Reviews of Furniture Village - Milton Keynes. (Furniture Store) in Milton Keynes (Buckinghamshire).

Furniture Village - Milton Keynes

497 Reviews

119 Comments

Furniture store

Home Furniture Shop

Bed shop

Bedroom furniture store

Mattress Shop

Sofa store

Cairngorm Gate, Winterhill, Cairngorm Gate, Milton Keynes MK6 1AZ

Description

Information of Furniture Village - Milton Keynes, Furniture store in Milton Keynes (Buckinghamshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Furniture Village - Milton Keynes

Reviews of Furniture Village - Milton Keynes

b. a.

Salesman was knolegable and helpful but not overbearing as some are. Good variety of beds. Hope we will be just as pleased with delivery when our purchase arrives. But so far very pleased and would recommend.

J. O.

Had a problem. They sorted it

A. J.

Very quick and good service.

D.

Great customer service from Lawrence

P. B.

No co

m. c.

Milton Keynes Branch.. Served by Debbie who answered all our questions and knew the products. We spent 2.5 hrs there and bought table and chairs and a 3 piece suite. We had previously bought sofas from there before 19 yrs ago and was pleased with the quality. Free parking and tea/coffee.

B. B.

Great customer experience and support from Dan at Furniture Village.

S. R.

Dan was extremely informative and patient when looking at mattresses. Excellent service and not pushy

O. A.

Excellent customer service from Debbie, she took her time to answer all my questions.

D. S.

Excellent place to shop for all the furniture I needed. Got the delivery and they look amazing and very good quality. Can recommend without any hesitation.

p. g.

Very friendly

L. P.

We went into store and spoke with Jamielee who was very knowledgeable and gave us excellent advice. She was attentive and very friendly. We purchased a mattress and 2 sofas. Can't wait for them to arrive!

i. d.

B. R.

K. N.

V. T.

N. A.

C. G.

A. B.

m. l.

R. P.

Lee was extremely helpful, polite and friendly. Very knowledgeable about the products, amazing customer service!

S. T.

Excellent service, Jamielee was extremely helpful, very informative and polite

s. v.

Great store with lovely people and especially Frank who was so patient and extraordinary In showing different furniture with excellent discounts. I would recommend the store if you are refurbishing the house .

M. T.

Jamielee has been absolutely brilliant, thank you for all your help!

A. P.

This store is huge!! with some fantastic furniture ideas and designs, We were served by Jamielee, now as far as salesmen are concerned Jamielee made all the difference to our sales experience, her approach was friendly and helpful, she didnt pressure us into a sale but insted supported us to make the best choices, she gave us ample time to decide and offered guidance on what would be best for us in our circumstances, an outstanding service offered by an outstanding saleswoman, thank you Jamielee we will be back to buy from you again and will be recommending you to all.

W. G.

Amazing service from Goda and Lee in the Milton Keynes.we was Awaiting delivery. They did explain the sad situation with there systems so we was fully understanding but they both still went out there way to help nothing was to much for them. I would like to say how friendly and personal they both have been in getting us our furniture. We love it and will be recommending both of these amazing people to my friends and family. Thank you again.

L. V.

Jamielee was extremely helpful and patient with us.

d. s.

Visited MK store to buy furniture for our new house DAN helped us to find suitable furniture for our house. It was nice talking to him and he suggested us find and select furniture easy

J. B.

Furniture Village's sales team at Stevenage and Milton Keynes were very helpful when we chose a new bed, giving us useful advice and information without being pushy. I heard them with other customers and they put as much effort in whether the customer was looking to spend £300 or £3000. They are a bit behind the times with no on-line payments or order tracking, but when delivery was ready we could track the van closely to check progress on the day. Delivery was friendly and efficient, even with the very heavy superking mattress.

P. P.

Fantastic service ! I am so so impressed with the whole experience with furniture village. Lee, Rob both managers have been amazing. The warehouse staff were so professional and highly accommodating. I cannot thank you all enough. The lady at mk store explained that Rob was on holiday but she still called him and also found out when our original order should be delivered. The guys that delivered were lovely too. They delivered a power recliner sofa and it’s absolutely amazing. Thank you all so so much. My whole lower back was hurting a lot and it didn’t help with the raw cuts at the front. The sofa is so comfortable. Preti 😊

L. H.

The buying experience was great very helpful friendly and not pushy. Very good to change our order good service. This was 8 to 9 weeks ago I have phoned umpteen times in the last two days. On first day a girl said that they were having system problems and would call me back...Still waiting. I cannot get any answer from any branch or head office..have they gone out of business

W. P.

The shopping experience was overall good, we felt safe and had good advice from Lawrence our sales person. Our two beautiful leather sofas and pouffe arrived in reasonable time and we were delighted that they arrived in time for Christmas. That’s why I have marked three stars, however the two lamps that we ordered are still not here thirteen weeks later! We were told that they were in stock and we would have them in a couple of weeks. I have been chasing them and am utterly disappointed with the service received. On line the floor lamp is “in stock” whilst the table lamp now has a status of at least nine weeks. This was our first and last time shopping in Furniture Village.

s. m.

Frank has made ordering such an easy process, has excellent product knowledge and has been amazing to deal with, highly recommend any new buyers and regulars to come see Frank!

N. P.

Was seen to straight away. No queuing unlike like the snake of queue round the block at DFS. Was offered the obligatory upswell of stain insurance etc. Got the usual discount only for some of it to be clawed back by the £60 delivery fee. Great thing was that my choice was in stock and in fact they called me the same day to arrange delivery five days later. But early for me but great service. Haven’t received my order yet so can’t comment on the actual quality. Can’t be much different from the usual retail park stores. Great service overall

D. A.

Been sofa-bed hunting today Came to Furniture Village Frank helped me very well , find the perfect sofa bed just what I was looking for. Frank was 2nd day very helpful & professional

E. M.

We received excellent service from Kieran when looking for a new suite for our home. Nothing was too much trouble. When we couldn't find the right colour he produced another swatch for us to look at. There was no pressure from him to immediately purchase and we went back a couple of days later to confirm our order. He allowed us to take the material to the carpet shop in order to match everything. We were very impressed with his customer service and efficiency. Thank you

A. A.

I have had some issues with one of my order(s) that i have placed with Furniture Village but kudos to Mr.Nigel (General Manager) from Furniture Village Milton Keynes branch who not only helped resolved our issue but emphasis to have it corrected for the rest of the valued customers by personally visiting us to feedback the issues back with supplier(s). I definitely recommend Mr. Nigel if anyone is looking a great sense of service and commitment from Furniture Village ecosystem.

N. D.

We looked at purchasing the Elmari lamp table on line but the colour was always out of stock. visited our local store and they had stock so purchased it there and then along with a matching coffee table. Ordered on Friday, received a call Saturday stating collection dates, We collected from the distribution centre on the Tuesday. The staff kindly loaded the car for us. The goods were received in perfect condition and we are extremely happy with our purchase.

d. k.

Thank you lee for fantastic customer service, very personal, delayed due to container issues, which we completely understand is out of fv control, but its clear Lee stills cares to personally give me a call to discuss rather than a generic email, This is how I like things, and he still remember our conversation at the time of purchase with Lawrence, Both of these guys are a credit to FV and has made this a great buying experience even if goods are delayed, Thank you

K. A.

We ordered a corner unit .Which was delivered .It was wrong.We had discussions with the store involved.They agreed to replace it. This was back in September and one had to be made. Obviously things are delayed,after a phone call with Zoe she confirmed everything Was ok and we hope to get by Feb 15th, Zoe went out of her way to phone us and explain everything and assure us everything was fine. It how a company reacts when things go wrong that counts and this company repesented by Zoe was on the ball

N. W.

We walked in to the store and were instantly greeted by and looked after by Frank. Frank was courteous and no question was too much trouble. Everything was sorted in record time and with a smile. Can't wait to get the delivery.

L. U.

Can't give 5 star review as furniture not been delivered yet...but our experiece when entering the store was great...we are moving to a newbuild next week and wanted to furnish the house with new and more uptodate furniture. To begin our shop, we decided on the sofas we liked and with the help of Kieran we chose colours, styles etc and again with his help and attention to detail he helped us process the buying of some bedroom furniture and mirror. We did not find his manner pushy and he gave us the time needed to answer any of our questions clearly. He was easy going to talk to and we were made to feel very comfortable. The store is lovely and bright and the furniture is laid out well.

B. T.

Great service for sure, only issue we had was having the price given then asked to put in card details and then going through itemised order details after, basically adding extras to the order without us knowing. Felt like we were unable to say no to the extra protection stuff and the wheels on the bottom as we had already paid thinking this was just for the sofa. Kinda shady I guess.

K. B.

Great sales people, Wayne dealt with us with the purchase of new sofas. He was very informative and answered any queries we had. Will definitely buy from them again. This is my second purchase due to the top quality materials and aftercare with Guardsman. Very happy camper

M. P.

Spoke with Terry, who was one of the most helpful staff I have met. He provided excellent product knowledge, was very friendly and did not rush the sale for his own benefit, rather he took time to explain every aspect of the sofa and what to look out for (e.g. durability) enabling us to make an informed decision. Although they didn't have exactly the sofa we were looking for, it was because of his advice we ended up buying from another Furniture Village store, I would highly recommend speaking to Terry for your next purchase!

G. L.

Over the past 3 years we have visited the store many times and made several large purchase. Each time has been a pleasant experience and I highly commend Lawrence. His ability to relate personally with his customers, offer a humble attitude and get things right, is second to none. We’ve returned here, probably on the service alone. Plenty of decent alternatives online, but always a nice to keep retailers going on the highstreet and deal with humans....plus they do cookies for free!!

N. B.

After our local store contacted us to say they didn't have the sofa we wanted to try I contacted the next closest to us which was MK I spoke to a very nice man called Parsad who confirmed we could at the store. We agreed a time and he was very knowledgeable of the products and ranges. I was really impressed with his confidence and how he left us to try things with no pressure or hovering around. We were originally going to look and decide at home what to do but we decided that we would place the order with Parsad as he was such a nice guy. Well done FV for having such polite and helpful staff at MK

A. C.

Tried 2 x to get my order/invoice but all I get is a service review rating.

R. G.

Very friendly and efficient staff. We bought an end of stock leather sofa at a great price and it was delivered 2 days after. Very happy with our purchase.

T. W.

Large wall clock. Prompt delivery which was sooner than initially advised. Store service okay. Bit of a faff processing the order I do begrudge paying a delivery charge though for a non stock item that I could easily carry home in my car. All retailers should advertise the total cost. As there is no other way to pay the sticker price!

P. M.

They have been so nice to us. Shown us everything we needed to know about the bed and pillows we needed. I would recommend friends. Loved it.

K. L.

Kieran at furniture village Milton Keynes was really helpful with sorting our furniture for our new home. Was really knowledgeable with regards to the products and finance agreements. Would 100% recommend.

m. l.

Visited the store on Sunday, Sales Manager was very helpful and selection and ordering was easy. Lets now hope the goods arrive as per the timelines proposed!

A. B.

After years purchasing from furniture village it never wavers from excellent service. All staff are helpful but Laurence has always gone over and above to help me in my decisions so a big thank you as always. I WILL BE BACK.

I. F.

Really easy going staff, very helpful, friendly and informative. Lawrence was so knowledgeable and quick to find out answers to our many questions. The complimentary coffee and cookies sure help too! We did a tour of all the sofa shops in the area, this was definitely the best! 😀

b. l.

Ordered mattress delivery not as advised and then wrong mattress delivered. Took me lots phone calls to get correct item sorted and wrong item collected. Ideas left to me to chase return of item wrongly delivered. Not a great experience for my first purchase from furniture village not sure I will be returming

P. N.

Fourth time we've shopped there for major purchases. Quality and choice good - service excellent both in store and for delivery. We'll certainly be back and will recommend!

K. A.

Really happy with the service Kieran O'Leary gave me in store. He was patient and helpful. Very happy with my purchases also and am looking forward to receiving them.

P. C.

The choosing of our new suite was incredibly easy as the salesman had an excellent understanding of the product also he did not harass us during our decision making process.

g. s.

Excellent advise and help by firstly Robert Staite and on our second visit when we purchased from David Marchbank never felt under any pressure to purchase Looking forward to receiving our table ,chairs and sideboard and could well be back in soon for further purchases Geoff & Laura Souster

J. H.

Got a bargain at this store over the weekend! Saw a mattress reduced and within 2 hours it was delivered to my house! Friendly staff and good sale prices. Highly recommend!

M. R.

Laurence was a great help today . He really help us to make a decision without being pushy. Love the range of sofa in this shop.

D. P.

Jamielee was great, very friendly and didn't rush us. Helped us pick our sofa. Thank you for a great experience.

T. S. M.

We were well looked after and were not hassled in any way. Both sales were efficient with no problems. Would recommend you. Thanks to your sales staff.

K. B.

The service was very good they didn't jump on us like dodgy car salesmen Terry was knowledgeable helpful and above all patient can't comment on the purchase as it's taking 12 weeks to come.

R. C.

After buying my sofa and rug at my local store I waited for the call to say it was being delivered,on receiving the call saying my sofa and rug would be delivered on Sunday an hour before my items were due to be delivered I got a call to say my sofa would be delivered but my rug had gone missing and I would get a call on the Monday which did not happen.I call the local store and was told they would try to find out what had happened to my rug and I would get a call back the same day which did not happen,i then called the next day and was told they could not find the rug and they would have to order another one and I would get it when it comes in. The next day I went to the store and I spoke to the manager who was very helpful and after all the trouble I finally got my rug a couple of days later.

D. O.

Pleasant, not pushy salesman. Very knowledgeable. Ordered a three piece suite and would certainly shop there again

O. O.

This is not the usual village, it's completely exclusive!!!

D. T.

Friendly staff helpful and no pushy Found the right bed and yesterday Was delivered and assembled with care and politeness please sent a big thank you to the delivery team

P. L.

Very pleased,they beat a price from a local company on a Parker Knoll suite and we also bought a book case. Good efficient service made it a good experience 😎

C. T.

Fantastic service from the sales manager Lee in Milton Keynes. Best shopping experience I have had. Thank you Lee

j. b.

Excellent service from a great Sales Rep called Lawrence - I will be back to order some lounge furniture in the near future, Definitely recommend shopping here.

V. M.

A lovely showroom with plenty of choice. Helpful but not pushy staff. Very pleased with our purchase.

N. J.

One of my best furniture shops friendly and helpful salespeople i know some of their names nigel parsad lee keiran Lawrence rob and david their very friendly and helpful great furniture and sofas cafe bar and they've got a good disabled lift in the shop works very well i went yesterday and Thursday I looked around but didnt test the sofas also went in their lift I had most of the store to myself

L. B.

Excellent service....collected a bed we purchased, all staff so helpful, and the bed had been wrapped up, which was great! Thank you furniture village, we will be back!

R. W.

Good quick service in store. No pushy sales technics used. 1 happy customer.

J. L.

The best ever service encountered for such a long time professional, personal centered, no pressure, cool 😎 customer service well done lawrence Argent you got the sale! Keep up the good work

S. C.

Friendly and very helpful service. No hard sell, and we bought exactly what we wanted. Looking forward to delivery!

F. P.

Best furniture store fantastic prices a must see

M. R.

Very good selection of quality furniture at sensible prices. Top notch service from a friendly salesman.

R. S.

Customer service was good we are pleased with our purchase looking forward to delivery 🚚.

C. G.

28th October 2018, no messing service by Lawrence, decent deal, very happy with service and price, looking forward to delivery, thank you.

A. L.

Not pushy, just helpful and when it came to placing the order it was a straight forward process and the sales guy was polite and very efficient

N. L.

Excellent service helpful wonderful come again thank you

J. F.

Went in store to buy a new mattress. Was dealt with by Lee. A1* service. No pressure at all and had all the time to explain and answer any questions we had. Just waiting on delivery now. Cant wait :)

L. K.

Great looking store and helpful staff.will come again

H. O.

Ordered hypnos guest bed. Was very happy with the service. Would go back,if i need anymore furniture

W. I.

The salesman Rob was very helpful and friendly. All the staff that we spoke to were helpful too

V. N.

Friendly and helpful service from David at the Milton Keynes store - purchased a new dining table

F. E.

Fantastic service in store. Made to feel very welcome. Very personal service.

P. F.

Great one stop shopping.

S. M.

Nice selection of furniture and friendly staff.

B.

Fantastic service and safety precautions currently in place. Kieran couldn't have been more helpful!

B. P.

Very pleased with the service. Salesman very polite and efficient. Would recommend the store

N. N.

Amazing bargain quality sofa quick service highly recommended cant stress enough everything perfect

W. J.

The sofa we ordered would not fit through our front door. So we went to the store at Milton Keynes, the manager and Jamie Lee had it all sorted inless than 40 minutes. We were so impressed we bought an armchair while we were there. Excellent service.

l. w.

Furniture Village were very helpful and knowledgeable when U recently made a purchase from them.

K. D.

Good display of all types of home furnishing at a range of prices. Sales staff good not pushy.

z. s.

Wonderful service all staff are extremely helpful and attentive. There knowledge on the products is outstanding.

L. T.

Great customer service from Rob, really happy with our purchase.

L. N.

Great shopping experience nice to be served by non pushy sales people.....would definitely recommend

P. R.

Outstanding service from Lawrence and Lee thank you guys!

M. W.

Great service there were all very helpful, Couldn’t do enough for us

p. c.

Brilliant service

M. T.

They have the ideal approach. The sales people are there when you have questions, but not in your face.

P. C.

Great environment, friendly and informative staff, not pushy at all....a great experience so far

G. T.

Brought a sofa from this store staff was very helpful and went above and beyond with their service...a special mention to rob and Lee the management team are brilliant

r. g.

very nice furniture village is the cafe bar is nice and the disabled lift good sofas

D. H.

The sales people could not be more helpful, making suggestions and giving advice, and not pushy at all.

T.

very good professional salesperson and a good deal 5 stars

R. B. B.

Good advice and help from David in beds section. Recommended. Thanks.

A. C.

Beautiful place. Great staff that are friendly , helpful and knowledgeable

C. B.

Friendly staff and good price

v. f.

Fantastic service very helpful and cheerful service

M. S.

Excellent customer service from Prasad Fernando.

S. K.

Fantastic service. Great choice

F. A.

Very friendly helpful and professional staff

G. T.

Great service from David! Good cookies too! David’s service was better though!

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