a difficult customer and changing my mind on a few occasions. Great banter and knows how to let the customer lead the sale.

R. W.

I was very happy with the service I recieved in the Drumchapel retails store. All the staff members were very helpful. I came away with sofa and my mother also came away with a new sofa as well.

M. a. M.

This shop was a pleasure. No hard sale. Salesman very friendly but not pushy. He listened, understood what we were looking for and i can only give him full marks for outstanding service.

J. Q.

The moment we entered the store we were put right at ease by the staff.each one greeted us politely and advised us of everything that was put in place because of vivid.our salesman was excellent not pushy in any way it was a pleasure dealing with that young man from stat to finish it was a very delightful experience and yes I will be recommending your company to friends and family,thank you once again.

D. G.

No salesperson following you around whilst browsing. Good variety of the various styles of products . Prices. Never as low as the everyday working man or woman would like but are as to be expected, for quality goods.

J. D.

Great quality from SCS as I bought a new suite £1245 for a 2+3 seater and you don't need to wait months for it to be built as people usually do but I liked the 3 seater in the shop and got that and a new 2 seater delivered 6 days later and you can get accompanied furnishings also 👍

A. R.

I purchased a new Sofa from here,It was a painless experience as i new exactly what I wanted before I went in.The only complaint is all the other products they try to push on you,ie.Leather cleaner,extended warranty-Even after I told them my father is a time served upholsterer!!Should listen to the word no!!*Update This leather Sofa is only a year old,hardly been sat on and is peeling badly!Avoid purchasing "Leather" from this company!!!Buyer Beware.

S. M.

Absolutely brilliant service, staff very friendly but not in your face when looking around, Neil talked us through everything when we decided on what sofa's and carpets we wanted to buy.

C. m.

The person that i dealt with was truely helpful very pleasant an went intoall details i couldnt hav had a nicer person helping me , i buy all my sofas from SCS as my last one is still in grt condition after 8 yrs,i wouldnt shop anywere else for my sofas i hav never had a problem with any i hav bought , i even tell my friends if ther going to buy a safa go to SCS they r hard wearing comfy an will last a life time if looked after , my last one was material an is still looking as new as the day i bought it ,before that i had a cream leather for about 15yrs an gave it to my son , i hav went bk to leather this time for a change , i deff wouldnt ever shop anywer else unless they closed down which i hope they never will , ther employees r truely very helpful an so nice ty for being the best place to shop at ,yours Catherine Freeman S 0052 44527253

M. M.

I had a great experience with the staff member Kevin at your drumchapel retail outlet superb and great customer service skills very helpful and the set wee have chosen is lovely and exactly what we are looking for.

u. s.

I recently went too Scs Great western Rd.The staff were fantastic very helpful in every way .Helped me pick out and test a power L.boy which is fantastic.Finance was sorted in 10 mints and I left very happy and satisfied with the customer service I received.Waiting for delivery date now

A. L.

My experience at the store was fantastic. Service was very helpful and informative . I made my purchase without difficulty and look forward to delivery.

M. M.

My experience was good won't receive sofa till February but the sofa I have ordered is quality just what I wanted the sales man was pleasant and helpfull..

D. H.

Visited store on the 16th April .was helped by salesguy pierce excellent customer service from start 2 finish found a sofa I was really happy with 🙂

D.

Nice place with some nice furniture. We were there to search out items for a relative, we will probably return with her so she can choose for herself.

J. M.

From entering your premises to leaving it was faultless ,especially considering the Covid issue but our salesman was very helpful.would recommend your company to our friends

C. M.

Fab staff no hard sell but on hand. Great choice for suites and carpets.

D. E.

Salesman..was very friendly...upgraded my foam..sofa cushions to..more firmer ones..paid xtra money..but worth it👍😁an enjoyable experience..last 2sofas..the enemy!!dfs..nxt couch be with u again👍used my 25pound off voucher too.

E. W.

I found the staff to be most patient and helpful taking time to explain and discuss options with us before we came to our decisions.

M. A.

The sales person in the drumchapel store was excellent I got the items i wanted and a repayment plan to suit me. What's not to love?

s. m. “. L.

When i saw the couch in the window i had to have it❤ great customer service very nice chap (Stephen) was very helpfull & the sale price WOW awesome👌🏻 now looking at their coffee tables.

S. L.

Staff that dealt with me were very patient... think the guy that was so helpful was called Neil

P. M.

Nice laid out shop..manager Chris was informative and knowledgeable.. enjoyable visit Yes I would go back

M. B.

I was looking for a bedroom carpet so popped in to scs what a lovely experience i was served by a lovely young woman Shirley at great western rd who could not have been more helpfull need more staff like her in more shops

G. R.

Kind and attentive customer service personnel. Would return for a further purchase. Happy with my experience.

A. M.

Good deals if you're looking for a new sofa you won't get any better also no staff following you about ur left in peace to wander about would recommend a visit

c. c.

Sales manager Andy made our visit worth the while. Very friendly and a great laugh

C. R.

Felt at ease no pressure plenty of choice fab prices and staff so friendly and helpful

G. T.

Popped in on spur of the moment,to check sofa prices. Got accepted credit plan,came away chuffed satisfied & impressed.

O. S.

It is what it is. Nothing more nothing less. I mean what do really expect, it's a place that sells carpets. If you want carpets, it's perfectly adequate.

T. M.

The staff where very helpful and explaned everything to me . They listened to what I was looking for and advised me how to order it .

C. K.

Great shop and fantastic friendly staff,I will 100% be back when I need a new sofa.

L. F.

Very friendly and helpful staff. Wonderful shopping experience during the pandemic.

E. P.

Very helpful and explained everything. Not pushy to get you to purchase any extras

R. G.

Courteous, helpful, knowledgeable and not pushy and a great price...what’s not to like?

N. D. L. H.

Good choice but pretty expensive. Didn't get hounded by sales people which was great! 🤣

A. M.

Nice staff got what I needed at good price

D. M.

Sheila was very friendly and helped towards my final decision purchasing my new sofa.

M. S.

Nice sofas Always a sale on Just wait for the double discount sale after Bank holiday

C. L.

Just stood outside to use the WiFi. 10/10 experience, would recommend.

S. M.

Very good service and good quality suite wood recommend scs to everyone

J. B.

Very pleasant

B. C.

Stephen was extremely knowledgeable. Excellent customer service.

خ. و.

Amazing

R. D.

It was a pleasure to shop in scs no forsing sales or pressure fantastic

K. S.

Very pleased with the purchases I made and the service provided.

J. S.

Yeah it was fine kevin very helpful overall gd visit

A. M.

All the service we got from SCS was done professionally.

A. S.

Excellent and curtious service looking forward to many years of use.

C. G.

Very good

K. T.

Great deals & staff were very helpful

B. D.

Excellent range of quality sofa's, fantastic prices and excellent quality.

b. w.

Good knowledgeable staff,friendly, and not "hard sell"

A. M. M.

Service was excellent staff very friendly and helpful

M. F.

Very friendly and good with disabled customers

J. R.

Top Service no Hassle very Helpfull service

g. t.

Staff very helpful would recommend

F. F.

Very helpful staff and not overbearing.

d. h.

Perfect for a good priced suit

A. K.

Very friendly and helpful

H. M.

Friendly staff and excellent help.

A. M.

Good service, very helpful

J. R.

Hassle free shopping experience for a change

T. N.

Helpful staff not crowded

j. F.

Friendly staff good products

t. m.

Still waiting on the sofa Certainly takes a while

D. C.

Nice sofas at reasonable prices

D. “. D. M.

Bought a sofa friendly staff

K. D.

Shirley was very helpful and informative

A. M.

Very help staff

W. D.

Good big shop but expensive

H. H.

Excellent service from start to finish

J. m.

The place was very good

L. C.

Excelent service very helpful

L. V. B.

Great staff great product

I. M.

It's ok

v. p.

Costly sofa center.

M. K.

Very helpful staff..

L. M. L. M.

Staff very helpful

P. J.

Nice and enjoyable experience

J. F.

Lots of lovely furniture

J. G.

Very helpful staff

H. A.

Great service from Chris

D. G.

Neil was excellent

D. M.

Did not use

D. D.

Good

D. B.

Only passed the door

M. Q.

Great service

A. M.

D. C.

P. C.

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