Reviews of Neville Johnson - Head Office. (Furniture Store) in Manchester (Greater Manchester).

Neville Johnson - Head Office

118 Reviews

93 Comments

Furniture store

Fitted furniture supplier

Head Office, Broadoak Business Park, Ashburton Rd W, Trafford Park, Stretford, Manchester M17 1RW, United Kingdom

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Description Map Open Hours Reviews Contact Photos

Description

Information of Neville Johnson - Head Office, Furniture store in Manchester (Greater Manchester)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Neville Johnson - Head Office

Sunday

9am–3pm

Monday

8am–7pm

Tuesday

8am–7pm

Wednesday

8am–7pm

Thursday

8am–7pm

Friday

8am–7pm

Saturday

9am–3pm

Reviews of Neville Johnson - Head Office

I had Neville Johnson come out and give us a price to 'refresh' our staircase in our 300 year old cottage. The salesperson was very knowledgeable and very friendly, she spent quite some time working out our price and gave us the sales pitch on how much we were saving as they has a sale on at the time we were looking. Turns our that after the sale discount to basically clad our old scruffy staircase it would be approx £15k. There was promise from us of future works including wardrobes and fitted cupboards. The next day the quote from a local company came in to completely replace the tired old staircase and spindles with brand new solid oak for less than half. Glad I looked somewhere else.

L. M.

Efficient, clean & professional service from query right through to completion. Staircase looks amazing! Very happy with NJ's professionalism & quality of product. THANK YOU 😊

A. C.

We hired Neville Johnson to design and fit a bespoke unit in our lounge. The service from beginning to end was thoroughly professional and friendly. We thought what we wanted would be a challenge for the designer but what he came up with simply exceeded our expectations. We are delighted with the result and would highly recommend Neville Johnson.

S. S.

Exemplary craftmanship and professionalism. We chose the Avon range in light oak. Stairpost moved back and bullnose step inserted. Quality goods, attention to detail from designer visit, surveyor, back office through to fitting and after-sales care. We would highly recommend Neville Johnson. We have the hallway and stairs we have always dreamed of. Thank you team.

M. H.

Staircase installed in one day by very professional fitters. Completely clean afterwards. Quality staircase. Considered getting a joiner in to save money but so glad I didn't as it would not have been anywhere near as good.

N. F.

From the initial request for brochure to installation of my staircase, I could not have been more pleased. The end result really is a thing of beauty and has totally transformed my room. I would have no hesitation in recommending Neville Johnson to transform your staircase.

K. J.

We are very happy with the service we received from Neville Johnson. Following our initial enquiry and discussions with the designer we decided to go ahead with an oak and glass staircase - very much their stock in trade I imagine. The surveyor arrived at the appointed time, as did the fitter. We were kept informed of the progress of our order throughout and everyone we spoke to at head office was polite and efficient. The installation process was excellent - one fitter who worked exceptionally hard and kept the entire area clean and tidy. The staircase was transformed (I do not use that word lightly) in just a day and a half! We now have an attractive staircase and a hall and landing that are much more lighter and 'open'. We would not hesitate to recommend Neville Johnson to anyone who is thinking of improving their own property - our only regret is not taking a 'before' photograph to show the transformation to others! Althorne CM3

R. H.

From start to finish it has been a great experience working with Neville Johnson. Design to installation has been seamless.All members of the team have been knowledgeable ,professional and helpful.The fitters Ross and Mckenzie were outstanding, they were very personable, diligent and hard working and the company should be proud of them. Our project was not the norm but they coped with it admirably and I have to say it looks stunning. I cannot recommend this company highly enough. Regards and thanks to all. Rebecca and David Hart

D. F.

You get what you pay for. Quality product and quality workmanship from our fitter. Seamless process from beginning to end. Good communication as it’s taken a few months from initial estimate to the fitting. Apart from one piece of wallpaper to be replaced and the stair carpet to be relaid, a really neat and tidy finish. It took 2 full days to complete. Attention to detail and care of our property was taken seriously. I now have a maintenance free oak stairs and landing. No more spindles to paint . Thoroughly recommend Neville Johnson.

B. S.

From the initial contact until fitting, all staff professional and helpful. We were regularly updated and all our queries were fully answered. Being able to see examples of the available materials in our own home was very helpful. The staircase has been fabricated to high standards and the fitter was friendly and completed the work with high standards within the time set. Appointment times set were met and as busy people, we appreciate punctuality. Covid guidelines were maintained. Would recommend Neville Johnson for their professional service, quality of product and the difference it has made to our home. Thanks .

A. L.

Excellent work from reliable hardworking craftsmen. This is our second staircase installed by Neville Johnson and we would thoroughly recommend them to anyone. Great care was taken by your designer to make sure everything was exactly how we wanted it , and the surveyor made sure every little detail was measured and documented. Our new glass and steel banisters have completely transformed our hall and landing. Your installers did a fab job, arrived on time , and left the site clean and tidy. The after sales staff also handled a very minor problem swiftly and efficiently.

C. A.

I cannot praise the Company, Neville Johnson, enough for their attention to detail in the manner in which they conduct business from the moment you receive a brochure to completion of your order. I was kept informed every step of the way as to the progress of the staircase and any queries raised were addressed immediately, making the decision to go with the Company a stress free experience. All persons I had communication with were very professional but at the same time friendly. I could not fault the fitter, he was extremely careful and did and excellent job. The beautiful staircase has transformed our entrance hall and can only say 'thank you' to Neville Johnson and their staff.

s. g.

I have received nothing but professionalism from Neville Johnson. From initial consultation to architecture reviews to installation and aftercare! We are so impressed with our stair case. It looks beautiful and stylish! I would definitely recommend them to anyone wanting exceptional service with great quality product.

N. J.

We had a new staircase and wardrobes fitted. Excellent all round service throughout the process sales, admin and installation departments. Quality products fitted by professional tradesmen. Clean, tidy and respectful of property during the Installation process. Fully recommend Neville Johnson Mr & Mrs Jordan

F. S.

We would recommend Neville Johnson to friends and family without any hesitation, from start to finish their service was fantastic. The customer service was first class, the surveyor and fitting staff were very courteous and professional, they are a great asset to Neville Johnson. The stair case was installed in one day and looks beautiful, we are very happy with the whole project from start to finish.

S. &. D. G.

When we first considered getting a Neville Johnson staircase, we had great expectations as to how it would look in our home. The process and reality far exceeded those expectations. The surveying, measuring and the subsequent drawing up of detailed plans was impressive. The actual installation by a very competent, highly experienced and clean-working joiner was equally impressive and the finished job is brilliant. We would highly recommend Neville Johnson for a high class value for money service. Sharon and David Leeds

N. S.

My experience with Neville Johnson was superb from beginning to end. Starting with the designer, I continued to feel in very safe hands throughout the process. I felt she took the time to understand our needs and worked patiently until we agreed a design. The surveyor and builder were equally impressive, and the end result was just as we imagined. Highly recommended.

A. L.

I was very impressed with Neville Johnson from start to finish. The designer spent a long time with me, finding out exactly what I wanted and came with up with a plan that worked perfectly for an awkward space. She worked with me to tweak the plans until they were absolutely right. The surveyor then visited to double check all the measurements and go through the practicalities. The workmen did a brilliant job; they worked very hard, after carrying everything up lots of stairs to my flat (there is no lift) and they cleaned up thoroughly once they had finished. The co-ordinator at Head Office liaised with me throughout and was very efficient. I am really thrilled with my new furniture. Neville Johnson are not cheap but you get what you pay for and the quality and service are excellent.

L. H.

We have recently had Neville Johnson to design and provide shelving etc for our office/spare bedroom. We have to say that from the first phone call to completion of the work they were superb. All of the staff we dealt with whether face to face or on the telephone were courteous and professional. We are absolutely thrilled with the final result and would highly recommend them.

K. R.

Very happy to recommend this company. they are 100% professional from first contact to completion of the work. The installers are true craftsmen and the quality of the work is faultless. In our situation with an open plan style lounge, the staircase is now a feature to enjoy and has provided a lift to the whole setting. It is not possible to express how pleased we are that we found Neville Johnson for this job.

N. F.

The staircase renovation that was completed by Neville Johnson was superb, from a set of tatty stairs that were hand bodged by the previous owner, the work that was carried out has now given us a set of world class stairs that any home owner would be proud of. From the initial quote, through the surveyor to the fitting crew, all the Neville Johnson Employees were hard working and professional. We are really pleased with the work, and when we have had the carpet fitters in, we will post a finished picture. Many thanks to a great company.

P. W.

A big thank you to all at Neville Johnson, for their excellent and very professional service, from the start with the design and planning, the surveyor, their great customer service throughout, to the final installation of our furniture. We now have 2 beautiful and fantastic looking bedrooms that oozes quality, style and craftsmanship. We are so delighted with the final outcome and finish. It has been an absolute pleasure dealing with Neville Johnson and we now look forward to the future, where we will have great pleasure in inviting Neville Johnson back to start and complete the installation of our 3rd bedroom project. We have no hesitation in strongly recommending Neville Johnson for their service and Quality. Many Thanks Carol and Peter Urmston. Manchester. M41.

J. S.

Incredibly professional service from design through to fitting; I cannot fault the service we received from the whole team. Our study and bedroom are perfect in every way - worth spending just a little more to get the exact fit for our unusual-shaped ceilings. The attention to detail is second-to-none and the care taken to protect our flooring and home by the fitters was exemplary. We would not hesitate to recommend Neville Johnson to anyone.

H. P.

Perfect library wall After visiting the showroom, we arranged for a designer to visit and discuss our ideas for a library wall. The designer was friendly, listened to our ideas, and came up with a design which was just what we wanted and within the budget we had discussed. The time frame was agreed but had to be delayed due to issues at the factory, a new date was set. The fitters arrived as agreed, covered the floor to protect it and set up their tools outside. The furniture was then delivered as planned and the fitters set to work. They were tidy, efficient and professional tradesmen who fitted the wall in a day. It is perfect, exactly what we wanted.

A. G.

Can not rate highly enough the excellent service provided by Neville Johnson when they supplied and fitted our new staircase. From start to finish the salesman and fitters and quality of staircase was excellent. Would highly recommend. A Gunn

j. s.

Just had a new stair case fitted., from sales team, to surveyor to installation guys, first class experience. Friendly, professional and top quality products with top quality service. Not the cheapest but worth every penny. Given my entrance the WOW 🤩 factor. Would highly recommend.

K. H.

From our initial request for a brochure through to a final courtesy call on completion we were impressed by the professional yet friendly attitude of all N/J staff. The sales rep explained the full process clearly and helped us decide exactly what we wanted, followed by the great technical advice and assistance of the surveyor. The detail drawings were clear and easy to understand. The fitters were extremely efficient and competent - their attention to detail second to none. They cleaned up as they went along, with a final thorough clean and vacuum before they left. The finished result was superb. We would recommend Neville Johnson without reservation.

I. R.

We are absolutely thrilled with the stunning staircase, in light oak / smoked glass, that Neville Johnson fitted. From initial sales consultation, to completed fitting, the whole process was professional & seamless. We have no hesitation in highly recommending Neville Johnson to anyone.....you won't be disappointed ! Mr & Mrs Robinson Dover.

M. W.

I am extremely happy with the bookcase and storage units Neville Johnson recently fitted in my study. There was no hard sell and everyone involved from the Designer to the Joiners were very professional, friendly and efficient. The installation was carried out with the minimum of fuss and the room now provides ample storage and a lovely piece of furniture. HG WN2

P. K.

Having previously used Neville Johnson on a furniture project for which we were highly satisfied we decided that with their quality and workmanship we would use them again to upgrade our staircase. Once again everything was extremely good and we are delighted with the final outcome. We would certainly recommend them.

g. m.

What a fantastic staircase I now have from Neville & Johnson. The service throughout was superb from designer to fitter. I didn't expect the fitter to start so early in the morning til late in the evening. Nick was so dedicated to get the job right and done in good time. He was very polite and tidied up every evening. I know people say it is expensive, which is true, but once it is all done you really understand the quality and care Neville & Johnson put into their product. I just wish I could afford the shelving for my dining room. May just have to save up :) First class service Gwen from Hyde

C. S.

Had new stair case fitted, and so pleased with the service from original enquiry to completion. Excellent communication at all stages. Feels like we have a brand new room in our home, and would highly recommend Neville Johnson.

D. C.

The customer journey from initial design through to final fitting of the furniture was excellent. I am delighted with the finished office and the Neville Johnson staff involved in the process

A. G. U.

From PB43: Our study / bedroom can only be described as stunning. What a transformation we have received thanks to the professionalism in every aspect of the process from Neville Johnson employees. The initial design practice and process catered for all of our requests and offered further advice and practical solutions. This was followed by a visit from the technical designer whose meticulous attention to detail translated our dream room into a practicality. The furniture manufactured in the workshops was of the highest quality and produced to the millimetre. Throughout this preparatory stage and as we progressed onto the delivery date etc., we were kept fully informed by client services coordinator. The date was set and the furniture arrived punctually as stated, followed by our fitters who helped unload all of the products and then commenced work on the installation. The two fitters worked tirelessly and without a break for ten hours. There was no mess and what bit of dust may have been evident as the dust sheets were removed was soon cleaned up by the use of the vacuum cleaner provided and operated by the fitters. At the end of a very productive day I was invited to view the study / bedroom. The result I observed can only be described as outstanding, a project realised by true professional people, answering all of our requests and delivering a product to the highest order. Thank you to each and everyone of Neville Johnson staff who have contributed in any way.

T. M.

I am delighted with my new furniture; it looks beautiful. I am really pleased with the whole experience from my initial phone call to request a brochure, through the design process, the survey and installation. The advice given by the designer and surveyor was really helpful. I cannot praise enough the workmanship, professionalism and courtesy of the installer who worked solidly to complete the job in one day. He covered every area he worked and hoovered up afterwards.

L. S.

I cannot fault the service given by this company. From start to finish they delivered exactly what they promised and kept us informed at all times. We also felt the price was reasonable for the job they were going to do. The result is amazing, our oak and glass staircase is excellent. The fitter arrived on time and worked non stop, very efficient, respectful and totally professional. Everything was clean and tidy when he left with a wonderful result. They also altered a door under the stairs to match, which had been my pet hate and that was the icing on the cake. Thank you.

K. D. B.

We have recently used Neville Johnson to put in some bookcases. Their professional approach has been first class. From the initial drawings, suggestions and then the fitting of the furniture. Nothing has been too much trouble and their helpful approach and design suggestions has encouraged us to consider what else we could use them for as we furnish our new home. We have appreciated their attention to detail and prompt service. Well done.

J. L.

Having recently had a new staircase fitted by Neville Johnson. We are extremiy satisfied in every aspect of the service, from start to finish, Particular appreciation to the Team who undertook the work, they were really first class trades men , Polite and hard working and so tidy. Obviously we are delighted with our our new staircase and would have no hesitation in recomending Neville Johnson. A satisfied customer John Leonard.

F. T.

Excellent brochure making the choice of design very easy. Staff professional and explained design options ensuring I would be happy with my decisions on the finished design. The fitters were craftsmen and could not have made a better job of my installation. I would strongly recommend this company.

m. b.

Had our stairs completed by Neville Johnson and the overall process from start to finish was of the highest quality. Their professionalism and the quality of the worksmanship was first class. The workmen were friendly, punctual and professional. They completed the job with excellence and neatness. We were totally satisfied.

J. C.

Our new staircase has totally transformed the house! From the initial design meeting to the staircase being fitted, Neville Johnson’s staff provided excellent service. I would definitely recommend them to anyone considering having this done. Mrs C, Llandudno

D. S.

Great experience from beginning to end. Everyone from the designer, to the sales team to the installer were extremely professional and took their time to give me the outcome I wanted. Final product is high quality and, in my view, well worth the money.

T. C.

The team from Neville Johnson where clear and concise in their explaining of the available staircases, the costs and finance available. When it came to the installation there team was quick, efficient, caring and tidy. I would recommend Neville Johnson to anyone who wants to improve their Staircase

M. H.

We received an excellent service from Neville Johnson right from initial response to installation. This has resulted in a distinctive and quality refurbishment to our stairs. It has transformed our hallway and we are very satisfied with our choice.

A. L.

Excellent service from design to installation of our staircase. Whole team a pleasure to deal with from designer to joiner and area manager all having some input in the quality service you provided. Can't thank you enough. Our staircase is the major focal point of our home. Delighted.

b. s.

WE had 1 man doing our stairs and it took two days to fit the new bannister with the 3 pieces of safety glass he was with us between 7:30 and 8am both morning and he worked so hard always cleaning up after him self. So pleased with the end result it is our pride and joy and we love to show it off to different people would highly recommend Neville Johnson to anyone. From veronica and Beverley Slater West Drayton REF:SLA047. The whole process from start to finish was just excellent customer care, very friendly and polite even the guy that worked on our stairs was a very good laugh.

S. G.

A very professional service from beginning to end. The designer, surveyor and fitters all met or exceeded our expectations. Our glass and oak staircase has filled our hallway with light. I wouldn’t hesitate to recommend NJ.

M. F.

First Class for Quality and Professionalism ! An excellent experience from start to finish. All the people have been friendly , honest and thorough . Clear confirmation and communication throughout. Everything done to agreed timescales and beyond. We are delighted with our glass and light oak staircase. Highly recommend NJ.

A. R.

Top end price wise, but delighted to see the back of my shoogly 'old' bannisters. Very happy with the quality of the product. The surveyer and installer were very professional and worked through out their visits to get the job done.

M. I.

Neville Johnson renovated our staircase for us. We were absolutely delighted with the result. The whole process from the design stage through to the final fitting stage was excellent.

N. K.

Absolutely first class service, right from the very start of the process. The quality of the product is amazing, and to say that we are very pleased would be an understatement! Many thanks to all the NJ workforce who were extremely professional in all our dealings. We'd like to give a special mention to the fitter, Gary whom we thought was outstanding. (NG6)

R. D.

I am very pleased with the staircase renovation recently carried out. It has transformed the hall/stairs/landing area and its appearance has drawn admiring comments from everyone who has seen it. I was impressed with how quickly my initial enquiry was responded to and all contacts have been helpful to achieve my requirements. The actual work was completed efficiently with very little disruption.

J. J.

I am very pleased with the installation of my new stairs. The installers were prompt efficient and thorough. I expected to have to do a small amount of redecorating but it was unnecessary to even touch up. Although expensive I feel it was worth it and the interest free credit swayed the decision. I wish I’d had done before.

P. W.

We would like to express our sincere thanks to all those involved in the teamwork necessary to, quote, survey, design, and manufacture our new oak and glass stair rails. Starting with a brochure request mid October, the whole process initiated in mid November 2018, the resultant staircase was fitted mid January 2019. We cannot fault the attention to detail which is evident in the drawings supplied prior to fitting. The appearance is as per brochure, which is a very big plus in this day and age!! The quality....excellent. Correspondence was simple... email and post. The next very important part of the process is the fitting of the “bits and pieces” We were quoted two days.... it took three. No problem as far as we were concerned. It appeared the initial plan had been for two fitters ..... we had one. There are fitters and there are fitters. Paul Loftus was our fitter and deserves a mention.... easy on the tea and biscuits, but workmanship second to none, and.....no radio!! Each day tided up and vacuumed. Many thanks Paul. Great job and still standing... second day. Would I recommend N.J. What do you think? Phil Williams

M. R.

Really great service from start to finish and a massive shout out to the local fitters, a fantastic job thank you

J. L.

We were delighted with the information flow from initial consultation visit to conclusion of work on the stair. The installer, hard working Ben, was a class act, and the overall outcome has given us much pleasure. Top marks NJ.

m. d.

We were very pleased with the new staircase fitted and installed by Neville Johnson. The team were very professional and the work carried out was to a high standard.

v. w.

What a wonderful company Neville Johnson are. The experience and expertise exceeded all my expectations. The sales, advice, surveys to the fitting and completion of my staircase was first class. Thank you.

P. B.

A five star service from start to finish, with a new staircase that has transformed our hall and landing. We are very happy to recommend Neville Johnson. Peter & Clare Burt Axbridge

R. D.

From start to completion staff at Neville Johnson were excellent. The design team, customer service team, fitting and follow up service excellent. Highly recommend them.

S. G.

Rubbish service so far ..... Let's see if NJ can redeem themselves Another visit from NJ ten months after the start of the furniture installations, which are still not completed, seems two of the rooms are having parts of the furniture dismantled and will have to be remanufactured and refitted. Looks like it's going to be a two year job, really should have gone to IKEA. Quicker customer service A working week has past and heard nothing. NO follow up email, no phone call. Seems after waiting ten months we aren't being prioritised yet again. Would not recommend this company to anyone.

L. M.

Worksop Nottingham . Really pleased with your Company in every aspect from Sales, Surveyor to the Fitters & of course. After sales. Everyone was Conscientious ,& Caring. It was a Very Pleasant Experience with all work completed under Schedule. Thanks once again for transforming my Hall and Staircase. Lynda Moore

J. W.

Brilliant installation; quick, clean and minimal disturbance to walls etc. Totally delighted with the finished result. Whole experience from design to installation was first class. Not cheap but well worth the price.

h. d.

Very good job done

S. M.

I have had a beautiful staircase fitted by Neville Johnson recently it has transformed my dull hall into another interesting room in my home . With no fuss or mess I would highly recommend them very professional.

J. M.

I am absolutely thrilled to bits with our staircase. The service from beginning to end has been amazing. I would highly recommend these guys to anyone. Thank you Neville Johnson.

A. M.

We had a new bannister fitted in September, from start to finish the service was excellent, we would have no hesitation in recommending N/J to anyone hoping to improve their home. A&E G81.

A. D.

The whole process from the initial enquiry to the installation was very easy to accomplish. We are very pleased with the whole experience and the people that we dealt with were very professional and friendly. We are absolutely delighted with the end result.

S. C.

Service & quality exceptional, installation was completed quickly without any problems, communication was also excellent I was given regular updates on each stage of my order from start to finish, this is how customer service should be executed.

C. M.

I can not praise enough I phoned 2 local businesses and was told was not worth coming to see The job but Neville Johnson made it so relaxed came seen the bannister talked me through What happens next and I can’t stress enough how good the workmanship and keeping in contact every step Of the job love the job they have done.

T. H.

The service from NJ was excellent from sales , survey , fitters to completion . A swift , very professional service . A great experience that I would recommend In Rayleigh Essex

J. L.

Modern new staircase fitted. Delighted with the whole process. Thank you to everyone at Neville Johnson. Edinburgh.

A. R.

excellent finished product, only marred by the fact that a delay in the fitting was only flagged up 2 days before the identified date, pushing the installation date back 4 days.