Reviews of LockwoodHume Office Environments. (Furniture Store) in Norwich (Norfolk).
LockwoodHume Office Environments
Breck Farm House, Breck Farm Ln, Taverham, Norwich NR8 6HL, United Kingdom
Description
Information of LockwoodHume Office Environments, Furniture store in Norwich (Norfolk)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of LockwoodHume Office Environments
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Popular times
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Monday
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Reviews of LockwoodHume Office Environments
R. C.
Purchased a quality executive chair at a very competitive price. It was delivered quickly it turned out to be a an excellent sturdy chair. I saw a minor blemish on the seat and reported it to the company. I had an immediate call back and a replacement seat sent out. It has been a long time since I received such excellent and friendly customer service. I highly recommend this company.
P. f.
Had a problem with my office chair, got in contact with customer service they dealt with the issue quickly and efficiently no quibbles new parts sent next day recieved and fixed within three days brilliant cannot recommend this company enough thank you Brian for you hard work
T. C.
LockwoodHume was the third place I tried to order an office chair from. The other two couldn't deliver for three weeks, or were out of stock until January. I wanted an office chair as a Christmas present for my Grandson. LockwoodHume had the chair I wanted in stock, their website was a joy to use, and the whole buying process was really straightforward. Three days later the chair arrived, just in time for Christmas. My Grandson put it together himself with no problems and is absolutely delighted with it. I can't praise this company highly enough. They are so good to deal with, and really efficient. I would recommend them to anyone looking for quality products, and quick delivery. They are definitely excellent!
b. f.
It was easy to place my order, it arrived within 3 working days, was easy to assemble, and is exactly as pictured on the website. I work remotely from home and sit in a chair off/on for 8 to 10 hours; and often afterwards I unwind by playing solitaire thus end up sitting in the same chair for another hour or two. It is comfortable and so far so good for sturdiness :^) Long may it last. Ben
A. M.
Incredible service experience! Since now I have to spend a lot of time at home, I decided to invest in a Varier Gravity chair and LockwoodHume offered me a very competitive price for that product. Thanks to a very quick email response time (Jo replied to me even on a Sunday!), within one day I made the purchase, and the next morning I already had in my inbox the courier tracking number. Only a few days after I am now writing this review from my new chair! Amazing high quality product! Highly recommending both the Seller and the chair!
S. B.
Like to thank all at LockwoodHume, ordered an office chair which was available on day of order, but then became unavailable for a number of weeks. After a couple of emails and a conversation with Brian, all was resolved satisfactory. Chair delivered when promised and again a couple of teething problems but everything was dealt and I have the most comfortable office chair I have had in many a year. I will certainly order again and would recommend anyone looking for comfort and service LookwoodHume certainly offer both.
M. K. F.
Bought an office chair for my study. Great service! Chair arrived within 5 days and was easy to assemble. Once the chair was assembled unfortunately I discovered that there appeared to be something sharp under the material of one of the arms. I contacted Lockwood Hume and within 2 hours had a reply saying a replacement arm had been ordered - it arrived the next day! Excellent service, would highly recommend.
A. J. G.
Fantastic service!
I sent a message on Sunday with a query regarding an ergonomic chair and within one hour received an answer with all the information I needed from Jo Hume.
I ordered the chair at around midnight and the following morning at 7 found an e-mail from Lockwood Hume and one from UPS in my inbox confirming dispatch.
The chair arrived on Thursday in Italy where I live!
The chair is just great and took one minute to mount. Wow amazing product and service!
J. R.
After considering many Leather Office Chairs I finally purchased. one from LockwoodHume, partly because they are local and with a enviable business pedigree. I telephone to clear up one or two. queries and made the payment.
The Call, very prompt and helpful delivery and quality of the chair certainly met my expectations and I would have no hesitation in recommending this Family Business to any prospective purchaser of office seating.
E. P.
Excellent service. When my varier balans kneeling chair arrived (quicker than expected!) the colour was a bit dull. Within 5 minutes of emailing, Jo had promised to send a replacement chair and have a courier pick the old one up. I had the new chair within 2 days. And it's perfect! Cannot recommend highly enough.
J. C.
After emailing with an enquiry and receiving a very quick reply l ordered a set of castors over the phone and received them the next day!! Super fast delivery and very friendly, helpful staff 10/10 😃
J. M.
It is not often that a firm gives exceptional service but Lockwood falls into that category. I recently purchased a new office chair for my study but unfortunately because of Covid they were unable to assemble it for me.
I telephoned Brian at Lockwood and explained that I had a degenerative spinal condition and could only buy a chair if it was already assembled.
Brian then contacted his supplier who agreed to assemble the chair and deliver it to my front porch.
The chair was delivered on a pallet - unpacked by the driver and placed just inside my front door.
This is exceptional service and I would wholeheartedly recommend this company to anyone buying any of their products.
The Chair was moderately priced - excellent value and is most comfortable with a lumbar support for my back - it looks pretty damm good as well.
m. d.
Chair arrived damaged by courier yesterday afternoon. I took a photo and sent it to LockwoodHume. 11am this morning there was a new chair delivered. Fantastic service and communication. Would highly recommend purchasing from them. Thanks again
K. S.
Absolutely brilliant service from these guys. I needed some advice on the product I was buying. Called and was pleasantly surprised to get an answer straight away, rather than the answerphone call back in a lot of places at the moment. Spoke to a guy named Brian, who took the time to understand my requirements, then quickly called back with an ideal solution. Delivery was within 2 days, faster than advised and I'm really happy with the product. Literally can't praise these guys enough.
P. o.
After having to work from home due to lockdown and trying to adjust the kitchen chair with a pillow and cheap lumbar support I thought it was time to buy a chair since I do suffer with chronic back pain.
I looked at gamer chairs and they all seemed to be replaced after a year from the reviews. I looked at hospital chairs and unfortunately they can only be supplied to hospitals. I then came across Lockwoodhume and stumbled across the Status Zen Orthopedic Office Chair.
I did not like the price tag AT ALL but when you are suffering should price matter, so I took the plunge and contacted them. The man on the phone was very polite and answered all my questions such as if I needed a lumbar support pump, sliddling arm chairs etc. After his advice I ordered the chair the next day.
PayPal charged me twice but I was promptly refunded by the Lockwoodhume. The chair was delivered in 13 days. It was fully built. I only had to slide the base on and the chair was ready to be sat on.
I liked the fact that you can choose colours for the chair. So I have tried to match the colours currently in my house. I didnt like the fact that it was cloth material due to possibly getting dirty but i have resolved that by spraying scotchgard on the chair to protect it from any spills, food or so called accidents.
In all the chair feels like heaven. It is so comfortable I do not regret my purchase at all! Best investment I have made in a long time. I sit on this chair more than the other chairs in my house now.
T. F.
Wow. This company is amazing. I had a slight issue just outside of my warranty and I contacted them for a replacement part - I was willing to pay. Jo came back to me and said they would exchange the back free of charge at no cost to me. Highly recommend this company from our initial purchase to the follow up customer service which was outstanding. What more can I say!
S. D.
I called up to ask for information about the varier variable balans chair. The advice I received was clear and useful, so I ended up ordering the next day over the phone. Delivery was super speedy and I'm very happy with my purchase.
L. M. R. C.
Awesome service, love my HAG chair! is ergonomic and chic!! The service that Brian gave me was outstanding. I call Saturday and patiently they gave me advise, good price , personalise service and fast delivery! I really recommend this shop!! Thank you
N. R.
The service I have received was excellent second to none. I was able to change the colour of the chair after I placed order. I communicated with Jo by both phone and email she was always helpful. I got a varier gravity chair as I suffer with a bad back it is fabulous. Everyone who tries loves it. I would recommend using this company and getting a varier chair.
A.
Very professional from start to finish.
Was very pleased with the attention received by LockwoodHume. From consulting with the manufacturer, to answering all my questions, their advice helped me pick the perfect chair. Excellent quality. Fast delivery. Very professional. Thank you once again!
L. C.
I wanted a HAG chair with very specific features.
Not only I found it here, but the services they offered were great.
The chair arrived quickly, very well packed and the price was best on the market.
Excellent services.
V. S.
Superb furniture dealers. My personal choice (a HAG Capisco, really nice) was delivered to Austria very orderly, for an amazing price!
I am very happy with LockwoodHume, thank you!
P.
Excellent service after chair purchase - although first order arrived with cosmetic damage, they arranged collection and replaced with an updated model at no extra cost - and also gave a 20% discount on an accessory!
D. P.
Quality genuine leather office chair. Good price. Delivered punctually. Very pleased with it.
Excellent service from LockwoodHume.
A. O.
Fantastic experience, I called up early and was met with really great customer service. They provided me with the perfect product for me. 100% would recommend
S. M.
Had a slight problem 6-8 months down the line and reporter this to lockwoodhume, received a response the same day and replacement parts about 2 days later. Fantastic service
T. G.
Excellent heavy duty desk chair (Holt 2 ) so far, surviving my weight unlike a series of *equally expensive* normal office chairs.
P.
Very nice people extremely helpful and a fantastic service all round, couldn't ask for more top class
M. L.
High class, quality seating at reasonable prices. And expert advice.
A. P.
Very helpful and professional service :)
L. D.
Excellent service!
M. B.
Did not go there
J. S.
P. T.
P. R.