Reviews of Mobility Scotland Ltd. Stairlifts, Seating and Bed Specialists.. (Hospital) in Glasgow (Glasgow).

Mobility Scotland Ltd. Stairlifts, Seating and Bed Specialists.

656 Reviews

380 Comments

Hospital

Mobility equipment supplier

Disability equipment supplier

Medical equipment supplier

Unit 1 Glasgow Road, Kirkintilloch G661SS, Kirkintilloch, Glasgow G66 1SS

Description

Information of Mobility Scotland Ltd. Stairlifts, Seating and Bed Specialists., Hospital in Glasgow (Glasgow)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Mobility Scotland Ltd. Stairlifts, Seating and Bed Specialists.

Reviews of Mobility Scotland Ltd. Stairlifts, Seating and Bed Specialists.

E. G.

Would just like to recommend Billy at Mobility Centre Kirkintilloch for the great customer service he provided my mum on our recent visit. We were looking for a mobility bed for my mum and Billy’s attention to detail and time he spent with my mum was excellent. He talked about why my mum needed the bed and about what functions would really work for her and recommended the best mattress too. She even decided to buy a special chair too and again his customer service was excellent. He spent so much time with us and we never felt rushed as this was a really important decision for my mum to make. He was really patient and and made her feel special and she is extremely happy with her purchases. We visited on Friday the 23rd Sept. I would totally recommend Billy for his excellent service and knowledge of these products and advice.

A. F.

From first point of contact to installation of the stairlift, and the subsequent follow up call , this company has been excellent. Every single member of staff has been both professional and caring, providing a completely seamless service. On the day of installation, the staff arrived in plenty of time, worked quietly and left absolutely no mess. I would highly recommend Mobility Scotland.

D. R.

Felt I had to right this to let anybody know how great Mobility Scotland actually is. The level of professionalism and drive from Billy and he team to make sure all customer needs are fulfilled to a higher standard than ever before. Couldn’t recommend the company any higher. Great job guys !

J. K.

I visited Mobility Scotland based on previous reviews and I am glad I did. I was treated with the utmost respect from a very knowledgeable team who deal in first class products. My purchase (komfi-rider) scooter has made a big difference & I’ve already recommended the team to friends and family.

D. C.

I have always found Billy and his team, to be a very helpful, professional and happy bunch of people. Having worked closely with the staff, on several installations, I can certainly recommend and confirm they are always focused towards customer satisfaction and care. Great Bunch of people and a credit to the company.

B. A.

Great service and attention to detail - mum was delighted with the new chair which will assist her getting up . Happy to recommend due to the whole experience from start to finish

f. c.

We visited yesterday to look at profiling beds for our 96 year old mum. Billy was helpful from the outset as he helped us with directions meeting us at the door with a cheery smile. He listened carefully to our needs, answered all our questions knowledgeably taking time to ensure we made informed choices from all available options. We are so pleased that we visited and were able to buy exactly what we wanted, and needed. Would highly recommend a visit if you are considering a purchase. Fantastic!

E. M.

Excellent service. Billy went the extra mile to look after me, staying open late so I could visit his showroom. Extremely knowledgeable about his products. Listened to what I want to achieve and what my limitations are and helped guide me as to what might be suitable. I would also be happy to go here for assistance in finding equipment for clients wishing to purchase their own equipment (I am an OT).

A. H.

We were looking to purchase a mobility scooter for my mother and were unsure where to go so i searched online and found Mobility Scotland in Kirkintilloch. As soon as i started to read the reviews i knew that this was the place we were looking for. We turned up one Saturday afternoon and were met by a lovely lady called Claire who immediately put us at ease with her calm, friendly manner. Claire asked all the relevant questions so that she could ascertain exactly what type of scooter my mother needed. Claire showed us all the options she had available, she made us fully aware of each aspect of each scooter and she answered every question we asked her and most importantly she left the decision entirely up to us as to which choice we should make having given us all the relevant information we required. There was NO hard sell and NO pressure. Having chosen her scooter my mother had a test drive and we made arrangements to go back to pick up her new scooter the next week. The scooter was ready and gleaming exactly at the time and day we had arranged with Claire to pick it up. Claire went through an extensive handover process leaving nothing to chance and again answered some questions we had thought of we complete ease. Claire reassured us that at any time she was only at the other end of the phone if we had any questions or if we encountered any problems Mobility Scotland would be there to rectify and support us going forward with our purchase. In summary i would Highly Recommend Mobility Scotland Kirkintilloch as a great company to deal with. The Staff we encountered were polite and friendly and i have to say that Claire was just outstanding! She is a real asset to this company and i cannot praise her highly enough. Thank you.

S. A.

Excellent service during stairlift installation for my parents. Professional & friendly staff.

J. H.

It has taken me a long time to accept the benefits of aids and adaptations and numerous visits to 'Mobility Scotland' (just to look) who have been so knowledgeable and positive about their huge range of products to help me maintain my independence. The staff and service is first class, professional and nothing is too much trouble. Eventually, I have purchased an excellent, modern style bed but with hospital bed features, then in recent weeks a new wheelchair and fantastic riser recliner chair. All of these have made a massive difference to me and my family as I am now actually more independent with the correct aids. I have no hesitation in recommending 'Mobility Scotland' for all your mobility needs and the repair, maintenance service is second to none. We still visit the shop just to keep up to date on new products and get impartial advice from the excellent team of staff. As far as we are concerned you won't find a better mobility store!!

J. M.

I have been working with Billy and his team for a number of years now and they have been a huge help and support in my efforts to look after and make the life of my brother as comfortable as possible. I have found them to be nothing but professional and accommodating in so many ways. I have been working with a number of providers over the last 30 years and Mobility Scotland are head and shoulders above them all. Thanks again Billy and his team.

F. T.

I thought I was just looking for a supportive chair, but from the minute I stepped into the showroom I became part of a whole new level of customer focus & support, ensuring I ordered what was best for my requirements. My chair was delivered during the day, and Billy came along later to make sure I was happy with it. I can certainly recommend Mobility Scotland !

D. R.

What a team at mobility Scotland. My scooter stopped working the day before going on holiday. After a quick phone call to Billy he had it straight in to see if it could be fixed. Had to order a part but Billy made it useable while on holiday. Received a text mid way through my holiday to check all was ok. It was dropped off after my holiday to have it repaired & also fix some minor damage done at the airport. Received a call 2 days later to say it was all fixed. Fantastic service from Billy and his staff. I would highly recommend Mobility Scotland

C.

As a copywriter I thoroughly enjoy working with Mobility Scotland and assisting them in growing their digital footprint. Mobility Scotland’s USP is their dedication to providing high-quality mobility equipment throughout Scotland. The company’s success is a testimony to Billy and his teams commitment to providing every customer with a tailored, personal solution.

A. R.

Bought a recliner for my mother, but the one that arrived had the pocket on the wrong side. Wasn't much of an issue for her as we just thought the request got lost between the showroom and the manufacturer. Got a call from Billy a few days later to say the wrong chair was delivered and the correct one was ready to be sent out. His team collected the original chair and returned with the correct one within an hour. Excellent service. A pleasure to deal with in the showroom and the lads who delivered and set up the chair.

J. M.

I highly recommend Mobility Scotland. I have visited the store twice in the past month with a view to checking out their riser recliner chairs and wheelchairs. Billy is highly professional and is extremely knowledgeable of the equipment he is selling. All communication, from point of sale to delivery, setting up and instructions were provided by Billy and his team in a professional manner. The store is following all the safety guidelines with regard to Covid-19 and delivery staff wore appropriate PPE.

L. C.

Every staff member at Mobility Scotland is so helpful. They really can't do enough for you even if you feel that you are being quite difficult - nothing is a bother. I have been a customer for several years now and have never been greeted with anything other than a smile. The staff always remember us so it feels like the real personal service. I could sing their praises all day and it wouldn't be enough!

W. C.

Top class support from Billy when choosing a profiling bed. Engineers are highly professional and pleasant to have in your home. I’m glad that I shopped around to find this gem of a company. Hope this reassures others when looking for trustworthy support.

R. C.

Fantastic working with Billy and Clare. A warm welcome (COVID friendly), talked through my requirements and met every one of them. Cannot praise the professionalism high enough. Well done team Mobility Scotland.

i. m.

Can’t praise Mobility Scotland highly enough. From the moment you walk through the door nothing is too much trouble. My mother in law was looking for a new mobility scooter and having bought several items from Billy in the past he was her first stop. Billy went through all the options available, explaining all the pros and cons of each one, there’s no pressure and the customer service and aftercare is tremendous and Billy and his team are always on hand to help if there is a problem or you need any further assistance. I would not hesitate to recommend Mobility Scotland to anyone.

D. M.

My mother and I were met at the door by BIlly. He had a brief overview of my mum's requirements for a chair and had 4 ready for her to try. The first one she tried fitted the bill perfectly. During our visit, mum was treated like the queen, people fussing over her.and making sure everything about the chair that she wanted was perfect, measurements taken, fabric chosen. The price was excellent and the delivery time of 10 to 15 days was great. Thank you to Billy and his staff.

J. D.

Having recently purchased a rise/recliner chair for my elderly mother in law from Mobility Scotland I would like to say that we are very happy with the purchase and with the customer service we received. All the staff from the manager, to the staff who delivered and fitted up the chair were very helpful and pleasant to deal with

P. T.

Excellent service from Claire. Friendly, understanding and explained everything we needed to know. My Uncle is delighted with his scooter which will completely change his life. Thanks to Billy and Claire for all their help!

M. R.

We called in just for advice about which scooter to hire for a holiday in Florida. We were seen by Claire Kennedy who was just wonderful. She took us through all of the scooters that would be appropriate and by the time we left she had given us all the information we needed. She was professional and friendly and went out of her way to be helpful. If we need a scooter in the future then this is where we will buy it. We thought we would buy an over chair table for a relative but the ones in the centre would not fit over a recliner. Claire gave us advice about where to get one online. We would highly recommend this centre and Claire Kennedy.

A. M.

We have just purchased a new adjustable bed from Mobility Scotland to replace one we've had for approx five years. We would like to take this opportunity to thank Billy and the Team at Mobility Scotland for all their help in making our decision to purchase our new bed from them. We had already visited our previous supplier, Bensons Beds, but found their knowledge of our requirements sadly lacking. Once we had visited Mobility Scotland, it only took minutes to decide where we wanted to purchase our new bed. Billy gave us excellent guidance an options that we didn't get get from Bensons. From ordering to delivery and set up from Mobility Scotland has been exceptional and we have no hesitation in recommending them to any future customers.

D. B.

Fantastic service, advise and support from start to finish with Mobility Scotland. Made the whole process of selecting the right equipment easy and straight forward - I would highly recommend for all your needs. Thanks to Billy and the team.

G. B.

My 97 year old Dad is delighted with his new Mobility Scotland armchair. The staff spent a lot of time helping us to try out and chose the most suitable one. The delivery included setup and positioning to make sure everything was right. Couldn't ask for better customer service.

T. R.

Fantastic service, so helpful, friendly especially Claire. The gentlemen who delivered and installed the profiling bed and mattress, very efficient, herful and explained the equipment and demonstrated how it worked so clearly. Can highly recommend.

H. W.

My Dad took ownership of his new Hydroflex Chair today and is very happy with it. Customer service was excellent throughout, from initial meeting to discuss my Dad's needs, to handover. I can't recommend Mobility Scotland, and Billy in particular, highly enough, thank you!

S. G.

We have visited Mobility Scotland in Kirkintiloch many times. The gentlemen we dealt with on our latest trip, BIlly, was very good. Extremely pleasant, approachable and knowledgeable. Nothing was to much of a hassle. Great service and we would highly recommend this shop. Many thanks John and Flora Martin

G. T.

Can't recommend these guys highly enough. My Dad has very limited mobility and was needing to get himself a good quality comfortable rise & recline chair so that he could elevate his feet to relieve fluid retention in the legs, and also to make it easier to stand up to his zimmer. Before we even stepped in the door Billy appeared outside with an umbrella as it was a wonderful winters day (ie it was raining), we were all made to feel extremely welcome, offered teas and coffees, before Billy had a chat regarding what my Dad was looking for in a new chair to establish what would best suit him, took a few measurements in order to get the correct size of chair, then went on to explain in detail the differences between chairs at different levels of the range and his personal recommendation at what he thought would be the best type of chair to go for. Based on his recommendation my Dad tried out the first seat recommended to him by Billy and he was instantly smiling, I have not seen him looking so comfortable in a chair for months, the recliner lifts his legs to the height needed, and with the rise feature of the chair he was able to stand straight from the chair on to his zimmer without assistance for the first time in weeks. He remained sat in the chair for probably the best part of half an hour and didn't show the slightest signs of discomfort, at no point was Billy trying to upsell, if anything his focus was ensuring my Dad got the best value without paying over the odds for it which is a very rare occurrence in a furniture sales environment. Needless to say my Dad ordered the chair without hesitation, that was on Monday and his chair is getting delivered on Friday, combine that with a 2 year warranty and next day response if any breakdowns occur you really can't fault Mobility Scotland in the slightest. I'm sure all their staff are of the same exceptional standard as Billy, a refreshing example of total professionalism and quality, would be great if all businesses displayed the same standards!

H. M.

Having spent an unpleasant hour or so, due to substandard customer service, in a state of the art, mobility shop where I was looking to replace my old self propelled wheelchair, I then spent a similar amount of time at Mobility Scotland Ltd, Kirkintilloch. The experience was a lesson in “don’t judge a place by it external appearance, or flashy website!” From the moment I entered the premises Claire was the epitome of what you would hope for in a mobility salesperson. She was welcoming, friendly, a good listener, professional and obviously had a heart for her work and for people with disabilities. I watched her with another customer in for a small item, and Claire treated her in exactly the same way as myself. She was also excellent at unobtrusively assessing my disabilities and then relating them to my likely requirements, but without saying anything until once I had started trying various wheelchairs. She then shared her observations and made helpful suggestions. She was patient and offered additional information about items without being asked, as well as answering my numerous questions. At the end of my visit I ordered a new wheelchair and some accessories. While the premises at Kirkintilloch are in an older building which is not that attractive and the setup could never be described as large, or “state of the art”, they carry an adequate stock to enable informed choices to be made and Claire used catalogues to show me a range of accessories that I was interested in which weren’t in stock. Price wise they can accommodate most people and while you can get the same items cheaper by going on the net, or to some other places, the quality is not always the same. The service here is second to none and that, in my opinion, is priceless. I collected my new wheelchair later in the week and the handover service was excellent. Claire took time to check everything was working as it should and made sure that the footplates had been adjusted to suit the length of my legs and that the brakes weren’t too stiff, but were effective. She then came out to my car and offered to lift the chair into the boot for me. All in all a great experience. Thank you.

A. M.

I cannot praise Billy and his team highly enough. With his assistance he selected the best chair for my dad and gave him a much better quality of life. The aftercare service is fantastic as well.

S. I.

This is an amazing service. Thank you Billy for being so caring funny but at the same time very professional. Your kindness in helping firstly mum & dad and now my husband Iain. Your a star God bless you

J. O.

Great service from start to finish, staff couldn't have done anymore for my mum,she was treated with respect and dignity. My mum got a rise and recliner which she loves and it has benefited her slot. She also got a craftmatic bed again treated with respect. I cannot praise Billy and the team enough for all your help and a follow up call to see if everything was ok with products. Thanks again.

K. B.

Couldn't have been more helpful when my Mum bought her scooter. Were even there after she had bought it and needed a bit of advice over the phone. It was out of hours when we called but she got a call back straight away which helped her get the scooter moving again. She was at hospital appointment and couldn't get it to move. She had just moved a wee switch the wrong direction and couldn't work out why it wouldn't move. The guys were there right at the end of the phone. Excellent customer service. Above and beyond. x

G.

Fantastic experience from walking into showroom, we were met by Billy who took time and was great explaining everything to my elderly mum and myself, we were looking for a rise and recline chair. The 2 men who delivered the chair and also a table, were fantastic also explaining everything to my mum, I also received a tx telling me they would be at my mum's house within half hour. Great service all round, would highly recommend this company! Gina Lightbody

J. L.

Such a fantastic range of products and a fantastic service from the staff, nothing seems to be a problem. Always cheery and smiling whilst delivering a first class service. Great stock level and variety of products. I know Customer service is paramount to Billy and his staff and thats what makes this Business the success that it is. Keep up the good work and great idea having bowls of fruit for the customers, nice touch. Mrs L Clarkston.

L. C.

Can’t thank Billy and the team at Mobility Scotland enough for their support and assistance, who went over and above to help my family during these tough times. I had ordered Sherborne adjustable beds for my parents prior to my dad being discharged from hospital following a below the knee amputation, just when lockdown happened and all production stopped. Due to the pandemic, my dad was released from hospital earlier than anticipated with nothing in place within the room to assist him. When talking to Billy about the situation we found ourselves in, he very kindly arranged for various items which would provide him more comfort in his own bed. Once the British Healthcare Association gave clearance, Billy was able to supply us with a with an adjustable bed for my dad which was a great help until we were able to take delivery of the new ones. Their new beds have now been delivered, installed and providing them both with a lot of comfort especially making life easier for my dad. I have been very impressed with the service from start to finish and would highly recommend Mobility Scotland to anyone as they have made these tough times easier for all the family.

C. G.

I have dealt with Billy and the rest of the team at Mobility for a number of years now. Although our relationship is a business one I would always recommend Mobility to friends, family and any of our customers. They offer a great service, excellent products, friendly, helpful and go over and above their customers expectations! A pleasure to do business with.

S. S.

A great visit today when buying a mobility scooter. Super advice and every question answered without fuss. Thank you Claire you certainly know your job. A pleasure to deal with you.

s. f.

This shop was a great help to my dad while in Scotland,as my dad forgot his mobility scooter key while we was travelling up to Scotland from London and my sister found this place in a hurry as we was up there for a couple of days and they were glad to help and bent over backwards to help us with a spare key which was given for free and dad brought a scooter rain cover as a thank you for helping so much it was a lifesaver now on my mums keys as a spare. we will come back to you with if we need anything else and would be glad to give them the business when we are in Scotland again 5* Thank you again

C. H.

My mother purchased a Sherborne Chair from Mobility Scotland and from the minute we walked through the door we were looked after by Billy. He put my mum at ease and explained the benefits of the chair from top to bottom, along with that he talked my mum through all the safety features of the chair, some of which I had no idea were very important. To Be honest I was going to purchase a second hand chair from a friend but so glad I never as these chairs are made for each individual and buying the wrong one could result in accidents I'm sure. Thanks again guys and I think on the way out when my mother spotted the beds you have in stock means it won't be long before we are back.

K. R.

Claire was extremely helpful and gave us all the options available. She helped us decided what was best for our needs. No rush, no pressure, very helpful and friendly. Chair was delivered when scheduled and everyone is happy. Aftercare service will always be available should we need it. Stress free service. Many thanks.

N. M.

Visited today after receiving a recommendation of terrific service and aftercare, and cannot recommend Mobility Scotland Ltd enough! Billy was so informative and helpful, nothing was too much trouble for him. Totally first class service. Anne Martin

C. A.

I wish more businesses were like this one, how refreshing to be treated like a person rather than an inconvenience! Billy was extremely helpful & courteous to my husband & I. We had an issue with a mobility scooter and he quickly diagnosed the problem advised us what needed to be done, clearly laying out our options. He also gave us valuable information about insurance & maintenance schemes.

C. o. G.

Without question Mobility Scotland offer a far superior and more personal service than the large faceless multi nationals. Their professionalism and no pressure approach wins my vote every time. Well done folks.

S. S.

I dont know were to start with this company except to say how fantastic they are! Billy came out and asked all the right question to get an exact chair and bed to fit my mums needs. Couldnt be more helpful and kept to the promised time scale. When the chair and bed came yesterday the guys couldn't do enough and i cant emphasis how helpful they were. Anyone looking for a bespoke chair or bed, this is the place to go 100% Thanks again guys!!!

K. S.

Re: Rehab Profiling Adjustable bed Outstanding service from Billy, Kenny & the team. The service is honestly second to none. Was given excellent advice & recommendations. Everyone is highly professional, accommodating & very understanding. Excellent delivery team who will respect your home. Great after sales service. Go here if you can.

A. c.

First class service from the team. Each member of the group are clued up with the items on sale &go out of their way to get what is ideal for me. The products are great & the after care is brilliant. The times when I've been there and it's been really busy they've always kept me up to date on progress of when I'll be seen & even grabbed me a coffee while I wait - can't recommend them enough! Their display rooms are great and absolutely loving the new showroom up the hill which has lots of reduced pre owned scooters & new Ramps & grab rails.

M. H.

Service was excellent and kept up to date on scooter delivery, on collection it explained thoroughly on how to dismantle and rebuild. Billy gave best advice suitable for father-in-laws needs and all staff here are welcoming and friendly. Would highly recommend.

R. W.

I had the great fortune to work with Billy to create a promotional film recently and in all respects of what I witnessed as part of that, it was a highly professional and high value business delivering exactly what customers need. Beyond that though, were all the elements I witnessed but couldn't put in the film because they were genuine moments with customers (who I couldn't film). Rarely have I seen people coming in to a business looking for help treated with such respect and integrity. Billy and his team, from all that I witnessed, genuinely care about delivering the best solution, the best service, for people who come to them, even if that doesn't necessarily mean making the sale. As someone whose mother has rheumatoid arthritis, I'll certainly be bearing Mobility Scotland in mind for future aids.

B. G.

Despite the fact that, to date, we haven’t actually made a purchase, Billy and a new member of staff called Lorna, patiently and pleasantly gave us all the information we needed and spent a lot of time with my husband allowing him to try any scooter in which he showed an interest. Customer service was indeed 5 star, we would not hesitate to recommend this company

L. S.

Welcomed to the Kirkintilloch store by Billy who was absolutely great. He had excellent product knowledge and could tailor the product to exactly what we needed - he went over and above. We would definitely recommend. Five stars!! :)

G. A.

We visited Mobility Scotland when a deteriorating hip meant using a stick for support was no longer an option. Although not in store we were given a webpage to acces and choose the mobility aids required. These friendly,helpful, knowledgeable staff ordered them in,assembles and then delivered them. Whist there I tried the various stair lifts. And now have one on order very exciting! Thanks to Claire, Billy, Pierce, John and Peter I am now mobile again regaining confidence to move around the house and to go out without fear of falling. I'm looking forward to even more independence with my stair lift. Thanks so much each of you.

J. R.

Excellent experience with Mobility Scotland in Kirkintilloch. My mum had a bit of an ordeal with a scooter she bought over Facebook (lesson learned!) so we popped in to see about getting her a new one. The staff couldn't have been any friendlier - especially Claire who dealt with us. After speaking to her about what had happened and what we were looking for, she showed us a few models within our price range. She went through everything like how to dismantle them to fit in the car and all the specifications of each one before letting us make a decision. We were able to take the scooter there and then and my mum was absolutely over the moon. What a difference knowing she has a reliable machine with help on hand should anything go wrong. She's got some independence back. Overall superb customer service I would highly recommend. If you or anyone you know needs help getting around I would definitely give them a visit.

T. H.

Would like to thank Mobility Scotland Kirkintilloch branch for the help and assistance in helping my Father in law get his mobility scooter today, The staff were amazing, Claire and Billy made every effort to help Den get the scooter that was just right for him, they put us right at ease and Claire explained everything to my Father in law in such a way it was easy for him to understand what was happening. There was no hard sell or pressure on him, they just gave him all the various options and let him choose with no pressure at all. The way the staff in that branch worked was wonderful, so once again on behalf of my Father in law and myself thank you very much for your help and assistance.

J. P.

I was delighted to use Mobility Scotland for the second time, the first being for my mother in law who is enjoying the benefits of her rise and recline chair. Now my own elderly mother does not know how she would cope without her recently installed stairlift and is eagerly waiting for a rise and recline chair also. The service provided by Billy and the team was second to none and they were extremely empathetic to the needs of both mums, helping them remain comfortable and independent in their own homes. I would highly recommend this company.

F. T.

Thank you Billy at Mobility Scotland Kirkintilloch for your excellent service. We appreciated the time you spent with us explaining everything about our purchase. Norman is delighted with his mobility scooter. He now has the freedom to get out and about and keep up with me and the dog. 5 stars all round!

L. M.

I contacted Mobility Scotland shop in kirkintilloch when i was having problems with my mum scooter, i spoke Claire and Billy they where more than helpful with my issues i was having with my mum boot scooter and helped myself sort the problem, I couldn’t recommend the shop anymore the service they provide is 5 star, thanks for everything x

V.

I ordered a chair and dealt with Billy, he made the whole process easy. Chair was delivered before time and also looks and works amazing. My dad has already been able to be taking out in the sun in the patio area and common room a lot more easier due to the chairs easy movement in its wheels. Strong sturdy comfy chair.

S. B.

From the very first point of contact with Mobility Scotland I was made to feel that my business was important and the follow up service was excellent. I wanted a stairlift fitted for my mum whose discharge from hospital was dependent on this installation. Mr Billy Finnie listened carefully to my requirements and ensured that the lift was installed within six days of our first conversation. He provided a friendly and caring approach and most importantly an efficient service which allowed my mum to come home sooner rather than later. Well done to everyone at Mobility Scotland.

T. L.

We recently visited Mobility Scotland in Kirkintilloch to look at their mobility scooters. We were very impressed with the impartial advice covering the complete range after our requirements had been discussed and were able to test drive a few of the models to see which one suited us best. Mobility Scotland have a wide range of models over a wide price range so there is plenty to chose from and all the indoor ones will break down into easily handled parts for lifting into your car. We received a comprehensive handover with the operation and controls fully explained. If you are considering a scooter then I would also recommend a hoist if your car can take one as it just makes life easier. The overall experience was professional, impartial and stress-free in a very friendly environment.

A. M.

I was looking for a replacement key for my sisters wheelchair motor drive pack. My travels took me to Mobility Scotland as a last hope. The team were friendly and eager to help. Thankfully they found two keys and kindly were happy to part with one. We are back up and running again. Thank You so much to Mobility Scotland.

L. N.

This is the best company I have ever had to deal with, the help and advice was fantastic. No hard sell only helpful pointers and advice. The staff members were so helpful and courteous. I cannot thank them enough for all the help they gave me in picking a wheelchair for my Dad. I would highly recommend them for any help with mobility problems.

M. R.

Very helpful, informative and warm service again from Billy again, where he took time to make sure my mum purchased the best options for her. Took time to answer all her queries. Purchased 2 supportive chairs and a walking stick. Highly recommended.

M. A. W.

Excellent attentive and most of all showed a true caring aporoach when helping to assess my mum for a chair as she no longer is able to move or sit unaided after brain seizures. Mobility Scotland treated my mum with dignity and showed true compassion trying to deal with an upset family. Thank you for everything. I have no hesitation in recommending this company and a special thank you to Billy for all your assistance.

M. J.

Billy and his team are fantastic, its great to work with such a caring company. A company that provides top class customer service.

d. c.

My grandmother has had a number of surgeries this year and the purchase of a mobility chair has ensured her independance. As for the customer service from Mobility Scotland we couldnt have been more impressed. They installed the chair the same day and have been superb in their aftercare. These guys are the real deal.

e. s.

Billy and the team are top notch. Fantastic people and great service, Mobility Scotland really helped me out with everything I was looking for. Would recommend as they really care about what they do, and genuinely want to help.

B. J.

Can’t thank Billy and his team enough for the support when buying chair for mum and then 15mths later moving it to a new location. Billy and his team took the worry out of moving the chair to mums new home. Pearce and Ian were brilliant. First class service all round.

E. R.

Visited Mobility Scotland at their Kirkintilloch premises today along with my brother who was looking to purchase a mobility scooter. Excellent professional service from the minute we walked. Asked about our requirements and advice then given. Several scooters tried out. New one being delivered on Friday. Would highly recommend this company.

S. A.

Being a wheelchair user, I have used Mobility Scotland for many years. I can't thank Billy enough for all his help and understanding. He would never sell you anything just for money- he has to make sure it's right for you. I took my 94 year old uncle this morning and he couldn't have had better service. Thanks for everything Billy.

A. S.

Would just like to thank the staff at mobility Scotland for their professionalism in dealing with my mum who has dementia. We came in not knowing what help they could provide but you made her feel at ease and we left with a scooter. Will definitely be seeing you again in the future.

E. M.

A massive shout out to Billy @mobilityscotland🙂👍. I cant thank him enough for sorting out a dynamic mattress & adjustable bed for me so quickly! All done via email from hospital & at very short notice & bang in the middle of lockdown. You've been great, you have no idea. Big thanks to delivery men too, turned up early & made sure everything ready to use. Fabulous work from everyone.🙂🙌

I. B.

What's refreshing and wonderful experience my father and my sister's and I had in this center yesterday from the enthusiastic warm and inviting voice mail message to meeting the man Billy in person. We had a fantastic welcome we were offered tea and coffee made by the lovely Claire, then Billy listened intently as my sister explained our dad's need's and previous experience with motibility scooter's he was so patient and we went through various options till we got Dad the perfect scooter just for him. We spoke at great lengths on our long journey home about the manner and service provided by Billy and we all agreed it was obvious to us all Dad was Billy's priority not the sale of a scooter and we also agreed it was probably the best customer service we had come across in a long time so thank you Billy we really appreciated it.

N. M.

Fantastic service; from the friendly voice on the answer machine, the sensitivity of the sales, to the gentle patience of the delivery men. Couldn't recommend highly enough. This company is fully attuned to the needs of people who need supportive furniture and equipment and may be struggling to accept it.

K. B.

This review is for my mum who has just received a electric bed.The guys who delivered the bed were fantastic very friendly and understanding, brilliant service would highly recommend.went through everything to make sure my mum understood how to work the bed and she was happy with it to which she is ecstatic with it even gave bedding with it also. Can’t thank mobility Scotland enough many thanks Susan Boyle

H. R.

Great friendly, personl service and no rush or pressure for a sale. Billy listened to my needs and advised accordingly, even phoned manufacturer to check things out on certain features of a particular bed and thankfully he did as that particular bed wouldn't have suited my needs. So we visited again to try different beds to insure I was happy with the bed and all its features before committing to buying it. Can't wait for our bed to arrive.

M. M.

Mobility Scotland has Friendly Staff and Billy Has a Great Understanding Off Disabled Peoples Needs. He was Very Nice and understanding to my 79y Mum and Got Her a Great Deal on a Mobility Scooter . Which We Collected after 2 days . GREAT ALL ROUND SERVICE

L. L.

Absolutely fantastic service. The team are exceptional, took care of my mother and sister. Highly recommended.

A. S.

I have worked with Billy and Mobility Scotland professionally for a number of months now. Their commitment to quality and customer service is genuinely reflected in everything they do. If the necessity arose, I wouldn’t think about going anywhere else for mobility products.

J. H. M.

When my wife was looking to purchase a mobility scooter we decided to visit Mobility Scotland at Kirkintilloch. I glad that we did.The service we received was excellent for start to finish.Many thanks to Claire who took time to show us around the showroom and show us the scooters on display.Nothing was to much trouble to her she took time with my wife explaining all the features and controls and giving advise on what scooter would best serve her needs.She also showed me how to assemble and dismantle it for ease of fitting into the car boot.Thanks also to Billy for showing us ramps i was interested in.I would recommend that if you purchase a scooter you take out insurance which also covers breakdown assistance.I would not hesitate in recommending Mobility Scotland to any potential customer.

R. S.

Billie was incredibly helpful in selecting the right chairs for my parents, and equally diligent in making a special effort to ensure that they were delivered in three days. This accommodation forestalled some serious complications that would have occurred had he not been successful. This is a person who not only gives assurances, but can be depended upon to keep them. Bottom line is that Mobility Scotland is the sort of company I prefer working with which, sadly, is a bit of a rarity these days.

G. R. P.

My mother (90 years) has acute arthritis in her hip and is now severely disabled. They can't operate on her because of an existing heart condition and is on strong pain medication, so she has been struggling to get up and down her internal stair, on her hands and knees, for months, and when I asked her local council for help they said it would be at least SIX MONTHS before they could even assess her. In desperation, I turned to Mobility Scotland, Kikintilloch, who were also in her locality. Having spoken to Billy the Operations Manager there, I felt at ease in asking him to liaise with my mum and sister directly as a matter of some urgency as I am in the Scottish Borders some 85 miles away. On behalf of us all, we would like to express our grateful thanks to Billy and his team, in getting out to see mum quickly and they have now installed her new chairlift with a week of my initial enquiry. Mum loves her new stairlift and we can sleep a little easier at night knowing she is less likely to suffer a serious fall. I can't recommend this business highly enough. Graham Riddell

M. B.

I highly recommend mobility Scotland Kirkintilloch Lovely friendly people who will advise you on your choice of products. They want to make sure you make an informed decision. My parents and Husband wear the cosy slippers and they are great. So easy to put on and take off, they look good and are very hard wearing So pop a pair into your basket before leaving, a little something to look forward to using when you get home.

A. M.

Thankyou to Claire at Mobility Scotland. Her advice and help was exceptional, demonstrating a great experience and knowledge in this area. Thankyou. Alison McLeod.

P. S.

Outstanding. My family interrogated the market in Scotland for Stairlifts and Homelift companies and Mobility Scotland came out on top every time. The transparency, enthusiasm, responsiveness and overall professionalism was head and shoulders above everyone else. When you’re spending £15k on a homelift you need to get it right and we did, install complete after only 6 weeks and it’s amazing, mum and dad have access to the whole house again and we have peace of mind. Firmly Recommend.

K. R.

Just ordered a mobility chair for my mother-in-law. Billy and Claire were very helpful and have organised a delivery before christmas. Not the first purchase we have made here and won't be the last. Easy to deal with when you most need it. Definitely recommended.

N. K.

Billy and his staff show great passion and enthusiasm in helping their customers get exactly the right products for their needs. They have a vast amount of expertise within their team and are always a pleasure to work with.

M. G.

I cannot recommend Billie and his team highly enough. I have been trying to source mobility equipment for quite a while. I walked into his shop, and I was 'sorted' before I left. The customer service is excellent, and the all the staff so helpful.

G. D.

Having been very satisfied with a scooter purchase, returned to look at riser recliner chairs. The service we received was amazing including the loan of a suitable chair till the one we picked arrived from the manufacturer. This understanding of the problem made all the difference at the time and made life much more comfortable . Extremely thoughtful service.

J. M.

These guys are fantastic, from the initial call right, to discussing the bespoke service they could offer was first class and I would highly recommend them.

D. C.

No problem too much for the team to handle however small it is. Great after sales service from a first class outfit. I would without any hesitation recommending this company to potential customers.

Y. P.

We received excellent service from Billie, he was patient and attentive, spent time explaining the product and ensuring that mum was comfortable with the operation of her riser chair.

M. M.

Professional service, quality and advice, specialised armchair was made to a high standard along with accessories. Billy was most helpful with a vast knowledge and experience to help decide what's the best for your needs. I highly recommend and rate Mobility Scotland and give it a definite 5 stars. Thanks again. Michael Munn - Glasgow

P.

After a visit to Mobilty Scotland in Kirkintilloch this week with my Aunt, I can honestly say that the staff and especially Billy could not have been more helpful, very knowledgeable about the products, so much so that we purchased a a mobilty scooter there and then after visiting a few mobility stores the previous week. I would highly recommend these guys.

A. H.

Fabulous range of products in the showroom. extremely helpful, cheerful and knowledgeable team who go out their way to ensure you are completely satisfied with your purchase. Amazing service continues in the aftersale too. Well done guys. Keeping doing the great work you do.

J. F.

We have just had a Stiltz Duo+ homelift installed, and my Wife and I are delighted with it. From start to finish of this project, Billy and his team ( Andy and Ian), were totally professional, excellent tradesmen, and good guys to go with it!! Highly recommend these guys, their company and of course the lift. Jim and Betty Fraser, Hopeman.

C. D.

It is Friday 5th July. The time is 4:45pm. Having spent the whole day travelling up to Tarbert (our overnighter before catching the Ferry to Islay), we checked into the Anchor Hotel. It was then that my father in law dropped a bombshell! "I have left the battery to my mobility scooter at home!!" Home is Glossop Derbyshire. Our annual family break to Bowmore is now in the balance. What to do? After contacting the provider of Dad's mobility scooter I was given four telephone numbers listed as distributers of the mobility scooter in Scotland. The first number returned a recorded message out of hours! The next was another recorded message, but this time a ray of hope! It was Billy Finnie stating "please hold and a representative of our customer service will be with you shortly" (or words to that effect). On the line comes Billy himself, after explaining our predicament, an offer of providing a replacement battery and charger from a demo unit was proposed. A quick check on Google Maps of the postcode G66 1SS showed a mere 2.5 hrs to get there! Billy suggested I call him when twenty minutes away and he would talk me to the door! As agreed we met on time and I took delivery of the said battery and charger. Another drive back to Tarbert and I presented the battery and charger to the in laws. Dad was pleased as punch that we could now have a comfortable holiday on Islay as planned, no need for crutches! . A final raise of glasses to Billy in the wee hours, the rescuer of our annual holiday to Islay. This is an example of customer service "nae" obsession to serve a fellow man in need. Forever grateful to Billy and his team. Chris Dineen.

N. A.

Thank you Billy and team for all your help and advice. We cannot speak highly enough of the excellent customer service we have received from you on every visit. You take the time to give the advice needed and you even demonstrate the product and how best to use it. If you need mobility products, this is the place to go, you will find all you need. Tom & Nancy.

C. M.

Required a stairlift, excellent service from start to installation, I would highly recommend Mobility Scotland.

N. C.

I visited the store to gain knowledge regarding specialist seating. Billy and Claire were very welcoming and demonstrated the various features and benefits a chair can provide. They have a vast amount of knowledge of their products - both extremely helpful!!

d. w.

I am a support worker and took my service user to have his power pack for his wheelchair fixed. I found the owner and staff really friendly, professional and extremely helpful, and I have no hesitation in recommending Mobility Scotland's services.

B. D.

My in-laws now require to sleep downstairs and we were unable to move their beds that we got from Billy and his team. After a phone call to Billy, it was all arranged and the guys had the beds downstairs without any issues. Great after sales service

T. W.

Great company and the staff are thoroughly professional in all their interactions, both with the general public and business to business. We are delighted to be working with Billy and his staff this season and we hope our partnership continues to run long into the future. Keep up the good work guys! Gerry Britton CEO Partick Thistle FC

R. P.

Bought a karma wheelchair in October 2015 with the excellent fitting advice of Billy Finnie whom we found to be very helpful and caring. We returned for a service and some repairs in March 2017 and again We're delighted with the fine workmanship of the technical department and the warm and friendly dealings we had with Gillian and Billy . We were also amazed at the rapid turnround of the work and also appreciated Billy's help with giving directions for an easier route back to Torrance and then to Milngavie .Many thanks to Mr Finnie for all his help and the excellent Department and staff that he heads.

P. R.

Met Billy at One Big Day at Ingliston on Saturday. Didn't have the scooter we were interested in (Illusion) but invited us to their showroom in Kirkintilloch. We visited today and couldn't have been made more welcome even though it was only a fact finding mission. top marks for helpfulness and product knowledge.

M. B.

Outstanding service. Well-informed, helpful advice. Good products. Claire was generous with her time, clear at explaining things, thoughtful and made the whole process easy. Highly recommended.

K. M.

Claire was very helpful explaining everything fully making sure the chair was the correct size and requirement for our needs. Available for delivery very quickly which was a big bonus. Would definitely use mobility scotland again and would recommend highly.

J. B.

Exceptional service and product. Having reached out to several vendors, Mobility Scotland was the one that stood out with expedient accurate responses. They delivered earlier that estimated, on cost and with a hassle free install. Delighted we chose Mobility Scotland and recommend you do also.

G. F.

Mobility Scotland is second to none in terms of customer care. I've known Billy and the team for 6 years now and he never fails to amaze me. A joy to work with!

L. C.

Thank you to everyone at mobility scotland. Your help in providing a suitible/affordable mobility scooter for my gran has been exceptional. Being 87 she had lost all confidence going out to the shops as she was unsteady on her feet. This has given her the little bit of independence she needed. Theres no stopping her now. Thanks again.

J. G.

Excellent service again from Billy and Claire. The advice and assistance provided has been so appreciated when looking for toileting products for Dad. Highly recommend Mobility Scotland. Thanks again

A. H.

From a tentative enquiry with lots of questions to ordering and delivery, set up of purchase, my experience of this company has been excellent. Knowledgeable, polite and professional, all round superb work from Billy and the team. Very happy indeed

S. G.

My 86year Mum with complex health problems, R.CVA , Arthritis and chronic Oedema required a left hand handed electric recliner chair. Billy visited her to learn of her personal needs before and on delivery ''the most comfortable chair she has ever had' breathable material and wipeable. Holistic care at its best. Thank you BILLY and staff.

L. S.

My mother bought a rollator from them in 2015 and was so happy with it, because it reduces the pain in her hip and helps her get about more, that she bought a second one from them the following year to use at our caravan. We've been back a couple of times to get some running repairs etc done to them and the guys there couldn't have been more helpful.

c. d.

Great company to deal with, fantastic advice from Billy and my Aunty is delighted with her new curved stair lift, highly recommended!

G. D.

Billy and the team at Mobility Scotland are passionate about what they do and their customer service is second to none. They will stop and talk whilst others drop and walk! Highly recommended.

R. P.

I live in Kirkintilloch and have bypassed this place dozens of times and thought scooters and wheelchairs! How wrong can you get, think furniture, beds, chairs, riser/recliners, suitable for "big folk and small folk" they've got you covered. Personal attention, made to feel your the only person in the world, no question too small or to complicated, the staff are excellent. Had arranged to visit SCS & HSL - but the wife's carers suggested visiting Mobility Scotland Ltd. and am i glad they did - answer -YES. Would recommend this company any time, and intend to revisit to digest ALL they have to offer. But be warned, use a bankcard, they are right up there in the 21st. century and cash is old hat (like me) Thanks Billy you were a pleasure to meet! Oh, PS. just watch the person your shopping for, they can get very comfortable (and might just want to stay ) in the chair they're trying out my wife felt like having a wee snooze!

S. F.

Peace of mind was a massive factor in us working with the team at Mobility Scotland. I must admit our first attempt at buying a scooter was from a well known internet retailer because it was cheaper but it was a disaster, the scooter was delivered damaged and would you believe it, the wrong colour, the ensuing theme was wait five days for an engineer, then another problem would develop and it was another five day wait for another engineer, it was one issue after another, then one of the batteries started playing up, it was so, so, so frustrating. We decided enough was enough and visited Mobility Scotland in Kirkintilloch, from the moment we set foot in their showroom we were warmly received and importantly, listened to, the whole package of support and customer service, was explained to us and we decided to buy a scooter, six months on and we have had two issues which were quickly resolved and taken care of, stress free for us. Sometimes it may be cheaper to buy off the internet but it can cause you massive grief if things go wrong, well done Mobility Scotland you deliver what you promise and that's great products, amazing service and peace of mind.

F. D.

From the first meeting to the actual installation Mobility Scotland have been first rate, and delivered the stairlift in the shortest time frame expected. We were impressed by all the staff and give them our warmest thanks.

L. P.

Five star knowledge & Care is how I would rate this award winning company. Their help and knowledge is in valuable in a mobility market that can be confusing as to what is required for my needs. This is my third time I have been to this company and this time I require a stair lift. Within twenty four hours I have an on site visit arranged to discuss what is suitable for my house.

D. C.

I bought a stair lift for my aunt. Customer services second to none. From Sales guys to Installation and aftercare/support. Very competitively priced too. Would highly recommend.

s. w.

Excellent quality of service from Mobility Scotland. A slight problem was dealt with quickly and efficiently and very professionally by the team. Thank you.

D.

Fantastic company to work with with very high levels of service given to clients. Would highly recommended anybody to Mobility Scotland knowing they will be taken care of from start to finish.

M. P. S.

Very customer focussed business. Billy is super passionate about the business and indeed he clearly takes a genuine interest in his customers. Full marks - highly recommended.

J. M.

I have visited Mobility Scotland Ltd on several occasions and have found Billy and the team to be a breath of fresh air. I have a disabled brother of some 30 years and have relied on organisations over that time for various mobility aids and Billy and the team are head and shoulders above all the organisations that I have come across. Having family that are disabled is a big strain and Billy has taken a lot of the stress and strain out of the whole process. Your help is very much appreciated Billy.

J. I.

Thank you Billy for coming to our home to assess us for our chairs, Also the two young men who delivered them today, ( sorry I didnt get your names) They made them up and explained the working of them. Everyone has been very helpful and our chairs are excellent .

A. M.

Popped along on Saturday to get a couple of kitchen aids for my mother who has Alzheimer’s and dementia. Although they didn’t have what I needed on display, a member of staff went upstairs to the storeroom to look for some. Came back down with both. What a service. I’ll definitely be back for anything my mother needs. 5 star service ⭐️⭐️⭐️⭐️⭐️

G. O.

Visited Mobility Scotland to look at chairs for my 80 year old Aunt. She was treated with respect and given time to consider what she would like. Thank you Billy and team she loves her new chair.

J. M.

From walking through the door Billy treated my wife and I like royalty. Explained every thing about the chairs how they operated and all the options. Would highly Recommend this company.

R. M.

visited mobility Scotland Kirkintilloch on Monday 10/10/2022 regarding a new key safe box spoke to Billy who informed me that they discontinued supply and fitting them. Billy was most helpfull supplyiing me with suppliers who could help he also checked is store and found a spare new key box which he supplied at cost which was a very reasonable price cant praise him enough for his help and would recommend to friends in the future.

S. M.

A truly amazing company and always a pleasure to deal with, they give honest advice and are dedicated to helping improve the lives of the people they meet, I cannot think of a better group of people and thoroughly recommend Mobility Scotland , keep up the great work all.

J. M.

On behalf of Agnes who visited the showroom yesterday. Delighted with her purchase and was throughly impressed with the fabulous customer service and personal touch.

L. G.

Thank you so much for the kind and attentive staff who came with mums chair. They couldn't have been more helpful and also Billy who called to organise it all. Your staff are a credit to you. Many thanks.

O. a.

Excellent service from walking into the Showroom, which was fully COVID compliant, to the delivery and fitting of my parents Sherborne Bed. Would highly recommend Billy and the team. Thanks

A. H.

I visited the shop today for disability aids for my father and the assistant who served me couldn’t have been more helpful and pleasant towards me. I got exactly what my father required at a very reasonable price. I would definitely recommend this place to other customers.👍

K.

I was really impressed with the professionalism and helpfulness of the staff. From the minute you walk into the showroom you're made to feel welcome and the staff really care about getting it right for you and making sure you're happy with the product and service. I would highly recommend them.

C. D.

Komfy 4 & illusion - The amazing! Kenny brilliant service, on date of delivery from (Kenny the technician).Billy was great, made up my mind! Thanks to all the team & Billy. From Caroline David.

G. T.

Thanks to Mobility Scotland for rescuing me when my powerchair broke down. As always, very speedy repair and service from the engineers, and I was back on the pavements again. Nice new tyres for the winter too. I don't know what I would do without you! Glad to have my independence back. Love my powerchair.

K. R.

Claire was fanatastic and spent lots of time explaining all the options available to help my Mum with her mobility problems and the advantages and disadvantages of each. Can't recommend highly enough.

C. M.

Exceptional service! Called this morning as I thought I needed a new battery and The girl I spoke to, Claire, was very helpful and told me what to try and it worked......so saved me having to buy a new battery! Thanks so much for your help ......I really appreciate it! So nice to get such helpful, friendly and honest service!

P. M.

I recently had the pleasure in working alongside Billy and the team at Mobility Scotland, absolute joy to work with such friendly and professional people. Keep up the good work!

R. B.

Professional service from start to finish from Billy and Pierce. Highly recommend Mobility Scotland

J. T.

Lovely staff who couldn’t have been more helpful. Fixed a rollator in minutes. They looked happy to work there.

M. F.

Great service and support from a great team of professionals.

G. G.

Spent a good 30 minutes with Billy and Claire brainstorming a personal toilet issue of my father-in-law . Great advise with various options. now it,s up to my father-in-law. Thanks again Billy and Claire for your patients.

B. M.

Bought my scooter 5 years ago and it's been all over Europe and parts of America without any issues. Excellent service from the mobility Scotland team.

I. K.

Thankyou so much to the mobility team for replacement castors even though the recliner was 8 years old. Speedy service would recommend. 👏

S. K.

Working with Mobility Scotland on a professional basis has been a pleasure. It’s clear the pride they take in the quality of their product and their continued relationships with customers. Their many awards are well deserved.

J. L.

Needed a replacement bolt for my 3 wheeled Zimmer due to wear and tear, went into the Kirkintilloch brach and was given one free of charge. Many, many thanks, very much appreciated. Great customer service 👍👏👏

g. m.

My father (John) recently visited Mobility Scotland, to have 3 new tyres fitted to his mobility scooter, he could not speak highly enough of the service he received, and would not hesitate to recommend Mobility Scotland to friends and family alike

D. E.

The help and attention given to me in selecting, storing and installing my Opera bed was first-rate and I have no hesitation recommending this Company to others.

I. L.

Tried a few other companies for my mums stairlift but glad I went with mobility scotland. Great customer service and follow up calls. Couldnt be more helpful. Would definitely recommend

I. W.

I have been dealing with Mobility Scotland now for about 18 months and I can honestly say that the service and help I have received has been second to none, they are always prompt to deal with any queries and I have never had any reason to complain. Keep up the good work.

C. E.

The team at Mobility Scotland are always extremely friendly, helpful and knowledgeable. I would always go to Mobility Scotland ahead of any other mobility shop in the Glasgow area.

A. M.

Very friendly service! We were very impressed with Billy's knowledge about the product that we were interested in. My father is very happy with his new wheelchair!!!

G. K.

We have used and recommended Billy and his team at Mobility Scotland numerous times, fantastic service from start to finish. Great company to deal with.

M. N.

Fantastic service from the start. Highly motivated staff who go the extra mile. Thank you Billy Finnie for your care and attention to detail that you gave to my parents. Would highly recommend

H. N.

Would highly recommend Mobility Scotland. Billy carefully explained all the options to my parents and what was going to work best. Nothing was a problem, discussed many different solutions and no stone was left unturned. *****

T. D.

We went to get a chair for my mum, the staff went out of their way to help and advise us which chair would be most suitable and comfortable for my mum nothing was too much trouble and we even got a nice cup of tea from Billy, would highly recommend anyone looking for mobility products this is definitely the place to go.

A. L.

It was a really nice helpful and friendly service when we went to the mobility centre. They went out of their way to help us choose a product best suited to our needs. Keep up the good work. Alan and Susan

k. s.

My wife and I called at the showroom on a public holiday.We were greeted by Billy who very kindly opened the showroom for us and spent a considerable length of time explaining and demonstrating all types of chairs to us.I am sure that we left with the perfect chair for our needs.Many thanks to Billy for all his kind help and atttention.

M. “. M.

Billy and the team offer a great service and are very friendly and informative. I've done business with them for years and the team have always gone above and beyond what is expected of them. Highly recommend.

K. (.

Thank you Billy at Mobilty Scotland for helping my Mum to choose a suitable recliner chair for my Dad. Nothing was too much trouble.. a great customer experience. Delivery team were also very helpful considerate and professional. I would highly recommend this company.

K. H.

Billy and the team at Mobility Scotland are fantastic. Very knowledgeable and recognised within the industry. My needs always came first! Thank you.

C. D.

Great service, easy to deal with. Billy catered to all my needs for my mum. Would definitely recommend. Chris Friel

c. m.

Fantastic service from Billy Finnie, very patient and listened to our concerns to make the chair suitable for my fathers needs. Nothing was a problem, chair is fantastic, great service thank you.

a. m.

Billy and his team here are very professional and polite and dealt with everything in regards to my dads new scooter can’t recommend them highly enough such a very pleasant experience with everything explained so clearly

A. M.

Great people to work with, you must visit this company if you require a stairlift

r. t.

Very helpful when in the store and all the staff are so kind and caring and the customer service is amazing they always help if you need help with anything or if you have any questions. All around the experience was really good would always recommend the Kirkintilloch store to any other store.

R. M.

My husband just purchased more items from Billy and the team to meet his disability needs, and yes its true that by doing a lot of searching around on the internet you can find some faceless unknown supplier of unknown quality of goods who could supply you something similar a little cheaper, but beware, their ideal customer is one who buys something and then is never heard from again unless its to buy something else, no real after sales service, and certainly no personal service on the goods you buy to see if they are fit for your purpose, these are things you cannot really put a price on. Once you have purchased from mobility scotland ltd and experienced their complete end to end comprehensive service you will not feel the need to spend time searching the net and wondering what type of item and service have I just purchased, as time goes by I'm sure my husband will be back to Billy and the team for more, and he is local with a showroom where you can go and see and touch the stuff you want to buy, support your local businesses before we lose them forever.

N. P.

Professional and caring service - cannot thank you enough for taking care of us. Billy and his team offer a 1st class service.

h. s.

Billy Finnie couldn't have been more helpful with a problem we had with a mobility scooter. The staff we also very helpful and knowledgeable. Can't recommend this company highly enough

D. S.

Such friendly, professional service. Nothing us any trouble and so patient with my elderly mum She was treated with care and respect. Thank you so much.xx

A. C.

Great shopping experience at Mobility Scotland Kirkintilloch. Billy gave excellent service when I took my mum to buy a new wheelchair and even threw in a free gift along with the purchase. They delivered the wheelchair to my mums house the next day free of charge. Excellent.

J. N.

Just visited to enquire about a part for a 4 wheeled walker, and a key safe. Sorted out the part immediately and provided a quote for fitting the key safe. Very helpful and friendly staff team. Thank you.

A. g.

I cannot praise the team at Mobility Scotland high enough.Their patience and knowledge at the time of purchase was excellent, the installation was hassle free and the after sales service was outstanding. Thank you.

C. R.

Staff were very helpful when it came to choosing a wheelchair.Let us try different models and pointed us in the right direction.We bought the Karma Lightweight wheelchair 'Transit' model and used it the first time on holiday in Orkney ...a very durable but lightweight chair that even managed the paths around Scara Brae.I particularly like this model because the chair handles are positioned a bit higher than standard models which is great for me since I am tall..no more sore backs.I would highly recommend shopping here for choice,value and expert advice.

B. G.

Professional, diligent and great at what they do. Well worth a visit, purchased a bed and new chair for my folks, would firmly recommend. Awesome experience all round.

w. m.

That's three times recently i have visited the mobility shop in kirkintilloch and each time i have been attended by very knowledgeable, very friendly and well mannered staff, they make you feel so welcome from the minute you step in the door, until the minute you leave and the range of products is fantastic and the prices are very reasonable as well, put all of that together and it makes it a pleasure to go shopping there for all your mobility needs.

J. G.

Excellent service from Claire and Billy. Purchased an adjustable bed for my Dad - exactly what he required. Thank you so much 👍👍

c. H.

Have visited with my gran a couple of times. The staff are always friendly and very accommodating. My gran always comments on how they listen to her and make her feel valued.

J. B.

Top class service. Billy and Elspeth couldn't have done more to help my dad with his needs. Everything went to schedule and incredibly friendly and knowledgeable.

D. C.

Excellent service. Delivered to our home address in stirling within 4 hours of ordering! Went above and beyond what was expected. Would definitely recommend and use again! Thanks

D. M.

Great experience from sales through to installation. Can’t recommend the team from Mobility Scotland enough.

H. W.

Wonderful experience earlier today, arrived for my appointment and we were met by Claire very welcoming. We were looking for advice on how a stairlift might benefit us and Billy couldn't have been any more patient with us answered ALL our questions and provided reassurance without any pressure to commit. Would advise anyone looking for a stairlift to make this the first place to visit.

J. L.

Honest, caring company to deal with that have an eye for quality and strive for top service. Clearly put the customer at the heart of everything they do. Would recommend to anyone.

l. b.

I cannot praise service highly enough. Very personal service with great knowledge of products and very helpful advice. This company really cares and follows up on purchases. Well done !

L. T.

Went to purchase a new mobilator today and the service was excellent. Thanks to Billy ensuring that mum got exactly what she needed.

A. T.

Excellent service from Billy, even though we were only on an initial fact finding mission. We'll be back to make a purchase soon. Alan & Sandra

M. M.

Fantastic level of service offered by Billy and his team. Knowledgeable, honest, hard working and extremely friendly bunch. Five stars from me.

F. H.

Really catered for my Dad and Mum’s needs. The chair is great, the staff so helpful, kind and accommodating. Wouldn’t hesitate to recommend them to others.

J. L.

Mobility Scotland in kirkintilloch are a great company to work with,always there when you need them,sure beats dealing with online companies, value adding in all they do.

J. T.

Fantastic service ..very quick to respond. Staff are friendly professional and helpful .. have used this company before and will continue to use their fast and efficient service .. thank you so much for all your help . Jac and Paul

D. M.

Amazing experience all in billy was brilliant from the moment I got there till I got my scooter delivered can't recommend them anymore and will definitely be back for my next purchase, thanks for a great service

A. U.

What a fantastic service looking after my mum in law - from servicing her reclining chair to a seat belt for her wheelchair - 1st class in every way - well done

J. M.

From the first time Billy made contact with me about my Mobility chair it has been a quality service for start to finish. Big Thanks for all your hard work getting my Mobility Chair upto the Hebrides. 👌

E. K.

Very helpful staff, really friendly, genuinely interested to find the best mobility aid to fit my needs. Great experience and highly recommended!

M. T.

Billy @ Kirky, your help and advice is always priceless. Going that extra mile to ensure that everyone gets the best service possible. I would highly recommend a visit if you are in need of any help and advice, you will not be disappointed!

M. M.

Fantastic customer service from Billy. Nothing was a problem and we got mum the reclining chair that suited her needs. Good job done 👍

J. M.

Ordered a chair from mobility Scotland first class service from start to finish absolutely delighted with every aspect of service from this company would definitely recommend to anyone

J. C.

Bought a couple of things for my father in Kirkintilloch. Billy and the team could not have been more helpful. Highly recommended.

J.

Extremely friendly and courteous staff went above and beyond to be helpful when I visited today with my father to ask about walking sticks and ferrules, will definetely go back for future mobility aids should need arise!

B. T.

A great company to deal with. Really caring and want to do the best for their customers. Turn difficult issues into positive experiences.

D. L.

Fantastic shop, Billy and the team are so helpful.. Delivery was great and after care was out of this world. Thank u again

C. L.

Great advice for helping me with my Dad

J. S.

From first enquiry to delivery of Mum's chair Billy was most helpful. Excellent service.

H. G.

Fantastic service from Billy. Had gone in with what we thought was a reasonable idea of what we needed. Quick relaxed chat with Billy and he quickly identified a far more suitable solution, which covered the basic requirement and offered significant improvement. Delighted with both the service and pricing and would highly recommend.

M. B.

Very happy with the adjustable bed I purchased. The staff were very friendly and helpful, and I cannot recommend them highly enough.

J. T.

Been in a few times now and every time the staff have always been helpful and and have always taken the time to explain the benefits of what we have been looking for. We have never felt pressured into having to purchase anything even when just in for information.

A. F.

Thank you to all at Mobility Scotland for your help and efficiency when dealing with our order for recliner and sofa.

R. S.

Great service from Billy and all the staff that I met. Managed to get a mattress that suited my needs and now getting a much better sleep. Thank you all.

G. C.

Customers I have referred have always expressed gratitude for the care and attention for their needs shown by friendly staff.

A. H.

Business to business i dont believe that ive ever dealt with such a good,professional company. Absolutely phenomenal and the way business should be done - in a nice, fair friendly manner

J. F.

Visited the Kirkintilloch shop recently and was attended to by Billy Finnie. First class service and the staff were extremely friendly

R. T.

First class service and support from this invaluable local facility and would recommend this without hesitation. I have MS and this is a lifeline to me.

F. E.

I’d recommend anyone to use this company, the service was great and they really went out their way to help the best they could!

D. H.

Fast,efficient and very friendly service. Nothing is too much bother for Billy and his team. Cannot recommend highly enough.

T. H.

Everyone involved in the design, build and implementation of our stairlift has been really professional, I am really impressed with the final stairlift. can't recommend Mobility Scotland enough.

L. M.

I became aware of Mobility Scotland three weeks ago when my specialist nurse told me I would be provided with a riser recliner chair ordered from this company and to expect a call from them. This happened within a couple of days when a charming lady called to ask me a few questions such as my preference of colour. A few days later Billy called to arrange delivery for the following day. We were very impressed with the manner of Billy and Pierce who were so polite, respectful and helpful with a good sense of humour thrown in. Billy took time assembling the chair to make sure it met my needs. I am loving my new comfy chair and if this is an example of the service they provide, I would have no hesitation in travelling the extra miles to their showroom the next time I need an aid. Well done, all!

s. t.

Very good people to work with, they are very thorough in everything they do. Extremely friendly & helpful.

C. D.

Rise & recline Kind and caring staff who ensured that I was buying the right chair for my height, to ensure my comfort and safety. I will certainly return for future needs.

G. D. L.

The team at Mobility Scotland are professional, efficient and friendly. A pleasure to work with!

R. B.

These guys are top drawer professionals that really care for their clients. Simply a must!

L.

Have to say we've received excellent service and the back up service is second to none ! Many thanks mobility Scotland much appreciated !!

M. H.

Billy's a top guy, done business with him a few times now and would definitely recommend.

g. c.

Fantastic store friendly and professional staff Billy was first rate friendly and warm team excellent customer service. Gerry bhf

E. O.

Thanks to Billy and his team I found the whole experience from start to finish 1st class, would recommend ***** star

g.

Beautiful, practical, quality furniture with great service from Billy and his team. Thank you!

B. H.

The service is great, Billy is very attentive and accommodates all your needs! Staff brilliant and very friendly!!

A. S.

I had to source a special chair for my wife who has dementia and was advised this supplier. I was delighted with the results, the staff were most helpful they discussed my wife's needs with her carers and recommended a suitable chair. No pressure and chair delivered within weeks. Excellent and understanding service.

K. U.

Excellent service provided - very much client orientated! Defo recommend.

r.

Great level of service and very knowledgable staff, go out their way to make you feel comfortable and met my requirements. Would highly recommend

B. C.

Visited the showroom today, relaxed and friendly atmosphere from the minute you walk in, highly recommend :)

L. M.

Fabulous service, couldn't be more helpful. We were assited to find exactly what we were looking for and when we returned they remembered us and what we had bought the last time we were there! Wouldn't go anywhere else!

D. M.

Great company to deal with. Always helpful, pleasant and has a vast range of equipment to to suit all needs.

A. M.

Billy and his team could not be more helpful and nice. I would highly recommend them for all your mobility needs.

a. m.

Brilliant service from sales staff and engineers, would highly recommend, would use again if required

S. R.

Was a pleasure dealing with you. Very friendly and efficient service. S.Ritchie, Perth

M. M.

Just ordered recliner chair. Found staff very helpful and knowledgeable. Would highly recommend this company.

g. l.

Walked into shop today impressed immediately with welcoming smile from the lady asked a technical question passed immediately on to Billy satisfied completely 10 out of 10

R. S.

Amazing service from start to finish. Phoned last week in a panic with no idea about what stairlifts would be suitable for our granny! Billy spoke me through a lot and got an appointment booked! Pierce came out, done the measuring and it was fitted today by “a lovely man” (in the words of gran) Marc. We have one happy 84 year old who has so much more confidence in such a short space of time ☺️ Thank you Mobility Scotland 🙂

C. K. &. C.

Great company to work with, highly efficient and fantastic customer care from Billy and the team

J. M.

Used shop on few occasions and always got very good service and staff are very pleasant and helpful nothing to much trouble

R.

Incredibly helpful and friendly staff with great services provider :)

j. g.

Spoke to Claire and Billy and their knowledge of what I was looking for was first class. Definately be back

a. t.

Professional through and through, had the pleasure of working with them and will continue to do so. Highly recommend.

C. C.

First class service from fitting of chair to extremely prompt delivery. Couldn’t be happier or more comfortable!

s. b.

Absolutely fantastic billy and the team go above and beyond to help and recommend these guys high enough

D. L.

Great service as usual from Billy. Made everything easy and stress free.

S. M.

Billy and other staff were excellent and very helpful and very knowledgeable - would definitely recommend

G. M.

Great company with fantastic service and second to none knowledge would recommend them to anyone.

M. D.

Was recommended mobility Scotland by a friend and was not disappointed, the staff and surveyor was so friendly and professional made the full experience so easy and stress free, thanks so much and keep up the amazing work ⭐⭐⭐⭐⭐

S. H.

Great service from Billy. Every effort made to ensure you get the right product for you.

C. D.

Great service from the moment we went into the shop , great selection well worth a visit

K. G.

Great & friendly staff. Very knowledgeable and helpful. A valuable local business.

K. D.

Fantastic service. The staff were extremely helpful and friendly, I would highly recommend.

C. C.

Very happy to have dealt with this company. Would use them again.

E. D.

Great team to work with, professional and diligent in all they do.

F. -.

i highly recommend you visit this branch, professional, friendly, accommodating staff who are experienced, great, 10 out of 10

k. d.

Worth are vist excellent service from Billy and his team.

S. K.

Friendly welcoming team here . Most knowledgeable. I recommend you visit here for help and advice for all requirements

L. H.

Great firm to do business with, nothing to much trouble, thanks for your help.

A.

The staff here were sooooo helpful and approachable. We had to get ramps to load a wheelchair into the car, and we weren't sure what type to get. The staff were great, knowledgeable and sensitive to my daughter who is recently disabled and still upset by the wheelchair. We actually had a really good laugh with the staff, which was not what we were expecting but certainly lightened the whole experience. Didn't feel at all pressurised to buy, although the product recommended was obviously fit for purpose, so we did purchase it. Definitely recommend this place.

M. D.

Great company to work with, supplying all our needs and always there when we need them.

L. K.

Very friendly and knowledgable staff, aftercare service superb would highly recommend

B. W.

A great team - a pleasure to deal with. Recommended!

G.

Excellent service from friendly, knowledgeable staff. After sales service especially excellent.

M. D.

Stopped in on Tuesday, relaxed space full of options. We'll worth the look around.

K. R.

Great staff, will always go out of there way to try and help you.

M. o.

Fantastic service from Billy & the staff, excellent to deal with,thanks again folks, from Kenny

S. D.

Excellent service, quick reply to phonecall and very knowledgeable.

D. L.

Thank you so much for your consideration . I really do appreciate that you havehelped my independence.

A. M.

Staff are always so friendly, helpful and nothing is ever too much bother. Thank you !

g. m.

Great service everything done very professionally from original call to fitting all done within a week, I would recommend this company without a doubt

e. b.

Thanks for all your help. Service second to none. Il definitely be back in future.

R. S.

Excellent customer service and installation

L. W.

No matter how big or small your needs are, you are treated with utmost care.

S. M.

I take my disabled friend here and the care and attention she is given couldn't be better.

D. C.

Big thanks to Mobility Scotland for their helpful and friendly service .

J. P.

Fantastic range of products supported by very knowledgeable and helpful staff

J. M.

Great place, knowledgeable staff and very helpful. Would recommend.

R. C.

Constant outstanding service over several years. Highly recommended.

D. H.

Always very helpful and attentive. Great service.

J. R.

Thank you Billy for your quality advice and support.

g. j.

I really must express my thanks to the team here for such fantastic service. Not only was the installation prioritised due to our personal situation but at each stage of the process we were treated with great professionalism and care. Few people plan to have stair lifts fitted in their home, we were just grateful when we needed a reliable efficient service at a good price these guys were at hand.

J. M.

Brilliant and very helpful service from billy and the team!

T. K.

Professional, helpful, friendly, expert advice and service. Thanks

C. C.

Extremely informative and knowledgeable with lots of scooters on display.

R. L.

Great company to work with, would highly recommend.

C. G.

amazing service, very detailed information and polite staff 👍

B. J.

Quality products and first class service every time

J. H.

Super helpful service, great range of products!

b. B.

Great service, Thanks again ☺

A. D.

Great selection to choose from, very helpful staff.

T. J.

great service , very friendly staff also

R. F.

Need a stairlift for My Mother in hurry as she was getting out of hospital. Or guess what not home for Xmas . Contacted mobility Scotland and was installed within the week . Mums coming home for Xmas

M. C.

Wonderful service. Helpful in the extreme.

L. L.

Very attentive and helpful staff 😊

C. B.

Excellant service from very cheerful and helpful staff.

J. A.

Excellent service and staff very helpful.

M. B.

Great people to do business with!

P. F.

wow, first day In the new job, what an opportunity.

A. M.

Always great service!

R. D.

Quick delivery, highly recommend

n. c.

great guys to work with

D. L.

P. H.

From the first point of contact till the delivery an excellent professional service. Normally delivery across the Clyde to a small village outside of Dunoon is usually problematical eg can only do it on such a such day but not for this company. Technicians who made the trip could not have been more pleasanter and helpful. The bed itself is great - first night sound sleep for ages. The reclining function was just what I needed. Many thanks for your kindness and courtesy, recommended without hesitation.

P. B.

If You are ever looking into getting yourself a mobility scooter this is the company to call. They have!nothing but helpful whenever I've called to organise emergency repairs and even renewal/upgrade of my Scooter. Honestly I have found them to be the most friendly yet professional company out there and I've never been happier since they became my provider a few years ago. I guaruntee after just one call, you'll see for yourself that Claire, Billy and the team are 100% committed to their customers. Don't waste your time calling around, Take it from someone who HAS tried the rest.. These people are the BEST!!

l. d.

Excellent service - quick response from Billy & his team to resolve an issue with mum's mobility scooter 👏 totally recommended 👌

L. R.

I live in Australia but wanted to get a stair lift installed for my mum in Scotland - not an easy task! From the first interaction to the last, Billy and the team at Mobility Scotland have been amazing at scoping and then installing the lift. They were very patient with my requests to review different installation options and provided clear communication & recommendations at all times. They also very kindly assisted with provision of a bed rail which was a last minute request. The stair lift has made such a difference for my Mum and we are both so grateful for the exceptional service and care we received from Mobility Scotland. I highly recommend them.

F. N.

Went in and met Billy who had been speaking to my parents on the phone about an issue with my fathers wheelchair, job was meant to be all day but they prioritised it for my father and made it an exceptionally quick job. I had the wheelchair back in just over an hour, top tier service and very helpful.

G. L.

Fantastic service from the team so knowledgeable and helpful. My mum and dad are so pleased with the stair lift it has made life for them so much easier. Would definitely recommend Billy and his team.

a. t.

1st class service from all the team at Stairlifts Mobility Scotland. Very friendly, professional and efficient throughout. I found Billy to be very customer focused, listened carefully to our needs and delivered on everything he said he would do. I also received a courtesy email on the day of the install as to who would be arriving to install the stairlift. The stairlift is excellent. Very smooth to use. I would recommend this company every time they have been superb to work with.

K. H.

Excellent customer service from the whole team at Mobility Scotland. Billy in particular was excellent in guiding my Dad and I through the process of buying an adjustable bed and riser/recliner chair for my mum who was in Hospital at the time. He went out of his way to make sure everything was perfect under difficult circumstances. Would highly recommend!

A. W.

We have just taken delivery of our lovely Sherborne Keswick suite. This is our third purchase from Mobility Scotland and, as expected, Billy and his team provided first class service throughout. We cannot recommend Mobility Scotland highly enough!

M. J.

Rise recliner chair for my Dad delivered this week and the 2 men who delivered and set it up provided a first class service. We’d have no hesitation in recommending Billy and his team.

c. f.

Well where do I start.. I called Mobility Scotland to make an appointment great very helpful I then received Text with address details and a we note saying nice talking to you. VERY NICE TOUCH. Well my appointment was today and I can't say enough about how Billy helped I was looking for rise/ recliner chair. He was knowledgeable on what size was needed .. There was no Hard Sell. It was actually a very pleasant experience.. .I decided to think about the purchase. And again Billy was extremely nice and agreed for me to take my time.. Well 2 hrs later after a nice lunch out .Back I went and purchased chair. ALL I can say is if your looking for aids for Mobility Mobility Scotland Kirkintilloch is the place to go ..And ask for Billy..

J. C.

Have dealt with Billy and his staff on a few occasions with mobility issues with my elderly parents. All the staff are very helpful and knowledgable on products to suit your needs. A company that is there when you need them most. Would 100% recommend. Thanks again to Billy and his team

c.

Very friendly and professional attention from Claire when we arrived to enquire about a scooter for my dad Reg. Claire checked out all his needs before recommending the right range then went through each one so we could make an educated decision on the right scooter for him. We then only had to wait a week for him to receive it. Again great service making sure he understood the controls and was happy with his purchase. The scooter has already transformed his life and I can’t thank Claire enough for all her help making it an easy pleasant purchase. Elaine

A. S.

A massive thank you to Billy and Claire at Mobility Scotland for their excellent service and for looking after us so well. I initially telephoned them looking for information on mobility scooters for my elderly dad. I spoke to Claire who was very helpful and knowledgeable. She asked questions about dad and how he wished to use the scooter, then advised what options may be best suited to his needs. Claire then organised a visit to the showroom so that dad could have a look at the scooters. Billy looked after us at the showroom. He was very patient and spent time showing and explaining what scooters would be best suited to dad's needs, before taking dad outside to test drive them. We were totally impressed with their service from start to finish and will definitely use them again. I would highly recommend them to anyone.

A. S.

Billy you have made my life a wee bit happier with all your updates you have made me smile, when I miss your call and hear your message. Service has been amazing together with your fabulous products. My Mums days have been made easier with her new chair and table. What an amazing partnership you have with MND Scotland and I would like to thank you. I can not recommend enough.

P. F.

Privileged to be part of one of the most talented, passionate and professional stairlift and homelift teams in the country. Big Recommendation.

I. H.

could not have picked a better stairlift engineer fitted the stairlift in four hours also management was impeccable JW. Haran. MBE

E. H.

Excellent service from Billy and his team. We were very impressed with our showroom visit as great attention was paid to the exact details of our mother’s requirements. Throughout the process Billy kept in touch to make sure that we were happy with everything. The home visit was excellent and mum felt completely at ease, feeling that every effort was being made to ensure that she had the most suitable and user-friendly chair. A friendly and professional team delivered the chair wearing masks and shoe coverings. All packaging was removed and the chair positioned exactly where it was best for my mother. A great service from start to finish, including a follow up email to check that we were completely happy.

M. H.

From the first phonecall with Billy, to the delivery and demonstration by Kenny at Mums care home the service has been nothing but first class. No question was left unanswered and certainly no pressure for a sale. I can highly recommend this company with its extremely helpful and professional staff. Thanks again on behalf of our Mum.

K. H.

Customer service as it should be. From the initial call back to the actual installation of mum's bed, a friendly and professional service all round. Billy was my point of contact and he proved helpful and informative. No sales pressure to buy stuff we didn't need. The delivery slot to Fife was as planned and Kenny removed the old bed then installed the new bed, and then gave a precise and understandable demonstration of how it worked. Can't thank either of them enough. It was all a bit strange for mum initially, but she loves her bed now and it helps her so much in so many ways. I'd recommend them in a heartbeat. Thanks again.

J. Q.

Excellent professional service as always. The young lady who dealt with my purchase (Claire) was extremely helpful and knowledgeable about the products. It was a lightweight wheelchair I purchased for my Mum. Claire provided a demonstration of everything to ensure when I left that I was able to use it to its full potential. Thank you 🙏

E. W.

One of the best mobility places I've seen, very welcoming and friendly, Bright and positive and very knowledgeable. Highly Recommended. You won't be disappointed. A great selection of electric chairs and scooters to suit needs for all.

P. S.

What can I say......from the second I spoke to Billy on the phone the service received was outstanding. The care he showed for my mum (who he hasn’t actually spoke to or met) to make sure the product we purchased was suitable for her needs now and long term was first class. At no point throughout the process did I feel as though I was being sold something his advice, knowledge and attention to detail is first class and I would highly recommend Billy and his team. First class customer service ....thank you!

G. B.

We received fabulous service from Billy and his colleagues from the minute we walked into the shop to enquire about a recliner chair for my housebound mother in law. Kept us updated throughout the whole process from placing the order to delivery. Ensured she was happy with the chair, made adjustments immediately to suit her individual needs. I cannot recommend this company enough. Thanks to all of the team ♥️

M. H.

Mobility Scotland Kirkintilloch I have used on several occasions and each time I have been very impressed with the them. The staff at Kirkintilloch are all very helpful and knowledgable especially Billy. They are very friendly and make you feel welcome, special and important every time you visit them or phone them. They take the time to show you the equipment you need and explain what is best for your specific needs and requirement. When they deliver your equipment they take the time to make sure it is perfect for you. Their aftercare help and support is second to none and nothing is too much bother for them. They want the best for you. I would highly recommended Billy and his team at Mobility Scotland Kirkintilloch. I would also like to thank them for all their support and help over the years to myself and my mum and dad. They provide a first class service and equipment.

S. G.

From start to finish, Mobility Scotland were fantastic with my Mum. The staff were very professional and friendly. Claire, the member of staff, helped my Mum to choose the correct bed to meet her needs. The men that delivered and set up my Mum's new bed, were brilliant. They took their time explaining how the bed works. The bed is very expensive, however, it was a necessary purchase to meet my Mum's needs.

P. D.

I needed a new bed and shopped around carefully online. Eventually I chose to buy from Opera who offered an excellent selection in the brochure they sent me on request. However it was a bit of a risk; I had no way of knowing if what I'd get would match what was 'on the tin'. To make matters worse they are located some distance from my home so taking a look wasn't an option. It was therefore a surprise to me to discover the delivery and installation would be from Mobility Scotland - as a suggestion for the future I think this link should be more widely publicised - especially give my subsequent very positive experience. The delivery and installation took place precisely as planned. The team were courteous and efficient and quite clearly knew exactly what they were doing. However the package was without a vital piece of equipment: the remote control! They weren't fazed, but promptly arranged for a supplementary delivery from the Mobility Scotland showroom. The distances are not insignificant and between them the staff arrranged a rendezvous at around a halfway point. I was able to guess the timeframe for this and, sure enough, it all worked out as I had anticipated. So I have a brand new and very comfortable bed, set up perfectly with good explanations of its operation. And as they left the team apologised for the 'mistake' - which certainly was not their fault. Altogether this was a remarkably great experience. I would have no hesitation in going back to Mobility Scotland for future needs and I have already recommended the firm to a friend who is herself embarking on a search fro a new bed. Well done!

F. T.

The service given by Billy from Moblity Scotland Scotland was outstanding. His care and attention to detail in assessing my mothers needs was excellent and he also provided a temporary chair for my mums use until her chair was delivered. Billy was professional and understanding in dealing with my mum and I cannot recommend this company and their product highly enough.

L. H.

Can't recommend highly enough. My Mum needed a stairlift fitted quickly after an accident. I contacted Mobility Scotland who got back to me very quickly. Billy was very helpful and we got the stairlift fitted within a couple of weeks. It's really good quality and the price was fantastic. Service has been great throughout. Would recommend to anyone thinking of getting a stairlift.

I. S.

What a great experience with Mobility Scotland. On visiting the showroom I was welcomed by Claire who explained the process then arranged to visit my father to assess the correct recliner for him. Claire then confirmed the day of delivery. Within the week the chair arrived. The 2 members of staff setting up the chair were very professional and had great patience with my father who has the start of dimentia. They allowed him to chat away even when it was not related to the seat. They then showed us the controls and encouraged him to have a seat on it to ensure he was comfortable sitting on it. Fantastic service

L. S.

I called to ask for advice and the young lady Claire was very helpful and friendly. When I went into the shop, she meat us at the door and was very helpful and had great knowledge about the products and what would be suitable for my Grandad. She made the expenience so easy and stress free. The 2 guy who dropped off the chair Billy and Kenny were so helpful and friendly. Amazing service and would highly recommend.

R. N.

Thanks very much to Claire at Motability Scotland for all her help and expert knowledge in helping me choose a scooter. We left her feeling happy and confident that we had bought the right scooter for us.

f.

Flawless service from Billy, Claire and the team! Cannot recommend Mobility Scotland enough. They were fantastic from start to finish!

M. M.

Always a smile and willingness to assist with any mobility issues my husband has. Excellent range of mobility aids and first class knowledge and understanding .

M. R.

Billy thank you very much for helping my life at the moment. You dont need to be a senior citizen to need mobility aids. I had a horrific trip and broke my knee. Life certainly turned upside down but with Mobility Scotlands help life will get easier

E. G.

From the moment Mum and I arrived at the showroom to a warm welcome from Billy and Claire we felt very at ease and were impressed by Billy’s knowledge and caring approach. His professionalism shone through and nothing was too much trouble - his main aim was to find the right chair to suit Mum’s needs. Mum didn’t feel rushed in any way and I know she’s going to love her new chair for many years to come. We can’t thank Billy enough for offering to store Mum’s chair so that the delivery ties in with her move. A special thanks also to Claire for showing us a variety of beds and other products. Thank you both for an outstanding first class service and we would definitely have no hesitation in recommending your company. Keep up the good work!

A. W.

I have worked with billy at mobility Scotland over the years. The service that billy and his team provide is fantastic and the communication is brilliant from start to finish. The aftercare service is amazing. I will continue to use mobility Scotland and would recommend them to anyone looking for advice and support in purchasing a chair for themselves or a family member. Angie walker

J. W.

As a first time customer here I was immediately impressed at the premises, advice and service given. All covid procedures safely in place too. We came here to get advice on mobility aids for a good friend and Billy was so helpful, patient and really did go that extra mile to help us. There was no pressure to buy, just genuine, helpful advice and guidance on what’s best regarding wheelchairs and mobility support aids. We were treated so well and I would highly recommend this business, the chair and walking aid has made a huge difference to our friends independence so thanks again guys.

s. m.

Extremely pleased with the excellent service, particularly from Claire who was very helpful, knowledgeable and patient. Claire is very focussed on customers / clients needs, she took the time to fully understand my Dad’s requirements, she provided detailed information that was easy for us to understand and use to select the most suitable scooter for him. I would highly recommend this company and will definitely use again in the future. Thank you for all your help and support, it’s greatly appreciated 😁

J. L.

Five star service can’t recommend this team enough. Everything they promised was delivered with quality service and a good friendly atmosphere.

A. T.

Billy at Mobility Scotland was very helpful and insightful in assisting us when buying a recliner chair. My uncle is extremely happy with his new chair and we would all recommend Mobility Scotland without hesitation. Excellent customer service all round!

m. s.

Very helpful company. Purchased an electric recliner chair for my dad. Claire could not have been more helpful! Communication, delivery and installation were excellent. Highly recommend and would definitely use again.

K. D.

Can't thank Billy and the team at Mobility Scotland enough, I purchased a profiling bed for my mum and the service we received was faultless! It was an urgent purchase, and Mobility Scotland were able to provide and install the bed in just 1 day! Amazing, friendly, personal service, would thoroughly recommend to anyone.

A. B.

Brilliant service from Billy, he very kindly came and opened up his showroom for us after a mix up with our appointment, he thought we were a no show yesterday...we turned up today to the showroom all closed up. After a call to Billy he said he would be with us If we could stick around. Billy was fabulous from start to finish, very obliging and nothing was a trouble. Would definitely recommend as service was second to none. Thank you Billy in sorting out my Mum and Dad, you're a star!!

J. H.

We went to Mobility Scotland in Krikintilloach to try out reclining chairs. Billy was very patient, thoughtful and kind to my mum, going at her pace and letting her try the chairs without any pressure. He was happy to share his knowledge and advise on a range of products - not just the high end ones. We came away much more informed about reclining chairs in general and with a range options to consider further. If we decide to go ahead and make a purchase it would be with Mobility Scotland.

l. h.

Billy was excellent at both providing advice and making sure the chair met my needs.Every effort was made to provide a new chair quickly when I was having to cope with my old chair. The quality of the chair is excellent would recommend to anyone.

L. T.

Fantastic company and very friendly staff!! Installation of my mums recliner was top notch last year and Billy was very friendly. Recently won a competition and won two pairs of cosyfeet slippers and both my dad and sister love them ❤️!! Highly recommend!!!!

M. M.

I can’t thank Mobility Scotland enough!! They treated my parents with respect,compassion and kindness,my parents felt extremely comfortable having them in their home and they made sure that every detail was explained and understood.. They ensured that both my parents not only knew how to work their new stairlift but also gently display themselves using it too. I would recommend this company without hesitation and if there were more than 5 stars to choose then I would have instantly rated this company higher.

S. M.

For anyone looking for expert advice and the best knowledge on mobility products then Mobility Scotland is a great choice. I found the staff absolutely terrific to deal with, their approach and due care to my relative who was in need of a rise and recline chair due to her condition made her feel very welcome and important. Their attention to detail when finding out what my relative's needs were very tailored and it just made her experience all the better. My relative enjoyed the experience so much she is looking forward to going back to look at their selection of beds. Billy who is the owner spent time with us and displayed great interest in getting to know us, a very personable guy and obviously takes pride in getting to know his customers and making them feel special. A great experience!!!!!!!!!!!!

B. D.

Popped in to Mobility Scotland last week, not realising that it as appointment only. We were looking for Cosyfeet Slippers for my Aunt who was going into a nursing home. Billy could not have been more welcoming and helpful. Although they no longer sell Cosyfeet, he offered to check if they had any old stock. Not only did he find a pair of soft casual shoes which could be worn as slippers, (selling them at cost price), he also found and gave us another pair of slippers for my Aunt. Fantastic service from Billy and such a kind gesture. Have never been disappointed when I have visited this store. 😃👏

A. B.

Took my eldery mum in to see about getting a new recliner from Mobility Scotland. Billy was brilliant from start to finish giving her loads of help and advice and to make sure mum got exactly what she needed. The chair was delivered within 3 days. Mum didn't get the guys names but said they were really nice and took her old chair away free of charge. Billy came within the hour to make sure everything was ok and that she was happy with her new recliner. First class service guys, thanks so much again for all your help ...

J. S.

Great service form Billy and his staff. Purchased a recliner chair 2 years ago for my dad and from the moment we stepped into the show room until we left we were all treated well and with respect and my dad who had dementia was included in all the decisions and wasn't spoken down to (some places do this). When the chair was delivers the guys were fantastic and shows us how to use the chair and again treated dad with respect and had a laugh with dad and I but still very professional, great service. 2 years on I contacted Billy to get the chair serviced and asked if the chair could be taken to another address as my dad had passed away and didn't want the chair to go to waste., Billy and his team said this can be done and now arranged , excellent service as I feel they have gone above and beyond what you would expect.

N. P.

Fantastic service, got an appointment on the same day as I called. The help and advise in picking a rise and recline chair for my mum was thorough and the chair was delivered on a Saturday due to my desperation. All done within the Covid guidelines. First class service and mum is delighted with her chair. Thank you so much for all your help.

A. H.

From start to finish, I have been totally impressed with Billy & his team at Mobility Scotland, Kirkintilloch. Great advice & support at the showroom, followed by speedy delivery and installation of a Sherbourne bed for my Mum. Would heartily recommend. Totally professional in every way.

D. R.

I bought my scooter from Billy in 2015. It is so reliable that I was able to take it to Canada with me and WOW, I actually drove it up Johnston Canyon, what an absolutely incredible experience. It's all down to the quality products that can be purchased at Mobility Scotland Ltd that I was able to experience such a epic activity. Nothing is too small for Billy and his staff to undertake and they always ensure that you are their number 1 priority, such lovely people. I am very happy recommending Billy & Co and have already done so in the past. One extremely happy customer. Margaret Ryan

L. C.

Fantastic company who really do go above and beyond. The staff are so helpful and friendly. Their advice is spot on! Big thanks to Billy and his team. I will be back!

L. K.

Outstanding service throughout the choosing, buying and delivery process. Plenty of time and patience for my elderly mum making her first purchase of this kind at the ripe old age of 89. Billy was knowledgable and professional but had the right balance of chat to make mum feel at ease and confident about her purchase. Would highly recommend using this service.

C. B.

First class service at mobility Scotland. All staff very friendly, helpful and professional. We needed a riser recliner chair delivered quickly and it was delivered that day! Couldn't ask for more and would 100% recommend them to anyone.

T. L.

Mobility Scotland Stair-lift division will be very hard to beat on product quality, cost, and customer satisfaction. A genuine air of care and enthusiasm is confirmed with a two year warranty. Home survey on Monday, installed on Friday. I am my wife's carer and the 'lift is now in regular use, providing a safe means of movement around for her. Thanks to all at Kirkintilloch, Our best buy of 2022!

S. K.

My husband and sister in law bought an adjustable bed here for my mother in law. Billy gave them excellent service. Bed was delivered on Thursday and built by 2 men who did an extremely professional job. Would recommend this business for any of your mobility needs. If Billy doesn’t have it he will try to find out who has.

G. C.

My wife and I accompanied my very frail 90 years old mother to the Mobility Scotland showroom a few weeks ago. That was when we met Billy. He very carefully discussed with my mother, and us, her wish to buy a riser recliner chair in the hope of giving her a little more physical comfort. We had a very thorough description of the options available and help in reaching a conclusion. Mother had the opportunity to try chairs for comfort (I was surprised how many chairs were on display) and to look at many different fabric options. Along with the demonstration of functions, Billy checked various measurements to try to ensure the best fit. Today, mother's chair was delivered - by Billy, no less. First of all he and his associate carefully removed the large old recliner that had outgrown mother (not that it had got bigger, but she had certainly shrunk). Then they delivered and installed the new chair. After everything was checked, mother quickly took the opportunity for a hands-on test, putting the chair through its paces. She was delighted with the appearance, size, fit and manoeuvrability of her new furniture. This whole purchase experience was great from start to finish. The service was diligent and professional. Mother received great respect from Billy, as well as being entertained in the friendliest manner. I (and mother) would not hesitate to recommend to anyone looking for mobility related products that they visit Mobility Scotland. Ask for Billy. if he's around, for an excellent experience.

D. N.

I've known billy for years though our own business relationship, but recently had to use the actual services of Mobility Scotland for my in-laws. As I expected, 1st class service, great products and amazing service. In-laws were really happy with the products as well and mentioned to be that Billy "was a lovely man" - so no matter who you are, Mobility Scotland do indeed deliver "Award Winning Service"!! Couldn't recommend highly enough.

P. C.

Billy and his team have been absolutely brilliant in helping my Dad stay mobile and independent. I can’t say enough about how friendly and helpful they were to us at a time when difficult decisions had to be made. I especially liked that they gave very good advice and helped my Dad make good choices - even if not the most expensive option. Dad will definitely keep going back - they took away so much of the stress we were feeling. Thank you very much for being so fair and kind to my family!

J. E.

I stopped by with mum to get replacement ferrules for her walking sticks. I was met with a notice on the door intimating that an appointment was required to ensure safety in line with Covid guidelines. As we were there, i decided to ring the bell in the hope that someone was available, which there was. We were greeted by a friendly, helpful young lady who managed to supply and fit what was required. Mum was interested in the chairs in the showroom and we will certainly make another appointment for this. First class service!

J. R.

I cannot recommend Mobility Scotland highly enough . The staff are very attentive to the needs of the customer, very knowledgable, and deliver a super product and service. I would not hesitate using the service again. Thank you Billy and the Team.

M. G.

My dad purchased a Mobility Scotland armchair and is so pleased with it. The customer service from Billy is excellent, from helping to choose the right one to delivering and spending time explaining how to use it. Would Highly recommend, Many thanks Margaret.

F. D.

Great service form Billy and Lorna. We bought a mobility scooter for my dad and from walking into the showroom until we left we felt that Billy and Lorna did a fantastic job, making sure the scooter was the right one, giving great demonstrations and explaining everything down to the finest detail. We weren't sure whether to buy from somewhere local or online but after visiting the store our minds were made up as they showed that they genuinely cared. I would 100% recommend.

I. I.

Through personal recommendation I decided to visit Kirkintilloch Mobility centre to enquire about a purchase of Rise and Recline chairs for my parents. I was warmly welcomed and was shown the different options available. After a very informative, professional, friendly chat with Billy it was arranged that he would come to my home to meet Mum and Dad. During this visit I was very impressed by Billy's interaction with my parents especially my mother who was anxious about the visit but he made her feel at ease. There was no attempt at hard sale just providing the information required to ensure that we could make the correct choice for the type of chair required. The chairs were subsequently ordered and I was agreeably surprised when they were delivered a week earlier than expected. The men who came to deliver and set up the chairs were very friendly and also put my parents at ease. Payment was not completed until we were satisfied that the chairs. Mum and Dad love their new chairs. I would like to take this opportunity to thank Billy and his team for their excellent service.

A. F.

We purchased a profiling bed and recliner chair for my mother from Mobilty Scotland in December 2018. We found Billy and the team very helpful in the showroom as were the team who came to deliver the items. Both items are of extremely high quality and have been invaluable in contributing to dignified care at home. Recently we were struggling to remove the headboard from the bed to enable it to be moved to the care home where my mother is now living, however, Billy arranged Kenny to come out to assist. Highly recommended!

L. H.

My mum recently purchased a chair and bed. The service provided to my mum was excellent from start to delivery, Billy and his team showed the highest degree of integrity, professionalism, respect and attention to detail specific to my mum needs. Good job, would recommend to everyone. ⭐️⭐️⭐️⭐️⭐️.

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