Reviews of wilko. (Hardware Store) in Stoke-on-Trent (Staffordshire).
1-5 Stafford St, Hanley, Stoke-on-Trent ST1 1JW, United Kingdom
Description
Information of wilko, Hardware store in Stoke-on-Trent (Staffordshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of wilko
Sunday
10am–4pm
Monday
8am–6pm
Tuesday
8am–6pm
Wednesday
8am–6pm
Thursday
8am–6pm
Friday
8am–6pm
Saturday
8am–6pm
Popular times
Sunday
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Monday
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Tuesday
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Wednesday
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Thursday
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Friday
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Saturday
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Reviews of wilko
Went into Hanley store today for a heater and was served by a lovely lady with blonde hair, didn't get her name but super helpful and polite. Thank you for putting my heater into my backpack and looking after my spring onions 👍😉.
A brilliant go to shop for home and stationery needs. Its a has good selection and competitive prices. Staff dont always know what products are there but still friendly and helpful.
Don't miss the upper floor with DIY and household items. Loads of choice and great value.
Wilkos as been around for a very long time an if u carnt find what you're looking for the chances are u won't find it most places and again it's very reasonable prices
Love this branch although manager not in the loop of whats going on there🤔
I go here when ever I need something things are easy to find and reasonably priced
The store is clean and staff are generally friendly and efficient, but I noticed prices are climbing and a lot of stuff out of stock. There was a long queue at the tills, too, as only one was open, and there was as long a queue for the self service checkouts.
It's okay some things are cheaper than wicks fit store
Used to be best for budget friendly shop but they are slowly increasing prices on many lines and decreasing the quality and quantity too
I really like Wilko because of the wide range of products they sell. If they didn't I would have to visit 3 or 4 different shops.
Also the staff are always very helpful
Got alot of my Christmas presents, good value.always pop in at least once a week.
Clean save place to shop, had everything I needed great assortment of products
Fantastic garden products at a good price
Good selection of products from washing powder,beauty products, shaving products and lots of other items. They even have steam, playstation top ups.
The safety precautions are excellent and felt really comfortable, it's a shame that when there was a que instead of keeping asking if anyone wants to pay by card there was more than enough staff to hop on the till for the majority of people wanting to pay by cash.
Not too busy unfortunately didn't have the item I wanted but ok to get around and shelves well stocked on most items.
Doesn't ever seem to be enough staff on although the staff that work there are all pleasant and welcoming. The lift is always broken so it's a nuisance for customers with prams or wheel chairs if they wish to shop for home wear! Other than that they have some great offers on cleaning & beauty products and who doesn't love a pic n mix!
I love shopping in here or even just browsing, they have a wide selection of products. When I move out, this will be the place I go.
I love wilco for the variety and prices but there are a lot of empty shelves at the moment
Not too busy. Got most of what I needed but no staff around to ask for advice. Luckily I was able to support a disabled customer who equally couldn’t find someone to help him.
Always a pleasure to shop here, I normally get all my bird food and plants ,seeds and beautiful household items ,staff are lovely
I used to love this branch of Wilko, but it's gone downhill in the last few months. Recently, so many shelves are empty, especially the Pet Foods section. Very often, I find myself having to go to B&M for things that are out of stock, like just this week when the wild bird food shelves were empty. The staff are reasonably polite, but many seem to be lacking in product knowledge and they all seem in a rush. The only time I feel the benefit of good customer service, is when the very tall man is on the shopfloor (think his name is Neil) as he is so polite, extremely helpful, has excellent product knowledge and is a credit to Wilko.
Great shop, loads of choice from small items to big items, other than buying an actual house, you can get what you need to fill it from here!
Love this store, set on 2 floors escalator and a lift available. Good choice of cleaning products gardening electricals plus lots more. DIY tools lighting bathroom accessories I'm sure you could find what your looking for in here.
Always good choice of products unfortunately didn't have the double photo frame i wanted
Great shop, you could easily spend a whole months wages in there. Really helpful staff too.
It was ok because I got what I needed and I did enjoy my custom and they sell arrange of products to various customers on a daily basis
Probably the biggest Wilko i've ever came across
Always like coming here and now they have self service even better quicker service
Great selection of DIY bits and bobs, pretty sure half my old houses decorations came from here too!
Amazing shop. Great products for a great price. High recommended
Ideal for disabled with plenty of variety of bargains, and the special offers. No need to go anywhere else for household small items. The feel of the place makes it comply with pleasant staff and assistants. It does not overwhelm, and well worth a visit and see what anyone who as not been look and see what you are missing out on.
The shop ok but my partner got robbed from a gang of pick pockets just outside so his experience was dreadful and very upsetting they stole his phone and a gold ring he just bought before going into wilko plus a load of cash and they took our bank cards so all in all a very harrowing experience for him and very upsetting for me to know what happened to him.
Lovely staff friendly helpful
Have a range of items but only 1-2 human tills on and no actual baggage area in the self checkout
A little bit of everything for your home, & saves having to go to retail park or DIY store. Love the online ordering & collect in store service, so I don't have to worry about whether somethings in stock.
Great store , well stocked a small life line during lockdown for certain items, good staff.
Normally Wilko will have anything you need. Bizarrely tons of Christmas decorations but no cards. And that's what I wanted. Ho ho ho.
There's a atm inside, normally out of money. Funny thing about the place is that when I went there the other day they had 2 shelves right next to eachother, one of them had 10 packs of walkers for £1.5, the other one had just a single packs for 60p. People actually buy singles by the way
Wilkos was fine however the walk to Wilkos wasn't. Individuals with addictions, mental health issues were dotted around. They need support and Stoke on Trent needs more funding to help.
Not the best Wilko store in the land
Absolutely love wilkos, has everything you need from home to Halloween. Staff are very helpful. Prices are very reasonable. I shop here even if it's just to browse every week.😃
More often than not you can buy what you went in for , never had any problems, it's a very clean and tidy store.
Decent range of items but boxes everywhere where stock wasn't put away, potential problems for wheelchairs or prams
Always loved this shop
Hanley have such friendly helpful staff
Enjoy the experience
If you need to buy stuff, definately consider this shop.
Great, has everything
Wide range of products at reasonable prices helpful and friendly staff.
You can find me in here weekly, because ..why not? It has everything a woman needs from make up to kitchen utensils at an affordable price.
The only thing that needs working on is the customer service; what is wilko doing to these lot? Would it really kill them to smile even once and stop chit chatting while serving a customer? Talk less of giving directions without even lifting a finger, and silently laughing while you run around like a lost puppy looking for a hidden bone, which ends up being in their pocket.
And seriously wilko, can you really not afford bubble wrap for your breakable items? 👀
Nevertheless, it carries most general house hold necessities ,so if you can overcome all it's little flaws. It will be a fairly reliable marriage indeed.
Quite a small wilko compared to others, so many things that you would come to expect from a wilko arent available.
You still get garden fences and kitchenware, but they dont stock 2L versions of most soft drinks, or they dont have many flavours of many popular branded crisps.
Still cheap, good value products, just a bit of a pain finding what ypu actually need.
I usually buy my cushions and candles here. I also buy most of my storage items here. The prices are affordable.
Handy spot for DIY needs, paint is specially good quality and fairly priced.
Assortment of goods could be better in decor.
good place to shop got everything you may need but unfortunately thay also have things that I don't need like sider drinking beggars claiming to be homeless but soon as thay have scrouned enough for a fix there off to meet their supplier
Had what I needed and being a Thursday morning it was quiet so I was served quickly. Helpful staff when looking for a specific item
Good selection of goods and friendly staff. Use the place a lot
Clean and tidy, staff helpful as always, had everything I needed.
Always got what i need . Good store. The only necative,is at the till . I hate been pestered for top up, stamps and lottery. If i wanted them i would ask for them.
You can get some stuff at decent prices
This was a great store and really well laid out. However it was low on stock and parking is really hard to find.
Lots of staff all around the shop floor which was nice. All trying really hard to avoid any shoppers with enquiries, not so nice
Good store, but always spend longer queing than shopping
I really like, always find good products. kind wilko staff's😊
Good value but there is almost always a long wait at the tills. Would be good to have a self serve till or more staff on the tills.
Wilko offers a range of products from pick and mix sweets to home appliances. This Wilko, situated at the bottom of Hanley Town, towards the bus station, consists of two floors, with very helpful and friendly staff.
Nice place friendly and helpful staff and good social distancing measures in place.
Not enough tills open if I wanted to use a till myself I would bring a cv with me.
You can almost find everything you want here, great place to shop.
The store was well layed out for social distancing and the staff were friendly and helpful.
A forgotten store it has good stuff in here a really good garden section
Good shop selling a wide range of products at a good price.
Very disappointed as the shelves were not well stocked. No floor staff anywhere to help with my enquiry. Long queues at the checkout. Only 3 tills open.
Good staff very helpful, checkout was slow
Convenient for me to nip in and get household items, crafts and other DIY items at very affordable prices.
Great shop
All like going here
Very much recommend.
Got most you need
It was great doing my shopping at Wilko the only thing is the staffs should be more helpfull..
All good
You will find anything you need in Wilko's normally staff could cheer up a bit thou lol
Only one till to pay at but staff are very helpful I buy a lot at wilko it's a big help to me thanks
You know what you get from any Wilko store - great range of products at great prices !!
Didn't have my main purchase got everything else good services
Lots of empty shelves so couldn't get what went in for, but always nice clean bright store with friendly staff
One of my favourite high street stores offering a wide range of products for your house at reasonable prices.
Very good you can get everything you need
Staff were fantastic n friendly.Enjoyed my visit.Thank You.xx
This was a great store and really well laid out. However it was low on stock and parking is really hard to find.
Best looking manager claire so gorgeous x
The staff are always lovely in wilko.
The store is clean and tidy.
This is my daily go to shop!
It was great doing my shopping at Wilko the only thing is the staffs should be more helpfull..
Have a range of items but only 1-2 human tills on and no actual baggage area in the self checkout
Prices seam good
Staff very helpfull a good selection of wares
One till open at 1230 in the afternoon!
What more can I say? They are prepared for a queue outside, social distancing inside and good enforcement - no issue!
The staff are always lovely in wilko.
The store is clean and tidy.
This is my daily go to shop!
Only one person on the tills so in cue for a bit not good
What more can I say? They are prepared for a queue outside, social distancing inside and good enforcement - no issue!
Wilko stores are great with a variety of goods all good quality and at a reasonable price.
I go for wallpaper, paint and photo frames! Love the quality and price. Wouldn't go anywhere else for them things.
Really handy for bits and bots and they have a new range of household things like mirrors, lampshades etc
You can get some good bargains at times reasonable prices but you can get some stuff cheeper else ware
Wilkos staff are always friendly and helpful And I always feel at ease and welcome when I go in there 😊 😊 😊
Good spacious store only 4 stars as members of staff was virtually zero
Didn't have to wait long to get in and they had what I wanted in stock
Great shop but staff let it down. They are sullen and but at all helpful
Lovely place staff helpful you can find most things you are looking for
The staff were very helpful, just ashame they ran out of the ink cartridges... Again!
Staff always polite n helpful clean shop wide range of items
It's handy but seen better days and needs attention
Brill - they put aside the gardening stuff I needed till I could get up there! Really helpful
Typical every day store, only down side can be the ques waiting to pay. Majority if the time doesn't seem there's enough staff to serve their customers.
Really friendly staff nothing to much trouble, good prices also
Everything you need. Very good social distance in place . Great gob.
I enjoyed shopping atwilkos I will be shopping there again
Love going everything I need I get from here
Yes like shopping at wilko and help out if needed i have scooter then help me at end
Clean and find everything you need, and often more. Staff often friendly. No arm saying hi and goodbye tough.
It's a clean store, the staff are helpful and the stock is good.
Very pleased with the service tidy clean with some good quality bargains
I like it here for bird feed, and its ok for diy bits and bobs.
Very quiet today but very good service and friendly staff
It's a shop that sells everything you need at great prices.
I think Wilkinson's is a very good place where you can buy all sorts of things
Good for household shopping and have a free cash machine to use
One of my favourite shops. Sell every thing I need
Very quick in the self service tills.
Great place to shop for anything you need in and out of the home
Good stuff. But prices bit high compare to b& m
Good location. Usual good selection of goods spread over 2 floors.
A shop with everything for the home /garden /pet ,even a small section for yarn .
Some very good sale bargains ,when it gone it gone?
Good place to buy any things you forgot to take with you on your holls
Got some Loveley wall paper and paint very nice
Love wilcos I must go in 4 times a week good offers good staffgreat bargains
Went In got what I wanted and out
Always friendly staff and can get what i need as always in stock
I was after paint and wallpaper, they didn't have the 5 rolls at Hanley but went to Newcastle for them.
Brilliant
Friendly staff & good value items
One of the best cheap shops that doesn't sell tat.
I can find most things I need here as an active DIYer the prices are fair too just parking is an issue
Really good , but stock a little low .
Not bad prices but not much try ooo choose
Great value for money
Staff very helpfull a good selection of wares
Good collection of everything at fair prices
Love looking round wilkos as love to see items im same places and can go straight to them
Nice store with a good choice all u could want
Lovely diy shopping and more, reasonable prices
Love wilkos' great value for money, staff very helpful and bargains are good too
New toys
Loads of stuff on two floors. Staff are friendly and willing to help if they can
the store that sell everything. Good prices
always find what i need clean tidy store helpful staff
One of my favourite shops
They've put in card only self checkouts
Best looking manager claire so gorgeous x
Love this shop, the staff know me now lol
Great customer focused service
It was quite nice. I found a lovely cake tin
Like Wilko. Have some nice things at reasonable prices.
Disappointed with the stock of chopping boards, very poor
Went to get a Christmas tree not to busy easy to shop there
Good experience
Absolute heaven-thick-pile carpets,free champagne,an orchestra playing..
Staff lovely, spacious isles. Reasonable priced.
Sanitizer available at the entrance.self service tills available
Great shopping all you ever need
Excellent service
A great mix of almost anything that you might ever need.
Sells a variety of things and reasonably priced 👍🏻
Always get what I need and staff very polite
U like a bargain, why spend a pound when a penny will do?
Good selection of various range of goods at good prices
Wide range of items on sale at a reasonable price
Nice store, decent prices, nice selection.
Typical big shop,can't find what you are looking for.
Not a bad shop a little expensive.
Prefer the Longton one as there are quite a few homeless people outside this one
Great selection wide range of products
Nice and quiet just right for looking round at an easy pace today
Grab bargain that are branded item you name it they have most of it ....!
Love wilkos anything you need for your DIY is there
It was good as not many people
Very handy for all those bits u need
Very quite in store most items on the self
The shop that has my name on
What more is there to say
Staff very helpful good
One till open at 1230 in the afternoon!
Brilliant shop very busy
I like this shop, is many products good for me.
You can get some good bargains in here
Good for electrical and home brewing items
Excellent friendly service and staff highly recommended
Good place to visit till assistant very helpful..
It got all you need and more
Reasonable price good service
Sanitizer available at the entrance.self service tills available
Not a bad shop a little expensive.
Lovely decorations to my sweet home
Brill range of goods and good prices.
Grab bargain that are branded item you name it they have most of it ....!
It ok
Everything you need under one roof..,
U like a bargain, why spend a pound when a penny will do?
Lots of empty shelves so couldn't get what went in for, but always nice clean bright store with friendly staff
Store is tidy and staff are very helpful.
Prices seam good
YES Love
Good store,good staff
Very nice place to find house appliances
Great place with good offers in the sales
Good quality merchandise at a reasonable cost
It a very good shopping experience!
Everything you need under one roof..,
Wide variety of goods at good prices
Low prices and sells a wide range of products.
Love it there fab wilko 😊 xx
Lovely decorations to my sweet home
Great new business in the former C&A.
Cheap good shop for toiletries, gardening items or household
Sells duct tape for keeping the friskier kidnapped victim still.
Good place to shop
Get all my bits and bobs from here call in every week
Brilliant both store and staff
Good shop loads to choose from
Always something to buy though queues are a nightmare sometimes
As usual got what I wanted
Got some pick n mix
Brilliant store everything you need
Brill range of goods and good prices.
Very good shop ,good prices
Almost always has what I have been looking for.
Good place shame no parking by it so be warned
Ever reliable and well priced.
Very busy, need more people in the tills
Very good place for shopping
Good for bits & bobs
Everything we needed
Reasonable price good service
VERY helpful good selection
Stock a wide variety of good's,
Very friendly and helpful staff
Out of stock on a range of items
Wide selection of products
Always seem to have whatever I'm after
Cheap enough but never enough staff
Cheap prices
They have everything I need.
It ok
Staff very helpful and friendly
Very nice Shop
It's ok
Good shopping.
Quality products and cheap
Great store
Everything you need in a store
Great accessible shop
It's ok
Very helpful staff.
Got everything i needed xx
Good shop
My favourite shop
Really helpful
Wilko's sound isn't it.
It's ok
Always helpful and polite
Great store
Good shop
All good
Good shop
Good decorating range
Very helpful staff
Good shop
Get my wool from here
Lift not working
Great as always
Cheap houseold goods
Amazing
Ideal for almost everything 🤗
Great deals
Its ok
Great stock
Staff not helpful
Great variety
Just a bit of shopping
To expensive stuffs
Its Wilko. It was depressing.
All you need
Brill
Amazing services
Nice
I like this shop
Great choise
Very happy
Great choice
Its got everything
Lovely
Good place
Ok
Ok
Busy
Nice
Good
Good
Got what I wanted
Cheap
Bargains to be had
Nice stotr
Bnm is cheaper
Excellent.
Cheap
Great Store
Love wilkos
Wilko's Wilko's Wilko's!
Got what I needed
Got what i went for
(Translated) Pretty cool stuff for animals.
(Original)
Bem legal bastante coisas para animais.
(Translated) A store on two levels, with products for: home, garden, animals, cosmetics
(Original)
Un magazin pe doua nivele, cu produse pentru :casă, grădină , animale, cosmetice
(Translated) O9
(Original)
O9
(Translated) Beautiful place
(Original)
Güzel yer
(Translated) good little shop ... there is almost everything ... everything too! :-D !!
(Original)
jó kis bolt... szinte minden van... minden is! :-D!!
😇
(Translated) Big wiko
(Original)
Big wiko
(Translated) There are many things and good prices
(Original)
Sokminden van és jó áron