Reviews of Optical Express Laser Eye Surgery, Cataract Surgery, & Lens Replacement Surgery: Bridgewater Wellness Clinic. (Hospital) in Manchester (Greater Manchester).

Optical Express Laser Eye Surgery, Cataract Surgery, & Lens Replacement Surgery: Bridgewater Wellness Clinic

174 Reviews

122 Comments

Optical Express Laser Eye Surgery, Cataract Surgery, & Lens Replacement Surgery: Bridgewater Wellness Clinic

Hospital

Lasik surgeon

120 Princess Rd, Hulme, Manchester M15 5AT, United Kingdom

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Description

Information of Optical Express Laser Eye Surgery, Cataract Surgery, & Lens Replacement Surgery: Bridgewater Wellness Clinic, Hospital in Manchester (Greater Manchester)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Optical Express Laser Eye Surgery, Cataract Surgery, & Lens Replacement Surgery: Bridgewater Wellness Clinic

Sunday

Closed

Monday

9 am–5:30 pm

Tuesday

9 am–5:30 pm

Wednesday

9 am–5:30 pm

Thursday

9 am–5:30 pm

Friday

9 am–5:30 pm

Saturday

9 am–5:30 pm

Popular times

Sunday

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Monday

9
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Tuesday

9
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Wednesday

9
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Thursday

9
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Friday

9
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Reviews of Optical Express Laser Eye Surgery, Cataract Surgery, & Lens Replacement Surgery: Bridgewater Wellness Clinic

A. W.

With a prescription of +9 long sighted and astigmatism I do not think I have to say anymore as to why I was considering lens replacement. I have worn glasses all my life and contact lenses for the past 30 years, I was beginning to struggle with both and always longed to be able to see the alarm clock on a morning 😊. Having carried out a full review of the clinics offering lens replacement I chose Optical. I was unsure whether I would be suitable and very unsure of what to expect. From the first consultation to the actual surgery the support and care was fantastic. At Sheffield, the team do not take any chances and want to make sure you get the best care and receive the right solution. I had my initial consultation and although they did not foresee a problem, they sent me to Manchester for further tests to confirm suitability. The day of my surgery was smooth, and I was well looked after, all the time the team reassure you and inform you of what the procedure is and outcomes. For anyone who is concerned I have to say the surgery is not a long process and is free of pain and when you sit up you can see the difference, even on the journey home I could make out the road signs “amazing” As the weeks and months have passed, it has been a wonderful journey, my sight has improved far more than I expected. I am now nearly 12 months on, and my vision is excellent, not even using reading glasses. The aftercare has been second to none and nothing is too much trouble for the team in Sheffield. What I would like to say is, if you are thinking about laser surgery, have a chat with the Optical team you will be surprised by what they can offer. Also, I waited and deliberated until I was 58 of age “hindsight is a wonderful thing “and I would defiantly have had it done sooner, I can now see the alarm clock and do not get shouted at anymore for asking the time every morning 😊

J. C.

From the moment we arrived until the moment we left, the people her were fantastic. Courteous, polite, and professional. Before my operation I was very nervous but was immediately put at ease and the procedure turned out to be completely painless. The transformation in my eye sight with my lens replacement is like a miracle. If anyone asks me should they have the operation I wouldn't hesitate in recommending Optical express at the Manchester Bridgewater clinic. Thank you !

L. B.

I can truly say my experience has been life changing. I had my four week post procedure check up this morning which confirmed my vision is excellent and better than 20/20. My eye sight is now miles better than it was when I wore glasses. The whole process end to end has been fantastic and 100% worth the investment. Completely recommend.

R. B.

Nothing short of Excellent, Brilliant. Outstanding from day one through to post op 24 hrs. LIFE CHANGING EVENT . Customer care best Iv ever experienced , ever! Fully supported, fully inform throughout! Kept up to date. No pressure to proceed, offered finance support with no pressure. Surgery and consultations went smoothly, no unnecessary hanging around either ! NO PAIN, great advice and eye correction that worked for me, Did what it said on the tin. Superbly clean and professional welcoming reception, buildings and facilities. Huge thank you and as many before have said ONLY WISH I HAD CONSIDERED AND DONE IT EARLIER. Every member of staff were superb.

J. C.

I had a flawless experience. Managed to get booked for surgery within just 2 weeks of consultation. The entire process was quick but very thorough. Lewis was great at walking me through the finance options and scheduling. The optometrist, Faizah, is an absolute star and incredible at her job. Made me feel really at ease, talked me through everything in the most cohesive and professional manner. Super grateful for her taking such great care and being so positive and encouraging. I had my surgery with Dr Huba Kiss, who despite suggesting the alternative procedure on the day made me feel very comfortable and looked after. The surgery was completely painless - the recovery was rough on day 1-2, but I felt well prepared for it. Thank you!

D. B.

I attended the clinic for eye replacement surgery, the facilities are spotless, the staff very polite and courteous. The reason I didn’t give 5 stars is due to the time spent waiting around between the tests and then the surgery, my appointment was 2.30 pm and I had my surgery at 6 pm, not sure why it took that long and communication advising why the delay would have been appreciated. The surgeon was brilliant the surgery has been so successful, 2 days after and I have no pain or discomfort and I have better than 20 20 vision which is amazing, as others have said my only regret is not having it done sooner.

A. K.

My appointment was booked for 9:30 but I was not actually seen by anyone until 12! On arrival I was not advised of any delays nor was I updated on timings whilst I was in the waiting room. The information I was provided prior to my appointment advised I would be here for 3 hours. I was in fact here for a total of 7 hours!!! The consultants and nurses were all very friendly and informative. They were all very professional and made me feel at ease. I would have given a 5 star review if it was not for the total time it took.

A. H.

My Mum recently had laser eye surgery here but doesn't do well with computers so she has kindly asked me to post this review on her behalf. Absolutely brilliant service, the staff couldn't do enough for you, so professional, but kind. I rang the day after the op, and spoke to the Lovely Lewis, who had linked me and walked me to the door. Thank you 😊 Elaine Mansfield

I cannot rate my personal experience high enough! Everything from the first web enquiry I made, just under 3 weeks ago, to my consultation 2 weeks ago and my lens replacement surgery yesterday has been fantastic. I had excellent communication throughout and a totally seamless service with amazing results. After heavily relying on glasses my whole life (with a +5 prescription astigmatism and previous squint surgery) I never thought my results would be possible: I feel like a minor miracle has occured! I would highly recommend the painless lens replacement surgery to anyone who can budget for it and who would benefit from it. Every member of staff I dealt with was friendly, professional and put me at ease. Thank you everyone at Manchester and Chester sites.

C. H.

Really great service from initial phone call to the aftercare. Lori was really friendly during the consultation and answered any questions I had. The surgery was a breeze and everyone made me feel welcome and at ease. My eyesight is brilliant now and I’d recommend the surgery to everyone that’s considering it.

M. M.

I was lucky to have Faizah as my optometrist today and she was absolutely amazing. I had a bacterial infection in my eye due to swimming and she was extremely thorough, when in doubt spoke to her colleagues and tried to give me the best advice about my eyes as possible. I am very grateful to her for this. I have been visiting many eye doctors from a young age and I never had someone take such caution and care about my eyes. Thank you Faizah!

U. I.

Hi, now that my eyes are on the mend, I would like to give a special thanks and recognition to Courtney, which I have been meaning to do since and also mentioned it to her colleagues on the day. It's always apprehensive to have an operation and to go through many doubts, panic, reading the consent forms and understand what they mean and all the risks etc, I started to doubt my choice on the day, nearly walked out and felt very nervous and anxious. I have to say Courtney was an absolute God send for me, she saw how I was feeling and we went through the forms and she explained everything and answered all my questions in detail and gave my much reassurance and made me feel at ease. She was very polite, caring and professional, she took her time with me and made sure everything was covered before I went into surgery. I want Courtney to be 100% recognised for her hard work, empathy towards patients and professionalism. She is an absolute asset to your company, and I hope as a company she is given full support in her future development, personally and professionally and you never lose her, I want to personally thank her and i wish her all the best, she will always be my face for Optical Express. For me having good vision was more than just seeing better, it was my state of mental wellbeing and esing the frustration to do my job, hobbies, sports and day to day activities, so this whole process and journey is life changing for me, and Courtney and the whole team has helped make this possible, thank you so much. 😊

A. G.

Very pleased with the outcome of my eye sight after surgery. They was very helpful and informative, i feel they did support me during the aftermath of the surgery and made sure everything was okay.

P. R.

Had lens replacement surgery, best decision ever! Aftercare has been amazing, suffering with dry eyes & they have gone above & beyond to rectify this for me. Hopefully it will be my final appointment in December

L. L.

I recently had lense replacement surgery at the Bridgewater Hospital, from start to finish the experience was as good as you can get all the staff where fantastic very professional and caring. The aftercare service second to none I cannot thank them enough for giving me perfect sight again

H. K.

Everyone was very kind, particularly in the the treatment room. However I found there was a huge amount of unnecessary waiting around. Before my actual treatment I had to wait for over 90 minutes just in the waiting room after all my tests had been done and it felt time mangent of appointments could have been significantly better (there were also lots of other people just waiting). If it wasn’t for the kindness of the staff, it would have been 3 stars

G. E.

Very professional to deal with. Downside was the lack of information. Was told at point of sale that it usually take about two weeks after surgery to fully recover. After surgery I have been told 3 months. Also wasn’t told I would need eye drops for at least a month. I would have thought twice about having procedure if I had been given this information.

L. M.

Amazing experience at the Bridgewater Clinic. Everyone so helpful, especially Lori, Michelle and Faizah, their support was invaluable. The surgical team and Mr Desai were fantastic, I felt in very safe hands.

S. N.

was well impressed with the service. I had the lens replacement surgery. The only slight blip was that i did not have the 6 month and the 1 year checkup.

M. H.

Had lens replacement surgery on Friday every step of the way everyone has been so helpful and caring from my initial consultation with usman to seeing the lovely lubna on surgery day ,the surgeon Mr desai was very professinal, and all the surgery team made me so at ease ,thank you faith,marta,roxy and Sharon and not forgetting nigel

c. s.

Absolutely delighted with my whole experience at this centre. The staff were excellent especially the little nurse who stayed with me till my family could pick me up. My eyesight now is amazing. I still keep saying to myself ‘wow’. It’s made my life so much better. I also have gained my confidence with driving. Thank you very much for giving me my life back

m. k.

I had the lens replacement surgery 3 days ago and would highly recommend. My appointment was booked for 7.30am and I left the clinic at 10.30am. All the staff were extremely professional, efficient and friendly. The clinic is clean and tidy, hot drinks and water were offered throughout my appointment. The procedure itself was quick and painless and less than 24 hours later I had 20/20 vision. As a contact lens wearer for the last 25years this procedure has been truely life changing, my only regret is not having the surgery years ago.

P. M.

Very happy overall, the staff were very helpful and pleasant. It's just lovely not to wear glasses anymore. I would recommend anyone that can have it done to do so. It's quite expensive but your eyes are very important and worth it. And it's pain free

C. J.

I’m so happy with my new eye sight. I had lens replacement at Bridgewater where the staff are so friendly and helpful. I received a very professional service all round. I highly recommend you to have lens replacement if you are a suitable candidate. Thank you Bridgewater Wellness Clinic

D. P.

Wow!!! what a fabulous team of people, I had ey,e surgery on Tuesday and from start to finish they made me feel very comfortable. From the first visit at optical express to my surgery at the wellness clinic I was made to feel special. I wore glasses for 68 years, now my sight is crystal clear, without them. So if you are struggling with your eyes , give them a call you won't be disappointed.

P. D.

I had iol lens replacement surgery in bridgewater Manchester 2 days ago. Everyone,from the staff who checked my suitability for the surgery at optical express leeds and those who handled the booking in Leeds to the staff in bridgewayer Manchester were professional, caring and top class. Mr Pedro Gonzalez, my surgeon, was amazing. I am writing this without glasss 48 hours after surgery and at my follow up check up on Friday was told I had 20 20 vision. 🙂 What a priceless gift I have been given as I start my retirement. I am over the moon. I was nervous as I waited for my surgery date which is natural but I need not have been as I was in safe hands all the way. The procedure was painless and the results are beyond my expectations. Thank you optical express 🙏 .

g. l.

Staff fantastic really helpful Lewis explained everything to me and Usman today was great thank you to all the staff and the amazing surgeon Mr kiss and surgery staff

P. N.

My left eye implant proved to be defective, which meant a further f.o.c. procedure to remove the lense and replace. After some very legalistic and aggressive correspondence, I found the whole process hled by the clinical team to be first rate and am now benefitting from much improved vision.

A. O.

Timing seems to be an issue - a significant and unexplained delay of 2 hours on the day of the surgery, so 5 hours in the clinic, and today in 3rd check-up visit, still waiting half an hour after time of appointment… can produce problems regarding travel, especially for those of us who are elderly.

G. M.

Had enhanced monolens replacement at Bridgewater in Manchester this week. Staff were very professional, friendly and helpful throughout. I can't recommend them enough.

S. C.

Lovely staff very friendly, they just go out of their way to assure you that you will be fine, and nothing it too much trouble, lovely clean place, comfortable seating area, great coffee, the procedure was quick painless and all the theatre staff and consultant were lovely, in and out within 3 hours

P. M.

Had my multi focal lens replacement and cataract removal on Monday and can't fault the professional treatment and customer service from the minute I walked through the door.my pre op tests and consultation with the optometrist were conducted professionally and with reassurance whilst answering my many questions,also,addressing my concerns.following a consultation with the surgeon,who fully explained the minimal risks,he performed the surgery efficiently,while his staff continually reassured me throughout.couldnt fault the aftercare with the necessary administration of eye drops carefully explained to me,and assisted to my taxi on discharge.my follow up appointment next day confirmed the procedure was a success by a lovely optometrist(Faisy) who confirmed I was allready meeting the targeted vision standard,while she watched me administer my own eye drops giving best practice advice.currently following all the aftercare advice,i have not experienced any problems and would recommend this clinic to anyone considering this type of surgery.

T. D.

My wife and I have both had laser replacement surgery with Optical Express and we were extremely pleased with everything. The staff both in Chester and in Manchester were very polite, friendly and put us very much at ease. They explained every thing that they were going to do at each stage and made sure we understodd it all before proceeding. Very professional and we highly recommend them.

M. h.

I had my both eyes lens replaced on the 30th August 2022 at the bridge water clinic I would say wow what a fantastic experience all the staff are lovely and very caring this place is 100 percent from consultation to operation and today 31th my follow up with them is 1st class and btw I was able to text this for the first time without clasess Mark Haddon

L. W.

Before during and after treatment very good. Very well informed Thank you to all the staff for your kindness and looking after me

G. H.

My wife had bilateral cataracts and was suffering with her blurred eyesight, was told the waiting list for a consultation was over two years and at her time of life two years is a long time to wait. We decided to contact Optical Express and within 6 weeks she now has 20/20 vision and can read without glasses for the first time in years. A big thank you to all at Optical express for your fantastic support before, during and after lazer eye surgery. They really do care for their customers/patients.

S. H.

I cant thank Mr Desai who performed my replacement lens surgery enough, it has changed my life. I have so much more confidence now being able to see so well. Also I would like to thank Lubna who has been looking after me before and after the surgery with check ups. I would thoroughly recommend anyone getting this done its incredible.

E. T.

I attended bridgewater clinic on the 29th March 23 For my lens replacement surgery and had the best most comfortable experience . I was a mixture of nervous and excited but have to say the nurse immediately made me feel at ease And the whole process was so relaxed . The surgery itself I can only describe as magical! It was completely nothing like anything I had imagined . The theater staff are lovely and the surgeon Mr Desai Is very professional It was completely pain free I literally felt nothing at all and took around 5 minutes per eye it really was a magical experience and quite fascinating I would highly recommend bridgewater and this procedure to anyone I didn't have any sedation at all and I cannot stress enough how completely painless this procedure is If you are worried about having it done honestly don't be it's such an experience And you are in great hands I'm 2 days post op and have 20/20 vision Already I've had no discomfort at all Eyes have been a tiny bit dry but not irritating And I can't wait to start enjoying a life without wearing glasses and seeing clearly I am so glad I did this If you are thinking about it do it !! And if you have booked it do not waste time worrying Honestly it is brilliant !

M. C.

I had a lens replacement one month ago. I feel amazing the best decision ever. After care is at high standards also, no question is too silly. Best decision ever.

P. S.

I have undergone lens replacement surgery a month ago and was so impressed with the process, after care and results, that my Husband had his done yesterday too. The staff were helpful, understanding and supportive and the level of professionalism is second to none from the receptionist, right through to the Surgeon himself. It was for me, extremely reassuring to meet the surgeon myself and check out how steady his hands were before surgery. The venue is clean and welcoming and it suddenly morphs into a clinical/hospital environment. It's clearly a business, yet still manages to put the 'patient' first. I can't recommend the Hospital and the procedure highly enough.

R. F.

Friendly staff that carry out a very professional service. From procedure to aftercare. Recommended.

H. C.

I went to Optical Express at Bridgewater Manchester for the Lipiflow treatment as I had blocked meibomian glands and dry eyes. From the initial consultation through to the treatment, Usman explained every step and I was very comfortable going ahead and during the procedure. The Lipiflow itself was painless and like having a lovely warm massage on my eyes! All the staff were very professional, polite and attentive. The only reason I didn’t give 5 stars was that although Usman talked me through the aftercare, I missed having a leaflet to take home giving me all the information, so I didn’t have to remember it. That’s just something I like to have, not Usman’s fault as he couldn’t have done any more to make me have a great experience. I look forward to my follow up in 6 weeks and less dry eyes fingers crossed. I would also come back here for lens implants which I am considering in the future. Great experience!

J. B.

Had my laser eye consultation today, Lauryn was my first point of contact she was welcoming and polite. Everyone was very proffesional and informative in walking me through the best option for me and the postivies and possible negatives. Looking forward to coming back and getting my vision back. thankyou guys.

E. R.

I had my RLS on Tuesday I am so pleased, from being seen in optical express branch at St. John’s street where the lovely Suzanne guided me through the package to the procedure and care at bridgewater was a breeze. Dr Desia did my procedure and he was more than professional, it was quick and pain free. After my check up the day after I was able to drive. I do have halos which I was informed would happen but I’m only 4 day post op so should settle. Well worth it, great to be glasses/contact lenses free, great team/company to do it through I made the right choice having it done

W. T.

Hello All, Wednesday 6th October, at 10am (yesterday). I came out of Bridgewater after having had eye surgery on both my eyes. I chose to have bi-focal lenses as I was worn out constantly having to clean my glasses and them steaming up every time I had to put a surgical mask on for work. I went back today at 10 am for a check up and after my eye test I already had 20,20 vision. I just wish I had done this 15 years ago when I first had to start wearing glasses. The whole team at Bridgewater from my first phone call and meeting with Emma to surgery and aftercare we’re brilliant. I would like to thank everyone at Bridgewater for all their support and help during my surgery. The surgery itself went very well, I did not feel a thing. Thank you Pedro. Also Andy and the rest of the surgical team who made me feel so relaxed during my surgery. Thank you to the ladies on reception and Emma who were and still are so friendly and helpful. Please if anyone reading this is thinking of having eye surgery, just do it you will not be sorry. Thank you all, Will

L. W.

I cannot recommend the Bridgewater Wellness Centre highly enough. Having lens replacement is a big decision to make but I have had such a positive experience. Absolutely everyone I dealt with at the Bridgewater was helpful, polite & professional. I was made to feel comfortable and at ease at every visit. Lens replacement and similar procedures can have complications - these are explained in great detail - on numerous occasions. My lens replacement went well but unfortunately, my distance vision was not as good as expected. It was a vast improvement but not as sharp as it should have been. Bridgewater have done absolutely everything possible to ensure that I came away with the best vision possible. I ended up having laser surgery to further enhance my distance vision. This was done by Mr Kazmi. He is an absolute legend! My distance vision is now nigh on perfect and he did this without compromising my near vision. Would I recommend, absolutely! Huge thanks to Emma and everyone at The Bridgewater x

C. T.

Had lasik here on the 25th of February. The staff were great and very friendly and helpful. The facility was clean and easy to find, with plenty of parking. I am leaving a 5 star review because at the time of writing this I am over the moon with my procedure and now have better than 20/20 vision and am recovering well. Dr Muhammad Kazmi is a fantastic surgeon and talked me all the way through the procedure. Would definitely recommend to anyone that is having 2nd thoughts. It will change your life for the better.

A. W.

Thank you and a special mention must go to Mr Usman, who did my Lipiflow treat, as he was excellent and so were all the staff at Bridgewater who were kind and very friendly.

I had my laser consultation at Bridgewater Hospital. I was very impress with all the machines that tested my eyes before the consultation. Allie the patient advisor went through some information and answered my question about laser. Salma the Optometrist who did the consultation was very friendly and informative. She went through all the scans and discussed my eyes and the eligibility of the types of surgery explaining in detail the differences. Emma kept me informed about the waiting times of my appointment. The process was covid safe and I look forward to booking my surgery

J. R.

Great experience 😄 never felt anything during procedure 🙂 got perfect vision can even thread a needle again !!

I had a very good, friendly, informative and professional experience. Sana and Alberto at Bridgewater branch gave me a lot of information and answered any questions I had. I left feeling well Informed and comfortable. The receptionist was very welcoming. I felt confident during surgery with Dr Desai and it was over before I knew.

L. M.

Cannot fault the Bridgewater Clinic. From my consultation through to my procedure, all of the staff were extremely friendly, calming, answered all my questions and explained the procedure in plain English. The care I received was second to none. The procedure itself was totally painless, apart from some discomfort for a few hours afterwards, and only took them about 5 minutes. My vision is absolutely perfect. So happy I got it done! Thanks so much all the staff at Bridgewater.

M. S.

I had Replacement Eye surgery three days ago.. I was very scared but Pedro was an excellent surgeon and I felt safe with him... it took a few days for me to see clearly but it is amazing.....

P. P.

Pity about the initial long wait on the day before surgery, otherwise would have been 5 stars.

G. J.

From start to finish J has been excellent Put you at ease And talks you through the process Cannot Fault optical express

P. N.

Optical express should be really thankful for their wonderful staff, everyone was super kind and informative. The hospitality is amazing and I'm sure anyone opting for getting work done here will be more than satisfied. Special mentions to Alberto and Lubna, for being wonderful hosts and helping me with the process brilliantly! Cheers.

K. C.

Excellent service from start to finish. I was made to feel very comfortable and everything was clearly explained to me. In particular, I had great care from Lauren. I would definitely recommend OpticalExpress.

E. M.

Very professional, but also very caring, they went out of their way to look after you ,lovely people 😊

J. B.

My husband and I both had NLR surgery and we are both so pleased with the results. From our first to last appointment we cannot fault the service we received at the clinic. They were professional, reassuring kind and friendly. We had our surgery at the clinic and post op appointment there the next day, after that all our follow up appointments have me in Liverpool where we live and they have been just as fabulous with us too. We were both a bit apprehensive about the surgery beforehand but we were spoken to about it and reassured. Considering we were both ‘blind as bats’, neither of us now needs to wear glasses. This is amazing for us. Thank you to everyone concerned with our care and after care. We would definitely recommend Optical Express to anyone thinking of using them. We are glad we did!

L. B.

First class service. Staff are very helpful and friendly. I could not fault the after care and I am so pleased that I now have 20 20 vision whereas before my eyesight was so bad, I could not drive.

D. B.

I had lens replacement surgery with Optical Express nearly five years ago and today I attended to have a small procedure called YAG Laser treatment to clear up some slight blurred vision, I must say that this company’s service is second to none, I have recommended Optical Express to numerous friends who have all had the surgery and are as satisfied as I am, very friendly, very professional and very efficient, what more can I say, if you’re thinking of having laser or lens replacement I would definitely recommend using this company,

K. T.

Amazing results after what was a traumatic experience when the machine’s eye tracker wouldn’t work half way through my treatment. This meant that the second stage of the surgery couldn’t commence. I wasn’t given an explanation of what was happening during the procedure. I could hear there was a problem but no one was telling me what was going on - which was petrifying. I have had an apology from the clinic manager but better communication and reassurance needs to be in place. It was also down to user error that the machine wouldn’t start (something about not clicking the right pedal down on the chair) which was not reassuring when I went back into the room after being left in the waiting room, on my own, blinded and amongst patients who were disconcerted when they saw me come out of the room with fear and panic on my face. Don’t get me wrong, the sight I have is completely worth it all now but I cannot tell you how terrified and upset I was when no one would tell me what was going on. Is an apology enough when I have gone through this? I don’t know, I did expect a little more than that but I hold no bad feelings towards any one personally. However, my feedback needs to be taken seriously.

S. I.

Really positive experience. Well looked after. All very clearly explained. Highly recommend.

V. L.

I can’t thank Usman enough. He is such a nice, gentle, caring and professional man. He along with some other members of staff, already mentioned in a review on Trustpilot made my experience outstanding. I am so happy with my results of the lens replacement surgery, but my outstanding experience, I believe because Usman was so nice and reassuring during the initial consultation to the final sign off of my treatment plan. As a result of my journey at Optical Express, in particular because of the caring and professional nature displayed by Usman, my sister also went for a consultation and subsequent surgery at. If in doubt go for a free consultation.

M. F.

the best sight test by Syed Ahmad. All staff lovely and very helpful highly recommended.

M. R.

Totally satisfactory experience. The staff were polite, friendly, reassuring and efficient. The procedure went well and was pain-free though, as expected, my eye-lids were sore for around 10 days.The regular follow-up appointments have been just as friendly and efficient. Thoroughly recommend Bridgewater.

J. M.

My cataract operation went very well My after Care was efficient I was treated with respect Very very pleased with my treatment Thank you

x. x.

Laser eye surgery was such a stressfree and easy process to go through especially with (Usman) who helped ease my nerves by explain what happens during the procedure and made me feel comfortable in deciding whether I wanted to get it done instead of forcing it. He's amazing person and you'll be lucky to have him. I was nervous like anyone else about the surgery but with all the support they offer its hard to go wrong. It may be expensive but you can't put a price on quality of life. I've had it done and so has my older brother which both times has gone perfectly. During the surgery day there were a lot more patients than I'd expected who were getting the surgery done which goes to show how many people get it done and that it works. Its made life so much easier instead of having to deal with wearing glasses all the time which had the potential to break or even lose them. It's up to you in the end to decide by weighing the pros and cons of the surgery then make the final desicion but during the appointment once you're explained what happens you can then fully decide what is right for you.

A. M.

Had LASIK done here on Friday. My experience from the consultation to surgery day was excellent, the staff were all very informative and gave me all of the pros and cons of the procedure which enabled me to make an informed decision which I felt under no obligation to make. The results of my surgery have been amazing so far, so happy I made the plunge to get this done and I couldnt recommend Optical Express enough. Thanks so much for my 'new' eyes!

G. M.

Excellent, I had lens replacement surgery, amazed at the results!

S. W.

I was very pleased with my free no obligation consultation, the staff were very helpful and answered my long list of questions and made me feel at ease. I have no yet decided to pursue as the cost for procedure is quite high as i don't quality for laser.

C. H.

Throughly enjoyed the whole experience I was well looked after value for money

S. B.

I am now a week on from my LASIK with iDesign surgery and i already have better than 20/20 vision! For anyone who is undecided about going for it, i can't recommend this surgery and clinic enough! The surgeon, Mr Muhammad Kazmi was, right up to and even during the procedure, very thorough with information and reassuring. I felt under no pressure to go ahead and was made aware of any risks before hand and the aftercare has been fantastic too... the best decision i have ever made! Thank you so much to all of the staff at the clinic, an amazing team effort but especially to the Mr Kazmi!! It has been totally life changing and now looking forward to the future without glasses!!

S. F.

Probably one of the best decisions I have made. My vision is now really excellent.

S. W.

I felt really well looked after and my vision following lense replacement is amazing. I am delighted.

s. K.

the surgery was very quick with very effecient staff and consultant,

V. B.

Made my check up visit today and everything - the welcome and the tests were perfect.

J. K.

I had lens replacement surgery at the weekend, my vision is a lot better know its early days so day by day its getting better, the service the clinic provided was outstanding, they really took good care of me and it didn't hurt at all I'm excited to see what my new eyes will bring thank you

C. M.

Excellent service very professional Painless proceedure I now have 20/20 vision. My husband is having both eyes done in May

t. m.

Excellent service pre and post surgery. Full information given and excellent result

A. M.

4 hrs post op and I'm typing this message without contact lens and glasses for the 1st time in my 43 year life ♡♡♡ It's like wearing contact lens all the time :) Thank you Dr desai and team. You are amazing and have changed my life for the better x

p. k.

What can I Say.i am absolutely blown away by the professionalism and care given by everyone in this company. I had quite a high prescription and was advised to have monofocal lenses fitted.these would give me distance vision .Not only have I got distance vision but 48 hrs after procedure I can even read the newspaper . This is someone who without glasses could hardly see newspaper previously 😁😁. It's just amazing.i would definitely reccomend this proccedure to anyone thinking of it .I have worn glasses full time for the last 64 years, could not manage without them .now full freedom without them .stand up and take a bow Mr Desai.you are amazing .

A. S.

I have attended this hospital many time for MRI scans. The staff are helpful and pleasant. The waiting area is warm and inviting. Appointments are punctual and results provided timely. In short a great asset to Manchester.

d. r.

Fabulous ! I can see things I haven’t seen for years

g. m.

Happy with treatment and friendliness, I can see again properly.

D. F.

My wife and I both had NLR treatment and both have been thrilled with the outcome .The staff were all very attentive throughout our first visit right through to surgery and post op appointments . Would highly recommend using The Bridgewater clinic Dean and Vicky Fowler Doncaster ,

B. G.

I would highly recommend Optical Express Bridgewater x From my very first phone call I was left feeling at ease about my eyes x On the day of my appointment I was treated with dignity and respect x The Lady who carried out my scans was so patient and kind with me when giving me instructions x She explained in detail at each step always reassuring me and asking if I was OK x The Lady who dealt with me name was Deanne she's truly wonderful and I can't thank her enough x I'm looking forward to my surgery now x

C. S.

I find the Clinic very calm , relaxing , very good service. I suffer from anxiety and I felt very safe and explain to me what they are doing the eyes.

T. G.

I could not be happier with the service I’ve had. The procedure was quick and painless and all my questions were answered along the way. All the staff have been friendly and professional.

S. O.

Had a thorough pre laser assessment with Alisonette and Salma who carefully went through the procedures in great detail and made me feel reassured throughout.

F. H.

Life changing. Lense replacements and no glasses now. Painless procedure. Professional friendly service

M. M.

Excellent service would definitely recommend.

S. K.

Had my laser eye surgery here, staff could not be more attentive. Tremendous service and excellent professionalism demonstrated throughout the whole course of treatment.

G. G.

Great experience the best money I have ever spent I would recommend optical express to anyone 100% thank you very much

J. G.

Im placing this review for my my partner mr j Eckersley he had cataract eye surgery, and would highly recommend the treatment and service and after care brilliant all staff was amazing