Reviews of Bates Timber Merchants Ltd. (Hardware Store) in Coventry (West Midlands).

Bates Timber Merchants Ltd

183 Reviews

127 Comments

Hardware store

Building materials store

Leofric House, Waterman Rd, Coventry CV6 5TP, United Kingdom

Description

Information of Bates Timber Merchants Ltd, Hardware store in Coventry (West Midlands)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Bates Timber Merchants Ltd

Popular times

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Reviews of Bates Timber Merchants Ltd

M. H.

First visit today was after for some wood for a garage roof and have to say they really looked after us (me and wife) went out showed us what we needed no rush or push on time customer service was with our a shadow of doubt the best we’ve had from any building merchants or supplies. Would like to mention Pete bates him self for looking after us and taken his time with us we’ll be back 100%

B. D.

Staff are always helpful

M. C.

Great selection of fencing panels

p. c.

Very helpful staff.

J. S.

Super helpful staff

P. m.

Very helpful staff

N. E.

Best timber merchants in cov

M. F.

good for all timbers product

r. d. w.

Good service as usual

R. M.

Great service

S. K.

The best in town!

A. F.

Great place for lumber. Not as good as the it used to be. The prices have definitely increased but everywhere has. All due to covid tax probably.

L. P.

Friendly and helpful

r. w.

Very helpful

M. S.

Very helpful

P. W.

Great value

R.

Always Helpful

D. G.

Very helpful

C. P.

🤔😁

R. 1.

So helpful

M. M.

Very professional

M. H.

Good service Good lads Good prices

K. P.

Great service and very pleasant staff

L. F.

N. G.

R. S.

M. o.

S. F.

B. P.

d. s.

S. L.

I have found these guys about 10 years ago for some big projects I was working on at home and at that time the customer service was great and continued to use them for other projects. I had not used them for about 3 years (no projects to speak of) and all I can say is it still fantastic service and Elliot was a top man sorting out my order - I would recommend them 100% of the time, All of the time.

C.

Excellent service from the whole Team at Bates'. Timber was competitively priced, high quality and delivered the day before we were expecting it which meant we could crack on! All staff dealt with were very helpful and can't be faulted at all. Thanks!

J. P.

Great service! I called up Bates with clueless concept of building decking in my garden, I gave a chap called Gavin measurements and within 10 mins he gave me a price and organised exactly how much timber I needed and low and behold everything gets delivered I've built my decking with a little over what I needed. Perfect service and great quality product! If I could give 6 Stars I would!!

m. g.

What an excellent service I received from Bates timber merchants, your prices were the most competitive, customer service was polite and efficient and delivery was seamless – thank you.

K. F.

We used Bates Timber for the first time recently for a few different jobs we were doing around the home and garden. We rang round a few different timber yards and chose Bates because of the customer service we received right from the first phone call asking for prices and options, they were very helpful and informative. We are over the moon with the standard of service we received throughout and the quality of timber that arrived. Pleasant staff, that are clearly experienced, and reasonable pricing. We will definitely be back next time we need timber!! Thank you to Bates, and especially Gavin who had to put up with me adjusting the order and was very friendly and helpful, you don't find personal service like yours much any more. Keep doing what you're doing guys!!

1. R. L.

You can't go wrong with Bates Timber, Best quality products, staff very professional and friendly and can't do enough to help. We've used them for years and wouldn't go anywhere else. Great new premises as well.

S. M.

Great place for all your timber needs

N. B.

Bates' have always been a quality firm ever since the first day I used them years ago on the old Foleshill road site. All the staff are great, happy to help and give you what you need and far cheaper than the big outlets. I recently had a big order (for me) during the lockdown period and again, they were brilliant and honest in keeping me informed of their ability to supply my as a non trade customer. Excellent service, will use them as long as they are there and wouldn't hesitate to recommend them.

A. P.

The service was very good, our first time using this timber yard and the guy that served us was so knowledgeable would highly recommend above any B+Q will be returning.

M. H.

All the staff are very friendly, the phone has been answered every time I have called and the timber is good prices. Would definitely recommend.

L. W.

Very helpful , quick and efficient

M. L.

We needed to sheets of 12mm ply for a job no where else had any they were more then happy to help and very friendly excellent service

p.

on a bad day you can wait a while to be seen, or the car parking can be bad but this is for a reason, they are good and these issues are a rarity. This place is very helpful, reasonably priced, polite, reliable and when a problem occurs you are the first to know. You cant help but feel that these guys have your best interests at heart and want to keep your business, use them, stick with them and you cant go wrong!

R. W.

Went there for one stair handrail, served by Kyle? he showed us all the styles, couldn't be more helpful or pleasant.You'd think we were spending hundreds of pounds there instead of £20ish. Carried it to the car for us as well, what a star. As Arnie says ( I'll be back! )

J. E.

Excellent service, changed order several times and they really helped, showed me round the yard to pick exactly what I wanted and gave advice about what I wanted - best timber merchants in Cov and the cheapest would highly recommend

r. l.

Rang me back when I contacted them which was nice. Pretty reasonable on price as well. Happy customer

d. r.

Absulate never fails top quality service and gr8 prices staff are always there to go the extra mile and the delivery drivers are ace. Thanks to all at Bates timber specially in the pandemic gr8 work guys and girls lol

D. W. D.

I have been to Bates Timber Merchants on a few occasions and have always found the staff knowledgeable, friendly and helpful. Prices are very reasonable also. Was served today by Scott who managed to source a specific peiece of material for me, nothing was too much trouble. Well done chaps, excellent customer service, I would highly recommend.

K. C.

Was really easy to get a quote, order and collect. Staff are really friendly and responsive too, will definitely be going back for my next project

D. R.

Always impressed at these lovely folk, went down quite late today, I actually felt really bad as they were right on closing time (my fault cos I never checked) However...... no drama, no hassle and they looked after my needs brilliantly. So polite and so friendly and so professional.

J. P.

Absolute Legends! Bates Timber Team couldn't be more helpful if they tried, no job is too big or too small from them and their level of service is one for all retailers to take note and learn from... EXCEPTIONAL SERVICE...

s.

I bought some oak sleepers from them, they cut them and took some off the sides. Very helpful, very professional. Will be using again. Highly recommended.

L.

Great service and got everything you need.cut my doors to size for me.recommend if only for the customer service.

C. M.

Best timber merchants around. On behalf of Cosmo Prop group

J. M.

Best timber yard in the Midlands, fantastic service with great advice and expertise, with competitive prices 👍

M. P.

Good service, nice friendly staff. Worth a drop in ... sometimes they will price match

C. D.

Fantastic service and helpful friendly staff, I would definitely recommend 😁👍

R.

Excellent customer service even though it was very busy. Would highly recommend.

I. R.

Great staff, very helpful, good prices and a convenient location. Thank you Elliot and Jake

S. P.

Always friendly, helpful folk, that's why I keep coming back. Reminds me of Being back in Yorkshire, where folk speak to each other, just because they do Thanks again.

V. F.

I went to Bates for some decking. Let me start off by saying the staff is amazing. Very helpful and polite. Pete helped me to sort out the decking and delivery times. We specifically asked to have them go to our neighbors who let them on our property because we were away. They did that and even stacked the decking in our back garden. Top notch company. Even asking questions about the decking oil and how long to wait to treat it. They were patient with me the whole time. I highly recommend Bates.

L. B.

Quality products, service first class.. highly recommend.

T. M.

Very helpful, spoke to a chap called Elliot, he helped me with the correct size of wood needed and different grades, Friendly Reliable Very good service Great prices Recommend to all.

M. B.

Staff were very friendly and helpful, had all the products I wanted and were the cheapest for what I needed

J. W.

Very helpful people good price fast service what more would you need 👍🏼

p. h.

have to say every time i visit bates timber merchants the staff are very helpful and friendly, i am a non tredesperson and am always wary visiting these places but ? i cant praise the staff enough, all of them are very helpful, top marks to bates, i wont use anyone else

R. B.

Always First Class Service. Nothing is too much trouble. Highly recommended.

E. L.

Bought skirting boards twice. Very helpful and friendly - did my special order both times in same day. Thanks guys!

N. B.

Went in with a list came out with a delivery date very helpful in store and on site

A. W.

Friendly, helpful team. Fast, efficient service. Highly recommended!

C. B.

We use Bates timber for all of our timber needs at Coventry Bathrooms. From studded wall timber, replacement floor joists and marine ply for bathroom floors Bates supplies it all. They often cut material to size for us saving our fitters time onsite. Thank you for all of your help and service from the team at Coventry Bathrooms

E. B.

We have been a customer of Bates timber for many years, from before there move to their new location in Coventry. Obviously they sell timber, they also cut the timber to size and are able to create special timber capping we have needed for our showroom It is a great company to deal with. A large range of timber products normally in stock, ready to be collected and delivered. The staff have great communication skills, are very knowledgeable and patient., We often collet from their yard, which is a large yard and easy to access with a vehicle. We highly recommend Bates Timber.

S.

Great timber merchants in a newer and bigger location. Staff are great and very helpful.

J. H.

Great timber store friendly staff good prices

P. W.

Always happy to help and good quality timber. I would recommend them anytime.

n. b.

Always a pleasure to deal with bates timber all staff are polite and always at amazing prices . Thankyou

R. C.

Great service, cheaper than national merchants, wood is actually straight. Customer service cant be beaten

R. B.

Great Prompt Service, Always very helpful with any Advice, highly recommend.

J. S.

Excellent, friendly service. Will order in any special materials I'm looking for.

Y. B.

Pete and Neil thanks for the good service...best customer service...very affordable price

K. A.

They were unable to supply the product we were looking for but they were very helpful and pointed us in the right direction.

A. M.

Jake was extremely knowledgeable and helpful. Would recommend this company to anyone.

A. C.

Very good experience using bates timber they where friendly good customer service I used them a good while when they where on the foleshill rd the delivery drivers friendly and helpful no complaints whatsoever.

A. Z.

The Best place with wood👌

M. S.

They are moving check it out fantastic staff help to get what I needed with what was left at old site Definatly 5 stars

S. B.

Fast efficient service from friendly staff neverbuse any where else

d. w.

Most helpful and polite have used them for 10 years or more and they are as they were down foleshil

d.

Anything you need plus really helpful staff. Neil did a great job understanding what was required.

P. L.

Amazing company they make you very welcome and very help full.

E. S.

Friendly and knowledgeable service, right price

B. K.

Great service , will use them from now on .

r. r.

Great pleasant service for a bespoke request and a very nominal charge

M. B.

Great quality timber and very good service and knowledgeable staff

P. B.

Excellent service; Great quality timer and plywood, cut as requested and delivered fast. I highly recommend and will be back for even more! Thank you guys.

P. L.

Helpful staff good value for money, great service

T. M.

Really helpful in finding the skirting board I wanted and much better quality timber than elsewhere

M. D.

Always a quick delivery on the ball at this place and one of the few timber yards with decent access for an artic

B. R.

Felt very safe, staff knowledgeable and helpful

P. H.

One to one service fantastic staff and very fair prices

R. G.

Great choice and pricing. Very helpful staff

K. B.

Very helpful and great prices, go to place for timber

C. S.

Good range of products, very helpful and friendly staff.

t. b.

Very acomadating, recommended every time.

R. B.

Good service but difficult to find and enter

T. C.

An exception timber merchant, with first class service and support. Highly recommend Peter & his team who are all fantastic!

C. R.

Very helpful and great customer service

P. H.

ALWAYS top service and top quality timber.

P. H.

The staff have time for you even if you don't exactly know what you want

A. R.

Best place for getting custom cut timber while you wait.

N. C.

Great service from entering to exiting.

S. H.

Friendly, knowledgeable and very fairly priced.

D. R.

Very good quality wood been going years

M.

Top place great service nothing a problem

J. K.

excellent service good quality and value

K. A.

Great prices good quality timber

S. H.

Best timber merchants in Coventry in my opinion, really helpful staff and competitive prices, keep it up lads n lasses 👍

c. h.

Value for money and.great customer service

R. T.

Very helpful great service

B. K.

Top quality timber cheap price definatley recommend

S. G.

Excellent service. Thank you.

D. S. B.

Great service for the trade only

M. C.

Friendly guys got me sorted out for timber framework would use again.

g. r.

As always great service

M. E. (.

Excellent customer service.

d. b.

Excellent and Friendly staff.

L. S.

Really good prices wood

A.

Phoned in a small order for 9mm plywood cut to size. Great service both on the phone and on collection. Final price was less than originally quoted due to clever cutting of the sheet. Top marks!

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