Reviews of Crowne Plaza London - Albert Embankment, an IHG Hotel. (Hotel) in London (London).
Crowne Plaza London - Albert Embankment, an IHG Hotel
10-11 Albert Embankment, London SE1 7SP, United Kingdom
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Information of Crowne Plaza London - Albert Embankment, an IHG Hotel, Hotel in London (London)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
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Reviews of Crowne Plaza London - Albert Embankment, an IHG Hotel
D. S.The view was amazing complete with balcony!! If only it had been warm enough to enjoy. The bed very comfortable and the bathroom with both a spa tub and separate shower were great. We didn't have a television in our room, which was odd and several outlets did not work. It would've been nice to have more employees at the desk to check-in quicker after a long day of traveling. Additionally, the room was not ready for early check-in, a benefit certainly, but this seemed almost customary throughout our travels.
j.Before we even arrived at the Hotel I had emailed reservations/customer services to find out about luggage being stored. We received a very pleasant and prompt reply which was brilliant and took the stress out of whether we needed to keep …
T.Excellent stay. Loved the views from our clean balcony room that had some excellent mod cons. Good quality linen.
Good location for exploring. …
G. G.Room was very clean and comfortable. Breakfast was great, large choice and plentiful. Staff were helpful, attentive and very mannerly.Hotel location is superb, very handy for central London and transport. Only slight downside was the elevated prices of drinks at the hotel bar, almost £23 for 2 drinks. Apart from the price of drinks, everything else is A1.
D.Enjoyed our stay here. The hotel is smart and room furnishings were of a high standard. The room was spotless and had everything we needed but was a little on the small side (standard King room). I realise this isnt unusual for hotel rooms …
A.The hotel is unassuming from the exterior. But the people who work inside are friendly and experienced. The room is well appointed with high end amenities. I had the most comfortable and wonderful sleep. It’s on the quiet, pleasant side of …
S.We booked for 4 nights and our stay was extremely enjoyable. The bedroom and bathroom were spotless and the bed extremely comfortable.
Staff were very professional and helpful. …
N. M.Lovely hotel to stay, very clean and quiet. Had a nice night here after visiting the o2 Brixton. Had more than what we needed including a mini bar which was a lovely touch. Oh and the rainfall shower.... Amazing!
A.From start to finish staff were very polite and welcoming! At check in the man was very helpful offering the best room they had. Room was so clean spacious and the view was unbelievable! Breakfast was lovely! Would definitely say here again!!!!!
D.What a great hotel. Convenient to central london and yet away from the noise and busy areas. Close to the river and a short walk to Westminster very convenient. The staff are and always have been friendly and welcoming and the rooms pretty much guarantee a peaceful refreshing sleep.
S.We stayed over for one night this time to see a concert. The room was very clean and comfortable with a beautiful bathroom.
In the evening when we came back, we were served martinis by Savannah, who is an …
C. P.Excellent hotel overlooking the River Thames. Very friendly and efficient staff and our bedroom was spot on. Great location to catch the Uber boat and take a trip down to the Tower Bridge
S. W.After a long lockdown gap, we enjoyed a very warm and sincere welcome at checkin from Kirsten, and the location was perfect for a short walk to a wedding in Vauxhall. As always the view from one of the higher floors overlooking the river …
S. F.The staff are so friendly and welcoming. The room was comfortable, and the food was excellent and the evening bar staff were very good.I have to mention the breakfat waitress Jenny who was so helpful, and the lovely security chap Spartak who cheered us up each day, and the very efficient and charming Mathew Sabulis. Thankyou. We will definately be back.
M. L.Location here is amazing plus the genuine service offered by the team is just superb. …
W.Have stayed here many times over the past few years but this was the first time post pandemic. Pleased to say that it is still a great value hotel with comparatively spacious comfortable rooms with good bathrooms. …
P. 5.If you’re thinking about booking the club room don’t bother as a lack of interest by this owners. Breakfast consist of pastry’s with jam. Evening canopies never arrived until complaints by several guests. Wine runs out on 3 separate …
D. H.I stayed at the Crown Plaza on the Embankment for 5 nights over the New Year and loved everything about it: the location, the size, the service, the tranquility and, best of all, the breakfast - hosted by larger-than-life, extremely welcoming and entertaining Bartek!
S. P.A lovely hotel, with the best shower I have used in a long time.
The hotel managed the system's failure well on Saturday, with polite staff who …
M.Staff were very friendly and welcoming.
Rooms were fab, clean and well equipped.
Great value for money and a great location for our weekend stay.
G.My Family and I had a lovely stay at the hotel. The service was wonderful, the food was excellent, the beds were really comfortable and the hotel was chic. Perfect location and we would definitely stay here again.
P.The room was small, compact and difficult to move around in for a big bloke like me. The view out of the window was singularly uninspiring, unless you're a Peeping Tom, straight into adjacent apartments. If the Thames was out there, I …
E.Booked this hotel for a birthday weekend break. The hotel is in a good location and staff are very helpful however the executive lounge was shocking and one if the worst ever canapés were walkers salt n vinegar crisps and pop corn and soft …
t.The rooms are excellent - great views and comfortable.
We stayed in a Club Room, and whilst I would happily stay at the hotel again, I wouldn't bother with a Club Room as the Club facilities were poor.
A. H.Fabulous hotel and perfect staff, very friendly and engaging. Great place to base out of and travel around London. Room with a balcony is a must for the views across the Thames. Even met Dr Mudhar Ghassan Shawkat when returning to the after a night out. A really proud chap and you can see where his team get there pride from. You wont be disappointed if you’re lucky enough to stay here. 👍🏻
J.The hotel is well located for central London, on the river, very quiet due to excellent soundproofing. Staff pleasant. Breakfast chaotic and food poor.
B.Had a wonderful stay at this hotel, the front desk staff were always accommodating and helped with any questions we had.
The rooms were always cleaned once we got back.
If we needed anything they were there within a few minutes.
T.This is a great hotel for any kind of occasion. The location is fantastic, my room was very clean and came with an ironing board, shoe horn and a mini bar
A. A.I would give this place 6 Stars if it was available. The Hotel is very modern, great view of its well decorated rooms abd suites. You must try the restaurant on the 14th floor "Mezemeso". It is Authentic Lebanese Cuisine and Authentic Japanese Cuisine prepared by veteran Chefs. The Desert is a must have. The Founder makes sure every thing in this hotel and its facilities is of top quality. I enjoyed my stay here and for sure will come again.
R.Throughly enjoyed my recent stay. Room spacious and very comfortable. Enjoyed a meal in the Potus Restaurant which was delicious.
Staff all very pleasant
H.We found the location of this hotel ideal for walking around London Attractions. However, Club Lounge is an experiment which I wish I had not experienced. Most of the staff were very attentive, friendly
H.Excellent Rooms with Balcony and Beutiful Toilets, phone call’s barely get answered by housekeeping, restaurants, or even the reception. No parking service and restaurant staff are a quite slow in serving and attending.
M.Lovely hotel with great views. Not too big and impersonal like so many in the city. …
W.The Crowne Plaza situated in Albert Embankment is a great location to explore London. Hotel is situated in a quiet location by the river with good bus routes into the city . Nearest tube station is Vauxhall however also in walking distance to Westminister, Horse guards, Whitehall, Covent Garden and the Strand (30 min walk)
Hotel was great with friendly staff, modern well decorated rooms and a good cooked breakfast served if required. Also boast a rooftop bar restaurant. Highly recommended
D. 1.Fabulous 2 night stay. Staff very welcoming, knowledgeable and professional. Beautiful, modern room, where we felt very comfortable and relaxed. Thank you
t.I had a wonderful experience at this hotel. It was a nice location to walk along the river. Relatively close to the Tube.
K.Only used the hotel for a short stay but it was quite nice. Great room and a lovely view.
H.Great little hotel is a nice location. Staff can't do enough for you. Nice breatfast
C.Our stay here was very pleasant. We had a room with a view which was stunning.
B. 9.Excellent service - clean rooms and very welcoming front desk staff.
Within walking distance to major landmarks and shopping areas.
A. a. A.Nice hotel at good spot with view to Thames and Westminster
Excellent staff at reception on arrival
Average bar service
M. A.One of the few hotels I felt relaxed and it was so calm you could hear a pin drop. Look at the sign
J.The location of this magnificent hotel is spectacular, the view of my room facing the Thames River left us speechless. The service is excellent; the staff is very professional; warm and gentle. Sofia was always friendly and helpful, the …
H.We booked two rooms for my family for three nights for my wife to receive the MBE at the Palace, then to relax and have a family break sightseeing.
We had an awesome stay, the room had a balcony overlooking the Thames which was …
J.My husband and I had a fabulous stay for 2 nights to celebrate our wedding Anniversary. We have stayed in many hotels in London and this was one of the best. The room we stayed in on the 10th floor was amazing. The view over the Thames was …
S.Overall our stay was very enjoyable and would have no hesitation to return. As usual the CP bed
M.This hotel stay was fantastic. The staff, service and facilities were all very high end and we felt truly welcomed. The room view was great on the 12th floor with parliament in view. The shower was one of the best we’d been in! We were able …
R.A superb experience once again! The hotel is brand new and is very comfortable, the staff are friendly and very efficient. The Club Room is excellent although quite small. The bed is very comfortable and the view over the Thames to the …
A.While this hotel is in a great location. The price charged for the experience does not match up. Very disappointing
K.Stayed here for one night and everything was amazing. Staff were all brilliant, courteous and helpful in every department. Especially Vicente who was so helpful in advance of our booking. Food in the restaurant was beautiful for dinner and …
S.Lovely staff, comfy bed, great view and delicious breakfast. We will be back
K.When entering the hotel we were greeted very warmly welcomed by the staff. The hotel interior and exterior looks really nice and the rooms are at a really good standard. The amenities are great here and the view from our room was lovely. Would definitely recommend this hotel to anyone who would like to stay in London
C.We stayed at this new hotel for 1 night. We were greeted by Vincente on the front desk, who was very helpful.
We were able to get into the room much earlier than we had anticipated, which we …
T. D. 2.Where do I start !!!!
The rooms were spotless, beds we're super comfortable as were the pillows... Slippers and robes were generous in size and an added bonus which I didn't expect. …
B.Great Hotel, good location and at last a nice bright well lit bathroom. Perfect!
C.Had the best stay ever. The place is pristinely clean, stylish and modern with all the amenities you could want - including Jo Malone soaps, a kettle and coffee maker, an iron, hairdryer and pillow spray. This made getting ready for our …
K.I had never travelled alone before and was hesitant about location and safety of the hotel. It was amazing. The staff was great, helpful, and always had a smile on their faces. The room was comfortable and I was able to control the …
K.We had an excellent stay at Crowne Plaza-Albert Embankment. Right from the check in experience to the check out, everything was swift. The rooms we had booked were quite small, but they were really clean. Same goes for the washroom. …
B.Great hotel and staff the location was perfect the bar area was really cool too
J.We had an eight day vacation to London planned and didn't want to take any chances with our accommodations. We made our choice based on the reviews of previous visitors and were so happy we did. The Club Room option was absolutely worth it …
N.I spent 2 nights in this Hotel 24 and 25 December 2019.
On entering the room I was pleasantly surprised by how large the room was and by …
J.We stayed here for 3 days as part of our final leg on route home and couldn’t be more impressed. Location wise it wasn’t super ideal as I’d prefer to be closer to shops and cafes however after checking in we did not regret our decision one …
f.I needed somewhere around Westminster that was good value and close to my destination. Upon arrival check-in was quick and simple, the room was modern well equipped and clean and the breakfast was cooked fresh and very nice. …
B. T.Nice location on south side of Embankment, some cab drivers did not recognize its name though. Greeted by nice friendly staff. Room was a little small considering the price we had paid and the breakfast on offer seemed expensive so did not …
T.The hotel is lovely with a Beautiful view of the Thames and Parlaiment. Walking distance to Big Bus. You can buy your tickets from the concierge. Getting there from Heathrow was relatively easy on the undergroind.. We did have to take a …
C.Excellent staff, friendly, helpful and knowledgeable. Room was great, nicely appointed, if a little on the small size, (reason for Good evaluation on Room and Comfort). Bed was comfortable, bathroom nice and clean, great amenities. Awesome …
G.This is a lovely hotel overlooking the Thames. We had an excellent quality room and a comfy bed. It even had a good shower - something that isn't the case in many hotels. …
j.Bedroom iin excellent condition. Great balcony with views over the Thames.
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