Reviews of PureGym Maidstone The Mall. (Gym) in Maidstone (Kent).

PureGym Maidstone The Mall

116 Reviews

47 Comments

Gym

The Mall, King St, Maidstone ME14 1DE, United Kingdom

Go to the comments

Description Map Open Hours Reviews Contact Photos

Description

Information of PureGym Maidstone The Mall, Gym in Maidstone (Kent)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of PureGym Maidstone The Mall

Sunday

Open 24 hours

Monday

Open 24 hours

Tuesday

Open 24 hours

Wednesday

Open 24 hours

Thursday

Open 24 hours

Friday

Open 24 hours

Saturday

Open 24 hours

Popular times

Sunday

6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
1
2
3
4
5

Monday

6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
1
2
4
5

Tuesday

6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
1
2
4
5

Wednesday

6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
1
2
3
4
5

Thursday

6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
1
2
3
4
5

Friday

6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
1
2
3
4
5

Saturday

6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
1
2
3
4
5

Reviews of PureGym Maidstone The Mall

K. K.

As anyone familiar with my reviews on here will know, I am very critical of most Pure Gym locations. Usually because of lack of cleaning, poor staff attitude and members leaving their weights everywhere. Very happy to say that the Maidstone location doesn’t seem to suffer from these issues. Staff were cleaning and tidying the whole time I was in there today and in an absolute first for a Pure Gym, the dumbbells were all exactly where they were supposed to be. Regional Managers take note, visit Maidstone to see how these gyms are meant to be run. The “Lifters Code” made me laugh too, Recommended

Joined, the first time I had to go in to meet to discuss disabled access the person never showed up. I went again and had my meeting. Went on the bus last week and the lift was out of order with no idea when it was going to be fixed. I didn't see anything on their socials about the broken lift to save disabled people the trip. So I have stopped my membership it's good on theory being a cheaper gym but I definitely don't feel like they're very disabled friendly or well thought out. You can't contact anyone by phone.

A. C.

Nice gym with a good range of equipment at a reasonable price. However, due to the price it does attract a younger clientele and they will turn up in groups of 4 or 5. They can also be quite loud and crowd equipment which could be intimidating for some people. Avoid going between 14:30 - 19:00 if you want to avoid this crowd and if you don’t like it when it’s really busy. Great staff and plenty of cleaning stations.

E. K.

When I first joined pure gym I loved it but recently over the last 6 months or so it has got so busy. It's impossible to go after work, as at this time it attracts a younger audience who crowd around equipment in groups. It can feel quite intimidating. The only option is to go very early before work which isn't sustainable long term. The only reason I was staying at pure gym was for Graz's combat and spin classes but as she's leaving and these won't continue I'll be looking for another gym that can accommodate busy hours. Pure gym should really look into extending into the empty space below their unit, it's a very popular gym so surely would be worth it?

C. D.

The reason I gave my 4 star review is because of the following: “It's impossible to go after work, as at this time it attracts a younger audience who crowd around equipment in groups. It can feel quite intimidating. The only option is to go very early before work which isn't sustainable long term.” This is a recurring thing in your reviews, please at least take into consideration what is said, because it is quite intimidating, especially for women.

g. o.

Pure Gym is terrific. It has 24 hour access. Loads of new and well maintained equipment in a spotlessly clean space. Different membership plans that start at £14.99 with add-ons so you just pay for what you want. And super helpful and friendly staff. Did I mention how clean it is?

D. F. (.

Well priced, well situated and that's about it. Besides cables constantly broken the past few months - you'd think there'd be spares or quickly replaced. I ended up buying my own barbell clips and rope attachment because the gym's is either scarce or broken/ropey (pun intended) With the few cable stacks remaining people think it's a brilliant idea to take up multiple during peak hours instead of utilise attachments at the same cable. Inconsiderate habits with no staff or management keeping people using the equipment efficiently. Barely any staff in the gym let alone doing walk arounds ensuring the hordes of young people (and some older) are using equipment effectively and more importantly safely. Staff that are there are on their phones at the front desk or doing classes. Be good to stop groups of 3-5 young lads hogging bits of equipment only to do sets of 3 at weight they can't handle because they haven't been shown how to use equipment properly. Or stop people from leaving their weights on equipment when they're finished or stop people from lifting weights right in front of the racks of dumbbells, or stop people from using both entrance pods when people are trying to leave and vice versa. Men's loos are pretty disgusting most visits. Soap dispenser was broken for much longer than it needed to be.l recently. Why not just order a replacement and screw it in the wall? Shouldn't take weeks, only to be taped up! Could do with less benches near the weight area, remove some treadmills and a couple bikes and get in more cables or different machines like hack squat/viking press and another Smith machine. Besides the last bit about different equipment, everything else can be easily fixed with some attentive management and would make this place a four star gym. It's all the little cracks that start to show after over a year's membership that make you resent paying a fee. Edit 09.08.22 They've replaced management (or the others had left) and staff turnover seemed to be high with a few new faces for a couple months but seems settled now. More attachments for cable machines which is great and when there has been damaged or out of action equipment PureGym has been noticeably quick to repair or replace parts. Upgraded my review to a 3/5 from 2/5 and will continue to monitor.

Great Gym! I always get confused where to park and end up parking over the road frommthe street doors. You just have to go in the multi-story near to Sainsbury's and you get 2 hours free!

J. C.

Friendly gym nice equipment, only down side is the lack of some double equipment (since it’s a very busy place and happens a lot that you have to wait to have the opportunity to use the machine you want) and the constant brake down of out of use of some of those equipments

L. F.

Can't complain a great price and decent equipment and it's 24 hours which is great as well.

D. E.

Good quality and range of equipment. During peak times the gym has a high number of members in attendance that appear to be under the age of 16 without adult supervision. Additionally, these members work out in large groups of 5-6 therefore it can take up to 15-20 minutes to get access to just one piece of equipment.

N. (.

Good facilities and good atmosphere, but without a doubt consistently the warmest and stuffiest gym I've ever been in. I've worked and trained in gyms for almost 10 years now and, the air con being completely broken aside, I've never been in one that's consistently so hot. Friend who I train with completely agrees and I've heard and spoken to others who feel the same way too. I tend to mostly do resistance training within the gym but doing high intensity cardio must be unbearable, especially when the gym is busy and it gets even more hot and stuffy. Mentioned to staff a couple of times and have been told it's set to 18.5 degrees. That may be the case, although having worked with air con in gyms myself I know that the actual air mode makes a difference too - 18.5 on cooling will feel completely different to 18.5 on heat, for example, but then the fan speed must also be on the lowest possible output at almost all times to the point where the air coming out is negligible, because more often than not even standing under/around the air con units it seems there's next to nothing coming out and I can certainly never audibly hear it functioning.

J. B.

Very average gym in all honesty. I thought the app head-counting was an appealing notion but rarely seems accurate. Staff give off a 'business environment' impression rather than welcoming and encouraging. I've been going to different gyms for a while now so its not something that phases me but for someone who's looking for quality and fun I wouldn't join puregym. It's sterile and probably at best practical if you already know what you're doing

J. O. (. B.

I have registered. It gave me the feeling of being in London. I wish I had a tour before I registered though, but unfortunately not. I guess were busy. But yea, lovely place looking from outside, I have registered and will start my workout as soon as possible.

C. M.

Decent gym, weird way to enter through the tube thingy but I get it. It's 24 hours too which is cool, decent number of equipment, quite a few treadmills 😂 plenty of treadmills!

M. J. S.

Lovely gym staff friendly nice atmosphere. Only thing is there is only 1 set of 5kg dumbbells which is frustrating. Because if someone is using and on phone for example you have to wair around for them to finish. And if you ask the wrong person it could cause an argument to which you don't want as you go their to destress and relax. Can get very busy at times so best to get there early but the app is is good because at least you can check. Would give 5 stars but haven't only because of not having more 5kg dumbbells. But I would recommend this gym hopefully they will get more