Reviews of ARTBOX Cafe - Hello Kitty & Friends. (Ice Cream) in Brighton (East Sussex).
ARTBOX Cafe - Hello Kitty & Friends
5-6 East St, Brighton BN1 1HP, United Kingdom
Description
Information of ARTBOX Cafe - Hello Kitty & Friends, Ice cream in Brighton (East Sussex)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of ARTBOX Cafe - Hello Kitty & Friends
Sunday
11am–6pm
Monday
11am–6pm
Tuesday
11am–6pm
Wednesday
11am–6pm
Thursday
11am–6pm
Friday
11am–6pm
Saturday
11am–7pm
Popular times
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Reviews of ARTBOX Cafe - Hello Kitty & Friends
T. C.
Went with my partner last weekend for the first time for the Hello Kitty theme. Beautifully decorated, with lovely, kind staff. We were able to finish a main and dessert along with our drinks...we couldn't resist! Mains were a decent portion, I have quite an appetite and I would have been satisfied with that alone, but wanted to try the honeycomb ice cream! Our food did take a while to arrive and we were cutting it close to the hour limit, but that's to be expected as it was a busy Saturday, and every meal is presented so perfectly...it must take a while to get right. We weren't rushed out though, so it was all ok in the end. Would have given five stars if not for the waiting time, and would give 4.5 if I could. Eager to come again and try different dishes!
V. F.
I have visited Artbox Cafe twice now and enjoyed it both times.
Staff are lovely and attentive, the Cafe itself is super cute with cute photo opportunities.
The food is unique and I love how they design it around the current theme. I feel the menu is very well priced for the portions you get!
Will definitely visit a third time.
C. R.
We had so much fun here. Staff were friendly and helpful. Food was delicious. Really good atmosphere. Lovely selection of gifts from pens to slippers. Definitely recommend
C. V. D.
Lovely place with excellent staff and yummy food! The BT21 themed food not only looked cute but also was tasty. You definitely recommend if you want to go to a themed restaurant with good food.
K. S.
Today was my second time visiting the cafe. The first time with my best friends and second time with my mother!
Todays visit was as just a wonderful experience as the first!
The cutest cafe set up and the gift shop is incredible.
The staff are wonderful and so incredibly bubbly! They explain everything to you and I did not feel rushed at all within my hour slot. I highly recommend booking in advance to avoid disappointment.
The waitress that served me was ever so lovely! She complimented my makeup too.
The food & drink is so adorable - you’ll want to take lots of photos - and tasty! Definitely worth the price.
I’m planning to take my brother here for his birthday! So you’ll definitely be seeing me again. Thank you so much! X
M.
Really cute cafe near the beach! Decently priced with good service. Will visit again when I'm in Brighton. Hope to see a London location one day!
L. L.
Visited last month. Such a cute cafe, loved all of the decor and the shop downstairs was full of cute merchandise! You are allocated an hour slot for eating but thats plenty of time - was able to have a hot drink, main and dessert. I had the Chimmy corn soup which was amazing and kinda tasted like Doritos and the Cookie waffle which was also amazing but verrry filling! Will definitely be back again!
S.
Wonderful experience, I went to Brithton to go to this café because I love bt21 and I can tell that all the food is really well made and so lovely. It's really an aesthetic place from the outside to the inside. If you want there is also a little shoop where you can buy official line and bt21 goods. Super suggested. You have to book on the internet site.
J. K.
A really cute cafe. Has cute line friends merch and bt21 merch. I had a hot chocolate and the special Halloween waffle (the waffle was a bit too sweet for me). The staff were nice and helpful with allergy advice. Has the cutest decor I've ever seen so please visit you'll love it.
J. “. J. H.
A few weekends ago I visited Artbox for an early birthday trip, and though I got absolutely soaked from the stormy weather in Brighton, the warm hospitality and food made up for it!
I'm sad the BT21 theme will be ending but I'm glad I came in the nick of time to get my fix.
If I come down the Brighton again, I definitely want to experiment with the milkshake combos - so many Ice creams to choose from! I had Matcha and Honeycomb, very delicious 🍦
Also, if you have mobility needs like myself, I advise booking the ground floor, however the toilets are located upstairs.
P. H.
Tea and waffle were yumm. Definitely recommend them. Was a bit lonely weekday afternoon. I was the only customer. Mind you, it was freezing cold outside. Lots of merch downstairs too.
S.
We went this weekend (BT21 theme) and I loved it! We originally booked for 3 pm, but because of traffic on the way from London as well as in Brighton and extreme difficulty in finding parking, we were late. The staff was really accommodating and suggested we rebook for another slot later in the day so we could have the full experience. I was very happy we decided to do that. Really cute decor and really cute and tasty food in the cafe on the first floor. The shop on the ground floor is small but stocks interesting merch! I would definitely go back.
S. M.
Awesome place, fantastic deserts and meals. Just a shame there is so little for the mains. However the deserts are huge and my son absolutely loved it here. Its awesome that they change the theme too. Will def have to visit next theme change
M. G.
I ABSOLUTELY LOVE THIS PLACE.
The decor, the very friendly and sweet staff, the amazing food and desserts which looks exactly like the pictures in the menu, the attention to detail over every. single. thing. to make sure it is a memorable and a great experience. Just being at artbox makes me so happy and I love going there all the time. Also, check out their mango sorbet because it is SO delicious! It's creamy, not too icy, not too sweet and just perfect for a hot summer day!
I've got the fully customised sundae, special black forest hot chocolate WITH vegan marshmallows(which were soo good btw), mang pudding, latte, tomato mozzarella basil sandwich with crisps and mango waffle!
I've been to the gudetama and the bt21 themes and I've absolutely loved it! The mango waffle came with mango sorbet and mango popping pearls! They also give you a coaster to take with you if you order any hot/cold drink! I have also taken everything put on my dishes for presentation home with me.
In love with this cafe always hope everyone enjoys it like i do! :) <3
G. C.
Accidentally ordered the wrong thing (my own fault 😅) but the staff were absolutely lovely and got it swapped for what we wanted right away! Vegan options for almost every item on the menu and good portion sizes for the price
Z. D.
Lovely little shop in a great location, the staff are so friendly and seem to genuinely enjoy their work. I haven't tried the upstairs cafe yet but will be in a month's time. The BT21 merch was amazing, so much variety. Bubble tea was delicious as was the ice cream which came with a line friends wafer. The lady serving let us try the flavour first before committing to a whole scoop. We sat outside with our ice-cream as they have small designated seating area to enjoy the sun. Looking forward to visiting again!
G. C.
Such a cute place but unfortunately you need to book a reservation to sit down and eat on the upstairs restaurant :-( was only able to sit outside to have some ice cream but it was actually good. Hopefully next time I’ll be able to have some food because it looked delicious when they were bringing the food to the table of other customers.
L. K.
Such a cute cafe! Me and my friends drove 4 hours just to come and visit and it was worth it! The staff are so lovely and they're so accommodating towards allergies/intolerances it's fab! Will definitely be going back!
J. S.
Amazing experience, unfortunately missed Pushin theme, but current is also cute. Proper sugar overload, but worth it. Booking in advance is highly recommended.
d. f.
Underwhelming honestly! Hate to say that as a big artbox fan. Icecream tasted very cheap: the toffee flavour had lots of icey chunks & the vanilla was that white vanilla stuff. Caramel sauce was thin & reminded me of the sugar free caramel syrup you can get in coffee. Also the sundae was covered in these sugar sprinkles/beads that looked adorable but tasted quite nasty in combination with the icecream. Shame because the presentation is top notch - clean & bright, the music isn't too loud, staff were all lovely, adorable decor and food. But yeah I expected more. Shop downstairs was cute & had some nice (if not expensive) merch.
E. t.
Vegan, vegetarian and glutenfree options. Taste is not compromised by the cute presentation! Nice and accommodating staff.
Q.
I love this Café! ฅ^•ﻌ•^ฅ if you are an Army! Fan BTS, BT21 and Line friends then You'll definitely want to go check it out! While the theme is still on! They played BTS albums in the background and the wallpaper is BT21 characters! + The shop is downstairs there are cute plushies everywhere! And there are exclusive pins available to buy and coasters if you order drinks 100% recommended!! (◕ᴗ◕✿)
J. D.
Had a lovely time for my daughter's birthday. Staff even made her feel special with a birthday treat. What is there not to like? Kawaii cute food and drinks ❤ Definitely worth booking in advance. You only get 60min session but drinks and food are served quickly.
o. m.
Cutes ever cafe, the affagato coffee is something you shouldn't missed.
Worth to visit
T. C.
You have to come here with an open mind. The food is expensive and average but it is all in the setting and presentation which my two daughters loved.
C. 2.
It's a very cute cafe and I was incredibly impressed with the amount of vegan options. However I took a star off because the service was so slow! We had an hour slot and that's supposed to be enough time to have a main and dessert but because the staff was so slow we didn't get a dessert.
Was very disappointed because we had travelled a long way to go.
R. H.
Bright and colourful themed cafe with friendly staff to make you feel welcome! The food is as photogenic as the BT21 characters but doesn't taste great.
S.
Amazing vegan ice cream and cute atmosphere! I totally recommend the guava ice cream. It’s an uncommon flavour in most ice cream shops and definitely was one of the highlights that day.
L. R.
Cute place, unique feelings, nice stuff. I would really like to come back!
V. C.
I've been to the café 3 times with each visit was different themes and I absolutely love the place. Very cute decor and friendly staff. I would visit more often if I live closer, nevertheless always make an effort to go to the café on my days off.
Food and drink items are a little on the expensive side, but understandable with the large portions and the amount of work to present the food/drinks.
f. f.
Fantastic experience , friendly , fabulous food pre-booked a table, pricing was very reasonable the attention to details both in the shop and with the foods were perfect every little detail from the place mats to the hello kitty shaped carrots. The restaurant was up stairs and the little shop was as you entered. I wish we had these little places on our own town.😁❤️
A big thank you to the staff for Thier service , the cook for the amazing food
I will 100% be telling my friends about this place.
M. U. C.
Lovely little cafe for those who like sanrio. We had two ice creams and matcha latte, which were nice. The staff are rather slow, and they are a mixed bag. Some are really lovely, whilst some others are just plain rude.
M. R.
Very cute place! Loved their Gingerbread Ice cream!
S. B.
Amazing menu, lovely staff, value for money! Would recommend to anyone thinking of going 👍
L. S.
Everything was perfect. I loved the food and the drinks. They been very tasty. The cafe is cute and staff are very welcoming and helpful. We had an amazing day.
E. R.
Such a cute shop! The boutique was very nice and the staff was really friendly. We just had ice cream, which is on the first floor right when you walk in. The sit down area has limited space so you need to wait when you go in. I love Pusheen so much and the store had so many details, which was awesome.
B. W.
I loved my time at Artbox Cafe!
I made a booking to have a meal at the Gudetama Lazy Lounge, and it was more than worth it. Wonderful menu with well thought out and themed choices. Everything was beautifully presented and the staff really went above and beyond. Can't recommend this place enough.
I'll definitely be back!
T.
This is definitely an experience cafe, so keep that in mind when looking for a place to eat. That being said, I loved every minute of being here. I love Gudetama and getting to spend my birthday surrounded by the little egg made me so happy. Food and drinks we ordered were good! It's definitely more suited to serving deserts, but the savory dishes aren't bad at all. I also really appreciate how accommodating the menu is for vegan/gluten free options. Can't forget to mention the wonderful, friendly staff. I really had a wonderful experience!
K.
I am absolutely obsessed with Gudetama and loved every second of my time at this cafe.
The artbox cafe is officially licensed by Sanrio so all the character themes they use is properly done and the whole cafe gets decorated accordingly.
As mentioned it is currently Gudetama and as you enter the cafe there is a mini-shop like layout with clothes, mugs and other merchandise. There is also an ice cream counter there for those who want a themed ice-cream / hot drink.
Upstairs is where the theme goes into full force with everything because Gudetama centres, from the paint colours, to the wall decals, to the napkin holder...you name it.
I would recommend booking in advance if more than 2 people as there aren’t a lot of tables at the moment due to the distancing rules. They also enforce a face mask policy too.
Once booking the cost of the deposit also gets deducted from the bill, which is £5 per person for the deposit.
Overall we spent £38 for 2 mocktails, two meals and one dessert. Which is definitely a tad pricey but it’s for the experience rather than the food.
However with that said I really liked both the sandwich I had as well as the tofu cheesecake dessert which was incredible!!!
They also have plenty of vegan/vegetarian options as we well as a couple gluten-free options too,
Overall for experience it’s getting a 10 and for service it is also getting a 10 because of how friendly all the waitresses were,
10/10 🍳👌🏼
k. k.
Nice selection this season, especially vegan but no meat options. Service is very slow even when not busy for sitting ins. Cute shop, friendly staff
O. L.
10/10 the staff is lovely, I would 100% recommend to go for the ice cream and sorbets are 10/10 the flavors are on point and the food to. Make your reservation and have a nice evening there soon. 💜💜 I could not take pics of the ice cream because my phone died but *chef kiss*.
18/12/20
R. T.
Really gorgeous cafe. Staff are the loveliest ever. Food was okay. Definitely reccomend getting the sweet food as opposed to the savory.
K. A.
Such a cute experience! The food and drink is all incredible - tasty and so well presented! A must for any BTS or BT21 fan 🥰
j. j.
Friendly staff, the food tasted great.
J. M.
Absolutely amazing! Such a cute little cafe! Colourful, clean and the staff are so friendly . We came for the BT21 theme and can't rate it enough. Thank you Artbox Team 💜
N. M.
This place is super accessible for such an adorable cafe! However there is no disabled toilet. This is because the building is very small but there is a pub over the road that has a good disabled toilet! Please go and visit, my friends work there and they all work so hard!
There is seating downstairs for people with mobility issues or large power chairs. The food is super good and the ice cream is excellent.
This place is super great for large groups as well ♡
(There is a very small Ridge up to the inside of the shop and cafe. But please don't let that stop you if you need a hand the staff will help you! If you are a group with accessibility needs, please book in advance to use the downstairs table!)
S. G.
It was so lovely here! Beautiful decor. The staff are all really pleasant and friendly. I had the mango waffle and it tasted amazing - highly recommend. They apologised for slow service but it wasn't slow at all :) will come back soon
S. G.
Super cute and very friendly staff! Vegan options and gluten free too. Theme is changing in the new year and will definitely visit for it! Whatever its going to be as I'm sure it will be super cute as well!
E. G.
Went on the 1st Day, The whole building is decorated perfectly. Super cute. The Menu is cute, food was good, drinks were lovely. The shop is tiny. Could barely move around. Once sat down, Service was very polite / apologetic but very unorganised! Waited 20 mins for our sundaes. Somehow confused everyone's order and ended up shouting over everyone each order and you put your hands up. Another 15 for our drinks that were supposed to come with a cute collectable coaster, my friend got one but i didnt, i was dissapointed, asked if i could have one and was told I'd get it straight away, they forgot. We finished and waited 10 mins to pay. Service needs improving 100%. But didn't put too much of a dampner on our time spent here.
P. I.
My favourite place in Brighton! This place is so adorable and the staff members are so lovely! They have a lot of vegan and gluten free options.
Seriously this was the best vegan waffle I've ever had! Thank you so much <3
M.
Had the most lovely day, all the food was so beautifully presented and delicious too! The staff were all excellent, great customer service and Covid19 practices. They did Gudetama proud! Look forward to seeing what Collab they do next.
A. R.
Adorable little themed café. Foods and drinks are both a delight to eat and look at. The staff members are very kind and polite.
Definitely a must go to for any pusheen fan!
I am not giving a full 5 star review only because during one of my privious visits they had sold out an item I went there specifically to purchase.
S.
A really great little popup. We went there for my daughter's birthday (10th) and she loved it. The little shop on the ground floor was very stocked with adorable nick-nacks, definitely hope we can go again before then pack up.
B. l.
Following the vein of Japanese pop up character cafés, London based kawaii shop Artbox launches their first café based on Pusheen.
The venue stands out and is spread across two floors, the ground floor being part shop, ice cream take out parlour and coffee shop. The first floor is the café itself. As it is still in it’s early days, the shop gets extremely crowded and cramped and we came in at 12:30 to go the café. Unfortunately it’s kind of a first come first serve basis and they took our names and gave us a set time to come back a few hours later. They don’t take bookings, you have to come on the day.
The shop: a cute array of Pusheen plush toys, kitchenware, pick ups and clothing. There is also an exclusive pin badge that can only be purchased here which was sold out at the time of our visit, there is also an array of USA exclusive merch that can only be bought here.
The café: the first floor is gloriously cute and quiet and the café staff are so polite and helpful, the menu offers a selection of ice cream sundae and waffles in gluten free and vegan options. all gloriously kitted our in Pusheen cut outs and actually really tasty! Affordable also!
If I had any feedback I guess would be to suss out the booking method and maybe have visitors wait outside and be called in as it gets so busy and you end up awkwardly squashing yourself against something whilst there are shoppers also trying to come through. But as I said it’s early days and I’m sure they will work out a way to streamline this.
The pop up café is only for a limited time as they will change the theme every so often. Even if you might not be a fan of Pusheen, you wouldn’t be here otherwise I recommend coming a little early!
K.
I had a good experience at artbox cafe and went during the bt21 theme but I would like them to change themes again as they previously decorated it to pusheen or guedtama before. Otherwise I don't have much interest to travel for the same cafe theme.
G. M.
My visit here was the happiest day of my life! As a huge pusheen fan I had to see it, both boutique and cafe were fantastic, I've rarely come across nicer customer service, the staff was super friendly and the Atmosphere was so soft and adorable! Definitely worth a while wether you're a pusheen fan or not. The food was fantastic with a vast variety of vegan and gluten free alternatives that tasted equally good to their counterparts
C. H.
My eldest son loves Pusheen so as soon as we found out about this cafe we had to visit. The weather was bad on the day we visited but there was no issue with getting a table booked.
Good choice of sundaes and waffles available, slightly expensive but it's the only place to get these so worth it. Food was very good and my sons both loved the experience.
The shop downstairs is quite small but well stocked and they chose a Pusheen plush each. The prices are about the same as what they go for on Amazon but there were also some special items only available at this shop.
If you love Pusheen then you have to visit here before it changes to the next theme.
L. H.
Well worth a trip if you love all things Sanrio! Service was brilliant and friendly. Everything was very covid conscious which was reassuring. We ordered a toastie and the seasonal pumpkin spice Latte which were both very good! Would definitely visit again.
L. H.
Loved it! Was a little sad that sanrio products are no longer there! The food was good, presentation was better than taste but I kind of expected that! Just love the whole aesthetic.
D. N.
Unfortunately they were out of major items on the menu and my friend's child who had come all the way from Cambridge could just have the regular icecream as we all had. This was booked just for her entertainment and age. Quality of icecream way below average so if you are an icecream fan this is not the place for you. However, very cute shop for the kids who are fans of these cartoon character
S. h.
A nice beautiful cafe, with loads of toys around. I like the theme of the shop, however the toys around are very pricey.
That’s the only thing that was disappointing, they have very nice ice creams, we tried the lychee flavour ice cream, very nice and tasty.
H. L.
So much cute! 🐱 The ice cream tasted amazing and the staff were super freindly
T. B.
Visited during the Gudetama theme and everything looked so cute. Can't wait to visit for the BT21 theme.
L. S.
Daughter's choice of venue, prettily decorated and food was lovely with good portions. Merchandise shop downstairs.
G. I. S.
ARMY!! Best Café to go In Brighton! Loved the crisp and sandwich that I ordered. Coffee too!
Y. F.
Kawaii and tasty, staff most excellent, clean and bright, lil freebies... And Gluten free and vegan heaven!... A must visit or lolitas and cutesy pies
R. R.
PUSHEEEEEEN! What a lovely little café with hot and cold drinks, sundaes and waffles! Everything a good pusheen would enjoy. With gluten free and vegan options too. This place is both adorable and delicious! With plenty of pusheen related items to buy on the ground floor.
C. H.
I loved visiting this place! The staff was so lovely and the food is amazing! You get great value because the price of the food is good. I recommend visiting this place if you like BTS/BT21. They played BTS music and the shop carries quite some unique and cool BT21 goodies. I will definitely come back!
s.
The most adorable little Pusheen themed cafe right by the seaside. The pastel themed decor is cute and continues up the stairs and even into the bathrooms, but food is a little pricey as expected.
T. L.
Very cute and moderately priced for a peripheral shop
O. D.
The cafe itself was very cute and the staff were all lovely but the food was luke warm considering we were the only customers in there. Also portion size is quite small for the money
V. S.
Lovely food and coffee! Such a cute place to visit. Wonderful at handling allergies as well!
L. D.
A must for pusheen fans,some lovely merchandise,I have,nt been to the cafe yet but will in due course.😊👍😍.went to the cafe on the 17th of march had a lovely sundae.waitresses were lovely.
J. C.
My 2 boys (5&7) absolutely loves this place
Amazing ice cream all themed and really good shop my boys got a large Teddy each and some stationery
N. Y.
I visited this place last time I was in Brighton, a couple of years ago, and It was Pusheen themed. We couldn't sit down cause we went a bit late, but it looked so cute, like a themed Japanese café, and the ice-cream we ordered to take away was so delicious, I wanted to come back. When I knew I was visiting Brighton, I checked this place and Saw they had BT21 theme so I couldn't resist and I booked a table! It was quiet when we visited but I recommend booking a table to avoid disappointments. The place is adorable and looks really beautiful. But if you come for the looks, you'll stay for the food! Milkshake was super tasty and refreshing and the waffle was to die for! Soft, fluffly, so much chocolate! Loved it!!! Staff was super lovely as well. Lovely place!!
T. G.
A great spot for BTS fans with delicious veggie food!
C. B.
So fun! Food really tasty as well as really special to look at. Service lovely, so friendly!
C. V.
We came from London to Art box cafe. My daughter loves all things Kawaii.
We booked online and you wait in a separate queue until your time slot. The cafe was decorated with the Line friends theme which was very cute. The food was lovely, it was great that they had a vegan option for everything.
The staff were really friendly and even came to tell us that we could go downstairs to the shop as there was space for us.Will definitely go back, my daughter absolutely loved the whole experience.
A. T.
Visiting on Thursday you don't expect it to be closed. Very disappointing, came all the way from afar just to not be able to enjoy the waffles. The place downstairs is super cute, a lot of memorabilia (many not on Amazon!), the coffee was alright, the prices were decent (memorabilia is Amazon priced). I just can't understand who closes on Thursdays, too random.
R. A. (. A.
We go there every time there is a new theme. My teenager loves it.
A.
The merch here is so cute and I loved coming here, even though we didn’t dine in! I loved the variety of merch they have and the wait was worth it 🥰 the staff are lovely too!
A. J.
If you love Hello Kitty this is the perfect place to go .
み. •.
I LOVE IT! Can't wait to visit the café for the next character *.* The food is delightful and they do have vegan and gluten free options as well so you can please everyone. The most kawaii café in Brighton
D. M.
The meal was lovely but the food, drinks and items in the gift shop were rather expensive.
K. B.
Very cute and Cosy place. Lovely staff and loved the different range of ice cream!
M. S.
If you like BTS and BT21, you'll love what they've done at Artbox. Great cafe with BT21 themed treats and a well stocked shop catering for all your BT21 needs.
L. L.
Incredible! Food was amazing. Price was reasonable and the staff were lovely! Will be going again.
A. (.
Fun place to visit. Food is nice n certainly very pretty
Great place to purchase Bt21 items
R. L.
Such pretty looking desserts and great size portions! The staff were very friendly and the food delicious! Definitely going back again soon. :)
B. S.
It was a wonderful experience. The ice cream is delicious and totally recommend it!
A. Q. (.
Absolutely amazing job with the cafe 👏 so cute and the food looks so good
M. L.
Food was delicious, all themed super cute.
T. f.
Kinda pricey but adorable food , nice atmosphere and friendly staff
M. C.
I booked to go for lunch today with my sister and the staff were so welcoming and friendly and the atmosphere in the shop was lovely. The food came super fast and was so good. The booking system has been really well set out and it ran very smoothly I will definitely come here again in the future thank you 😊
R. B.
Please book a table in advance if you want to eat in. So many people flock to this cute cafe that they run out of tables so make sure you book a table online to avoid disappointment. I didn't have the opportunity to dine in but I did get to browse the merchandise downstairs. They have so many different characters and items to choose from. Do expect queues as only a limited number of people are allowed to browse the store at a time
K. C.
Over priced and food not good for money wouldnt even allow extra coaster to make set without purchasing a drink but staff nice
a.
i went when the bt21 thene was on and the food was so good and the staff were so kind! I would defo go again
P. T. B. Q. (.
PLEASE NOTE THAT THIS REVIEW IS JUST FROM TODAYS EXPERIENCE 3/6/21: The great things first - The staff were incredible, smiley and efficient and cared for everyone there. Also, the steps they have taken to make everyone feel safe under the current circumstances (hand sanitizer everywhere, suitable spacing between tables etc). The drinks and food were lovely when they did arrive, the décor is wonderful as always. We went for the BT21 stuff (and Rilakkuma when they finally do that). Now for the not so good.
Although at the table it states that everyone has 60mins to enjoy everything, and both my friend and myself understood that it's tough for everyone right now, but by the time we were sat down and had our order taken, we only had 40 mins. It got to a point where I had to cancel what I had ordered because we were running out of time, and when the food finally arrived for my friend, she had 15 mins to wolf down her meal and dessert. We went back into the boutique for merch, and the only thing I bought was a limited edition pin, that was NOT a display, but as you can see on the photo provided the pin is badly damaged (no mouth, overlapping colour and a literal hole in the bow tie not to mention some other defects). I only realised by the time I got home and not what I expected for £8.
I will definitely come again, especially when they have a Rilakkuma month and some other characters, and as stated the staff were lovely and did what they could, but today was a deflating experience.
E. H.
A fantastic treat
C. H.
My eldest son loves Pusheen so as soon as we found out about this cafe we had to visit. The weather was bad on the day we visited but there was no issue with getting a table booked. …
L. R.
Adore this place! Love the little shop!
K. G.
Gorgeous, fun and worth the 6hr round trip!
E. M.
The staff were so lovely an helpful. complimented my makeup. One had a fluffy worm I her hair, wish I could give you more stars
2.
Just love it! Very friendly staff too!
K. C.
Over priced and food not good for money wouldnt even allow extra coaster to make set without purchasing a drink but staff nice
J. C. (.
Wonderful staff, nice little experience
J.
Really cute Café, a must for every Pusheen fan out there. Much love ❤️
J. H.
Amazing!!
Please remember to book, I didn't. But will do the next time.
Staff are fantastic
L. C.
Absolutely loved it! The staff were so friendly and welcoming and the food tasted amazing. It's such a cute place and I would definitely go again!
N. R.
Very cute cafe. The shop area downstairs is so adorable and does so much Pusheen stuff. The staff are super friendly. They don't sell 'regular' food only sundaes, waffles, ice cream and drinks. The hot chocolate is very nice but does come with quite a bit of froth. They have a lot of vegan and gluten free options.
A.
The ARTBOX Cafe was probably the highlight of our day trip to Brighton: great staff, huge desserts, and amazing popping bubble ice teas- all presented with such immaculate detail. Loved it.
E. H.
Had a lovely time here for the Pusheen pop up.
The deserts and drinks were lovely. All the staff were helpful and friendly too. Lots of thought into the food and decor. My daughter and I had a lovely time. The deserts and drinks were a relatively reasonable price by my expectations.
E. M.
The staff were so lovely an helpful. complimented my makeup. One had a fluffy worm I her hair, wish I could give you more stars
E.
It's amazing place to visit if you are a fan of boy group of BTS. Be aware of the queuing outside even you had your table pre-booked. Staff members are very welcoming and friendly. Just the menu could have more choices.
G. H.
My daughter was extactic about the cafe! Staff were very good and went beyond for us. If you have young adults into BTS then it's a must!
Z. M.
so good !! lovely staff as well definitely worth going to <3
W. J.
Bit on the expensive side but is in middle of brighton but yummy food and friendly staff.
C. A.
The ideal choice for veganuary - the vegan ice cream was delicious!
I. K.
We came all the way from Denmark with our daughters to visit this place, and the experience was totally worth the trip.
The staff there were warm and kind (although I felt a bit old to be called “love”, by a waitress half my age... but I guess it was a part of the total experience).
I can highly recommend to visit the place even if you are not a Pusheen fan the decor and the experience is worth it.
e. u.
wow this place is too cute for words!
they actually have a great selection and everything fits the Pusheen theme well and is all as adorable and tasty looking as you would expect.
I had the waffle with icecream and it did not dissapoint! my friend had a sundae and said it was amazing too. Coffees were perfect my only negative would be that its a bit more on the expensive side than some places in Brighton but honestly that was expected anyway so no big shocker for us... we went for the novelty value and the place was imaculate and provided what we had hoped for and more! so despite the higher price tag I would still say its a great destination to try as it is unique and fun and just really well done, super clean and nice interior and lovely friendly staff to put the cherry on top (of the gorgeous pusheen sundae haha) def worth a look if u like Pusheen or just want to see a themed cafe done properly!
K. N.
Came here for Gudetama merch, unfortunately they have now rebranded to BTS merch, but that can't effect my score. Very clean, neat shop with little cafe, friendly polite staff and hand sanitiser available. Shop limit to enable social distancing. Even though Gudetama was gone, I can still recommend this shop.
M. H.
Great little shop with loads of cute pusheen merch. Something savoury on the cafe menu would be awesome as an alternative to the all the sweet treats. There are good vegan options. A nice atmosphere and very friendly staff, a little pricey. Some sugar free or low sugar options might benefit/attract more parents with young kids.
A. H.
As a huge fan of Pusheen the Cat, I just had to visit this place whilst the theme was still there. I can tell you truly, this is an absolutely fabulous and adorable cafe. Bit pricey but the portions were a good size for the price. Staff were extremely friendly. The downstairs boutique is full of cute merchandise. Will have to visit again whilst Gudatama is residing there. Would highly recommend!
N. F.
The decor was amazing and the food was perfect - it was busy which meant service took a while but was worth the wait. The only issue I had was that I asked for a glass of water and it never came.
N. G.
Had a great time here . Waffles are great , tons and tons of vegan options decent sized portions too.
Place clean and staff friendly and efficient. Would recommend spending time in this pastel haven on a wet autumn afternoon.
E. J.
I went there hoping to buy my boyfriend a load of pusheen stuff to add to the collection he has already received from me if he likes it or not but I was disappointed to see the shop had converted to only stocking that depressed egg. Now that's absolutely fine if you like that sort of thing but I was so excited at the thought of visiting a pusheen shop. It would be nice if they stocked both.
The ice cream looked good but I didn't have any.
K. F.
This place has the sweetest people working there. Super lovely staff and yummy food. Went during the BT21 theme but can't wait to go back again.
L. O.
Super cute cafe for lovers of BTS and BT21! Really lovely, helpful staff. A must-visit for any fan!
D. “. N.
A cool little cafe with a Japanese feel, often themed to something cute. Currently BT21 and Line.
み. •.
I LOVE IT! Can't wait to visit the café for the next character *.* The food is delightful and they do have vegan and gluten free options as well so you can please everyone. The most kawaii café in Brighton
M. M.
It is the cutest place to eat something sweet 💕💕 nice staff, highly recommend
C. O.
Great food great atmosphere 👌
R. B.
Please book a table in advance if you want to eat in. So many people flock to this cute cafe that they run out of tables so make sure you book a table online to avoid disappointment. I didn't have the opportunity to dine in but I did get to …
J. O.
Delicious food, very cute 😊 We had 2 small grumpy children and really appreciated the kindness and understanding of the staff too. 100% recommend!
T.
My daughters favourite shop and we drive all the time from Crawley just to take here.
A. R.
This has got to be the cutest cafe in town! Artbox x pusheen is a great place to visit if you love hot chocolate, ice cream and waffles and of course, Pusheen! The location changes its theme regularly so it never gets boring. The staff are super friendly and helpful, the waffles are to die for and the merchandise is adorable.
There's a table waiting list so if you want to visit and get some of those delicious waffles, go down there and put your name down for a table because it gets busy super fast! They don't take bookings over the phone so make sure you get there early!
The one thing I found a bit annoying was the small space, you can barely fit a buggy in there and if you want to sit down upstairs, you can't get it up. The staff were nice and allowed me to park it downstairs but if I was to meet another fellow mum with buggy there, it would be a bit difficult. Other than that, I can't really fault it and would definitely recommend you go see it!
h. d.
Such an amazing experience and the staff were amazing. The shop is great and the clothing is so cute. I wish I could have brought more! I will definitely be back and can’t wait to see the next theme
C. R.
Such a cute place! Food was good, although the portions were too big for us!
N. L.
This place is absolutely amazing! I think the food is a very reasonable price too. Some merchandise is a little pricey compared to other places BUT they do have exclusive items. I loved it.
T. F.
A friend and myself were at the Brighton Cafe on bank holiday Monday table for 5.00 o’clock had a little wait as you can imagine it was very busy But well worth it,
Really lovely food BTS💜💜💜💜💜💜💜playing in the background BT21 decorations and most of all I’d like to say the two members of staff that were working in the café upstairs were absolutely brilliant really helpful and super friendly thank you
😊💖🌈☺️👍🏼🍧🍨🧁
C. O.
Delicious food (for people with a sweet tooth) and truly excellent service! The whole building has been decorated with care, even the toilets are cute. It was a superb experience. Thank you!
S. J.
Love this place! Lovely & friendly staff. Lots of cute items! Also have vegan/vegetarian options. I love the vegan shakes. Highly recommend♡
P. S.
Very nice decoration. You can see they have put a lot of thought into the place. Everyone was nice and made the wait worth it for the great sundaes. Can only expect it will get better and better.
C. J.
So cute, delicious ice-cream and friendly staff :)
K. G.
Gorgeous, fun and worth the 6hr round trip!
M. C.
A little disappointed to find the cafe side of things closed on our visit last Thursday but the small downstairs shop is a pleasant visit (and surprisingly reasonably priced) and the ice cream looked really nice. We probably should have checked for closure details before heading there.
T. C.
It's our favourite cafe on the South Coast! The staff are just as sweet as the food they serve ❤️
J. B.
It’s very, very nice food and it’s very, very cosy. But also, there are very large portions and the things in the gift shop were very expensive. Also, they have a theme and every so often it changes. When I went, it was “Pusheen”. It was nice, but I probably wouldn’t recommend it.
J. W.
Pusheen ice cream parlour! If you like Pusheen you must go!
M. B.
Cute. Fun to be there. Nice GF desserts. ...not sure if it was having the ice cream first orbit was just "meh" coffee. One of the waitresses could of smiled more and sounded more cheerful
L. O.
Super cute cafe for lovers of BTS and BT21! Really lovely, helpful staff. A must-visit for any fan!
2.
Just love it! Very friendly staff too!
l. t.
I was not sure what to expect but this did blow my mind! :)
Good waffles and yummy mocktails, with a sprinkling of Pusheen !
Even if it is just one visit, it is well worth it! I went from Derbyshire :D See Brighton Pier ect. while you're there.
The effort given by the staff and the building itself, you can see alot of care and attention has been given to Pusheen-ify the cafe as much as possible :)
Brilliant experience.
T. T.
Expensive and busy. You can't book a table so we went in and were told to come back in 1h45mins... Just got an ice cream to go (which was very good and do get a lot for the expensive price at least) and the cheapest toy to keep the kids from being too disappointed.
T. H.
Quirky but small
Loved all the merch but it was soo expensive
Didn't go up to the cafe as it wasn't open.
Staff very happy and friendly.
Will go again when they change character.
A.
Amazing place, delicious hot chocolate. To any pusheen fans about there, this is the place you want to go. The only thing is that you have to order a (pudding, meal, IDK) to go upstairs otherwise you have to be downstairs. tonnes 8f pusheen merch.
L. S.
Daughter and son enjoyed a lot. Loved their food presentation. Definitely recommend 👍
J. H.
Amazing!!
Please remember to book, I didn't. But will do the next time.
Staff are fantastic
M. M.
It is the cutest place to eat something sweet 💕💕 nice staff, highly recommend
D. C.
Took my SO here for a day out and was amazed how much of a good time I had! Food upstairs in the cafe is very nice and the exclusive items in the shop downstairs are worth going for in themselves.
V. L.
Very adorable and cute themed café, definitely a must if you have kids!
K. H.
Very enjoyable and has amazing and lovely staff! The selection of goods are wide and after shopping, you can go upstairs and order dessert.
B. G.
Really good fun. Gudetama is in town. Bit over priced though and the cafe itself is cold and uncomfortable. Also the toilet was so so so disgusting it looked like a student flat!
P. S.
Very nice decoration. You can see they have put a lot of thought into the place. Everyone was nice and made the wait worth it for the great sundaes. Can only expect it will get better and better.
T. H.
Quirky but small
Loved all the merch but it was soo expensive
Didn't go up to the cafe as it wasn't open. …
S.
It’s a nice friendly cute shop and cafe, expect there was limited food and drinks. Nice staff and the shop was adorable..
M. A. P.
ı vant too goooooo he reeeeee bud ı cant go here wheeee
I. K.
We came all the way from Denmark with our daughters to visit this place, and the experience was totally worth the trip.
The staff there were warm and kind (although I felt a bit old to be called …
M. H.
Great little shop with loads of cute pusheen merch. Something savoury on the cafe menu would be awesome as an alternative to the all the sweet treats. There are good vegan options. A nice atmosphere and very friendly staff, a little pricey. Some sugar free or low sugar options might benefit/attract more parents with young kids.
Z. K.
Such a cute little shop! My son got some ice cream and he loved it 👍 nice place to see when your in Brighton
J. M.
Absolutely lovely customer service and amazing food, definitely a must when visiting Brighton 😋
Z. K.
Such a cute little shop! My son got some ice cream and he loved it 👍 nice place to see when your in Brighton
A. H.
Lovely food very cute decor friendly attentive staff .
D. W.
Very cute, good selection of merchandise and the ice cream was lovely. Went on a Sunday and it was relatively quiet.
T.
My daughters favourite shop and we drive all the time from Crawley just to take here.
S.
It’s a nice friendly cute shop and cafe, expect there was limited food and drinks. Nice staff and the shop was adorable..
D. “. N.
A cool little cafe with a Japanese feel, often themed to something cute. Currently BT21 and Line.
E. M.
The cafe was really cute and the staff were really nice! If you are in Brighton I definitely recommend it
M. s.
This place is so cute. A bit pricey, so for occasions. But nice
J.
Great place for kids, my daughter love it...
M. W.
Different, quirky and lovely place. Great for children especially girls.
J. M.
Absolutely lovely customer service and amazing food, definitely a must when visiting Brighton 😋
S.
Really lovely staff, reasonably priced. And this is the bit that surprised me most, the best Flat White I've ever tasted!
R. G.
A lovely quirky place with very tasty sweet thing to eat.
K. S.
Great friendly service and the best coffee milkshake 🥤
B. c.
Lovely staff with great service and great food/drinks. very cute and creative
C. H.
Fantastic lovely girl serving very polite and very great coffee smashing ice cream superb
N. P.
So cute nice drinks and lovely items,
O. M.
Got a takeaway ice cream, pricy but really worth it , really cool interior design
O. S. i. m.
Everything is vegetarian and vegan options are also available. Super cute but quite pricy.
S. C.
Brilliant,friendly best flavoured ice cream I have ever tasted.a must for any cat fan
J. P.
Very nice for a single vist not sure I would go again more an ice cream parlour as nothing else on the menu
C. w. h.
really cute! definitely a good tourist attraction for anybody visiting
J.
Friendly staff. Different but tasty sweets. Great atmosphere.
B. N.
Absolutely Fantastic, a must for Pusheen fans. Or even just ice cream fans. Just brilliant!
R. P.
Great service, original and fun. My family loved the japanese theme.
M. P.
Such a sweet cafe with friendly staff and great hot chocolate!
I. F.
It was such a cute place!!!
E. A.
😍🤩🥰🤤🤤
P.
Super cute store! Definitely coming back for the café at another point.
C. P.
A must for pusheen fans,some amazing stuff in here some of the merchandise is a bit expensive but nice anyway.😊😍😺👍.
C. O.
Great food great atmosphere 👌
K. G.
Great place and decorations but prices are a bit high
S. C.
Amazing staff. Amazing range of stuff in the shop. Had a great time!
C. W.
Very clean and fun and it made my daughters birthday 🎂
D. S.
Food only OK. Decor nice, service pleasant
R. B.
Lovely little spot away from the bussle of the sea front
H. E.
Lovely staff, food was amazing and atmosphere was amazing
S. (.
Wonderful staff, friendly atmosphere and reasonable prices, fast service too.
E. H.
A fantastic treat
L.
Really cute place. Had awesome food and drinks.
b.
So cute #pusheen fan (me and my cousin loves Pusheen)
L. V.
Its a crear place thank u For doing a crear job
T. B.
Oh my gawd! Just go! Tho you need to make a reservation in person!
S. p. O.
Bit pricey but the service and whole setup is on point and 100% worth the visit
M. A. P.
ı vant too goooooo he reeeeee bud ı cant go here wheeee
C. B.
Very nicely done with the Pusheen theme throughout!!
W. B.
Friendly staff, a little expensive but a great treat.
S. F.
Coconut latte was delicious 😋
N. М.
Lovely place, very delicious waffle
J. D.
Great sandwiches, great tea, great service
C. F.
Unique place with great food and friendly staff.
T. “. J. P.
It's very cute and very marvelous
C. C.
Amazing place for pusheen lovers! 10/10!💖
J. A.
GUDETAMA! What more can I say, it was amazing!
-. J.
Very good stuff :)
P. P.
Very lovely!
d. a.
Good one
j. h.
Really great themed experience.
L. M.
Very cute!
R. R.
My wife thinks she's pusheen so
V.
Best Latte in Brighton
C. I. W.
So cute!!
F. P.
Fun and totally unique!
B. M.
Not bad for a coffee
H. C.
Absolutely fabulous place!
A. D.
The food was delicious!
M. R.
Adorable merch and food
G. g.
Owww
T. B.
Tasty icecream and smoothes
T. m. O. t. h.
My girlfriend is in her element
T. G.
I love Pusheen
T. E.
Love it here!
J. P.
Amazing place
D.
Great service
T. “. t. 1.
Ok
S. M.
Excellent
A. T.
I love the food
F. E.
CUTEST CAFE EVER
A.
💖 very epic,,, :)
a. g.
Fabulous staff
L. B.
Nice place
H. C.
Cute interior and the staff were friendly! I enjoyed the overall experience just wished the food was better quality :( it reminded me of oven food. Drinks were good
h. T.
Super
Y. L.
(Translated) We ordered so many things from the menu and uploaded photos with Bitias' new line.
Less like Korean boy bands and a little sorry I took out the old line with Fushin, but I still managed to purchase pins
I hardly went in because I was amazed by the wine, but the food is worth it 🤩
(Original)
הזמנו כל כך הרבה דברים מהתפריט והעלתי תמונות עם הליין החדש של ביטיאס.
פחות אוהבת להקות בנים קוריאניות וקצת חבל לי שהוציאו את הליין הישן עם פושין, אבל בכל זאת הצלחתי לרכוש סיכות
כמעט ולא נכנסתי כי התבאסתי מהליין, אבל האוכל שווה את זה 🤩
G. L.
(Translated) Excellent service, very nice decoration and tasty food
(Original)
Excelente servicio , muy buena decoración y sabrosa comida
F. R.
(Translated) Super cute cafe with eggcellent food 👌
(Original)
Super cute cafe with eggcellent food 👌
L.
(Translated) There is a cafe in the Café 😬 which offers hot chocolate milk. There are options for vegetarians and they have cream Legan 😍 in addition to the presence of various special souvenirs in the café.
(Original)
مقهى كيوت 😬 يقدم فيه حليب الشوكلاته الساخنه يوجد خيارات للنباتيين وعندهم كريمه فيقان 😍 بالاضافه الى وجود تذكارات متنوعه خاصه في المقهى .
E. R. C.
(Translated) To visit!
(Original)
Da visitare!
M. K.
(Translated) Gudetama!
(Original)
Gudetama!
K. C.
T. C. (.
S. G.
N. B.
J. E.
j. d.
Z. V.
N. S.
R. B.
b. t.
M. A.
S. b.
e.
H. I.