Reviews of Treatz Desserts. (Ice Cream) in Swansea (West Glamorgan).

Treatz Desserts

328 Reviews

182 Comments

Ice cream

Dessert restaurant

Unit R3, Parc Tawe, Swansea SA1 2AS, United Kingdom

Description

Information of Treatz Desserts, Ice cream in Swansea (West Glamorgan)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Treatz Desserts

Popular times

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Reviews of Treatz Desserts

C. M.

Food was lovely and the staff were very friendly. The seating is wheelchair accessible but the space to get to the counter is a bit narrow, my wheelchair only just fit through. There is an accessible toilet but there is no hand dryer in there so you have to use the one which is just outside the door by another sink, issue with that is the door opens in front of the hand dryers and I had to leave the toilets, close the accessible toilet door and go back in to dry my hands.

M.

This was our first time coming here service seemed abit flat , found it quite expensive ,££3 for a kids one scoop ice cream which was vanilla , also not a lot of taste to the after eight ice cream sundae £7.99 each which was half filled with whipped cream! , ice cream looks good on counter but there isn’t much taste ,especially the after eight one! I’ve had better ice cream at subzero and Kaspas, wouldn’t rush back here .

N. T.

Nice desserts, first time visiting but my wife and children previously attended and had good experiences. Only issue really the cookie dough and ice cream which was ordered ended up coming in a foil tray rather than a skillet and shown and is considerably smaller. Overall, was a nice visit.

1.

Although there were some menu items missing the desserts here were delicious! I had a good ol milkshake and the kids had ice cream, cookie dough and the missus had a snickers sundae. Everything was excellent and the staff were super friendly. The restaurant looks very nice and it was clean and well maintained by the staff.

G. C.

Nice place with good people. Prices are okay. I found the desserts too sweet, but this is my personal opinion.

T. R. S.

Paradise for desert lovers. The smell inside the store itself is tempting. Varieties of milkshakes, gelato, cakes etc are available. It was very hard to choose from the menu since I am a sweet tooth. The service was good, stuffs are bit overpriced though. Overall had a nice experience.

R. D.

Overall experience was ok, food was good decor is good, but there didn't seem to be anyone in charge the food came out as and when with other tables getting serverd in-between probably took 10mins before we received Everything ... Staff where polite but unorganized, the boy on the till was picking up a lot of slack and did a great job

b.

Nice deserts good price and the older guy that works front ov house is brilliant allways welcoming and happy think the rest youngsters there need step back and take few leafs out his book brilliant man wish him the best there

R. E.

Thank you so much to the manager and staff for going all out to make my son's birthday party really special. Nothing was too much trouble and you were all so lovely! The desserts were gorgeous, the setting fab and will definitely return. Brilliant!!!

J.

Visited here today after a morning out in Plantasia, which is right next door. The young man that served us was really welcoming, friendly and did a fantastic job serving us right up to opening the door for the pram as we left. The place was super clean, food was really lovely and freshly made! Kids loved it! I'll definitely be back!

S. L.

As you can see the desserts were thoroughly enjoyed by all! 😂 Lovely staff! We will be back 🎉

J. D.

Treatz Swansea are absolutely wonderful! They were so accommodating to us when we took 45 year 6 pupils there last week for a leavers trip! Such friendly staff, so helpful and kind to each and every one of our children! Thank you so much!!

J. T.

Although my sugar intake for 3 months I fully enjoyed my Oreo freak shake, presentation was faultless

R. J.

Superfast service, bigger than expected, and tasted great, a big thumbs up!

G. R.

Let me start of by saying what a wonderful place treatz is- filled with such sweet staff and the amazing manager cat who was so helpfull in organising a small birthday celebration. Fresh desserts with such quick service- just amazing. Highly recommended Thank you treatz🖤

J. J.

Staff are very friendly and provide great service. Food is always delicious. My friends and I love it here. Definitely will be back for more!!

P. S.

Desserts are very delicious. and seating area and staffs are also nice.

A. V.

Thanks a lot! You made my birthday! Even though I really wanted that Red Velvet Cake 😁 the Rainbow cake did just alright! Delicious! Strongly recommend!

I. B.

Lovely place, staff are all friendly, and the desserts are delicious! Would definitely recommend to everyone.

A. R.

Really nice place! Staff are very friendly and a lot to choose from the menu! Definitely will come back again

S. X.

My partner and I had our visit to treatz this evening. The decor is so pretty, everything is clean and immaculate. The desserts are fantastic and there’s a huge range of choice,what really stood out to us was the service provided by Chloe M. She was complimentary, polite , bubbly and couldn’t do enough for us ! We will definitely be returning and highly recommend :)

F. T.

This place is amazing. There are one or two savoury options on the menu but come on, no one's there for that!! The deserts here are just amazing, not only do they look good but they taste good too! It's a little pricey but well worth a visit for a treat.

R. B.

The deserts themselves are lovely however the staff are too busy chatting away to worry about good service, the order came out one item at a time with several minutes between each one, then they forgot an item off the order. Over all nice environment and food but the staff need to be retrained or replaced.

N. H.

Service was a bit flat, maybe the heat getting to some of the staff. Otherwise, great choice of desserts

F. R.

This place is AMAZING the staff are so so friendy (Olivia Greenfield, Ronan Samolinski) much better then Kaspas. The music isn't too loud, really nice interior, the desserts are AMAZING, seven pages of desserts, 10% if your a student

M. D.

Great place to eat. Our host Aimee and server Sophie were brilliant, happy to help and couldn't do enough for us. Desserts are filling and portions almost too big. My nephew and I can't wait to come again

S. E.

Visited today after Flash point to get a milkshake, they have so many chooses it was hard to choose but In ended up going with the royal mint shake

T. M.

Staff were very friendly! The food was quick and very delicious I will definitely be returning! :)

C. P.

Great place. Great staff. Desserts are amazing. Would definitely be returning.

E. J.

Kind staff, patient staff. Best dessert place I have EVER been to. The range is fab, quality - impeccable. Taste OMG! HEAVENLY!!! Good price range of items. While we were there they had a "difficult" table and I have to say they handled it very well with grace and good manners. I was very impressed, we went after a day out but I would travel an hour just to go back to this place. Highly recommend.

F. O.

lovely place with lots to choose from on the menu, staff were also very welcoming and friendly

M. M.

Very expensive for cookie dough but it was really good. Basically a better Kaspas. The location is nice too, in the recently refurbished Parc Tawe area.

s. l.

Very tasty food, friendly staff, a bit on the expensive side but as it was a treat not a big deal.

e. r.

Great place to eat with the family food came quick and the staff were brilliant 😃

D. B.

Very nice desserts, person who served me was a little clueless but we got there in the end

L. J.

I had Strawberry Villa crepe and a cup of tea and I really enjoyed. It was spotlessly clean which was reassuring

M. V.

staff are very friendly and the food is delicious definitely recommend this place

S. H.

Food was ok but table service was shocking. Staff were stood around together talking, instead of checking on customers

A. N.

Such a lovely service and very kind staff will definitely go there again.

A. W.

I have ordered takeaway from here many times, and it is my favourite place for desserts in Swansea. The cookie dough is always delicious, and arrives hot with cold ice cream on the side. The portions are good, and it's not too expensive. Would definitely recommend for a good dessert.

K. T.

Amazing quality of deserts! I wish I could give it a better rating, the things that let the place down are.. There was no clean empty tables and the staff were very slow in clearing them, I wouldn't mind so much if the place was busy but they just seemed to be standing around chatting, once we finally sat down and went to place our order all was fine, they then proceeded to bring the deserts out one by one which again isn't a massive deal except it is when you have to choose which child gets their desert first, it was the case of drop one off and straight back go the other, there was a 10 minute wait inbetween the service of them! The waitress didn't have any patience when serving and just put them on the table in any place and walked off! I'm so disappointed as I've never experienced this before in the many times we have visited the place! But again the quality of the deserts was second to none.

T. H.

Covid rules in place, so not a huge amount of people inside. We hadn't booked so we were asked to sit outside...not a problem. I ordered at the till, 2 deserts and 2 drinks and was told that they were very busy ( looks around 🤔) and my order would be about 20 min..again...not a problem as I was due to be in cinema an hour and 15 min later. Well...order no1 came 40 min later, order no2 50 min later by which time order no1 had been eaten. No sign of drinks...a coffee and a mojito mocktail... 10 min later I went up to the counter to ask for refund on drinks as now I had no time really to drink them. I was told that the drinks on the counter were mine and they would bring them straight out. I returned to my seat.. 5 min later they arrived...whether there's a time lapse inside or worm hole or maybe I was being punished for complaining I will never know. Coffee was thermal.nuclear warm...and the £4.99 mocktail I saw them make was a can of 7 up poured over squash.. I cannot fault the politeness of the waiting staff as they seemed to be constantly apologising...I am concerned though that they cannot seem to cook or produce more than one separate order at a time.. although in fairness, food was good..

A. A.

Amazing desserts , never know what to choose lol

T.

I always have this odd experience when entering treatz, where I'm just uncomfortable the entire time I'm in there. Besides that, the food is great, milkshakes are great and the staff are utterly amazing!

A. B.

Amazing! After walking out of kaspas due to rude unattentive staff we arrived at treatz! Cat greeted us with a smile explained about the parking situation and seated us with a very extensive menu to browse! We were treated to a waffle with peanut butter banana white chocolate sauce and coffee ice cream and a milkshake with snickers and salted caramel ice cream! Highly recommend especially if Cat is working she enhanced our experience and to top it all they give blue light discount despite not advertising it! Go along and try for yourself!

D. D.

took my grandaughters here yesterday for a quick treat, they both had ice creams which they loved even with the mess they made. My well I love pancakes as well as strawberries, so having them both together stacked high was a dessert dream come true. The attention to detail the guy that made them was outstanding nothing was out of place and it was expertly presented. I was that impressed I actually asked the girl serving me (Rhia?) for the lads name with the intention of leaving a review. Alan you are a credit to Treatz, keep up the excellent work

T. H.

Will definitely be back.

t. W.

Excellent service. Very friendly staff . Be come back again

A. B.

Nicely designed place, desserts are super tasty. Tried bounty crave and cookie'n' cream milkshake, both highly recommended ;)

h. l.

Went here today. Maddison was excellent at serving me and telling me what too choose. The crepe was epic and loved it. Really advise anyone who wants deserts in Swansea to Come here. They will bake you then cake you. Highly recommend the strawberry chiller. Mark was great taking my order

T. L.

Amazing staff, great treats and wonderful service! Would go there anyday 😍

J. G.

Wore a mask in, filled out contact info then shown to table. Good menu. You go up to counter , give table number and your order. When youre sitting you can take your mask off. I had a large white hit chocolate to drink which was delicious. Some chocolate had stuck to the sides so I needed a spoon to get it all. I also had a cookie dough in a hot skillet with icecream and white chocolate. That was also delicious. Will definitely be going again.

L. P.

Staff are happy and friendly and I have good service

C. S.

Well what can I say, It was my first visit to Treatz and certainly won’t be my last. What an amazing experience great venue, very helpful and polite staff. Great food and had awesome milkshake 10 out of 10. Our waiter was Daniel.

b. p.

Just jumped on here to say our trip with the missus and the kids was smashing, my sons Will and Peter really enjoyed there pancakes the little rascals ;). The tall ginger made mine and the wives grub it was top notch in fairness from a ginger, also the bearded one with a cracking smile that greeted us was very sound. Only downfall was he sounded like he was from Llanelli. JACK ARMY!!!!!!!!!

S. R.

Had a great experience here. The kinder waffles were amazing and I had a free milkshake it was great! Thankyou to my waitress Maddison she was friendly and recommended the waffles and nothing was too much for her. Can’t wait to bring the kids with me next week!!

M. A.

I went to Treatz with my flatmate and we shared the cookies dough and waffle. The food was amazing and great customer service. We had a great server, her name was Cerianne. She was amazing and had a lovely smile on her face and a positive attitude.

P. G.

What with all that is going on, we are looking for a treat for the girls once we are able to start meeting up face to face again, so have been using this as an excuse to try out different places. I went to treatz for a look and sample a few things and what can I say, my latte was perfect as was the crepe that Alan made (was even surprised to see the cooking staff bring food out to the tables for that personal touch). Treatz are on our short list for a group of giggly girls when we can all meet up again

J. F.

3.5 Looks nice however service let's it down. Seating booths are fun and the menu is great, lots of selection for shakes, ice creams and crêpes. The food is great, however the food you order comes in the order you ask for it with a 5 minute gap in between each item.

K. K.

Great staff, but did nearly forget one of the desserts we ordered. A good naughty treat from Treatz. Came for another visit and Alan made our pancakes they were so yummy. Thank you. X

M. A.

Rebecca was amazing to be served by. Honestly, such top tier customer service. I truly believe she deserves all the appreciation for her hard efforts to ensure that customer satisfaction is met and perhaps deserves a raise.

e. b.

Great outing to Treatz Swansea with the family on Saturday. Ryan was very polite and helpful when approached, Rhys was extremely pleasant and quick on the till even with our large order. Very hygienic as I couldn't help but see (I didn't catch his name) the baldy fella didnt stop scrubbing.

J. B.

Good range of desserts. Mine was too rich. But my grandson loved his and made short work of it.

L. C.

Ordered 3 desserts and each one come out separately. My partner was the last to receive his and it was minus custard, called waiter and queried it, he took it back with apologies together with his spoon. He waited until to custard warmed up to bring the dessert back. My complaint is..... whilst he was waiting for the desert to warm up he was bouncing the spoon in his hand.... so unhygienic

l. l. h.

Nice new design. Fresh cooked desserts. Lovely shake and hot chocolate. The app is great to free milk shake of first order. 😊👍 Eleanor was amazing great service today thank you 😊

p. n.

Went yesterday with wife a x 2 kids staff were very friendly and told us to download the app to get a free milkshake. Placed our order and mine was wrong twice but correct 3rd time by the time it it was ready asked to take out. but the 1 they got wrong they said we could eat it so I was half full hence me asking for my curre t order to take away. Staff were friendly and very helpful so will def be returning #oreo x3

B. R.

I had a strawberry chiller from here, It was lovely and refreshing. The shop looks lovely and is very stylish. Loving the flower wall! Will definitely be returning! Thanks to my server Maddison for making my experience at treatz that bit better! Thanks

N. P.

Staff where nice. There was a issue with my order and for some reason it didnt go through the system so my partner had eaten all of hers then I was told it would be another 10 minutes for mine. When it did come it was amazing and I cant fault it. Easy fix to this would of been to do a check back like the do in a restaurant I know it isnt but would of made the experience so much better. The other thing I noticed was they dont keep track of where people are sitting as so when people where going up to order then where sitting new people down there old seats so it got confusing when orders started to come out.

S. L.

Very expensive ice-cream treat

J. O.

Visited a few times, staff have always been friendly. Venue is clean. Food is a little pricey, but it is good quality and has always tasted delicious.

G. J.

I visited here yesterday, my server was Maddison she was so bubbly and friendly. Giving me advice on what to pick and telling me about the treatz app which lead me to have a free milkshake! Kinder bueno white milkshake is a must guys!! Nothing was too much for her, I recently broke my knee and feeling down so came here to get out of the house and Maddison really lifted my mood asking me how I broke my knee and just chatting with me and making me feel right at home. I had the strawberry villa waffles and they were delicious 😋 my partner had the Oreo cookie dough and that was amazing too! Thankyou so much for my great experience. Me and my partner can’t wait to return!!

d. p.

Visited treatz over the weekend, was pleasantly surprised at the condition of the food as it had to get done quickly due to the blonde boy at the till got our order wrong. when we approached the manager on shift Ryan, he politely apologised and asked Rhys to do it quickly, which he complied and made to high standard.

S. J.

Lovely place cookie dough is delicious

A. E.

Make sure you try the chocolate sushi. It's a banana wrapped in crepe & cut into slices with some chocolate to dip it in. Tastes really nice 🥳

S. W.

Absolutely amazing. The staff are super friendly and can't do enough for you, my niece was very happy for her birthday. Will definitely be coming back. Well done guys.

J. G.

Very polite , amazing service by Chloe M. Definitely returning soon 👍🏼👍🏼

d. t.

Such a wide variety of desserts quite expensive though!!

A. R.

Had the nutty sundae and it was to die for! My server was Maddison and she helped me pick the dessert and she was so welcoming and her customer service skills were second to none👍 Definitely coming back, can’t wait for my next visit!

R. B.

Stunning dessert and staff were brilliant

Z. S.

Fantastic value and delicious food. The portions are huge and I couldn't finish my pancakes but try staff provided me with a box so I could enjoy the remainder of my dessert at home 😋

A. D.

Kids like it lots choice of ice creams

T. A.

Oh wow, what's not to like, if you love desserts,then this is the place for you, can't wait to go again.

M. S.

Went to treatz today with my family as a pre celebration for my daughter and son's birthday and we loved every minute of it staff was very polite and courteous and food was well prepared and amazing but I have to give a special shout out to the manager who made our visit even more special by making sure we had all our meals in a timely manner would definitely go back here in the future again great food great staff and relaxed atmosphere

M. C.

Delicious food. Service was amazing by server Aimee , staff very welcoming. I advice everyone to try skittles milkshake and the kinder Bueno waffles!

P. S.

The place is amazing . Hospitality to the max . Delicious treats .Wide range of options . Location is fantastic . Best ice cream shop in Swansea so far .

J. N.

Very expensive for what you get. I wouldn't go there again. It would cost a family of 4 for example a fortune for 4 desserts.

D. M.

Absolutely loved my experience today at Treatz! Greated by inviting staff when walking through the doors, they gave me great advice on what was best to order! Would highly recommend, great experience 100% will be going again!

A. G.

We went for dessert after a meal, absolutely beautiful, the dessert is to die for if you want to share one they are big enough for two

R. C.

Had a skittle milkshake and white chocolate chip cookie dough, can honestly say I’ve never had a dessert that good anywhere! Would definitely recommend

J. W.

Amazingly polite & friendly customer service from Maddison. Ice Cream Sundae & Strawberries in chocolate were amazing. Highly recommend Treatz Swansea 😋

K. l.

Had a really nice time at Treatz Swansea. The service was unreal, we were served by Eleanor R who was really helpful and kind! X

C. M.

Asked them for sugar satches whith my delivery order as I had run out, They did actually bung some in the bag for me,, accompanied by a witty note, Excellent custome service

k. m. j.

Long unesacery wait after ordering

J. D.

Absolutely amazing food I had the cookie dough and Royal Mint Shake which was suggested by my server Maddison, she was so friendly and helpful will definitely be returning in the future 10/10

M. B. J.

Great Tasting Desserts at a Reasonable Price. Kids love it, Also it's right next to the cinema. they also have good parking

O. L.

Delicious treats and friendly staff 😋

T. D.

Really friendly staff, good quality food and drink combined with amazing company what more can you ask for?

s. b.

Very friendly service from Cerianne, polite and always happy to help, shame i can't say the same about the rest of the staff. food was ok, latte's were cold. Won't be going there again. Kaspa's is far better ...

M. B.

Visited today and they were extremely busy all staff were running around trying their best to accommodate everyone I take my hat off to them I couldn't do this job but you could see they were all working hard and trying to keep on top of everything well done guys ...cookie dough is amazing

S. J.

Bit expensive for what is just icecream

D. H.

The most amazing deserts ive ever eaten. 5 stars. Would definately recommend it. Staff are really nice and polite as well

D. J.

Went to treats today for my granddaughter birthday party 1st time for us all. Very good service, very friendly staff, treats delicious, good value for money,

M. K.

They don't do donuts to go, thats all that is wrong with this placeother thqn that, it is q rather good establishment

F. J.

Lovely food a nice weekend visit. Our waiter Will was lovely with good kind conversation making my visit very pleasant

D. J.

Fabulously scrumptious!!! Coming back again next week and youngest wants her birthday treat here. Staff is lovely and very friendly

R. C.

Lotus pancakes were great. Server was Maddison and she was very friendly. Definitely be returning

I. A.

maddison was my server and she was friendly and very helpful. The food was amazing too! Definitely be returning😊

T. O.

Wonderful desserts well worth a visit for a treat

A. R.

Daughters 9th birthday, great dessert, fantastic team! Will definitely be back, thank you Jon and El.

D. N.

Went kinda as a laugh but was pleasantly surprised, pancakes were delicious and our waiter Will was a good laugh too

C. E.

Great food and great service from Maddison. The American pancakes were stunning. Will definitely be returning.

A. H.

Very pricy for what it was, but a good selection of desserts

K.

Was served by geraint, we had the cookie dough, rainbow cake and chocolate cake - all of it was delicious!

C. W.

Good customer service. Very good free milkshakes. Lots of variety of desserts. All amazing.

T.

William Peters was great tbf, don’t usually leave a review when people ask but he deserves at least a mention

R. M.

Eleanor served us she was so lovely and helpful and the desserts were insane x

C. G.

Delicious desserts, worth the price. Lovely friendly staff, with quick service

S. P.

Expensive, but a treat.....

d. o.

madeline was a great cashier. everything was amazing except the music was on repeat the whole time and it got a bit annoying

H. C.

Eleanor served us, she was so lovely and the dessert was amazing

H. J.

I go to this place for William Peters honestly, always a great laugh when he serves us with good quality deserts

J. P.

Delightful experience, definitely a brilliant desert location with wonderful staff of which Will is worth mentioning

C. M.

I had an amazing experience with their deserts.

E. M.

Fab customer service from Cerianne, massive smile on her face and such a positive attitude which would brighten up anyone's day!

W. G.

Thanks mark! Wonderful service, amazing desserts and a warm atmosphere.. Jamie Blyton 👌

A. T.

Lovely fresh food amazing service from Eleanor really friendly and helpful😁

K. H.

Expensive but was lovely and nice atmosphere

B. J.

No queue reasonable prices and big portions

N. A.

Served by ffion Very happy with the service and the food is always delicious

T. W.

Good my man Chloe M

S. A. M.

Thank you so much Rebecca!!! Best customer service! Very hard working girl!❤️

K. A.

Nice and clean cheaper than some places ice cream was nice

E.

Great time lovley fast and nice waiters

R. R.

Good selection, fresh food and clean environment

D. W.

Lovely desserts very friendly and helpful staff

S. M.

Limited menu availability on my visit. Pricey dessert shop.

S. s. D.

Stunning

E. E.

Nice friendly staff,nice doughnuts

N. O.

Delicious. Excellent service. Well done during these restrictive times

R. L.

Service wasn't the best but the food was lovely.

K. P.

Excellent choice of deserts with generous helpings.

J. F.

Beautiful place gorgeous food ❤

c. p.

Free wifi, nice dessert and great service from maddison

S. T.

Free wifi, nice food. Great service from Maddison

S. K.

Great deserts

L. B.

Good services from Rhea and she’s really helpful

N. C.

Beautifully done out, fabulous staff and delicious food 😋😍

A. C.

Lovely desserts but very expensive

P. B.

Expensive and pretty generic food. I won't personally bother going here again

K. D.

Amazing experience and great customer service from Maddison. Thank you!

S. F.

Great food. Great staff. Great atmosphere.

C. C.

Food was nice Maddison was A good servant

C. B.

Eat the brownie-cookie it's very good :D

S. b.

Really nice for a treatment.

M. B.

Lush hot chocolate and waffles

A. b.

Been twice now and love the pancakes

J. W.

Very helpful staff. Excellent service. Thank you

C. L.

Really friendly and helpful staff.

A. G.

Nothing special Kaspers is much better

N. d.

Yummy

R.

Absolutely stunning!!!

K. M.

Super clean place and very friendly people

K. B.

Waffles and cookie dough are to die for 🤤

A.

Very good service from Rebecca

S.

I work there it's 👌

D. E.

Good friendly service thanks Maddie

S. S.

Amazing desserts simple as

J. a.

I like it something different

P. J.

Sublime!

A. F.

Great choice of flavours

T. B.

Great service from Maddison👏

P. J.

Could do with some healthy options.

D. P.

Really enjoyed

e. t.

Excellent service.🤗

L. W.

Gorgeous desserts

F. C.

Excellent choice

l. m.

Treatz was fantastic

D. F.

Good choice of desserts, shame the photos in the menu don't always match what is served.

J. R.

A. S.

(Translated) Super (Original) Супер

K. B.

d. p.

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