Reviews of Wickes. (Hardware Store) in Swansea (West Glamorgan).

Wickes

520 Reviews

217 Comments

Hardware store

Building materials store

CWMDU INDUSTRIAL ESTATE, Heol-Y-Gors, Cwmbwrla, Swansea SA5 8LD, United Kingdom

Description

Information of Wickes, Hardware store in Swansea (West Glamorgan)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Wickes

Popular times

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Reviews of Wickes

N. P.

had such a helpful young girl called Jazmin help me today, she was a massive help and was such a friendly person and so easy to talk to this girl deserves a raise lol. she made my experience less stressful then it was intended and i will defiantly be back

H. J.

Had THE best customer service experience from Wickes - bought a new mower online and was delivered with 48 hours - When I unboxed it I saw that the front wheel had been damaged - emailed Wickes, and in less than 48 hours I had a replacement mower delivered - Very Very impressed in how quickly and efficiently and without any fuss Wickes rectified this problem -will definitely shop there again - and will also recommend to all !!!! - and thank you Daniel and all in Wickes, really appreciated your efforts

G. W.

Good selection, for builders and home owners or tenants. Prices range from acceptable to medium. But some stuff, you may find even cheaper, at other similar stores, around Swansea. Choice of kitchen is ok. Bathrooms and showers to, but as I wrote above, from medium to slightly higher prices.

o. s.

Good for wood and decking etc. Not as much choose as b&q but good enough for most things.

A. G.

Mostly order online, their deliveries are always on time, the courier they use, Citysprint, is excellent.

F. C.

Brilliant help and very fast

G. O.

I needed 7 sheets of OSB for a project, a nice guy (who worked for Wickes) in the next isle came and gave me a hand to load them on the trolley. The quality was good (as good as it can be considering it is OSB) and the price was reasonable. Dropping one star because the website showed the items in stock at the store, but would not let me click and collect to pay and reserve the items (therefore risking an hour's drive each way potentially for nothing)

B. L.

Regularly visit for home products.same employee helps me with any queries very helpful and friendly. Also Dog friendly

J. R.

I really like Wickes. The stuff is so easy to find when you go in. The staff are usually really knowledgeable about the stock. The quality of the doors is really good.

J. G.

John our kitchen and bathroom designer was fantastic. He was very patient with our young daughter who was less that attentive to the detailed work he had completed. We have our designs and will be discussing scheduling soon ✅

S. S.

Wanted to buy a long piece of 'hockey stick' wood edging, no prices on display so assumed it would cost about £6-7 but at the cash desk was charged over £19! Needless to say it was not bought at that price.

A. R.

Some good deals.... Some bad deals, but probably have what your looking for right now

A. P.

Good effort, price of plaster was cheaper than anywhere else to begin with and with the wickes tradepro I feel I am living the dream! Very friendly staff too. Thanks wickes !

s.

Click and collect is a god send. Ordered at 11pm and it was ready at 7am the next morning. Served quickly and did not need to wait long for our order. Staff very friendly.

S. A.

Has all your DIY equipment and products to get the job done.

A. B.

Good service as usual though one member off staff was very ignorant

R. G.

Huge Home Improvement Centre supplying everything you need to obtain your beautiful home, well if you are good at do it yourself etc, which I ain't. They supply public and trade, also fitting service for some of there products, for the likes of us non do it yourself nerds, I have been told that there prices are good compared to other places, but don't take my word for that. investigate for yourself. Staff seem busy but very helpful.

H. T.

Good DIY superstore with almost everything people needed at competitive prices. Social distancing practiced throughout store but no-one patrol & enforcing the rules. Polite checkout staff.

N. C.

Got exactly the tiles I wanted at an excellent price. Unfortunately I would give no stars for the upkeep of the entrance, particularly the trolley area which is full of old rubbish. 5 minutes with a broom.would do wonders. Manager, take a step back and look around.

D. R.

Short queue due to covid, I wanted plywood, which I found easily and cls studwork, which I was directed to by a member of staff. Social distancing worked well through the store and at checkout. No problems, plus decent prices.

A. D.

I use the click and collect and the items are ready within an hour. It's only up the road and the windy weather has cost me a fortune although Wickes prices on fence panels are reasonable.. Customer Service is usually efficient.

J. S.

No over the top isolation rules, so quick in and out for compost and decking. The bathroom and kitchen show rooms were closed which was great because wife always wants to spend time planning an update!

D. F.

Went in wickes store today to price a kitchen, very helpful staff would definitely go back again, made selecting a kitchen to meet out needs very easy and quickly. The delivery time frame was a little long though 4 weeks may be a little to long for what I wanted but if you don't mind waiting good place to go.

A. A.

It's not the largest of stores but they have everything that toy would normally need. The staff are friendly and whenever I've needed a hand there has always been someone willing to help. I have even asked for advice on some things and they have asked around to help me out.

N. C.

Used the store a few times over the last few weeks for click and collect. Items always been ready and staff have been polite and courteous 👍👍 after enquiring about two larder units the manager pointed out that they qualified for free delivery which saved some lifting and loading 👍

R. J. T.

The staff there were very helpful I did not need to walk around the store to find the items I required to purchase, I did all my shopping from the customer service desk and the delivery was free. I would recommend the staff in Carmarthen Road, Swansea.

P. T.

Went early but a steady flow of customers even then. Good sanitiser station as you go in but as usual very few used it! Well organised at checkout.

D. T.

Good quality flooring at a very reasonable price, I had real oak flooring for less than the cheapest laminate flooring. If you have a problem the staff do take a long time to deal with you, which can be annoying

G. B.

Use wickes alot, especially there laminate flooring always reasonably priced. Given them four stars instead of five, the lighting in some parts of the store is very poor. You can't even read the info on the products

Z.

Really like this shop. Reasonable prices and more of a builders merchant feel, more than some other diy shops, that are quite a bit more expensive. Always good value. Good range as well, seem to have everything you need from the big to the small details.

a. t.

Well, Wickes is a builder's merchant. So not much to say from that angle. Felt disappointed with the Swansea branch since they have moved the Click and Collect point from the entrance to the bulk purchase exit point. This means you have to walk all the way through the store, adding to the risk factor rather than the walk. B and Q have a better system in my opinion.

B. E.

Used click and collect . Well organised and feeling safe, a necessity at this time. My one concern is labelling of the appropriate entrance. Make it clear and large please

R. M.

It was difficult to find the items I wanted as there didnt seem to be any logic in some of the aisles and staff, although there seemed to be a surplus, were reluctant to take you to the location, prefer to tell you where they should be and if not then they must be sold out. I did after much looking find the items myself

R. J.

Went for Click and Collect, all my items were ready and waiting and was offered help to load my car.

a. j.

I'm starting to like Wickes, bought a few things there recently, good price & tidy gear. Had a pipe bender yesterday, £37, heavy duty piece of kit, haven't used one for 50 years !! Bit of a relearning curve, good result eventually.

l. h.

Store was quiet and needed advice from 2 staff members. Both were very helpful.

S. h.

Good general store limited stock,but overall managed to what I need ,pleasent staff

M.

Would just like to say a thank you to Dale one of the managers in Wickes Swansea. He was really helpful for us today, super knowledgeable and efficient it was so nice to actually goto a diy store and get a helpful friendly service. Lad at the checkout was also very helpful and friendly with a tricky transaction involving refund and new delivery order. Prices in Wickes were best around for tiles and laminate service easily 5 stars.

J. J.

Been going here regularly recently. The staff could be a bit more friendlier they never seem happy. Good range of goods in stock.

P. B.

Great place to get a range of DIY materials and equipment from here, with an even better range than the Bridgend branch. Can do click and collect which saves time, although it's sometimes better to pick your own as some materials can be hit and miss with them being straight or wet, never always the cheapest either, but overall a very good choice

R. M.

Kitchen was mismeasured. Ended up paying a lot of money for product we were unhappy with. 25 guarantee worthless would not replace faulty parts. They just don't respond.

T. T.

Good place for all DIY projects 👍but a lot of items are not priced, so long walk to checkout ☹

d. p.

I always look on Wickes as an after thought but I should look there first, good stock line and very reasonable.

D. D.

Excellent service and a flowing 2 m apart system sadly like all other stores around low in commonly used stock

S. M.

Not always a massive choice but still ok for basic DIY needs.

D. C.

Local good stock of materials and my experience cheaper all good

T. D.

Got a lot of products but staff didn't always help when you needed something. Did help but sent you on a wild goose chase around the store hunting for products that were locked away from customer sight.

R. R.

Got the mixer taps I needed

D. c.

Obtained that required, however everything was mixed up, time required to sort through and obtain size required, however they had that required.

D. B.

Poor access parking nightmare if you got lot of items poor layout instore got good selection of tools

S. J.

All the everyday essentials you need for building be DIY. Some great prices and cheaper than elsewhere, but do some homework first as you can get some stuff cheaper elsewhere. Staff are pleasant and helpful.

J. C.

it's my favorite place to go when I need anything for my home, very handy and not expensive.

M.

Large warehouse with a good selection of materials, prices are about average but on my visits the place is usually understaffed with only 2 or 3 persons working at one time.

J. P.

Needs more stock selection. Quiet in the evening

M.

Good selection of building material. I bought some it's for a renovation project and the staff were very helpful

R. W.

What a great place, staff are so helpful on all departments. So much better than B&Q I rest my case well done wickets 👍👍👍👍😁.

N. k.

Didn't have what I needed so I'll try B&Q . Amazing this place is still open because you only ever see 2 or 3 cars parked there in the huge car park.

r. l.

Always a good selection of building items and tooling. Some stores are better than others depending on size.

A. C.

A really great store, found what I needed straight away

C. T.

Large DIY store. Large selection of home improvement/ build items although we found ceramic tile range very limited

D. N.

A great experience we’ll done for the staff assistance

A. W.

Usual items to purchase from hardware store, some are taped up, due to covid restrictions.

A. H.

Needed to buy 170 paving slabs (85x2 types). Craig on the desk totally sorted out an issue regarding delivery and timescales. Couldn't fault the customer service he showed. A credit to the team there.

M. S. P.

Brilliant staff, first rate service, keen to help, friendly and cheerful, highly recommend!

A. S.

Usual Wickes. Felt safe during lockdown. Follow the arrows and you will get want you want. Nice, thank you.

K. F.

The staff were very helpful to me, being i am new to shopping in a man's world. The wood and grouting which I new nothing about was soon solved and purchased.

m. d.

Okay a bit more expensive than other DIY stores I find

K. s.

Great place to get Trade or Diy materials Good range of timber, building materials and plumbing and electrical....have good multi buy offers too

S. J. H.

Great friendly staff and manned excellently during its first week back open to the public

R. G.

They are also doing a great job of making the best at the store

V. F.

Always polite and helpful to me and l always get what I'm looking for.

L. M.

Staff very helpful wide aisles order in if not there

C. S.

Confused getting into the store, staff inside where really helpful and polite.

P. G.

Member of staff was very helpful and friendly.Got everything I needed for my diy project.

S. M.

Great customer service and very helpful staff to assist with any queries

A. P.

The stuff inside is sold at a good price, but for people not in the trade, it can be a tad grubby.

D. P.

Ok stock is poor store is very run down.

K. D.

All you need to do DIY cheaper than b+q and also a great burger van in the car park sizzles

L. W.

It’s okay and has most things. Always understaffed though.

a. s.

Brilliant place to go if you are a DIY enthusiast or a builder by trade, friendly, helpful and simple.

s. m.

Courteous and helpful staff. Good quality materials.

S. G.

Really helpful and knowledgeable staff and a great range of goods on sale.

A. “. G. -. s. T.

Easy parking and spacious store for most DIY shopping, a bit depressing though staff a bit grumpy

R. D.

Excellent service knowledgeable staff good range of products and reasonably priced 😊

K. W.

Great prices, super delivery service. Why go anywhere else?

C. P.

All ways got what you need and very helpful staff

D. M.

Most items stocked at reasonable prices and friendly staff

A. R.

I like wickes,but I think under the circumstance there is a shortage of outdoor paint,gutted I cant carry on painting (😉)

P. R.

One entrance, social distance in place , helpful and friendly staff

C. D.

No problem. In and out in minutes .But why no Click an Collect ?

A. S. T.

Better selection of planed timber than the local B&Q

A. E.

Very safe and organised during this awful time. The staff are very friendly and helpful

E. S.

Easy parking, reasonably priced building materials etc for the DIY fanatic or trade person.

K. R.

Helpful staff.. easily to get up and down aisle

s. n.

Ok .just seems to be not a lot going on..Not in the same league as b&q more for builders than diy.

D. 2.

Had what I needed today!! Quick service

D. J.

Good service. Prices missing in the Isles need some action to detail when cleaning.

R. S.

Local DIY store located on Camarthen Road and they provide a great service 😎

T. N.

Lots of choice and some reasonable prices. Check out the discount section.

k. n.

Helpful staff but can't always find what you looking for

T. C.

Cheaper than B&Q for most things we need so always try and use this store instead.

C. D.

Good service when I eventually found an assistant

C. T.

Looking a bit run down. Didn't have everything I was looking for hardly no staff to assist.

K. C.

It was ok my husband knew what he wanted no problem

A. A.

very convenient...staff could be more friendly than being cold.

R. R.

Every building & Diy need under one Roof at great prices

J. W.

Needed screws. Had what we needed in stock

N. O.

Fantastic new range of bedding and hanging basket flowers for sale at Wickes

A. W.

A good selection of building and DIY materials at competitive prices.

B. L.

Social distancing, hygiene measures in place and great products

A. W.

Bought our kitchen from here. Help with planning it was excellent

s. D.

More choice available right now for timber

J. C. “. E.

bigger store far better now, ample parking here

P. S.

The D.C staff are very helpful and friendly.

D. R.

Staff efficient but not particularly friendly

A. M.

Very well stocked. Excell3nt displays of kitchens.

D. B.

Nice store staff great

M. A.

We always seem to find what we were looking for, so we'll done to Wickes

E. T.

Typical wicks really not much to say

N. B.

Wickes is great always got what I want thank you

a. m.

Staff very helpful and friendly.

J. W.

Great shop, friendly staff, great range.

m. g.

Still stocked and still the best prices

S. S.

Great for all diy goods at good prices

S. S.

Good diy store where I bought my worktop.

J. T.

I chose this store as its close to my home.

P. H.

Had what I wanted but bit awkward because of covid

M. T.

Helpful staff. I had everything I needed.

S. J.

Always open on Saturday and Sunday and normally got what you want

K. D.

Didn't have what we wanted which was sliding doors

R. A.

Great stocks returns system works well

C. D.

Good parking good selection ok prices

L. P.

Had what I needed at a great price...

h. h.

Can always get what you want

R.

Convenient when I needed some DIY essentials.

m. t.

Good stock levels helpfull staff

D. P.

Reasonable prices and quick service.

M. E.

Helpful knowledgeable staff who are only.too willing to advice

D. W.

Good selection of kitchens and bathrooms, and good prices.

P. D.

Easy to DIY gear

M. P.

Big, quiet and well stocked.

D. H.

Does what it sets out to do and does it well

a. l.

Brilliant place to get stuff

W. T.

friendly staff,alex and dale really helpful

J. T.

Good prices and plenty of parking

J. L.

Most things I need are here for diy

L. G.

Good range of stock and helpful stock

I. L.

Better value than B&Q

S. R.

Great choice and good prices

K. D.

Great service always

C. W.

It had the screws I wanted

M. E.

Handy for all your building materials

e. d.

They had the colour of paint

M. T.

Great choice of products

j. p.

Lot of stuff but high price

M. Y.

Lots of choice at reasonable prices.

S. P.

Not a lot of choice of paint.

A. S.

Good choice

J. R.

Helpful staff. Thankyou.

N. H.

👌

A. C.

Relatively good selection

P. M.

Got everything I needed.

C. C.

Ok had what I wanted

S. A.

Open during lockdown

C. J.

Staff member not very helpful.

K. A.

Good business discount.

M. T.

No staff!

M. A.

Good signage for Covid

I. T.

Typical diy store

A. “. W.

Good value for money

R. J.

All good xxxxx

K. O.

Great choice of everything

H. W.

Not the most helpful staff

n. b.

It's a DIY store

X.

Friendly service and support

h. u.

Very helpful staffs

T. L.

Limited choice and expensive

N. J.

Good prices

K. K.

Busy and chaotic

C. J.

Fantastic prices

R. P.

Excelent

G. H.

Good

R. J.

Great service

T. D.

So so.

w. b.

Good service and help

A. R.

Lots of stock

L. H.

Easy to use

S. D.

Good

A. H.

Excellent

C. B.

Choises are limited

R. W.

Efficient

A. M.

Great shop

M. W.

Ok

C. B.

Help full staff

P. B.

Great

T. R.

Wheelchair access

A. b.

Good

W.

Not the cheapest

F. P.

Handy people.

A. B.

Lots of parking

P. J.

It's a wicked.

T. O.

Plenty to choose from

H. H.

Prices

M. W.

All OK here

D. P.

Good service

D. R.

Very helpful

R. T.

As described

A. M.

(Translated) Approx (Original) Ok

T. F.

(Translated) Small but nice (Original) Klein aber fine

p. h.

G. W.

h. s.

s. S.

A. G.

H. J.

B. P.

P. P.

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