Reviews of Crowne Plaza London - Ealing, an IHG Hotel. (Hotel) in London (London).
Crowne Plaza London - Ealing, an IHG Hotel
Western Ave, Hanger Ln, London W5 1HG
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Information of Crowne Plaza London - Ealing, an IHG Hotel, Hotel in London (London)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
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Reviews of Crowne Plaza London - Ealing, an IHG Hotel
M. W. (.They do all the simple stuff perfectly.. the food is fantastic, the staff are the friendliest I've ever dealt with in a hotel, the decor may be slightly on the older side but it's better maintained and cleaner than more modern hotels, and to top it off the bed is super comfy. I would highly recommend, it also has an underground stop a minuets walk away.
L.The bed and pillows were quite comfortable and the gym was very well equipped. The room was smaller then expected, but the bathroom was a nice size and very modern. However, the WIFI was very poor and barely supported voice usage, so I definitely couldn’t surf the net.
M.Excellent stay. Was visiting London to sightsee and go to the theatre.
Hotel is conveniently located, right by a tube station. Frequent tube trains will take one to heart of London. …
M.a nice and solid hotel with friendly staff. It is not a modern and new hotel but rooms are clean,wifi is working(fast and without any problems) ,beds are comfortable, staff is very friendly,check-in and check-out was very fast.A solid and good option in west London.It is two minutes from Hanger lane station (20 minutes to central London).It is near noisy street but rooms are quiet. Gym is also useful but some years ago it was much bigger.
I recommend this hotel.
F.We needed a hotel with car parking that was close to a tube station with good links to central London. We chose the Crown Plaza as it met both requirements, being just across from Hanger Lane on the central line. We were pleased with the …
K.We were looking for a hotel close to train into London and the Crown Plaza was a perfect choice. Room was spacious and staff were friendly and accommodating. Breakfast could not be faulted. Parking available at very reasonable rate. Well worth a visit.
L.Great hotel and location for what we needed for our little family trip to London and Legoland. …
J.As an elite platinum member,no upgrade,no welcome drink,nothing received when checking in,and there’s no channels in TV,no cleaning for the last day,it’s one of the worst experiences I have with IHG,this hotel is a franchise with poor level compare to others
A. A. W.A business trip took longer than expected and I ended up booking a room at this hotel.
Although I've arrived very late the staff were extremely helpful and made the process as seamless as possible.
Good sized and clean rooms.
M.The reception staff were very helpful and friendly. They went out of their way to help us with directions to various visitor attractions. The hotel was very clean, food was excellent as was the bar/restaurant staff. Enjoyed our stay very much and have booked again for next year. Would recommend
H. T.I've regularly stayed at this hotel throughout the pandemic as well as prior. Whilst I've recommended the property, there were a number of issues with my latest stay which we far from good. I had to pay an absolute premium for my room. …
T. K.I would have given 5 stars but for our room not being cleaned the next morning. We arrived back at the hotel at 23:30 and found wet towels, bins not emptied, bed not made etc. Reception told me it was our fault, despite telling reception before we left for the day that we wanted housekeeping. Gentleman on duty changed our room. Other than that I would have awarded the extra star.
J.Had a really good stay with the Crowne Plaza Ealing. All IHG loyalty benefits were able to be applied and checked in by some of the most friendly staff I have experienced at a hotel. The room was clean although some damage to the trim by …
B. S.Clean place to stay the breakfast was pretty good especially the coffee. The waitresses was very attentive checking if we needed more coffee and tea. I am impressed
F. B.please dont be charging your guests to park most hotels dont charge, bit of an insult. Nice clean room and quiet we enjoyed our stay good value. Breakfast very good and staff good.
A.Good hotel in an excellent location.
Limited parking however I have always got a space. A 2 minute walk away from Hangar Lane tube station which is 30 minutes from Central London.
The staff are helpful and cheery which makes a huge difference after a long day!
The rooms themselves are a little dated in terms of the decor but comfortable. The beds are excellent and as I stay in hotels in London 2/3 nights per week I would rate pillows and comfort as the best I have slept on.
The gym is great and the bar/restaurant is pretty good.
Breakfast could been better the pastries are not great and not a huge selection of healthy food that being said the full English is fine.
Overall great stay and would recommend.
S.This hotel is in a super convenient location for trips into central London. Access to the hotel by car from the north and west cannot be bettered as it is literally on the Hangar Lane roundabout and then the tube is next door. …
A.Enjoyed my stay at the Crowne Plaza; the food was very good too. I have an allergy to eggs and it would have been good to have more food options.
Managed to find a parking spot, however the spaces are quite tight.
C.As an IHG elite member, I didn’t receive the welcome I would expect. I was also given a room that was already occupied. This was highly embarrassing and made my daughter very anxious, as she felt that someone could easily enter our room. …
K.I was staying one night few weeks ago. I was Very happy with my experience. Booking was very easy the communication was simple. The hotel stuff straight away answered when I told them that I don't know when I will arrive exactly. They made sure someone is always there to book you in. The lady at reception was so lovely and friendly. To keep the covid rules they been perfect with it as well. Signs clearly was on the floor and in front of the reception as well. They can provide you free masks,new pens and used pens are separated on the counter and you can just leave your used cards in a separated box as well. Room was clean and comfortable. Was very quiet even it is next to a busy road. I highly recommend and I will be back soon. Thank you
N.The hotel is ideally situated for London Stay Some room decor was showing its age but generally very functional. With the current climate it was very reasonable …
G. m.Arrived at night and missed the entrance on two occasions. Perhaps a bigger and brighter sign is needed. Experience at reception was positive and after requesting a room that was not near to the building next door that was having a party, …
A. 6.Arrived at hotel slightly earlier than check - in time to bag drop and was offered a room which was ready from the pleasant reception staff. Covid measures were clearly in place and well organised. Room was clean and comfortable. Breakfast was of good quality and the buffet was more than ample, served by cheery and efficient restaurant staff. Easy check out made the stay a very pleasant one, and I`d happily recommend the Crowne Plaza Ealing. Thanks and well done !
t.Easy access for family and friends to pick me up as I'd left the car behind this visit. With covid everything is as well as it can be. Breakfast was good every morning to set me up for the day.
J.I paid a premium to book a club room at the hotel as I have enjoyed the club lounge on several previous occasions. Unfortunately when I arrived the club lounge was closed. Perhaps this should have been stated in the website so I wouldn’t have paid the extra and wasted my money.
A.Thankyou more making the groups London experience fantastic. Your service and attention to detail is top class. I will be recommending your hotel to friends and colleagues.
H.Hotel position is a massive I've problem for access. Food quality is worst I've experienced in 15yrs of buisnes travel. Presentation was none and meat quality along with costs go beyond words. …
S. 6.Friendly and polite staff. we very tired but the extra bed was already made and ready for us. Our daughter wasn't feeling very well so the room service was provided without any extra charge.
E. B.Need bigger bins in rooms - don't want to have to call down during my stay for someone to empty it for me. Enjoyed breakfast as usual 😋
T.Booked a club room, good size room and bathroom, really good breakfast and great service from the restaurant staff. …
N.The room was so clean and a lovely view from the window. Bathroom was excellent with the facility of bath tub and the shower cubicle. I really enjoyed staying in.
F. J.Apart from a little difficulty in finding the car park entrance as we exited the Hanger Lane island from then on it was a superb experience. Recommend you don't eat before arriving as the food looked delicious and we had already eaten !
H.Been to a few hotels around the world - and I have to say this room is spacious - clean and really great for the price you pay! Worth it!!! Will deffo stay again when I come back
U.We stayed at this hotel as we had a wedding and wanted an extra nights stay to watch a show following day. Great location as just opposite the tube station. Good parking. Staff helped us with an issue we had with the room ad it was smaller than expected and illustrated when booked. However they sorted this and gave us another room. Breakfast was great, good choice if food and friendly staff. I would recommend and would stay again.
B.I liked how friendly and helpful the staff were in accomodating our needs from check in to check out. The rooms were spacious, comfortable with good ventilation. Lastly the breakfast was well prepared and tasted great. Overall a very good service and I will be returning again soon.
S. Y.Good experience. The staff were friendly a and helpful. Limited parking but understandable due to location. Very close to Hanger Lane tube. Room was clean, tidy and presentable. Breakfast was nice. Due to Covid, limited choice. I would definitely stay again.
J. T.Service was great but room comfortable was very disappointed. The air conditioning was too much noise and not cool. The bar was very dirty with sugar spread over the tray the kettle looks dirty as well.
H. S.My family and I just completed a 5 night stay at the property last week. The staff was helpful, rooms were clean, and the property was ideally situated next to the tube station
All in all, however, I would probably liken this hotel as a solid Holiday Inn amongst the IHG portfolio rather than a Crowne Plaza due to the bear-bone amenities, limited elite recognition and benefits (I am a Spire member) and size and quality of common spaces and rooms.
W.Great friendly and helpful staff. Good food , drink selections could do with more choice but overall good stay comfortable bed clean and well maintained room
A. A.The room was comfortable and clean. However, we did not get the room we booked for, even though we booked over a month ago. The staff member did not make us aware of this until we entered the room and realised it was not the room we booked …
n.I've stayed at this location before and must say that the standard has become poorer, the mattresses are softer (heavily used, old?). The staff were friendly and supportive.
D. C.I liked it, decent size room and bathroom. A couple of lights in our room weren't working, but not lights we were really using anyway. The only real downside was one of the rooms we booked stank of cigarettes, but we're able to get another room instead.
D.Stayed one night in beautiful huge suite - room 417.
Staff were friendly & helpful.
Breakfast absolutely delicious with excellent service from staff. Check out was …
s.very good service...nice rooms.big beds and comfortable.
perfect for tube station. located outside London service charges.
big bonus.
lovely breakfasts full English too.
parking right outside hotel entrance.
M. E.The hotel is situated near the Royal Park tube station making it easy to access while being able to be close to transport around London. Reception area clean and nicely decorated. Staff were very welcoming. Access to room was good. Room was …
M.Booked suite here, we liked a much. The size of the suite is above average compared to others in London, very roomy for a family with kids. It dosnt have the best location tho but it’s ok if you want to be close to the airport. The downside for this hotel is the back entrance which it has no accessibility, so you have to carry your heavy luggage via short stairs
H. T.Excellent experience. The staff were very friendly and helpful. The room was clean and tidy. Breakfast was lovely, with a range of choice to hot food or cold. Great location for tube station transport, as it right next to Hanger Lane Tube Station. Car park had a relative amount of space with a gated barrier and CCTV. I will definitely be staying again.
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