Reviews of Futon Company - Finchley Road. (Furniture Store) in London (London).
Futon Company - Finchley Road
147 Finchley Rd, London NW3 6JH, United Kingdom
Description
Information of Futon Company - Finchley Road, Furniture store in London (London)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Futon Company - Finchley Road
Sunday
11am–5pm
Monday
10am–6pm
Tuesday
10am–6pm
Wednesday
10am–6pm
Thursday
10am–7pm
Friday
10am–6pm
Saturday
10am–6pm
Reviews of Futon Company - Finchley Road
G. D.
Very friendly and helpful staff, and great, high-quality options for small spaces.
A.
This store is a prime example of how customer service should be delivered- the store manager knows what she's doing!
There was a small issue with my order, and with a project deadline nearing the thought of sorting a replacement part was daunting. After 2 phone calls, the super lovely store manager and her team managed to get a quick turnaround on the missing part! Everything was carried out with such ease, and professionalism and smiles! I'll be back again! Thanks guys :)
B. J.
I really struggle with decor and need a lot of help when deciding what’s right for my home. I was welcomed with a warm smile and immediate assistance. The lady, I believe to be the manager was so helpful and empathised with my struggle. Thank god she knew what she was talking about otherwise I would have been wondering aimlessly and made the wrong purchase. I will definitely be back for her assistance when I’m doing up my front room.
R. S.
I'm giving 3 stars purely because of the quality. The sofa-bed was expensive and not easy to assemble. The instructions weren't clear. We managed to put it together somehow (by chance more like!). We still have major problems opening/closing the sofa-bed, as the plastic parts do not slide easily into the right place. Every time it is a 15-20 minutes struggle to put the bed back into the sofa mode.
Some of the smaller items we bought were of a poor quality either. The bathroom shelf had a part snapped in two during the assembling process. One of the toy tidies did not have the right amount of holes on the base side. I would have opted for a refund; however they do not offer refunds but exchanges or store credit only!
On the positive note, the textiles are very nice. Very happy with the sofa cover, pillows and the vibrant colours are a plus. The shop assistant is a very lovely lady, always smiling and very helpful too.
Also the store tends to have sale all the time which makes me wonder if it is a sale after all... summer sale, autumn sale, early spring sale, Easter sale what not...
A. T. (.
Great store, very very friendly and helpful staff who really took their time, were very patient. Great experience and always nice products too.
5.
Purchased a Futon, not cheap, but good value. Guy who served me very helpful. Have since ordered further items online. Great stuff, and great quality.
A. B.
Amazing products! Love the staff as well. They helped me with my order do it was quick and easy. Well done
H. W.
The furniture that we bought from here is great! Our chairs are with awesome design and really comfortable. The mattress is firm and really good to sleep on it.
R. B.
Excellent and friendly service, even when busy.
H. M.
Lovely place and people are so friendly and good service 👍🏽
F. D.
got a futon from here back in the day delivered on time and assembled on site lasted years
B. s. a. C.
Love this shop real quirky stuff
A. B.
Great customer service from the staff.
R. K.
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B. N.
Bought two beds here
K. F.
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