Reviews of The Rustic Company. (Furniture Store) in Maidstone (Kent).
The Rustic Company
454 Tonbridge Rd, Maidstone ME16 9JA, United Kingdom
Description
Information of The Rustic Company, Furniture store in Maidstone (Kent)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of The Rustic Company
Sunday
Closed
Monday
9am–5pm
Tuesday
9am–5pm
Wednesday
9am–5pm
Thursday
9am–5pm
Friday
9am–5pm
Saturday
Closed
Reviews of The Rustic Company
M. N.
Rasa was excellent from initial advice to completion of the order. Our 1m bench was a gift for a special birthday, with a heart chosen to remind us that it came with love from the whole family.
The bench is very solid (and very heavy), well made and a lovely colour in the sunshine. A great addition to our garden!
S. F.
We created 'The Boardwalk' just by the river and realised something was missing and then we found The Rustic Company through a recommendation from a friend and chose these two beautiful and very charming benches that just look like they were meant to be in this position.
We held our wedding reception garden party at our property 4 weeks ago and they were used by so many of our guests and one of the things I love about them is that you can fit 3 or 4 people on them and because they don't have arms on them you can also fit a small one on the end. They are weathering very well and if it's possible becoming more gorgeous.
We are now in the process of ordering another one to add to our collection and dealing with Rasa from The Rustic Company is a pleasure, they are so helpful and actually listen to what we want.
Sharon
j. r.
Rasa couldn't have been more helpful, the bench is of the highest quality, solid and a great design with traditional wooden dowels, so nothing to rust, fitted the setting perfectly, a lovely birthday treat, all washed down with a refreshing beverage!!!
K. P.
Rasa is very easy to deal with, she kept us informed of progress & our beautiful bench arrived well ahead of the expected date.
Thank you so much Rasa, we love our bench!
A. W.
Absolutely love my Banana bench which arrived yesterday. Great communication from The Rustic Company from initial order right up to delivery. Highly recommend!
S. S.
Hi Rasa
Just a quick note to say I am very happy with the bench delivered yesterday which sits very nicely in our gravel border. Looking forward to enjoying a cup of coffee in the sunshine on the bench!
Thank you
Sara
M. N.
My bench arrived and is beautiful! Well worth waiting the extra weeks for, and I hope that supplies get easier for you as it must’ve been hard juggling clients.
It’s added so much to my garden and I have loved sitting on it already, thank you so much, great workmanship!
Thank you very much for all your help Rasa.
j.
Purchased a 2m straight oak bench and the actual product is just as good as it looks on the pictures. Dealing with Rasa at the Rustic Company was an absolute pleasure. We were kept up to date and Rasa was a real help with the delivery as well.
If I ever need anything else for the garden I will sure to this company again.
D. M.
I ordered a personalised Oak Banana Bench for my dads 80th birthday and I couldn't be happier with the end product - it's absolutely stunning! The customer service was exceptional. Rasa kept me informed with progress along the way, even sending me little videos of it being made, engraved and even when she she was waving it off on the lorry to be delivered. If I could give 6 stars I would. Highly recommend this company...
N. M.
Just taken delivery of a 'banana' bench. The craftsmanship is superb and the customer service from Rasa and her team was faultless. Highly recommended.
J. E.
Over the moon with our banana benches. Craftsmanship is amazing (wooden pegs rather than metal screws/bolts) and each bench is unique. Had been looking for something that made me think WOW. These were similarly priced to the same old garden benches that you see at every garden centre, but real oak, solid and WOW. Each bench is over 100kgs.
Rasa was a delight to deal with and communication was brilliant. Thanks.
D. B.
Fabulous 1 metre oak bench delivered today for a special friend’s birthday. My friend said it is stunning. The leaf looks really amazing, what a super job The Rustic Company have done.
I can’t thank Rasa enough for her fabulous customer service from start to finish. It has been easy and stress free. Rasa was quite right about the delivery company, excellent communication from them and delivered when promised. So all in all perfect.
Many thanks again
C. C.
Hi Rasa
Just to let you know the bench was delivered yesterday.
You’re right, it is enormous. I am very pleased with it and so is my husband, thank goodness!!
C.
Our 1.5m Banana bench arrived safely and on time. The couriers were most helpful in moving the bench to our preferred position in the garden notwithstanding the effort it took. The bench itself looks fantastic and we’re delighted with our new purchase.
Thanks again Rasa for your kind attention and excellent service.
t. l.
I highly recommend The Rustic Company. I can’t praise Rasa enough! In one week she organised everything & today her polite, hardworking men worked nonstop to erect a beautiful Oak Summer house. Unique & excellent value for money.
M. N.
What a great company. We bought a 6ft solid oak banana bench to go at the bottom of the garden to remember my late grandma. The bench came really well packed on a pallet and weighs a ton! Took 2 people to manoeuvre it into place. I had read other reviews regarding the rustic company and I spoke with Rasa who was immensely helpful all the way through. They take debit card over the phone and although I am fully aware of scams, this business is far from a scam firm. The goods arrived and we are so so impressed with them. If you are wanting something that little bit different then this company needs to be looked at. Very impressed and will bear in mind for future purchases. Thanks Rasa
I. G.
Words will never Express how happy we are with the bench, thank you so much Rasa for your continued communication throughout. Rest assured I have family and close friends that will subsequently be using your service. The engraving too is simply fantastic. Absolutely delighted, Ian & Stephanie, Plymouth.
N. W.
Rasa was an absolute pleasure to do business with. I ordered a bench for a friends birthday and was reassured every step of the way from ordering to delivery. The communication and customer care is absolutely top drawer.
The bench is a unique piece and my friend was delighted with his gift.
I can not recommend this company highly enough....good old fashioned five star customer service and product .
S. G.
Lovely oak straight wooden bench, which as others have commented is really really heavy and needed two strong people to shift into place (luckily my delivery chaps were amenable for a few quid extra). Product is great and Rasa / the company were very friendly and very easy to deal with. Lead times for supply were quite long so plan ahead. The reason I have dropped a star is around delivery for the bench, as basically you have to sort this yourself (although Rasa has helpful with advice / contacts) and it is quite expensive. I think this could be made clearer up front.
Z. D.
We are so delighted with our 2m banana bench and cottage bench. The whole experience has been amazing. Rosa kept us informed all the wat along and organised delivery for us. They are so beautifully made and so solid we had to enlist the help of neighbours to help lift them. They are really comfortable too. I would thoroughly recommend.
S. L.
Rasa and the Rustic Bench Company were amazing in all details of the experience of working with them. I wanted a special bench as a present for my wife's 40th Birthday. Not only did they deliver on time a thing of beauty and gave me advice on delivery (which they did not have to) but the bench is a thing of exquisite craft and it is incredibly comfortable to sit on. It will outlast us both but will be in our hearts forever.
F. M.
I can not put in to words how happy we are with our Solid Oak Bench. It looks so beautiful and sits at my son's final resting place so we can go and chat to him. Thank you so much Rasa, your company is fantastic.
J. B.
We are absolutely delighted with our Rustic Bench and Garden Table and Benches from The Rustic Company. To say that this is “substantial” furniture is an understatement. This solid oak furniture looks like being good for a lifetime
and looks great. Each piece is individual and unique.
The Rustic Company has been great to deal with. From first enquiry to discussion of delivery options, Rasa kept us informed and everything went exactly as stated. What a lovely lady to do business with.
L. S.
Fabulous benches, excellent quality and the rustic company were lovely to buy from. Faultless service. Thank you.
J. H.
I have just taken delivery of my banana bench and just wish my garden was big enough to accommodate a summer house from this company. The quality and workmanship is superb and the service is second to none. I am absolutely delighted with my purchase. Rasa is so professional and friendly and I can’t recommend them highly enough.
E. R.
Rasa and her daughter were extremely helpful and accommodating. The bench is not only beautiful but also comfortable.
L. B.
We are delighted with the oak bench, it is beautifully made. It was a gift and the recipient loves it. The fact it can be personalised makes it a truly special present. Communication throughout was excellent. Highly recommend.
k. b.
Our bespoke size banana bench is fantastic. When I complimented Rasa as to how beautiful it was, she said that as she had worked with them for so long she had almost forgotten their beauty. I said that was like me driving past Windsor Castle every day!
K. A.
Received our solid oak bench this morning. Very happy with it but it’s blummin heavy 🤣. Just need a few helpers to get it into position. But we love it. So well made and will be perfect in our garden.
D. H.
The banana bench is a unique piece of furniture for our garden. Great design and look and it will last for years. Excellent service from Rasa
s. p.
We have just seen and sat on the banana bench,, the quality and workmanship is superb and the service by Rasa is second to none. We are absolutely delighted with our purchase. Rasa is so professional and friendly I can’t recommend the company highly enough.
P. D.
Rasa was a pleasure to deal with, keeping us updated on the progress of our 1m banana bench. We're very pleased with it and it's a perfect fit for the corner of the garden by the pond.
E. F.
Hi Rasa,
We'd like to let you know that we are absolutely over the moon with the Banana Bench. Its even better in real life.
Very good value for money and looks great in our garden.
Thank you very much for all your help Rasa.
Kind regards,
Emma Farrell
a. o.
Thank you for a beautiful bespoke bench for my Dad's 70th Birthday. It was such a lovely surprise. A really lovely piece of furniture that is worth every penny. Many thanks
O. C.
My bench just arrived - I love it! And appreciate the slightly shorter 1.4m one being tailor-made to fit the available space.
S. H.
The bench arrived safely this morning and I must say it is ’stunning’!!!
It looks every bit as good as the one on your website and looks amazing down in our orchard, albeit took a bit of huffing and puffing to get it down there!
C. M.
A lovely and unique bench, in a sunny spot - what else would you need in lockdown?
J. G.
5 star rating for an amazing summer house, such a gorgeous feature to our garden, delighted with the goods and services, top quality, assembled by very efficient and experienced guys in 4 hours. Many thanks
j. h.
We have just had our summer house delivered and erected ,I can not thank rasa and her team enough, they were extremely polite, hard working and the job they did is excellent, very professional and highly skilled. Looks fantastic.
Many thanks, John and trudie.
L. R.
Our Banana Bench arrived today! We absolutely love it ! Thankyou to Rasa for a fantastic service!
Mark Robson 🙋🏼♂️
S. T.
Hi Rasa,
All delivered. They look great and very heavy.
Thanks again.
C. I.
Great service from start to finish. Professional, friendly and responsive. Very pleased with the oak bench.
L. B.
Thank you for the beautiful bench, it's perfect. And for your service with a smile too! Much appreciated.
P. T.
Delivered and in place by the lake. We love it! The boys were super helpful too.
N.
Beautiful product put up by a highly dedicated and hard working team. Very impressive. Would highly recommend.
j. s.
It's amazing place looks different of last year
G. A.
The bench has just arrived and it is beautiful, thank you. .
T. P.
Lovely bench and wonderful service!
A. C.