Reviews of Allen & Clarke Plumbing & Heating ltd. (HVAC Contractor) in Colchester (Essex).

Allen & Clarke Plumbing & Heating ltd

65 Reviews

58 Comments

HVAC contractor

Heating contractor

Unit 5, Kingsford Business Centre, Layer Rd, Colchester CO2 0HT, United Kingdom

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Description

Information of Allen & Clarke Plumbing & Heating ltd, HVAC contractor in Colchester (Essex)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Allen & Clarke Plumbing & Heating ltd

Sunday

Closed

Monday

9am–5pm

Tuesday

9am–5pm

Wednesday

9am–5pm

Thursday

9am–5pm

Friday

9am–5pm

Saturday

9am–5pm

Reviews of Allen & Clarke Plumbing & Heating ltd

G. P.

A fantastic service from a local company who I would thoroughly recommend. Amy and Laura in the office were helpful, friendly and polite. An appointment was made, followed by emails confirming times and all information explained. The engineers Clive and Dan arrived within the allocated time. Spent time diagnosing the fault, taking the time to discuss and explain what they were doing. Extremely knowledgeable and courteous. The part was ordered and fitted the next day. I will definitely be using Allen and Clarke in the future.

Å. G.

I would highly recommend Allen & Clarke, who provided a fantastic service when my 10-year-old combi boiler suddenly started leaking and needed replacing. The office team was brilliant, providing information and responding promptly to any queries I had. The whole process, from initial breakdown/diagnosis appointment to completion, went very smoothly and they somehow managed to fit me in despite a very busy schedule. Appointments were confirmed by email and the engineers arrived within the allocated time, keeping mess and disruption to an absolute minimum. It felt very reassuring to deal with such a professional and knowledgeable team of engineers, who took the time to answer my questions, discuss pipe upgrade and explain what they were doing. Once the new boiler had been installed Daniel showed me how to set the programmer and top up boiler pressure if needed. Highly recommend this company and will definitely be using them again in the future.

j. 7.

My existing electric shower broke and decided to go with a much simpler direct water fed shower as I had a new pressurised hot water boiler. Dan was extremely prompt in arriving and made sure that everything was exactly how it should be. He also arranged a tiler to tidy up the tiles that had to be removed with the old shower unit and his choice of tiler was spot on and did a superb job. I've used this company for a few years (to service my hot water boiler) and will keep returning to them. If only all trade services were as professional as this company. Thank youi

J. M.

Allen and Clarke installed a new boiler in the loft after the old boiler was condemned when we moved. They were very professional and explained clearly everything they were going todo. We are very happy with our new boiler and would highly recommend Allen and Clarke

m. t.

I have known Clive Allen for years and he has installed new heating in my old house which was excellent. I have since moved to another part of the country and called Clive up about a broken boiler and advice. I thought i would have to replace it but Clive gave me advice which has saved me £1000's and my current boiler is working perfectlyu from his advice. Keep up the good caring work guys!

K. M.

Just had Tommy& young Dan fit a new combi boiler and shower plus a few other bit and bobs very polite clean and professional absolutely no mess at all timekeeping spot on and disruption to absolute zero very courteous nothing to much trouble. Bathroom & shower room next boys! Thanks Clive & big Dan and the very polite ladies in the office 😀

R. S. M.

I would highly recommend Allen & Clark, I'm a retired toolmaker and I know what quality looks like, these guys exceeded all my expectations. We had a new bathroom and complete heating system installed and we also had all cooper piping in the house replaced. Everyone we came in contact from the office to all the engineers were professional and always did what they said they would do, on time and without error. It's been an absolute pleasure. Well done.

c. c.

more then happy to reccommed this company after they installed our new boiler (incl. flushing out, etc). they covered up everthing near the boiler position and even the floor access, all rubbish removed and cleaned up after them. very polite and they gave us complete confidence in the work carried out.

K. C.

I would like to say a big thank you to Dan, Mark, Clive, the lovely ladies that work in the office and all the supporting professionals that helped to make our bathroom look amazing. I am still walking in there and cannot actually believe that this is my bathroom. They were all so professional making sure that we were happy every step off the way, and nothing was too much trouble. I cannot praise this company high enough and if you are thinking of having a bathroom fitted or know someone that is then please look no further and use these guys. Not only did I end up with a fantastic bathroom at the end of the re-fit, we were also left with a hamper with lots of bathroom accessories in it, such a lovely touch. A great big Thank You, once again for all your hard work and commitment, it is very much appreciated. Happy customers Nina & Keith Childs

L. W.

The Allen and Clarke team have recently finished a complete refurb of our bathroom, and it looks fab with a high quality finish! The team have offered wonderful customer service from first contact to completion. And the wonderful surprise with a luxury hamper to help us enjoy our new bathroom. We would most definitely recommend the team and be using their services again.

H. W.

Allen & Clarke have been a joy to work with from start to finish on the complete overhaul of our plumbing and heating system. They have done a fantastic job and we’re delighted with the result. The communication is always friendly, the engineers were punctual, they were mindful of social distancing, worked tirelessly and went above and beyond what was required. Highly recommended!

J. E.

I Chose Allen & Clarke, recommended by a friend, I was not disappointed. From the initial visit to discuss my requirements and offer help and advice to the completion of the boiler & system upgrade. I would recommend this company one hundred per cent for their skills and attention to detail. Thank you Clive & Mark.

B. B.

These were employed to update our shower room. New heated floor and updated fittings. They also completely retiled and refitted the bathroom and both rooms now looking just wonderful! A great team and a real joy to have them working for us, always cleaning up each day and totally trustworthy, we were able to just leave them to get on with the job. Would recommend these for any domestic plumbing and refits. Thanks Allen & Clarke!

C. J.

My boiler was replaced by Clive and Dan yesterday. They arrived on time, put dust sheets and protective tape down to ensure my carpets were protected, worked quickly and efficiently, cleaned up when they had completed the work, and explained to me how to operate the controls for the new boiler. The whole process from obtaining a quotation to the installation of the boiler was very easy and highly satisfactory from start to finish. The whole team has an amazing work ethic and I am so pleased that I chose them to undertake this work. I wouldn't hesitate to recommend them to anyone and will certainly be using their services in the future. Keep up the good work!

S. F.

We have just had a complete new Gas central heating system installed by Clive and (young) Dan and we are over the moon with the results. I applaud their hard work, communication and professional work. Each day they left the house as they found it which was a tall order considering the amount of work that needed to be completed!! The house was turned upside down with minimal disruption, I continued to work at home throughout the 6 days. 110% recommended Clive and his team.

F. W.

Fantastic, professional, friendly service with first class installation. We are very happy and would highly recommend.

c. s.

Allen and Clarke were fantastic.... they have installed a new heating and hot water system in my house, their attention to detail is second to none. My house is now lovely and warm and I have instant hot water which is brilliant. They even took the time to unblock my bath which has been terrible for many years! Thank you for a great product fitted by professionals with a kind and friendly manner. I will be promoting your company to work colleagues, friends and family.

P. W.

Clive and Dan of Allen and Clarke replaced our boiler. They arrived on time, worked efficiently, everywhere had dust sheets therefore no mess. The finished job was excellent. Every detail of their work was perfect. Explained the new boiler, etc. Would definitely recommend them. In fact with the 10 year guarantee no need to have Homecare from British Gas. Well done.

J. O.

We have known Clive for a few years. The service he now offers as Allen&Clarke is excellent. When our boiler broke down recently, one of his engineers came a day later and two days later our new boiler was fitted within a day! Communication with the office was very efficient and quick, and the team were all friendly, professional and hard working. Highly recommend.

J. B.

We had a complete bathroom refit. Out with old bath and new walking shower. Fully retailed. Excellent work. Have used Allen & Clarke Plumbing before. New central heating system fitted. Highly recommend these guys.

L. G.

No hesitation in recommending. Brilliant job in redo of central heating system. Kept to timetable and made every effort to keep mess and disruption to absolute minimum. Entire team helpful, courteous and reliable.

K. M.

Allen & Clarke are the best!!!! I recently commissioned them to install a whole central heating system and a full bathroom remodel and the quality and service that I received was second to none. They were so professional and talked me through all my options and answered any questions that I had about the work, at the drop of a hat. They took on board all of my requirements and I’m very pleased with the end product. Highly recommended 👍🏼

L. S.

The installation of our new bathroom was delayed due to Covid-19 but it was well worth the wait. Clive, Dan and the rest of the team were friendly, knowledgeable and always cleared up well at the end of each day. They listened to our wishes and worked hard to bring everything we wanted into our new bathroom. Our new bathroom is absolutely stunning, our sincere thanks everyone.

E. G.

On phoning Allen & Clarke within a few days Clive arrived to do a survey and quote for a new boiler, tank and two radiators. We were immediately impressed as he listened to what we wanted and made recommendations that would improve the heating. He was also very conscious of my husband’s disability and reliability on a stair lift. He reassured us that there would be no problems at all. The 16th November came and Clive and Dan arrived promptly and immediately layered a covering on the stairs, hall and landing. Dust cloths down they commenced work with no fuss or bother. By the end of the first day boiler, tank and additional piping were installed. The second day the radiators, wiring for timers etc. They left with an assurance that all the registration work would be carried out for us and if we had a problem just give them a ring. Considering this work was carried out during lockdown, we always felt very safe and they both carried out the work in a Covid secure way. We would recommend Allen & Clarke to anyone who is seeking to have any heating work carried out, no matter how large or small. IF WE COULD GIVE SIX STARS, WE WOULD.

Called Clive for some help and advice. He gave me good informed advice and was also willing to juggle his home life to help. My father-in-law and brother have also used this company before and would recommend. Hence how I got the number! They seem like a really good, honest family run business who I will certainly remember in the future and would recommend to anyone who needs a plumber. Give these a try!!

R. W.

Dan arrived on time, as previously notified and was very professional throughout. He explained all the checks he had carried out and rectified an error the previous installer had made from a previous company. Customer service was excellent from start to finish and I will not hesitate to use Allen & Clarke again in the future.

T. M.

Replaced our Boiler, serviced our AirCon, installed new AirCon/Air Source Heater. All very professional. Would highly recommend.

S. S.

I have known Clive Allen for a while now as he services my boiler every year for me. However I discovered a fault with my boiler yesterday morning which left me with no heating or hot water. I phoned Allen & Clarke Plumbing Ltd and managed to speak to Clive over the phone. Clive explained and took me step by step over the phone telling me what to do and within a matter of minutes had my boiler up and running again and heat to all my radiators......It was such a great relief!! I would like to thank Clive and all his team for there help and support, especially in what has to be our most difficult and challenging times that we are all experiencing right now!! Many thanks again Clive, your a star ⭐️⭐️⭐️⭐️⭐️!

C. L.

On the 20th July 2020 Dan from Allen and Clarke fitted a fire for us which we supplied ourselves. Throughout the whole process from first visit to the completion of the fitting he was very professional and thorough. We would highly recommend this company and would certainly use them again if necessary. Dan was meticulous in all his work, maintaining a very high standard.

T. L.

The engineer was personable, professional and went above and beyond what I had asked, picking up other issues that I was not aware of. All carpet was covered and protected and all rubbish taken away. Very impressed. I would recommend Allen & Clarke to friends and family.

S. Z.

We were not amused when our boiler decided to stop working when the country is in lockdown and at Easter weekend! I contacted Allen & Clarke and they responded promptly. Very professional service, making sure to call in with protective equipment. Thank you so much. Highly recommend them.

L. W.

Very hard to find a reliable plumber. Have used this company previously. Always respond quickly. Would recommend

R. W.

Thanks Clive and Dan for carrying out the following work in replacing an old oiled fired central heating boiler: Installing a new Baxi Gas Boiler. New main gas supply piping and reconnection to the CH System. Testing and commissioning. The work was carried out professionally and completed on time. I would highly recommend this user friendly company.

i. a.

Very happy with the service from Allen & Clarke on my heating/hot water system. It's an Air Source Heat Pump, which not all companies are able to work on.... but Allen & Clarke did the job perfectly. Good to know there's a company I can trust who are reliable and reasonable. Thank you

J. H.

Thanks to Clive , Dan and all at Allen & Clarke . Had a boiler replaced and moved along with other jobs done in my property . Will be using Allen & Clarke again in the near future . Keep up the fantastic , friendly and professional service....

C. R.

Replaced our boiler, water cylinder and central heating pump. Brilliant work all completed in a day with the guys staying late on Friday night to make sure everything was up and running for the weekend. A fantastic team of people, that I would highly recommend.

T. u. c. A.

Clean, tidy professional! They had a tricky roof install and they wouldn’t leave until the job was done properly. Genuinely lovely people and very responsive when emailing. Can’t recommend them enough.

P. Q.

First class workmanship really friendly professional guys did a quality job👍

M. G.

Wonderful service from start to finish. Initial enquiry via FB messenger was answered almost immediately on a Saturday morning. Were able to attend Monday lunchtime to repair and service our boiler. Polite, professional and friendly at all times and very reasonable cost. Thanks for leaving the fan heater, that was a lovely touch. No need to look for another heating engineer now. Will use again.

C. M.

Very responsive company in a very difficult national situation with Covid19 lockdown placing extra strain on the project. They undertook the project with full Covid19 PPE in place and we felt completely safe.The team managed the whole en-suite project from start to finish, including all sub-contract trades. We didn't even know there were tradesmen in the house on some days as they were so quiet and we were self isolating away from the team. We trusted them enough not to keep interfering with the work. A good job well done.

M. K.

Fabulous service, always on time, clean and polite and they really know what they are doing Brilliant, would recommend them at any time for any plumbing requirements. Fitted an entire new system Boiler for us and would certainly be happy to suggest you use them, we could not be happier.

L. E.

Really pleased with the transformation Dan and his team achieved recently in creating an upstairs cloakroom from an old airing cupboard. Dan especially went above and beyond to complete the job asap. Hard working and pleasant team. Would not hesitate to recommend.

C. P.

Thoroughly recommend these guys. When we had a gas leak, they were able to solve our problems without lifting our new floor tiles. Always solving our niggly boiler problems. Very efficient.

M. G.

Approached this company for the first time who came and did some repair work and serviced the boiler. They were efficient, friendly and very professional. We would not hesitate to use them in the future.

S. F.

Thank you for being amazing, we had excellent customer service from start to finish. We wouldn't hesitate to recommend this company.

Z. M.

I would highly recommend this local company. Polite friendly service when I called the office and competent engineer fixed our heating while following Covid safety measures. Thank you!