Reviews of Holiday Inn Leicester, an IHG Hotel. (Hotel) in Leicester (Leicestershire).
Holiday Inn Leicester, an IHG Hotel
129 St Nicholas Cir, Leicester LE1 5LX, United Kingdom
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Information of Holiday Inn Leicester, an IHG Hotel, Hotel in Leicester (Leicestershire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
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Reviews of Holiday Inn Leicester, an IHG Hotel
L. H.
Absolutely incredible service. I came on a business trip for one night and day and stayed here and was amazed at the level of service and cleanliness. Nothing was too much for any staff member and everybody was so friendly. I had a lovely dinner as wel at a really late arrival which again was no hassle and breakfast was amazing. The room was spotless too, and the bed was so comfy. Thank you again to all the staff that made my stay brilliant even if it was only short. Would highly recommend this hotel
R. C.
Booked 2 double rooms for the family which were big spacious room. Very clean rooms and bathrooms. Iron, ironing board and hair dryer was available in the rooms. Staff are very friendly, helpful and welcoming. Breakfast was included. Overall our stay was great and I will definitely be coming back here again.
H.
This is the second time I have stayed at the Holiday In. Leicester and both times it has been amazing! The staff are friendly and welcoming, nothing is too much trouble. My room was lovely and clean and the bed was so so comfortable. The …
P.
This was a last minute booking as the original place we had booked for our weekend did not meet our expectations. The hotel managed to accommodate our requirements at short notice and made us feel welcome and relaxed. The rooms were …
S. M.
Exceptional staff in every department, good food and clean spacious room with a comfy bed. If I could give it 6 stars I would. Close to centre and parking next door with covered walkway to hotel. Fabulous stay!
C.
From the time that we entered the hotel the duty manager Prekash was very helpful, sorted out breakfast for us and made sure we were comfortable and treated properly. The rest of the staff serving us from tea at the table to everything else …
V.
The location of the hotel was very practical and central. There was a very large stain on the floor within the "executive" room that I had.
The bed was very large and comfortable and I had a lovely nights sleep. The staff were very pleasant and polite and the highlight of my stay.
M.
My last experience at the hotel on business for the weekend was excellent. The room and bed were comfortable, clean and newly refurbished.
Slight noise at night as the doors are not noise proof and noise from the road …
T. W.
My wife and I thought enjoyed our two night stay and everything worked out perfectly Excellent room clean laundry superb full English breakfast with cereals and croissants also We were particularly pleased that there were gluten free cereals and bread available
W.
Stayed here for 2 nights to move child into De Montfort University. Everything was excellent. Staff were friendly and very efficient. Room was clean and bed was very comfortable. Breakfast was top class. Excellent value, good variety. …
S.
Very clean, comfortable and well looked after by attentive staff.
Pleasantly surprised that my room was cleaned each day which was not expected during the pandemic. …
A.
Everything was excellent.
Hotel lobby area needs to feel more cozier dry .reception staff at check in needs to be warmer and informative. …
S. K.
The front office and restaurant staffs were very friendly and hospitable. Special mention on Christina who took care of serving great coffee with smile and also took care of serving other dishes. She also helped me guiding about the place. I would anytime recommend this place for stay due to friendliness of staff.
M.
This hotel is perfectly located near the University.
The rooms are very spacious. If i was to comment on something it would be the water pressure in the bathroom could be improved! The breakfast was fantastic!
S.
A warm welcome by friendly staff at the front desk. We were able to change rooms immediately due to a minor issue. The breakfast team were friendly and helpful. Rooms were clean and they even stored our luggage after check out. Nothing was too much trouble for the staff at Holiday Inn, Leicester. Would definitely stay again!
N. A.
Relaxed stay as we were down for Atif aslam concert.
Large room for 3 people.
Very clean and window even opened slightly.
Enjoyed our stay as close to town.
P.
The hotel was easy to find, right next to an ncp car park. disabled parking available which was handy. The check-in process was quick and easy. Lovely lady at reception was nice and welcoming. There's hand sanitizer all aroynd the hotel, …
L. T.
Stayed here for a wedding. Room was fine. Didn’t have breakfast so can't comment on it. I can say though that the staff were lovely. Request for extra towels and a blanket answered within minutes. Someone even came out to direct us to another disabled parking spot when the most obvious ones were taken. There's paid parking right in front of hotel. There's nothing spectacular about this hotel but they have outstanding staff. 👏🏽.
H. Y.
Excellent value for money
Large clean room.
Excellent location for city centre …
B.
The hotel was easy to find and park at, with the car park adjacent to the hotel. There is no electric hook-up for EVs, however, the manager was very helpful with resolving that issue. …
S. K.
Pretty good hotel.
We got to the Holiday Inn not expecting much but the staff were super friendly and all wearing protective gear.
The room itself was ok, big enough to sleep in and do my daily yoga routine.
Would recommend for a budget hotel
K.
Lovely warm friendly staff mark this place out for me. Room was comfortable and hotel was easy to find with very convenient parking. We visited for my daughter to haver laser eye surgery but got to know the city over the couple of days we …
L.
My wife and I thought enjoyed our two night stay and everything worked out perfectly Excellent room clean laundry superb full English breakfast with cereals and croissants also We were particularly pleased that there were gluten free cereals and bread available
O. A.
This is going to be a lengthy review. This was one of the stays, I've enjoyed the most in a hotel (and I've been to quite a few). It's not luxurious but it's clean and comfortable. 100% on cleanliness. The staff are amazing people. I wish other hotels will go and take a lesson from them on how to be a decent human being. Right from the front of house, to the restaurant and housekeeping, it was all made up of pleasant people who just wanted you to be comfortable. Shout out to Alex, Natalie, Jacqueline and Clare. They were outstanding examples of the brilliant staff. There was good variation with the breakfast (cold and hot options). The building and some of the facilities could do with some upgrading. E.g the shower pressure could be stronger. Also, the fridge compartment doesn't need a cover. The heat emitted is trapped and doesn't allow the fridge to cool properly. Overall, I would recommend this place to anyone coming into Leicester. Thank you for making the time I spent here pleasant.
P.
We booked a week for a family wedding that was taking place locally. The family room we booked was being refurbished so we were upgraded to 2 interconnecting executive rooms, which was great for our family group. The overall attention, …
L. O. (. G.
The services was fantastic when we checked in at about 6pm. The reception did everything to make us comfortable and the Resturant staff were fantastic especially the guy called Leroy. He was pleasant and helpful.
F.
Excellent location proving easy access to both town centre and King Power. Attached car park (extra cost) was also convenient. Hotel had undergone refurbishment since last visit. Staff friendly and helpful.
M. P.
A clean, comfortable hotel, close to Leicester city centre. A varied breakfast was on offer and the staff were very friendly and helpful. I would definitely stay there again.
S. M.
I was there on business. Overall the service and room are lovely. Quite easy to have some downtime in the evening. With close proximity to the city centre if you would fancy a little drink. Would recommend it for simple purposes as it has everything you need.
A. A.
5 stars to holiday inn
The staff were so welcoming! Especially Leroy, he was brilliant, made us feel like home and went the extra mile, lots of credit to Leroy himself and managing he’s team, as they all had the perfect approach. Definitely will come again! And recommend this hotel.
S.
The Hotel is very nice the room I stayed in was very clean and the bed wax comfortable. The breakfast is one of the best I've had at a hotel so much choice as well.
F. T.
The friendliest Hotel I've ever stayed in, the staff were amazing. Breakfast had plenty of choice, and the room was clean and beds very comfortable. Thank you.
B.
Stayed for a business trip in early November 2021. I found the hotel well located, rooms clean and modern. Staff service was very good and all staff were polite and attentive
G. S.
The reception staff and breakfast staff are top. They are 5 star. The room wasn't as good as I expected for the price. We only had 2 towels 1large one small. I would have expected at least 1pack of biscuits. There was no herbal tea. But the staff made up for it. Leicester is a very friendly place.
S. F.
Really nice stay here. So relaxing. Helped so much by the amazing staff. Always saying hello and generally being very friendly. Big shout to Claire who sorted out our little issue and made it a pleasure staying here.
Well done everyone!
K.
From the minute I checked in until the minute I checked out this hotel was excellent. The staff were friendly, the room was clean, the breakfast was delicious, the location was ace, the parking easy and I had a great sleep too.
L. F.
The staff really made my visit very good. Nothing was too much of a problem. The room was lovely, but I could hear traffic. I live in a very quiet cul-de-sac, so I am probably very sensitive to noise.
N.
I stayed here on Buisness, great hotel and room. Staff were friendly as you’d expect. …
S. O.
We were welcomed really nicely .The staff were excellent ,nothing was any trouble . The room was lovely and clean and was a pleasure to stay in. We took our grandchildren for an adventure and they were amazed with the staff ,they all treated them well . For one it was the first time staying away from his familiar surroundings and he really enjoyed it . Would recommend to any one and great value with breakfast included .
T. M.
Nice good size room and bathroom. Parking adjacent to the hotel and not too far to walk to the main shopping area. Friendly and helpful staff. Will certainly being staying again.
h.
This was our first visit since Dec 2019 due to restrictions.
We had a perfect stay, all of the staff were excellent, special shout out to …
W.
I stayed on the 6th floor in the executive rooms.
Comfortable, clean and peaceful. Only gripe was the landing light was far too bright when trying to go to sleep. …
Z. v.
So we came a while ago to watch Leicester-Napoli. As I have IHG points I quickly book the hotel (HI Express next to stadium was full), and did not think more about it.
Hotel is BEAUTIFUL, I found out that it was renovated in 2019, and, oh god, what a beautiful job has been done. It's the most beautiful Holiday Inn Hotel I have seen in UK. Even others which were refurbished haven't been with such a good taste. Well done!
Customer service was good, breakfast delicious with great variety. I did not get my IHG welcome points but it was later sorted.
M. N.
Room was clean and warm. All the staff were very welcoming, nothing was too much trouble. The breakfast was very nice as well.
K.
We really enjoyed our stay. Room had two double beds which were really comfortable. Room and bathroom were both spotless. Receptionist was friendly when checking in. …
V. P.
Nice hotel, close to the town and nice clean room with aircon, two small doubles and a large flat screen TV. Bathroom was spacious enough.
Restaurant and bar downstairs.
It's not 5 star by a long way, but a very decent enough hotel.
a.
Hotel sits in the middle of a very busy roundabout. Difficult to get in the correct lane to enter car park. The burger I had for dinner was awful. The roll must have been fairly stale as it just crumbled. Breakfast is excellent though.
S. b. t.
A clean hotel.
Helpful staff.
Basic breakfast, poor standard of food in the evening, avoid the fish. …
M.
Staff in the hotel was friendly and polite.Rooms are clean and comfortable with big comfy beds.
Breakfast was great ,tasty and lots of choice, would definitely come again!
J.
Staff very friendly
Hotel clean
Rooms spacious , clean and tidy …
W.
Well placed hotel in the city centre, close to the Cathedral and Richard III. Basic, clean and comfy room. …
S. J.
Very friendly staff throughout.
Good and clean accommodation. Decent breakfast. Great location to town.
Public area seating isn’t so comfortable but pleasant surroundings.
K.
Stayed at Leicester city cent Holiday Inn. Thank you for an amazing service, we reccomend very much.Easy check in with friendly staff. The room was classed as standard and was a good size,
M.
The staff in all departments made every effort to make guests feel welcome. They were very attentive to all aspects of customer service.
The necessary arrangements to safeguard guests during the current pendemic were clearly displayed.
A.
We stayed at Holiday Inn for the first time for a night. Our stay was comfortable and clean in all aspects and the breakfast was amazing. Lots of variety and as much as you want to eat.
R.
Staff were attentive and very helpful. Rooms were very clean and spacious.
I would definitely stay again
T. D. M.
I loved the room as it had 2 double beds for a family room and it was very comfortable with the lights. The bathroom wasn't as appealing as it was really easy for the water to escape the shower, so 4 stars!
E. T.
Excellent hotel, a few minutes walk away from the city centre. Lovely, helpful and friendly staff. Very Covid safe.
Very accessible for people with mobility problems like myself. …
F.
Lovely and good location enjoyed my stay . Staff was nice
. Only issue is don’t like that fact they expect us to drink tap water from bathroom, however explained to staff and they filled kettle for us from the bar.
T.
Hotel is doing everything it can to ensure the safety of its guests is a priority and this has little impact on the quality of the experience. The staff team are very friendly and attend to your every need. The rooms are comfortable and …
S. J.
Great Hotel. Rooms are clean and spacious. Breakfast was included and it was nice.
We booked it on our visit for National Space Centre. It's very close to it so that's an additional advantage. We enjoyed the stay.
S.
We had a wonderful stay . Staff couldn't do enough for us and my son. Breakfast was very very yummy.
Thankyou for a wonderful stay.
L. C.
The hotel was fully booked when we stayed. The staff worked incredibly hard and we saw the same people working on reception, serving at the bar and clearing breakfast tables. It was clearly all hands on deck to offer the best possible service.
R.
This hotel is in a great location, literally 5mins walk from the historic centre of town with affordable parking on it's doorstep. My room was sparkling clean
J. A. V.
Stayed at this hotel for about 4 months. All the staff (special mention Alex, Manesh and Joseph) they are are amazing, friendly, polite, helpful always put a smile on their faces. Over all service was excellent. The breakfast was amazing. The hotel was very clean, rooms are spacious. Highly recommended. Thank you for making me welcome from day one.
A. H.
Great place to stay, the room, hotel and restaurant were very clean, the staff extremely helpful and courteous. We would definitely visit again and Irecommend this Holiday Inn for a stay in Leicester.
T. S.
Staff are impeccable, the service is second to none,the food was well presented the only down side was the room was just above the fans from the roof of kitchen and the noise was above normal levels so made sleeping slightly difficult
S.
Comfortable and clean, the only downfall for us the drinks are very expensive and food wasn't the best only lukewarm, However that would not stop me from booking there again as an overall the stay was good.
T.
Whilst the normal requirements of a hotel stay were met excellently, what made our visit (with grandchildren) memorable, without doubt, was the Staff. Beyond professional and personable, in what must be trying circumstances, they all went …
D.
We stayed for one night in June, breaking our journey to Northumberland. The hotel is near to The Lanes which is worth a visit. The staff were very helpful and the room comfortable, everywhere was spotless. Our breakfast was probably one of the best we had had anywhere in the world! I cannot rate this hotel highly enough.
M. B.
So I booked this place thinking it would be value for Money however aside from the location and convenience I think your better off booking else where. It’s quite expensive considering the level of service you get. I mean I didn’t get b
N.
We stayed in Holiday Inn for 2 nights, and our stay was very comfortable. Big room with 2 big double/king bed size. Enough space for family of 4 people. Very clean room and tidy. Bathroom was clean too. No mini fridge, not sure for other …
B.
Good hotel for the football. Close to centre and not to far a walk from the stadium.
Just don't expect quick service if you just want a coffee from the bar in the mornings.
T. H.
The staff were so friendly and helpful . Nothing was too much trouble. Brilliant location , great breakfast and very comfortable room .
N. S.
Okay for a one night stay.All minimalist decor if that's your thing. A good breakfast, and friendly efficient staff offering a good service.