Reviews of Gainsborough Hotel. (Hotel) in London (London).
Gainsborough Hotel
7-11 Queensberry Pl, South Kensington, London SW7 2DL, United Kingdom
Description
Information of Gainsborough Hotel, Hotel in London (London)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
Sometimes there are places with not the best rate, this is this case but this doesn’t mean that they are giving a bad service to their customers, sometimes in the internet the people only post reviews when they are not happy with the service, so sure you’ll find a good service here too.
Map
Reviews of Gainsborough Hotel
O. S.
Perfectly located for many museums, close to bus and tube. Friendly and helpful reception. Clean room, of standard London size. Bathroom is small, but the shower is surprisingly large. Being 191 cm made the use of the toilet a rather tight fit. The reason l only award them 3 stars is the lack of sound proofing, at least between mine and the adjacent room. I could hear their conversations and TV without problem.
R. Q.
Stayed in one of the single room. Was small but not too small. Only two issues that I had.
1, the curtain was right above my head and was so long I kept hitting it when I was in bed.
2, the water power seemed pritty poor. I was on the top flow and when I turned my shower on it didn't work. It was one of the rainfall ones and the side hand held bit did at least work.
Having said that, based of its location and what I paid I felt I got really good value for money.
D. S.
I had a good time. The "deluxe" suites could be a bit more "deluxe" and the staff could be a little friendlier and professional when they talk to their guests. For the price, it was still a solid 4 star stay.
P. G.
When I walked into the reception area it was very welcoming, spacious, light and bright. The two male receptionists were helpful and nothing was too much trouble. Our room was very clean as was the bathroom. The bed was very comfortable too. It has recently been refurbished I would think. Thoroughly recommend this hotel. We shall be going back there.
F. Y.
This Hotel is newly refurbished, very comfortable bed. The location is just awesome. The hotel is located two minutes walk to South Kensington station and 5 minutes walk to Gloucester Road station. I highly recommend this place.
The only downside of this place I can think of is that the lift was a little small and slow.
I highly recommend this place.
I. A. V.
The night receptionist was lovely, always trying help with everything, extremely nice. When it comes to hotel/installations; it has been recently renovated and reopened so the deco is modern and new but there are stills some things not working very well (for example, the elevator). The single room was very small, and I knew it beforehand, but it really felt like you sleeping in a closet. When it comes to ac / heat, it did not work very well, at least the heat. Sound isolation was not very good, I could hear my neighbours conversation quite clearly, and I don’t think they were shouting. They room was overall clean, but it could have been better. Of course, location was awesome.
R. H.
Great location and really comfortable for the price. Friendly staff. A few simple room enhancements like hooks for towels in bathroom and on the room door and bins in the bathroom would help!
P. P.
Very nice hotel with high quality rooms, it has the history museum right next to it and the underground is very close too
H. S.
Stayed at this hotel last night. The hotel has recently been refurbished and the rooms were upgraded and spotless. The staff were efficient and friendly. The restaurant and bar are closed at the moment but cannot fault the rooms and service.
V. M.
Recently renovated property at a prime central location in London. 4 mins walk from South Kensington station and 10 mins walk from Hyde Park entrance near Royal Albert hall. The rooms are quite big from London standards and the staff was friendly and helpful. Good quality mattress, bed was comfortable, water pressure was really good and room was equipped with a smart TV. The Nespresso machine inside the room was a good touch.
Not giving 5 stars because they had kept small bodywash sachets in the bathroom and proper toiletries were not given. Also the lift is still under renovation and is not working currently.
A comfortable stay and would not mind booking it again.
D. H.
OK value for money. But for a London room having at least soap in the bathroom should be a minimum.
S. C.
Very good, I liked this hotel a lot and will be staying here again, all very recently renovated and absolutely spotless, staff very helpful
A. V.
I loved this place. Yes, it's a bit old school, but what's not to love about concierge-level front desk staff and a comfortable place to sleep. They allowed me an early check-in, my room was small but clean and charming. The bathroom was clean and everything worked fine. linens were clean, etc. Obviously the price for the location and amenities of the neighborhood cannot be beaten, and the Gainsborough's sister hotel across the street offers a pleasantly arty experience for breakfast, cocktails, quiet reading, etc. I will be staying here every time I'm in London on business.
a. m.
Lovely hotel, lovely staff and very well decorated throughout highly recommended
K. E.
A basic hotel in the heart of Kensington. Perfect for our location (we were visiting the natural history museum which is directly opposite so for us it was ideal ) But the hotel itself is a little run down and needs a bit of refurbishment (cracked tiles in bathroom, mismatch paint patches and very creaky floors and the tiniest slowest lift ever). We paid a premium because it was new years eve but again for the convenience of the location it was ok. Room was small but comfortable (they were not able to accommodate our request for a twin room so we ended up with a double but it was fine), the tv however only had bbc channels and no remote could be found for the set (reception unable to help) so we couldn't switch off the audio description that was on.
Tea/coffee provided in the room along with an ancient hair dryer but plug sockets were limited (our room only had 1 outlet so had a large extension cable plugged in to give extra sockets but a fairly old fashioned solution to the problem)
They take an extra £20 on arrival for a deposit and 'extras' which strangely you don't get back on checkout (you have to wait for them to refund which takes 3 to 5 days apparently - will be monitoring my statement for that)
Reception made no mention of breakfast/dinner so don't know if this hotel has a restaurant and can't comment on food quality - we ate out.
Acceptable for one night but I wouldn't make this a 'holiday' hotel given how much choice there is in the area.
Perfect for our location hence three stars - but this is probably a 2 star hotel
J. E.
My husband and I and our 2 college age kids spend 2 nights at the Gainsborough Hotel. The location was perfect, very close to the South Kensingtion underground station that made getting around the city so easy. The neighborhood had some great restaurants. Lara at the front desk was so helpful about our sight seeing plans. She had wonderful ideas! The room was not huge and was definitely dated but we expected that in London with our budget. The place had character. The room was clean and well cared for. We enjoyed our stay.
S. B.
Very good hotel. Great central location. Very friendly and helpful staff. Good food. Room very spacious. Some decor a bit tired but overall very good. We would definitely stay again . Value for money .
N. P. P.
Great location and very clean rooms.
J. G.
Everything was great, except for the key card had to be reactivated daily. Also one day we had the do not disturb sign and they went in the room anyways. Otherwise though the location is superb. Only a few minutes walk to South Kensington underground or Gloucester Road underground. Highly recommend!
M. T.
Newly renovated hotel as of Sept 2021. Friendly and helpful staff.
R. B.
Hotel is in a great location - 5 mins walk from South Kensington tube stop and from the National History Museum, more like 10 for the V&A. Stayed one night, staff were very friendly and helpful, and the "comsumables" in the room (towels sheets etc) were clean and crisp, simple and well presented. The room itself didnt live up to these standards though, long overdue a refurbishment, and the bathroom needs a deep clean - very scaled up and cracked/grotty in places. Fine for my one night stay on business but wouldnt return for pleasure.
S. V.
An OK hotel with a brilliant central London location. Easy walking distance to the Science Museum, Natural History Museum and the V&A.
The bedroom was neat and tidy but the bathroom could do with some attention.
There is a free coffee machine in the reception area but be aware that breakfast is served at their sister hotel which is located across the road.
There is no hotel parking on site but the on street residential parking is free between 10:30pm and 8:30am.
There is a small lift up to the upper floors but there are 4 steps up to the hotel front door.
n.
Brilliant hotel with friendly, helpful front of house staff. Good rooms with curtains unlike some others in the area. Breakfast room is first class with many different meals on the menu all waited on.
J. S.
Great location, friendly staff, good value for money
M. A.
Clean and close to every thing in south Kensington
M. B.
For afternoon tea there is no where else to go... They will bring a 20 page menu of tea!!! And they are more than happy for you to try as many as you want. The food is amazing, and if you want more of anything they have no problem in bringing it. Don't be fooled by the lemon curd, it isn't cream, it is delicious though.
M. C.
Very clean room but very small. Even smaller than I'm used to in London. I saw three employees at the reception within one day, only the third one was friendly. The other two couldn't care less that I'm there, even while check in.
C. G.
A very special place. Friendly staff and real well located. But the rooms we had are nothing I like to be again. Not my way of traveling.
A. R.
Old building and it shows. Small rooms. No air-conditioning. Gets unbearable to sit in the room in the afternoon. Great location. And very helpful staff.
M. H. (.
Old world looking, decent sized rooms. Beds are not that comfy. Near all the museums and other attractions. Okay breakfast.
F. S. S.
For London standards the Gainsborough hotel is totally okay. The location is amazing, the rooms quite small (even though I faced worse in London already), it is clean and the breakfast room has a cozy atmosphere.
M.
Rooms are small but in good location and price is reasonable for London Tucked off a busy main street close to a few museums and Hyde Park.
J. S.
This hotel needs some serious upgrades to its water delivery (The hotel water is not safe for drinking) and the matresses need replacing. Great part of London though!
N. A.
Good location, old furniture, My estimate is only three stars and not four, the air conditioner is inside off the room
M. K.
Good location. Good breakfast. Single room is tiny but clean and well furbished.
Y.
The two big pluses about this hotel are its location - 5mins walk to the museums , and the friendliest of the staff .The room was just ok clean but could do with redecorating .
E. B.
Fabulous location. Very easy to find. Lovely rooms, a huge bathroom and very quiet would definitely recommend.
R. B.
Nice place for the price. Very economical and in a great area of the city. Hair dryer didn't work.
C. B.
Really cosy room, not that great a view but lovely receptionists, great location to the city centre, very clean
T. C.
Excellent service. Great location, right next to the Natural History Museum. Just a few minutes walk from South Kensington tube station.
R. M.
Very good sized room, clean and in good decorative condition. Would go again if price is the same.
J. R.
Amazing location. Comfy bed (however two singles to make double). Helpful staff.
M. M.
Arrived yesterday checked in lovely pleasant staff at the desk room was absolutely spotless everything was beautiful done Big recommendation from me thanks again
E. M.
Was a nice surprise
Elegant clean
Heart of London
Still quite affordable
Next to V&A, science museum and Merveilles de Fred
S. S.
Decent place. Accessable paid parking near by. Access to tube as well. The staffs were extremely friendly.
H. L.
Great staff, good size triple room but dated decor.
M. D.
Great location close to the tube, museums and Hyde Park. Reasonably clean and good customer service.
S. B.
Nice hotel reasonable price for the area and very pleasant and helpful staff.
G. A.
Very low water pressure, needs urgent renovation; Staff very helpful, professional and friendly.
A. F.
Nice place to stay! Good location in a traditional Hotel.
T. B.
Near South Kensington Tube Station. Nice owners. Rooms need updating. Clean.
J. C.
Great concierge who takes a personal interest in guests’s needs.
T. G. S.
Great place very good value for your money, staff couldn't help enough will definitely use again.
M. H.
Very nice staff, tiny room, great location
J. F.
Great location, friendly staff, and nice rooms
B. J.
Small rooms but very good location
J. H.
The location is nice, but quality is not so good.
P. S.
A quiet place, comfortable bed, nice interior.
p. b.
Comfortable hotel but rooms need update
L. H.
Charming little place, very clean, very polite and helpful staff
E. R.
Superb service in a beautiful English tradition hotel.
A. W.
Good location, tired rooms
C. C.
Nice hotel in a quiet neighberhood
I. D.
Staff were not the world most hospitable
P. T.
Realy good hotel
N. W.
I enjoyed my stay
s.
A handy place to stay
J. J.
I wasn't staying there.
K. J.
Lovely
F. C.
Cool
A. G.
Good
M. A. A.
Nice hotel
A.
Immaculate
s. m.
(Translated) The hotel is excellent, safe, the service is beautiful, the rooms are large, and its location is excellent, but they do not clean the room until after 3 days
(Original)
ممتاز الفندق وامان والخدمة جميلة والغرف كبيرة وموقعه ممتاز ،لكن ماينظفوا الغرفة الا بعد ٣ ايام
Т. Л.
(Translated) clean but very cold
maybe when it's +15 on the street and the room is warm, but I'm not lucky +3 on the street and a room with a poorly working air conditioner is warm
I had to sleep in a sweater
(Original)
чисто но очень холодно
возможно когда на улице +15 и номер тёплый, но мне не повезло +3 на улице и номер с плохо работающим кондиционером на тепло
пришлось спать в кофте
S. D.
(Translated) Hotel just renovated. Therefore still without a lift and bar. Still to be recommended.
(Original)
Gerade renoviertes Hotel. Deswegen noch ohne Lift und Bar. Trotzdem zu empfehlen.
D. S.
(Translated) Old hotel, claustrophobic elevator, horrible rooms, super uncomfortable beds !! Tiny bathroom, old furniture !!
Anyway, do not be fooled by the photos !!! The reality, being there, is totally different! The worst hotel I have ever stayed in! It's expensive, so it offers! Terrible!
(Original)
Hotel velho ,elevador claustrofóbico , quartos horríveis , camas super desconfortáveis !! Banheiro minúsculo , móveis velhos !!
Enfim , não se deixem enganar pelas fotos !!! A realidade , ao estarmos lá , é totalmente diferente ! O pior hotel que já fiquei ! É caríssimo , pelo que oferece ! Terrível !
S. L.
(Translated) Hotel very well located in the lower part of Hide Park (South Kensington), very close to metro station and several buses to the center, a few meters away are the museums of Natural Sciences, Victoria and Albert and History. The rooms well permit very old services could improve them, I recommend it, friendly staff ... I would stay there again.
(Original)
Hotel muy bien ubicado en la parte baja de Hide Park (South Kensington), muy cerca de estación de metro y varios autobuses al centro, a unos metros están los museos de Ciencias Naturales, Victoria and Albert y el de Historia. Las habitaciones bien permiso servicios muy antiguos podrían mejorarlos, lo recomiendo, personal amable... volvería a hospedarme ahí.
В. Ф.
(Translated) Super location! Just perfect, in 1 minute famous museums are also within walking distance of Harrods, Gyde park, etc. Good breakfast in the hotel opposite.
(Original)
Супер расположение! Просто идеально, в 1 минуте известные музеи, также, в пешей доступности Harrods, Gyde park и др. Хороший завтрак в отеле напротив.
J. F.
(Translated) Nice little hotel. For London fair prices. Clean and orderly. Good location.
(Original)
Schönes kleines Hotel. Für London faire Preise. Sauber und ordentlich. Gute Lage.
S. S.
(Translated) Great location, clean and comfortable rooms. Very kind staff and exceptional prices
(Original)
Ottima posizione, camere pulite e confortevoli. Personale gentilissimo e prezzi eccezionali
M. D.
(Translated) Hotel a little dated, but nice staff and very convenient location for visiting the city.
(Original)
Hotel un pochino datato, ma personale gentile e posizione molto comoda per visitare la città.
M. C. G. C.
(Translated) We were fine, all very friendly and helpful, but the hotel needs some reformita
(Original)
Estuvimos bien, todos muy amables y serviciales, pero el hotel necesita alguna que otra reformita
M. N.
(Translated) Enjoyed the location, but breakfast could be better!
(Original)
Gostei muito da localização, mas o pequeno almoço poderia ser melhor!
C. M.
(Translated) The hostesses sono nice. The albergo e vecchio e 4 stelle not the vale.
(Original)
Les hôtesses sono gentilissime. L albergo e vecchio e le 4 stelle non le vale.
C. A. R.
(Translated) Great location. Very good deal and good room
(Original)
Estupenda ubicación.Muy buen trato y buena habitación
G. M.
(Translated) Love british breakfast, my respects to the English fell all my prejudices
(Original)
Love british breakfast, mis respetos a los ingleses se cayeron todos mis prejuicios
B. B.
(Translated) Great location ... clean and very friendly and helpful staff
(Original)
Posizione ottima ...pulito e personale molto gentile e disponibile
A. L.
(Translated) Top quality courtesy price
(Original)
Top qualità cortesia prezzo
M. M.
(Translated) Photos are better than reality
(Original)
Las fotos son mejores que ka realidad
A. M.
(Translated) So-so
(Original)
ככה ככה
g. d. s.
(Translated) first hotel!
(Original)
prima hotel!
R. B. G.
(Translated) Good site
(Original)
Buen sitio
P. C.
(Translated) Nice location
(Original)
Bella posizione
G.
d. v.
D. L.
C. E.
E. H.
E. B.
s. m.
I. M.
B. N.
L. M.