Reviews of Furniture Village - Northampton. (Furniture Store) in Northampton (Northamptonshire).

Furniture Village - Northampton

360 Reviews

96 Comments

Furniture store

Home Furniture Shop

Bed shop

Bedroom furniture store

Mattress Shop

Sofa store

Riverside Retail Park, Fairground Way, Northampton NN3 9HU

Description

Information of Furniture Village - Northampton, Furniture store in Northampton (Northamptonshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Furniture Village - Northampton

Reviews of Furniture Village - Northampton

B. C.

Recently purchased new dining furniture from here. Tom was incredibly patient and helpful. He eagerly answered all our questions but was also happy to step back and give us time to contemplate. We have bought from Furniture village on several occasions now and this was another very positive experience.

A. P.

My wife and I went in to have a look at some sofas having already looked at some online. We are repeat customers and have always been impressed in the past, Liam in the Riverside Retail Park in Northampton was very helpful and knowledgeable and went through all of the key features and benefits. Of course we ended up ordering a 3 seater and 2 seater sofa.

N. S.

We had a VERY good experience with Terry in the store - an absolute superstar and funnyman! Very knowledgeable, didn't pester us at all, knew when to come over but also when not to so we could think amongst ourselves. Store was clean, bright and everyone was helpful.

R. T.

Visited the store looking for new sofas, was approached by a salesman who suggested various items, without any pressure. We returned later in the week and were served by Liam, who was extremely helpful. Again no pressure but answered all our queries etc. He is a credit to your team.

W. C.

First class service from Vipul in store. Our bed arrived within the 2 hour slot we were given, delivery men were very courteous and helpful too. Would highly recommend and would definitely go back for future purchases. Thank you Furniture Village for a great shopping experience!

M. C.

Staff go that extra mile, by helping with choosing and measuring any furniture you wish to order. Excellent quality products. Many thanks to Liam who answered endless questions befote I purchased my Parker Knoll sofa. Highly recomend this store. Large variety of stock with competitive prices.

R. W.

Shop assistants and delivery drivers are a credit to furniture Village would recommend them 👌 future

N. W.

I ordered a Corner suite from Furniture Village in Northampton Riverside . Tom our sales consultant was first class , he couldn't have been more helpful and gave us a great deal. I would recommend that if you to Furniture Village in Northampton that you ask for Tom!

S. O.

I went in the store 3 times to choose and buy a settee and 2 chairs. All 3 times the staff were very helpful and socially distanced. They all knew their stuff, and answered all my questions. Very helpful and I would definitely recommend

v. h.

Very impressed with the range of dining furniture, also with the excellent service received. Great to meet Richard, who was incredibly knowledgeable about the range and answered all our questions thoroughly and honestly, finding out what we did/didn't like and explaining the pros and cons of the items we were looking at.

s. b.

I have health problems. Liam was extremely helpful and showed me sofas that he thought might work for me. He was spot on, and it saved me sitting on every sofa in the store! (I had previously tried all the usual shops getting no help and finding nothing suitable.) I chose my fabric and ordered the sofa and scatter cushions. I am getting quotes for reupholstering 2 existing armchairs in the same fabric, and Liam can get that for me, so everything will match. I can't rate Liam and the store highly enough. Thanks, Liam!

K. E.

We had great customer service from Tom. We ended up visiting the store four times before deciding on what sofa to choose and he was always very patient and helpful.

J. F.

We could not have been happier with Richard, after going round five other stores in Milton Keynes and not finding what we really wanted and being hastled by a couple of salesmen, which is something I really hate, it was so pleasant being able to look around hassle free. We went in for one thing came out with three, all that we were looking for in different shops. Brilliant. Also delivery was worked so it was a time convenient to me, so even better, they would also give me a call before they arrived just to make sure I was in. What more could you need. All this at what we thought was very competitive price. Thanks Richard.

A. F.

Excellent service. I was able to reserve my item over the phone. Then collected item later that evening. Staff are friendly and have time to listen to you making furniture shopping complicated!! 😊

E. B.

Couldn’t fault the service I received at Furniture Village Northampton when buying a bed and wardrobe. Sales person,Vip, was very knowledgable and helpful. Would definitely recommend the store and will be going back to get a sofa.

H. J.

There is an excellent range of furniture here. The staff are knowledgeable on all products and don't pounce on you like most sales people do which gives you a good chance to browse freely. Will definitely be returning here for more furniture in the future

B. L.

The salesman was very personable and professional, he explained all our options, we only came in for a look around and came out spending over £3000. We look forward to receiving our furniture.

P. D.

I shopped at Northampton riverside for a bed/ mattress. Peter from downstairs assisted me and he was excellent . Lovely service , very helpful and I would thoroughly recommend him as an excellent envoy of this Company ! Having moved here I wil now definitely be a regular at this store !!

C. R.

Came in last Saturday to look at a right hand corner sofa. Came out within 15 minutes with one that we liked and would fit in at the house. Delivery was confirmed on Monday for Friday of that week. Some places were saying 8-10 weeks. So to get one delivered within a week is really good. Would defo recommend.

P. S.

Bought furniture from here on Sunday, salesman Vip was polite & extremely helpful to me & my son. Well done to furniture village for employing such a friendly chap with great knowledge of products.

K. G.

Pretty good service , delivery a little expensive especially as I havnt received my furniture as yet. Very pleasant shop assistant.I may give a better review if I receive items toot sweet.

M. J.

A really good range of furniture for all tastes which all seems good quality. The salesmen are helpful and not pushy. I would be happy to come here for my next piece of furniture.

K.

Visited with my Nan yesterday (Thursday 26th Aug) and was greeted by Liam. I had popped in previously to pick up a brochure and he had assured me he would look after my Nan when she came in, and he certainly stayed true to his word! He was very helpful and answered all our questions, but also left us alone to peruse without being in our faces and breathing down our necks. He listened to my Nan's preferences and together we found what she wanted. His customer service is absolutely top notch and he is a credit to the team. Thanks Liam

T. D.

Very helpful assistant, not pushy or trying to sell extras, made the experience painless. Nice showroom with designs of tables not seen in other furniture shops. Free parking directly outside.

N. J. G.

Had great service from Tom Donnelly today when purchasing a riser and recliner chair - thanks and very helpful - will be back for a third time.

C. S.

Took time to get noticed. But we got Tom to help. We went for a table, but then got 2 sofas for a good deal. Will be 5 weeks to wait but will comment when we get them.

L. A.

Great selection of furniture on offer. Salesman was very helpful with placing our order and it felt that we had received good service.

M. P.

Received exactly the correct amount of advice and attention from Liam at the store on Sunday. Very pleasant in his approach, good to do business with, a credit to the store!

M. J.

Whilst the service was excellent, I do have one complaint. I needed to replace one lamp shade but had to buy five - there should be a way for customers to just buy what they need...

T.

Great shop, good quality furniture at reasonable prices. Friendly, knowledgeable and helpful staff who are not overly pushy. Fab free coffee and cookies!

S. M.

Great service, unbiased advice, knowledgable staff. Richard Buxton is the ideal person to answer any of your queries and clearly knows his stuff. Very impressed with the service given.

B. B.

I appreciate that you want to know how you're doing but please stop asking me. We are not in a relationship together, I only bought a mattress from you, so stop before I get completely fed up - it gets counter productive.

J. F.

Welcoming and professional service. Really pleased with our purchase.

P. W. g.

Tom looked after my wife and I really well . I cannot fault him. We are pleased sure that any questions we had with the experience of him keeping an eye on us making us feel wanted. terrific. Fantastic. Blooming Marvellous. We look forward to receiving our Sofa soon. Thank you.

D. J.

Anthony Gallagher in store was excellent. Patient and willing to listen to my needs and was keen to help. Fantastic member of staff.

C. D.

Really helpful service, was able to use the webchat option to ask questions before getting order confirmed over the phone, easy to use and polite, friendly service.

T. P.

Nice big showrooms plenty of room, no chance of overcrowding and appointment only at moment. Staff really helpful.

T. M.

We found Furniture Village very helpful,Tom Donnolly the salesman was very good,we bought a sofa bed and his advice was brilliant,Thank you Tom :)

M. C.

It was very nice to come to the Furniture Village shop, Everyone was very pleasant, I have brought furniture from you before I love to see all the different suites you have,

C. M.

Friendly, helpful service, very informative. Mr O'Leary made sure to go over my order several times to make sure it was what I wanted.

C.

Great staff, not pushy like most salespersons spoke to a gentleman call Vip was a lovely guy and did us a great deal.

M. H.

Adam was very helpful & no pressure. Explained the product expertly.

S. W.

We thought the service provided by Vip Makwana in the Northampton Store was excellent, thankyou so much.

G. R.

Great service, staff was helpful and informative throughout my time in the shop.

M. J.

After looking online for sofas we called in at our local store in Northampton. Covid guidance was in evidence and our temperatures were taken, social distancing also helped to reassure us as we were feeling quite nervous. We really wanted to sit and try the sofa which we felt was just right for us. Sales people were very helpful indeed. And so a sale was finalised in record time. We do hope we will be as pleased with the furniture as we were with the service your staff supplied. Thank You

w. b.

Very good quality furniture and pleasant staff make us very likely to return again

D. P.

We visited furniture village Northampton, the staff were very friendly and not at all pushy. Would defiantly use them again

J. L.

Friendly salespeople, no pressure - knowledgeable colleagues. Nice range, good delivery dates.

T. C.

Very friendly, helpful staff, looking forward to my new sofa

C. S.

Staff very pleasant, knowledgable and helpful. Item bought was of good quality and good value.

S. P.

Very helpful, patient and polite service. Will definitely buy from here again

P. S.

Very good service. Helpful and informative. Looking forward to getting the suite.

J. J.

Excellent customer service, lovely coffee and cookies !

M. F.

Warm and friendly welcome with no sales pressure.

M. W.

Excellent service great company would highly Reccomend

R. W.

Shop assistants and delivery drivers are a credit to furniture Village would recommend them 👌 future

D. “. S.

New store opened 2 months ago Great staff very helpful

P. M.

good helpful staff. not the usual pushy salesmen

S. K.

Very helpful on all the occasions of visiting the store.

P. H.

1st class service and a very warm welcome

P. W.

Found what I had been looking for at a good price, Very happy

A. W.

Good Price, and fast delivery.

M. C. B.

Quality furniture, amazing staff

J. R.

Very helpful member of staff - Liam.

I. W.

excellent service no problems so far

P. C.

Great help and assistance by Peter. Many thanks.

M. B.

Great prices but more importantly fantastic service. Had a issue with a bed we purchased and it was quickly and efficiently resolved. A special mention to Nigel Garlick, nothing was too much trouble and he was professional and friendly throughout the whole process 10/10. Highly recommended and we will definitely shop here again.

K. R.

Excellent Service every time

O. C.

Really good staff to deal with

K.

Friendly staff no pressure selling

L. J. T.

Excellent service as alway,

L. H.

The staff are very friendly and helpfuĺ

E. P.

Great service and knowledge

A. B.

Tom was excellent.

S. B.

Excellent service.

K. L.

Amazing service.

C. D.

Great furniture

A. W.

Advisor (Tom) was very familiar with the range of products and was able to answer our queries. He supplied costings and took the time to complete measurements that we needed to help us make our decision. He was very welcoming and at no time did we feel any pressure to buy which is excellent in our view. Superb service. Conversations with other colleagues showed an equal level (high!) of courtesy making us feel valued as customers. A great team!! Obviously, we have to wait until January to receive our order so are unable to comment further at this stage. A provisional big thank you then seems to be appropriate for the moment!!!

G. W.

S. B.

L. F.

D. S.

L. D.

C. J.

S. H.

g. _.

J. W.

M. A.

K. M.

Went to showroom to find a sofa after unsuccessfull visits to other shops. As the sofa's are modular it gave us just the configuration that we wanted. Was looked after by Tom who was very knowledgable and gave us the right amount of attention while we were choosing, not too much or too little. Will report back when the sofa arrives.

R. F.

J. L.

J. C.

T. F.

J. B.

F. S.

Z. H.

Went to furniture village northampton and was very impressed with their safety measures. Came in looking for a sofa, and was looked after by Tom. He was very polite and knowledgeable, and gave me all the information I needed. Just have to confirm some measurements, but will definitely be back to make my purchase. Well done FV- from an anxious customer.

Contact

Photos