Reviews of Kent Blaxill Builders Merchant. (Hardware Store) in Colchester (Essex).

Kent Blaxill Builders Merchant

110 Reviews

70 Comments

Hardware store

Building materials supplier

Bathroom Supply Shop

Glass merchant

Hardware Shop

Kitchen supply shop

Landscaping Supply Shop

Plumbers' merchant

129-139 Layer Rd, Colchester CO2 9JY

Description

Information of Kent Blaxill Builders Merchant, Hardware store in Colchester (Essex)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Kent Blaxill Builders Merchant

Reviews of Kent Blaxill Builders Merchant

C. L.

I telephoned Kent Blaxill & spoke to James as I had a query regarding some paint that I wanted to add some glitter to. James was extremely helpful & answered my query without hesitation. When I went to purchase my paint again it was James who attended to me, once again he was extremely helpful professional & polite. Being in the retail sector myself I felt that this was exceptional customer service & James is an asset to your company. I would have no hesitation to recommend James & Kent Blaxill to anyone. I will definitely be returning.

H. B.

Highly recommend James on the paint counter very knowledgeable and professional.

H. P.

Visited yesterday to purchase some paint for my composite door. Was greeted by the area manager who was extremely helpful in advising me the best course of action for painting a door that can offer mixed results when painting. He was an example of what customers service should be. Being an area manager he could of just been out the back, however he went out of his way to help.

R. G.

I was badly advised by my first builder and order was wrong, Kent Blaxill allowed me to change my order. They also held items for a few weeks and delivered at a time that suited me. I spoke to Carl (i think) a few times who was very helpful and always called back when he said he would. Will be calling again to place an additional order with you. Many thanks Colchester branch.

G. B.

Helpful staff , I ordered glass shelve one day collected the next. All ready for collection on time

G. R.

Had 2 x 5ft curved mirrors. One broken corner. Took into glass centre. Huge cost to re-make, but was offered cutting 5cm off bottom of each, re-polishing the edges and re-drilling the fixing points. All done in under half an hour, cost £12. Absolutely brilliant service; helpful advice, good execution. Perhaps lucky to get it done while I waited, but hey, let's not complain!

V.

I've just purchased my first property and a friend of mine recommended that I speak to the guys behind the decorating counter at Kent Blaxill for all my decorating needs. I have to say I was hugely impressed with the service from James C. He was efficient, helpful and friendly. The prices were very competitive too! The little bit extra I spent on high quality trade paints was then saved on the tools I needed so it probably worked out to be about the same as buying from the competitors! I've since decorated my flat and I've been massively impressed with the quality of the products, paints and tools I've used. I'm not a professional decorator by any stretch of the imagination but the finish on my walls, ceilings and woodwork looks fantastic! Very pleased and will be shopping at KB in future!

A. L.

Amazing service at this place I tell thee! The bloke that loaded us up with all our fencing gear today was superb and more than helpful and a thourghly nice bloke ta boot. Definitely recommend this place.

J. K.

Top quality service from Dan on the counter.

C. T.

Got exactly what I needed with the help from fantastic staff. Even delivery man was jolly and gave me good advice to complete my job. Product and delivery very reasonable price, wouldn't go anywhere else now.

C. H.

Plenty of parking with a great kitchen and bathroom showrooms. Laid out in an easy to walk round and view layout

H. K.

Today, I was served by a nice young man called Dan and he was very helpful. I bought 3 lots of path and patio sealer and told him that I found them cheaper with 35% reduction online. He said he will go and checked it out to see if he can reduced the shops price for me. He did just that! …. Adjust to match online price. I am a very very happy bunny. I definitely will go back to Kent Blaxill and may even open an account with them, although I am not in business, just an ordinary client. Thank you Dan C Khetarpal

G. P.

Very pleased. Bought some timber which didnt meet the standard I required for the project on hand . Had it changed with no quibbles by very polite and helpful staff. Many thanks

K. C.

Placed an order and it was delivered within 48 hours by the friendliest most helpful delivery driver - very happy customer!

S. W.

Fixed my 110 volt drill and had in stock the part to repair my battery drill. Also printed instructions and pictures how I could repair it .Great service above and beyond what I expected.

T. T.

They have almost everything you want here but it will come with a price that's higher than the bigger competitors. Good bunch of staff work here and are really helpful too. I've only ever had one issue and that was in the paint department. I went in for another can of paint the same size and colour I had brought a week earlier and was told in no uncertain terms that not only did they not have one they never sold them, ever. I told the guy I brought it from them and pointed out the bloke who sold it to me only to be told I was wrong and they had never In the history of Kent Blaxil sold that particular paint in that particular size. Got the bloke to check the computer and I was right and they did sell it to me. Good I thought I was going crazy, the young lad wasn't so full of himself after that but I think he saw the funny side. I'd recommend it if your in a hurry. They do some good deals on tools so have a look around. Steer clear of the burger van in the carpark though. Since the regular guy left it's not the same, we got charged nearly £10 for 2 burgers that weren't nice at all and never went back. Bring back Dave and the mushroom, chilli and tomatoes!!

A. R.

I've been shopping at this place for a few years and recently the place seems to be going to the dogs! Kent Blaxhill just about scrapes with 3 stars because the lady in the paint area was very helpful and I found the staff on that side of the shop to be far more welcoming and knowledgable! however my experience in the timber and building shop left a lot to be desired! the tall blonde girl behind the counter (she didnt have a nametag on) struck me as being quite clueless, she was making what I thought to be innappriopriate comments to other customers that made me uncomfortable. i had to wait while she waited for another member of staff to free up give her assistance with figuring out the amount of timber I needed, something I should think would be a basic skill in that part of the shop. when I asked why she didn't know how to work it out she got very sarcastic and snarky!!! if I didn't need the timber urgently I would have walked out at that point. I was quite relieved when she suddenly declared that it's time for her to "Go and get her little one" and walked off, leaving me to finish my transction with a more competent member of staff. finally, I visited on another occasion and was served by a young blonde lad with a "Harry" nametag in the landscape department who probably could have been related to the girl I mentioned earlier! I had to physically step in front of him to get his attention as he was clearly ignoring me and when I asked him about some fencing he just gave me a blank look and said "I dunno mate". I opted to get my fencing from another shop that day! I sincerely hope Kent Blaxhill have a close look at their staff and get rid of the people who clearly don't fit in ro give a damn about there job or are simply incompetent!

m. b.

Went to KBs to get some equipment and found the staff to very helpful and was impressed at the wide range of products and services that are available to customers. If you are a DIY enthusiast then it is a good place to look but they are more a builders merchant than a store like B&Q so you might not find everything that you are after but, would recommend having a look anyway

G. S.

Friendly and helpful service. Needed a replacement pane of glass for my greenhouse, in and out in 10 mins. Thank you.

S. M.

Excellent help and advice. Should have got the name of the employee that helped me

D. B.

Great place to buy DIY materials from, we bought a lot of timber, posts, paint, and many other materials, we'll be back for more materials soon, staff are very friendly, it's great to do business with this company.

R. M.

I visited the Kent Blaxill showrooms in Colchester to look at the kitchens this week. I was impressed with the variety of kitchens available and the helpfulness of the staff. I would definitely recommend going to Kent Blaxill if you are looking for a new kitchen as the selection is impressive and the staff were excellent.

S. w.

We went to the store with numerous questions about which product we needed. Tracey advised us with patience and humour and nothing was too much trouble. Graham was also really helpful and we left relieved and satisfied that we had the ideal product.

M. R.

Located in a good part of Colchester anything you need Kent blaxill is your number one choice.

H. S.

Very good. They put themselves out to help me. Had a great selection of woods.

D. G.

Purchased a boot full of pea shingle. Very fast service. Very safe if that concerns you. Top place to use.

D. J.

Decorating Shop more crowded than it used to be with less selection but still had what I needed.

B. F.

This branch has some of the most friendly, polite and helpful staff. Very impressed

T. B.

Delivery today excellent result

L. P.

Fab advice from really friendly and helpful staff who were confident in what they were talking about. Will be going back here for the more personal service that you are provided with........thank you KB!

H. C.

Excellent service, staff very friendly and helpful, would recommend to anybody. Fantastic range of building materials.

K. B.

Great patio displays and very helpful staff providing information and quotations without any feelings of pressure.

P. S.

Excellent friendly and helpful service. Delivery in the Colchester area very reasonably priced.

T. f.

So happy today ! Popped in and the paint section had moved to another department, looked for my special paint and cooking find it ! So I asked at the payment desk explained all I new about it and was taken straight to it , Tracey made my day ! I was thinking that it had discontinued help with brushes to a very happy day today thanks KB

C. S.

I Prefer it now that its all changed. Some helpful new staff as well. Ill shop there again now!

S. F.

Great prices and helpful staff. Would recommend.

B. o. h. a. g.

Kurt is your man to go to for good service and good prices for any plumbing goods

C. G.

Seems to hold every thing you could possibly need and during the covid pandemic they have got it well arranged

J. H.

Great guys, great products always in stock!

R. H.

Good selection here and some knowledgeable staff. Decent amount of parking.

H. H.

Stock a wide range of materials. Good, knowledgable staff who are very helpful.

G. H.

Impressed with the COVID measures. Great service.

L. S.

Excellent product and lovely customer service

N. C.

Very kind staff and very helpful amazing place

S. F.

Brilliant service today, I was looked after by lee who was happy to help answer all my questions regarding paint and I’m very happy with the finished product

J. B.

Staff very approachable and helpful.

D. H.

Quick and efficient whilst serving social distancing

M. E.

The best selection of paviors in Essex

J. S.

Excellent service and help buying architrave.

T. B.

All was good Cris in hire thanks

R. B.

Excellent service. Very helpful.

P. G.

Very helpful as usual..

R. h.

Always good service

S.

Great friendly staff

d. d.

Helpful and efficient

S.

Lee was brilliant really great advice and fantastic service. Will definitely be returning for all our paint in the future

m. l.

J. C.

K. p.

S. B.

A. G.

D. G.

S. H.

a. s.

A. P.

M. T.

C. B.

Regularly go there for materials and equipment at the decorating counter, friendly, professional staff knowledgable on products and provides helpful service.

G. B.

Was served by Emma in decorating. She was very helpful and had good knowledge of products.

l. r.

Great friendly, knowledgeable service from Brian regarding painting a customers wooden chalet.

T. K.

Great service on the paint counter from Brian. Always helpful and approachable

Contact

Photos