Reviews of Holiday Inn Express Birmingham - South A45, an IHG Hotel. (Hotel) in Birmingham (West Midlands).
Holiday Inn Express Birmingham - South A45, an IHG Hotel
1270 Coventry Rd, Yardley, Birmingham B25 8BJ, United Kingdom
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Information of Holiday Inn Express Birmingham - South A45, an IHG Hotel, Hotel in Birmingham (West Midlands)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
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Reviews of Holiday Inn Express Birmingham - South A45, an IHG Hotel
l. l.What a wonderful experience! The breakfast was amazing I'm vegetarian and got the sausages they were amazing. Only problem I came to the hotel asked about breakfast and they didn't tell me I have to request them just told me the vegetarian option was only sausages. But the room were amazing however a couple of stains on the nets and behind the bin but nothing too bad or disgusting. The beds were lovely and comfy. The duvet was nice and thick. Lifts were working but most of the hand sanitizers weren't filled. But overall nothing too bad it's an amazing place and would love to stay here again 😇
C.Reception staff were fantastic on arrival. Checked in fine. Hotel was a great price for the weekend we stayed which also included breakfast. Location is only a 10min drive into the city. Lovely reception to relax in. Plenty of bedrooms. …
N.The hotel is on the Coventry Road, a few miles south of Brum. It's a modern building with a private car park. The receptionist was friendly and efficient. She was also the barmaid. The rooms were reasonable size and modern in style. …
D.Reasonable two night stay. Staff were good, very polite but too few staff to cover. Rooms are clean and comfortable. Probably not worth what I paid as I booked late. Friends attending the same event paid much less having booked early. NEC …
W. N.Long review (sorry), we stayed at the Holiday Inn Express (Birmingham South) on 27 Nov 21.
Here’s my review – oh and this is a genuine review (I’m not a bot).
When you arrive at the hotel there is a car park (entrance just to the right of the main door) and you can put your reg. into the screen in reception. They ask for a £25 deposit for the car park and this is returned when you leave, less the parking cost.
And speaking of cars. It’s a couple of miles to the city center so you may want to get a taxi if you’re going to a show or something else. You can drive but the local council has put a new tax of cars in the center. You can add you registration to their website to see if you need to pay it. Oh and Birmingham city center is basically a building site at the moment as they are adding tram lines all over the place - so I would get a taxi if you can.
The hotel's rooms are much larger than many other 3* hotels and they are (well ours was) very clean. The room has a rather small double – but it was OK. There is a flat screen TV with loads of channels, plus tea/coffee making facilities.
The breakfast is included in the room cost. It’s buffet style so you can take what you want. There are hot and cold choices e.g. Bacon, sausages, beans, scrambled eggs, plus warm croissants, toast machines, etc, etc. Plus porridge, cereals, etc.
The hotel bar has a good selection of beers, spirits, etc and – compared to most other hotels – it’s quite cheap. A special thank you must go to the lady working in the bar called Cherish, who was really a very nice and chatty person and made our visit to the bar very enjoyable. She is training to be a paramedic so if you were to have a few too many and slip of the bar-stool, you’d be in good company :-)
Another special mention must be made about Kerry who works in the reception. She seems to be an expert in just sorting things out when it’s needed. Plus she is a local, so she was able to give us loads of information about the area. Highly efficient and made the check in/out very easy.
We tend to stay in many hotels and most of the times there is some small gripe, but in this one we didn’t have any. All in all a simple no frills Birmingham hotel which is reasonable priced, clean and friendly. What more do you want.
As Arni would say, we’ll be back.
M.Rooms were clean spacious and modern with adequate facilities for tea and coffee. Bathroom was clean and hygienic. The only issue was the heating. We did not know that the reception staff controls the heating. Once we called them the …
R.I had a very pleasant stay. The room was spacious and comfortable with a desk so I could work on my laptop. Fantastic range of breakfast and very helpful staff. I will be staying here again
U.Our stay at the hotel was very nice the room was very clean bed was comfortable tea and coffee was available in the room bathroom was very clean and the breakfast was delicious and it was presented very well and tables were set well apart I would definitely be staying here again staff was helpful and friendly
D.Good service from the 2 staff front of house and reception. Comfy and quiet room. Food was good but only a limited menu available. Would certainly use again
A. K.From start to finish the staff could not do enough for you check in was easy receptionist explained everything.We didn’t eat off menu due to limited choice but they let us bring in food from local take aways and eat them in your room or in the restaurant/bar supplying plates and cutlery which we did as no pubs or restaurants within walking distance drinks reasonably priced.Rooms very clean and comfortable.Thank you to all the staff.
M.I have been coming for many years and some staff recognise me. They are helpful and do anything extra where possible like early check in when needed put my personal food in hotel fridge etc
J.Overall the stay was good. This was my first time in a Holiday Inn Express.
Staff were friendly, the rooms were largely clean and all the basic amenities were present. …
B.Hotel is clean and staff are very friendly and attentive.
Mattress needed replacing, as was saggy and feeling the springs under me meant I …
G.It was nice to be greeted by friendly staff both on check in and check out! The hotel had everything I needed for a brief business trip.
T.I am a member and stay often in Holiday Express hotels. Good stay each time. Will booking again soon in the south. If it is a good price
C. W.Second visit to this hotel for work. Staff very friendly and helpful. Considering the circumstances don’t think the staff could do anymore. Yes the menu was limited but I could get hot food at breakfast and evening meal. Felt sorry for the …
J.I read the reviews the night before and thought to cancel, but i had a great surprise. The bathroom was updated and shower was great. Bed was comfy though the desk and side table needed to be cleaned better, so did this myself. Standard …
P.The hotel staff are all extremely pleasant. My bedroom was very clean and breakfast offering was sufficient. The hotel is still offering evening meals which was great as a lot of hotels I've resided in recently had no food service in operation.
L.The hotel was extremely noisy because it’s on a main road, didn’t get any quieter in the night. The room we had was extremely clean and beds were comfortable, the room was spacious and the shower was lovely. The breakfast was nice. Had a …
S. L. A.We stayed there on the 10/8/20. Upon arriving, we were attended to quickly and were given a form to choose for breakfast (Covid aware- no breakfast buffet) which is quite limited but understandable with what is going on. The room was clean and comfy. Our bedding was a bit stained but this was replaced immediately upon contacting reception. The manager in charge Andy even came to our room to apologise personally & presented us with drink vouchers. It is also a must to mention the lady dishing out the pre ordered breakfast, she is courteous & although alone managed to do a good job serving a number of guests that morning. In all, a good service from the staffs.
C.Hotel was clean, and staff were appropriately informed to let you know what had been done to safeguard guests. They need to provide a more appropriate breakfast. Other hotels in the budget range are providing full Resturant meals. …
T. H.Upon arrival there were masks and sanitising gel provided in the foyer before getting into the reception. Paul the Manager was extremely helpful throughout our stay along with the other staff who were pleasant, professional in their …
P.Good standard Holiday Inn express. We stopped here for Crufts with our dog. Good location not far from NEC. On checking in we were asked for a £100 deposit which I wasn't aware of but was ok. Also I had been already charged me for the dog …
G.Great safety measures put in place. Felt safe and comfortable the whole duration of my stay. Rooms were clean and staff were attentive, friendly and helpful. The only thing I was slightly confused about was the parking, there was no clear …
M.When I got there I had to prove I was a key worker or I would be refused entry, not what i wanted to hear after a 3 hour drive!
Restaurant was closed, bedroom walls are very thin. …
D.The room takes way to long to warm up and the heater is above the door down the hallway so you can't even feel it when lying in bed. The shower however is brand new and looks amazing do see the photos attached. Probably the best bathroom in a hotel in England! The toilet seat is not big enough for one to get there bottom on not sure if it's a kids toilet seat but be warned it tiny. The bed was good and a double but it was the woman with black hair who made the stay very welcoming! She served at the bar at 21:30 late at night and was very cheerful and was also the woman who served breakfast too! Real grafter. The receptionist on check in also gets a shout out for being honest and giving local area kwowlegde. Downside was the room seemed to be above or next to some machine making noise at first I thought it was another room getting funky but it went on for a straight 2-3 hours or until I went to sleep not very good as I was here for business. Breakfast good and served when you go up with a tray which is miles better than some places doing doggie bag style service.
A. F.Spotlessly clean. Food was good. Best shower ever!. Reception staff are lovely. I chose the parking passage that was a good choice. On the main road so you can only get to it from one side.
A.The staff at this hotel are always friendly. All areas of the hotel are clean and the bedrooms are cleaned to perfection. Takeaway breakfast was included in the price of the room which is a bonus
N.Lovely hotel. Warm friendly staff and fab room. Very good value for money. Breakfast basic but lots of it and very tasty food.. The room was spacious and clean and beg our needs. Mattress on the bed was a little too soft for me but that's a personal thing. All round stay was brilliant.
M.Receptionist was amazing, bubbly and lively personality, explained everything clearly and politely. The room was beautiful, well presented and thoroughly cleaned. No complaints at all
M.The breakfast buffet was amazing - what a way to start your morning! Food variety and taste was of the highest order. Very impressed. …
L.Stayed here on 4th March for combined business and leisure. Booked on points as a latest minute booking. Check in was great. And most of the front desk team were welcoming, thank you to the lady who checked me in and the gentleman who …
K.Andy, Andre, Cleveland provided great service. Rooms were clean and great value for money (booked in advance). Breakfast menu was mostly cold packed (due to Covid), I feel a lot more hot variety could've been offered! However, last stay …
N.Enjoyed our bank holiday august stay, must say was very quiet for that timd of year. Which was good to maintain social distancing. …
J.The staff are very friendly at this hotel. The breakfast is good considering the current situation with Covid-19. There are plenty of hand sanitiser dispensers through the hotel, and face masks are available at reception. I will defiantly booking again when on business in the area!
M. M.For the price, it wasn't bad. We couldn't eat there because they didn't have any meat-free options when we were told they did. On our second day, we got a couple of meat-free sausages and that was their only option. Of course, we had to eat out. Their menu was very limited and the cleaners didn't come to our room once whilst we were there, however, I think all this was due to distancing because of Covid. The room was nice and everything else was fine though, so all in all, it wasn't a bad stay and the staff that we met were very friendly
M.I've stopped at this hotel several times now and have always had a fantastic stay. I was worried about traveling originally as this is this is my first business trip since the start of the COVID-19 pandemic, however I was extremely pleased …
R.Good size room. Would have loved a bath as well as shower but the shower was big with modern decor and no shortage of hot water. Comfortable room however TV screen was quite dim with no ability to change setting, TV was also positioned …
B.Sue from the catering/restaurant is a great asset to the hotel. Nothing was too much trouble for her. Very polite and professional as were management staff. Keep up the good work guys !!
S.I stayed here on business: the hotel was clearly visible from the main road, with easily accessible parking. Check in was efficient, although I was surprised to have to pay to park as I had not read that it was chargeable when I booked. …
T.couldn't fault anything about this hotel, from our very late check in which was dealt with very quickly thankfully as we were wrecked from a long journey the hotel was perfect. We stayed here before twice and would definatly recommend it …
B. N.My family thoroughly enjoyed our stay. The staff members we encountered were fantastic....A guy called Andrea was exceptional. The guy working on the breakfast was fantastic and very helpful. …
M. S. M.Excellent to see staff going the extra mile to make the stay feel valued. Seeing guest wearing mask and taking covid 19 Pandemic serious, Mask and antibacterial gel at the entrance made my stay felt safe …
C.I stayed for Christmas Day night when visiting relatives who live nearby. The hotel is clean and bright with comfy beds and a decent shower in the en-suite. Breakfast was hot and tasty. The car park was very handy but expensive £7 for non …
t.All the staff at the hotel were great - polite and helpful - went the extra mile when one of my colleagues had a fall.
Rooms clean and comfortable - felt looked after and safe.
J.It was good for the price. I booked the hotel because it was close to where we needed for an affordable price. Sadly, because of Covid, it caused a couple of inconveniences but we're not going to hold that against the hotel, they can't help …
N.The hotel was clean and very safe to stay in. The bed is comfortable to sleep in and the room is great value for money. Best feature is the staffs professional and friendly service. Would recommend and definitely stay here again.
H. c.I stayed at this hotel in July on business. The receptionist was friendly and efficient on arrival. There was additional security to access the bedroom areas and the room was clean, spacious and modern. Plug points near the bed area are …
a.I’m very much a believer that you get what you pay for but that isn’t true in this case because I’ve paid more money to stay in ‘better’ hotels and received poorer service, had a worse nights sleep and had a dirtier room. Step up the …
C. R.Fantastic start to Finish - Hotel Manager, Andy was so helpful and accommodating. Best value hotel I’ve stayed in and will continue to use them.
Wouldn’t change a thing - clean, tidy and well regulated
Y.Have stayed before and had no hesitation returning. However upon arrival we were allocated a room on the 6th floor but found that it had not been cleaned. We returned to reception and then were allocated a room on the 2nd floor. This was …
M. H. O.Reception staff were polite, accommodating and friendly.
Room was clean, quiet and comfortable. I had a comfortable stay and will definitely stay here again when I visit again in the new year.
k.My wife and I stayed 1 night. The room was well proportioned with a coat rail and hangers but no drawers and a good size desk. There was a wall mounted TV and a comfortable bed. …
G.Second time we stayed at this hotel, perfect for what we needed. Bad was really comfortable we stayed in room 608 which seemed a little bigger than the ones on lower floors. Breakfast is good for a free one. Little more variety in cereals would be good. Car parking perfect. Staff was very friendly and helpful. Will be staying again
K.Stayed for one night prior to visiting the NEC. It is an easy stay for the NEC. It is on a busy road which means you have to keep the window shut (we were facing the road). …
A. s.The breakfast buffet and the layout of the room was excellent. I liked the place and please note that there is an additional parking charge. But this is ok as you can have peace of mind knowing that your car is save. …
M.All staff very friendly particularly check in staff and breakfast staff.
Bed very comfy, rooms clean. Easy parking . Multiple shops nearby if you need anything.
l.Excellent customer service. Room was clean and comfy. Good location to visit city centre. I would stay again. Usually I am very fussy but I had no complaints. The staff make this hotel Excellent.
C.Lovely comfy bed, everything was spotlessly clean. Nice size room. Breakfast was good with ample to choose from, although no European buffet type food.
The only problem was I thought it was nearer to the airport and having flown in …
M.We stayed overnight in a family room. The bathroom facilities were great and the whole room was clean and well presented.
The breakfast was plentiful with a variety of food choices and staff who …
L.good stay as always excellent service even had a pizza specially cooked for us by a very obliging member of staff who was actually off duty. reception staff friendly and efficient also cleaning and bar staff friendly and professional, paid …
J.Spotlessly clean bedroom with large super king size bed. Staff pleasant and hotel areas are all very clean. Plenty of options for breakfast (which was included!)
K.The experience was very pleasant. For birmingham amd situated on a busy road it was very quite and all round friendly staff. We arrived rather late and although the kitchen was closed they offered us a light meal such as pizza. The room was …
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