Reviews of Gartnavel General Hospital. (Hospital) in Glasgow (Glasgow).

Gartnavel General Hospital

141 Reviews

87 Comments

Hospital

Government hospital

1053 Great Western Rd, Glasgow G12 0YN, United Kingdom

Description

Information of Gartnavel General Hospital, Hospital in Glasgow (Glasgow)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Gartnavel General Hospital

Reviews of Gartnavel General Hospital

j. h.

Just home today after surgery, was in ward4c under Mr Arthur. Op went well after a wee setback was kept in extra night. Night staff were outstanding gave great support to me and understanding, especially lady called Kay thanks again 😊

I. G.

Popped in for a wee MRI the day. Staff couldn't have been nicer, I was shown right to the door and the information on the scan was thorough and comprehendible. In and out with no fuss via a decent cup of coffee from the café. I even managed to land a parking space near the main entrance. All in all a decent wee day out, 5 stars, would recommend.

R. J.

No accident & emergency, strange,but okay.Showing its age .Stuck in a time warp.Its a "Brave NewWorld",only the good die young;but not now,if you ain't got the money,it's you.Its an ill divided world!!!

N. T.

Not the most enjoyable procedure, but staff were incredibly friendly and helpful.

C.

Had my Collagen Crosslinking surgery today with the lovely Dr Deepa Anijeet. Honestly cannot thank all of the nurses working in pre op, surgical admission and in particular ward 1C post op enough for their hands on care and calming nature. Everybody in the eye department is an absolute credit to the NHS. You all work so hard and it is so deeply appreciated. The hospital was also spotless. Thank you.

S.

Needed investigations for possible breast cancer and following referral from my GP I was seen within the 8 week waiting time. I attended GGH on Monday 8/11/2021 and after checking in to Clinic 3 (ground floor) I waited my turn in a busy foyer. I found the clerks and nursing staff polite and working tirelessly. I was called in to see Dr Christopher Wilson and his Registrar Amy and found them helpful and very personable and answered all my concerns. I had to go to the screening dept for a mammogram and after waiting only 15 minutes I was called through. Avril (screening technician) was thorough and chatty at the same time putting me at ease. I returned to see Dr Wilson/Amy and was given the all clear with topical treatment and a follow-up appointment before Xmas. I just want to say that the whole visit was dealt with with courtesy and understanding and that I applaud the staff in the whole clinic and screening area. Very well done, the whole experience was excellent and a credit to the NHS even though I am an ex nurse myself...👏👏👏👏

D. C.

Very nice staff from walking through the front door giving me directions to the reception desk at the CT scanning suite. There was always someone around if you needed to ask for something. Everything was explained to me from start to finish. Very nice relaxed atmosphere.

A. L. G.

I just want to say that my experience with the NHS has been amazing. I was in ward 7 and The nurses at the hospital are so kind, thoughtful and skilled at what they do. My procedure went so smoothly and the doctor was very good at easing my concerns. He chatted away and distracted me from my worries and was very efficient at his job. I am so incredibly thankful to all the staff and can’t believe that this is all done for us for free. So blessed

j.

My mum has been in ward 3C for 7 weeks now and we had a very rocky start due to one nurse who we put an official complaint in about. Since then I can’t fault the ward at all. They have been great with my mum, she loves the nurses to bits. Her care has been first class and her stay has been made so much easier due to the staff. The ward sister Gemma is exactly what you would want from a ward sister, she’s an angel.

R. H.

I can think of only one word to describe this hospital and my recent visit: adequate. Not a glowing recommendation, but not a warning to stay away either. The first thing every outpatient and visitor should be aware of is that parking is extraordinarily difficult with very limited spaces available. It's a good job I arrived 45 minutes before my appointment time, as it took 40 of those minutes to find a space. I'd recommend using public transport to get to the hospital or arriving very early if, like me, you're coming from so far outside the area that a car is the only option. Once I was parked, everything up to my appointment went smoothly. A very helpful gentleman stationed directly inside the door - a volunteer, I think - gave me directions so succinct that only an imbecile would have failed to get to where they needed to be. Upon my arrival the receptionist was extremely pleasant and the waiting room was surprisingly comfortable. My wait was not a long one. I wasn't seen exactly on time, but given the state of the NHS I'm not going to complain about the eight minutes I had to wait beyond my appointment time - in some hospitals I've visited, an hour or two past the appointment time would be considered "prompt". So, why only three stars? My appointment was for an ultrasound guided biopsy of a lump on the side of my neck, most likely an enlarged lymph node, but I'd already had an ultrasound and the results were inconclusive, so a biopsy was necessary. However, when I was taken in I was immediately told by the lady performing the ultrasound that she was in a hurry - something about needing to get to her daughter's school by 2pm - and therefore would only be performing another ultrasound and I'd have to return for my biopsy at a later date. Given that I had to travel for three hours from my home in Argyll to attend the appointment and was hoping that a biopsy would give me peace of mind, I was more than a little displeased. However, when I voiced my concern I was told that I could have the ultrasound only or go away and she would say that I failed to attend, which would put me back on the waiting list and require another referral from my consultant. As a result of this negligent and unprofessional behaviour, I was forced to make the journey again three weeks later to have the procedure done at another hospital. Fortunately, it was just an enlarge lymph node and nothing to worry about, but I had three additional weeks of stress waiting for the results and incurred another £100+ in travel costs all because she wanted to leave work early. She is very lucky it wasn't something more serious as her conduct would have resulted in a delay in treatment for me and for her more than just a formal complaint. A nice hospital, but an atrocious experience.

P. B.

Visited everyday for 3 weeks for radiotherapy. Clean, friendly and helpful. Full of people going the extra mile. Yes there were brief delays when an emergency took precedence as you might expect. Parking is virtually impossible , the train is great if you can walk a 1 or 200 yards easy to get to Queen street or Central station and beyond

A. C.

I attended clinic 3 for a small procedure today . I was really anxious that I didn't get the doctors name who did the procedure . She was marvellous, instantly put me at ease as did the band 7/8 nurse Linda who let me squeeze the life out of her hand . The NHS should feel honoured to employ two people like yourselves . Thank you xx Andrea Campbell xx

N. D.

I attend the diabetic centre as a type1 diabetic and have done for years. Find staff very attentive and helpful. Friendly and always helping to put a smile back on your face when your struggling. Very insightful and caring. Reason for 4 stars is because lack of staff at times in the past.

S. Y.

I stayed overnight at the sleep clinic in the Brownlee Centre. I had reservations about going to Gartnavel because I had to deal with difficult memories of accompanying my late girlfriend when she attended the Beetson Cancer Clinic and I explained that to the staff when I arrived. The people who looked after me could not have been nicer. Kind, friendly, considerate, helpful and generous with their time. I was made to feel at ease right from the word go. The room I was in was spotless and hospital food is not as bad as some people make out! I reccomend the soup. Between my sleep tests I was able to go out and about and stretch my legs and I was pointed in the direction of a small nearby lake complete with swans. An unexpected and most tranquil find in Glasgow's West End. Check it out. I can obviously only speak personally, but from my experience, the Brownlee centre at Gartnavel is a credit to NHS Scotland. Thank you.

D. K.

I had an excellent experience in the Radiology Dept here when I was given a CT guided nerve root injection. All the staff were caring, helpful and very kind. I had little time to wait and after the procedure I was extremely well cared for. Thanks to everyone involved.

C. J.

Ward 8c looked after my dad incredibly well. A fantastic team of nurses and lovely Doc Hannah. Care was outstanding right up until..and after my dad's death. I'll be forever grateful to them x

c. c.

Found parking an issue on arrival mostly due to inconsiderate drivers, and also found the hospital dated and corridors confusing. But thought the the staff did a great job in this very busy hospital and the never ending stream of outpatients using its services. Next time I'll use public transport

S.

I was recently admitted for emergency general surgery at ENT. I took an extremely severe allergic reaction post anesthetic and if it had not been for the team that worked tenaciously to get me back in the room, I have no doubt I would not b typing this review. I thank each and every one of u and personal thanks to Michelle...💖 Nurse who never left my side, outwith her line of duty and even after her shift. Drifting in and out of sedation, I could hear her reassuring me and holding my hand. On shift change she was my only comfort and continuity and is a credit to her self and profession. From the bottom of my heart, I ThankYou Michelle. God bless. u truly r an angel💞 xxxx

E. M.

Just here to express my appreciation for Hannah and the rest of the staff - nurses, doctors, porters, cleaners - who looked after me during my retina operation last week. Not everyone at Gartnavel is a people person of course, but the care and expertise I received was wonderful. NHS at its best, thanks guys.'

b. b.

Spent a night in ophthalmology ward having hourly antibiotic eye drops. Incredibly, I slept perfectly the whole night in holy segments after every drop! I was given a room with en suite shower, television and all the trimmings. It's humbling to receive such great care from the efficient and approachable NHS staff. The shop at the general entrance has the usual vast selection of worrying sugar products; patients don't get the irony, obviously. . .perhaps a ban might be in order to set a good example? Or is the profit margin too good to resist? Diabetes type two seems to be winning easily. . . Ambulance engines can be used to keep waiting drivers warm outside the Tom Wheldon building as they snooze in the rear of the vehicle, apparently. I'm afraid another ban is to be recommended: cut the engine idling please!

J. S.

Further to my operation and 4 day stay at Ward 6A I must say a big THANK YOU to Mr Qasi and all his staff for the excellant treatment and care I received. You should all be proud of yourselves, you are a great team. I am singing your praises to all I come into contact with. I don't think I could have been better looked after at THE HILTON HOTEL! GREAT CARE, GREAT FOOD, HAPPY HARD WORKING STAFF, PROFESSIONAL TO THE END. MANY THANKS JOHN SMITH

J. W.

Took a friend to the evening eye clinic and the staff were amazing. Charge nurse Moira was particularly great putting people at ease and doing ad hoc emotional support.

P. R.

I would like to give the Diabetic Clinic at Gartnavel the highest praise. The nurses and dieticians have always helped me out , but especially this week when I have been extremely unwell. A special thanks to Allison and Christine for keeping me on track and putting my concerns at ease.

S. M.

NHS is amazing, nurses and doctors are brilliant and the food was delicious!!! Thank God for His goodness to us and we don't live in a third world country! Nothing to complain about!! Eh 🤣

B. G.

My visit was for 15:10 on a Wednesday afternoon , arrived at 14:40 finished by 15:08 . Minus 2 minutes for an appointment , well done Scotland's NHS!

G. T.

Thank you for prompt and professional attentions possibly saving my sight..

h. n.

grateful greetings for everyone works in this great hospital . I had agallbladder operation in 2008 and I thank my god that I had it in your hospital,great care,accuracy,discipline ,cleanliness (hygiene and sanitation) especial thank to the respected great surgeon who performed the operation I can not remember his name but I never forget his face or kind treatment. I was in Mr Rogers award. Mohsen Elsayed Egyptian teacher

J. L. f.

Gartnavel has an out of hours GP service run in the urology department. If you need an out of hours gp and live in the west call 111 (nhs 24) for a referral to this service. Be prepared to wait, as you do with these places but in the instance I used them they gave good care and attention aswell as arranging a spare room to wait with a toddler so they can be more easily managed. I saw other families were offered this aswell.

L. L. A.

Some nice of staff's n tidy! Nice some people who are don't well, keep company 😊

T. C.

The staff are very professional, courteous and friendly, although one tends to not to particularly want to have to attend such establishments.

A. L.

The breast clinic staff were so friendly and they did a good job! Thank you!

D. H.

It was really efficient, and quick,really nice people, thank you all in NHS.

J. S.

Parking is the big problem at this hospital apart from that it's a first class facility

B. T.

I had a colonoscopy here. Although not what you'd choose if you had a choice, the staff were brilliant. They made me feel human, cared for and were supportive throughout. Gartnavel should be very proud of their facilities such as the mobile Endoscopy Unit. A shining crown in the NHS....many thanks Brian T

B. R.

I can only speak for the eye clinic, in which the consultants, doctors and nurses are first class.

m. m. b.

Staff in ward 2a are absolutely fantastic, very helpful and kind. Would rather come here instead of any other one in Glasgow

Y. S.

Recently in ward 2a, fantastic staff on ward and theatre couldn't have had better care Keep up the good work

R. S.

Brilliant hospital has a lot of grounds and a lot of seperate buildings dealing with different issues !

W. L.

I go there quite a lot and prefer it to having to travel over to the south side of Glasgow.

A. M.

I had a great, team who looked after me, while I was getting my CANCER treatment.

T. C.

Excellent Christmas Day lunch. Good food, very efficient service. Good atmosphere.

I. M. L.

Awesome

M. L.

There keeping me alive I have HIV and Hep C good on you Brown Lee keep it up

M. B.

Amazing staff and wonderful care during the most challenging of times

R. S.

I live in Cornwall but my brother is in hospital in Glasgow phoned to try and find him. Switch board so helpful. Got his hospital and ward. The male nurse was polite and very helpful.thank you all at NHS GLASGOW.

A. C.

Just had eye surgery on the 10th , all the staff where brilliant .

R. M.

I got a pet scan done and the staff were very friendly couldn't comeplain about anything well done staff

S. W.

Nice coffee at the Royal Voluntary Service cafe with friendly staff :)

J. B.

A hospital that provides great care

A. H.

They stopped my eyes from breaking and whipped out my tonsils. On two separate occasions.

G. H.

Brilliant surgeon, excellent staff first rate care.

B. H.

Underfunded but they do their best

A. N.

First rate care,pitty it is so far out of the way

B. D.

Excellent general hospital in the heart of the West end.

S. C.

Great treatment but beware car parking is a nightmare

C. M. “. G. T.

Love treatment nice while being there beautiful full moon . Love Glasgow. Love the People xxx I'm just shy.but thank you all. GOODVIBES X

A. G.

Dr and Nurses and staff are all wonderful

A. M.

Short and nice café

C. M.

Amazing but plz make it a less waiting time

A. H.

Very polite and professional staff.

l. B.

Liz Boag at Gartnaval General staff amazing x

J. P.

very good service at asthma resèarch

A. T.

Beautiful grounds. Well kept.

D. J.

Friendly Staff and always helpful

J. H.

Good experience with opthalmology.

M. S.

It s a good hospital

E. v. d. A.

Ward 6C staff esp Gemma, Ruth, Christine etc - so caring. Went above and beyond for my mum and our family. Thanks so much.

G. G. A. H.

Dr Gail Anne Haley

C. O.

Good

P. S.

Very good service..

D. B.

Brilliant staff.

A. M.

Good

e. f.

Great hospital

N. U.

Nice place

L. S.

Had day surgery yesterday at Gartnaval. All staff, from reception staff to consultants, were extremely professional and efficient as well as being welcoming and attentive. Special thanks to nurse Sara who guided me through my stay and tea and toast person, Callum, who was an absolute star and made canula removal a pleasure. P.S. He also went out of his way to find my husband!

0. 1.

D. M.

W. E. (. a. C.

A very long time ago before my mother died I had an appointment to have my eyes x-rayed as I thought it was in the eye department as I was going through the swinging doors as in one of the cubicles as your sister Hester was wearing a nurse uniform on she came over to talk to me as this was the eye department that took my eyelashes off as I need to tell you both that I might be getting back home soon whenever I get into my house I will be sending you a message to tell you that I have arrived back home as I hope to see you both again very soon to welcome you Christine back into my life forever as I still need to tell you what your mother told me about you Christine as she told me that she used to be a homehelp too as I didn't know that she had died as everytime my parents sent me to go for a message for them I was always bumping into her as she was the same woman who was talking to my own mother at Templetons supermarket as I hope to see you both again very soon as the wardens told you that I was dead as you both will see for yourselves that I am still alive as they only did this to get rid of me out of my house to Chris and Hester Brand from Billyxxx

A. A.

A. B.

J. B.

M. A.

A. C.

G. o.

J. S.

E. M. M.

Had a procedure done 14/11/22, was very nervous but ALL the staff I spoke with put me at ease, very professional, sorry I can't remember all your names (it's an age thing) but it was at the day surgery out patient department, thanks again 🥰

J. W.

All the staff are doing there best Hope they all have a nice Christmas and New year.

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