Reviews of Wilde Aparthotels by Staycity Covent Garden, London. (Hotel) in London (London).
Wilde Aparthotels by Staycity Covent Garden, London
11 Adam St, London WC2N 6AA, United Kingdom
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Information of Wilde Aparthotels by Staycity Covent Garden, London, Hotel in London (London)
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Reviews of Wilde Aparthotels by Staycity Covent Garden, London
T. D.
Amazing stay!
The facilities were great and the room super clean when we arrived. The bed was so comfortable and soft too! The location is so convenient as we walked 3 minutes to Sainsbury’s and 10 minutes to China town. Never took the underground once during our stay! There are so many shops and restaurants nearby.
The manager also let us have a room for a couple hours after checkout when my boyfriend had an important interview to attend online and needed a quiet space. Overall great service and great apartment. I would recommend this place 100%
M. K.
An amazing, 5- star stay! Could not get a better location for our show booked. All Team was very professional and exceptionally friendly. Room Excellent and bed comfy. Will definitely come back soon!
T. B.
Absolutely lovely place. Really clean and well equipped for sure! I used the hob to cook late after being out all day which I really appreciated. I would definitely recommend this hotel to younger people up to 30 because one person has to climb over to get to the bed which my dad would not have been able to do (other rooms may be different in fairness). Our freezer was frozen over which affected the temperature of the fridge as the door wouldn’t shut properly (hence the 4 stars) but other than that, the location is PERFECT and the staff were AMAZING!
A. D.
The standard of room is superb, we had a superior & it was fantastic. Everything was available from the coffee machine to the dishwasher! Towels & linen is 1st class. However all overshadowed by the excellent front desk staff they were super & extremely efficient and helpful, totally professional. 5 🌟
S. H.
Lovely room, free coffee, milk water etc, hot shower, comfortable beds, excellent location. Very secure. Well attended with very pleasant and helpful staff. The only reason this review isn’t “excellent” is we were in the “accessible” room which had the smallest sink I’ve ever seen, and it was way too low for us to use comfortably.
I would definitely stay in this Wilde hotel again, in a different room.
R.
This a great place, everything was perfect,the views were fantastic, the iconic places in London are so close to the hotel, it saved the headache of using to much public transport, which gave us more time to enjoy other places in London. the receptionists we really polite, they were ready to help at anytime, the rooms were so clean, cookies,milk and water was mandatory for the guests, which was a beautiful touch. I would 100%recommend this place.
J. R.
Aparthotel is situated in a fantastic area close to Covent Garden, Leicester Square and tube stations for exploring London. Staff were very friendly on arrival. Our room was very clean with good quality sheets and towels. The bed was so comfortable and an added bonus was the black out blinds . Apartment was well equipped with the essential appliances and a hairdryer. Would definitely stay here again.
n.
Brilliant hotel, especially for that price. Nothing else in the area was close to being as cheap. Very well designed layout of the room. The bathroom is small, but manageable. All the staff were so nice (special mention for Soha and Kaianne.... Apologies for the spelling. They were brilliant and so friendly) The location is perfect for the theatre district and everything you need is within a 5 minute walk. We will definitely be staying here again.
E. S. S.
Came to the UK from the US for a two week trip. Over that time, we stayed in 8 different hotels. This was easily the best one we stayed in. We were coming for a special occasion trip and we were greeted to our room to a free upgrade and a nice bottle of wine which was so sweet. The staff, especially Savio, was so friendly and the room itself was wonderful. Everything is modern, clean and completely up-to-date. The decor is nice, the bed was so comfy and it was so wonderful to have the conveniences of a little apartment in the room. Really had everything we needed and it was super convenient to use Whatsapp to message the staff for anything we needed (more places should do this!). We were certainly sad to leave and will return if we come back to London!
H. R.
Very friendly and helpful staff. Greta location. Nice bed, on a platform with a view onto the Strand. Very efficient use of space. Everything had been thought of. It’s my first choice if I’m staying in central london for work.
H. R.
100% recommend, great location walking distance from Covent Garden. Staff super friendly and very helpful. Very clean and well equipped room. Comfy beds and quiet room.
P. S.
The staff here are amazing! I got there quite late and was welcomed with open arms by the night manager who fixed an issue with my booking and got me booked into my room! Room was great and had lots of amenities, was clean and comfortable. In the morning when I left I went to check out and JAN was amazing sorting everything for me, offering suggestions on where to go and what to do, warm and friendly. Will stay again.
S. L.
Incredible value for money with most hotels in the area offering a closet like room for similar prices. Staff are friendly, the room is modern and well maintained. Will definitely recommend!
M. F.
I was really impressed with this hotel. Was only expecting a small bed in a tiny room. But I'm happy to say it has a coffee machine, toaster, fridge, dishwasher, safe, TV, heated towel rail, electric blinds & USB sockets. Great location too!
K. K.
This hotel is the best I have been to. Rooms very clean with nice views. I had the opportunity to meet the housekeeping manager, she is a nice and very competent person. I recommend this hotel.
N. S.
Took my parents and my uncle (all over 70) for a trip to London and booked through a promotion via travelzoo. Didn't know what to expect and was not disappointed.
These are beautiful, well appointed apartments. Ideal for a few nights if you're going sightseeing, as the location is fantastic - really central, easily accessible for all the sights.
My only criticism is that the beds were really high, which can be difficult if you're elderly or have limited mobility. The ensuite is a little odd too, in that the wash basin is not in the same room as the ensuite. Not ideal but not a deal breaker, as the place was otherwise lovely and the staff were really friendly 🙌🏽😍
I'd definitely stay again but not with elderly relatives - they did struggle a little
A. O.
Really enjoyed our stay, the rooms are very clean and modern & the staff were very attentive and friendly. Call the must haves including hairdryers ironing boards and coffee machines were also included at a competitive price. I would definitely recommend.
N. M.
Wilde suites is in a great spot for Covent Garden etc and there’s so much to do right on the doorstep. The suites are small but really well equipped and ideal for a short stay. Every member of staff we came into contact with went out of their way to be helpful and friendly. I even received Wine and chocolates for my Birthday. Will definitely visit again.
N. W.
Got the second size room up on a Travelzoo deal for two nights. Staff were friendly. Rooms were clean furnished well. Double bed was actually two single mattresses pushed together and you had to climb over to get to side by the window. They were very comfortable though. Fantastic shower and cooking facilities too with a hob and microwave. Dishwasher too
Very well located for The Strand/Theatre district. Not sure I'd stay again at normal rates though.
C. 1.
The location was perfect, everything was close by so we was able to walk to the shows that we wanted to watch. The reception team is lovely and really helpful and the rooms where Perfect. I will definitely come back.
M. S.
It was the first time that we stayed at The Wilde by Stay City in Covent Garden. Just like any person I wasn't sure whether to book a room here or not but since a friend of mine resided here recently, she narrated her positive experience and that's when we decided to book this location. It was a seamless arrival experience. The reception team were very welcoming and made me feel like I was home already. This gave it a good kick start. They guided me to my room and also brought up the luggage instantly. On arrival, we noticed that the room, looked just gorgeous. It was the right size for us. Everything was cleaned and kept neatly keeping in mind the Covid cleaning guidelines - which made it even more safer. Everything else went perfectly well and hence we will not only promote this lovely hotel but also come back when our travel plan brings us back to this end.
C. B.
After an initial issue with room bookings (the reason why I can’t give 5 stars) which was the result of an error from a different team, the Covent Garden team did everything they could to get us the rooms we had originally booked, and they did! Jam in particular, helped manage my concerns and demonstrated excellent customer service skills: she was patient, genuine and understanding. It was my birthday and the whole team including managers worked together to make it as memorable as I had hoped. Jam left fizz and chocolates in the room and made sure we were all looked after. Thank you so much for everything. We look forward to coming back soon and will book with you directly next time!!
s. d.
Comfortable and quality rooms, Great location. Professional guest services and friendly staff. Would definitely book a stay again for my next visit.
K. N.
I recommend this hotel! Very clean and at a high level place. Very nice and helpful service. The location of this hotel is perfect. I'm sure I'll be back there again! 😍😍
R. B.
Welcoming staff, clean, comfy beds, great location - couldn't fault our stay. Review has been left at the request of the lovely lady who asked us whilst leaving. Really recommend this place.
D. M.
The hotel was absolutely lovely, staff are extremely welcoming and asked us about our stay. Jam and Moksh were really lovely staff members and Jam is a definite credit to the team and went above and beyond during our stay - taking our luggage to the room and leaving a bottle of wine and chocolates due to a celebration. Would really recommend and stay again. Thank you so much
L.
Fantastic hotel in an excellent location. The staff were very friendly and helpful we even managed to check in early. Very slow lift and the bed against the wall is not the most comfortable but the service makes up for it. Highly recommend!
E. S. P.
My husband and I enjoyed our stay at this hotel. Firstly, the location of the hotel, being in the heart of London was just perfect.
The staff were very warm, welcoming and friendly especially the Manager Yannick who went out of his way to make sure our stay was just fabulous.
The one thing that made me feel safer at this hotel was the fact that amidst current times, COVID guidelines were followed.
We also thoroughly enjoyed our room which was very clean and well equipped. Will definitely be staying here if we come back to London and will surely recommend this place to our friends. Thanks you.
j. c.
Perfect for Covent Garden and theatre district. Apartment was compact but had everything necessary for a short stay. Room was suprisingly quiet for where it was situated. There were a couple of things that weren't perfect. The twin beds were actually 2 mattresses on a large wooden base. This meant the person nearest window had to climb over the other to get up. Fine for close family not so good if you were sharing with a friend. However the good outweighed the bad and I would definitely stay here again.
A. E.
Really lovely apartments. Excellent location and so clean. We were on the 8th floor and had an amazing view. Jam was very helpful and professional. I loved my wine and chocolates - thank you. We will be back again!
S. M.
Excellent, well laid out, clean, nifty room.
Great views. Staff couldn’t have been more helpful, polite and friendly.
It was my wife’s birthday and they had left a lovely note and mini bottle of sparkling which was lovely and very thoughtful. We will definitely be staying again and will recommend
J. C.
Jewel on The Strand!
Super professional staff, modern equipped room, excellent location.
All you can ask for your stays in Central London.
A happy returning guest!
S. O.
Location is amazing for West End and underground connectivity. Modern building with very helpful people. My wife and I are in London for a treat and there were some teething problems initially in regards to the room. We were very lucky to encounter a ladyat reception called Jam who went out of her way to accommodate us and as a result of her care and her actions our stay is simply magnificent. Thank you Jam.
J. S.
Well what can I say except wow ! Fantastic apartment, great location , all very modern, me and hubby stayed for the weekend , on arrival staff was great , got to the room and water , milk ,tea coffee with compliments of the hotel / apartments , room was very comfortable and equipt with all the mod cons , comfortable bed ,great views of Nelson , and all in the heart of the west end , fabulous ,we will definitely be booking again 👍
r. r.
Highly recommend. Fantastic location at beautiful Covent Garden.Staff very friendly and helpful. Rooms cleaned at the highest standard. Definitely will be visiting again !
G. W.
The room was very nice, particularly the city view! It came equipped with everything you would need, including a dishwasher and touch pads for the lights and blinds. Had an amazing sleep in the king size bed. The staff were friendly and helpful, they made checking in and out very easy. Would definitely stay at Wilde again in the future.
N. W.
Beautifully compact room with a clever use of space. Clean and stylish. Left us a lovely bottle of wine for our anniversary. Highly recommend!
C. F.
From the minute we arrived the lovely staff were polite, friendly and attentive. Our room was great. Super size bed, the room was clean and well maintained. Fab view on the 7th floor! We would highly recommend this aparthotel . Such a great location too.
t. s.
I stayed about 1 month. Best point in this hotel is All staffs are very kind. And more it is very comfortable room, and perfect location. Highly recommend! Thank you for nice time!
p. b.
Stayed here for a couple of nights. Great place to stay, in the heart of London. Amazing customer service, extremely friendly and co-operative staff working around the clock. Basically, great value for your money.Looking forward to staying here on my next visit as well!!
H. M.
Really great room. Clean, comfortable and compact. Loved all the unique touches with the logos! The fridge stocked with milk was a great touch also. Jam and Savio where absolutely lovely and so helpful!
S. Z.
The rooms are lovely in this hotel. The kitchen has all you basically need while on holiday. The beds are quite comfortable and the storage spaces are just brilliant. I was recommended this by a friend who also had a great time when she stayed here. I am glad i went ahead and booked the stay. Best part is that all the staff are very warm and welcoming. in my opinion - i would say that it is a great value for money.
N. S.
Overall the stay was good. Me and 2 friends stayed for 3 nights, the staff were super friendly (Jam especially she was super lovely asking about our day) and the hotel was in a good location. I would 100% stay again. However we were checked into a room early which was good at first but the room wasn’t set up for us, we had to get a third bed out which had no bedding covers. When I whatsapped them I was ignored so I went a night with no bedsheet or pillow case (then after messaging again they brought me a kind size cover for a single duvet). Our fridge was leaking an ice block that took over half of the room in it and when we got someone to check it nothing was done so we kept stepping in wet puddles (and the food we had inside got soaked). And for the size of the rooms I would say it’s slightly over priced. & annoyingly the basin was on the opposite side of the apartment so to wash your hands after using the toilet you’d have to walk around to the other side. Besides the few inconvenient things everything was super clean when we arrived and the facilities were useful.
R. H.
Our stay was amazing! Great location and excellent service! We will definitely come back. Thanks for the great stay!
C. R.
It was such a lovely stay! The staff is super nice and the room has a great view - also, the mattress is so comfortable!
E. B.
Excellent service, very friendly staff! Nice and comfortable room, bed was really amazing. Reception staff very kind and helpful, our room was cleaned very well. Looks like a well managed hotel!
J. F.
Excellent! The room was beautiful and the staff very friendly. They looked after my mother and grandmother very well during their stay. Initial mix up with the room which the staff went above and beyond to fix for us.
S. M.
Fantastic price and very central especially for theatres. Staff very friendly and helpful. Rooms were very clean and fully equipped. Would highly recommend and will be back soon. Andrew and his team will go out their way to help their guests in any way they can. It was a pleasure to stay .
R. S. S.
Location is perfect. Staff Savio & Mocha were very helpful. Room was small but all required services are great. We strongly recommend to use this place. We loved it.
E. M.
Amazing stay at the Wilde Hotel! The apartment was superb. Clean facilities. Loved the touch sensor devices and connecting our phones to the tv! Amazing service from the team cant thank them enough, they were above and beyond from ensuring we had enough facilities to opening the elevator for us every time!! would definitely stay again and recommend to friends xx
E. M.
Excellent and friendly staff. Great and super clean room. It was a lovely experience!
d. m.
Very sweet and comfy room! All levels have elevator access, you can get to your room using a chip card.
The rooms are small but very conveniently made. The lights,window blinds, air conditioner and heater are all managed through smart touch.
As I am from Germany, I was really pleased to see that I could darken the whole window. The air circulation was not the best for me, but maybe its because we usually love some "frische luft" from our window (which are fully closed here for safety reason).
One small pack of milk, two water bottles and 4 coffee tabs are waiting for you to be used, as well as some sweet packed biscuits, and a small variety of tea which made us all feel very home.
All in all, the rooms are very tidy and neat with lots of daylight!
I have to say I fell in love with the hand soap, I think i will miss the smell for next couple of days!(:
The staff is very friendly, always with a smile in their faces and eager to help, which made us feel very welcome!
Thanks for making our stay so pleasant!!
Choi&Mohr
M.
One of the best and most comfortable hotels I have ever stayed in. Particularly liked the very nice, comfortable, and extremely clean rooms. Plus, super friendly and helpful staff. Perfect!
T. C.
Our stay was absolutely great! The staff was great, super helpfull and reachable 24/7. The location is great, near from everything ! We would definitely recommend this hotel and are for sure comng back!
c. m.
Brilliant apartmens, amazing location, friendly staff, great value for money.
I happened to tell them that it was my partners birthday and the staff went out if their way to make our stay special. I booked through booking.com this time but was informed that I would get a 10% discount when I book directly in the future so will most certainly return I'm December. Few hotels in London seem to get things right and these guys are definitely one of them.
A. K.
100% RECOMENDED
The place of the hotel is Perfect for sightseeing, restaurants museums, gallery's, musicals, theaters and shopping !!!
The staff is sooooo KIND, if you had any problems they helped you where they could !!!
The Rooms are not humongous but they have everything you need for a perfect stay !!!
I traveled to London with my daughter for her birthday and we got a perfect room and sooo many surprises that was very NICE !!!
THANK YOU TO THE STAFF !!!
WE ARE COMING BACK!!!
100% RECOMENDED
P. S.
Superb stay. Large and accessible corner room on 3rd floor. Amenities in the room were very good, everything you need. Staff were very polite and professional, and very welcoming. Great location 5 mins from Covent Garden. Would definitely recommend.
P. J.
The room was excellent, very clean, modern, had everything you need. The bed was exceptional comfortable and I will definitely stay again.
S. R.
This apartment is a perfect location near Trafalgar Square and Charing Cross station. The staff are so friendly and helpful, the rooms are beautiful and clean. Would always recommend here when staying in London
p. f.
Great location, service was very good too! Checked us in early and even got upgraded room, very nice touch. Would highly recommend.
B. L.
I’ve have never stayed anywhere so clean and tidy . My first trip after the lockdown and I was understandably a bit nervous , but there was no need to staying there . All the staff are so welcoming and friendly and willing to do anything for you . Room had all mod cons plus extras which include an automatic black out blind , great touch . The location is perfect for anything you’re doing in London. I can’t hype this place up enough. Definitely will book again.
V. D.
Lovely rooms, great price and the staff were amazing! High tech rooms with big windows considering the size of the room. Our room was compact but very cozy and efficient.
A. R.
No frills but not lacking anything! Not the biggest rooms but really cleverly designed spaces. There's everything you need cleverly hidden away, iron and folding board, hairdryer, coffee machine, hob, oven, microwave and foldout desk are all in the rooms. There's no breakfast available or bar on site but the location has everything on your doorstep. Covent garden market and embankment station are both under 10 minutes walk.
T. D.
Lovely staff, they were all so warm and welcoming and very helpful.
The room was gorgeous with a massive window and a great view of the Strand. Lots of little high tech features in the room and a well stocked kitchenette which helped when making breakfast/brunch the next day. It’s in an really great location as well so makes it easy getting around London. Would definitely recommend and would go back again!
J. D.
Not my first time here and that's for a reason. As always, great service, amazing location and lovely rooms. You really can't ask for more, the team is just wonderful and made our stay really special!
H. E.
Amazing stay! Staff couldn’t do enough. We enjoyed the room with all its amenities. Highly recommend.
M. W.
Fantastic room, very clean and the hotel staff were brilliant. Very friendly and helpful, would definitely stay again and thoroughly recommend Wilde Aparthotel
L. W.
Stunning hotel in amazing location. Staff were outstanding gave us early check in.
A. D.
Is a the best hotel in London where I was . Rooms is amazing in very hight level . All staff and housekeeping is very helpful and professional. I’m highly recommend this hotel
T. P.
wonderful hotel, great location, very nice service
we stayed at this hotel for a family visit in Londen, Had a great time there!
the city is lovely and this hotel only improved our experience there.
a very big thank you to the staff who made this possible!
A. L.
This was a birthday gift from my daughters as I was going to an event in town. Loved this little apartment, everything you need is here. I'm supplying a little video to help get a picture of it
C. D.
Staff were super friendly and very helpful! The room was perfect with a great view!
J. F.
It was a beautiful apartment with everything you could possibly need for a comfortable stay. Perfect location if you want to go to the Adelphi. We look forward to staying again in the near future.
M. H.
Another lovely stay at Wilde Strand and the team makes up for any imperfections of lifts and small rooms. The room cleanliness is very good and gives the cofidence for a good nights sleep. We will be visiting soon.
K. L.
Gorgeous little apartment room. Our room was in the basement, but it didn't bother us. Comfortable bed and you can order room service via the WhatsApp group (ask staff for details) about a 3 minute walk from the Underground and directly across the road from the Adelphi Theatre. Local shops a short walking distance away.
S. T.
Staff was really great and extremely helpful, To be honest the room was perfect and clean which I really like it We had a wonderful stay at this apartment.
Would highly recommend this place for a wonderful stay in the city!
N. W.
Well designed and laid out rooms along with fantastic staff who can't do enough to help. Would definitely recommend.
D. W.
Not enough space to swing a cat.
First time in these apts. I'm a regular visitor to London with family & usually stay in mid budget hotels. Tried Wile Apts for a change.
Great location, very clean, but room for 3 is tiny. No wardrobe space at all. A few hangers are provided, but they hang from a handrail inside the bathroom door.....Feels like the inside cabins of cruise ships.
For the same money there are better options in central London with more space.
Unfortunately won't be back.
a. c.
We had a lovely stay ,great location
Staff were excellent they even left a surprise gift in our room for my friend who was celebrating her hen night
Would definitely recommend
party in our room
Would definitely recommend
T. C.
We had a great stay thanks. Clean and tidy apartments, very friendly staff, excellent location for sight seeing and shopping, surprisingly quiet just off the strand.
D. M.
Location. Staff in foyer great. Has every thing you need in compect area. Bed may be difficult for the elderly to climb in. We loved it though.
k. p.
My stay was memorable, we were there for our honeymoon. The team really made it special. Loved the services looking forward to visit
T. L.
Lovely place, staff excellent. Only thing I personally didn't like was the bed, you had to climb onto it, no access either side. So not catering for the over 70's
L. J.
a great stay for Me my wife and our friends very friendly staff and excellent service when we needed things in the room it was there within 5 minutes would definitely book again
J. T.
What can I say the hotel is fantastic and unique, and the staff are really friendly and informative of the local area for places to eat out and drink. Would definitely recommend this hotel again
P. J.
What an absolute gem. I visited here during a uni break recently and was amazed at the tech in the rooms, there was even a Nespresso machine wich was such a life saver. I stayed in the basement studio which was way nicer than i imagined, the staff were so genuinely interested in my stay and nothing was ever a hassle for them despite them being so busy. I highly recommend this hotel amd will definitely return
J. M. M.
Our stay was 3 days and 2 nights. This hotel is well appointed; walking distance to all the action of Trafalgar square, Soho area and within Covent garden. Tube stations Charing cross and Embarkment within a few minutes. Many many restaurants steps away and a grocery store. Staying here was so easy, as it was our first time to London. Staff was exceptional in service (especially Anjulee) and friendly. The bed is extremely comfortable and unit was clean. You are on a side street to the Main Street called Strand. It was very quiet and you cannot hear the traffic! We are so happy to have found this great place!!!
A. K.
The staff was just the best! Such clean rooms and the service so great. With the location, just so good for the price you pay
E. C.
This trip was a last minute plan and we feel it was the best stay ever. Right from the get go it was a positive experience. We were welcomed in true style by the manager Yannek and felt like a five star welcome.
After all the info about the hotel we were shown our way up and got to the apartment which is so well thought of. It had everything one would require. We made good use of the appliances and this saved us the hassle of ordering take out. Rooms were spotless and fresh. Check out was a breeze, just dropped the key in a box that they had placed near the elevator and off we were. We will definitely return soon.