Reviews of Kaspa's Preston. (Ice Cream) in Preston (Lancashire).
Kaspa's Preston
7 Fleet St, Preston PR1 2UT, United Kingdom
Description
Information of Kaspa's Preston, Ice cream in Preston (Lancashire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
We don’t have any review or comment on this place.
Map
Open hours of Kaspa's Preston
Sunday
11am–12am
Monday
11am–11pm
Tuesday
11am–11pm
Wednesday
11am–11pm
Thursday
11am–11pm
Friday
11am–12am
Saturday
11am–12am
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Tuesday
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Wednesday
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Saturday
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Reviews of Kaspa's Preston
P. N.
I would recommend Kaspa's to anyone who wants a delicious milkshake, waffle, or sundae. I've tried the Caramel Crunch and Peanut Butter Stack pudding flavours. They're both quite tasty and enjoyable. The service was fantastic, and the staff, particularly John, was quite polite and kind. It is, without a question, one of Preston's top milkshake, waffle, and sundae joints. The pricing of the dish was extremely reasonable. I would recommend that everyone try it at least once.
D. J. M. R.
Visited kaspas with my friends, had very great experience. deserts are delicious and especially the ice creams. Love to visit again , thanks to the Stephen and team ,who made me happy with service.
S. D.
I would say One of the best place to visit for Desserts in Preston😋. Very friendly staff especially Andrea, thank you. We had Pistachio Nut delight, White Chocolate indulgence.. superb taste👌👌.
C. S.
Ordered the strawberry chocolate crepes and hot fudge sundaes. Awesome taste and friendly staffs! Would go again someday ;)
Y. E.
I must say, the service and food were quite exemplary. The placement of the bananas reminded me of my home country, whilst the toffee sauce was rich and more indulging with every bite. A young fellow named huzaifa served me with a smile and even gave me his card and number afterwards. I will be back.
T. Z.
One of the perfect places I visited in Preston. Had great experience today. Plenty to chose from. Loved their milkshake specially.
The staff was quite polite and friendly particularly john. I must say, the service and food were quite exemplary.
A. D.
Very nice dessert .
Polite friendly staff .
Didn't wait too long
C. B.
Like most dessert shops, there are lots of options to choose from on their menu. Chilled vibes and nice ambience. Each visit is different from the other, simply based on what I order; sometimes the dessert is made fresh and other times you can tell it's not. A lot of seating available so you can come with friends, family or just on a date. Also not too far from the train station and other local stores.
E. A.
I just love this place! Very good experience. Defo recommend jt.
Food:
Waffles are fluffy, tasty, well presented and as u can see, generous portions. The waffle is obviously fresh made for u. And the Nutella was slightly less than what I expect, but they brought me more as soon as I asked.
Service:
Very nice and friendly staff.
Cleanliness:
Very clean and they are following the Gov. regulations for safety to fight COVID19.
Place:
Very spacious and right in the centre and near the train station.
Price:
Fair and reasonable. “Heavenly Desserts” are less quality yet more expensive!!
Suggestion for perfection:
Perhaps serve the portion of Nutella on it is own on the side. Would be more interactive for customers and also we would control the portion we want on our waffle.
T.
Great desserts for the money spent.
Incredible for any sweet tooth lovers such as myself, they have a wide range of desserts, sweet drinks and sundaes at the venue, staff are very welcoming and helpful and the overall atmosphere is great here too.
It's a wonderful venue for family, friends, and couples alike; I'll definitely be revisiting in future.
C.
The waffles are really really. The cleanliness of the seating areas and the toilets let it down. I also really dislike unisex toilets. The service can be a bit hit and miss too.
A. L.
Very good milkshakes and even better waffles!
The food is well prepared and tastes fantastic.
We had: Hazlenut Choc Sundae, After Eight Mint Sundae, Belgium Choc Crépe and Bueno Waffle (with peanut M&M base).
K. P.
Delicious coffee and cake, helpful professional servers.
K. W.
Myself and my fiends really enjoyed the puddings! Our only issue would've been how long the music was as this made it difficult to communicate with the servers and hear what they were asking. Otherwise we enjoyed the atmosphere, the fact that we were in booths and the decor! We shall be coming back
R. Q.
Coffee here is delicious! I can only comment on the waffles because I've only ever had them but they are great, I brought my son in who's 3 for an ice-cream last week and he picked an awesome looking chocolate one but way way too big for him to finish would be nice is they did some smaller sundaes for smaller children but I can't moan I just got more ice-cream!!
L. H.
The waffles are excellent especially the brownie waffle. The staff are welcoming and helpful. The atmosphere is family friendly. I really enjoyed my time at kaspas will definitely visit again.
T. P. L. A.
I wouldn't normally order a dessert takeaway the milkshakes are brilliant! Huge portion of waffles too. Milkshake came brain freezingly cold . Would definitely recommend.
M.
My family and I had an amazing experience at Kaspas! I was served by Stephen and the rest of the team who displayed good service. Stephen, in particular, was extremely kind and polite and we will definitely return!
F. w. F. a. D. Y.
All that glitters IS gold when it comes to the Kaspa's experience. Delicious food prepared on time, pleasant staff and beautiful dining interior - great from start to finish. We would recommend the waffles desserts!
A. K.
My family and I had waffles today they were so good. The staff is so helpful and nice and specially john.we will definitely come again.
r. b.
Good prompt service, nice portion sized desserts, nice layout
M. J.
Definitely need a sweet tooth. Portions are huge. Wouldn't go too often or your health will suffer. However it is tasty. Unfortunately quite untidy considering how quite it was at my time of visiting. Toilets were a mess and tables needed a wipe down. Just alright.
H. G.
Celebrated my sons birthday here, lovely treat. Staff were friendly
A. C.
This place was very pretty looking, really comfortable on the inside and there was some great music selection it was nice and modern. The staff were alright. I waited quite a long time for the food but it was worth it in the end it was really tasty, overall an enjoyable day.
D. L.
Went here for my daughters birthday after going to a nearby activity centre ,the staff was brilliant when bringing her birthday cake to her and friends really enthusiastic/singing/sparklers made her feel special on her special day thankyou .
A. A. k.
Always good place for a dessert 🍨, friendly staff and nice ambiance. I really liked the mango sundae.
C. V.
One of the best desserts shop in Preston, The customer services are very nice, and the products are delicious
A. V.
Best place for Desserts In Preston. The food was delicious and great customer service by Ash and. John.
G. W.
Good location and good decor. Plus good desserts. The cakes are so delicious
E. B.
Fabulous service re time and manners
Would defo visit again.workers are respected and they respect their customers
Recommend visiting Kaspars Preston if your are close by
N. B.
Great desserts and large portions for the price, woyld definitely recommend. Only negative was the long wait time despite the fact it was not busy.
Y.
A great place to go with friends! They offer large portions that are best shared. A great range of desserts to offer.
J. A.
Amazing variety of choice, friendly staff ready to help at any second. First time visiting but will definitely go back. Reasonably priced and comfortable environment for everyone.
Thanks for having us!
L. G.
Nearly empty when we went. No excuse for sticky menus, we were early lunch..so the menus would be a loooong time sticky ..eurrgh!!
Icecream pudding absoloutely astounding, as usual. Worth it!
s. b.
great food amazing staff and really good company, and best desserts place in preston
S. G.
Asked 4 choclate sauce n maple none... Check b4 u leave...
D. F. (.
Food was delicious but customer service is rather poor, the woman behind the counter didn't know what a vegetarian was!! This isn't a problem for me but beware
K. G.
Amazing desserts, great atmosphere and bubble tea. Opens late too - a good alternative to a bar for an evening meet up 😊
S. V.
There do best desserts in preston, with good customer service,and Great menu
J. T.
Outstanding deserts and fast service. Great for the end of a meal or just to indulge. Huge ice cream lover here and I think this is one of the best.
D. m.
Amazing place for desserts, the best hot chocolates in the world
M. H.
Puddings are nice enough albeit expensive. Always quiet in there which is good. Always cold though. Not sure why they crank the air-conditioning up so high. Scored lowly because they don't allow you a glass of tap water. Would go far more regularly if they weren't so tight.
Q. A. H.
Decent, staff are friendly
Only issue is that it is pretty pricy for what you get
L. M. A.
Large portion sizes, friendly staff, clean with a relaxed atmosphere. Took a star away for no parking facilities.
E. E.
GREAT value for money, nice place to eat. The scenery is pretty and the waffle portion sizes are big so they could easily be shared.
However, sometimes when you enter the restaurant it takes a while to be seen and seated and my order was forgotten a few times but I was compensated so it's all good. It can just get pretty busy sometimes but it's a great desert place.
J. S.
If your thing is desserts then this place is perfect ... loads to choose from and once you've finished order a crane to lift you out .. you get plenty and more!!!! Below picture is from the demolition job 🤟
H. T.
best desert served here!! I would say one of the best place in Preston!!
R. M.
Amazing light fluffy waffles and very tasty
L. B.
Tool long time for my order to come and very expensive
A. L.
I decided to visit Kaspas today since i was looking for some treats. I've seen a few bad reviews about it but i thought to give it a try, well it didn't disappoint Staff following the guidelines rules and dude the dessert! BEST ICE-CREAM IN TOWN! 🤤 Can't stop eating 👍🏻
S. B.
Nice place to eat some sweet desserts. Went for my son's Birthday and we all enjoyed it. Service was great too. Do not go unless you are hungry...😁 Or ask for a doggy bag. I had the nut n choc waffle which was very nice, but a bit of a struggle towards the end as it becomes a bit sickly. Overall a great venue to visit.
D. B.
Only came for a coffee - but they struggled to do that... Not sure I'd go back anytime soon.
H. S.
Great, friendly service - particularly from Stephen.
Keep it up guys! :)
L. S.
I came today afternoon with my family.
Amazing waffles,cookie dough and crepes!
I love the oreo milkshake!
Nice service from the staff!!The lady that brought us food was so kind and nice!!Nice welcoming by a nice lady and on the counter a nice gentleman took the order!Amazing place for spending a nice time with the family! The best desserts of Preston!
W. E.
Such a lovely experience! Very courteous and kind staff. Willing to go the extra mile. They gave me a free order because they got the order wrong. GOD Bless you Kaspa’s Preston!! ❤️
J. E.
I ordered the strawberry and butterscotch waffle. The waffle was cold (although it looked like they were made fresh?), and not very soft in the inside, however the outside was nice and crispy. On the side a underwhelming portion of soft serve ice cream was given, and the whole thing was covered in a good amount of Fresh strawberries, butterscotch sauce, and white chocolate. The flavour was good, but it got sickly fast.
Atmosphere in there wasn't great with a 80s American dinner theme attempted, but it felt very cold and lacked some actual character.
Our greeter was nice, and so were the employees behind the counter.
A. y.
Friendly staff! Good service by stephan! Definitly visit again...
K. K.
I have been here several times. Desserts are nice, my only criticism is that I keep finding dirty things. Once I had milk jug which wasn't washed properly ones pored milk into my tea I found yellow dry milk stuck to the sides of the jug. Also, noticed plates are left on the tables when customers left even when the restaurant is not busy, tables / seats have sticky stains... I guess these things can be easily fixed. Just makes me wonder what it's like behind the scenes in food prep areas.
K.
Went here for the first time today. Lovely decor, lovely desserts and yummy milkshakes! Just a shame about the staff, would be nice if they cracked a smile and didn't make you feel unwelcome. When asked if I had been before, I replied with a no to then only see the guy roll his eyes like it was too much trouble for him to explain how to order.
S. B.
My daughter took me here for my birthday. We had been warned about the size of the desserts and ordered a waffle with cream, strawberries and ice cream to share. So glad we did...it was mahoosive!! As a bonus, because it was my birthday I received a free shake of my choice. Excellent food and very quick service. Thoroughly enjoyed my birthday treat 😀
J. P.
Great desserts but service was slow and not enough staff
C. X. S.
I love this place! I go there every Sunday with my family !! Always the same splendid staff Andrea, Andrew and Nina. Fantastic crepes, waffles and sundaes. Definitely delicious! The best dessert restaurant in all of Lancashire😁
s. q.
Attended late. But still amazing service from both members of staff.
M. Z.
Visited Kaspas at10:42, unfortunately the store is full and the lady said the waiting time is 40 minutes but I don’t want to go home without having desserts my whole family is waiting outside to have them so I requested her and she mentioned about closing time is 11pm. When I request to speak to manager, and manager came to me and explained the situation that store is full and 40% people are still waiting to order. So my order will take time.
When I requested and told her how far we came from she understood and discussed with kitchen staff and gave me a chance to place order at 10:56 I placed my order and they made it ready by 11:25.
Kitchen staff is really good and so energetic and I really felt happy. And this kaspas manger is lovely she understand my problem and gave chance to us. I met her personally while I’m going back and told her sorry and I appreciate the help she did it.
I’m sorry to staff and manger For the trouble we made and thanks for your help and my kids enjoyed my desserts sooo much.
E. T.
I was there Tuesday night with my boyfriend, I was escorted to the table by a very nice guy. We ordered at the counter Where there was a young girl who was very kind and available to our questions. We ordered a waffle, a cookie dough and a mocha which was fantastic. Thanks for everything ☺️
A. R.
Pit stop for all your dessert cravings
L. L.
Choco dipped strawberries, Strawberry indulgence waffle are awesome and perfect place for desserts. Love the service from manager and staff. They make sure everything is perfect in their own way.
Definitely gonna return.😍😍😍😍😍
F. D.
Kaspa's used to be my favourite dessert place in Preston, but unfortunately my experience has been getting worse with every visit. The waiting times to be seated while the place is empty have gotten longer, the desserts are brought to the table 15 minutes apart if you're in a group (3-4 people), and I've been refused service an hour before closing time even though we were already seated.
As for the cleanliness, you'd expect a place like this to be a bit dirtier than usual due to having children visiting often, but I don't think there's an excuse for how dirty the tables and the toilets are. As for the staff's uniforms, they look like they haven't been cleaned in weeks. Also, I'd recommend checking the cutlery before using it as I've found a few dirty spots more than once.
Though a bit overpriced, the desserts are good. However, if you value cleanliness and a decent service, I think you'd be better off finding a different place.
O. S.
Quickly seated, nice American diner atmosphere. Strange to be seated but no table serviced offered. Long wait for food and drinks - but food was good in quantity and variety. Smoothies were also good. Would recommend to friends.
A. M.
Very filling. It was my son's birthday he got a free chocolate bar and milkshake x
A. B.
Great desserts and superb service. The wait can be slightly long due to the popularity of Kaspas but once your desserts arrive, its soon forgotten about.
It now even has a lift for people with disabilities and of course families with pushchairs, which has made it a lot more user friendly.
The only thing that could be improved is the method of ordering as it can take a long time in the queue to order, but that seems to be the norm in all Kaspas.
Overall well worth a visit, especially with the great weather coming up.
Oh try the Bubble Tea!
M. L.
Pretty good quality desserts however the service is VERY slow - it took 35 minutes for my milkshake and sundae to arrive after I ordered (1.45pm on a Saturday afternoon). Not sure why it takes that long to prepare ice cream and the server didn’t have an explanation either! I would also say it’s a bit overpriced. 2.5/5 stars
s.
always lovely, bathrooms need serious deep cleaning though
V. M.
Visited Preston Kaspa's after finding one in Lancaster. Service was very good. Staff welcoming and friendly. They paid attention to the customers and to the cleanliness even wiping menus clean after one messy customer. And the desserts are delicious. Good to see the standard was the same in both venues.
g. c.
Surprising good. Clean, reasonably priced & cold tasty goodness.
m. p. (. T. A.
Nice looking place and great service working on a level that suits you best (be you a newcomer or know the drill).
A. A.
went to German doner next door and lets just say, i had plenty of room for dessert following their so called ‘food’
this was easy 5* dessert
v. s.
Amazing . Try the caramel frappe-chino
A.
Seating comfy, okay atmosphere. Even though you're seated by someone, you still have to go up to order yourself. Food is okay, but not to my taste (way too sweet) and the crêpes were hard for some reason. Toilets are unisex stalls in case people are confused.
M. R.
The place was mouth watering it was fantastic. Amazing staff, amazing prices and amazing food. And the menu is by far the best dessert menu I've ever seen. I would definitely recommend ☺
B. M.
Food was nice and actually very filling .. However on entry it said to wait to be seated but there was no staff member dealing with this.. There were a lot of uncleared tables but found one that was clear. Waited approx 40 mins from ordering to getting order to table. When asked for cutlery has a bucket practically thrown on the table without a word. Personally I don't find that sort of customer service when paying the price they charge acceptable
F. P.
Very nice desserts
E. C.
Great place to go and have a desert with your family and friends. There are many options available for you to choose from so feel free to take some time while you go through the menu. They offer many milk-shakes, cakes, ice-creams and hot drinks, so get ready to try many good, tasty deserts. Place is easy to be seen due their huge signage at the main entrance so you will not walk, drive past it. Take out your family, your friends and have a good time at Kaspas.
j.
Visited on a cold winters day for a lunchtime treat. Excellent range of freshly prepared deserts and drinks. We had a crepe, cheese cake and a icecream. All where lovely. To drink we had coffee, a juice and a milkshake, again all very good. The three of us paid around £10 each which was a bit on the expensive side. The restaurant is nice but a bit noisy, echoes and when we visited it was a bit cold. The service was just ok.
S. H.
How this place has gone down the drain....
The staff don't speak English as a first language which causes problems when ordering/asking a question. You have to find cutlery behind the counter yourself as it isn't provided and it is just not good. The price is good I must admit and the things they sell are good but the service is poor and it affects the experience.
EDIT : Place has improved and it is alot better now.
V. S.
Wow wow wow. This place is utterly amazing, the waffles, OMG, I can't do this wonderful desert justice in words. My daughter and I sat in our own little worlds, savouring every mouthful, warm, delicious, thick waffle, with sliced banana, toffee sauce and chocolate drizzled over, with whipped cream... And my drink was a mixed berry slushy with little balls at the bottom that would shoot up the straw and pop in my mouth with passion fruit flavour... Writing this is making me want to go back asap!!! I highly recommend to anyone with a sweet tooth, likes waffles, crepes, puddings, deserts and wacky drinks. The service was great too and the staff very friendly. My daughter wants to go for her birthday, I can imagine it's brilliant for parties.
J. C.
Great selection of deserts. A full menu plus new specials all the time. Nice and clean and well maintained. Went sunday morning was not very busy but started to fill up towards lunch time and into the afternoon. Nice and relaxed no pressure to eat up and get out.
C. W.
Mouthwatering desserts🤤🤤🤤🤤🤤🤤🤤🤤🤤🤤 and such a lovely staff they all have masks and they didn’t even touch the food plates requested us to take it by ourselves which is so good and I feel so safe at this place and toilets are very clean when I went with my baby. For Eat out help out this place is worthy
N. I.
Had the most amazing Strawberry milkshake with a delicious crepe. The menu selection is amazing, service is brilliant. Best place to come with your friends or family and have some fun and exquisite deserts.
J. G. J.
Nice place to hang out and meet a friend.
The food however isn't great. When ordering a waffle of crepe, there are lots of toppings which pretty much dwarf the base. Doesn't go well in my opinion.
M. H.
Was left at the front for a while. When seated wasn't sure if they came and took our order, anyway we asked a customer and she had the same problem until she realised you had to order at the front. I had Banana Berry crepe with bubblegum ice, which didn't taste like bubblegum. My oh had Pistachio and hazelnut sundae which he stated was good. Overall an average experience, will stick with Yogyums. :)
A. C.
Visited for the first time tonight for a friend's Birthday . The staff, especially Alex,were so friendly,attentive and helpful , and also very patient as we couldn't decide what to choose from the extensive list of desserts and drinks ! We all enjoyed it and will definitely be returning for more! .Would definitely recommend.
C. S.
Kaspa’s waffles are the best it’s so juicy and sweet but apparently I felt like I didn’t got enough syrup on my waffle so asked staff and she put a lot of syrup which is so yummy and we had a bit chat with her while we are leaving and later we got to know she is manager(Riya)welcoming attitude girl who even suggested what to have and helped us through out our stay and gave additional 20% discount as thanks NHS and appreciated the service we do.Thanks Kaspas for giving me a wonderful memory.
E. A.
Great customer service, staff really friendly and kind. We've been there today to celebrate my daughter birthday. Thanks for the fantastic and delicious desserts 🎂🎉
N.
Great decor, amazing food and reasonably priced what more could you ask for. Staff were also helpful.
S.
Very instagrammable, beautiful decor, noisy. Takes a awhile to be seated and served. Good portions, average tasting food, slightly on the expensive side. Good for an occasional treat.
k. h.
Really nicely designed . Great menu. However.... the staff never smile... the tables were left ful of.plates.. 4 tables in total sat there with dirty plates for the whole 20 minutes I was waiting. The staff are badly managed who ever manages them. Nothing that can't be fixed. But when u have new customers walking in past 3 dirty tables full.of food it doesn't look good.
G. W.
Went in last night for waffle Wednesday. I must say the staff on last night are so friendly and look like they want to work here.
Puddings are amazing as always even better being 241 😁
Thank you
S. W.
Yummy cookie doughs🤤🤤🤤🤤🤤
Been before heavenly and it’s more expensive tasteless cokkiedoughs over there than Kaspa’s and waiting time is bit long around 25 minutes but still food is hot and fab☺️ Dibin made us feel comfortable and in mean time ishrat and priya helped us in great and quick service. Will return again tomorrow and have same food with my 50 percent offer😂
S. M.
I went yesterday night to kaspas As soon as I entered into kaspas. I was greeted by a young lady . She is really great at her service. Later, I have ordered for food. Food was really amazing. This place was really busy at that moment but these guys served us within no time.
They were too fast in their service and maintaining the quality of food also.
Received a great service from staff as well as manager. Priya is really a magician 🙂
M. M.
The food is great, really good desserts. However, the staff lack training no greeting, no smile and somestimes miss you entirely. Staff also tend to be rude. On my previous visit I saw there is a variety of cakes and said to talked to staff for the full list of cakes, which I did and they handled it completely wrong. Shutting me up by pointing at the menu and said “All the cakes are here can’t you see? The cakes are on this menu there are no cake menu” if there isn’t a cake menu don’t write it on your original menu. The situation could have been handled better. They also tend to be chaotic once waited about 40mins for the desserts to come...but in all there is bad day and good day where the staff can either be pleasant or not.
D. W.
Might not be quite what you expect ... might be better Don't think "DESSERT" think "ICE.CREAM.SUNDAES, WAFFLES, CREPES and SHAKES" . We had a great time and at the end of it I (Dad) felt it was all reasonably priced. Older readers might recall the ice cream parlours of.our youth. Very wide range on the menu with fruits ice creams chocolate and syrups.
Y. B.
Best cookie dough you can ever get! Also, got a great customer service from Ashok, thank you so much! Would absolutely recommend for all sweet lovers! ❤️
F. B.
Went there on Saturday evening with my family. Upon arrival Isharat the manager greeted us with a welcoming smile and took us to our table. We ordered our desserts and there was slight mishap with our order, so Isharat quickly rectified Our order with a free cheesecake. Will definitely be coming back again as the staff were great, friendly and welcoming. Our children were running a racket- Isharat gave them some balloons which made their day. Thank you Ishrat for your kind gestures and friendly service! Will definitely be back for more .
J. A.
Totally scrummdiddlyumptious, my new favourite place when in Preston.
L. D.
Brilliant place for dessert! Amazing choice of crepes, waffles and sundaes but you can also may up your own. Really clean, super friendly 100% recommended
V. V.
I went to the Kaspa on Wednesday the 13th. I got a chocolate indulgence waffle with double cream and extra topping... super good, fantastic. Upon arrival I had to wait a while before they let us sit down, a girl despite seeing us did not come to greet us. In the end a boy, Domenico, greeted us and made us sit down. I was treated really well by Tania the cashier, very funny and friendly, and by the way she also served us. Probably the girl who did not greet us despite seeing us was new, but had a listless air. I thought that with the slowness with which she moved, it would probably take them an eternity to serve us. Fortunately our waffle was prepared by another girl, Alessandra, and I must say that the presentation was very inviting.
P. H.
I was in Kaspas for the first time. And I ordered the bueno waffle, hot fudge sundaes and the bueno cookie dough. I loved it! Quiet place to spend a family evening. I will be back for sure soon!☺️
M. P.
Since the price has increased (on more less everything) kaspas just seems to be going downhill with their service. Heavenly desserts isn't far and neither is the pricing. Previously you'd feel like you got what you paid for. Now it is not far off from heavenly desserts (in terms of pricing) it is half as good and presented. It isn't what it used to be.
C. S.
Been in kaspa's today with my friend for the first time, I had an amazing waffle and a delicious milkshake 👌A nice and friendly girl helped us and advised us. I can't wait for the next time really yummy!!!!!
T. M.
Visited this place at the weekend for a cold milkshake, while the milkshake its self was great, Full of flavour and creamy, the service however was extremely slow waited almost 20 minutes for it and at the prices overall not worth the wait. Would understand if they were busy but it was dead.
B. P.
It's a good place to bring your family or friends once in a while but the location can be a bit strange for parking. The food is somewhat average as you may be able to get better desserts elsewhere. Pricing is ok...
s. f.
Best desserts in preston
A. S.
I went yesterday afternoon at Kaspas.
Nice place and fantastic welcoming by two ladies.
Fantastic crepes,sundaes and crepes.
Nice staff and smiling.
I’ll back soon especially for tasting again the crepes!
N. L.
Nice relaxing atmosphere..friendly, fast courteous service..Good desserts. Prices unfortunately have gone up on all items so will limit the times i come with my family nevertheless okay for a monthly treat..Nice service by Ishrat and the guys..Still a nice hangout in Preston. 👍
J. T.
This is best dessert shop i have ever been to the staff are lovely and well presented. Andrew who was on the till had the best customer service and was so lovely i will defo return again
E. (.
Have a good option of gluten-free deserts and all deserts are made in good time and high quality with lots of flavour.
I. C.
A beautiful memory of a fantastic night with my wife and daughter for our anniversaries. We've been in last night and everything was fantastic. A huge thanks to the staff that guided us and helped us to our first time in kaspa's.
F. A. J.
Its okay. Desserts are too much sweet. Drcoration and seating is good. I often found the cutleris dirty. Service is not up to mark.
N. W.
Waffles are just amazing 😉 first time we visited Kaspa’s and asked Priyua to suggest desserts for us and she did a great service throughout our stay.
J. B.
Had a great service from staff and food was fabulous. We got 50% offer and had all my favourite desserts from Kaspa’s. Andreea was great at service
T. X.
Nikita had a friendly smile and was very helpful. As was all the staff. The food was great and filling. Only problem was we wanted everything on the menu as it is all tasty food.
D. K.
Took a waffle and a thee. It was very tasty, but too much for me. They had no problem packing the left overs so I could take it with me.r
M. E.
A lot of sweet in one dish
Needs to be smaller
Nice
C. S.
Last Sunday I went to Kaspas for the first time,I was welcomed by Nina who was fantastic and helped us a lot.
The food was very very good and nice,very fast and clean service.
Thanks to Andrea,Andrew and Ashok for everything.I will not miss it next time☺
A. H.
I’ve been today afternoon..Nice staff and delicious waffles and crepes.. Thanks to the girl with the pink t-shirt..She was really friendly with us and really helpful with the choice of waffles..I’ll back soon
P. C.
That was my first time here this morning and everything was spotless clean.
Food and drink arrived really fast, service and quality were spot on.
Staff is really friendly, i will surely come back again.
Highly Reccomended
M. S.
I love Kaspas. The Bueno cookie dough has changed my world. It's the highlight of my month. The staff are always welcoming and friendly, especially Laquita who, even though we don't visit regularly, always remembers our order!! I can't recommend Kaspas enough. It's amazing.
D. C.
fast service, great food and a great atmosphere
A. B.
Great service, very clean and amazing array of desserts. I had the kinder beuno cookie dough with ice cream.
A. T.
The bubble slushes are a personal favourite, just a shame about their waiting times. If they sorted their service I'd be more inclined to try other stuff on the menu.
w.
I love this place! Food and the staff (floor and kitchen) are amazing. They will always help you. Will come to this place more often!!
S. R.
I visited there last week with my friends to celebrate my friend birthday. When i enterd in manger Priya welcomed with smile and we had great birthday party and hope many more will come like this thank you Priya for making this occasion special.
W. H.
Ordered Bubble slush and really enjoyed it, was made quick even though was packed inside so i have no complaints apart from the poor quality paper straws
S.
Nice food but a little pricey for what you get, pleasent polite staff and spotlessly clean premesis
T. B.
Great food, lots of choice something for everything.
E. B.
When I came to Kaspas the food was so lovely and the staff were so lovely. The staff who were serving and making are food were Alex, Alyssa,Sonia,Baijit and Nikki. I would definitely recommend coming to Kaspas and these staff made it brill.
F. Y.
This KASPA’S has THE BEST deserts, really say king of deserts, HIGHLY RECOMMEND, 5 star food and place
The craving waffles, the slush specially bubble slush, the crepes the Sunday’s, pistachio mint ice-cream unforgettable finger licking taste, what’s most appropriable the pleasant smiley staff, also I appreciate the clean the beautiful inside, when u enter this pink black glitter place, u just feel so relaxed,
Kaspas has a luxry dine in style, would love to go again and again with family or friends and would love to taste all flavours
S.
Amazing desserts, sometimes the service time is a little too long, a group of us was out and the cookie dough was forgotten about, 20 minutes in , they asked for another few minutes.
J. P.
The place is good, the location is nice and the food is delicious. The staff at the till was welcoming but a member of the staff, Ishrat, was annoying, she came at the table thousands times asking me for a review, so I did.
T.
Ive been in many times and the service and food is always consistent in my case. Nice waffles and crepes and staff are always frieny and willing to offer advice.
S. F.
Very well presented, deserts are top notch but when ordering for 2 you expect to get them at the same time, my partner had finished her desert by the time mine had arrived.
L. Y.
Food portions too big for comfort. Prices high so for special occasions only in my opinion. Long wait on the day we went.Allowed to take home leftovers.
F. S.
The desserts are impeccable!!! nice amazing quality of food, good prices too. Cannot go wrong at all!! Would highly recommend
T. S.
Great service - amazing cookie dough. Dessert was ready before I even got to my table. Absolutely stunning. Amazing. On point. Smashed it.
G. W.
Came in on Friday night and was Amazing service - staff was laughing with I guess the manager gave a Great atmosphere. Think her name was Kiera, she a credit to the company
M. M.
Bubblegum shake was good. The crepe was very chewy.
M. H.
Friendly staff and a great atmosphere. Place was a bit dirty tbh and although I accept the nature of the place there wasn't a great deal of choice for my lactose intolerant child.
E. G.
Amazing customer service, been there Saturday night, nice staff and delicious desserts. Thanks to Andrea and Andris watching over us 👍
J. W.
Fantastic place to eat and spend time with family..Fantastic staff, nice and funny .. Thanks for the welcome from Nina..Good and friendly with my son..Excellent quality of waffles and crepes..I recommend it to the 100%
J. B.
Lovely desserts. Pricey, but worth it.
E. J.
When it states a drizzle of chocolate on your pancake it comes absolutely drenched in the stuff. Food is good but very dear. Service is poor.
J. S.
Amazing brownie waffle and fudge brownie cookie dough.
I went today afternoon with my girlfriend.
Nice place and friendly staff.🙂
A. P.
Good desserts at very reasonable prices, the portions are big and the service is excellent, been there this morning with my family, fantastic 🌸
S. 3.
Service is slow
But good food
L. H.
Food is nice but expensive for what it is. Staff don't look like they could give a monkey's, stood waiting to place our order for a good while without any acknowledgement.
N. H.
Lovely staff and atmosphere 👌 great milkshakes 😍
R. L.
The wait was a tad long but to be expected from a new place overall the desert was delicious and I and my other have recommends it greatly. I would book in advance if you can though
E. L.
Amazing desserts😍 Worth to wait for food and service is good taking all rules seriously wearing masks
J. S.
Great place to eat desserts. Always clean and tidy. Staff are very friendly.
P. B.
Very nice food but you could easily share a waffle or crepe between 2 people big portions and very sweet
Z. P.
First time here on the way back from Preston uni . Didn't try much but the slush was amazing
Clean and well decorated ..
A. T.
I recommend 100%..
Nice,friendly and helpful staff..
I was today afternoon and I was welcomed by Nina..Nice and helpful girl..
Delicious waffles and crepes!!Thanks to Andrea and Andrew for their advice!!
E. P.
Food was nice but the 45-50 minute wait for the order after a 5 minute wait to be seated with a four year old made this one of the more disappointing and stressful evenings I've had in a while.
2. B.
The food is good, love the milkshakes, especially Pitachio Coconut if Andrea’s making it❤️ Killerrr
T. A.
Dessert was good. But staff member told me they were closing at 11pm, so i rushed to get there to find out they were closing at midnight!
R. M.
The service was friendly, polite and helpful. The milkshake was good and my daughters enjoyed their slushes.
B. S.
The waffle was delicious and filling. The only issue I had with the place was of the cutlery. Was not clean when I got it.
P. C.
Great food and drink. Good service too. Not the cheapest but good quality. Nice place for a treat.
T. S.
Enjoying a Birthday treat with my lovely family. Delicious!!
Lucky (our waiter) was brilliant and friendly 😁
R. L.
The staff here are friendly and helpful also the selection of the desserts here are great. Enjoyed this place alot.
P. H.
Visited Kaspas Deserts today and was served by Nina and Alyssa, love the coffee there and the staff were really lovely and very helpful
F. F.
Came in kaspa's today for the first time since all of this situation, the staff was friendly, fast service. Sad we couldn't stay in yet🙄
Thanks guys for doing a great job!! 👍
Q.
Enjoyed the meal , Ashok and libint was very polite and helpful. Overall I enjoy the desserts and service.
G. C.
Desserts are good, staff could do with proper customer service training and can be quite messy - needs more efficient table cleaning
F. B.
Big place, good for large and small groups. Casual dessert place. Great service and most importantly tasty desserts. So mnybto choose from.
B. P.
Amazing service from Sonia n team. I have ordered white choc crepe which is really nice. Will visit again....
U. A.
Can’t say less to respect all the staff and this beautiful lady, ANDREA🙃 good service and food, defo coming bck
L. P.
Amazing crepes,waffles and sundaes!!I love it!!The staff are really kindest,helpful and friendly and very very fast!! Thanks for everything!!I recommend at 100%👏🏻🤗
B. G.
Fantastic crepes but when you have 3 children, it would've been better to bring all the desserts at once instead of brining the adults first!
A.
Lovely desserts. It has a retro diner vibe which I love.
K. C.
Food fantastic as allways.was there with my daughter & her friend for her birthday
But was very disappointed By a member of staff & his friends was sat at a table in front of us swearing when a ask them to stop they just laughed and carried on.
A. H.
Fantastic place to visit and eating. I went today with my family. Quick service and smiling staff.
M. W.
We had some great food, super friendly staff and lovely atmosphere. Laquita was our favourite - she’s fab!
G. R.
Can't believe someone has put "small portion" lol nice place, big portions, not pricey at all I didn't think but service was a bit slow waited over 45 minutes tonight.
M. A.
Chocohlic is what you want to order (with two others sharing preferably). Excellent service by Nikita. Will come again for sure
a. p.
Great place for deserts ended up going here for the first time after being let down by frurt in bolton coming here from now on, sorry frurt it's your loss for having such rude staff like Helen
J. L.
Great variety, well made desserts and lovely staff. Nice place to chill out too.
A. B.
Food is delicious staff is really welcoming and came over to check the food was ok also servise was really fast about a 5 min wait xx
N. T.
Definitely recommend coming here with your mates the Hershey milkshake I had was amazing. And the waffle was spectacular.
U. F.
A good choice of desserts big portions and fresh. Decor is really nice and cosy great place to visit with family.
A. S.
Staff friendly n warm. Good knowledge of what to offer. Many choices. Comfortable n relaxing environment. Staff Ishrat n Dominic are great n welcoming.
s. a.
Good service staff explain everything once you go inside to make an order. Waffles were really nice.
S. k.
Ms.Nikita on the front of house desk was amazing. She is an asset to this kaspas branch. Keep it up girl with u gud work.
D. F.
I had a great smoothie and a Sundae that I couldn't quit finish. Excellent place for innovative deserts.
T. T.
Come here quite a lot and it is popular with me and my friends. Prices are a little steep but over all food is great
L. H.
Food was ace. Staff didn't seem very bothered though and it was cold. Also the toilets were dirty.
P.
Went in for takeaway ice cream as there wasn't any space at the front to park, shame they don't have there own car park, would have given 4 stars but after tasting ice cream and waffles deffo 5☆. I'll be back.
C. T.
Dessert is absolutely spot on
D. D.
Just been in kaspa's, finally back for dine in!!! Delicious deserts and friendly staff, couldn't ask for a better experience 😍😍
M. K.
The waffles were fine and nice served, but the place was not enough clean.
E. E.
Food was amazing and reasonably priced. Definitely recommend this place as a nice treat.
I. R.
Quick service. Large seating booths for groups. Reasonable pricing. Clean and tidy throughout.
S. M.
good place to come as a fam and bring the kids. nicely priced desserts and great service from Ishrat who went the extra mile to accomodate my fussyness. Kaspas Preston.
A. M. (. S.
Love it, yummy desserts!
B. C.
Lovely place for deserts. Place is clean. Staff is kind. Ice cream is great.
I. L.
Great service, extremely well done cookie doughs. Room for improvement would be to give better packaging for takeouts.
G.
I love it. Great portion size reasonable prices nice clean calm environment. Highly recommended
L. M.
Absolutely fantastic , amazing food would definitely come again however the cleaning chap was very miserable
R. N.
Fantastic time here. Great deserts and great service. Lovely people. Definitely recommend it
A. Q.
Awesome desserts on offer. Tastes brilliant. Left feeling very happy.
J. B.
Food is fab. Staff were good. My daughter and her friends loved it.
J. C.
Had a great birthday meal with friends, staff were so friendly and the food was delicious!
L. H.
Really nice staff, nice place 👍
H. K.
kaspa's Preston is a very nice and hospitable place which friends and family can enjoy there time in also the desserts are fantastic and the staff are great too
J.
The food was good and satisfying and the staff Sonia was very friendly:) . Will visit again
T. m.
Nikita was good at serving us and did everything we asked and helped my dad with ordering food.
M. L. (. t. G.
The kids love this place, everything is covered in sugar sprinkles and chocolate!
Coffee isn't bad either.
M. O.
Great service from Steven.
M. K.
Delicious waffles and crepes
M. B.
Lovely desserts
M. B.
Great food and it came instantly! There is a wheelchair lift so it is completely accessible.
A. W.
Amazing customer service,I was last night,nice staff and delicious desserts.😁
g. g.
Wonderfull waffles with ice cream and nutella but very dirty environment. They need to be more careful
I. P.
Top quality desserts, slightly expensive, but lots of choice and everything was very nice.
B.
Amazing service, was met by Alex who helped us to find a table and then also helped us with how to order, was very helpful and thoughtful! Went the extra mile!!
I. K.
USED TO HAVE Excellent Food, surroundings, service and reasonable prices. NOW - still good food, awful service and reasonable surroundings
M. D.
Probably the best desserts I had in a very long time, I dare you to finish the Bueno waffle !
S. W.
Great selection of desserts. Great service by Andris - made to feel very welcome.
K. G.
Absolutely love it here very friendly and great food x x x definitely go again x x
I. C.
Food was really good. Money worth spending. Service was great to !
G. r.
Amazing place for desserts. Good customer service from nikitha...100%recommended..
f. u.
Always a delightful experience in Kaspas. My hubby loves their waffles.
I. B.
Its was a great experience and the customer service is just superb..well done kavya and anil.You guys are just amazing and the shakes are just wow
V. W. (.
Could do with learning some better customer service skills but the food is great though very filling
S. R.
Very enjoyable but the lady that seated us could do with smiling and being more cheerful.
H. M.
Excellent place. Good food
R. H.
The customer service was the best that I have ever received. The amazing staff helped me decided on what I wanted.
C. J.
Fantastic crapes and cookie doughs,thanks to Andrew and the manager Priya for eveything. See you next time.🙌🏻
M. B. S.
The deserts are delicious my son couldn't keep away we will definitely be coming again
I. P.
Nice desserts, sometimes waiting times let this place down
M. R.
Nice coffee and cakes and very pleasant and friendly staff. Good news all round
S. L.
Good..little slow in serving ..well presented plates..staff does not chat or smile.
N. Y.
Nice place, but when busy there could be a wait for your desert.
A. R.
Lovely milkshakes and you can get basically any flavour you like!
B. P.
Great deserts, really worth the effort to come out midle of the week with a 2 year old.
P. C.
Awesome desserts!
K. S.
Poor service. The place was messy and looked understaffed. Good food though.
K. R.
I’m speechless, they have the best desserts I’ve ever tasted.
R. G.
Amazing place for desserts.Especially nikitha service is good.... Lovely place....
M. P. p.
Too sweet but definitely worth a visit
K. W.
Long wait to be seated at a table, food was nice and reasonably priced though.
M. W.
Kaspas is a very clean and modern resturant it has excellent service and very tasty desserts
N. B.
It's lovely and sparkle inside nice big deserts just yumm
J.
Really enjoyed the milkshakes and loved the look of the place!
M. N.
Really nice place to have a desert good friend the staff highly recommended
C. F.
Best choice desserts in town. Vast choice.
D. C.
Great place and amazing desserts. Must try
S. V.
Brilliant desserts
R. S.
food was nice service was very slow and wasn't that busy :(
M. A.
A little expensive but great desserts really nice.
T. J.
Excellent food, decent service for a non busy day.
I. I.
Tasty selection for all ages, lovely American style seating area.
S. I.
Excellent desserts!!!! however needs separate serving staff.
j. a.
I got served by nithika and she provided me with good quality service
R. R.
Go on an empty stomach or when you're craving something sweet, beautiful establishment, good service, beautiful food and treats!!!!
D. D.
really good desserts n service..and awsome ambience.
M. R.
Lovely staff especially Tania ! Lovely food ! 5 star service! Will be coming again !!! X
G. W.
Delicious food, good, quick, friendly service
(Reference Andrea)