Reviews of Sanctuary Bathrooms. (Hardware Store) in Leeds (West Yorkshire).
Sanctuary Bathrooms
Unit 5-7, Evans Business Centre, Albion Park, Albion Way, Leeds LS12 2EP, United Kingdom
Description
Information of Sanctuary Bathrooms, Hardware store in Leeds (West Yorkshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Sanctuary Bathrooms
Sunday
Closed
Monday
Closed
Tuesday
9am–5pm
Wednesday
9am–5pm
Thursday
9am–5pm
Friday
9am–5pm
Saturday
9am–4:30pm
Popular times
Monday
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Tuesday
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Wednesday
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Thursday
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Friday
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Reviews of Sanctuary Bathrooms
N. W.Just wanted to say a big thank you to Paul who was very helpful and guided us through the process of designing our En-suite. The products are top quality and look the part. Very pleasant experience and easy to deal with.
A. S.I was really pleased with the service when purchasing the bathroom. I spoke to the showroom, ordered online and the delivery was speedy. Gave a 5 star review.
However, we have unpacked the toilet only to find that the product is not a standard UK fitting. Called this morning first thing and was promised a phone call back ....... not heard yet so now trying to connect on Live Chat but currently a 42 minute wait - hence the 1 star!
I will post an update when this has been resolved.
Update- they've been brilliant. Have sourced the correct part for me and are arranging to swap the units. It's really only when things go wrong that you get the true measure of an organisation so back to 5 star! Thank you
S. L.Absolutely stunning customer service from our first phone call right through to after sales service at Sanctuary Bathrooms. We dealt with Tom Hudson all the way through our lengthy self-build process, he was there every step of the way to advise and handhold, organising separate deliveries for the bulkier items and generally being a thoroughly reliable and friendly person to lean on for all things bathroom! It felt so refreshing to be valued as a customer, recognised by name, and not passed around the business. First class Sanctuary, keep it up!
T. C.Fantastic team and 5* service
Ordered all our bathroom units, mixers and towel rail from sanctuary bathrooms and so glad I chose them over other stores. I've called them to amend my order and follow up on delivery to accommodate my availability and the team has been incredible, polite and professional. I would 100% recommend them.
A. A. A. J.Excellent experience usually prices are lower than other retailers fast delivery and hassle-free return. Only if they have wider range of product. I will defintely use them again.
N. M.I have been extremely impressed by the service from Sanctuary Bathrooms. I ordered a bath and a shower enclosure from them because they had a particularly good price on a shower enclosure I wanted. After placing my initial order I had to change both the bath and the shower enclosure to fit the build. I have always been able to speak to a person quickly when I have phoned, and they dealt with both changes very well. They were even able to hang on to the items once they were ready until we were ready for them on site. They were delivered to me in London by a driver who works for them regularly rather than a large courier company (which is often where the service falls apart). Highly recommended and I would definitely use them again.
D. D.Highly recommend Sanctuary Bathrooms.
We purchased a basin mixer tap for our new bathroom and vanity unit. It arrived promptly and in perfect condition. Sadly our vanity unit was too large for our new bathroom and this meant we were unable to make use of the tap which we had not opened yet.
Sanctuary Bathrooms agreed for me to return the tap for a refund, no issues whatsoever. Great customer service and experience. I'd 100% use this company again.
D. H.Great product, fantastic, friendly and efficient customer service. Highly recommended.
S. W.Rang through on thurs 11 Feb spoke to Paul. Told him the shower enclosure we wanted. He checked stock and got straight back to us with delivery date. Had a phone call a couple of days ago to arrange delivery time. We had to go out for a short time this morning to get our Covid vaccine. Posed no problem. The delivery was here at just after 8am delivery driver very polite and courteous. Highley reccomend this company. First class service. Thank you all.
Contact
Photos
