Reviews of Creams Coventry. (Ice Cream) in Coventry (West Midlands).

Creams Coventry

0 Reviews

321 Comments

Ice cream

Dessert restaurant

1 Swanswell St, Coventry CV1 5FZ, United Kingdom

Description

Information of Creams Coventry, Ice cream in Coventry (West Midlands)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

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Map

Open hours of Creams Coventry

Popular times

Sunday

Monday

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Friday

Saturday

Reviews of Creams Coventry

G. G.

Creams is a amazing place to get your fix of sweetness. The Waffles are massive and easily worth the money paid for them. I ordered the Banana & Strawberry waffle, my Gf ordered The Cookie crush. And also a Mint chocolate chip Scoop Shake. Staff were friendly and helpful to anything we Needed and the deserts were with us within 10 minutes. 5* would definitely go again and recommend to others. Parking is limited at the rear of the premises so if its busy you may not get parked.

N. H.

Every single time we have visited here the food as always been amazing. The waffles are warm and delicious. The crepes are yummy. The staff here are very pleasant. A+++++

M. A.

Had a do it yourself 3 scoop Sundae...as it was Sunday! Overlooking Swanswell Park. Cookie dough, creams rocher, chocolate fudge brownie with chocolate sauce. Oink oink.

D. D.

Waffles where fab couldn't fault them and the atmosphere was lovely

S. R.

My all time favourite dessert place. Everything is delicious and just melts in the mouth especially the waffles and crepes (mouth watering already). The broad street branch has the same quality of food is much bigger and more spacious so you are guaranteed to get a spot.

M. S.

Really good vegan options. Took a while for the food to be made but it was worth it. The place is a bit loud though so it's difficult to have conversations.

E. P.

Nice place, nice selection * and has a nice car park *I asked if they had rum and raisin and the server looked at me gone out and said "never heard of it " .... Not exactly an unusual request I thought but oh well. Didn't stay for long as just had take out. I'd recommend you try it for the ice cream but it's in a bit of a rough part of town

S. G.

Me and my friends love to go there whenever we want to treat ourselves. The waffles and crepes are heavenly, very clean and wonderful service. However the only thing I didn't like was the price of a slice of cake. And the slices were tiny compared to normal slice and the price was like £5. I think it was too overpriced. Let me know if you find it was alright or it might just be the greed in my eyes. Lol

S. M.

Jaw dropping menu. Highly recommended place to go for sweet lovers. Giangatic size of desserts available. Lovely and delicious sundaes and cakes here. Lovely place, friendly and attentive staff. Quick service. Good quality ice creams. Value for money as far as quantity is concerned. Best place for treating kids.

D. B.

Very good quality desserts, friendly staff, clean and tidy seats and tables. Highly recommended, but check the menu in details before you order and make sure you have ready all your choices otherwise you will have to go back and forth a lot ... Like me. Nice place next to the lake, if you wanna have a walk after. The only problem they have inside is the noise from the blenders, they kill your chat instantly. Otherwise everything was perfect.

H. M.

Questionable interior design, below average ice cream, but great waffles. Good if you want to satisfy a craving for sugar. Seems a tad overpriced for what they're offering though, as I've had better for less in London.

A. P. (.

Good customer service. Good pricing and desserts quite better than other dessert places. For the price quite filling.

C.

Being an old school cov kid the location,was to say the least, unappealing. However, we were greeted by a great lad who made us feel very welcome and the other staff were brilliant too. Now, the desserts here are to die for and being a diabetic I nearly died but it was oh so worth it. I'm definitely coming here for my birthday or any other occasion I can make up. So far I've only had a waffle but next time I'll try something else. If I could give 10 stars, they'd get it. Quite quite superb.

V. M.

I love it here . The pancakes are awesome with milk chocolate sauce and whipped cream and of course a couple of scoops of ice cream :). My kids love the waffles and the bubblegum flavoured ice cream . The staff could be nicer and i've had a couple of mix ups with orders . I've asked before if I could order at the table but you have to go up to the till . I've never seen anyone order the cake or cheesecakes and they look like they've been out a while so for that reason I've not tried them.

A. F.

Food was nice, service was fast and lovely. Place was very clean and modern. Think I'm a little out of their target age range, very ideal for teens and young adults. My Mrs loved it, shes dessert mad!

A. B.

So many different combinations of ice creams and toppings all so good

S. B.

One of the best place to have desserts in coventry. Banana scoff waffle is a must try, you can choose your side. I tried with ice cream and was fantastic.

K. S.

Came into creams today for my sons 13th birthday and the staff were wonderful. A lovely member of staff even came out and sang happy birthday to him with a little cake etc.such a lovely touch .thank you xxx

J. N.

What a gold mine they have there, fully of families topping up their kids with e-numbers as I was! Lots of choices no sad faces, joyful staff. Americano coffee was nice too = adults happy... Will be back!

M. A.

I visited this dessert parlour not too long ago and found it to be a pleasant experience in terms of the actual dessert (even though I felt it was a tad bit to sweet). The reason for the three star rating is due to the basic essentials which I feel the parlour lacks. These are: 1). My friends dessert was served first and I had to wait an additional 10 minutes for mine to be given to me which meant they were half way through their dessert before I even started. 2). The dessert parlour is overpriced. There are many better alternatives within the local area which are better value for money. 3). The parlour has limited booths, so your forced to sit on chairs which are uncomfortable and ruin your experience. Overall decent experience, but will not be visiting again due to the reasons mentioned above.

C. D.

Best place for desserts. Very friendly staff, freshly made food.

R. M.

Took my daughter here for an end of term treat. There's a massive menu of deserts, which a LOT of scope to customise with topping etc, so something for everyone. Quick service, although a little expensive for just desert. You could eat a meal for the same price in some restaurants. Worth it for a "treat" though.

M. O.

Super delicious ! Very friendly staff and very welcoming! The ambience is wonderful and the products tasty! Awesome view outside, and very good Wi-Fi connection. The fizzy drinks are a bit too expensive but overall, a great place for a high-quality delicious crepe! ❤️🤟🏽

K. A.

Went there for a crepe was so good

A. A.

Delicious dessert place. Is a little pricey but is worth it. Friendly staff. Better to stay in and eat than to takeaway as you don't get as much dessert. A great place to chill too

C. B.

Sweets, sweets perfect deserts, very nice and friendly staff.

K. L.

Visited on a Sunday around 2pm and their were quite a few groups of people there. It was my first visit and the staff were very helpful my sister had been before and she said that they've completely changed the menu and she was happy to see the kinder bueno waffle was gone and now youd have to choose the option of build your own to get that but now would cost more. I ordered a nutty banoffe waffle which cost £7.25 it was worth the price and you can take it home if you can't finish it. I'd definitely come again!

J. S.

It is ok. The concept is somewhat strange, the place is a bit like a nightclub of desserts! Definitely a bit of a novelty, the desserts are great, really tasty and lots to choose from however, I feel like its quite overpriced for what you get.

M. C.

Food was excellent just remember to never look out the window I don't think I will ever be able to unsee Crystal meth Mary and crack head Craig drooling over my food

M. W.

My first time to creams and I had a sundae oreo cookie dessert. It was amazing, you name it they have it. Hot and cold drinks also available. The staff are very polite and there is available parking around the back. Bonus, couple of the staff are really attractive. If I was to be picky the place does look like a lap-dancing club. Just missing a couple of poles for the dancers. Anyway I do recommend if you are in Coventry definitely pass by. Ohhhh, before I forget they do cater for Vegetarians and do have a vegan menu, but do ask the staff just to be safe.

M. H.

Really nice food. Recommend waffle cookie doughs and thick shakes. Bit on the pricey side though and waiting time is quite long

D. H.

A great place to go to satisfy a sweet tooth! Visited a few times, I love the desserts there. The bubblegum ice cream is amazing, and I definitely recommend the 'Bubblelicious' sundae! The M&M's waffle is great too. The only dessert that I dislike is 'The Chocoholic' waffle - it is not chocolately enough for chocolate lovers. The disadvantages I would say are: the waiting time can be a bit silly during busy periods, the toilets are a little dirty and the manager likes to be loud and pushy to his staff.

M. N.

Nice locallity with a pond of a kind outside with fish, swans and the occational goose. Big and lavish Ice cream creations. You will not crave for more. Somewhat noisy since there are no part of the furniture or anything else that muffles high sounds.

o. s.

Service was good. Water was served with the dessert. Taste of waffle was really delicious and filling. Group of 10 people. Every one liked their order.

A. E.

Staff is always well presented polite and professional. Love gelato. Bubble pop waffle is absolutely delicious. Where's Rafaello gone though??? It was my fave from the old menu..

M.

Lovely place very polite & helpful staff my only critiscism was that the person making the dessert did not wear gloves when putting the cookie dough from the fridge into the bowl. Dominik was very polite & helpful excellent customer service.

B. G.

Best place to have an awesome thick milkshake or a ridiculously decadent ice cream. Came here twice and it never disappointed me or my friends. Would definitely recommend this place. Special cosy interior too... The logo reminds me of Top Gun 😁

S. L. -. B.

Honestly, check this place out as it has so many great choices! You will not be disappointed.

D. W.

Great variety of desserts, best one ive been to. You deffinatly get your moneys worth. I like the fact they change their menu about twice a year. They now do a kids menu. Their rewards app is also great so get on that!

S. s.

There is a huge variety of waffles and crepes here, as well as the option to create your own waffle/crepe. Each waffle and crepe comes with the option of ice cream or cream. The food here is fairly expensive, you can expect to pay at least £10 a head here it is delicious with both light and heavy options available. There is a huge variety of milkshakes up for grab with my favourite being the sour smarties milkshake. Cupcakes are also available

I. T.

Looks really nice. Very well decorated. You wouldn't be able to tell from the outside as how modern it is on the inside. Fairly priced and the deserts aren't too bad

F.

Update to 4 star, the milk shakes are the only item i get from here that you cant get anywhere else and i tried several places their milkshakes are not as enjoyable but creams Milk shakes is amazing kinder white bueno with strawberry sauce and vanilla protein or without its nice. i am happy to pay that extra compare to other Desert places. £5 for a small slice of cake or cheese cake hmmm. £4 for a standard milkshake..... place is nice staff are friendly alot of choices but the constant price hike there are other cheaper alternative just as good if not better.. thier customer service is horrible.

C. P.

Food is always good and always filling. Just always seems to take quite long for food to arrive.

L. B. o. E.

The place has nice food. That's for sure. However it's expensive and its debatable if the food is as premium as something of its price should be. Additionally,the place is often busy so understandingly waiting times are atrocious. Environment is not the best since it's always full of school kids.

A. K.

A huge range of ice cream desserts and cakes. All served in creative way. Friendly staff, clean tables. Reasonable prices and overall nice atmosphere. The only disturbance is a lack of parking spaces but you can always park somewhere near and walk to the place.

L. P.

A return visit. It's one of our favourite places to go as a family. So much selection we never know what to choose but it's always excellent on arrival. Staff are all really helpful and attentive. We will be back

m. o.

I loved the customer service, the on shift manager was so warm and welcoming!

B. G.

Customer service is excellent . Quality ingredients makes the difference with the taste , will go back again . Highly recommend to anyone .

J. P.

Never had a chance for dine-in on their store, but always love and happy with their waffles! They put so much toppings and sauces, and even their soft vanilla ice cream taste better than most vanilla. However indeed for me, for a waffle it is quite pricey, but when it comes to home delivery in coventry, what option do you have anyway? Overall, I recommend the toffee waffe and nutella something 🤤🤤🤤

R. B.

Rafaela was really lovely, super customer service and very friendly. The food was delicious, very impressed and will be returning!

K. Z.

Excellent place. You just cant ask for a better place to have a cuppa and desserts overlooking the swansell lake. The food is awesome and service is excellent. Definitely the best place in Coventry.

N. l.

Nice place with humble staff .

I. P.

Nice place to be for a day out with kids great taste good service and cosy environment.

S. W.

Took my son for his birthday. Staff were awesome, food was great and he got a free cake and was sung to! Highly recommended.

C. F.

By far the best desert place in coventry. Staff are great as is the food. We go regularly as a result. It has a very small car park but there is paid parking along cox street opposite which is free after 6.

J. e.

Ten ten Many memories here with my children from young to teenage Excellent menu and very friendly staff Always a pleasure going here

a. f. t. r.

Best cream in the UK, massive menu, a lot of sittings and choices, the staff always 100%, I had been to the one in Birmingham broad street first and hated the food and the experience, this one after a few tries made up for the bad experience and I can say 100% best creams in the UK.

A.

It's a great treat if you ever wanna go eat there, it's a great deal for if you want a birthday party there!

D. K. (.

Brilliant place it's very good desert there and ice cream. If you choose this locale you don't disappoint.

B. M.

desserts are huge! We always get half way through and say ' we'll order 1 to share next time . ha. good food and service, could do with kids play area.

s. f.

Very nice just what the tummy needed

S. S. A.

This is one of my favourity go to place. Amazing variety of ice creams, milkshakes, sundaes, waffles and sooo much more. Amazing staff, always with a friendly smile. Love it.

N. O.

Desserts are great, staff always friendly. The only negative for customers is when it’s busy the wait can be long, however this just shows how nice it is.

K. R.

Friendly staff, nice environment. I ordered a kiss but didn't get one. I think that's because of corona virus though

A. S.

Very nice and decent portions too!

A. K.

Love the place, great quality of desserts ,good price as well, the only downside is very little car park

R. B.

Took my kids down for a treat and they loved it. Staff are cool, desserts are quality - only thing that was hard to swallow was the price! There were 4 of us and we each had a waffle & shake (nothing major!) and it came to £48...!

H. B.

Definite 4 star. I love the icecream flavours available at creams. Ambiance is not very nice though.

C. J. Y.

It was Super, had lovely afternoon delighting in delicatessen.

S. S.

Tasty ice-cream, very good looking place, usually crowded in weekends. You order at the bar with your table number and they bring your order to the table. Nice staff and clean place.

l. f.

First visit. Overwhelmed by menu! Very helpful staff and waffles were really good. Nice view of park on one side.

K. S.

We visit almost every week , great service , delicious desserts. Kids just love it.Amazing place to light up your weekend. Highly recommended!

J. M.

Apserlutley top notch Ice creams are 100% worth the money The Car park can be awkward and isnt signposted great at all and is a bit of a tight squeeze Apart from that you get quick service and seating pretty fast Can become busy depending on what time you go

M. H.

Lovely place. First visit. Couldn't eat all my food. Had a window seat at lunchtime. Was lovely. Will visit again.

H. S.

Has some beautiful sundaes and quality gelatos. Lacks some variety sometimes but makes up on quality. Nice view of Swanswell park from side.

M. H.

Fantastic place with a very wide variety of desserts. Always very busy but the quality and servicd have always been top level. Always busy, the potions are very big

G. J.

It's a bit of a walk from the city centre but the choice of desserts when you get there is great so well worth the walk and on the way back you can burn off all the extra calories!

ا. س. د. ا.

Love the waffles and ice cream. Plus many other deserts which makes it a perfect place for anyone with a sweet tooth good service.

E. S.

Great selection of coffees as well as desserts

O. W.

Good ice cream and desserts, prices can be high on some things. Generally is a good experience. Location isn't the best as it is a walk out of the city centre, and at night, the area can be unsafe

R. S.

The team is great and nice, I always go there in Cov, the ice cream is good and they always have many flavours. Thanks Creams, appreciated!

A. H.

A nice atmosphere and the staff were very helpful. The dessert taste was average not the best ive had but was worth the price.

E. W. (.

This is absolute gem of desert bar Not only is it around amazing lake nd park if sat on the side view But the deserts are amazing really tasty And I mean also huge service with a smile I drive from home town to go to this place nd take others guys keep up the good work

H. J.

Foods great. There's better deals at other places. Staff and really nice. Bit to glittery for me at times.

R. G.

Awesome. Working in the park outside, diving in the lake and these kind folks provided us with some complimentary and delicious goodies to keep us going. Many thanks, made our day.

I. R.

Excellent service very delicious sundae and waffle can't stop going back in there again and again By using their app you can also get offers and rewards

T. G.

If you like deserts it's a great place to go did you lots different desserts as well as some milkshakes everything seems really tasty and the service is actually pretty good well worth a visit

N. C.

Lovely knickerbocker glory

h. k.

Despite having local Creams in Leamington Spa, I would rather be driving to Coventry with my family. The staff is great, no matter who is serving you, always welcomes you with a smile. Food is significantly better (crepes and waffles we tried few times and it's consistently better in Coventry). The ambiance is also better as there isn't do much banging from speakers all the time as you get in Leamington. Overall, great experience. If I could suggest one thing then that would be to pay more attention to the surroundings. There is often a lot of rubbish just in the front of the cafe. I understand this is overall Coventry issue with rubbish but it's all about customer experience.

D. B.

Customer service has improved since last visit Decor still top notch Menu has also changed in terms of presentation And layout Abit pricier then other places in comparison

A. M.

Portion sizes a bit small, cheesecake can be better But good service from the team, getting the takeaway was quick

R. A.

The place a wow atmosphere great to go with Friends or family. Price is good for The high quality desserts. Definately recommend going there.

C. M.

Great waffles and ice cream. Really busy, but efficient. Parking is a bit limited, but other options nearby. Nice place!

T. i. e.

Nice place food is amazing. Portions are for elephants so can share 1 for 2. A bit pricey but ok for quality.

B. A.

An amazing variety of desserts! This place is heavenly. A must go to for all sweet tooth lovers!

n. w.

I personally like the place because there is a variety of sweet treats. However, the prices are very high and the portions are too big

H. Q.

It was OK. Had cookie dough and waffles. Pretty ok overall, nothing standout.

j.

Lovely place with a good selection of icreream and desserts.

A. I.

Very nice place. Great ambiance. Fast service, relaxed atmosphere and friendly staff. An outstanding existence overall.

V. M.

Cool place for hangouts. Especially tables next to window with lake view. Variety of desserts for selection🧁 🍮 🍨BTW Water is expensive than waffles 🤫😂

S. K.

Super staff nd super quality

V. R.

Fabulous as always. Crepes are the best! Fast friendly service.

T. B.

First time going to creams today, lovely delisious deserts, very clean and I thought the customer service was excellent, very warm & friendly, definitely recommended and I'll definitely be going again, loved it

B. H.

Staff were very kind and the products were spot on

R. H.

Prices are very high since first opening. The increase in price does not reflect in increase of food or taste. Service is great tho.

C. D.

Amazing food and friendly staff. Seats were a bit cracked and broken but overall was a good experience

E. W.

It's OK. The food is tasty however the restaurant feel isn't great and there are better dessert place in the area

U. A.

Expensive for what they give. Didn't have menu items. Setting was nice.

J. K.

Brilliant atmosphere, great staff and obviously, great food.

J.

Great prices,great food,very polite staff,lovely seating areas and great service

C. A.

It's a cool place, the food is so good!!! Believe me that you'll leave the restaurant with your stomach very full. In that day, after eating there I didn't have dinner 😂

C. G.

The desserts may be slightly more expensive compared to other places around, but they make up for this in quantity and quality. Waiting times are very good usually. I was there recently with a group of 8/10, having everything come in max 15 minutes. For single orders, you can expect a wait time of around 10 minutes. Granted, this standard will depend on the staffing situation and how busy the shop is. The only real criticism I would give is that the service can lack dependent on who is running the shop. Even at around 7 pm in the afternoon on a Saturday, with a very quiet shop, the staff seems to serve and interact with you like they have 0 energy or just can't really be bothered to get out of the shift. Smaller things like not having enough cutlery packed despite the shop being very quiet, then asking the staff who seem to just have forgotten about the table / lack of cutlery. Overall, a lovely shop with great food and a lovely atmosphere.

T. V.

Excellent service, food is always of a high standard and the interior is very nice there's also a nice view of the Swanswell lake :-)

V. S.

Decent I've had bad experience twice out of 15 times I've visited...

M. -. H.

It's famous and has build a name for itself but it's not all that special as people portray it to be, the food is alright but not a 10/10

H. L.

Good deserts but the wait time was long and we weren’t tolled that the card machine was broken so we had to take out some money

M. T.

Ordered via just eat. Ice cream missing, got in contacted with manager which he was more than willing to investigate and apologised.

S. K.

Was a good experience the food was nice had waffles and milkshake and they even did a little birthday song for a friend wud recommend

F. B.

Good food, quality is good, portion is perfect, good seating and waiting area. Only downside is limited car parking and slightly sticky floor.

C. C.

Brilliant, fantastic desserts fantastic service fully recommend if you fancy desserts, definitely for people with a sweet tooth.

B.

I think its too expensive for just a dessert and parking spaces are tiny But if you want something sweet then its a good place to go but with a car

A. M.

I was pleasantly surprised, just wish the surrounding echoes the inside, very nice place and good food x

M. B. Z.

Really enjoyed our desserts 😋. Staff was very friendly and precautions were taken in terms of COVID-19. We did not have to wait and were seated within few minutes. Would highly recommend this place of you have a sweet tooth.

P. C.

Very nice, large portions

I. D. y. m.

It was good customer service. the cashier was very slow standing there 10 minutes that's only thing needs two improve

K. P.

Always great desserts but can wait for a table. Would love a website to order takeaway through.

Е. К.

Really tasty and sweet gelato, sorbets, cakes, puddings, sundaes, waffles and crepes with a huge choice of drinks, really nice place, all looking good and clean :)

S. P.

It's nice, really enjoyable desserts but the pricing especially for the milkshakes is a little bit expensive.

E. L.

Lovely ice creams, even better now that they have the children's menu. Staff are very friendly and helpful.

M. B.

Food was incredibly tasty!!! The shop is so nice and very clean.. Very friendly staff I recommend it to everyone

M. M.

It's a wonderful place to sit and treat, however the only disadvantage perhaps is that there could be a children zone separated by the main lounge. Thanks!

t.

Great place bit slow service

j. a.

Beautiful and lovely desserts if u haven't been u should go to try it out

S. A.

The desserts are good. I would recommend the milkshakes though

A. J.

There is StudentDescount💪 CosyPlace

S. D.

It serves good deserts but it's loud and active place not somewhere where you would won't have a desert quietly

s. s.

Clean place, nice view as swanswell park nearby, own car park at the rear, good dessert selection.

A. O.

Helpful staff, beautiful views and tasty treats.

Y. S.

Loved the variety and taste of ice creams...ambience is good and so as staff.

d. w.

Great for a sweet tooth lover.all was great even better at eat in to help out price.

M. H.

Recommended to visit during daylight to enjoy the view

A. R.

Was busy but got us stools are the bar and drinks while we waited for a table. And the food never disappoints and always consistent.

K. D.

Excellent customer service and delicious puddings. So glad they do vegan now too.

D. C.

Great service and amazing choice.

E. S.

Waffles are great! Tasted wonderful and one portion was enough for 2 adults. All waiters are helpful.

D. C.

Thanks to the young lady serving. Great job making a clown ice cream look like a unicorn. My little girl was over the moon

m. a.

The kids loved it especially the sundaes big portions the wife loved the waffle excellent service and staff were excellent with the kids

L. B.

Very taste shakes and coffee but very rude, unprofessional staff on online sise of business.

D. E.

Very nice sundae. Nice atmosphere, good choice. Girlfriend enjoyed herself.

P. W.

Great deserts, wide range to choose from, @ good price, close to transport museum.

T. i. P. B. (.

A must visit if you come to Coventry 🧁🍧🍨🍦🥧🍰🍮

J. W.

Tasty food! The service was a bit slow and a few wrong orders came out but these were quickly corrected.

N. S.

Lovely waffles and ice cream .Think it could be in a better location but still worth a visit

S. F.

Om nom nom. Been back a number of times since, and loved it. Menu is large enough that we've never had the same thing twice.

D. C.

Nice desserts and friendly staff.

A. H.

Absolutely brilliant, first time I've been, definitely going again, so much flavour in their ice cream, beautifully presented and very helpful staff

d. “. b.

Amazing choice there's somthing for everyone

L. &. s.

First time there , loved it!!!

L. P.

The food was okay apart from I found an ant in my ice cream. I instantly asked for a replacement and got one but it is still not acceptable.

M. M. A.

For those sugar lovers and those who have a sweet tooth this is the place to be. Its desserts in America but in UK!!! Scrumptious 😋

D. A.

Gorgeous desserts, very good for the price, the only flaw is not enough seating. Have waited 30mins in the past.

D. J.

Waffles are good but they are American style. If they were the dense Belgian style then it would be perfect for me!

A. S.

Very nice place to take your family and friends.

K. M. K.

It was fantastic and has beautifully tasty food! No words can describe how excellent it was!

J. C.

Great place, staff always friendly .food is 👌🏽

A. -. A. I.

The only place where the pictures from the menu are smaller than the product you've ordered! Definitely a must try!

S. S.

😍🤩🤩One of the best palce to celebrate your special occasions with family, friends and loved one❤..especially people who r working in cold section😅 are very calm and polite to customers .they make your sundaes and milkshakes with very care and special...

K. K.

Lovely waffles service was quick smaller portions than before prob new management shame

A. B.

Nice coffee good staff ,love my latte from here

Z. 9.

Very nice food, staffs nice. Good prices for good food. Worth coming here.

S. M.

Amazing desserts but a bit pricey when trying to take a family for a treat

A. T.

Amazing desserts you will ever taste. Came across it by chance and loved loved loved it.

M. S.

Amazing selection of desserts & always friendly staff. Great for big groups or dates.

G. H.

Delicious food but we finished our food long before the drinks arrived.

M. S.

Amazingly yummy desserts, nice atmosphere, friendly and helpful staff.

L. C.

The best place to have an incredible huge dessert. It is sooooo good, also good to share!

S. R.

Beautiful view, quick, fast, and friendly service, amazing setting and well presented. Thank you very much. :)

A. M.

Nice and clean food is tasty, our order got mixed up so we ended up with more than we ordered and was told to keep it anyway which pleased the kids.

A. S.

Fabulous place. Great menu, wonderful desserts and very nice staff.

A. S.

Excellent desserts and large variety

J. S.

If you can get over the supersweet and sickly smell, the food here is actually really nice, not too expensive either.

A. N.

Very good service,Manager greeted us himself and quality desserts and Milkshake!!!

P. K.

It was OK. I do not understand the hype.

S. V.

Best desert place to go in Coventry... & Helpful staff & good customer service..

L. J.

I'd never been to creams before what an experience was with my daughter enjoyed no end and ice cream so delicious.

Q. A.

Excellent customer service even on a busy weekend when the Resturant was jam packed. Food was delivered with 15 mins. A*******

c. r.

Delicious deserts, had a great time but make sure you're dressed warmly!

M. N.

Very friendly staff and the service is fast. Nicely lit place and great views of the river.

J. R.

Desserts were lovely really enjoyed my time here , the blueberry shake was a bit of a disappointment though didn’t taste very nice at all, quick service and reasonably priced xx

N. W.

lovely deserts and in a nice location

B. P.

Superb desserts and ice-creams...it was a mission finishing the bubble waffle dessert..large quantities best to share..

R. M.

Deserves it big time!!! Spectacular place, as visually inside as staff professional and experienced and unique!!! Well done!!!!

K. V.

This is one of the best dessert shop in Coventry. It is value for money and food quality is very good

R. P.

If you thinking about nice dessert made off fresh fruits and amaizing ice creams thats definitely a place to go

Y. L.

Delicious! One of the handful places to fulfill your dessert cravings!

K. C.

Lovely place, great service and tasty items but really really expensive!

A. I.

Lovely ice cream and waffles smothered in chocolate. Hmmmm

M. P.

Best place for desserts with so many choices. The quality of desserts are amazing

K. A.

The choices were fab! Ice cream great.. service brilliant

K. C.

Visited this place few times with friends and family. The place inside looks nice and glittery. It has a small car park behind the building. The service isn't too bad, the slight down is sometimes it noisy from the music...

K. S.

Great selection, nice venue inside, car park slightly small. Overall good experience.

n. b.

Great place to hang out and amazing desserts variety as well.

K. H.

It's a nice treat for the kids. It does no savoury food at all an does get ridiculously busy.

M. P.

Love this place. Been many times.

D. L.

Cool look and nice dessert

R. M.

Excellent desserts and ice cream in a peaceful and comfortable setting

S. D.

I have been there lots of times, there is such a veriaty of food and it is worth the money

J. W.

Great lovely food

s.

Definitely worth a visit. Little bit on the higher price side but worth the money.

M. R.

Nice place for ice cream, lots of selection But on the pricey side though

K. H.

Definitely the place to go if you have a sweet tooth.....not if your trying to lose weight, but if like me your weak in that department GO !! very fresh and service was great only thing I would say is the toilets need some TLC hence the 4 stars or it would have been 5

t. q.

Enjoyed the food unfortunately the staff tend to let the place down a little bit

H. N.

Creams is delicious and all the desserts are nice but mabey a little bit too fattening

t. m.

I love this coffee but there is a problem, which is that the workers do not wear gloves when making waffles or crepes !!

G. F.

Personally I found everything too sweet, but it is possibly what people like

c.

Excellent service. Excellent food. Just need a bigger car park.

t. b.

Amazing view and great staff the prices are high but they are far for what you are getting

J. M. (.

Great waffles huge portions worth the money you get alot

A. M.

Great rocher waffles are the best !!!

S. S. M.

I just loved it..❤️ gonna come again and again for the Good service from friendly staffs.

J. A.

Whoever leaves under a 5 star rating dorsng appreciate the level of thought and care that goes into the sugary delights available

L. E.

My first time there, just what I expected very nice atmosphere&great service.🍨

O. A.

Very nice selection of desserts. The only downside is sometimes it can get very busy, therefore a bit dirty and very noisy. Nice place to go to once in a while

A. G.

There should be more space and tables but overall the service is very good!

m. u.

Found hair in our food but they replaced it promptly.

R. A.

Very good but pricey which is the shame of it.

K. M. M.

A bit pricey but it's okay.

R. M.

Really nice, staff really friendly with the kids for my nephew's birthday.

N. S.

Excellent service, food came quickly and staff were polite and attentive

b. a.

Loved it. Very clean and desserts came quickly

B.

Ice creams - good selection. Coffee choice and quality could be better, just something for grown ups.

N. W.

Desserts are excellent but they need to work on their customer service

N. Y.

Great desert options. Staff are friendly. Reasonably priced.

R. L.

Nice amd quiet when we went, portions were quite big and the kids enjoyed lt.

C. D.

Love creams would always go back, quick service the desserts are always delicious

M. A.

Excellent service food was brilliant will definitely recomend well done guys

M. L.

Food is amazing, love all the purple and glitter walls

m. h.

Delicious desserts and milkshakes, lovely staff, quick served

m. y. (.

the food was lovely and the waiters had fantastic serving times ;)

C.

food and service was great, unfortunately a wobbly table meant drinks were spilled which did spoil experience slightly.

R. R.

Not that great. A bit on the pricey side for some average tasting ice cream

D. H.

Pleasant place, simply not our cup of tea, I men ice cream

V. P.

Amazing American style place. It is the heaven of deserts. Good customers service.

A. R.

Manager dont know abt customer service one of the staff was taking my order & manager jumped in & start taking our order & that's make me very uncomfortable

P. K.

Everything was fresh and very tasty

C. H.

Nice quality of food and service provided. Good variety available

S. A. A. S.

Large portions for the same price as others. Enjoyed the food.

D.

Always love this place for a good desert and breakfast. They have a good range of options and for a friends surprise Birthday they allowed us to decorate the area we were sat at. Wonderful customer service.

P. s.

Creams is a sweet tooth's paradise. Everything about it is large and sweet! My regret everytime I go here is that I have a tummy that can only hold so much. Be warned, most of their creations will have your stomach bursting at the seams and you will be very happy for the experience. The options in the menu is so varied that there is something for everyone. This is the place to visit the next time you have a sugar craving.

T. L.

Nice place to go for some sweet pudding! Friendly staff, good service and nice food.

D. D.

Never fails to disappoint a deliciously sick desert. New menu is bigger than ever with more choices. Even has a handy app which you can collect loyally points for free things. Can't recommend enough.

A. W.

First got to know about creams via the southall branch and originally from birmingham i was delighted to establish it is now in coventry. Interior was great the view of the lake was the cherry on top with regards to the atmosphere. If your looking for old school custard with the same taste this is your one stop! Cookie dough was fantastic and the freak shake was the best. The complimentary water when needed was a nice gesture. Have tried many dessert parlours and this has to be the one that ticked all the boxes. Price was reasonable & portions were huge. In fact if you don’t have a major sweet tooth you can get away with choosing from the kids selection although it says ‘mini’ I assure you its enough!

K. M.

Great service, very warm and friendly. Would recommend for sure!! Food was good too

K. N.

It would be better if they could take your order at the table, rather than the till. Menu could also do with having images. Prices high(ish), but my cookie dough with custard was delish!!!

H. M. K.

Very nice cafe. Staff were well trained and they are maintaining social distance. We ordered crepe and waffle. It was so fresh and yummy😍. Definitely i will visit that place for their waffle. It got lake view as well. Peaceful. I wanted to try their savoury after eating cold icecream but that was not available..that was disappointed. Other than that lovely place with good ambience.

M. T.

Plenty to choose from the menu, a large selection as well as vegan option . Fox is served quickly, staff are really nice, place is clean and hygienic, overall the atmosphere is nice and relaxing.

ي. ك.

Decent place for some sweet deserts.Can get really busy at peak times.

R. G.

Great place for desserts and a nice relaxed atmosphere. The desserts are amazing and hands down beat all the competition around the area. The desserts are reasonably priced for what you get, 100% recommend this place to everyone looking to have a treat. Great staff and very friendly service.

S. A. A. E.

Super cool place to chill with your loved ones. Workers are so gentle and polite.

T.

I been to other creams, the staff in there know how to serve. The owner should be proud of the staff in their some are gems 💎.

D. S.

Fabulous friendly staff.. really helpfull with allergy advice. (Gluten free ) ... even offered to take a family photo with our fantastic ice creams and hot choccy..

L. S.

I went here one time with my mother and sister, we ordered scoop shakes, I love the scoop shakes! then, I came here one Friday because I had some money and time and ordered a scoop shake, the time was fast and the staff were so nice, this was also my second time in 2 years and the place looked different, I couldn't help but laugh when I saw the "abandoned children will be sold to circus" words in the bathroom hallway, the bathrooms were also nice, place looks nice, I came here again with my sister to get some scoop shakes, the straws are really sturdy and it's worth your money.

A. O.

Very friendly staff, but they were unable to recommend anything, so it's better to just choose something from menu, which is quite big. Huge portions great for sharing, excellent place for ice cream lovers!

K.

It's a nice restaurant but if your after a desert style menu I'd much rather recommend sprinkles, its a little further from the town centre but a much better experience

S. S.

Loved every bite. It was rich and filing. My favourite was the waffles.

J. D.

Drooolling Amazing place for sweet tooth.. waffles, crepes, ice creams. Name it and they hv the flavour. Definitely a must visit place.

R. u. S.

The best service and the best waffles.

M. M.

Noisy on my 2nd visit slow service and over priced/ toilets not clean the place needs a deep clean

V. M.

The desserts are far better than any other place in Coventry. I don't think you can ever have a great variety of desserts anywhere else in the UK. They have multiple dine-in stores. This place has been part of all my big or small celebrations.

T. K.

Really tasty dessert house. Bit of a wait for the food though and tap water was served warm in small disposable plastic cups. You will need a drink of water as their desserts are quite sickly. Don't know why they don't have glasses and ice.

A. F.

Great ranges of deserts and flavours . Well cooked waffles, personally I would have wanted more syrup. Average prices for a desert shop or deserts in genneral.

R. G.

Love this place specially coconut 🥥 milk shake my favourite 😍 😋

C. D.

Slightly pricy however service great. Went for my son birthday. Staff all sang to him even gave him a card. Really made his day. Thank you so much

K. R.

Went here for an afternoon dessert. The place seems to be usually crowded and you can tell the reason why. We ordered a sundae and a waffle. The waffle was well presented with chocolate and strawberries on top served with either ice cream or whipped cream. The presentation of the waffle was very good and it was amazing in taste. The sundae was equally amazing with Ferrero rocher ice cream. Worth multiple visits. Near the swanswell pond about 5 mins walk from pool meadows bus station. They do various specials as well.

A. K.

Didn't have to wait long for dessert, happy with the service too.

L. P.

Lovely first time here was amazing little on the pricey side but worth every penny ♡

M. A.

Always my go to dessert place with the family. Was really busy that day but we still got served pretty quickly.

S. O.

Friendly staff and generous with serving size

J. J.

Good and quick service. Will return.

N. X.

Bought a mango and coconut waffle. Its too sweet and drenched in a mango sauce which gives it a fake mango flavour. The waffle is very doughy and hard. Wouldn't recommend it. I love mango but this one was distasteful. Waffles are usually soft and airy but this one was neither. The mango sauce should be used sparingly and waffle should be thin. Check your order before you leave. Our order has an item missing.

S. K.

Really love the desserts here. They got different types of ice cream flavour, crepes, waffles, bubble waffles. Can choose any dessert you would love. Have parking, but really small one, just approximately 8 spaces, but mostly it's quite available. Also there is on street parking very clise to restaurant. It offers delivery, pick up, take out or eating in.

M. D.

expensive and all food feels is ready made

V. B.

Great ambiance. The customer care team is good.

D.

They know how to make it look presentable and also tasty

O. J.

great atmosphere..new management but needs to make the nhs discount applicable all time and not restrict it to mondays to thurs..most nhs workers are free wkends

M. G.

First time here and it was lovely. The portions are very generous.

N. l.

Not alot of options but I enjoyed my crepè

V. M. V.

Very nice choices of ice creams and waffles. The social distancing norms are in place and need to wait till someone assign us a table. There is a 25% discount if you are ordering and paying using mobile application. The staff were courteous and friendly..

V. L.

The gelato here is so smooth and creamy!! Recommend this place for ice cream and waffles! Waffles were not the best but doable for a craving! Tried the cheesecake too, the cheesecake base had a weird texture, don’t recommend that

H.

The desserts are at another level fresh and warm at the ready. For a start the staff are friendly and welcoming secondly the hygiene is good and it's nice and clean a great environment.So if you want a treat well your in luck. I'm drueling just thinking about the desserts right now. Lovely choices to make but very hard decisions...get your camera ready because the food picture perfect.

J. K.

My friend loves this store very friendly staff and really helpful great bargains I love the decor and the design of the store would recommend 😀 👌

C. P.

Food gorgeous, Staff lovely and friendly, Place was spotless

s. d. l.

I visited cream this evening it was Busy but all was perfect. Definitely will come back.Recommend

E. A.

Nice ambience. Had a good dessert.

E. S.

Great service and a vast selection of desserts! Window seats offer a great view.

S. P.

The best desserts in Coventry hands down!

N. M.

Great treats, nice staff, lovely views of the lake at Swanswell park. Highly recommend the waffles. Grown up menu quite pricey, but kids Sundays were good value. We'll definitely be back for special occasions!

C.

I've visited Creams in Coventry a couple of times and all of them were positive experiences. Their menu is incredibly extensive, hence, there should be something for everyone. The waffles look and taste amazing!!! Creams is probably the best desserts restaurant in Coventry - I definitely have no hesitation in recommending this place!

A. G.

Desserts were really nice . As for the baby’s high chairs never in my life have I seen something so dirty! Had to keep my daughter in pushchair to enjoy her desserts there was no way I was letting my daughter sit in other childrens dirt! Clean it after yourself even then it should of been cleaned by the staff! Very disappointing

J. C.

Great place for a family treat, so many tempting things on the menu to try means we'll be going back again and again. Friendly staff and spotlessly clean. Ice cream sundae was brilliant, my wife had a waffle and it was just as good.

I. I.

Great place for having pancakes and ice cream!

z. L.

Lovely waffles available here. Great collection and good turnover. Close to a park. ☺

B. H.

Been here a few times and most of the time they forget something from my order

C. V.

The food is excellent. The service is excellent and the staff are nice. I would recommend going to creams.

H. A.

I ordered strawberry cream crepe, the crepe was fine but very few sliced strawberries with cream but the strawberry sauce was too sweet with a strawberry candy like artificial taste. I had to scrape the pool of strawberry sauce so that I could eat it. My daughter too felt the chocolate sauce over waffle was too sweet and was not chocolaty. They had a parking lot but it was too tight to move the car. You need to be careful when parking.

D.

Good and fast service as usual. Nice and helpful staff

E. O.

You can oversee the swan lake, and what better way to enjoy ice cream, overlooking swans floating on water...lool

J. G.

Everything tastes amazing. However it is quite pricey in my opinion. I ordered a hot Waffle which comes with white and milk chocolate sauce I don't like white chocolate so asked for it to be taken off and extra milk chocolate too be added to compensate for it. The staff member said no and advised me that I'd have to either pay extra or pay the same for less. Not a great service from that perspective.

C. W.

I ordered two scoops of coffee and hazelnut flavor with mint syrup. My friend ordered coconut and strawberry flavour. All turned out to be really good, we loved the thick creamy taste. Coconut flavour actually surprised us with its freshness. Recommend it.

I. R.

Very good. Not too sweet. Good portion for the price 👍🏻

Y. O.

Excellent food massive variety of ice creams quick efficient service can be a little expensive. Good views across the park/pond .parking is limited but has wheelchair access. Great place for those children with eyes bigger than their bellies, not so great on parent/guardians wallet! Tends to be quieter in the mornings or when there's no sun

K. M.

Love this place, always clean with friendly staff not mega cheap but good value

T. T.

Very nice selection of ice creams, waffles and crepes. You will not be disappointed if you feel like treating yourself to some comfort food. The only reasons i didnt give 5 stars is because some of the items on the menu are too sweet! Walking out you get a feeling of guilt, and the worry of developing diabetes. And you definitely will feeling the physical impact of your craving on your waistline the next morning! Also a bit expensive for what you pay.

C. Y.

Even looking at the menu will make you happy; great selection and very tasty!

J. a.

Fresh deserts godiva cheese cake and reeses peanut butter cheese cake were gorgeous, needs better staff one of the guys upfront had a foul mouth and doesn't listen told him twice its an eat in order still packed it for take out.

B. D.

The desserts here are so delicious. The quality of the ice cream is rich! Its definitely worth it for their prices and the service is good too ! They offer student discount but don't tell you about it until you ask! So students take your student ID, NUS or uniDays ID. The ambience is quiet pleasing. The place has a nice view of the swans lake too xD

M.

Nice place, come here often for the good food

R. L.

Very relaxed atmosphere. COVID safe hand sanitisers at all point throughout the place and staff wearing mask. The new cookie dough waffles were delightful!!!

G. C.

Amazing waffle and milkshake! ♥️

I. “. M.

I really enjoyed my time here it's a nice atmosphere and the view when they open the blinds in the evening is really scenic. I would reccomend! The waffles are quite fantastic especially if you like a healthy dose of chocolate sauce.

T. B. A.

Best waffles ever! They are very big you can easily share it with someone. The waffles are so fluffy yet somehow they are also crispy. I loved every bite of it. They have variety of cheesecakes too, which are good. The crêpes were not that impressive. The texture was a little of and it required more chocolate for sure. Definetly suggest this place!

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