Reviews of Baskin Robbins Birmingham. (Ice Cream) in Birmingham (West Midlands).
Baskin Robbins Birmingham
354 Ladypool Rd., Sparkbrook, Birmingham B12 8JY
Description
Information of Baskin Robbins Birmingham, Ice cream in Birmingham (West Midlands)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Baskin Robbins Birmingham
Monday
6–11 pm
Tuesday
6–11 pm
Wednesday
6–11 pm
Thursday
6–11 pm
Friday
6–11 pm
Saturday
6 pm–12 am
Sunday
6 pm–12 am
Reviews of Baskin Robbins Birmingham
S. S.*****4 rating is for the company's ice cream taste and not for the outlet. To be honest, the outlet and management deserve 1 rating.******
If you're are a tidy person and looking for a 100% customer-focused place, then this ice-cream parlour is not for you. When I visited yesterday, the company franchise outlet was opened for taking out only due to an ongoing refurbishment. The outlet wasn't ready for serving however, considering the weekend business, the management just opened it without any preparations. Comparatively, with the number of customers, the outlet had only 1 member of staff available and that looks tired as well. Apart from this, their ice-creams was great and I do recommend their pistachio almond as the flavour contains less sugar and fits most of the taste buds as well. So, yes if you are visiting for the first time, must try their 'Pistachio Almond' ice cream and shakes.
PS:- If you are visiting for the first time and not an ice cream lover, please do not order more than one scoop as their 1 scoop is way too bigger than a normal scoop. Otherwise, you'll end up with an ice-cream dinner 😂
T. M.Delicious banana longboat & chocolate crepe with nuttella sauce with a sprinkling of nuts to die for! Service with a smile, & an ambience that aided the appetite for sure!
I.B&R is always quality.
N. T.Was quite busy. Had a crepe. It wasn't cooked fully and there was little taste to it. Large portion sizes. Not for dieters!
M.Amazing ice creams and desserts . Our family's one of the favourite place. Good service .
M. S.Best thing that’s happened to Ladypool Road! Amazing desserts and quality ice cream. Good service and friendly staff 👌🏼
Z. H.Amazing ice cream but the service has been getting slower and slower every visit.
M. B.31 fantastic flavours. Recommend the candy floss flavour.
Also the the hint of cinnamon in the cones was a nice surprise.
M.Triple chocolate Brownie with a scoop of strawberry cheesecake ice cream hit the spot for me! Excellent customer service, nice decor.
R. M.1st time eating dessert at this place with family and my kids loved it specially the different flavours of ice cream .
J. S.Nice selection of ice cream and desserts.
Always end up there after having a meal outside.
S. H.Great service and Great ice cream. I came in last Saturday and was served by a waiter called Adam, he gave nice round scoops and was friendly all around and the ice cream tasted great i recommend!
M.Friendly staff. Give you samples before hand and the ice creams taste great.
M. W.Good choice of ice cream flavours. Baby changing facilities is a plus. BUT no step free access!
M. W.Awesome, cookies & cream is just amazing
Z. S.Good selection of ice cream. Friendly staff. nice seating. would recommend A+
m. j.Mango tango is the best one
B. B. (.Delicious desserts and superb service
R. M.Great deserts and staff is very friendly and helpful.
M. D.Nice ice cream, let you taste before you buy. Affordable prices. Enjoy!
S. R.Love the atmosphere inside and decor. Desserts are amazing. This is the new desert place to go.
U. O.Why are why are we called humans when we are just simple men.
S. M.Love this place have been going since they opened have seen lots of staff come & go. Went on bank holiday was served by Aiden fantastic customer service, polite friendly and calm especially when it was so busy. Did however notice the manager telling young children off for not sitting down, he also kept saying to every customer "will be with you shortly" and then pushed the other two workers forward whilst he continued to watch customers and faff about at the back. If u go ask to be served by Aiden he is just great
s. s.Very good taste,affordable price with big choice of flavours n style n quantity..
m. A.Excellent customer service, wide range of ice cream
M. S. B.Serve sugar free ice cream .... also customer service is on the next level
N. Y.Cannot fault it, really really good. Would definitely recommend
S. x.It's great, the ice cream is amazing, love the cotton candy flavour.
L. H. T. F.Love the desserts this place has a huge range of ice creams would recommend it
A. A.My boys always get way excited, love having a taster session and then eventually selecting something different every time
C.Super friendly and polite staff and i loved the venue ice cream was delicous i need more blue sherbert!
s. B.Great service and a good selection of ice creams and desserts to choose from.
N. L.Fantastic service and fantastic selection of icecream and desserts! Will definitely be coming for more!!
U. M.There are lots of variety of ice cream flavours, scoops, waffle, crepes, shake, brownies, cheesecake.
It's a nice place for a treat, just a dessert or sunny days.
Hygiene=perfect
staff= kind and friendly
environment =ideal for EVERYONE= families, friends and couples.
N. P.Liked the ice cream and presentation of my sundae was lovely but the restaurant was a bit messy with ice cream spilt on the floor and the tables needed cleaning
N. U.By far the best dessert parlour in Birmingham, customers are treated as family and privacy is well respected.
N. A.The ice cream and cake they serve is gorgeous and delicious
T. C.Nice shop, comfortable, price for two scope ice-cream 4-50 pound
B. J.Best ever service and desserts also very good value
M. R.Awesome place. Clean and great staff and the best ice cream
A. S.Very nice desserts along wing ice cream
V. S.The service was good
M. J.Best ice cream place you will go it. Try the waffle. It's massive lol
S. K.Good range of Ice cream and very good service. Definitely recommend.
D. M. R.Enjoyed our experience here even when it was busy. Can't get desserts wrong, would recommend 👍🏻
a. q.one of best ice creams and sitting area is very good .
i. s.The only place that can make my favourite milk shake 😋 💯💯
J. R.It was lovely and tasty definitely recommend this place and will like to go again
R. A.Belgian waffle very tasty
Z. S.They have some of the most delicious flavours of ice cream
Z. f.Desserts not nice, very pricey for what you get, stick to What you know best, ice cream.
M. M.great service delicious milkshakes and mouth watering ice cream
S. S.Good choice of desserts and ice-cream. Good service
H.Quick service. Good food. Overall nice experience
N. B.Ice cream is nice. Not so much for the desserta
S. M.Get the American Birthday Cake ice cream, you're welcome.
H. A.Amazing customer service. They give free samples which is amazing
A. H.Nice layout, clean and great ice cream's and more!
W.Ice cream here is 10/10 everything else is ok and the service time is debatable
U. M. M.Ice cream is great and the BFG works here. He knows who he is.
B. O.Good service. And great atmosphere to enjoy family time or catch up.
S. O. B. K.Great place and great Ice Cream!
S. M.Nice ice-cream and great customer service
H. N.nice and clean..lovely desert's and friendly staff
D. T.My fave ice cream, all was fine
T. t.delicious ice cream enjoyed it today with my bestie
Z.Amazing place; the staff was respectful, the place was clean and more importantly the food was better than I'd heard about will definitely be visiting again.
p. k.Good ice cream place nice and quite
A.What can I say? It's iced cream!!!!! Great at any time.
M. I.Very nice and cosy
Friendly staff amd great service
R. A.Absolutely brilliant, staff is very helpful and customer service is pretty good.
S. L.Decent place, was served by a v nice girl.
Q. A.Nice shakes and desserts not bad
i. s.Great place for a quick ice cream
N. T.Yummy Gelato ,milk shakes aren't nice as they very runny
S. D.The family like this brand, and the service is good
N. M.Love it. Always empty though its a shame the food is good
B. T.Great range of ice creams, brilliant quality. Staff super helpful offering us tasters so we could choose what we wanted. Love the options available on menu along with sundaes etc. Would come back because of the service and the great store and decor!
A. S.Excellent service and especially enjoyable for kids
N. A. A.Nice place huge range of desserts
A. N.Ice cream heaven best sweet place ever
M. C.Ice cream and crepe was good sundae was not
H. M.Really friendly staff and a brilliant "what's not to like product!"
H. —.Best Ice cream parlor
Y. A.Should be better for a company that turns over 100 million pound world wide.
H. C.Service . Food. Interior = Marvelous . Keep up the good work.
R. B.The dessert wasn't worth almost £6
U. S.Nice place for family. Rarely crowded. Good choice.
s.Excellent service and huge selection of flavours. Waffle deal was good value. Would defo recommend the cherry jubilee.
A. O.Nice staff great ice cream
R. O.Nice place delicious sweets and friendly helpful people
A. S.Excellent service, friendly staff, nicely decorated
M. V.The staff are so kind , excellent service
S. A.Was an awesome experience. The staff were wonderful!
M. H.Nice shakes fresh feel to the place
A. H.Nice friendly service if not a bit busy.
M. H.Great flavours and very good service
A. T.Ice cream is very tasty
H. L.Clean, friendly and good ice-cream
R. G.Loved the place.!
The waffle was super yummy.
All the ice creams tasted great but vanilla was the best.
The service was good however no proper que and ad a result longer waiting times.
U. B.very nice ice cream and good service
A.Amazing dessert parlour, brilliant service !
M. 1.The only Baskin Robbins to do Waffles and Crepes. 👌💯
M. Q.Nice variety and delicious
Service is perfect
A. F. Q.Excellent ice cream and cakes
F. K.The best icecream in the world!!
J. J.One of the best desert on ladypool road
H. S.Amazing desserts, quick service
M. Z. H.Cool pistachio Ice cream real pistachio nuts
A. S.Very good service and helpful staff members
M.Went with the whole family and they really enjoyed their desserts.
D. P.Excellent customer service and friendly staff. The interior was super clean with a warm, glowing ambiance and very comfortable seating. Shame there aren't more Baskin Robbins like this branch - Highly recommend visiting!
EDIT (04/08/24): The shop is now half the size it used to be compared to 2021.
A. S.Delicious shakes hits the spot😋
I. シ.Nice shop, could work on a better variety
a. A.Best quality and excellent service
t. k.Quality ice cream. Slow service
H. A.Great ice creams and deserts
B.Great vibe and extensive menu
Z. A.Great place for ice-creams
s. k.Excellent service.... helpful Management & staff
M. J.Goid deserts helpful staff
H. B. &. A.My favourite dessert place
R. H.Best desert parlour I have been in Birmingham hands down. Ice cream flavours some of the best I have had...
S. K.Very nice 💯
A. D. (.Great service, keep it up guys!!!
F.Brilliant customer service!
O. M.Great layout, prices are decent
A. f.great flavours great stafff
f. m.Me and my family loved it
h. a.Excellent service amd friendly staff
D. K.Lovely bright clean and welcoming.
S. A.Nice place...well worth a try
S. F.Lava cake is nice👍
P. G.Best ice cream ever
F. E.Good service and great selection
S. M.Customer service not good. Very less variety of flavours which is not changed very often. Seating area is removed very few ppl can sit in. Icecream is not exceptional just average. Even tescos salted caramel icecream and cones taste better. Not a big fan
H. M.Very nice place
A. M.V friendly. Great staff.
M. K.Nice place, brilliant service.
N. A.Good quality waffles
B. M.Great desserts
S. S.Fab service. Great ambience.
L. B.A sweet treat to end the day
A. X.LOVE IT!!!
S. 1.The staff were friendly, the desserts were delicious and reasonably priced. Only complaint is that the public bathroom didn't have soap and it could have been cleaner in general
h. h.Very nice parking issues
S.Great service :)) recommend 💯 %
F. N.Favourite ice cream place
g. a.Ok food
Z. M.Great customer service
A. B.Real Good ice cream
K. K.Baskin Robbins always finds out
W. P.Great customer service, 42 types of ice creams. Strawberry cheesecake the best 😋
S. Z.Lovely desserts
O. M.It was ok
T. A.Love their ice cream but the prices a little high so this is more like once a month treat
B. H.Not the greatest of deserts
m. h. m.It was one of the best
S. H.Variety of flavours, has the Baskin Robins quality. It must be highlighted the customer service of the young lady who was working there on the evening of Saturday 11th June was impeccable. A valuable asset to the place.
H. J.Nice
S. S.Try the lava cake
Y. L. P.Liked it!
م. ا.Nice
M. M.ok......
N. K.Nice
D. S.Always good
M. A.Very good service. The Sundaes 🍨 and the milkshakes were really nice. Not overly priced. Will come back again 👍👍👍
F. B.Perfect
A. t.Amazing
N. K.Nice
n. a.All the way from Bradford
W. R.Nice desserts
B. C.Great service
S. &. m.Yum
K. P.Yummilicous ice cream
Q.Delicious icecream
K. M.Wow .. awesome
s. m. h.Ice cream parlour rather than a gelato. Very welcoming atmosphere for kids and families , the manager Abdul Haqq was very polite the kids loved him. Overall polite staff, would definitely recommend.
S.Lot
『.Good people
N. Q.Love it!
Z. Y.Always the best
Y. S.😁😁😁
M. I.Nice place
P. R.Not all that
J. M.Best ice cream place american style
W. M.
T. K.
J. R.Tried this place was fairly quiet for a weekend , staff were helpful and friendly offered samples and suggested desserts to try, nice clean and tidy place , dont think the blueberry Ice cream went well with the pancakes i ordered not a good combo x.
A. H.
K.Delicious ice cream!
I. A.
N.
e. n. A.
Y. Y.
K. R.
B. B.
A. K.
F. A. E.
T. H.Red velvet milkshake was ok maybe 6 out of 10 and the sundae was really good actually and the service was really great despite them being so busy and the tall pakistani kid was really good! And so was the hijabi girl despite being so tired i could tell! Bless them! I hope they give these kids a pay rise for keeping in such high spirites and to make sure everything is clean too. Id just come back for the service more than anything and their recommendations for what to have was very good too. Deffo a place to go to for different type of desserts!
A. R.
E. A.
H.
S. Y.
A. S.
Z. M.Good place for sweet tooth people, various flavours for icecream/shakes and very professional staff.👍
B. V.Good service and good ice cream. Kids love this place
B.Been wanting to visit for ages and finally got the chance. I ordered a cookie layered sundae and cookie stack shake, both tasted gorgeous. The staff were very nice and friendly as well, can't wait to visit again.
M. A.I got a mini 8 shot 😍 loved every one and the ice cream is proper tasty and creamy, service was perfect only down side they don't have a tips jar for staff.
V. C.Best ice cream in Birmingham, just rubbish opening times so it's a rare treat...google says opens at 4pm but deliveroo is 5pm so too late before work is done to grab some ice cream. I wouldn't go anywhere else because nowhere is as good but this part-time business approach sucks
A. T. J.Really nice place, very pricey though
H.Ice cream always tastes on point.. customer service is good..just needs.to be more efficient in busy periods..
M. H. (.Though there was only one person serving she gave us a good service and a great presentation when serving our desserts. 5 stars!
M. O.Always as expected! Great staff and a cosy atmosphere :)
H. A.Friendly staff and very helpful, deserts are what you would expect and reasonable priced.
M. A.Loved the range of ice creams! I had the America's birthday cake and cotton candy ice cream also got the chocolate fondant overall good prices. Service slightly delayed as it was a Saturday night and there was alot of staff which was confusing. But the twins working there were very pleasant. Will definitely be coming again.
E. K.Ordered a waffle was very pleased with what i got, fresh and tasty and came with a double scoop of ice cream. Ice cream we all know is the best, but really pleased with the waffle. Good quality, clean, good service snd decent price. Defo reccomend 👌
O. M.One of the best desert shops I have been to. Lots of different deserts freshly made and incredibly tasty, Had a milkshake with cake and if was fantastic. Would recommend visiting this desert shop for anybody with a sweet tooth.
w. a.Great dessert place to visit. A fantastic range of good quality ice cream. Plenty of choices and ideal location with plenty going on. Would recommend people to try this place out and experience the dessert qualities they have in stock. Staff are also helpful and pin point to a specific taste that you are looking for, because when it comes to a dessert with all the variety it can be hard to choose what to have but the staff are great at handling a specific taste you want. Chocolate brownies is a standout for me.
a. q.Great staff, friendly and helpful. Quality desserts
b. b.I was a bit dubious about visiting the new Baskin Robins on Ladypool Rd, after reading the mix reviews it had. But I must admit I’m very pleased I checked it out myself.
The dessert were to die for, absolutely scrumptious, exactly what I asked for the hot cookie with ice cream was lovely. The service was good, my order was taken by warm and friendly staff member. My order was brought to me correctly and together no problem. Whatever teething problems they had at the beginning seemed to have been sorted out.
I would definitely recommend a visit good food, fun and friendly atmosphere fair prices some where nice to bring friends and family for a well deserved treat.
H. s.Ice cream is tasty and their milkshakes.
M.A perfect desert shop. I love how they located an American based desert shop in Birmingham! Crazy. Also the prices are really good considering the location and the shops around it.
Flavours of the ice cream are actually really flavoursome and not cheap at all.
H.Love the area and atmosphere. Nice place to relax and go out with friends. Prices are affordable and can be sorted if there are any problems. Staff are exceptional and look after you very well, especially Sohaiba for taking care of me and my family. She made us feel comfortable, brought smiles to our face and especially served us with lovely products!! Definitely looking forward to coming again
S. Q.Mind blowing ice cream ,don't n miss cotton candy flavour especially if u are a teen ager girl
M. B.Thank you for the great customer service was served by the store manager Shahid.
He was attentive rather than selling to me he listened and gave fabulous recommendations.
Desserts were spot on.. family enjoyed them.. Thank you very much.
Highly recommended!!!!
S. M.Good decor and fairly good service. Ice creams are good and choices many. A bit pricey but that is of course for the brand you pay🙄 and not just for the ice cream.
Otherwise overall experience was good enough to come again.
N. I.It was great service and they the food was great. However the first time they got the orders mixed up
W. A.Great food, ordered a few desserts, best waffles I've ever had in the UK!
G. ..Had an evening dessert with the kids. Ice cream is really fine quality and the flavours intense. Good size scoops too. Kids went for the double scoops with toppings and I had the peanut butter stack to share. Really scrummy and indulgent which tasted like a luxurious Snickers bar...super yum.
The place is spacious yet cozy and family friendly as you'd expect from Basking Robbins. Really happy that we have one local to us. Staff were brilliant and wanted to make sure everything was okay without being overbearing.
Definitely recommend and will be back soon.
M. Z.Great service, The staff were friendly and very helpful in us deciding what to get. The deserts here are also absolutely stunning visually and the taste was also superb. The waiting time and actually receiving your is also not that long at all compared to heavenly deserts where it can take more than an hour to actually get your food. It is located literally a 2 minute walk from heavenlys too. This deserts parlour is our first choice now when dining out for a desert. really really impressed and the shop it's self also looks amazing !! Cannot recommend it enough!
R. B.I usually don't write reviews but today I needed to because I genuinely enjoyed my experience at Baskin Robbins. I went with my sister and brother here to try out the desserts based on recommendations and because it was a fairly new location on the radar. The place looks absolutely nice and I cannot fault it in way. After browsing the menu at a glance one thing I immediately recognised was that the pricing strategy for the products were reasonable and you haven't heard it all yet...
The staff members were very polite and friendly. Always attentive; making sure if everything was okay. We were served by Umaryr - his hospitality was beyond substantial, ensuring our likes and needs were met. Overall great customer service from all staff.
Moving onto the desserts. Famously known for there ice cream; lots of colorful and different flavored ice creams with fanciful names. I love desserts and I must say these desserts were delicious and the presentation was amazing. My siblings also enjoyed the desserts and they were satisfied with the service we received.
I would happily give this place a 10/10. Take my word for it guys it's worth it. For me it's all about good service and that is what we received here at Baskin Robbins - very welcoming and I would definitely recommend!
Kind Regards,
Rumena Begum
h. k.My first time visiting baskin robbins and i would definitely be coming again, not only for the incredible icecream flavours but also for the amazing customer service from the young lady with the coloured eyes.She had a nice smile and gave me and my family such a walm welcome and my nephews and nieces loved her enthusiasm.The best customer service I have received. I am really impressed and will be visiting soon again.
M. A. B.The best icecream ever. The only branch in Birmingham. Very nice seating space. Parking is the only problem in the area now a days.
Z. K.Great service, good choice of ice creams and other desserts, clean and comfortable. However with the heat, would be good if they had air con. Would make the ice cream experience even more worth it
G. p.First time I have visited this dessert place in Birmingham, on ladypool road... I would 100% recommend this place for dessert. The customer service I had received from Sohaiba was excellent. Very friendly and approachable and served with a smile. My dessert selection was waffle basket with cotton can’t & bubblegum ice cream topped with miniature Carmel fudges & miniature rolo’s 🤪😋👌🏻
I would like to see this company expand Within the wedding industry...
P. B.Tried them few days ago, staff were really friendly and their encouraged us to try loads of flavours before actually choosing what we wanted to order, it’s a good place to go every now and then (we did take away so not sure how it would feel to sit in)
S. A.Great service when I visited the store, the staff recommended flavours and let us taste many different flavours before we purchased, they were friendly and polite and the cafe was clean and modern. I would definitely recommend this place.
A. ..The workers are super nice! Everytime I go, it's a really good experience
They do alot of flavours of ice creams totally recommend it!!
A. 2.Lovely atmosphere. Large variety of ice cream flavours. But the waffle cone couldn't cope with weight of a single scoop of ice cream n collapsed. Not impressed.
D. D.Ideal way to round of the kids evening with there favourite desserts...
S. w.Best thing you all will get the flavour from there
G. U.Great staff amazing deserts
H. A.Delicious ice cream, some of the best ive had. But why so quiet? Not a soul in the shop and its reasonably priced, well decorated and has amazing products :/
N. S.Lovely atmosphere, staff are very friendly. Could do with a bigger menu or fancier display for ice-cream... But that doesn't mean it's nice as it is.
T. R.Good presentation, welcoming staff. Everything else is a little average, can't see it lasting that long tbh.
N. S.Amazing desert parlour the atmosphere is great and staff are professional and friendly. 31 ice creams to choose from leaves you spoilt for choice. I recommend the cookie ice cream sandwich tastes delish! Great work guys 👌🏻
R. K.First time visit and I have to say I received a very friendly and warm welcome. The desserts were very scrumptious and the family enjoyed it. Looking forward to the nest visit 👍.
ع. ع. ا.Best ice cream in town!
Z. K.Best dessert shop on lady pool road, staff are well organised and friendly to talk to, also desserts are 10/10.
so guys make sure you check this dessert shop it won't let you down.
Keep up the good work baskinrobins team x
Y. H.I was most impressed by the kind young ladies who worked there they really was so helpful and took the time to help me with the menus even though the place was busy very fast service and amazing desserts my son chose the Oreo milkshake he said it's the best I chose 2 scoops of sherbet ice cream in a basket thing that also was very tasty would reccomend all day long well worth the money 5*****
M. Z.Very happy quick service clean and fair prices. We had strawberry cheesecake and cookie layered sundae. Cheesecake looked to have been premade in the display. Overall pleased
N. A.Amazing place. Staff were friendly and will definitely suggest if unsure or spoilt for choice ask the staff for recommendations. Always extremely happy and highly recommend. Kids always love it here it is a go to place for families
R. R.Brilliant service, quick and friendly. They take card too, unlike 95% of shops on ladypool Rd.
A.Can't beat it, why go for the standard desert shop bought from a wholesaler ice cream (in most cases) , when you can go Baskin Robbins with 20+ flavours
B. K.Underrated place that deserves more traffic - the ice creams are constantly being updated and are always highly received. I often have the molten lava cake with a scoop of ice cream of whatever takes my fancy - this always hits the spot.
s. k.One of the best places for dessert, very clean and has a great atmosphere, great range of ice creams/desserts and all look great, in all love the experience and food every time I come here, highly recommended!!!
S. G.Best place for ice cream in Bham hands down. I use Uber for the deliveries and they're very quick.
S. B.Lovely desserts and customer service nice and clean place
T. B.Desserts were lovely and staff was amazing
L. P.Ok to visit if you like the types of desserts they sell.
Not my choice
A. “. a.Lovely desserts however from the hot range they do not let you pick the ice cream for fondant or waffle generic vanilla but overall quick
s. m.Outstanding, I can't wait to go again. The staff are eager to help, and I sampled all the flavours before buying. Great atmosphere and easily the best ice cream I have ever had
A. R.Deco and first impressions 10/10 and the ice cream was the best ive had in a long time. Huge selection. Very clean and the look is very professional. Awesome place.
D. K.Really good Service A really delicious taste of dessert Really liked it it's pretty peaceful and quiet and there is only three workers that can serve a lot of people 👏👏🖒🖒
F. K.Best dessert place in Birmingham!! I have to say the Staff are really friendly and caring.
Please guys do not believe @syed fida ul hassan comment" as I feel he was extremely rude by comparing the staff to "headless chickens" at the end of the day you always get a bunch of negetive comments and hatred!! All I would like to say to the baskinrobins team is to keep up the good work! I've spoken to a few staffs andthey were a good company to talk too. thumbs up to the twins who have now changed there uniform so negative people don't hate on them. Good luck guys for the future
Much love
Z.Very nice desserts.
J. H.What's not to like about BR ice cream. Staff friendly and helpful. Good after dinner venue. Open till midnight so no time constraints.
M. A.Nice different flavoured ice cream milkshakes but when it comes with tasting ice cream by mini spoon, they should put smile on their face but goes grim after 2 tasting spoon..or probably im not the their community member
A. W.Finally a place on ladypool road which does nice ice cream.. the place looks amazing and the food is even better! Staff are wonderful too.. the cars outside on the opening looked wonderful! Looking forward to my next visit :D
s. y.went to Baskin robbins on 7th jan 2019 with family very underrated place icecream delicious been here quite often1 negative they charge for sauce on desserts why? staff pleasant enough wrong location
A. T.Had a company night out and we were very over whelmed by the hospitality of the staff. The desserts were great and presented beautifully. Definitely going again. Thank you!
M. J.Awesome amazing ice cream dessert shop. I can eat here all day and night. But then I'd get too fat so i won't. You know how it is.
S. K.Very clean and the desserts are just perfect! Great customer service aswell. I love the layout of the shop! Recommend to all!
N. K.Nice decor lovely ice cream but very mismanaged! It seems like a chaos. Hope they will get there act together and bring order to chaos.
M.Great place and some really delicious flavours!
c. h.Great selection of ice creams and desserts! The staff were very helpful and friendly. If you like Ben and jerry your gonna fall in love with baskin Robbins!!!!
M. M.Nice ice cream Alhumdulillah n friendly staff Alhumdulillah
S.Awsome........ dont go anywhere else
The ice cream was so rich and tasty, the chocolate brownie was outrageously good.
Service friendly and welcoming
Highly recommended
A. K.Excellent service
Staff couldn’t be friendlier and more helpful..
And Ice Cream and Brownies were delicious
Highly Recommended
A. Y.Service was slow, not everything is fresh, but ice creams are delicious. Gutted they've gotten rid of the coconut flavour.
s. s.Really good and creamy ice cream and amazing staff. Got served by shahid and he have a great experience
M. B.Fast friendly service, great range of flavours. Great quality ice cream - and you're free to try before you buy!
N.Surprised to see such a franchise locally, I'd say it's fairly decent, however the quality doesn't seem any where near as the brand suggests, staff are ok too,but again you'd expect staff to be more professional and look professional too.
h.The girl was not friendly she seemed the typical moody Asian girl, who lacks customer service skills. I said "hi" and she just stared at me. I proceeded to ask her can we sit there and she replied yes. We chose our desserts and to add to my disappointment no cheese cake and no coconut ice cream for my wife. My children enjoyed their deserts and the guy who served was was friendly and gave a good service. I purchased the American birthday cake to take out for my niece and she loved it. I will be going back to check out the cheese cake as I LOVE cheesecake.
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