Reviews of American Golf - Preston. (Golf Club) in Preston (Lancashire).
American Golf - Preston
320-322 North Rd, Preston PR1 1RU, United Kingdom
Description
Information of American Golf - Preston, Golf club in Preston (Lancashire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of American Golf - Preston
Sunday
10:30am–4:30pm
Monday
9am–6pm
Tuesday
9am–6pm
Wednesday
9am–6pm
Thursday
9am–8pm
Friday
9am–6pm
Saturday
9am–6pm
Popular times
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Friday
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Reviews of American Golf - Preston
M.
All the staff are excellent at the Preston store, always get really good advice and never get the hard sell when I shop here, quite the opposite as they want to help with your game.
Side note to head office…The store is in need of a refurbishment as internally it looks dated with old carpet and ceiling tiles along with a mix of halogen and LED lights that doesn’t make for a pleasant shopping experience.
I. R.
Great staff and experience for club fitting, which I hope to use soon. Took of a star as only one make of golf sunglasses, which I was hoping to purchase and it seems American Golf are not focused on offering them.
R. C.
Went for a club MOT today for the first time at American Golf Preston
Was introduced to Jack, who went through the process and then proceeded to check out my golf game and club setup.
Got on really well with Jack and had a very enjoyable experience, would recommend it to anyone.
At no point did he try and upsell any new equipment, which is what I expected, in fact I had to ask to see what new equipment would offer me.
Now I’m sure if my golf clubs were wrong for my game or I had gaps in my distances they would have offered new equipment to try.
S. L.
Don't shop here much but when we do they are freindly and helpful
B. G.
Great service very friendly great choice
T. M.
Always greeting you as you walk in and very helpful
K. J.
Nice shop, friendly staff
B. J.
Went in to use a voucher didn't have what I wanted but a staff member ordered what I wanted with no problem, pick it in a couple of days. Shop nice and clean. Will visit again.
C. O.
Brilliant customer service bought a new set of irons . No hard sell at all very helpful with lots of extra advice about wedges defo a big thumbs up from me. I even talked about getting a new putter off e-bay and they said good luck they didn't even pressure me into buying a putter off them excellent customer service.
F. R.
Sometimes people might have the perception that at American Golf, whilst being a large retailer with lots of choice the personal service and attention you would get at a local professional shop would be missing - that is absolutely not the case with American Golf Preston.
The true mark of a business and store is not just how they sell but how they deal with the difficult situations where sometimes things don't go right - and in this area American Golf Preston and the team score 10/10 in this area given my experience that follows....
I'd bought some taylormade m4 irons which had become rusty within 12 months of purchase despite being looked after correctly. I returned them to American Golf Preston. Mark dealt with the complaint initially. He dealt with the issue with a great deal of empathy and understanding. Mark exceeds at this, really connecting with the customer and is a role model to others in this way with his exceptionally interpersonal way of doing business - a real people person.
Whilst waiting for the irons to be replaced the manager of the store James kept in regular contact via phone, communication was excellent, expectations set clearly around timescales at a tricky time of year and 10/10 for professionalism again with James, a different style to Mark but non the less very personable and professional. Very happy with how he dealt with the situation.
The irons were replaced - I then decided to trade in and upgrade to a set of Mizuno's. Leonardo then stepped in with the custom fitting, again another very good customer service experience, he was very thorough around shaft selection etc - when being fitted it's important to feel that you are not on a production line being rushed onto the next customer. This was not the case - it was an excellent custom fitting experience.
All in all a massive well done and thank you to the team that is American Golf Preston, a role model to other American Golf stores across the country - get in their store at Preston and support them as much as you can at this time.
T. D.
I've shopped at the store in Preston a number of times now, latest today. Each visit has been 100% pleasurable. Knowledgeable staff providing honest advice and not just selling you the latest most expensive bit of kit, but helping and advising the best for you Very friendly and helpful. Always prepared to go that extra step to please the customer. Highly recommended.
J. W.
Great bunch of guys. Always get fair treatment and they will do anything to make your shopping a good experience. The professional help when choosing and trying clubs is second to none. They all know their job and do it well. Keep up the good work. Thanks.
a. w.
Staff were extremely helpful. They offered expert guidance regarding club set-up, shaft etc. I had the need to return to the store to try the club again for my own piece of mind before I made a decision to purchase. Again, they more than accommodating.
A. H.
Visited last week for husbands new golf clubs. Big advertising posters saying sale 50%off. The assistants were helpful and we did buy full set of clubs but none of them were in the sale. No January sale at this shop posters a little misleading
J. P.
Really pleasant experience. I was served very knowledgeably by the sales assistant. He knew his stock very well and gave good advice, leading me straight to products I might be interested in.
M. V. H.
The shop was well laid out and I found the area I was looking for quickly. The exact item I had identified on the website so I approached one of the staff. He was more than helpful as he said they did not have that item in stock but could order it. They did have another item from the same company so asked if I would like to try it on to work out which size was required This I did and the item was ordered.
I have not got it yet but that is no fault of American golf as a courier has called 3 times but I was out at work. They are coming back tomorrow and I will be in to get it.
The only negative at the store was there was only 1 till and when we went to ordering someone else was using it. There were problems in putting that order through so I needed to wait longer than would have been necessary if the was another till.
S. L. (.
The guys are always helpful and very knowledgeable. Their advise is always greatly appreciated. Mark was extremely helpful whilst fitting my new clubs
N. F.
Great service and advice on the best fairway wood to buy. Not the most expensive either. Thank you
D. c.
Excellent experience. Staff very friendly and helpful.
B. T.
Expert & professional service by Leonardo. Detailed fitting session followed by constructive assistance in club choice etc. Thoroughly recommend
r. g.
Always friendly and helpful staff bought a used set of irons and left 1 behind the manager saved it till I went back about a month later recognised me and brought it out
R. H.
Helpful staff, found what I needed at a reasonable price.
c. h.
A good team at the Preston store. very helpful. Always call in when in the area.
D. w.
Very helpfull but the bag took way too long to arrive. After spending £1700 i would of at least expected a few free balls..
A. M.
The club I originally went in for wasn't available but the sales assistant helped me try various clubs before selecting the club I purchased. Very well looked after as always, great place to get equipment and clothing.
D. S.
Helpful friendly staff. Didn't push me into buying even though I will do.
S. B.
Great service and advice from Chris. A real eye opener. Don't go anywhere else for your gear or Information.... There is no need👍highly recommended
K. F.
Always very helpful and knowledgeable staff. Relaxed atmosphere to look round and try out anything you want.
P. B.
Wasn't as good as expected
J. C. S. H.
I would have preferred a trade in but was told my Taylor Made driver and set of King Cobra irons were too old.Even say a tenner off,would have been acceptable, even though you would have probably scrapped them!!
W. G.
It has always been a good place to buy in Preston.
Staff very friendly and very helpful.
I will visit again and recommend to my friends
D. B.
Very disappointed that therewas no ladies section. Manager James though was very helpful
n. m. C.
Very friendly and profesional staff always been treated right and with the right info wen i needed.great place for gear
A. C.
Was amazed to be greeted by my first name on entering the shop. One member of staff certainly has a good memory.
O. m. t. P.
Great store, not difficult to find either for anyone looking to purchase golf equipment in and around Preston, great layout with plenty of stock and great & friendly helpful staff 👌.
L. Y.
Very friendly staff. Helped with our problem
D. B.
Called in today really pleasant and helpful staff.
P. B.
Easy access, parking is limited especially at peak times at weekends etc. Knowledgeable, patient and friendly staff. Always good prices and price match too
G. J.
Good customer service every time I purchase equipment from preston store
J. H.
Order made, kept informed of arrival at store, helpful staff on arrival. A really good experience.
J. S.
always greeted politely never harassed and staff very knowledgeable when help needed
S. W.
The guys in the shop are helpful and pointed me to the correct kit I needed.
L. H.
The sales assistants are approachable and understanding to your needs, as well as friendly. Many thanks
S. F.
Great lads always happy to help and suggest options even for best place to get lessons etc
D. i.
Dangerous in there, could end up spending a lot of money
A. A.
Thank you staff for your helpful assistance. Just hope my driving improves with my new driver.
S. D.
I have always found the staff helpful without pushing a sale
P. G.
Very friendly staff , recognised me from the previous time I was in
B. O.
Brilliant very helpful friendly service as always
G. P.
Always friendly and helpful but not 'in your face'.
F. A.
realy good staff help give advice about what you can get for value for miney
A. C.
Been a customer for the last 3 yrs and still happy
K. O.
Friendly staff. Always keen to helpful
J. B.
Helpful, knowledgable staff, great service as always
D. C.
Fantastic staff. Really helpful
J. W.
Really helpful team
M. G.
Very good staff were helpful
A. b.
Felt welcomed and offered extremely good advice.
c.
Great service with little sales pressure.
F. H.
The staff where good help with positive advise .
C. K.
Friendly staff goods abit pricey though
S. M.
friendly staff with good product knowledge
M. C.
Manager very friendly and helpful
I. W.
Actually went to Evan's, but this does look like a shop where you can buy golf sticks.
M. D.
Excellent very helpful and knowledgeable staff
A. S.
Great place friendly staff good service
M. M.
Great service. Would recommend
H. T.
Great staff knows there products
A.
Friendly, knowledgeable and efficient service.
L. S.
Friendly helpful staff
C. P.
Really helpful thank you Simpson
R. G.
Good friendly service, good advice
F. H.
Friendly staff very helpful
T. T.
Always friendly and helpful.
I. F.
Not as much stock as I would have expected
A. B.
Excellent customer service
W. F.
Very helpful service.
A. H.
Very professional and helpful
B. M.
Very good and helpful
S. R.
Great fitting service from Chris
R. H.
Good friendly service
P. L.
Mark was excellent, knowledgeable
N. G.
Very good very helpful
D. P.
Good
M. L.
Very helpful.
N. P.
Excellent service
M. R.
Great value
M. M.
Very helpful
M. H.
Very helpful
j. w.
Very helpful
S. F.
Fabulous experience
D. O.
Helpful Staff
P. W.
Perfect
G. C. B.
Good
C. w.
Great place
A. B.
T. C.
M. C.
P. V.
E. D.