Reviews of ProCook. (Furniture Store) in Gloucester (Gloucestershire).

ProCook

275 Reviews

208 Comments

Furniture store

Kitchen supply store

Unit 55, Gloucester Quays Designer Outlet, St Ann Way, Gloucester GL1 5SH, United Kingdom

Description

Information of ProCook, Furniture store in Gloucester (Gloucestershire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of ProCook

Reviews of ProCook

J. B.

Lovely shop, always clean and sophisticated. I recently went in with some pans that I had bought online, whose non-stick coating was faulty. They replaced them for me quickly with no issues.

M. D.

The shop was laid out lovely and easy to browse, I approached a sales assistant with some questions on pans. I found the assistant very helpful and knowledgeable. With this service and friendless I decided to buy a range of your saucepans. I must say they look very classy and love them!!

S. B.

Great shop in the Quays, it had a good selection of kitchen knives, including the blade shape that I was looking for. Shop was clean and tidy. The staff were friendly and not pushy. Allowed me to choose what I wanted, but I felt that if I needed help they would have been a short step away. Once I had selected the item I wanted the staff provided information on how to treat the item and clean it plus made sure I signed up for the 25 year guarantee. Will use them again when I want to upgrade to the Damascus folded steel knives.

S. L.

I visited the store with my daughter on Sunday 24th after walking around the food festival. There was plenty of staff and the shop was quite busy. One member of staff in particular was very helpful and polite (unfortunately, I did not get her name). A very good selection of products and good prices and special offers. My daughter is doing catering at college and said this is now her favourite shop.

S. H.

Lovely friendly service! I was using crutches as I have broken my leg and the ladies were so helpful and kind it was a pleasure to spend time in the shop. They explained how the magnetic knives boards worked and nothing was too much trouble - I will definitely be back!

A. W.

when walking into procook, we were greeted by smiles and a good afternoon from the staff( this had not been my experience in other shops). My 5 year was spoken to & he lapped up the attention. He was getting very fed up shopping. One lovely lady offered my boy an apple as he was hungry. This was so kind and unbelievably generous of her. My son was now happy and my husband and I were able to choose the items we wanted. Instead of pricing up until payday, we bought our items and after such a helpful ( info was given about what different knives too). We will definitely be purchasing all of our kitchen item from pro cook due to this positive shop exotic. Happy customer, Thank you 😊

K. C.

Super quality products. They may seem more expensive but are so worth spending the extra.Have bought frying pans recently which are the best I've ever used. 30 year guarantee. They'll probably last longer than me!!🤣 Knowledgeable and friendly staff.

O. H.

A busy shop which is well staffed with friendly people who know and understand the products and can offer useful advice on the whole range of products available. I have yet to buy a item that is not a well manufactured premium product. I have only ever had one issue and it was not a problem exchanging the item. Keep up the good work.

N. P.

I was served by a trainee who was being supervised and he was very helpful to me as when I brought the product he straight away took it out of the packaging and told me how to use it safely as it would use hot water in it for making coffee. I thought this was good of him as I might have missed used it and scolded myself. I thought it was such good service I came back with my partner a few mins later to buy another product as we where both happy with the service :)

J. H.

I wanted to buy my son a Chef's knife as a birthday present and visited the shop to see what was available. One of the assistants(manageress?) talked me through the whole range and pricing/quality structure, including the sharpening techniques. She was very knowledgable indeed and helped me make the right choice without appearing to put me under any pressure to buy anything at all. An enjoyable shopping experience.

J. W.

I went in for a pizza stone as it was the only place near me that sold them. We recently started making our own pizzas and it's a great addition to the kitchen. The Staff were really helpful and an asset to the shop. I would recommend going there for anything kitchen related. I am as I write this planning another visit soon!!

C.

The staff were very accommodating and friendly, they had great knowledge of the products on sale and were able to hold my purchase for me for a few days as I was away working and was unable to take my purchase home. You may think it's a little expansive BUT you get what you pay for! If you look after the products they sell they will last you a very long time.

M. W.

Not to sure what to put here, some stuff is really good but we had a baking tray and the teflon kept peeling off. There was no problems exchanging it but it kept happening. But the stainless steel stuff is spot on. Maybe it is a case of buying the more expensive range as it seems to be better quality?! Customer service is spot on.

S. C.

Excellent visit, lady was very professional and helpful. Around this time of year is always stressful but this was the most pleasant visit and the price of the product I bought was phenomenal.... Will be visiting again when I am next in Gloucester. If you are passing by or thinking of going to a pro cook I urge you to take the trip.

P. R.

I was after a pasta making machine and found Procook as we were shopping. I asked the shop assistant if they were stocked and she kindly showed us where they were. The price was good too. As we where walking though the shop I noticed a pair of automatic salt and pepper grinders. Also something we had been looking for. As we went back to the sales counter, the very helpful shop assistant described in much detail how everything worked. I was very impressed with the price and help that was given to us on our visit to your shop.

D. L.

Glad to have come across ProCook at Gloucester. A great range of products at really good prices. Most impressed though with the shop assistants who were very friendly and very helpful. Service like this is not commonplace these days so I strongly recommend to all.

D. W.

If you like to cook you probably love the equipment and paraphernalia of cooking. Professional or aspirational cook will love this store. The staff are trying hard. Demonstration equipment and vegetables (they could do even more with this idea to beat off the online only guys). The shop is warm and clean and well lit, like all good kitchens. Enjoy.

D. H.

My wife and I had never been into a ProCook shop before and thought it was excellent, good and varied products on sale at good competitive prices. We did not leave empty handed. Staff were very pleasant and helpful so a good experience in all respects.

J. F.

The staff were knowledgeable, attentive without being pushy and were only too pleased to find out extra information about the products. It was my first time in a ProCook shop and I was very taken with the quality of the kitchen equipment. I shall order online, only because we were away from home and didn't want extra luggage and I just couldn't make up my mind about a new frying pan!

J. H.

Great shopping experience! Member of staff was lovely and very helpful. I was very indecisive on which item to buy & she was a great help without being pushy. Really pleased with my products too!! Thanks! 😀

E. M.

Member of staff was really helpful and friendly. Told us about offers and was willing to match offers found elsewhere. I got a pan set for a great price and so far they are working really well, exactly what I wanted.

s. m.

I love the Pro cook range. The staff are also very professional and helpful. I recently changed from a Gas Hob to an Induction, and they were very knowledgeable in the do and don'ts of cooking with Induction, and which pans would be best to use. I would definitely shop there again.

R. L.

Came across this shop almost my accident when in the docks area of Gloucester. Had been thinking of getting a spiralizer and saw some on offer in the store. The assistant was most helpful and gave a demonstration so bought on the spot. Pleasant compact shop - would go again.

S. H.

I wandered in to the shop and looking for a specific item, a very nice young man offered to help, showed me what was available and was altogether very helpful. I was most impressed with the comprehensive range of goods for sale. Will definatatly go again, if not shop on line.

M. C.

Having recently moved to the UK from Australia, I needed to purchase a few "must have" kitchen items. I was very impressed with the range and the friendly, helpful service the young girl gave. The range and the price is just right. I love to cook and I will certainly be returning to Procook when it is time to set up my kitchen properly. I already have my shopping list started. Thanks Procook

M.

ProCook is the best cooking product shop I have ever been to. They sell everything you would need in a kitchen and more! The staff there are very kind and helpful towards each other and customers. The quality of their own brand products are very high and long lasting. The prices are reasonable but worth it for the quality and use you get out of the product. They have some great deals on Kitchen Utensils good for anyone who has just bought a new house. The way they display their products give the shop a clean kitchen like feel. I will definitely be shopping at ProCook next time I need something for my kitchen.

A. H.

they had a very good reduced section! and the girls in the store were really friendly and helped me chose which product would be best for what i needed. I think her name was Aimee from the Gloucester store?

m.

What a lovely light well set out store, wonderful range of goods at very competitive prices, polite helpful staff and I love the way you enter your own email for your receipt to be sent to you, much nicer than having to say it out loud for the whole store to hear. Will happily return to shop some more.

J. V.

Store was well laid out and it was very easy to find what I was looking for. Staff were very courteous, they clearly knew about the products they stocked and their customer service was one of the best I have experienced. A credit to Pro Cook. Will definitely visit again,

j. W.

I visit Gloucester frequently to see my God son and a trip to ProCook is always on the cards. I love the wonderful variety of goods that are available. Their quality is first class. The prices are excellent- very reasonable. I buy many presents for friends and family in this shop but confess that on returning home, I can't bear to give them away.........

A. G. U.

The lady who served me at Pro Cook Gloucester was friendly, cheerful and knowledgeable about the product that I was looking to purchase which helped me make a decision. I appreciate her helpfulness and recommend this store if you are looking to buy some expensive kitchen equipment.

K. C.

I wanted to buy everything! Had a great demo of how the spiralizer works which was excellent.I always worry that in the shop they make it look so easy and then you get home and it's much more difficult, but having tested it for myself in the shop I could feel confident about buying one.

M. P.

ProCook Gloucester is always my first stop for kitchen gear, and I'm rarely disappointed. The shop is bright and well-stocked, with everything available to be handled before purchase. The staff are helpful rather than pushy, making a visit worthwhile. Much better than rivals in the Quays!

R. A.

Great value, great variety and friendly, knowledgeable staff. Quick service and some fantastic deals on very good quality products. I will definitely be returning.

M. S.

Although exactly what I was looking for was not in the shop, I was assisted very well and the shop keeper was extremely helpful and friendly....it was no trouble for her at all to look up details for me. And I still made a happy buy. Thank you.

R. G.

They sell items that are a great need in the kitchen like measuring cups and meaureing glasses the staff are helpful were helpful when asked about my cooking needs. A great place to visit, packed with things needed in the kitchen.

P. H.

What a fabulous little store with great customer service! Very knowledgeable staff that couldn't help enough, even had some vegetables to help me decide which knife set to buy! I will be.back again soon,

T. N.

Very friendly, good range of products. Advised on guarantees for items bought without having to ask. Overall very pleasant experience. Knowledgeable and friendly salespeople.

I. R.

The shop was laid out lovely and easy to browse, I approached a sales assistant with some questions on pans. I found the assistant very helpful and knowledgeable. With this service and friendless

N. S.

My first time in ProCook Gloucester and there were many different products to look at. The sales assistants were happy and helpful, and wrapped everything up well. Thank you.

P. T.

Must say the shop was well stocked and clean also the staff were very friendly and most knowlegable about the products when one had a query infact they did not really need to be asked as they were so attentive

S. A.

Visited pro cook at Gloucester Quays to purchase a chefs knife. The assistant was very helpful I enquired about the online voucher for a complimented sakuto knife if you spent £50 and above which they were happy to honour. I was one happy customer.

C. R.

Very good range of kitchen knives with opportunity to try them out on a range of everyday vegetables. I was after a Japanese Damascus blade and found what I wanted in the 8" chef's knife, at a very competitive price and with a great deal on an additional Santoku knife.

N. C.

Brilliant service, they didn't have what the cafetiere wanted in stock but offered us the display item at a discounted price. They even recommended the best coffee to go with it!

T. O.

Very pleasant customer service and nicely packaged cutlery. They were kind to my wheelchair-bound mother and spoke to her directly rather than speaking through me; made a big difference.

J. L.

First time of shopping in a ProCook shop. If all others are like this one then will definately look out for other stores. Everything laid out and displayed exceptionally well. No problem finding what I wanted. Staff very helpful and polite. Would recommend.

A. L.

swapped damaged pan with no problem. Honourable shop.

E. E.

Great shopping experience! The member of staff who served me was friendly and very helpful, she had a genuine want to assist me with in my purchase.

M. S. C.

Perfect retail experience. Knew what I wanted to buy, all in stock and exactly as I needed, prices reasonable in comparison. Helpful and personable staff.

L. B.

Very friendly, knowledgeable staff. Bought some lovely scales, just what I needed at a very reasonable price. Throughly recommend this store

T. O.

We felt very comfortable on our visit to Procook Gloucester, the staff were extremely helpful but unobtrusive, we purchased several good quality items and are very pleased with the purchases. Will definitely visit again at the next opportunity.

S.

Great range of pans with 25year guarantees! The shop assistants even offered to help carry my purchases to the car.

B. B.

felt very comfortable entering the shop and appreciated that we were not targeted by a sales person the moment we walked in we were given time to peruse the shelves and find what we wanted and when we were looking for something we could not find a salesperson was immediately on hand to give advice, overall a pleasant experience and will return in the future

R. R.

very well organised. Easy to find things and if you don't then you have very helpful staff. Really happy with products and customer service.

S. R.

Very positive, friendly knowledgeable staff assisted us in the best option and best offer available on the products we bought. Will definitely be returning.

G. O.

Found what we were looking for. What was most pleasing was the lovely customer service skills of the young lady in charge. Staff like her are to be treasured. Regards Gaynor

A. W.

Really helpful staff - even though there was an issue with an item I bought at Xmas - they were happy to replace. Very easy to deal with !

J. “. P.

Great pricing; the lady that served us was lovely and very helpful. Would love to pop in again when we are next down Gloucester Quays or pop into a nearer one.

V. B.

Nice staff. Clean and tidy displays and decent prices for good quality kitchen ware. What more could you ask for?!

T. D.

Wide variety to choose from and very reasonably priced. Staff were friendly, polite and very helpful. I will certainly be returning in the near future.

J. B.

This shop has everything that you need at really good prices. I will definitely use again. Staff very helpful

S. k.

I quickly found the pan I was after, as various styles were on display. With the immediate and knowledgeable help of the assistant, I was able to find a pan that would be comfortable to use and of high quality.

B. N.

Friendly, knowledgeable staff who are ready to answer any query. Demonstrations of the available products , and great quality items for reasonable prices - great for a returning university student!

R. S.

Beautifully presented shop with helpful and happy staff. Everything you need in one place and great prices too.

I. S.

Nice small store, friendly staff always smiling.. Willing to help but not pushy.. Items are well displayed making for easy browsing

6. F.

Helpful & friendly staff. Good selection at competitive prices. Will definitely be visiting again.

g. h.

staff aproched me straight away and find swop for what i was looking for, so i change my craft project....the prodact was on offer so i paid less than in the supermarket. and she inform me about gruanratee for my prodact as well as introduced me to a nwes letter. well don. and have a happy christams who ever is reading it :*

P. S. R.

friendly helpfull staff, they allowed me to flex the 3 for £99 offer to make sure i can benefit from it at the same time getting the products i wanted

H. H.

Service was excellent. I was given advice and help with choosing my purchase. Very polite staff.

T. K.

Love ProCook, have become a regular going once a week. Fantastic service and good quality kitchen items.

J. B.

Excellent! Staff were most helpful, merchandise of very good quality. Would definitely recommend.

g. c.

Well laid out store with lots of choice but the big thing was the staff : helpful friendly and funny, even though it was almost the end of the day for them

D. R.

Very nicely laid out interior. Very good range of kitchen utensils and cookware. The sales assistant was very professional and friendly.

J. C.

Very easy to find everything, there were some very good offers and i found exactly what I wanted at a very good price. Staff were very polite and helpful.

L. P.

The staff were very helpful and friendly. Plus a good range of items in the store.

T. R.

Very attentive staff. Useful to have a Procook shop on the doorstep! Fills a good gap in the market at Gloucester Quays Designer Outlet.

c. w.

i had not been to the store before, the staff were very helpful and explained the choices and practicality of a choice, i am loving my new pans. claire

K.

Shop is OK in general, but to be approached by 4 members of staff in such a small store to ask if you need help was a bit much!

S. L.

Very helpful & good value in the sale....the utensils I wanted were not in stock so they arranged for them to be delivered & applied the discount on offer also.....very good experience !

K. H.

Well laid out store, lots of great value for money cooks equipment which is great quality, the staff are happy to help and demonstrate.

K. G.

Friendly staff - reasonably priced and good quality products. An excellent shop.

P. J.

Very nice claen and tidy shop. I saw a few things I would like and will possibly be back before Christmas, or there will be hints to my husband, very please with what I bught

c. k.

Fantastic place where you could spend a fortune! and the staff are brilliant. So helpful and friendly. will be going back soon.

G. H.

First impessions seem very good and friendly but staff seemed in a tizwas as to stock or whether they could sell us last one.

J. D.

A lovey shop the staff are also very helpfully and polite will go there again when I am over there.

R. D.

Great selection. Really helpful staff. Would definitely shop there again.

C. S.

High quality at a good price. Staff very knowledgeable and helpful ensuring that I bought what I needed.

R. W.

was very eased with my visit to Pro Cook, they had great offers and everything I was looking for, the staff were friendly and extremely helpful. will certainly be making a return visit!!

C. D.

Fantastic customer service - very knowledgeable staff and high quality pans along with great value for money

a. r.

great service, very helpful staff, even got to try out knives which i then bought!!

T. B.

Very helpful lady in shop. Very pleased with the great offer she told me about.

M. H.

Really nice shop with good prices. I will certainly re-visit when we re-furbish the kitchen later this year

B. A.

The staff were friendly and efficient, helpful without being intrusive, fully conversant with the products. We would certainly shop at Procook again.

C. R.

Great range of kitchen products, friendly and helpful staff. Willingly changed item that was faulty

F.

Pleasant well laid out. Good choice of own brand. Staff helpful.

S. G.

We popped in to purchase one item. The range and service was so good that we bought far more than we intended!

a. p.

I found the staff very pleasant and helpful without pestering me as I walked round your store

A. B.

Lovely staff and really helpful. Overral a lovely shopping experience, I will definately go back again

S. P.

The girls in the shop are really helpful and very courteous. Finding what I needed was even better.

N. H.

Very good - staff were attentive and friendly. Would shop there again!

D. S.

Friendly attentive staff who guided us to some better buying options and offers in store.

A. F.

Well-designed store. Very courteous and helpful staff. Plan to return following house move!

J. R.

Helpful but not intrusive staff. The store is light and airy and well laid out.

J. M.

Really professional and yet still very personal, wrapped items with care and good response to queries.

P. T.

Shop assistant very helpful. I went in for a specific item, described it to the shop assistant who located the product within seconds.

J. C.

Excellent product at an amazing price and extremely helpful staff. I can highly recommend ProCook

R. K.

Fantastic service and good quality, well priced prodcuts

A. F.

Nice selection of stock. Helpful, friendly service

C. R.

Managed to find a couple of useful kitchen gadgets, polite staff.

W. J.

nice clean shop lots to look at helpful staff when you get them away from talking to each other

B. J.

The staff was very helpfull,would shop ther again. Very happy and chatte. Thank you,

L. G.

Good solid essential crepe pan is good quality. The service and product were excellent.

J. S.

Had what I wanted at a good price. Staff helpful and friendly.

r. w.

Great whether you're looking for that little gadget you need for the kitchen or a complete new set of knives.

Y.

It's ok some of their things I bought are not very good.

C. S.

Very good customer service. Got what I wanted at a good price.

D. R.

Well priced quality cookware at reasonable prices. Helpful staff.

I. W. (.

We found the staff very helpful and knowledgeable about the items we were asking about

R. C.

Very clean bright shop well stocked with great staff.

C. S.

Lovely store which is well laid out and had wonderful helpful staff

I. H.

Great range of interesting, good quality products at reasonable prices.

L. A.

A great selection of quality kitchen utensils at a reasonable price

J. F. P.

Lovely shop, great range at keen prices with helpful friendly staff. Procook - a must stop shop!

D. C.

very nice and professional, staff is always friendly and keen to help.

K. F.

Good quality product throughout the store - Highly recommended

D. T.

Bright, clean and tidy store, friendly staff who are willing to help when needed

P. H.

Good Shop friendly smiling staff, makes the day!

E. A.

Very friendly and helpful staff. I will be returning very soon!

T. B.

good selection of quality cookware in light airy surroundings with friendly helpful staff

H. S.

Very helpful staff. Excellent service and products.

p. m.

Very nice stuff for cooking in there and friendly staff.

J. W.

Well laid out and staff very helpful.

L. C.

Staff were helpful and attentive but not intrusive or pushy

H. B.

Helpful staff, nice store, good range of items!

Z. R. (.

Quick & Easy returns and purchases! Staff are very helpful!

V. H.

Helpful staff and good selection of cookware at reasonable prices

N. W.

Great prices many a good gadget and more

R. D.

Good quality products and surely will highly recommend!!!

P. L.

Very friendly and helpful staff made the experience very easy

S. H.

Lovely atmosphere in the store and extremely helpful staff

L. S.

The most of items there has a high price with average quality.

A. M.

Kitchen stuff. Pots, pans, spatulas, pepper mills... you get the gist. Some cheap, some really not.

D. B.

The store is lovely, staff lovely and prices great.

A. B.

Super friendly staff and a great demo of using a spiraliser.

B. L.

An attractive shop and very reasonably priced. Will visit again.

T. G.

Very easy to find what I wanted and staff were helpful

K. N.

nice shop, well organised and friendly staff.

J. L.

The two young shop assistants were very helpful and obliging

C. P.

Lovely shop- could have defiantly spent more!

J. W.

Really awesome customer service, super helpful and friendly.

R. F.

Friendly helpful staff borderline expensive though

J. G.

Found exactly what we were looking for. Very helpful and friendly staff.

d. F.

Very helpful and patient with my daughter who was not being the easiest.

M. B.

Knowledgeable and helpful staff and a good range of products

C. S.

Great shop full of loads of useful items!

N. K.

Pleasant staff and good variety of kitchenware

K. U.

The staff were extremely pleasant and helpful.

P. K.

Clean and fresh looking shop. Plenty of choice.

A. G.

Very friendly service. Had what we needed.

p.

Great service, great price and in stock.

L. T.

The staff were so helpful and knowledgeable

R. S.

Staff were helpful but not intrusive.

A. H.

The sales assistant was very knowledgeable and helpful.

m. i.

Great deals and lovely staff :)

D. T.

Im having some of the cookery of Procook very satisfied

O. T.

Quick and professional. Great value for money!

S. H.

Excellent service. Very helpful and efficient.

B. P.

Good products, good prices and good service

L. L.

Lovely store friendly helpful staff

P. D.

Nicely designed products, keenly priced.

R. X.

good quality, and i like half price.

R. E.

Good cook shop. Shop workers are very helpful

P. M.

Busy day but service polite and efficient.

N. H.

Always a pleasure seldom. A chore

S. M.

Really friendly, informative and good service

M. P.

Friendly staff, quick service, recommended.

I. J.

Very rich shop for kitchen appliances, but very expensive.

R. T.

Very happy with purchase and service

r. p.

Great place quality merchandise

l. v.

Great product, very satisfied.

D. L.

A nice shop, full of kitchen stuff.

T.

Helpfull staff, got exactly what i required

I.

Meybe quality, but exhibiting expensive

p. G.

a pleasant shop with helpful staff

M. B.

VERY HELPFUL STAFF, KNOWLEDGEABLE ABOUT PRODUCTS. BOUGHT WHAT I NEEDED

M. J.

Very helpful & knowledgable staff

D. C.

Friendly helpful staff.

j. l.

Good quality and affordable

J. B.

Good pans

B. Y. G.

Good quality stuff

J. H.

It was a lovely experience, the staff greeted us with cheery good mornings, even though we were in the way whilst they were opening up. We were offered help and then left to browse. When we needed help we got it, with a smile. Thank you, we shall definitely be back

P. L.

Excellent friendly service

C. P.

Excellent service 👍

M. &. J. N.

Great place to shop

P. B.

Great selection.

A. B.

Very helpful, great advice

J. S.

very good 10/10

D. T.

Great service

H. R.

Good cooking things

C. N.

Excellent service

R. P.

Lot for the kitchen

c. s. m.

Yes definitely

R. F. B.

Got what needed

P. P.

J.

K. W.

J. N.

M. T.

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